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Role: New Homes Sales Advisor Location: Spennymoor, County Durham (with expected travel to Yorkshire for holiday cover) Hours: 35 hours per week, Thursday - Monday (12pm - 7pm Thursday and 10am - 5pm Friday - Monday) The Opportunity You’ll be the guiding hand that helps our customers find and buy the home that’s right for them, making what can be a stressful experience a wonderful one. From reservation to handover, you’ll support them as they make the decisions, big and small, that make their dreams a reality. You’ll also work with like-minded team members in our Site Management, Sales and Marketing teams to make sure developments meet the high standards of the Strata brand and are filled with happy customers. You’ll use your excellent organisational and communication skills to reassure homebuyers and progress purchases, as well as making sure all our internal systems are up to date and giving the management team the intel they need. Who we are We are a modern family business over 100 years’ experience designing and building quality, contemporary new homes. You’d think being over 100 years old that we’d be set in our ways, always doing what we’ve always done right? Wrong. We are a unique brand synonymous with contemporary design, innovative marketing, and exemplary levels of customer service. From the house type range, the web-driven sales process, to the show home experience and personalisation options coupled with absolute adherence to quality: we are truly focused on exceeding customer expectations. Our team are always looking for ways to improve, innovate, and challenge the norm. You’ll have heard this before, but here you aren’t just a number, and we can prove it. We’re really proud to have been certified as a “Great Place to Work”, ranking #38 in Best Places to work for Wellbeing, #58 in Best Workplaces for Development, #30 in Best Workplaces for Women and #34 in the Best Workplaces list. So it goes without saying, we have something special. You’ll work in a place where your uniqueness is cherished, your development is championed, and you’re given all of the tools you’ll need to flourish. You’ll join a team with a vision to become the market leading customer experience home builder underpinned by our sustainability and social purpose credentials. Responsibilities of the role • First and foremost, provide excellent service to our customers., • Work with the Site Manager to deliver quality homes and an outstanding experience., • Use your fantastic negotiating and influencing skills to achieve sales., • Collaborate with the wider team to create strategies to drive visitors to site and ensure targets are met., • Work with third party stakeholders; ensuring solicitors, estate agents and mortgage advisors are all proactively progressing the purchase and working towards the target exchange and completion dates., • Provide effective, efficient and accurate processing of sales and contracts from reservation to exchange and completion via our onsite IT systems., • Produce clear and concise written correspondence., • Guide customers through their specification options and smooth the purchasing and handover process., • Provide excellent presentation for the show homes, the Experience Sales Offices, the surrounding sales areas and flags/signage., • Effectively communicate a consistent brand message., • Ensure excellent presentation of the development at all times., • Collate and evaluate market research for the sales management team. What’s in it for you? • Is Laughing Yoga or flower arranging for you? Maybe a climbing wall or fitness classes are more your thing. You’ll find out at our wellbeing mornings, where we all down tools and try new activities as a team in our Support Office. From mocktail making to pottery painting, there’s something for everyone., • A personalised health report annually from our partner Champion Health., • Dedicated time for you to spend on your own development with our personal development days and access to a whole host of content through My Development Portal., • Access to our partner platform Benefex, which gives you access to purchase a whole host of discounted benefit options via salary sacrifice such as dental plans, pension salary sacrifice, PMI, gym memberships, cycle to work schemes plus many more., • Financial support when you are ill, with a generous company sick pay scheme., • Your health needs covered with level 1 Westfield Health cover for you and dependent children., • The encouragement to take a well-earned break with a holiday allowance of 26 days plus the usual public holidays, and the added flexibility to purchase up to 5 extra days each year through our holiday purchase scheme., • A Strata Group Fund pension scheme with a minimum contribution from you of 3% and we’ll contribute 6%. This rises to a member contribution of 4% and we’ll contribute 7% for anyone 40 or over., • Death in service benefit of a minimum 4x basic salary., • The opportunity to work flexibly in a way that works for you (role dependent)., • A whole host of Fundraising, Volunteering and Social events to get involved in Are you the brick to our mortar? Then Join Us!

About the Opportunity We are working in partnership with a respected independent financial planning firm in the North East to recruit a Paraplanner. This is a fantastic opportunity for someone who truly enjoys providing administrative and paraplanning support and is looking to build a long-term career within a supportive and professional environment. The Role As a Paraplanner, you will play a key role in supporting the advisers by delivering high-quality technical work and ensuring compliance standards are met. This is a fully office-based position, ideal for individuals who thrive in a collaborative setting. Key Responsibilities: • Preparing detailed and compliant suitability reports and recommendations., • Conducting research and analysis across pensions, investments, and protection products., • Assisting advisers with technical queries and maintaining accurate client records., • Previous experience as a Paraplanner or Administrator within an IFA or independent firm., • Strong technical knowledge of financial planning, including pensions, investments, and tax considerations., • Excellent attention to detail and ability to work to deadlines., • Diploma in Financial Planning (Level 4) ...

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