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BMC Recruitment Group are partnering with a high‑growth financial services and technology business to recruit a newly created Auto‑Enrolment Pension Manager. The business has a substantial and well‑established pensions proposition and is now focused on expanding its Auto Enrolment and workplace pensions offering. This role has been created to ensure the Auto Enrolment operation is fully compliant, operationally robust, and ready to support future growth. This is a key leadership position, combining Auto Enrolment expertise, regulatory oversight, operational management, and people leadership. What’s on Offer • Competitive salary remuneration range between £46,000 to £50,000 inclusive of a bonus, • Hybrid working (office‑based initially, then 3 days office / 2 days home), • 33 days annual leave including bank holidays (increasing with service), • Enhanced pension contributions, • Free on‑site parking, • Clear career progression and development opportunities, • Supportive, values‑driven working environment The Role As Auto‑Enrolment Pension Manager, you will take ownership of the end‑to‑end delivery and compliance of the Auto Enrolment function, ensuring high service standards, strong controls, and positive outcomes for employers, members, and stakeholders. You will lead an established team, working closely with senior colleagues across the business to ensure the Auto Enrolment operation is efficient, scalable, and well‑positioned to support increased market activity. This role offers visibility, influence, and the opportunity to shape how Auto Enrolment operates within a growing organisation. Key Responsibilities Auto Enrolment Operations & Compliance • Ensure all Auto Enrolment activity is delivered in line with current legislation and regulatory requirements, • Oversee enrolment, assessment, re‑enrolment, and ongoing AE processes, • Own SLA performance, quality standards, and operational controls, • Manage incidents, breaches, complaints, and root‑cause analysis, • Lead, support, and develop the Auto Enrolment team, • Set clear objectives, conduct regular 1‑1s, and manage performance, • Ensure training, capability, and engagement remain high, • Act as a senior point of contact for internal stakeholders and third‑party partners, • Support the wider business as Auto Enrolment activity continues to grow About You • Proven experience in Auto Enrolment and/or Workplace Pensions, • Strong understanding of Auto Enrolment legislation, compliance, and operational delivery, • Experience leading or supervising teams in a pensions environment, • Comfortable operating in a regulated financial services setting, • Confident using KPIs, SLAs, and MI to manage performance

The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: • Client Satisfaction, • Clear and transparent internal financial awareness, • Strong governance, • Management of account managers (where applicable), • Delivery of gross margin commitments Responsibilities • Senior day-to-day client contact, • Financial forecasting, • Input top line sales and direct costs taken from operations into contribution reporting where applicable, • Tracking budget vs actual, • Monthly GM tracking, • Full action plans where GM falls below target, • To identify Farming & Growth opportunities and pass these to the VP Client Services, • Ensuring clear communications between the client and internal stakeholders, • Contractual commitments and deliverables, • Contract Change Notes / Variations, • Strong governance – ensuring a clear audit of decisions, • Driving continuous improvement agenda, working in partnership with TP Digital colleagues, • Overseeing production and accuracy of MI, • Invoicing and accounts receivable / aged debt, • Working with Operations on tactical delivery / decisions of the account running, • Weekly, Monthly and Quarterly review packs, • Delivery of weekly, monthly and quarterly business reviews, • Monthly / quarterly KSAT dip checks, • Implementing client account plans, • Change control Candidate criteria - what we are looking for: Experience • Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective, • Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance, • Ability to demonstrate how you have added value to a client’s business / service provision (client centricity), • An understanding of the metrics used and the pricing structure in operation within the contact centre environment, • Experience of financial forecasting and invoicing, • Competencies and specific skills, • Solid understanding of how Account Management can influence achievement of business objectives, • An understanding of how to work proactively and positively in partnership with both operations and client priorities, • Excellent professional interpersonal skills., • The ability to build rapport and trust with clients and colleagues., • The ability to understand and communicate client requirements with a clear, positive and customer-focused message, • Ability to influence and negotiate with others, • High level of numeracy and literacy, • Committed, enthusiastic, positive, resourceful and resilient

Do you have a sharp eye for detail and want to help deliver programmes that change lives?\n\nProject Support Officer (Northern Futures)\nSalary: £25,887 - £27,385 per annum\nHours: Full time, 37 hours per week\nContract: Fixed Term until 31 March 2027\nLocation: Lobley Hill Community Centre, Gateshead NE11\n\nAbout us\n\nGroundwork NE & Cumbria is a long‑established environmental and community charity with over 30 years of experience creating greener, healthier and more resilient places across the region. Our mission centres on Creating Better Places, Improving People’s Prospects, and Promoting Greener Living, helping communities thrive no matter the challenges they face.\n\nWe deliver hundreds of locally‑led projects each year, including initiatives that support young people into education, training and employment, helping them overcome barriers, build life skills, and reach their full potential.\n\nAbout the Role\n\nWe are looking for a highly organised and detail focused Project Support Officer to join our Northern Futures team. This role is central to ensuring the smooth administration, financial accuracy and compliance of a large, funded programme delivered across the North East.\n\nJob Purpose\n\nWorking closely with the Project Manager, you will coordinate and process funding claims, manage programme documentation, and liaise with prime funding organisations to ensure deadlines, quality standards and contractual requirements are consistently met. Northern Futures is funded by the North East Combined Authority as part of Trailblazer funding.\n\nKey Responsibilities\n\n * Compile, process and submit accurate funding claims in line with programme guidelines\n\n * Collect, check and quality assure funding documentation from delivery staff\n\n * Maintain secure manual and electronic filing and archiving systems\n\n * Train delivery staff on funding documentation requirements and deadlines\n\n * Manage internal and external databases to track submissions and performance\n\n * Reconcile historic claims and support financial monitoring and forecasting\n\n * Liaise with Prime Funders on invoicing, MI, compliance and payment schedules\n\n * Produce reports, meeting minutes and management information as required\n\n * Prepare documentation for audits and support resolution of non compliance\n\n * Manage petty cash in line with organisational financial procedures\n\n * Support delivery teams with resources, inductions and ongoing administration\n\nWhat We’re Looking For\n\nWe are looking for an enthusiastic individual with experience of managing a varied workload of administrative and financial tasks prioritising to meet target deadlines, and dealing with external clients. Excellent IT skills are essential as well as having effective verbal, written and presentation communications skills\n\nYou’ll thrive working in a busy and friendly environment and have the ability to maintain confidentiality as required. You will also have the ability to work on your own initiative as well as part of a team.\n\nClosing date: Thursday 14th May 2026\nPlease note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.\n\nInterested?\n\nIf you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.\n\nThis role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service.\n\nWe want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer, we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.\n\nAt Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adult\n\nThis role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.\n\nNo agencies please

The ideal candidate will have a strong academic background in a numerical field and be proficient in SAS, SQL, Python, C++, or R. This opportunity is perfect for those looking to enhance their skills in the UK energy markets and offers a dynamic work environment in the Newcastle area. A large energy

The design and maintenance of data tables in warehouses to maximise their re-use potential across disparate analytics projects, minimising analytics turnaround times and maximising productive capacity. Programming/modelling experience in SAS is ideal but also Python, SQL, R, C++ are also acceptable.

The ideal candidate will develop Power BI dashboards, generate SQL queries, and collaborate with stakeholders to deliver accurate MI reports. Strong experience with data analysis, Power BI, and SQL querying is essential.

Do you have a sharp eye for detail and want to help deliver programmes that change lives? Project Support Officer (Northern Futures) Salary: £25,887 - £27,385 per annum Hours: Full time, 37 hours per week Contract: Fixed Term until 31 March 2027 Location: Lobley Hill Community Centre, Gateshead NE11 About us Groundwork NE & Cumbria is a long‑established environmental and community charity with over 30 years of experience creating greener, healthier and more resilient places across the region. Our mission centres on Creating Better Places, Improving People’s Prospects, and Promoting Greener Living, helping communities thrive no matter the challenges they face. We deliver hundreds of locally‑led projects each year, including initiatives that support young people into education, training and employment, helping them overcome barriers, build life skills, and reach their full potential. About the Role We are looking for a highly organised and detail focused Project Support Officer to join our Northern Futures team. This role is central to ensuring the smooth administration, financial accuracy and compliance of a large, funded programme delivered across the North East. Job Purpose Working closely with the Project Manager, you will coordinate and process funding claims, manage programme documentation, and liaise with prime funding organisations to ensure deadlines, quality standards and contractual requirements are consistently met. Northern Futures is funded by the North East Combined Authority as part of Trailblazer funding. Key Responsibilities • Compile, process and submit accurate funding claims in line with programme guidelines, • Collect, check and quality assure funding documentation from delivery staff, • Maintain secure manual and electronic filing and archiving systems, • Train delivery staff on funding documentation requirements and deadlines, • Manage internal and external databases to track submissions and performance, • Reconcile historic claims and support financial monitoring and forecasting, • Liaise with Prime Funders on invoicing, MI, compliance and payment schedules, • Produce reports, meeting minutes and management information as required, • Prepare documentation for audits and support resolution of non compliance, • Manage petty cash in line with organisational financial procedures, • Support delivery teams with resources, inductions and ongoing administration What We’re Looking For We are looking for an enthusiastic individual with experience of managing a varied workload of administrative and financial tasks prioritising to meet target deadlines, and dealing with external clients. Excellent IT skills are essential as well as having effective verbal, written and presentation communications skills You’ll thrive working in a busy and friendly environment and have the ability to maintain confidentiality as required. You will also have the ability to work on your own initiative as well as part of a team. Closing date: Thursday 14th May 2026 Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service. We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer, we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role. At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adult This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. No agencies please