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We don’t just believe in better. We make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Role overview Our products, platforms and technologies are constantly evolving that’s why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you’ll get involved in tackling challenges and future threats in an ever-changing cyber landscape. You will join our comprehensive Cyber Defence Department as a senior member of the dedicated Threat Hunt team. You will operate within a robust security ecosystem, partnering directly with Cyber Operations, Threat Intelligence, Engineering, and Threat Vulnerability Management. What you’ll do : • Conduct proactive threat hunts across the enterprise, broadcast, and telco networks to identify abnormal activity, emerging attack techniques, and advanced threats., • ·Develop and execute hypothesis-driven threat hunts utilising datasets across a variety of security tooling, including EDR, SIEM, and network-layer defences., • ·Collaborate directly with the Cyber Threat Intelligence team to operationalise intelligence, maintaining and refining hunting playbooks for priority threat actors and relevant TTPs., • Partner with security engineering teams to translate hunt findings into productionised, high-fidelity detections and drive continuous improvement in data source coverage and quality., • Act as a technical mentor within the Cyber Defence function, guiding junior analysts, conducting peer reviews, and fostering a culture of continuous learning., • Document and communicate hunt outcomes comprehensively, translating complex technical findings into actionable remediation strategies and executive-level summaries. What you’ll bring : Essential Criteria • Extensive prior experience in threat hunting at a large enterprise environment., • Experience with incident response, SOC, or detection engineering., • Deep understanding of the MITRE ATT&CK framework and how to practically apply it to threat hunting methodologies and detection logic., • ·Proficiency in complex query writing (e.g., KQL, SPL, SQL) to filter, analyse, and visualise large, disparate datasets., • Hands-on experience with EDR, NDR, SIEM, SOAR security platforms and data analysis platforms such as Databricks., • Strong investigative acumen combined with a curious, highly analytical mindset capable of navigating ambiguity., • ·Proven ability to work cross-functionally, bridging the gap between security and broader technology teams to demonstrably improve the overall security posture. Desirable skills and experience: • Scripting and automation capabilities, particularly utilising Python, PySpark, and SQL to streamline analytical workflows., • Experience navigating cloud-native security environments (AWS, Azure, or GCP) alongside familiarity with the Microsoft 365 ecosystem., • Advanced knowledge of offensive security methodologies, including common exploit chains, reverse engineering basics, or penetration testing techniques., • Relevant industry certifications demonstrating specialised knowledge in threat hunting, incident response, or forensics (e.g., SANS GCIA, GCIH, GCFA, OSCP). Benefits and perks There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here’s a taster: • Free Sky TV or NOW package, including Sky Sports and Sky Cinema, • Pension package with up to 9% employer contribution, • Private healthcare with mental health support, • Aviva Digital GP and dental insurance, • Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect, • Sharesave and Tech schemes, • A range of Sky VIP rewards and experiences How you’ll work Osterley The hybrid working expectations for this role are 2 days in the office per week. Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there’s plenty of space to see your big ideas come to life. Here you’ll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon. Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there’s free onsite parking available for cars, motorbikes and bicycles. Who we are We’re Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you’ll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We’re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. To find out more about working with us, search #LifeAtSky on social media.

Life on the team • UK Wide, • Hybrid working, • Competitive Salary + Car At Computacenter, we help our customers transform their IT landscape to enable smarter, more secure, and more connected workplaces. As a Senior Identity Microsoft 365 Consultant, youll be joining our fast-growing Consultancy Practice, working with some of the most advanced Microsoft 365 and security technologies in the industry. This is a... ZIPC1_UKTJ

The Role: Secure Modern Workplace Growth Lead - Senior Closing role \n Base: £80k to 85k with uncapped commission \n Location: London (Hybrid) - 3 days in the office \n My client is an established IT Managed Services organisation and top tier Microsoft Partner located in Central London. \n We are looking for a senior new business closer and Secure Modern Workplace is at the centre of their FY27 growth plans. \n My client has the right strategy and a strong, hard-working team generating meetings and pipeline. What they now need is senior closing experience - to convert their most important opportunities reliably and to lift the capability of the team around them. \n As the Secure Modern Workplace Growth Lead, you will personally lead and win our key strategic new-business deals, carry a personal new-MRR target, and coach the wider SMW team. \n You will help sharpen their proposition and refine their sales process as they scale. This is a rare chance to be the experienced voice in an ambitious, well-run business on a clear path from £11m towards £18m - importing the know-how, confidence and belief a talented team needs to win. \n \n Key Responsibilities \n\n • Personally own and win strategic, new-business SMW deals with UK SMEs - from first meeting through discovery, proposal and close\n, • Carry a personal quota of £5,000 per month of new recurring revenue (MRR).\n, • Sell on value and business outcomes - security, productivity and safe AI - in the language of the economic buyer (FDs, MDs, CEOs and founders)\n, • Land tactical, immediate-need wins (e.g. professional-services engagements) and grow them into full managed-service relationships\n, • Coach and mentor the wider SMW team, raising their capability through proximity, example and structured coaching\n, • Help refine the SMW proposition, competitive positioning and end-to-end sales motion - prospecting, discovery, qualification, proposal, objection handling, closing and handover.\n, • Work closely with SDRs, marketing and Revenue Operations to improve conversion, forecasting accuracy and pipeline quality.\n\n What Success Looks Like \n\n • Strategic SMW opportunities that the team could not close alone are consistently won.\n, • A personal book delivering £5,000 per month of new MRR.\n, • A measurably more confident and more capable SMW team.\n, • A sharper, better-documented way of selling Secure Modern Workplace.\n\n About You \n\n • Extensive experience winning new business - a senior closer who has personally carried and hit demanding new-business targets.\n\n \n\n • A track record of selling to SMEs and their leadership teams (FDs, MDs, CEOs and founders).\n\n \n\n • Sells on value and business outcomes, not technical features - fluent in the language of the economic buyer.\n\n \n\n • Highly knowledgeable about the modern workplace: Microsoft 365, security, productivity and safe AI.\n\n \n\n • Comfortable being quota-bearing and personally accountable for new MRR.\n\n \n\n • A natural coach who lifts the people around them - someone who enjoys building capability, not just closing.\n\n \n\n • Resilient, self-motivated and outcomes-oriented, with the credibility to be the experienced voice in the room\n\n \n\n • Nice to have: experience in a managed services / MSP or B2B technology environment selling into the SME segment.\n\n \n Compensation & Benefits \n\n • Basic salary of £85,000 plus uncapped, performance-related commission tied to new MRR\n, • Comprehensive benefits package.\n, • Central London office with hybrid working.\n, • Reporting into the SMW Sales Manager, with genuine opportunity to influence our Secure Modern Workplace strategy, proposition and sales process.\n\n This is a permanent job with a starting salary dependant on experience. HRGO are a recruitment agency supporting the IT Managed Sales Industry, we aim to respond to all applications. You must have current UK right to work to be considered. \n

About The RoleRight across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive.Where will you be working?At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future.We deliver full network cycle services for fixed, private and mobile operators.Private networks- We find the best technology, manage assets and refresh systems. With 24/7 network operations, we keep things running smoothly, while operating comprehensive network repair and maintenance to keep everything in top shape.Want to come and be a part of it?What will you be doing?The FLM Engineer supports telecom projects across the South East , with some travel required. Responsibilities include first line maintenance, installation, and commissioning of small works, on a 1-in-7 shift rota covering 24/7/365. The role involves maintaining and troubleshooting fixed/mobile telecom equipment, managing tickets to SLA standards, updating documentation, and performing risk assessments. Tasks also include street cabinet work, preventative maintenance, site surveys, and reporting. Engineer will be required to respond to NOC requests, communicate professionally, and assist in team training. Full training will be provided to support all technical duties.What youll bring? You will be competent in using power tools, ladders, and hand tools, with a strong set of IT skills including Microsoft products, basic DOS commands, and VT software.You will be able to operate and understand new equipment, with analytical skills to assist in fault resolution.You will have a solid understanding of telecoms systems and components.You will demonstrates an excellent work ethic, vibrant personality, and adaptability to a fast-paced environment.Strong verbal, written, and organisational skills, conscientious and flexible, with the ability to forecast demand and respond promptly to tasks.You'll need to be within reasonable commuting distance of our East and West London sites (ideally 1015 miles) and able to respond to site requirements promptly.Whats in it for you?We offer a range of benefits designed to support your life in and out of work, some of which include.Matched or contributory pension schemeOnline GP service, 24 hours a day, 365 days a yearEmployee assistance programmeMy Rewards portal, access to 1000s of retail discountsLife assuranceCycle to work, salary finance and give as you earn schemesEnhanced maternity, paternity leave and adoption leaveReward and recognition schemeIn addition, this role offers; Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!Discretionary bonus scheme25 days annual leave plus bank holidaysRecommend a friend get rewarded for introducing people to us!About usWe want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.Were responsible and go further for our people, clients, communities and the planetWere open and seek new and better ways of exceeding expectationsWere together and as one team; the whole is greater than the sum of the partsWere ambitious and embrace opportunity, to lead essential infrastructure services for lifeWhether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.Its an exceptional time to be a part of M Group.Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.#MGROUPTIND3 #LI-AJ2TPBN1_UKTJ

IT Support Analyst \n £38'000 plus bonus \n Watford \n Hybrid working!! \n \n We are looking to recruit an IT Support Analyst to join a busy company based in Watford. \n This role would require some travel to other sites so a driving licence and car would be great, however not essential. \n We need somebody with a few years previous IT support experience in a corporate setting. You will need previous knowledge of working on Microsoft 365, windows and mac and also endpoint management software and user directories. \n Spanish language skill would also be a huge benefit, but again not essential. \n We need somebody with excellent communication skills, highly organised and somebody able to manage a busy workload. \n Duties include: \n\n • Provide IT support to colleagues across: Microsoft 365 (Outlook, Teams, SharePoint) Laptops, mobile devices, printers, and workplace technology\n, • Manage and progress tickets\n, • Troubleshoot issues\n, • Escalate more complex issues\n, • Support connectivity issues including Wi-Fi and local network troubleshooting\n\n Benefits include: \n\n • Hybrid working\n, • Bonus\n, • Progression opportunities\n, • Parking\n

Innovation Consultant - Remote (UK) - c£90K \n \n An established and rapidly growing Microsoft consultancy is looking to hire an Innovation Consultant to help organisations transform the way they work using the latest Microsoft AI and low-code technologies. \n \n This is an exciting opportunity to join a highly respected consultancy delivering cutting-edge projects across Microsoft 365 Copilot, Copilot Studio, Power Platform, Dynamics 365 and Azure AI. Working alongside experienced solution and innovation architects, you'll design, prototype and deliver intelligent business solutions that drive real value for enterprise clients. \n \n Key Responsibilities \n\n • Design and deliver innovative AI and low-code solutions using Microsoft technologies\n, • Build prototypes, AI agents, automation's and Power Platform applications that solve real business challenges\n, • Support innovation workshops, discovery sessions and client demonstrations\n, • Translate business requirements into practical Microsoft-based solutions\n, • Work alongside Innovation Architects to deliver scalable, secure and production-ready solutions\n, • Contribute reusable assets, accelerators, and demonstrations that support future client engagements\n\n \n Skills & Experience \n\n • Experience in a consulting, innovation, or solution delivery role within the Microsoft ecosystem\n, • Hands-on experience with Power Platform (Power Apps, Power Automate & Copilot Studio)\n, • Good knowledge of Microsoft 365 Copilot and Dynamics 365\n, • Experience developing AI-powered solutions using Microsoft Copilot, Copilot Studio, or Azure AI services\n, • Strong stakeholder engagement and presentation skills, with the ability to communicate technical concepts to business audiences\n

Dynamics 365 Manufacturing Functional Consultant within Business Central - UK/Fully Remote(Occasional travel to client sites)up to £80,000THIS ROLE OFFERS SPONSORSHIP BUT MUST BE BASED IN THE UK.Manufacturing Functional Consultant D365 Business Central is needed for a Microsoft Partner in the UK. You will be joining their delivery team. It is a senior level hire for someone who can lead implementation and can work with clients across full project lifecycle. You'll be joining an established consultancy environment delivering end to end Dynamics 365 Business Central projects for manufacturing focused clients. The business is investing heavily in the BC practice and is looking for a consultant to join with immediate impact. This is a fully remote role (occasional travel to client sites) but must be based in the UK and are offering a salary up to £80,000.Key responsibilities; - Lead full end-to-end Dynamics 365 Business Central Implementations. - Run client discovery workshops and gather business requirements. - Translate operational requirements into functional BC Solutions. - Deliver user training and support go-live activities. - Support upgrades from legacy NAV environments to BC.Experience needed; - 5+ years' experience as a D365 Business Central Functional Consultant. - Proven experience delivering projects within a Microsoft Partner or Consultancy background. - Strong manufacturing experience needed. - Ability to manage stakeholders and client relationships. - Excellent communication skills.Package and benefits; - Salary up to £80,000 - Fully remote working - Private medical cover - Pension Scheme - Company events and trips - Long term progression. If this role is of interest please do apply or send your CV over to shaariq @ circlerecruitment .com. \n Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment. \n \n

Senior D365 Business Central Functional Finance Consultant - remote up to £80,000Location: Fully Remote/UKSalary: Up to £80,000 I am partnering with a well-established Microsoft Partner who are searching for a Senior D365 Business Central who is proficient in Finance modules such as Accounts Payable, General Ledgers and Fixed Assets etc. You will be working on projects from Non-Profit Organisations/Charities, helping them with their Business Central implementation as well as offering them solutions. You will play a key part in delivering end-to-end Dynamics 365 Business Central finance implementations, working closely with clients to understand business requirements, design solutions and support projects through to successful go-live.Responsibilities; \n\n • Lead D365 Business Central Finance Implementations.\n, • Gather and analyse client requirements, translating them into functional solutions.\n, • Run workshops and give expert guidance throughout the project lifecycle.\n, • Configure and optimise Business Central Finance modules.\n\n Experienced required; \n\n • Lead at least 5 or more Business Central Projects within the Finance modules.\n, • Proven experience as a Functional Consultant.\n, • Experience with delivering full lifecycle Business Central Implementations.\n, • Excellent stakeholder management and workshop facilitation skills.\n\n Benefits; \n\n • Salary up to £80,000.\n, • 25 days holiday (can buy more holidays).\n, • Fully remote working in the UK.\n, • Quarterly company meet ups.\n, • Bupa Health Insurance (upon being successful in probation).\n, • Pay for any certifications.\n, • Pension\n, • Genuine care for employees.\n\n Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment. \n \n

Must be in close proximity to Bromley, this role is onsite for the first 3 months, then moves into Hybrid 3 days a week in the office \n Overview \n We are looking for a proactive and technically skilled Cyber Security Analyst / Security Operations Engineer to join our IT Security team. This role is focused on monitoring, investigating, and responding to security alerts across our environment using Rapid7 and Microsoft Defender platforms. \n The successful candidate will play a key role in maintaining and improving the organisation’s security posture by identifying threats, investigating potential compromises, and proactively recommending security improvements. \n Key Responsibilities \n\n • Monitor security systems including Rapid7 and Microsoft Defender on a 24/7 operational basis\n, • Investigate and respond to security alerts, incidents, and suspicious activity\n, • Analyse potential threats and determine whether systems have been compromised\n, • Conduct detailed investigations and provide clear documentation of findings\n, • Identify security weaknesses, vulnerabilities, and gaps within the environment\n, • Recommend and implement improvements to strengthen overall security posture\n, • Assist with incident response and remediation activities\n, • Support and deliver internal IT security awareness and training initiatives\n, • Participate in and contribute to security-related projects and improvements\n, • Work closely with IT teams to ensure security best practices are followed\n, • Continuously evaluate opportunities for quick-win security enhancements and process improvements\n, • Maintain awareness of emerging threats, vulnerabilities, and industry best practices\n\n Essential Skills & Experience \n\n • Strong hands-on experience with Rapid7\n, • Strong hands-on experience with Microsoft Defender\n, • Experience monitoring and responding to security alerts in a SOC or security-focused environment\n, • Knowledge of endpoint security, threat detection, and incident response processes\n, • Understanding of cybersecurity principles, vulnerabilities, and attack techniques\n, • Ability to investigate and analyse security events effectively\n, • Experience identifying security gaps and recommending remediation actions\n, • Security project experience\n, • Excellent problem-solving and communication skills\n, • Ability to work independently and proactively improve security operations\n\n Desirable Skills \n\n • Experience with SIEM technologies\n, • Familiarity with vulnerability management and patching processes\n, • Knowledge of Microsoft 365 security technologies\n, • Security certifications such as Security+, SC-200, SC-300, CEH, or CISSP\n, • Experience delivering security awareness training\n\n

Product Manager - Data | London Hybrid | Sustainability Technology | Product & Data Strategy \n We're working with a fast-growing SaaS technology business on a newly created Data Product Manager position that will sit at the heart of their product strategy \n This is an opportunity to own how data flows across an entire product ecosystem, shape the future of a next-generation carbon intelligence platform and influence product, engineering and commercial decisions at every stage of the journey. \n Working closely with the Senior Product Director, you'll take ownership of the organisation's data model, lead the evolution of Dynamics 365 as a strategic product asset and help define how APIs, AI capabilities and external data sources power the next phase of growth. \n The Opportunity \n You'll be responsible for creating the foundations that enable customers to better understand, manage and reduce their carbon footprint. \n You'll work directly with customers, internal stakeholders and engineering teams to identify problems worth solving, shape product direction and ensure data is treated as a genuine product rather than a business by-product. \n This is a role for somebody who enjoys operating in ambiguity, influencing senior stakeholders and building products that deliver measurable outcomes. \n What You'll Be Doing \n\n • Owning and evolving the core data model underpinning the Carbon Hub platform\n, • Driving the strategic development of Dynamics 365 and associated integrations\n, • Working closely with Product, Engineering, Sales and Operations teams to shape roadmap priorities\n, • Leading discovery with customers to understand how data impacts their experience\n, • Defining and prioritising a data product backlog\n, • Supporting the development of API and future AI-enabled platform capabilities\n, • Managing relationships with external data providers\n, • Using AI tools to accelerate discovery, analysis and product delivery\n\n What We're Looking For \n\n • Proven experience delivering successful data products within SaaS or technology environments\n, • Strong understanding of data models, integrations and platform architecture\n, • Experience owning CRM products, ideally within Microsoft Dynamics 365\n, • Ability to influence and align stakeholders across technical and non-technical teams\n, • Experience working in scale-up or fast-moving product environments\n, • Commercially minded with a strong customer focus\n, • Passion for using AI tools to improve productivity and decision making\n\n Why Apply? \n\n • Shape the future of a growing sustainability technology platform\n, • Significant influence over product and data strategy\n, • Work closely with senior leadership\n, • Opportunity to build products with genuine environmental impact\n, • High-autonomy role with visibility across the business\n, • Hybrid working with a collaborative product tea\n\n If you're a Data Product Manager who enjoys solving complex problems, influencing product direction and building scalable data platforms, we'd love to hear from you.

Product Manager - Dynamics 365 CE / CRM\n We are looking for a Product Manager to join our growing product team and help shape the future of our end-to-end property transaction platform. \n This is a hands-on role where you will own and drive product areas end-to-end across a multi-sided marketplace connecting buyers, sellers, estate agents, and financial services. You will play a key role in defining and delivering seamless, data-driven customer and partner journeys across a complex and fast-moving PropTech environment. \n We operate within a modern Microsoft ecosystem where Dynamics 365 CE is a core platform capability, alongside tools such as Acre and integrated Power Platform services. Experience with either Dynamics 365 or Acre is highly desirable, particularly within regulated or transactional industries such as real estate or financial services. Key Responsibilities\n\n • Own and drive theproductroadmap for key areas of the platform, including:\n \n, • Customer acquisition and onboarding journeys\n, • Property search and transaction flows\n, • Lead management and CRM processes\n, • Mortgage and conveyancing workflows\n, • Estate agent and partner tools\n \n, • Translate business objectives and customer needs into clear product requirements, user stories, and acceptance criteria\n, • Work closely with engineering, design, data, and commercial teams to deliver high-quality, scalable product features from concept through to launch\n, • Use data, analytics, and user research to identify opportunities, define success metrics, and prioritise the product backlog\n, • Design and run experiments (A/B testing, funnel optimisation) to improve conversion, engagement, and operational efficiency\n, • Manage stakeholders across both consumer-facing and partner-facing sides of a complex marketplace\n, • Continuously identify friction points in the property transaction journey and design solutions to simplify and automate processes\n, • Contribute to overall product strategy in a fast-scaling, product-led environment\nRequired Skills & Experience\n\n, • 2-5+ years' experience in Product Management or a similar product-focused role\n, • Experience working on consumer-facing digital products, marketplaces, or transactional platforms\n, • Strong understanding of product analytics, experimentation, and data-driven decision-making\n, • Proven ability to work cross-functionally with engineering, design, and commercial teams\n, • Experience managing complex, multi-stakeholder or multi-sided platforms\n, • Comfortable working in a fast-paced, high-growth environment with end-to-end ownership\n, • Experience with Dynamics 365 CE, Acre, or similar CRM platforms\nNice to Have\n\n, • Experience in PropTech, FinTech, marketplaces, or regulated transactional industries\n, • Exposure to mortgage, conveyancing, or financial services workflows\n, • Experience scaling early-stage or high-growth product teams\nWhat We Offer\n\n, • Opportunity to shape a category-defining platform in the UK property space\n, • High ownership and direct impact on product direction\n, • Fast-moving, collaborative, product-led environment\n, • The chance to simplify one of the most complex consumer journeys in the UK\n, • Exposure to a modern Microsoft ecosystem including Dynamics 365 and Power Platform\n

Our client based in Paddington are looking for a strong IT Support Engineer for 4-6 weeks to support the end users. This is a busy, loud, chaotic environment, very fast paced, so the engineer needs to be comfortable with this. \n 5 DAYS ON SITE 9-5 MUST BE ABLE TO START IMMEDIATLY \n\n • Taking on support issues, triaging, assigning to external vendors and escalating where needed\n, • Assisting with Level 1 support and providing Level 2 IT support in concert with an outsourced support vendor.\n, • Primary day-to-day contact with outsourced IT 2nd and 3rd level support.\n, • Work closely with technology and product teams address cross-functional IT and workflow challenges.\n, • Assist in the maintenance of a corporate Microsoft environment including Azure, Teams, SharePoint and Intune.\n, • Maintain detailed records of support requests, solutions provided, and equipment configurations.\n, • Support user access to non-Microsoft 365 systems, including Saga, Mimir and Adobe, particularly as part of onboarding, offboarding and Single Sign-On processes.\n, • Understanding the need to keep customers informed, manage expectations and to keep the Triage team up to date on any new processes/Technologies.\n, • Day to day management of the mobile connections.\n, • Respond quickly to emergency situations, troubleshoot, and implement solutions to restore service.\n\n The ideal candidate will have a can-do attitude and thrive in a fast paced environment. \n\n • Excellent communication skills and a customer-oriented approach\n, • Minimum of 3 years of experience in IT support or a related field\n, • Strong technical support skills with a focus on IT support and software troubleshooting\n, • Excellent customer service and communication skills for effective help desk interactions\n, • Proficiency in Microsoft Office 365/Azure including MFA, Conditional Access, Account creation\n, • Support of full Microsoft Office Suite (all versions, including Office 365, Microsoft Azure)\n, • An understanding of networking including VPN, Firewall, DNS & TCP\n, • Knowledge of Windows Workstation, OS, and Mac OS\n, • Experience with HaloITSM, Mimecast, Fortinet and Jamf or similar\n, • An aptitude for learning new technology.\n, • A passion for documentation\n, • Logical Thinker\n, • Troubleshooting skills\n

D365 CRM Consultant - Strategic Lead (Dynamics 365 CE) – UK - London hybrid, £ up to £75k \n We’re partnering with a leading organisation looking to appoint a D365 CRM Consultant to lead the strategy design and delivery of customer service solutions within a Microsoft ecosystem. \n This role sits at the heart of transformation activity, shaping how customer interaction platforms evolve and scale. The role\n You’ll take ownership of the Dynamics 365 Customer Engagement (CE) Customer Service capability—leading both strategy and hands-on delivery. \n Key areas include: \n\n • Designing and implementing D365 Customer Service Workspace, Omnichannel and Contact Centre solutions\n, • Delivering Live Chat, Voice and digital channel integrations\n, • Driving Teams telephony integration within the CRM estate\n, • Translating business requirements into scalable, well-architected solutions\n, • Working closely with technical teams to integrate D365 with wider platforms\n, • Supporting user adoption through workshops, training and continuous improvement\nWhat we’re looking for\n\n, • Strong experience as a D365 CE techno-functional consultant (Customer Service focus)\n, • Proven track record delivering Omnichannel solutions (chat, voice, digital)\n, • Hands-on with Power Platform (Power Apps, Power Automate, Dataverse)\n, • Experience integrating Teams Phone / telephony solutions\n, • Confident working with stakeholders and producing solution designs\n, • Understanding of ALM / DevOps practices\n\n Nice to have: \n\n • Microsoft certifications (PL-200, PL-600, MB-230 etc.)\n, • Exposure to Azure, Power BI or Customer Insights\n, • Interest in AI / Copilot capabilities within D365\nWhy apply?\n This is a high-impact role where you’ll shape roadmap, delivery and best practice across a critical CRM platform—combining strategic input with hands-on solution design. \n If you’re a D365 specialist ready to step into a strategic, delivery-led position, we’d be keen to hear from you.

Senior Systems Developer \n \n About the Organisation \n We are a purpose-driven organisation committed to creating positive social impact through innovation, collaboration, and technology. Our work supports communities and individuals by delivering services and programmes that help drive meaningful change. \n We believe diverse perspectives strengthen teams and encourage applications from individuals of all backgrounds. We foster an inclusive, flexible working environment that values collaboration, professional growth, and work-life balance. Hybrid and flexible working arrangements are available to support employee wellbeing and productivity. \n \n About the Role \n We are seeking an experienced Senior Systems Developer to play a key role in the design, development, and delivery of business-critical technology solutions, with a particular focus on the Microsoft Dynamics 365 and Power Platform ecosystem. \n This is a hands-on technical position where you will contribute to the architecture, development, integration, and continuous improvement of enterprise systems. Acting as a senior technical specialist, you will help shape development standards, provide expert guidance to stakeholders, and ensure solutions are secure, scalable, and aligned with business objectives. \n Working closely with technical teams, business users, and external partners, you will solve complex technical challenges, identify opportunities for improvement, and support the delivery of high-quality digital services across the organisation. \n \n Key Responsibilities \n\n • Design, develop, and maintain integrations between business applications using Microsoft technologies, including .NET, C#, Power Platform components, APIs, and SQL-based tools.\n, • Build and enhance enterprise application and data integration solutions to improve system performance, reliability, and data quality.\n, • Identify and implement opportunities for automation and process optimisation across business systems.\n, • Establish and promote development and integration best practices, ensuring solutions are maintainable and scalable.\n, • Monitor integrations and system processes, proactively resolving issues and implementing preventative measures.\n, • Investigate application and data-related incidents, perform root cause analysis, and deliver long-term fixes.\n, • Collaborate with internal stakeholders and third-party suppliers to deliver robust technical solutions.\n, • Provide technical leadership and guidance to project teams, contributing expertise throughout the solution lifecycle.\n, • Create and maintain technical documentation and support the transition of solutions into operational support.\n, • \n\n About You \n You will have significant experience designing and delivering solutions within the Microsoft Dynamics 365 and Power Platform ecosystem, supported by relevant technical qualifications or equivalent professional experience. \n You will possess strong expertise in: \n\n • Microsoft Dynamics 365 configuration, customisation, and extension\n, • Power Platform technologies, including Power Automate and Dataverse\n, • System integration, APIs, and data migration strategies\n, • SQL Server and relational data modelling\n, • C#, .NET, and modern development frameworks\n, • Source control, automated testing, code reviews, and CI/CD practices\n\n You are comfortable taking ownership of complex technical challenges, balancing short-term business needs with long-term solution design considerations. You can work effectively with both technical and non-technical stakeholders, translating requirements into practical and sustainable solutions. \n \n Desirable Experience \n\n • Microsoft certifications related to Dynamics 365, Power Platform, or Azure\n, • Experience working within mission-driven, public sector, membership, or not-for-profit environments\n, • Knowledge of Azure services, cloud-native technologies, and integration platforms\n, • Experience supporting enterprise CRM and business application environments\n, • \n\n What We're Looking For \n The successful candidate will be a collaborative and credible senior developer who combines strong technical expertise with excellent communication skills. You will be comfortable influencing technical decisions, supporting colleagues, and contributing to a culture of continuous improvement while delivering high-quality solutions that provide tangible business value.

Technical Project Manager – Outside IR35 – Hybrid \n Our client is urgently looking for an experienced Technical Project Manager to join their team on a contract basis, initially until the end of the year with a view to extend. \n Please note, you must hold NPPV3 Clearance. The role is OUTSIDE IR35 and is hybrid, with 3 days per week in Central London. \n Technical Project Manager – Key Skills: \n\n • NPPV3 Clearance\n, • Proven experience as a Project Manager delivering networking, Wi-Fi, CCTV, and ideally structured cabling projects.\n, • Strong understanding of:\n \n, • Enterprise networking and security technologies\n, • Wireless infrastructure deployments\n, • CCTV systems\n, • Structured cabling standards and practices\n, • Fibre optic technologies\n \n, • Experience managing field engineering and installation teams.\n, • Strong stakeholder management and customer engagement skills.\n, • Excellent planning, organisation, and problem-solving abilities.\n, • Experience managing project budgets and financial reporting.\n, • Knowledge of project management methodologies (Waterfall, Agile, or Hybrid).\n, • Proficiency with Microsoft Project, Microsoft 365, and project management tools.\n, • Strong written and verbal communication skills.\n\n Technical Project Manager – Outside IR35 – Hybrid \n \n Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. \n Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation \n We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

CRM Administrator (Dynamics 365)Job Summary\n An organisation is seeking an experienced CRM Administrator to oversee the management, maintenance, and continuous improvement of its Microsoft Dynamics 365 environment. This role will be responsible for ensuring data integrity, supporting users, managing system enhancements, coordinating with third-party suppliers, and driving CRM adoption across the business. \n The successful candidate will play a key role in optimising business processes, delivering training, supporting system governance, and providing meaningful reporting and insights to stakeholders. \n Key ResponsibilitiesCRM Administration & User Support\n\n • Manage the day-to-day operation of the Dynamics 365 CRM platform.\n, • Review, prioritise, and resolve user requests, incidents, and system issues.\n, • Act as the primary point of contact for CRM-related support and queries.\n, • Liaise with external technology partners and suppliers regarding technical issues, enhancements, and project delivery.\n, • Manage user accounts, roles, permissions, and access controls.\n, • Deliver support to users across the organisation, ensuring timely issue resolution.\nData Management & Quality Assurance\n\n, • Maintain the integrity, accuracy, and reliability of CRM data.\n, • Perform regular data audits, cleansing activities, and de-duplication exercises.\n, • Monitor data quality standards and implement corrective actions where necessary.\n, • Support compliance with data governance policies and regulatory requirements.\nReporting & Business Insights\n\n, • Develop and maintain reports, dashboards, and visualisations to support business decision-making.\n, • Analyse CRM data to identify trends, opportunities, and areas for improvement.\n, • Produce regular performance reports and KPI metrics for stakeholders.\n, • Provide recommendations based on data analysis and system usage trends.\nProcess Improvement & Automation\n\n, • Evaluate existing business processes and identify opportunities for improvement.\n, • Streamline workflows and implement automation solutions where appropriate.\n, • Support system enhancements that improve efficiency, reduce manual effort, and enhance user experience.\n, • Create and maintain process documentation and workflow maps.\nTesting & System Development\n\n, • Design and execute testing plans for new functionality, enhancements, and automated processes.\n, • Ensure system changes meet business requirements and perform as expected.\n, • Support CRM projects, upgrades, integrations, and change initiatives.\nTraining & Stakeholder Engagement\n\n, • Deliver CRM training sessions for new and existing users.\n, • Develop user guides, training materials, and knowledge base content.\n, • Promote user adoption of CRM functionality and best practices.\n, • Build effective working relationships with internal stakeholders and external suppliers.\nGovernance & Compliance\n\n, • Support the development and maintenance of CRM governance standards and policies.\n, • Ensure system administration activities align with organisational policies and compliance requirements.\n, • Participate in audits, reviews, and continuous improvement initiatives.\n\n Candidate RequirementsEssential Knowledge\n\n • Strong knowledge of Microsoft Dynamics 365 CRM administration and functionality.\n, • Understanding of data management, system integrations, and business process automation.\n, • Experience working with Microsoft Power Platform technologies, including Power Apps and related tools.\n, • Advanced Microsoft Excel skills.\n, • Understanding of data governance, security, and regulatory compliance requirements.\nDesirable Knowledge\n\n, • Experience with Power BI or similar reporting and visualisation tools.\n, • Working knowledge of SQL, FetchXML, or related query languages.\n, • Understanding of CRM integrations with other business systems.\n, • Relevant degree or equivalent professional experience in IT, Business Systems, or a related discipline.\n\n Experience\n\n • Experience administering and supporting Microsoft Dynamics 365 CRM.\n, • Experience managing ticket queues, incidents, or service requests.\n, • Experience delivering user training and creating support documentation.\n, • Experience analysing business processes and implementing system improvements.\n, • Experience working with internal stakeholders and third-party suppliers.\n, • Strong problem-solving and analytical capabilities.\n\n Skills\n\n • Excellent communication and interpersonal skills.\n, • Strong organisational and time-management abilities.\n, • Ability to translate business requirements into practical system solutions.\n, • Strong attention to detail and commitment to data accuracy.\n, • Ability to manage multiple priorities and meet deadlines.\n, • Customer-focused approach to support and service delivery.\n\n Personal Attributes\n\n • Collaborative and relationship-focused.\n, • Proactive and solution-oriented.\n, • Adaptable and open to change.\n, • Committed to continuous improvement and learning.\n, • Professional, resilient, and accountable.\n, • Able to work independently while contributing effectively within a team.\n

This role is being handled by Via, a secure hiring platform used by employers to review candidates. \n After applying, you will be invited to create your profile on the Via platform. Your profile stays anonymous until you match. Interim IT Project Manager\n London (Hybrid) | Initial 6-Month Contract | Large National Retail Business \n Technology is at the heart of delivering an exceptional customer experience—and that's exactly where this opportunity comes in. \n We're supporting a well-established national retailer as it embarks on an ambitious programme of technology transformation. With several business-critical initiatives underway, they're looking for an experienced Interim IT Project Manager to join the team and help deliver key projects across their technology estate. \n This is an initial 6-month contract with a strong likelihood of extension. The Opportunity\n Reporting into the Head of Technology, you'll be responsible for leading the delivery of multiple IT projects, ensuring they are completed on time, within budget and with minimal disruption to the wider business. \n Working closely with technology teams, third-party suppliers and business stakeholders, you'll play a key role in driving projects that support both operational efficiency and the customer experience. Key Responsibilities\n\n • Manage the full lifecycle of multiple IT projects from planning through to delivery.\n, • Build and maintain detailed project plans, budgets and risk registers.\n, • Coordinate internal technology teams and third-party suppliers.\n, • Engage with stakeholders across head office and operational functions to ensure project objectives are achieved.\n, • Track project milestones and provide regular updates to senior leadership.\n, • Identify and mitigate delivery risks, dependencies and issues.\n, • Ensure effective governance, documentation and reporting throughout each project.\n, • Support business readiness, user adoption and implementation activities.\n, • Contribute to continuous improvement across project delivery methodologies.\nAbout You\n You'll be an experienced IT Project Manager who enjoys working in fast-paced environments and has a proven track record of delivering successful technology projects. \n We're looking for someone with: \n\n • Demonstrable experience delivering end-to-end IT projects.\n, • Strong stakeholder management and communication skills.\n, • Experience managing multiple concurrent workstreams.\n, • Excellent planning, organisational and problem-solving abilities.\n, • Confidence working with third-party vendors and internal technology teams.\n, • Experience using project management methodologies such as Agile, Waterfall or hybrid approaches.\n, • Previous experience within retail, consumer or multi-site environments would be highly advantageous.\n\n Exposure to cloud technologies, infrastructure upgrades, ERP implementations or Microsoft 365 projects would also be beneficial. What's on Offer?\n\n • Initial 6-month contract with a strong likelihood of extension.\n, • Hybrid working based in London.\n, • Opportunity to join a recognised retail brand during an exciting period of technology investment.\n, • A varied project portfolio with genuine business impact.\n, • Collaborative culture and supportive leadership team.\n, • Competitive day rate of £550-£650 per day (Inside IR35).\n\n If you're an experienced IT Project Manager looking for your next interim assignment and enjoy delivering projects that make a tangible difference to a business, we'd love to hear from you. \n \n Register your details on Via to progress your application. Create one profile and be matched to this role and other relevant opportunities, including roles advertised exclusively on Via.

Senior IT Infrastructure Manager \n Location: Hammersmith, London (Hybrid, minimum 3 days per week in the office) \n The Opportunity \n A successful, privately owned financial technology business is looking to appoint an experienced Senior IT Infrastructure Manager to take ownership of its Microsoft cloud infrastructure, modern workplace environment and operational resilience. \n This is a genuine hands-on leadership role where you'll have the opportunity to shape the future of the IT function. You'll lead a small internal infrastructure team whilst remaining technically involved, working across Azure, Microsoft 365, security, networking, disaster recovery and supplier management. The business is investing heavily in technology, automation and AI, making this an exciting opportunity to join a growing organisation where IT is viewed as a strategic function rather than simply a support service. \n What You'll Be Doing \n You'll take ownership of the organisation's cloud infrastructure and modern workplace environment, ensuring systems remain secure, resilient and fit for future growth. This is not a role where you'll simply manage suppliers or delegate technical work. You'll be expected to stay close to the technology, helping to troubleshoot complex issues, improve infrastructure, drive operational excellence and support the wider business. \n Alongside the technical leadership, you'll manage a small infrastructure team, work closely with third-party providers and play a key role in improving service quality across the organisation. A major focus during your first six months will be strengthening disaster recovery, enhancing infrastructure monitoring and helping deliver a more modern workplace. \n Key responsibilities include: \n\n • Leading the Microsoft Azure and Microsoft 365 environments.\n, • Improving disaster recovery, business continuity and operational resilience.\n, • Managing infrastructure operations, monitoring, backups and security.\n, • Leading major incidents, supplier relationships and continual service improvement.\n, • Developing reporting, operational standards and infrastructure governance.\n, • Supporting the adoption of automation and AI to improve efficiency.\n\n What We're Looking For \n We're looking for someone who enjoys remaining technically hands-on whilst leading people and driving improvement. You'll be comfortable moving between senior stakeholder conversations and technical problem solving, with the ability to challenge suppliers, identify root causes and continuously improve the environment. \n To be successful you'll have strong experience across Microsoft cloud technologies and enterprise infrastructure, together with a genuine passion for delivering an excellent internal customer experience. \n You'll ideally bring experience with: \n\n • Microsoft Azure and Microsoft 365.\n, • Entra ID, Intune and endpoint management.\n, • Windows infrastructure, networking and security.\n, • Disaster Recovery and Business Continuity planning.\n, • Infrastructure monitoring, backup and operational support.\n, • Managing technical teams, suppliers and MSPs.\n, • Working within business-critical or regulated environments.\n\n Why Apply? \n\n • Join a profitable, growing technology-led organisation.\n, • Take ownership of a modern Microsoft cloud estate.\n, • Lead infrastructure strategy whilst remaining technically hands-on.\n, • Play a key role in automation, AI and digital transformation initiatives.\n, • Work within a collaborative environment where your ideas will influence the future direction of IT.\n\n If you're an experienced Infrastructure Manager looking for a role where you can combine technical expertise with leadership and make a genuine impact on a growing business, we'd love to hear from you. \n Apply today for a confidential discussion. \n

IT Support Engineer \n £50,000 - £60,000 | Permanent \n Covent Garden | Hybrid Working \n 167 Solutions Ltd is recruiting on behalf of a growing organisation looking to strengthen its internal IT function with an experienced IT Support Engineer. \n This is an excellent opportunity for someone who enjoys working across desktop support, end-user computing and business application support within a modern Microsoft and Apple environment. You'll play a key role in ensuring users receive a first-class IT service while supporting business-critical infrastructure and applications. \n The Role \n As an IT Support Engineer, you'll provide technical support across a diverse technology estate, working closely with colleagues to resolve issues, manage devices and support business applications. You'll be involved in everything from user onboarding and endpoint management through to troubleshooting complex technical problems and supporting ongoing IT improvement projects. \n Key Responsibilities \n\n • Provide 1st, 2nd and occasional 3rd line support to end users.\n, • Support Windows and macOS devices across the organisation.\n, • Manage Apple devices using Jamf Pro or equivalent MDM solutions.\n, • Administer Microsoft 365, Active Directory and Microsoft Entra ID.\n, • Support business-critical applications and SaaS platforms.\n, • Troubleshoot hardware, software and networking issues.\n, • Configure laptops, desktops and mobile devices for new starters.\n, • Manage user accounts, permissions and security access.\n, • Support Office 365, Exchange Online and collaboration technologies.\n, • Work with the wider IT team to deliver infrastructure improvements and technology projects.\n, • Maintain accurate technical documentation and knowledge articles.\n, • Deliver excellent customer service while meeting agreed SLAs.\n\n Essential Skills & Experience \n\n • Experience working as an IT Support Engineer, Desktop Support Engineer, Technical Support Engineer or EUC Engineer.\n, • Strong knowledge of Windows 10/11 and macOS environments.\n, • Hands-on experience with Jamf Pro or Apple device management.\n, • Microsoft 365 administration experience.\n, • Active Directory and Microsoft Entra ID (Azure AD).\n, • Application Support experience within an enterprise environment.\n, • Experience supporting SaaS applications.\n, • Excellent troubleshooting and diagnostic skills.\n, • Strong communication and stakeholder management abilities.\n, • A proactive approach with a genuine passion for customer service.\n\n Desirable Skills \n\n • Microsoft Intune / Endpoint Manager.\n, • SCCM.\n, • Kandji or Workspace ONE.\n, • Okta Identity Management.\n, • Exchange Online.\n, • TCP/IP networking and VPN technologies.\n, • PowerShell scripting.\n, • ITIL Foundation certification.\n, • Experience using ServiceNow, Jira Service Management or similar ITSM tools.\n\n What's on Offer \n\n • Salary of £50,000 - £60,000.\n, • Hybrid working with a London office.\n, • Permanent opportunity with excellent career progression.\n, • Exposure to modern cloud and endpoint technologies.\n, • Ongoing training and professional development.\n, • Collaborative and supportive team environment.\n, • Comprehensive employee benefits package.\n\n If you're an experienced IT Support Engineer looking for your next permanent opportunity and enjoy working across Microsoft technologies, Apple device management and application support, we'd love to hear from you. \n Apply today for a confidential discussion. \n

Dynamics 365 Functional Consultant - UK (Remote) - c£80K \n \n You'll provide day-to-day functional support across Dynamics 365 Customer Engagement, covering Customer Service, Sales and Customer Insights, ensuring users receive a first-class service while helping to enhance and optimise the platform. \n \n Alongside your CE responsibilities, you'll gradually gain exposure to Dynamics 365 Finance & Supply Chain Management, supporting business processes and becoming a key member of a wider enterprise applications team. \n \n Key Responsibilities \n\n • Provide first and second-line functional support for Dynamics 365 Customer Engagement\n, • Support users across Customer Service, Sales and Customer Insights\n, • Configure and maintain security roles, business process flows, workflows, forms, views and system configuration\n, • Investigate and resolve functional issues, escalating where appropriate\n, • Gather business requirements and translate them into functional solutions\n, • Support testing, User Acceptance Testing (UAT) and Microsoft release updates\n, • Develop your knowledge of Dynamics 365 Finance & Supply Chain Management, supporting wider business applications over time\n\n \n Skills & Experience \n\n • Commercial experience supporting or configuring Microsoft Dynamics 365 Customer Engagement\n, • Strong knowledge of one or more CE applications, including Customer Service, Sales or Customer Insights\n, • Experience configuring security roles, business process flows, forms, views and workflows\n, • Experience gathering requirements and supporting business users\n, • Strong troubleshooting and problem-solving skills\n

ERP Finance Product Owner/SME \n Antal International are partnering with a fantastic membership organisation who are looking for an experienced ERP Finance Product Owner/SME to lead the implementation of Microsoft Dynamics 365 Business Central as part of a major digital transformation programme. \n Working closely with Finance, technology teams and implementation partners, you'll shape the solution from discovery through to delivery, ensuring it meets business needs, embeds best-practice finance processes and supports successful user adoption. \n What you'll bring: \n Essential \n\n • Proven experience implementing Microsoft Dynamics 365 Business Central\n, • Strong knowledge of finance and payroll processes.\n, • Experience translating business requirements into effective ERP solutions.\n, • Excellent stakeholder management and communication skills.\n, • Experience supporting change management and user adoption.\n, • Understanding of data governance and financial data.\n\n Desirable \n\n • Systems Accountant background.\n, • Experience integrating Business Central with Microsoft Dynamics CRM.\n, • Experience writing user stories and acceptance criteria.\n, • Knowledge of Agile or PRINCE2 delivery methodologies and tools such as Azure DevOps or Jira.\n, • Strong finance and payroll reporting skills.\n\n If you're passionate about delivering modern finance solutions and driving business change through technology, we'd love to hear from you.

D365 Functional Consultant (Integration Focus) - OUTSIDE IR35 - Hybrid working London & WFHWe're supporting a growing business undertaking a key CRM and business systems transformation programme. This Outside IR35 contract will focus on optimising Mercury CRM and Microsoft Dynamics 365, redesigning approval workflows, improving automation and reporting, and delivering a critical Mercury-to-Tempest finance integration project. The successful consultant will bring hands-on experience of CRM configuration, workflow automation, systems integration, data migration and business process improvement. You'll work closely with operational, finance and technology stakeholders to deliver meaningful change, improve internal capability and reduce reliance on external CRM support. Essential\n\n • Microsoft Dynamics 365 CE administration or functional consulting experience\n, • CRM workflow and approval process redesign\n, • CRM-to-finance system integration project delivery\n, • Data migration, validation and reconciliation experience\n, • Process mapping and business analysis skills\n, • Power Automate and Power Apps experience\n, • UAT, go-live and cutover support\n, • Stakeholder engagement across operations, finance and sales teams\nHighly Desirable\n\n, • Mercury CRM experience\n, • Recruitment technology sector experience\n, • Tempest experience\n, • SourceWhale experience\n, • Reporting and dashboard development\n, • Knowledge of recruitment compliance workflows\nIf you're interested in this role please send your cv to

SharePoint & Power Platform Developer (Contract) \n Thames Ditton, Surrey (Hybrid, 3-4 days in the office) Up to £550 per day (Inside IR35) Initial Contract Opportunity 3-4 Days per Week Onsite \n We're seeking a hands-on SharePoint & Power Platform Developer to join a growing technology team and help deliver business-critical Microsoft 365 solutions. This role will focus on designing, developing and enhancing SharePoint Online and Power Platform solutions that support collaboration, document management, workflow automation and wider digital transformation initiatives. \n Key Responsibilities \n\n • Develop and support SharePoint Online solutions, including document management and collaboration platforms. \n, • Build Power Apps and Power Automate solutions integrated with SharePoint and Microsoft 365. \n, • Develop custom solutions using SPFx, REST APIs and Microsoft Graph. \n, • Design and maintain Dataverse data models. \n, • Integrate Microsoft 365 and third-party business systems. \n, • Work closely with stakeholders to gather requirements and deliver scalable, user-focused solutions. \n\n Required Experience \n\n • 5+ years' experience delivering SharePoint Online and Microsoft 365 solutions. \n, • Strong SharePoint Online development experience.\n, • SPFx, TypeScript, JavaScript, React, REST APIs and Microsoft Graph. \n, • Power Apps, Power Automate and Dataverse expertise. \n, • Experience with SharePoint governance, permissions, information architecture and document management. \n, • Excellent stakeholder management and communication skills. \n\n Desirable \n\n • Azure Functions or Logic Apps.\n, • Power BI or Microsoft Fabric.\n, • Microsoft Copilot / AI experience.\n\n Additional Information \n\n • Based primarily from the new Thames Ditton office.\n, • 4 days onsite initially, reducing to 3 days after onboarding.\n, • Occasional travel to the London Strand office may be required.\n, • Two-stage interview process: Teams technical interview followed by a face-to-face meeting.\n\n Interested? \n To find out more or apply, please get in touch with Shumon Miah at Reed Technology. \n \n Alternatively, send across your latest CV and I'll be happy to discuss the opportunity in more detail.

1st Line Support Engineer \n Location: South London \n Salary: £26,000 + Benefits \n My client, a well-established and growing organisation based in South London, is looking to add a 1st Line Support Engineer to its IT team. This is an excellent opportunity for someone looking to build a long-term career in IT with a company that has created a really friendly and sociable working environment. \n As a 1st Line Support Engineer, you'll be joining a supportive team where you'll receive ongoing training, gain exposure to a wide range of technologies and develop your technical skills in a hands-on environment. The business has multiple offices across the UK, giving you the opportunity to broaden your experience and occasionally visit other locations. \n This role is ideal for someone at the beginning of their IT career who has a solid foundation in IT support, whether that's through a 1st Line position, Service Desk role, IT apprenticeship or commercial IT support experience. You'll be someone who enjoys troubleshooting technical issues, takes pride in delivering excellent customer service and is keen to continue learning and developing your technical knowledge. \n Role: \n\n • Providing 1st Line IT support to internal users via telephone, email and face-to-face.\n, • Logging, managing and resolving IT support tickets.\n, • Supporting Microsoft 365 applications including Outlook and Teams.\n, • Managing user accounts, passwords and permissions through Active Directory.\n, • Troubleshooting Windows desktop, hardware, software and printer issues.\n, • Assisting with basic network troubleshooting.\n, • Escalating more complex technical issues to senior engineers where required.\n, • Producing and updating IT documentation where appropriate.\n\n Technical Experience: \n The ideal candidate will have hands-on experience with: \n\n • Microsoft 365 / Office 365\n, • Active Directory\n, • Windows Desktop Support\n, • Basic Networking (DNS, DHCP, TCP/IP)\n, • Hardware & Printer Support\n, • Service Desk / IT Support experience\n\n About You: \n\n • 1-2 years' experience within an IT Support or Service Desk environment (or equivalent).\n, • A genuine passion for technology and providing excellent customer service.\n, • Strong communication skills and a friendly, professional approach.\n, • A proactive attitude with a willingness to learn and develop.\n, • Comfortable working both independently and as part of a team.\n\n What's On Offer: \n\n • Ongoing training and mentoring.\n, • Exposure to a wide range of Microsoft technologies.\n, • Opportunity to visit other UK offices.\n, • Hybrid working available after successful completion of probation.\n, • Supportive and collaborative team environment.\n\n Please note: this role does not offer visa sponsorship. \n Key Words: \n 1st Line Support, Service Desk Analyst, IT Support Engineer, Microsoft 365, Office 365, Active Directory, Windows, Troubleshooting \n

M365 Engineer\n Our client is seeking an experienced M365 Engineer to provide ongoing support, administration, and enhancement of their Microsoft 365 estate while contributing to a wider business transformation programme. This role will combine day-to-day operational responsibility for the M365 environment with the opportunity to support the delivery of strategic initiatives designed to modernise collaboration, productivity, governance, and user experience across the organisation. \n The successful M365 Engineer will work closely with internal IT teams, business stakeholders, and third-party partners to ensure the Microsoft 365 platform remains secure, compliant, and aligned to evolving business requirements. Alongside BAU activities, the role will play an important part in driving continuous improvement and supporting the organisation's long-term digital workplace strategy. M365 Engineer Essential Experience:\n\n • Strong hands-on experience supporting and administering Microsoft 365 environments.\n, • Proven experience designing, configuring, and maintaining core M365 services including Exchange Online, SharePoint Online, Teams, OneDrive, and Entra ID.\n, • Good understanding of Microsoft 365 architecture, security, and best-practice design principles.\n, • Previous experience delivering Microsoft 365 tenant-to-tenant migration projects.\n, • Experience implementing and maintaining governance, compliance, and security controls within M365.\n, • Ability to work effectively with internal IT teams, business stakeholders, and third-party service providers.\n, • Strong troubleshooting and problem-solving skills across the Microsoft 365 technology stack.\n, • Excellent communication, stakeholder management, and technical documentation skills.\nM365 Engineer Key Responsibilities:\n\n, • Provide BAU support, administration, and ongoing maintenance of the Microsoft 365 environment.\n, • Monitor platform performance, security, and service health, ensuring a stable and reliable user experience.\n, • Manage and optimise Microsoft 365 services including Exchange Online, Teams, SharePoint, OneDrive, and Entra ID.\n, • Support the delivery of strategic transformation initiatives across the Microsoft 365 platform.\n, • Establish and maintain governance, compliance, and security standards in line with organisational requirements.\n, • Work closely with business stakeholders to understand requirements and identify opportunities for improvement.\n, • Collaborate with internal teams and external partners to deliver enhancements and technical projects.\n, • Produce and maintain high-quality technical documentation, processes, and support procedures.\n, • Provide technical guidance and subject matter expertise to support ongoing platform development and adoption.\n, • Identify and implement continuous improvement opportunities to maximise value from Microsoft 365 investments.\n\n The M365 Engineer will be required to work 1-2 days a week onsite in London city centre. \n Apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson via the VIQU IT website. \n Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). \n For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment.

Microsoft Modern Work & AI Consultant \n Location: Sidcup (Hybrid - typically 2 days per week)Salary: £65,000-£85,000 + Benefits \n Our client is looking for a Microsoft Modern Work & AI Consultant to join their growing technical team. This is a senior, customer-facing consultancy role where you'll help organisations maximise Microsoft technologies through modern workplace, AI, and automation solutions. \n Working closely with customers, you'll lead projects from discovery through to delivery, acting as a trusted technical advisor while helping shape the client's Microsoft and AI offerings. You'll also mentor junior consultants, contribute to presales activities, and support the continued development of technical standards and services. \n Key responsibilities \n\n • Deliver Microsoft 365, Copilot and AI-focused consultancy projects.\n, • Design and implement solutions across Microsoft 365, Power Platform and Azure technologies.\n, • Lead customer workshops, gather requirements and translate business needs into technical solutions.\n, • Produce technical documentation, solution designs and implementation plans.\n, • Support AI adoption, governance and security best practices.\n, • Contribute to proposals, Statements of Work and presales engagements.\n, • Mentor junior team members and drive continuous improvement across the technical function.\n\n Key skills \n\n • Strong Microsoft 365 expertise, including Teams, SharePoint Online, Exchange Online, Intune and Entra ID.\n, • Hands-on experience with Microsoft Copilot, Power Platform (Power Apps & Power Automate) and AI solutions.\n, • Customer-facing consultancy experience with the ability to communicate effectively at all levels.\n, • Knowledge of security and compliance frameworks such as ISO 27001, NIS2, DORA and Cyber Essentials.\n, • Strong troubleshooting, problem-solving and documentation skills.\n, • Experience delivering technical projects from design through to implementation.\n\n Package \n\n • £65,000-£85,000 base salary\n, • Paid overtime or time off in lieu\n, • Contributory pension\n, • 25 days annual leave\n, • Hybrid working\n

IT Operations Director (Private Equity Backed) Permanent Remote (Occasional travel to West London) Posted Wed 01 July 26 CVs ASAP Start date Aug – Oct 26 (Depending on notice) Meraki Talent’s rapidly scaling client is actively looking to appoint an IT Operations Director to help shape the future of technology within this fast-growing, Private Equity-backed organisation. With ambitious growth plans, an active acquisition strategy and significant investment in technology, the business is entering an exciting new phase. As part of this journey, they are looking to appoint an IT Operations Director to build and lead a modern, scalable IT Operations function that will underpin the organisation's continued success. Reporting directly to the C-Suite, with strategic support, you'll be responsible for creating the operational foundations that enable a growing business to scale securely, efficiently and effectively. From defining the operating model and establishing governance to recruiting your own team and driving operational excellence, you'll have the autonomy to create an IT capability that supports the organisation both now and in the future.Responsibilities of theIT Operations Director (Private Equity Backed): - Lead IT Operations across the organisation - Manage and develop the relationship with the core MSP - Oversee M365, Azure, Infra, endpoint management and cloud based services - Drive improvements across service management, governance and operational maturity - Lead cyber sec operations, IT risk, disaster recovery and compliance - Supporting the tech integration of acquired businesses - Build and grow the internal IT functionBackground of the IT Operations Director (Private Equity Backed): - Extensive experience of leading IT Operations within a growing, multi-site organisation - Strong knowledge of Microsoft 365, Azure, infrastructure and cloud environments - Experience in managing MSPs and outsourced tech partners - Track record of improving service management, governance and operational performance - Experience working alongside Private Equity partners, very helpful - Experience in building/scaling teams helpful Is this job for you? At Meraki, we love recruitment and love words. Is this you?Gordon wants: Azure, IT Ops, Scale, M365, MSP, Infrastructure, Cloud, Private Equity Please see our website page headed (eg) ‘Privacy Notice’ for an explanation about how we use information we collect about you’

?WORKING WITH US\n The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve. \n We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve. \n As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff. \n Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris. \n To discover more about our culture, ethos and what it is like to work here, visit the page. \n ?ABOUT THIS OPPORTUNITY\n We are looking for two Senior IT Technicians to oversee IT support services and project-related activities across a number of our successful secondary academies. \n\n • Thames Quadrant: Bromley, Newham & Tower Hamlets, Brent, Tottenham Hale, Thamesmead - in person interviews on 22nd July \n, • South Quadrant: Croydon, Merton, Sutton - in person interviews 29th July.\n\n As a roaming technician, you will provide flexible support to cover short-term absences, vacancies, and additional demand, ensuring the continued delivery of high-quality, ITIL-aligned IT services. \n \n ?MAIN AREAS OF RESPONSIBILITY\n Your responsibilities will include: \n\n • Providing high-quality technical IT support, advice and guidance to staff, students and head office employees where necessary\n, • Ensuring IT Support needs are logged appropriately on the Service Management system, retaining ownership of IT support tickets and ensuring users are kept updated\n, • Ensuring that IT support tickets are resolved within the target resolution time\n, • Re-routing and/or escalting IT support tickets to the appropriate team as necessary\n, • Identifying, implementing and documenting workarounds for desktop related problems within the Knowledgebase.\n, • Identifying recurring IT incidents and performing root cause analysis to identify the underlying cause\n, • Notifying key contacts within the Federation and Academies under your care on detection of a major incident affecting the service or our ability to deliver a service\nWHAT WE ARE LOOKING FOR\n We would like to hear from you if you have: \n\n • Excellent spoken and written communication skills \n, • Self motivation, with a can-do attitude and a strong commitment to delivering results on time and to a high quality in a fast paced, constantly changing environment\n, • The ability to self-manage, organise, and prioritise tasks and work under pressure during troubleshooting and problem-solving.\n, • Flexibility, adaptability and the capability to handle the various pressures and demands associated with this highly customer focussed ICT support role.\n, • Good knowledge of Microsoft products, including Office 365 and SharePoint, Apple OS and other desktop related software products. Excellent troubleshooting and resolution skills, backed by a clear, analytical approach to problem solving.\n, • The ability to react quickly and effectively to issues and opportunities.\n\n For a full job description and person specification, please download the Job Pack. \n ?APPLYING FOR THIS POSITION\n If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation. \n Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date. \n When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. \n A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received. OUR VISION & VALUES\n Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed. \n We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and coll...

Service Desk Engineer \n We are looking for a skilled Service Desk Engineer to join a growing Managed Services team. This is a great opportunity to work with modern cloud technologies while supporting a diverse client base. \n Role Overview \n\n • Resolve escalated IT issues across desktop, cloud, and infrastructure\n, • Support Microsoft 365, Active Directory, and networking environments\n, • Troubleshoot hardware, software, and connectivity issues\n, • Collaborate with 3rd line teams\n, • Maintain documentation and deliver excellent customer service\n\n Requirements \n\n • IT support experience (incl. 2nd line)\n, • Strong knowledge of Windows, Microsoft 365, and basic networking\n, • Experience with Azure, ITSM tools, and remote support\n, • Strong problem-solving and communication skills\n\n What’s Offered \n\n • Exposure to latest cloud technologies\n, • Training and career development\n, • Supportive, fast-paced environment\n\n Please get in touch as soon as possible as interviews are happening next week!

?About Us\n Harris Invictus Academy is a vibrant, happy and successful school at the heart of the community. We know that our young people have incredible strengths and talents which we nurture. We encourage them to flourish and grow into excellent ambassadors for the Academy and for our community. The Academy has a roll of 1,000 students, including a thriving Sixth Form, and whilst we were only founded in 2014 we are rated ‘outstanding’ by Ofsted [and oversubscribed by parents]. \n We are part of the Harris Federation which is one of the highest performing Trusts in the country. \n We celebrate our differences, enjoying the benefits of having a truly diverse cohort. We support the wellbeing of our students by developing their empathy, generosity and respect for others in the community. We take pride in our principles of equality and respect for alternative views, cultures, religions and all people regardless of their gender, disability, race, or sexual orientation. \n Our students enjoy being at the Academy and choose to stay with us for their sixth form education. \n ?Summary\n Harris Invictus Academy is seeking a Safeguarding Support Officer to play a vital role in our safeguarding team. This is an exceptional opportunity to contribute to a culture where student welfare is at the heart of everything we do. \n If you are professional, resilient and committed to making a positive difference in the lives of children and young people, we would love to hear from you. \n ?Main Areas of Responsibility\n The purposes of your role will be: \n\n • Maintaining accurate, highly confidential, and secure child protection files and chronologies\n, • Administration of individual case reviews, maintaining safety plans, and managing school trip lists to flag pastoral concerns\n, • Acting as a key administrative point of contact for external agencies like social services, the police and local authorities.\n, • Supporting the HR department by ensuring staff read and sign safeguarding policies, and assisting with the management of the Single Central Record (SCR)\n, • Scheduling, attending and taking minutes for complex multi-agency meetings, child protection conferences and governor briefings\nQualifications & Experience\n We would like to hear from you if you have: \n\n • A high level of proficiency in Microsoft 365 and specialised safeguarding or school information systems such as CPOMS\n, • Absolute discretion, diplomacy and the ability to handle highly sensitive personal information securely\n, • Exceptional verbal and written communication skills for liaising with parents, children and external professionals.\n\n A secure understanding of statutory safeguarding legislation, including Keeping Children Safe in Education in the UK, is highly desirable. \n For a full job description and person specification, please download the Job Pack. \n ?Rewards & Benefits\n Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. \n In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includesour Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more abouton our website. Safeguarding Notice\n The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities\n The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. \n We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. \n ?Next Steps\n If you have any questions about this opportunity, please send us an email, or call to arrange a conversation. \n Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process. \n We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website. \n

Facilities Coordinator (AV & Workplace Technology)\n Central London£23.08 per hour (£45,000 FTE Equivalent)6-Month Temporary Contract | Potential to Become PermanentMonday-Friday | 8:30am-5:00pm \n We're recruiting for a proactive and technology-focused Facilities Coordinator to join a professional corporate office in Central London. \n This is a fantastic opportunity for an experienced Facilities professional with strong AV, meeting room technology, and workplace support experience. You'll be responsible for ensuring the office operates smoothly while delivering a first-class experience for employees, clients, and visitors. Key Responsibilities\n\n • Coordinate building maintenance, contractors, repairs, and compliance activities\n, • Manage office facilities, access control, workspace moves, and day-to-day operations\n, • Take ownership of meeting rooms and conference facilities\n, • Configure, test, and troubleshoot Teams Rooms, screens, cameras, microphones, and AV equipment\n, • Support hybrid meetings, presentations, and office events\n, • Manage IT equipment, onboarding/offboarding, and asset tracking\n, • Support health & safety processes, workplace inspections, and compliance requirements\n, • Ensure all office spaces remain professional, organised, and client-ready\nAbout You\n\n, • Experience in Facilities Coordination or Workplace Management\n, • Strong AV and meeting room technology experience (essential)\n, • Confident supporting Teams Rooms, video conferencing, and presentation systems\n, • Good working knowledge of Microsoft 365 and workplace technology\n, • Excellent organisational and problem-solving skills\n, • Proactive, hands-on approach with strong attention to detail\n, • Professional services or corporate office experience would be advantageous\nWhat's on Offer?\n\n, • £23.08 per hour (£45,000 FTE equivalent)\n, • 6-month temporary contract with genuine permanent potential\n, • High-profile, professional office environment\n, • Varied role combining Facilities, AV Technology, Workplace Experience, and Office Support\n\n If you're a Facilities professional who enjoys technology, problem-solving, and creating a seamless workplace experience, we'd love to hear from you.

Our client, a leading charity, is currently seeking a proactive and customer-focused 1st Line IT Support Officer to join a busy and collaborative team on an ongoing contract basis. This role offers fantastic hybrid working and is ideal for someone immediately available who is looking to make an impact in a fast-paced environment. \n About the Role \n A key focus of this post is to support the efficient running of the organisation’s IT and CRM function, as well as facilities-related activities. You will act as the first point of contact for all IT queries, providing day-to-day support to employees while liaising closely with our onsite and offsite IT provider and external suppliers. \n The organisation primarily works with Microsoft Office 365 and Microsoft-based systems, so strong experience in this environment is essential. \n You will report to the Senior IT Manager and work collaboratively with colleagues across all levels of the organisation. \n Key Responsibilities \n IT Support \n\n • Provide first line IT support to all employees, including hardware and software troubleshooting\n, • Act as the first point of contact for IT queries and ensure timely resolution or escalation where required\n, • Liaise with external IT providers and suppliers to resolve technical issues\n, • Support the smooth running of IT infrastructure across office and hybrid working environments\n, • Set up and configure laptops, mobile devices, user accounts, and IT access for new starters\n, • Manage user accounts for systems such as Cloudbooking and other business applications\n, • Maintain accurate records of IT equipment and asset tracking\n, • Support the Senior IT and CRM Manager with IT projects as required\n, • Assist with maintenance of office equipment including printers, peripherals, and mobile devices\n\n Facilities Support \n\n • Assist with ordering office stationery and kitchen supplies as required\n, • Support general office facilities operations to ensure a smooth working environment\n\n About You \n Essential Experience \n\n • Previous experience in an IT support role within an office environment\n, • Strong knowledge of troubleshooting hardware and software issues\n, • Experience working with Microsoft Office 365, SharePoint, and cloud-based systems\n, • Experience using Microsoft Exchange and managing user accounts\n, • Experience working in a hybrid working environment\n\n Desirable Experience \n\n • Experience within a medium or large-sized organisation\n, • Understanding of IT networks\n, • Experience working within the charity or not-for-profit sector\n\n Skills & Attributes \n\n • Strong communication skills, both written and verbal, with the ability to support users at all levels\n, • Excellent customer service skills with a professional and helpful approach\n, • Ability to work independently and as part of a team\n, • Strong organisational and time management skills with the ability to prioritise workload\n, • Analytical and proactive problem-solving approach\n, • Enthusiastic, flexible, and adaptable to changing priorities\n, • Understanding of IT security protocols (desirable)\n\n Additional Information \n\n • Hybrid working arrangement\n, • Ongoing contract opportunity\n, • Immediate availability required\n, • Exposure to a supportive and collaborative IT and CRM function\n\n

Senior Security & Compliance Architect \n London / Hybrid (1–2 days onsite per week) \n Salary: Up to £140,000 + Package \n Experience as an end-to-end Security Solution Architect within large-scale enterprise transformation programmes is essential. \n Security clearance or eligibility for clearance is essential \n Key Responsibilities \n\n • Define and maintain SaaS-first security reference architectures covering identity, integrations, data protection, and monitoring\n, • Drive security-by-design and privacy-by-default across enterprise digital and transformation initiatives\n, • Establish and enforce Zero Trust security baselines across Microsoft 365, Azure, Oracle Cloud, and key SaaS platforms\n, • Design and implement data protection controls including classification, DLP, encryption, retention, and access policies\n, • Interpret and implement compliance requirements including GDPR, ISO 27001, SOC 2, and client security obligations\n, • Lead SaaS/vendor security assurance, including risk assessments, architecture reviews, and due diligence\n, • Support incident response, resilience, backup, and disaster recovery architecture patterns and standards\n, • Collaborate with Legal, Procurement, and Commercial teams to ensure governance and contractual controls are embedded\n, • Act as a trusted advisor to senior stakeholders, leading security architecture reviews and risk-based decision making\n\n Required Experience \n\n • Experience as an end-to-end Security Solution Architect within large-scale enterprise transformation programmes is essential.\n, • Strong knowledge of enterprise application landscapes in complex organisations\n, • Deep expertise in security architecture across applications, data, infrastructure, and cloud\n, • Strong Identity & Access Management (IAM) experience\n, • Proven experience with Microsoft security technologies (Azure, Entra ID, Conditional Access, PIM, Defender, Microsoft 365 security stack)\n, • Strong understanding of security governance, risk, and compliance frameworks including NIST and FAIR\n, • Experience delivering security architecture within multi-year transformation programmes\n, • Strong stakeholder management and executive communication skills\n\n If you're looking to join a forward-thinking organisation and make a meaningful impact, please send your CV for consideration.

Senior Power Platform Developer - UK (Hybrid) - c£70K \n \n A leading organisation undergoing a significant digital transformation is looking to appoint a Senior Power Platform Developer to play a key role in designing and delivering enterprise-wide Microsoft solutions. \n \n This is an opportunity to join a collaborative technology team where you'll lead the development of innovative Power Platform solutions, mentor developers, and influence the organisation's technical roadmap while working with the latest Microsoft technologies. \n \n Key Responsibilities \n\n • Design, develop and deliver enterprise Power Platform solutions using Power Apps, Power Automate, Power Pages and Dynamics 365 CE\n, • Lead technical delivery across multiple projects from design through to deployment\n, • Integrate Power Platform solutions with Azure services, SharePoint and wider enterprise applications\n, • Provide technical leadership, mentoring and code reviews for development teams\n, • Optimise existing applications and troubleshoot complex technical issues\n, • Work closely with business stakeholders to translate requirements into scalable technical solutions\n\n \n Skills & Experience \n\n • Strong commercial experience developing Microsoft Power Platform solutions\n, • Expertise with Power Apps, Power Automate, Dataverse and Model-Driven Apps\n, • Experience developing Dynamics 365 CE solutions\n, • Knowledge of Power Pages, SharePoint and Azure services including Logic Apps, Functions or Service Bus\n, • Strong development skills using C#, JavaScript and Power Platform Plugins\n, • Experience working within Agile and Azure DevOps environments\n

Global SME financial seeks a Cyber Operations Manager to lead and line-manage London-based cyber security team (x3/x4), assure the local delivery of globally-prioritised work, and act as Incident Commander and first point of escalation for cyber security in London. The role additionally leads the Endpoint, Platform and Incident Response capability, owning the global prioritisation of that backlog against enterprise cyber risk. \n Previous Experience Required: \n\n • Led or coordinated cyber security incident response as an Incident Commander or equivalent, working with MDR providers and cross-functional stakeholders (IT, Legal, Compliance).\n, • A strong, hands-on technical background in operational cyber security spanning endpoint & EDR, identity & Active Directory, Microsoft 365 & Azure, network/ZTNA, and SIEM/log management — able to act as a senior technical authority within the team.\n, • Demonstrable experience leading cyber security incident response (incident command), from detection through containment and remediation.\n, • Working knowledge of MITRE ATT&CK and at least one recognised control framework (ISO 27001, CIS or NIST).\n, • Risk-based prioritisation of remediation using threat intelligence.\n, • Operated endpoint security and endpoint detection and response (EDR) tooling (e.g. CrowdStrike or equivalent) in a production environment.\n, • Prioritised and managed a risk-based security backlog, applying frameworks such as MITRE ATT&CK and threat-based prioritisation.\n, • Assured the delivery of security initiatives across distributed teams or sites, tracking vulnerability remediation and patching through to completion.\n, • Act as Incident Commander for security incidents during London hours, coordinating first responders, IT, Legal, Compliance, specialist providers and EDF Group as required.\n, • Serve as the first point of escalation for IT and the business in London on cyber security matters.\n, • Work with the 24/7 Managed Detection and Response (MDR) provider to triage and escalate detections.\n, • Coordinate local participation in incident response exercises and maintain readiness.\n, • Track and chase vulnerability remediation and patching on London-managed systems, escalating blockers.\n, • Own the global prioritisation of the Endpoint, Platform and Incident Response backlog, ordered against the enterprise cyber risk register and exploitation-based intelligence (e.g. MITRE ATT&CK).\n, • Curate the backlog from inputs across Houston and London, including the endpoint detection and response (CrowdStrike) execution lead.\n, • Maintain alignment of this domain to the enterprise risks for endpoint compromise, detection and containment, and cyber resilience.\n, • Operate within the Global Head’s monthly prioritisation cadence; prioritisation across other domains remains with the Global Head.\n, • Provide the local stakeholder interface for cyber security in London.\n, • Planned and delivered complex, cross-functional security or technology initiatives end-to-end, coordinating multiple workstreams, stakeholders and dependencies to time and quality.\n\n This is a hybrid role working 3 days a week in the London office and 2 days remotely.

IT Field Engineer \n VIQU have been approached by a customer who are seeking an IT Field Engineer contractor to provide additional BAU support across multiple client sites. This is a field-based role, requiring regular travel to various locations to provide onsite IT support, deployments, and break-fix services. \n The successful Field Engineer will have solid previous experience in IT Support within a Microsoft environment and will be committed to delivering excellent customer service. You must be comfortable travelling between sites and have previous experience working in a Field Engineer or mobile IT support role. \n The role: \n This role will involve travelling to multiple customer sites to provide onsite IT support, carrying out hardware deployments, installations, break-fix activities, and resolving 1st line technical issues. You will also manage and escalate support tickets where required and work closely with external clients, so excellent communication skills and a customer-first approach are essential. \n Key skills & responsibilities for the Field Engineer: \n\n • Previous experience working as a Field Engineer or in a mobile IT support role\n, • Strong IT support experience within a Windows / Microsoft environment, including:\n \n, • SharePoint\n, • Windows 10/11\n, • Office 365\n, • Active Directory\n, • Azure\n \n, • Experience with IT hardware deployments, rollouts, installations, and device refresh projects\n, • Comfortable travelling to multiple customer sites on a daily basis\n, • Providing face-to-face IT support to end users\n, • Diagnosing and resolving desktop, laptop, printer, and peripheral issues\n, • Triaging support tickets and escalating to relevant teams where necessary\n, • Experience using an ITSM/ticketing system\n, • Supporting AV equipment, meeting room setups, and conferencing technology\n, • Supporting break-fix issues across end-user devices\n, • Excellent customer service and communication skills\n, • Full UK driving licence (preferred) or willingness to travel extensively between customer sites\n\n Apply now to speak with VIQU IT in confidence, or reach out to Phoebe Thompson via the VIQU IT website. \n Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply). \n For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment.

Service Desk Engineer \n \n The Service Desk Engineer serves as the primary technical point of contact for RFA's global client base, delivering exceptional white-glove support across endpoint, cloud, security, and collaboration technologies. This role is responsible for providing first and second-level technical support, resolving incidents, fulfilling service requests, and maintaining high levels of customer satisfaction while supporting a diverse portfolio of managed IT services. \n \n The Service Desk Engineer utilizes modern troubleshooting methodologies, automation tools, AI-assisted support platforms, and cybersecurity best practices to efficiently resolve issues and improve the client experience. Successful candidates demonstrate strong technical aptitude, exceptional communication skills, a customer-first mindset, and the ability to thrive in a fast-paced Managed Service Provider (MSP) environment. \n \n Responsibilities: \n\n • Utilize AI-enabled support tools and knowledge platforms to improve incident resolution times and service quality.\n, • Support Microsoft 365, Entra ID, Intune, Defender, Teams, SharePoint Online, and related cloud services.\n, • Assist with endpoint management, mobile device management (MDM), and device compliance monitoring.\n, • Respond to security-related incidents including phishing reports, compromised accounts, malware alerts, and suspicious user activity.\n, • Maintain accurate documentation, knowledge base articles, standard operating procedures, and technical runbooks.\n, • Monitor service queues and proactively identify trends, recurring issues, and opportunities for automation.\n, • Participate in onboarding and offboarding processes including provisioning, deprovisioning, access reviews, and asset management.\n, • Support hybrid and remote workforce technologies including VPN, virtual desktops, collaboration platforms, and cloud applications.\n, • Meet established service metrics including SLA attainment, ticket quality, first-contact resolution, and customer satisfaction goals.\n, • Participate in after-hours support, escalation rotations, and major incident response activities as required.\n, • All other responsibilities delegated by the Management team.\n, • May be asked to provide on-site technical support to system users by troubleshooting issues and working directly with vendors to resolve major hardware and software problems.\n\n \n Qualifications: \n\n • Associate's or Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent professional experience.\n, • 2+ years of experience in a Service Desk, Help Desk, Technical Support, or Managed Services environment.\n, • Strong knowledge of Microsoft 365, Entra ID (Azure AD), Exchange Online, Intune, Teams, SharePoint Online, and Active Directory.\n, • Experience supporting Windows 11, macOS, iOS, and Android platforms.\n, • Working knowledge of cybersecurity concepts including MFA, Conditional Access, endpoint protection, phishing prevention, and identity management.\n, • Familiarity with Azure, AWS, virtual desktop infrastructure (VDI), and SaaS application administration.\n, • Experience with ITSM platforms such as ConnectWise, ServiceNow, HaloPSA, Autotask, or similar systems.\n, • Knowledge of ITIL service management principles.\n, • Strong written and verbal communication skills with the ability to explain technical concepts to non-technical users.\n, • Preferred Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Fundamentals, AZ-900, or equivalent.\n, • Experience supporting financial services, hedge funds, legal firms, or highly regulated industries preferred.\n\n \n Preferred Qualifications & Development Potential \n\n • Associate degree in Information Technology, Computer Science, or related field, or equivalent professional experience.\n, • 1–3 years of experience in a Service Desk, Help Desk, Technical Support, or Managed Services environment.\n, • Foundational IT certifications such as CompTIA A+, Network+, Security+, Microsoft Fundamentals, or equivalent coursework demonstrating core technical knowledge.\n, • Demonstrated hands-on technical experience through internships, help desk roles, school IT programs, volunteer IT work, home labs, or other practical troubleshooting environments.\n, • Exposure to scripting, automation, or technical problem-solving through coursework, personal projects, or professional experience.\n, • Basic familiarity with PowerShell, Python, batch scripting, or other automation tools preferred.\n, • Strong understanding of Microsoft Windows, Microsoft 365, Active Directory/Entra ID, endpoint management, and common business productivity applications.\n, • Excellent customer service, communication, documentation, and troubleshooting skills.\n, • Ability to learn new technologies quickly and adapt in a fast-paced MSP environment.\n\n \n Nice-to-Have Qualifications \n\n • Experience supporting Microsoft 365, Entra ID, Intune, Azure, AWS, or similar cloud platforms.\n, • Experience with ITSM/ticketing systems such as ConnectWise, HaloPSA, Autotask, or ServiceNow.\n, • Knowledge of cybersecurity fundamentals including MFA, endpoint security, phishing awareness, and identity management.\n, • ITIL Foundation, Microsoft, CompTIA, or cloud certifications.\n, • Experience supporting financial services, legal, healthcare, or other regulated industries.\n\n \n AI Competencies: \n\n • Demonstrates familiarity with AI-powered productivity tools such as Microsoft Copilot, ChatGPT, or approved company AI platforms.\n, • Uses AI tools to assist with troubleshooting, documentation, knowledge searches, and drafting communications while validating accuracy.\n, • Understands basic AI concepts, limitations, risks, and data privacy requirements.\n, • Follows company policies regarding the secure and responsible use of AI technologies.\n, • Leverages AI-generated recommendations to improve ticket resolution efficiency and customer service quality.\n, • Demonstrates curiosity and willingness to learn emerging AI technologies relevant to IT support.\n

Business Analyst - Distribution/Logistics \n Hybrid after probation \n Our client is seeking a proactive and versatile IT Business Analyst to join their European Information Systems Centre, supporting business operations across the EMEA region. \n This is an exciting opportunity to become the vital link between business stakeholders and technical teams, helping to deliver innovative global systems and technology solutions. You'll play a key role in translating business requirements into effective IT solutions that enhance customer-facing platforms and internal operational systems. \n As an IT Business Analyst, you will work closely with business users, external partners, and Global IT teams to ensure technology solutions align with business objectives. You will support projects throughout their lifecycle, from initial requirements gathering through to implementation, testing, and user adoption. Key Responsibilities\n\n • Lead workshops and discovery sessions with stakeholders to gather, analyse, and document detailed business requirements.\n, • Translate business needs into clear Business Requirement Specifications (BRS) and functional documentation for technical development teams.\n, • Support systems integration projects by ensuring accurate process mapping and end-to-end data integrity.\n, • Assist with project delivery, monitoring milestones and ensuring technical solutions meet business expectations.\n, • Coordinate and support User Acceptance Testing (UAT), business implementation activities, and post-go-live adoption.\n, • Produce user guides, process documentation, and training materials.\n, • Act as the key liaison between EMEA business users and Global IT teams, providing regular project updates and stakeholder communication.\n\n You will have: \n\n • A minimum of 2 years' experience as a Business Analyst or within a similar systems-focused role.\n, • Previous experience within Freight, Logistics, Supply Chain, or a related industry (highly desirable).\n, • Strong analytical and problem-solving skills with the ability to identify scalable solutions.\n, • Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders.\n, • A collaborative approach, whilst being confident working independently when required.\n, • Excellent attention to detail, particularly around process mapping and documentation.\n, • The ability to manage changing priorities within a dynamic global business.\nTechnical Skills\n\n, • Advanced Microsoft 365 skills, including Visio and/or Power BI.\n, • Experience supporting Systems Integration projects involving APIs, EDI, or ERP implementations/migrations.\n, • Knowledge of project delivery methodologies such as Agile, Waterfall, or PRINCE2.\n\n \n Business Analyst - Distribution/Logistics \n \n Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. \n Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation \n We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

\n We're supporting a global organisation undergoing a large-scale Microsoft Dynamics 365 Finance & Operations transformation and are looking for an experienced D365 Test Manager to lead testing across a complex international ERP landscape. \n This role will own the global testing framework, with a strong focus on test governance, automation, AI-enabled testing and quality assurance across multiple regions. \n Key Responsibilities: \n\n • Define and govern the global testing strategy and framework\n, • Lead System Acceptance Testing (SAT) and Regression Testing activities\n, • Drive AI-led testing and automation initiatives\n, • Manage relationships with System Integrators and third-party partners\n, • Support SIT, UAT, OAT and Go-Live readiness across regional deployments\n, • Expand automated test coverage and integrate testing into CI/CD pipelines\n, • Drive quality governance, defect management and release readiness\n\n Requirements: \n\n • 10+ years' ERP testing leadership experience within large global transformation programmes\n, • Strong Microsoft Dynamics 365 Finance & Operations expertise\n, • Deep knowledge of SAT, SIT, UAT, OAT and Regression Testing\n, • Advanced Azure DevOps experience\n, • Proven background in test automation and AI-enabled testing\n, • Experience working with global stakeholders, product teams and major System Integrators\n, • Excellent communication, stakeholder management and leadership skills\n\n This is an excellent opportunity to join a major international transformation programme where automation, AI and testing innovation are central to the delivery strategy. \n \n We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit and for our privacy policy.

Are you passionate about IT and love helping others? Do you thrive in an international environment with fantastic colleagues, interesting responsibilities and lots of learning opportunities? Then join the IT operations department at CSIS Security Group! \n \n An interesting job with exciting learning opportunities and a great culture \n We are looking for a new team member to help ensure the smooth daily operation of our business. The position is based in the UK at our London office (SecAlliance), or it could be based in Denmark, on-site in our office in Frederiksberg. If applying for the UK based role you will need Right to Work documentation. We do not provide visa sponsorship for UK roles. \n Our team is the beating heart of the company as we always try to anticipate the needs of the employees, solve technical issues as they arise, and move towards providing better productivity tools and computing environments. Our core mission is to deliver productivity to our organization, provide great service to our colleagues and continuously improve information security. We will always strive to have a preventive rather than reactive approach. \n We have amazing and committed colleagues and you will be part of a collaborative, diverse and inclusive work culture. We are an international organization with ~140 colleagues based in the UK, Denmark, Romania, the Netherlands and Greece. \n We have a great benefits package which includes medical cover and a company pension. \n \n Your new job \n You will be one of three in our IT Operations Department. The team focuses on running and optimizing the internal IT infrastructure in the company. Your responsibilities will include; \n\n • Internal user support\n, • Employee on and off-boarding\n, • Server infrastructure maintenance (Linux)\n, • Office equipment maintenance and improvements\n, • Network maintenance\n, • Assistance in the implementation of internal services and systems\n, • Windows and macOS client support, as well as basic server support\n, • iOS and Android support\n, • Documentation of your own work\n, • Ordering hardware and equipment\n, • Miscellaneous ad hoc tasks within the IT Operations team\n\n \n About you \n We are looking for a patient and approachable candidate with a curious mind and a strong desire to help others who can enrich our current capabilities. \n You will be a great match if you have: \n\n • 2+ years of IT support experience\n, • Azure AD / Microsoft 365 experience\n, • Experience with server infrastructure, including VMware and/or Proxmox\n, • Experience with Atlassian products such as Jira and Confluence\n, • Technical competencies:\n, • PowerShell, Shell and/or Bash\n, • Microsoft Admin Portals (Azure, Microsoft 365 Admin, etc)\n, • Familiarity with different SaaS solutions\n\n \n You will need to have: \n\n • Service-oriented attitude\n, • Strong communication skills\n, • Excellent English language skills (verbal and written)\n, • Danish language skills advantageous if applying to work in Denmark\n, • Ability to translate user input into technical requirements\n, • Ability to research and drive a project to completion\n, • Good interpersonal skills\n, • Analytical and critical thinker\n, • Open-minded and positive attitude\n, • Ability to multi-task and prioritise effectively\n\n \n Security Clearance \n Please note that in accordance with country-specific requirements, you must be able to obtain and maintain security clearance and have a clean criminal record. \n \n The application process \n We are committed to a transparent and engaging recruitment process. Once applications have been reviewed and shortlisted, our process proceeds in two stages: \n First Round: A 'meet the team' session where you'll have the opportunity to familiarize yourself with your potential colleagues and our work environment. You will be asked to prepare answers for two questions/case studies, shared with you in advance if you are selected, to assess your technical skills and knowledge. \n Second Round: You will meet the Head of HR and the line manager. There will be follow-up questions to determine if you're a good fit for our team. We value our inclusive and dynamic work culture, and it’s important for us to ensure every new team member aligns with our values. \n \n Office locations: \n London, UK: SecAlliance, One Canada Square, Canary Wharf, London, E14 5AA United Kingdom \n Frederiksberg, DK: CSIS Security Group, Lindevangs Allé 12, 2000 Frederiksberg Denmark

We are seeking an experienced Service Desk Manager to lead and modernise a busy IT support function within a charity environment. This role will focus on driving the transition to a more structured, first-line support model, improving processes, and supporting the rollout and optimisation of the Halo ITSM platform. \n You will play a key role in embedding best practices, improving documentation, and ensuring the Service Desk operates efficiently as a true first-line function, working closely with Infrastructure, Digital, and Project teams. \n Key Responsibilities \n\n • Lead, manage, and develop the Service Desk team, ensuring high-quality first-line IT support across the organisation\n, • Drive the adoption and optimisation of the Halo ITSM platform, supporting the transition to a modern service management approach\n, • Clearly define and embed first-line support responsibilities, ensuring appropriate escalation to Infrastructure for advanced issues\n, • Improve service desk processes, reducing inefficiencies and eliminating reliance on informal knowledge or duplicated effort\n, • Introduce and maintain robust documentation, knowledge base articles, and standard operating procedures\n, • Monitor ticket volumes, trends, and performance, ensuring SLAs and service standards are met\n, • Collaborate closely with Project Managers to support ongoing system and service improvements, ensuring the Service Desk contributes effectively to project delivery\n, • Manage relationships with third-party support providers\n, • Oversee support for core business systems including Microsoft 365 (Outlook, distribution lists), retail and ticketing systems, and back-office applications\n, • Act as a key liaison between Service Desk, Infrastructure, and more technical teams (e.g. Digital/Website teams)\n, • Support a cost-conscious environment, ensuring efficient use of resources and continuous service improvement\n\n Environment & Technology \n\n • Microsoft 365 (Outlook, Exchange, distribution lists)\n, • Halo ITSM platform\n, • Azure (hybrid environment with legacy and finance applications across cloud and on-premise)\n, • Retail and ticketing systems\n, • Mix of in-house and third-party supported services\n\n Skills & Experience \n\n • Proven experience managing a Service Desk or IT support function\n, • Strong understanding of ITIL principles and service management best practices\n, • Experience implementing or managing ITSM tools (ideally Halo or similar)\n, • Ability to drive process improvement and organisational change\n, • Strong stakeholder management skills, with experience working alongside infrastructure, project, and third-party teams\n, • Solid understanding of Microsoft 365 and typical end-user support environments\n, • Awareness of Azure and hybrid environments (not necessarily deep technical ownership)\n, • Experience within a charity, retail, or customer-facing environment is desirable\n

Location: London, Green Park (3 days in office) \n Salary: £30K - £35K per annum \n About the Company: \n Founded in 1997 and partner-owned, our client is a leading European mid-market sector specialist investor focused on mission-critical businesses across Business Services, Industrial Tech, and Healthcare. With over 150 investment professionals across 11 offices, they invest through three complementary strategies: \n\n • Mid-Market Private Equity (TMM): Equity positions of 200–500m+ in companies with enterprise values of 400m–2bn+. The sixth flagship fund (T6) recently closed at 5.5bn, the firm's largest to date.\n, • Smaller Mid-Cap Private Equity (TSM): Applies the business' operational expertise to smaller European companies, targeting equity positions of 50–125m.\n, • Opportunistic Credit (TDO): Senior-secured debt in sound mid-market businesses facing temporary headwinds, with new strategies under development including in the CLO space.\n\n Some of the key differentiators include proprietary deal access through strong local presence, partnerships with global corporates and family-owned businesses, a repeatable investment playbook, and the Accelerator Unit. Acting as the dedicated value creation group with over 50 operational and functional specialists across areas such as Leadership & Culture, Full Potential planning, AI & Digital and Sustainability, this is one of the largest such platforms in European private equity. \n \n The Role: \n This is an entry-level opportunity to join theIT team and gain hands-on experience supporting a high-performing investment firm. The successful candidate will play a key role in delivering day-to-day IT support to the London office and learning the wider IT function from the ground up. \n You will join a team of 9-10 IT specialists, reporting to the IT Service Desk Lead and help support around 170 local users, and with guidance, contribute to the remote support of over 500 users across 11 sites internationally. The role is primarily focused on the Service Desk, with structured exposure to project work, infrastructure, and end-user technology as you develop. \n This is a development-focused position designed for someone at the start of their IT career – we are looking for a recent graduate pursuing a junior IT support pathway. \n You will gain meaningful exposure to a private equity environment and the state-of-the-art technology that supports a modern, international financial services firm. \n Under the guidance of senior team members, you will be expected to take on the following responsibilities as your experience grows: \n \n Day-to-Day Service Desk Support \n\n • Provide 1st-line support to London-based and remote users via our helpdesk ticketing system, escalating to senior colleagues where needed\n, • Log, triage and progress incidents and service requests within defined SLAs\n, • Help with everyday IT issues including password resets, account access, software installation, printing, peripherals and basic troubleshooting\n, • Support users with Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint, Word, Excel, PowerPoint)\n, • End-User Devices and Mobile\n, • Assist with the build, configuration and deployment of end-user devices (Lenovo X1 Carbon is our standard laptop)\n, • Support Apple mobile devices (latest iPhone Pro and iPad Pro) managed through our MDM platform (Microsoft Intune)\n, • Help maintain accurate hardware and software asset records\n\n \n Onboarding and Offboarding \n\n • Support new joiner onboarding, including device preparation, account creation and induction sessions\n, • Assist with leaver processes, including device collection and account deactivation\n\n Meeting Rooms and Collaboration Technology \n\n • Help set up and support video conferencing in our meeting rooms (Neat Board, Neat Bar Pro and Microsoft Teams Rooms)\n, • Provide basic support for Teams Telephony and audio-visual issues during meetings\n\n Projects, Documentation and Wider Team Support \n\n • Assist with IT projects and the rollout of new technologies as the firm continues to evolve\n, • Help keep user-facing documentation, guides and the knowledge base up to date\n, • Support major events such as the firm's Annual General Meeting under the direction of senior colleagues\n, • Occasional travel to other European offices may be possible as part of your development\n\n \n About You: \n This is an entry-level role and we do not expect candidates to have professional IT experience. We are looking for potential, attitude and a genuine interest in technology rather than a long CV. \n Essential \n\n • Strong interest in a career in IT support, infrastructure or technology more broadly\n, • Recently completed, a degree relevant to IT (Computer Science, IT, Information Systems or a related field\n, • Confident and comfortable using Windows 11 and Microsoft 365 in a personal or academic context\n, • Excellent written and verbal English communication, with the ability to explain technical issues clearly to non-technical users\n, • A professional, service-minded approach and a willingness to learn quickly in a fast-paced environment\n, • The right to work in the UK without future sponsorship\n\n Desirable (Not Required) \n\n • Any vendor or industry certification such as CompTIA A+, Microsoft Fundamentals (MS-900, AZ-900), Google IT Support Certificate or ITIL 4 Foundation\n, • Some prior exposure to a service desk, helpdesk, retail tech support, university IT helpdesk or similar customer-facing technical role\n, • Familiarity with basic networking concepts, mobile device management or cloud services\n, • Interest in financial services, private equity or the wider professional services sector\n\n Personal Attributes \n\n • A service-oriented mindset with excellent communication skills and the ability to translate technical issues into clear guidance for non-technical users\n, • Self-motivated, well-organised, and comfortable working independently across multiple office locations with a proactive approach to problem-solving\n

SharePoint & Power Platform Specialist \n Salary: £60,000 - £65,000Location: South West LondonWorking Pattern: HybridContract: Permanent \n We are seeking a talented SharePoint Specialist to join a growing IT & Business Systems function, where you will play a key role in designing and delivering enterprise-level Microsoft 365 solutions. \n This is an exciting opportunity for a hands-on specialist who enjoys building scalable, user-focused solutions and driving best practice across SharePoint environments. You will take ownership of the development, governance, and optimisation of SharePoint Online, while also contributing to Power Platform initiatives. \n The Role \n As a key member of the team, you will lead the design and delivery of SharePoint-based solutions that support collaboration, document management, and business process automation across the organisation. \n You will be responsible for ensuring platforms are secure, well-governed, and aligned with business needs, while helping to drive operational efficiency and improved information management. \n Key Responsibilities \n\n • Design and deliver SharePoint Online solutions, including intranets, document management systems, and collaboration platforms\n, • Establish and maintain SharePoint governance frameworks, including permissions, site structures, and content lifecycle management\n, • Define document management standards such as naming conventions, version control, and content structure\n, • Develop solutions using SPFx, REST APIs, and Microsoft Graph\n, • Build and support integrations across the Microsoft 365 ecosystem and external systems\n, • Develop and maintain Power Apps and Power Automate solutions (SharePoint-led data environments)\n, • Design and manage information architecture, including metadata, taxonomy, and search optimisation\n, • Deliver business process automation to support operational workflows\n, • Ensure security, compliance, and data governance standards are met\n, • Support deployment, release management, and ongoing BAU activities\n, • Collaborate closely with stakeholders to gather requirements and deliver effective solutions\n\n About You \n We are looking for someone with strong SharePoint expertise and a passion for delivering high-quality solutions in a fast-paced environment. \n You will have: \n\n • Proven experience delivering SharePoint Online solutions in production environments\n, • Strong understanding of SharePoint governance, architecture, and security models\n, • Ideal but not essential - hands-on development experience with SPFx, JavaScript, REST APIs, and Microsoft Graph\n, • Exposure to Power Platform (Power Apps and Power Automate)\n, • Solid knowledge of Microsoft 365 integrations (SharePoint, Teams, Outlook)\n, • Experience with data governance, document management, and compliance requirements\n, • Strong stakeholder engagement skills and the ability to translate business needs into technical solutions\n\n Desirable experience includes Dataverse, Azure services, and CI/CD or release management processes.

Title: IT Associate (Mandarin Speaking) \n Location \n London, UK (office based) \n Salary \n £40,000 per annum \n \n About the Role \n An organisation is seeking a proactive and hands-on IT Infrastructure Engineer to take ownership of internal IT operations across office and distributed environments. \n This is a broad, infrastructure-focused role covering IT support, infrastructure operations, system administration, security, network management, and internal collaboration platforms. You will act as a key IT contact, ensuring stable, secure, and efficient IT services across the business. \n \n Key Responsibilities \n 1. IT Infrastructure & Operations \n\n • Manage and maintain daily IT infrastructure operations, ensuring system stability and performance.\n, • Oversee endpoints, systems, and core IT services across office and remote users.\n, • Support infrastructure upgrades, optimisation, and standardisation.\n\n 1. Helpdesk & End-User Support \n\n • Provide 1st and 2nd line IT support to all internal users.\n, • Troubleshoot hardware, software, and access-related issues efficiently.\n, • Support laptops, desktops, printers, meeting room systems, and peripherals.\n, • Deliver responsive, high-quality support in a fast-paced environment.\n\n 1. Network & Systems Administration \n\n • Support and troubleshoot LAN/Wi-Fi networks, switches, routers, and connectivity.\n, • Administer Windows OS and Microsoft 365 environments.\n, • Ensure smooth operation of internal business systems and tools.\n\n 1. IT Security & Compliance \n\n • Implement and maintain IT security policies and controls.\n, • Support compliance with data protection standards (e.g. GDPR).\n, • Conduct system monitoring, access control, and routine security checks.\n\n 1. Internal Tools & Collaboration Systems \n\n • Administer and support internal collaboration tools (e.g. Lark or similar platforms).\n, • Manage user accounts, permissions, and configurations.\n, • Support rollout and optimisation of internal systems.\n\n 1. IT Asset & User Lifecycle Management \n\n • Manage IT assets (procurement, inventory, setup, lifecycle tracking).\n, • Handle employee onboarding and offboarding (device setup, account provisioning, access rights).\n, • Maintain standardised IT processes and documentation.\n\n \n Required Skills & Experience \n\n • 1-3 years’ experience in IT Infrastructure, IT Support, or Systems Administration.\n, • Strong hands-on experience across infrastructure and end-user support.\n, • Solid knowledge of Windows OS and Microsoft 365.\n, • Good understanding of networking fundamentals (LAN, Wi-Fi, switching, routing).\n, • Experience managing user lifecycle (onboarding/offboarding, device and account setup).\n, • Familiarity with IT security practices and compliance.\n, • Strong troubleshooting and problem-solving abilities.\n, • Fluency in Mandarin and English is essential.\n, • Practical, adaptable, and proactive with a “hands-on” mindset.\n, • Able to work under pressure, take ownership, and handle a wide range of tasks independently.\n\n \n Desirable Skills \n\n • Experience with collaboration or OA tools (e.g. Lark, Teams, Slack).\n, • Exposure to multi-site or international environments.\n, • Knowledge of enterprise systems (CRM, ERP, etc.).\n, • Relevant certifications (CompTIA, Microsoft, ITIL).\n\n \n \n \n \n

2nd Line Support - Onsite at a school \n Must have an Enhanced DBS \n Key Responsibilities \n\n • Manage and resolve 2nd line support tickets within agreed SLAs.\n, • Provide remote and face to face support to end users via phone, deskside support, email, and ticketing systems.\n, • Troubleshoot Microsoft 365, Azure/Entra, Windows Server and Desktop environments.\n, • Work with networking, virtualisation, cybersecurity, backup, and antivirus technologies.\n, • Identify recurring issues and contribute to service improvements.\n\n Requirements \n\n • Minimum 13 years' experience in an IT support role.\n, • Strong knowledge of Microsoft Server and Desktop Operating Systems.\n, • Experience with Microsoft 365, Entra ID, and Azure.\n, • Understanding of virtualisation, networking, Firewalls, and cybersecurity.\n, • Excellent communication, organisation, and customer service skills.\n, • Possess an Enhanced DBS clearance (essential)\n, • Experience working in a school required\n\n What We're Looking For \n A proactive, professional, and personable IT Support Engineer who is passionate about technology, professional, committed to delivering exceptional client service and with excellent communication skills at all levels.

End User Support Analyst – Up to £40,000 – Permanent - London (5 Days Onsite) We have an exciting opportunity for an End User Support Analyst to join a dynamic IT Support team based in London. This is a hands-on role where you’ll act as a key point of contact for end users, delivering high-quality technical support and ensuring a smooth and efficient workplace technology experience.This role is ideal for someone with prior IT support experience who is keen to further develop their technical expertise within a fast-paced, customer-focused environment.Role Overview As part of the End User Compute team, you will be responsible for supporting the day-to-day delivery of IT services across the business. You will diagnose and resolve technical issues, manage service requests, and contribute to continuous improvements in IT support services.Key Responsibilities\n\n • Act as a primary point of contact for end user incidents and service requests\n, • Provide support across desktops, laptops, mobile devices, printers, telephony, and peripherals\n, • Troubleshoot and resolve issues, liaising with wider IT teams when required\n, • Manage tickets through ServiceNow, email, and telephone channels\n, • Ensure timely resolution of requests while maintaining clear communication with users\n, • Create and maintain accurate knowledge base documentation\n, • Support hardware and software maintenance, including break/fix tasks\n, • Manage hardware inventory and device lifecycle activities\n, • Administer system access, security, and anti-virus controls\n, • Support Joiners, Movers, and Leavers (JML) processes\n, • Build and configure end user devices\n, • Perform desk setups, office moves, and proactive meeting room checks\n, • Conduct site visits and provide on-site support where required\n, • Monitor trends and identify potential service improvements\n, • Contribute to ongoing service optimisation and best practice adoption\nWhat We’re Looking For\n\n, • Proven experience in an IT support or service desk environment\n, • Strong customer service mindset with a passion for delivering excellent user experiences\n, • Excellent communication skills (face-to-face, phone, and written)\n, • Strong troubleshooting and problem-solving abilities\n, • Ability to prioritise, multitask, and perform well under pressure\n, • A proactive, self-motivated approach with a willingness to learn\n, • Experience supporting Microsoft 365 applications\n, • Knowledge of collaboration tools such as Teams, SharePoint, OneDrive, and Exchange\n, • Familiarity with Active Directory (user and group administration)\n, • Ability to work effectively within structured processes and as part of a team\nTechnical Skills & Experience Experience or knowledge in the following areas is desirable:\n\n, • Active Directory & Microsoft Exchange (on-prem and O365)\n, • Microsoft Intune & Device Management\n, • Windows 10 / Windows 11 environments\n, • VMware\n, • Multi-Factor Authentication (e.g., Microsoft MFA, DUO)\n, • Apple devices and operating systems (MacOS, iOS)\n, • HP hardware\n, • Collaboration tools (Webex, Zoom, TeamViewer, Microsoft Teams)\n, • Basic networking or certifications (e.g., CCST)\n, • CUCM (Cisco Unified Communications Manager)\nWorking Arrangements\n\n, • Office-based role, Monday to Friday (5 days onsite in London)\n, • Participation in an on-call rota (1 week in 5, including weekends)\n, • Involvement in early and late shift rotations\n, • Occasional travel between sites (full clean driving licence required)\nEnd User Support Analyst – Up to £40,000 – Permanent - London (5 Days Onsite)

1st Line Support Engineer £28,000 - £30,000 London - HybridI am recruiting in London for multiple 1st Line Support Engineers for a leading IT Managed Service Provider (MSP).Must have 1-2 years experience within an IT Support role with an IT MSP (Managed Service Provider) or consultancy where you are providing support to external customers, along with a MS Fundamental certificates like AZ104 / SC100 / M100 etc5 days in office during the 6 month probation period and then hybrid thereafterAs a 1st Line Support Engineer you will take a supporting role in the management and resolution of the customers technical issues, as well as taking a proactive stance in improving the managed services delivered through additional company services and effective problem management. \n Exams towards certifications relevant for your role fully paid for by my client!1st Line Support Engineer Benefits:Hours: 7.5 hours a day on a fortnightly shift pattern (8am to 4.30pm or 9am to 5.30pm or 9.30am to 6pm) Holidays: 20 days per year, plus bank holidays. After 3 years continuous service, an extra day annual leave up to 25 days. Birthday off work (from 2025) Benefits: Competitive Package Offered - Gym membership, Vitality at Work Business rewards & benefits, Cycle to Work scheme, quarterly team nights out/events, monthly games night with pizzas and breakfast on Wednesdays!1st Line Support Engineer Experience: \n\n • MSP background\n, • 1-2 years proven experience in an IT support role\n, • Experience of working to an ITIL framework in a service desk capacity\n, • Microsoft Windows Server\n, • Microsoft 365 Support for Email, SharePoint, OneDrive and Teams\n, • Active Directory Management\n, • Windows 10, 11 Operating System Support\n, • Apple OS and Apple Mac support experience\n, • Microsoft Office Suite\n, • Backup Technologies such as DATTO, Acronis\n, • Laptop/desktop and thin client support\n\n Personal Skills: \n\n • Highly Motivated\n, • Can do attitude\n, • Attention to detail\n, • Excellent communication skills\n, • Proven client service skills\n, • Ability to work under pressure\n, • Willingness to work flexibly as required\n, • Good telephone etiquette\n\n 1st Line Support Engineer Responsibilities: \n\n • Provide a professional and customer-focused service through the life cycle of each ticket; manage customer expectations by keeping customer informed of progress.\n, • Recording all IT Incidents, Requests and Problems, ensuring all relevant details are captured in line with Service Desk standards.\n, • Classify calls accurately with the information provided and prioritise in line with the Service Level Agreement (SLA).\n, • Investigate and diagnose Incidents by providing first line telephone support, gathering and analysing information to identify and resolve a range of technical Incidents such as hardware, software, application and network Incidents with the objective of restoring normal service as quickly as possible.\n, • Liaise with third party suppliers where necessary, logging tickets and act as a central point of contact.\n, • Monitoring and tracking Incidents, Requests or Problems, escalating where necessary to other resolver groups, or line Manager.\n, • Log and assign tickets and monitor workloads for the other Service Desk team members.\n\n Services advertised by Gold Group are those of an Agency and/or an Employment Business.We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.

This role is being handled by Via, a secure hiring platform used by employers to review candidates. \n After applying, you will be invited to create your profile on the Via platform. Your profile stays anonymous until you match. Interim IT Support Analyst\n London (Hybrid) | Initial 6-Month Contract | Professional Services Firm \n As our client continues to grow, so does their technology estate. \n We're working with a leading Professional Services firm that's expanding its IT function to support business growth, improve service delivery and contribute to a number of technology projects. They're looking for an Interim IT Support Analyst to join the team on an initial 6-month contract, with a strong likelihood of extension. \n This is an excellent opportunity for an early-career IT professional looking to broaden their technical experience within a collaborative and fast-paced environment. The Role\n Reporting to the IT Support Manager, you'll provide first and second-line technical support to colleagues across the business while assisting with a range of infrastructure and technology initiatives. \n No two days are the same—you'll be supporting users, troubleshooting technical issues, preparing new devices and helping deliver projects that improve the firm's technology environment. Key Responsibilities\n\n • Provide first and second-line technical support via phone, email and ticketing systems.\n, • Troubleshoot hardware, software and connectivity issues.\n, • Configure laptops, desktops and mobile devices for new starters.\n, • Manage user accounts, permissions and password resets.\n, • Support Microsoft 365 applications, including Outlook, Teams and SharePoint.\n, • Assist with onboarding and offboarding processes.\n, • Escalate complex technical issues where appropriate.\n, • Maintain accurate documentation and update the IT service management system.\n, • Support office technology, meeting room equipment and printers.\n, • Assist with technology rollouts, system upgrades and other IT projects.\nAbout You\n You'll enjoy solving problems, delivering excellent customer service and learning new technologies in a supportive environment. \n We're looking for someone with: \n\n • Previous experience in an IT Support, Service Desk or Helpdesk role.\n, • Good knowledge of Windows operating systems and Microsoft 365.\n, • Experience configuring laptops and supporting end users.\n, • Excellent communication and customer service skills.\n, • Strong troubleshooting and problem-solving abilities.\n, • A proactive attitude and willingness to learn.\n, • The ability to manage multiple support requests in a busy environment.\n\n Exposure to Microsoft Intune, Entra ID (Azure Active Directory), Active Directory or ITIL practices would be advantageous but isn't essential. What's on Offer?\n\n • Initial 6-month contract with strong potential for extension.\n, • Hybrid working based in London.\n, • Exposure to a broad range of technologies and infrastructure projects.\n, • Supportive team with opportunities to develop your technical skills.\n, • Modern office environment and collaborative culture.\n, • Competitive day rate of £180-£250 per day (Inside IR35).\n\n If you're looking to build your IT career within a professional, people-focused organisation while gaining exposure to a variety of technologies and projects, we'd love to hear from you. \n \n Register your details on Via to progress your application. Create one profile and be matched to this role and other relevant opportunities, including roles advertised exclusively on Via.