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Job Title: 2nd / 3rd Line Support Engineer Location: Near Richmond, London (On-site) Salary: £38,000-£45,000 per annum Overview We’re hiring a 2nd/3rd Line Support Engineer to join a growing MSP, combining hands-on technical support with team coordination responsibilities. This is a great opportunity for someone looking to step into a leadership role while staying close to the technology. Key Responsibilities • Provide 2nd/3rd line support across Microsoft, cloud, and network environments, • Support and maintain Microsoft 365, SharePoint, and endpoint management solutions, • Assist with cloud administration, updates, and system improvements, • Coordinate workloads across engineers and support day-to-day service delivery, • Build strong client relationships and deliver excellent customer service Skills & Experience • Experience in a 2nd line role within an MSP, • Strong knowledge of Microsoft 365, Windows environments, and basic networking, • Exposure to firewalls (FortiGate desirable) and MDM solutions, • O365 conditional access and SharePoint setup, • PowerBI knowledge advantageous, • Good communication and organisational skills

Job Title:2nd Line Support Team Coordinator Location:Near Richmond, London (On-site) Salary:£40,000 per annum Overview Were hiring a2nd Line Support Team Coordinatorto join a growing MSP, combining hands-on technical support with team coordination responsibilities. This is a great opportunity for someone looking to step into a leadership role while staying close to the technology. Key Responsibilities • Provide 2nd line support across Microsoft, cloud, and network environments, • Support and maintain Microsoft 365, SharePoint, and endpoint management solutions, • Assist with cloud administration, updates, and system improvements, • Coordinate workloads across engineers and support day-to-day service delivery, • Build strong client relationships and deliver excellent customer service Skills & Experience • Experience in a 2nd line role within an MSP, • Strong knowledge of Microsoft 365, Windows environments, and basic networking

Job Title:2nd Line Support Team Coordinator Location:Near Richmond, London (On-site) Salary:£40,000 per annum Overview Were hiring a2nd Line Support Team Coordinatorto join a growing MSP, combining hands-on technical support with team coordination responsibilities. This is a great opportunity for someone looking to step into a leadership role while staying close to the technology. Key Responsibilities • Provide 2nd line support across Microsoft, cloud, and network environments, • Support and maintain Microsoft 365, SharePoint, and endpoint management solutions, • Assist with cloud administration, updates, and system improvements, • Coordinate workloads across engineers and support day-to-day service delivery, • Build strong client relationships and deliver excellent customer service Skills & Experience • Experience in a 2nd line role within an MSP, • Strong knowledge of Microsoft 365, Windows environments, and basic networking, • E...

Richmond is looking for a Partner Success Manager to build relationships with MSP partners across EMEA.

Senior Cloud Engineer | London | 5 Days Onsite | £45–47K Overview: An exciting opportunity has risen with an established and technically driven IT services environment is seeking a Senior Cloud Engineer to play a key role in delivering and supporting client cloud infrastructure, with a strong focus on networking and security. This is an opportunity to join a collaborative and high-performing team where you will take ownership of complex environments, drive technical improvements, and act as a senior point of escalation. You will support and enhance cloud platforms while ensuring high standards across networking, security, and service delivery. This role is ideal for someone with strong cloud and network experience who enjoys ownership, solving complex issues, and working in a fast-paced MSP environment. Role & Responsibilities: Design, support, and optimise cloud infrastructure with a focus on performance, security, and scalability Act as a senior escalation point for complex networking, firewall, and connectivity issues Manage and maintain firewall configurations (FortiGate preferred) and network security controls Monitor and improve cloud and network environments, driving continuous service improvement Automate deployments, reporting, and administrative tasks (including SharePoint where applicable) Work closely with internal teams and external suppliers to deliver robust solutions Maintain accurate documentation across cloud, network, and security environments Support and mentor junior engineers while helping coordinate team activity Essential Skills & Experience: Strong experience in cloud infrastructure support (Azure or similar) Solid understanding of networking principles (routing, switching, VPNs, firewalls) Hands-on experience with firewalls (FortiGate preferred) Strong knowledge of Windows environments and infrastructure troubleshooting Experience with Microsoft 365, including Conditional Access and security best practices Ability to own and resolve complex technical issues independently Desirable: Experience within an MSP environment Exposure to MDM solutions Knowledge of Power BI Relevant certifications (Azure, networking, or security) Package: £45,000 – £47,000 base salary (depending on experience) 5 days onsite in Wimbledon 40-hour working week (hours 09:00–17:30) Occasional travel to client sites Flexible benefits package (including medical and childcare options) Strong opportunity for career progression and technical ownership

2nd Support Engineer | London | 5 Days Onsite | £40K Overview: An excellent opportunity has arisen with an established IT services environment is looking for a 2nd Line Support Engineer to join a close-knit team supporting a range of clients, systems and users. This is a hands-on support role where you’ll be working across cloud platforms, user environments, and infrastructure, while also helping to coordinate day-to-day team activity. You’ll play a key role in maintaining service quality and ensuring clients receive a reliable and responsive support experience. This role is ideal for someone from an MSP or IT support background who enjoys problem-solving, working with users, and taking ownership of issues through to resolution. Role & Responsibilities: Provide 2nd line support across cloud, infrastructure, and user environments Troubleshoot issues across Windows, Microsoft 365, and network systems Support and maintain cloud platforms, ensuring performance and security Act as an escalation point for firewall and connectivity issues Work closely with 1st line and senior engineers to resolve incidents Build strong relationships with clients and deliver high-quality support Assist with system updates, documentation, and general maintenance tasks Help coordinate workloads and support day-to-day team operations Essential Skills & Experience: Experience in a 2nd Line Support / IT Support role Strong knowledge of Windows environments and troubleshooting Experience with Microsoft 365 (including basic admin and support) Exposure to networking / firewalls (FortiGate beneficial) Experience working in an MSP or customer-facing environment Ability to manage and prioritise workload independently Desirable: Exposure to cloud platforms (e.g. Azure) Basic scripting or automation experience MDM or device management exposure Relevant certifications or ongoing learning Package: Circa £40,000 (depending on experience) 5 days onsite in Wimbledon 40-hour week (hours 09:00–17:30) On-call rota every 4–6 weeks Travel to client sites (roughly 1 in 10 days) Flexible benefits package Strong opportunity for progression

Sales Development Representative (SDR) – IT Managed Services (UK MSP). Our client, a leading IT Managed Service Provider (MSP), is looking for a driven and goal-oriented.

Hybrid / Remote Options Available.Looking for a role where your efforts directly drive business growth?.We're seeking a proactive and commercially minded Lead Generation Executive to join a growing technology business.This is an opportunity to become part of a collaborative sales and marketing team,

Role: Senior Projects Engineer - MSP Education ( Hybrid ).

Minimum 2 years’ experience providing IT support across multiple technologies (MSP experience is highly desirable).

Are you an IT Support Engineer from an MSP background looking to join a fast-growing, award-winning support company that works with luxury brands?. The ideal candidate has experience in MSP environment and an technical support background. IT Support (MSP / Luxury Brands).

North West London, (Hybrid – 3 days office / 2 days remote).Looking for a role where accuracy, ownership, and attention to detail really matter?.We're seeking an experienced Accounts Payable Officer to join a growing and fast-paced technology business.This is an excellent opportunity for someone w

Line IT Support (MSP/ Luxury Brands). Are you a 2nd Line IT Support Engineer from an MSP background looking to join a fast-growing, award-winning support company that works with luxury brands?. The ideal candidate has experience in MSP environment and an technical support background.

Credit Control & A/R Administrator.We are looking for a detail-oriented.Credit Control & A/R Administrator.Accounts Receivable and Credit Control functions.This role plays a key part in maintaining strong cash flow, accurate ledgers, and effective debt management.Proactively chase outstandin

Enterprise Account Director IT MSP Manchester | Hybrid Working (Mainly Remote with Anchor Days) To suit candidate Living in the Northwest, East Midlands or South or West Yorkshire.

If you understand the MSP market, and you know the value you bring, this is where you prove it.

A fantastic MSP based in the West End are currently looking for a Tier 1 Cyber Security SOC Support Analyst to join our expanding UK based Service Desk team. You must have a years experience working for an MSP and managing corporate clients. Preference given to candidates with MSP background

RPO | Embedded Talent | MSP | Workforce Solutions. You will own the end-to-end business development cycle for RPO, Embedded Talent, MSP and bespoke workforce solutions - from identifying the opportunity, through solution design, to signed commercial agreement. Minimum 3 years selling RPO, Embedded,

Sales Development Representative (SDR) IT Managed Services (UK MSP). Our client, a leading IT Managed Service Provider (MSP), is looking for a driven and goal-oriented.

Head of Projects | £60,000 | Stoke-on-Trent The Opportunity: Join a technology-driven engineering organisation delivering resilient, secure infrastructure that supports critical national services.This role is centred on project delivery, platform engineering, and infrastructure transformation, with

Managed Service Delivery Lead - Microsoft Digital Transformation Partner Remote + Birmingham 1-2 days per month Competitive Salary (Sponsorship is not provided for this opportunity) We are seeking an experienced Managed Service Delivery Lead to join a leading Microsoft Digital Transformation Partner

IT Technical Lead - MSP Location. Skills and Experience Were looking for a proven IT leader ideally from within the MSP arena who can combine technical credibility with strong people management and strategic thinking.

Ideally, you will have experience within IT, telecoms or MSP sales.

Technical Support Team Lead (MSP). Experience within an MSP, IT Services or Managed Services environment Previous team leadership, mentoring or people management experience Strong customer-facing and stakeholder management skills Experience handling escalations and service improvement initiatives Go

Guidant Global is hiring a Client Services Manager based in London.This hybrid role requires managing delivery and stakeholder relationships while supporting a new workforce solutions programme.The candidate will lead daily operations, manage supplier performance, and ensure the achievement of KPIs

The ideal candidate will possess proven new business experience in IT/MSP sales and a strong capability to self-generate leads.

Channel Awards IT Managed Services Provider of the Year.The opportunity is to join one of the UK’s premium IT Managed Service Provider’s, with 170+ staff and a £42m turn-over.They specialise in public and private cloud, managed IT support and managed IT services, cybersecurity, and SharePoint,

Pulse Recruit is seeking a commercially driven Client Director to join its sales team in Greater London.This role offers a significant base salary and uncapped commission and is ideal for an experienced professional in technology sales.The successful candidate will thrive in a 360 sales environment,

Job Search Place Limited is seeking an IT Operations Manager in Basingstoke and Deane to oversee service delivery and performance improvements across their customer base.This hands-on leadership role requires strong technical skills alongside effective people management.The ideal candidate will have

Intellect Group is hiring a Junior Infrastructure Engineer in Greater London.This hybrid role involves supporting a varied client base and delivering infrastructure services.Ideal for those with a 2nd line support background looking to engage in infrastructure and cloud projects.You will be responsi

The Senior MSP Account Manager is responsible for developing and closing business with new and existing VCSP’s & Resellers in the assigned territory. Experience: 5-10 years of field sales experience with Cloud/Hosting/Service Providers, including managing MSP partners, with a proven track record o

Validate MSP architectures, readiness, and operational quality. MSP, GSI and CSP space is mandatory. Director, Partner Technical Managers, Splunk (MSP, GSI & CSP).

The ideal candidate possesses deep technical expertise in both Primavera P6 and Microsoft Project (MSP), with a proven track record of navigating the unique logistical and environmental challenges of renewable energy construction. Expertly manage schedules using Primavera P6 (for enterprise-level re

Mimecast Services Ltd is seeking a Technical Training Specialist to deliver engaging training, workshops, and enablement sessions for MSP partners. This role requires 3-5 years of experience in technical sales engineering, ideally within MSP or cybersecurity environments.

In this role, you will build and manage sales pipelines, empower MSP teams, and develop lasting relationships with frontline sales teams. Mimecast is seeking an experienced MSP Territory Manager to join their team in Greater London.

The role, offering a salary of up to £45,000, involves developing embedded software using C and working with microcontrollers like TI MSP430 and STM32.

A technology management firm is seeking a Systems Engineer in London.The ideal candidate will have at least 2 years of IT experience, primarily in desktop support and systems engineering.Responsibilities include providing IT support, managing queries with a ticketing system, and adhering to organiza

DataFin Recruitment is seeking an Account Manager to join their growing team in London.The successful candidate will manage client relationships, conduct regular meetings, and negotiate contract changes while ensuring exceptional customer service.The role requires strong communication and organizati

A leading managed services provider in the West Midlands is seeking a Service Delivery Manager to oversee service operations.This senior leadership role emphasizes service excellence, team development, and client engagement.You'll lead service desk functions, drive continuous improvement initiatives

A leading technology infrastructure company in London is seeking a Team Leader Senior Network Engineer to manage and develop a strong networking team.This role involves troubleshooting complex issues and mentoring junior engineers in a dynamic environment.The ideal candidate will have over 5 years o