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Role: Business Development Manager - IT DistributionSalary: £40,000 basic + Double OTE (£80,000)Location: Birmingham We're looking for an ambitious and commercially driven Business Development Manager to join a fast-growing IT distributor and play a key role in driving new revenue, building partner relationships, and expanding our customer base. This is a high-impact role for someone who thrives on winning new business, opening doors, and turning opportunities into long-term trading relationships. What You'll Be Doing • Proactively identify, target, and win new reseller and MSP customers, • Build a strong pipeline of qualified opportunities and manage deals from first contact to close, • Develop relationships with key decision-makers across partner organisations, • Work closely with internal sales, vendor and marketing teams to maximise deal success, • Position a broad portfolio of IT, cloud, cybersecurity and infrastructure solutions, • Meet and exceed revenue and gross profit targets, • Maintain accurate forecasting and CRM records What We're Looking For • Proven experience in B2B new business sales, ideally within IT distribution, IT services or technology, • A hunter mindset with a strong track record of winning new accounts, • Confident communicator who can engage and influence at all levels, • Commercially astute with strong pipeline and forecasting discipline, • Self-motivated, resilient and driven to succeed, • Comfortable working in a fast-paced, target-driven environment What's On Offer • £40,000 basic salary, • Double OTE (£80,000) with an uncapped commission structure, • Hybrid working model, • Clear career progression within a growing business, • Supportive sales leadership and enablement, • Exposure to leading IT vendors and in-demand technologies If you're a high-energy new business sales professional ready to accelerate your earnings and career within IT distribution, we'd love to hear from you.

Role: Account Manager (MSP)Salary : £35,000 - Double OTE Location: Birmingham (Hybrid) We're a growing MSP looking for a driven Account Manager to join our team. You'll own a portfolio of existing clients while actively hunting for new business - selling the full range of our managed services, from infrastructure and cloud solutions to cyber security and support. What you'll be doing • Managing and growing a portfolio of existing MSP accounts, • Proactively hunting and winning new business, • Selling the full MSP stack - cloud, infrastructure, cyber security, and managed support, • Building long-term client relationships and identifying upsell opportunities, • Collaborating with technical teams to deliver tailored solutions What we're looking for • Proven B2B sales experience, ideally within an MSP or IT services environment, • Confidence selling technology solutions to SME and enterprise clients, • A hunter mentality with strong account management skills, • Excellent communication and stakeholder management skills, • Self-motivated, target-driven, and commercially minded Ready to take ownership of your earnings? We'd love to hear from you.Apply now!

Job title: Programme Manager – Corporate SystemsDepartment: Digital and TechnologyLocation: Hybrid working – Birmingham office at least 1 day per weekContract: Fixed-term contract for up to 2 years for a short-term project or piece of workHours: Full-time (37 hours per week)Salary: £62,000 per annumGrade: 14Job Req: ICT72The role:As a Programme Manager at the Gambling Commission, you will provide strategic leadership and direction across a defined set of interdependent projects and the associated business change activities.You will be responsible for the successful delivery of the required outcomes, including the establishment of appropriate governance and assurance, monitoring progress, managing risks and issues and ensuring business readiness for change.Our offer to you:- Civil Service Pension, with 28.97% employer contribution- 26 days’ holiday, rising to 29 days after two years’ service (pro rata)- Holiday purchase scheme (option to buy up to five extra days annual leave)- Flexible working & family-friendly policies, including compressed hours- Ergonomic, fully accessible office, very close to Birmingham New Street Station- Open, collaborative and people-focused cultureYour responsibilities:- Develop and clearance of the business case with project leads and SMEs.- Cascade vision and translate into delivery objectives for the team. Lead the programme to deliver the business case benefits and outcomes.- Maintain the overall integrity and coherence of the programme and governance framework to support the delivery of each of its projects.- Create and maintain project delivery frameworks for use by the Commission, ensuring that programmes and projects meet government functional standards and align to central project frameworks.- Make recommendations and secure resources from senior stakeholders and allocate assigned resources across complex and large-scale programmes and projects.- Support and manage your team and the wider Project Management community with learning and development to embed good project delivery and practice, providing coaching and mentoring to project professionals across the Commission.- Oversee risk, issue and dependency management. Ensure mitigations are in place and resolved through negotiated agreement.- Ensure realisation of benefits for stakeholders through planning and designing and that project outputs meet programme requirements.- Engage with assurance reviews and support action on recommendations. Organise assurance processes such as gateway reviews, as required.- Identify and manage stakeholder relationships and highlight need for senior level support. Manage internal and external relationships as appropriate- Work with project leads and business as usual to ensure dependencies are actively managed, act as an arbiter and enforcer and resolve issues between the various elements of the programme- Follow the Gambling Commission’s portfolio and project delivery frameworks and contribute towards its continuous improvement.What we’re looking for:Essential criteria:- Experience of managing complex programmes and projects within a dynamic and fast-paced programme environment.- Understanding of Contract Management, and the importance of working with Commercial in managing supplier relationships to deliver programmes and projects.- Project Management qualification (i.e. PRINCE2, APM, MSP, P3O) and in-depth understanding and application of PPM concepts and principles.- Ability to build consensus and influence across a large and often diverse and senior group of stakeholders and develop strategic relationships (internal and external).Desirable criteria:- Agile Project Management Qualification (i.e. SAFe Portfolio Management)- Managing Successful Programmes qualification- Contract Management accreditation- Experience of managing business change- Knowledge of Government Functional Standard for Project Delivery- Previous experience working in a Regulatory, investigative or Governmental organisation.Your application:We value diversity in our workplace and are committed to a culture where each individual is engaged and feels that their contribution is valued and respected. We welcome all applications from candidates who meet the minimum requirements for the role.To apply for this position, please see the Gambling Commission careers website.The Gambling Commission have an anonymised recruitment process, so you should not attach a CV to your application. Instead, application questions will ask you to evidence how your personal skills, qualities and experience match the essential criteria for the role.Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Please see our candidate guidance for more information on appropriate and inappropriate use.The closing date for this role is midnight on Sunday 28th June 2026.Interviews are expected to be held from Friday 17th July 2026.Please ensure you have the right to work in the UK before applying, as we are unable to provide visa sponsorship.About us:The Gambling Commission is the regulatory authority responsible for overseeing and regulating gambling activities in the United Kingdom. Our primary role is to ensure that gambling is conducted fairly, openly, and free from crime, while also protecting vulnerable individuals from harm.We regulate various forms of gambling, including casinos, bingo, sports betting, and lotteries, and issue licenses to operators. We are committed to ensuring a safe and responsible gambling environment, promoting transparency, and enforcing compliance with legal standards to maintain public trust in the industry.Please apply if you want to be part of an organisation that is a force for good!

Platform Architect | Hybrid | £70,000-£100,000 About the Role: We're partnering with a growing SaaS business to hire a senior Platform Architect to own the design, security, reliability, and operational management of their AWS platform and internal IT function. This is a hands-on leadership role in a lean organisation where you'll shape cloud architecture, modernise a legacy platform into a cloud-native environment, and provide senior oversight across platform engineering, security, SRE, CI/CD, and operational IT. Key Responsibilities: Own the AWS platform architecture and modernisation roadmap, including migration from a Java monolith to microservices on EKS. Define standards for containers, runtime environments, observability, tenancy, security, and infrastructure automation. Lead SRE practices including SLI/SLOs, incident management, DR/BCP planning, post-mortems, and operational resilience. Own platform security, secure SDLC, CI/CD pipelines, IaC, and software supply chain governance. Drive developer productivity through automation, self-service tooling, and platform standardisation. Provide senior oversight of IT operations including service desk governance, endpoint management, onboarding/offboarding, patching, ITAM, and MSP/vendor management. Act as a senior escalation point for critical incidents, outages, and operational issues. About You: Experience within a platform, infrastructure, or software engineering within SaaS environments. Strong AWS expertise including EKS, IAM, networking, KMS, RDS, and multi-account architecture. Hands-on Kubernetes, CI/CD, Terraform, and cloud security experience. Strong understanding of SRE, observability, incident response, and disaster recovery. Experience operating within regulated environments such as ISO 27001, SOC 2, or GxP. Comfortable balancing strategic leadership with hands-on operational delivery. AWS Solutions Architect - Professional certification required. CKA or CKS certification highly desirable. Platform Architect | Hybrid | £70,000-£100,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

IT Sales Account Manager £35,000 Basic Plus Uncapped Commission Birmingham- (OFFICE BASED) Our client offers world class leading IT solutions , who are looking to appoint an experienced and commercially astute IT Sales Account Manager. Candidate will have proven B2B technology sales professional who excels at managing complex client portfolios, driving sustainable growth, and delivering consultative, high-value IT solutions. Requirements • Experience within an IT reseller, MSP, distributor or vendor environment, • Previous experience in account management, internal sales or business development, • Have good technical knowledge., • Experience preparing quotes and managing orders end-to-end, • Experience using CRM systems Responsibilities • Acting as the strategic lead for a portfolio of key client accounts, ensuring retention and long-term growth, • Maintain CRM pipeline updates and account records, • Identify upsell and cross-sell opportunities, • Identifying and securing new, high-value business through your existing network and market knowledge, • Respond to customer queries regarding pricing, delivery timelines and product specifications, • Delivering a consultative sales approach, designing tailored IT solutions aligned to client challenges, • Managing and forecasting your sales pipeline accurately using Salesforce, • Collaborating closely with internal technical and marketing teams to ensure seamless, • Assist with bid documentation and commercial responses, • Support senior sales team in client meetings where required Previously worked as an IT Sales Representative, IT Sales Executive , IT Account IT Business Development Manager, IT Account Manager, Reseller Account Manager, Channel Sales Executive, Channel Sales Manager, Channel Sales Executive, Account Executive Inside Partner Account Manager, Sales Account Manager (Reseller), Technical Internal Sales Representative or in a similar role.

Job title: Senior Business Analyst x 2Location: Hybrid working – Birmingham office at least 1 day per weekContract: Fixed-term contract for 18 months for a short-term project or piece of workHours: Full-time (37 hours per week)Salary: c. £49,000 per annumGrade: 12Job Req: ICT71 and ICT75The role:As a Senior Business Analyst, you will be working on large transformation programmes, supporting the Gambling Commission’s (the Commission) Corporate Strategy and Business Plan. You’ll be working on a Corporate Systems Programme delivering transformation across Finance and HR.You will analyse current processes, design improved future state, support data migration, and contribute to procurement activity. You will ensure systems, data structures and processes are robust, secure, compliant and aligned with the Commission’s statutory duties. You will work with a range of stakeholders across the Commission and external suppliers to help shape new processes and systems.Our offer to you:- Civil Service Pension, with 28.97% employer contribution- 26 days’ holiday, rising to 29 days after two years’ service (pro rata)- Holiday purchase scheme (option to buy up to five extra days annual leave)- Flexible working & family friendly policies including compressed hours- Ergonomic, fully accessible office, very close to Birmingham New Street Station- Open, collaborative and people-focused cultureYour responsibilities:You will:- Identify and manage stakeholder relationships at all levels, both internally and externally, with the ability to lead and influence to support critical delivery decisions.- Co-ordinate and lead on the elicitation and evaluation of requirements against the present state (where we are) and the target state (where we want to be) and identify opportunities to develop successful business requirements as well as cultivate stakeholder relationships needed to make the transition. Be responsible for identifying areas of improvement, exploring feasible options, analysing the effects of change and defining success measures.- Document conceptual models to support strategic planning and decision making.- Proactively undertake research and analysis to understand how a business area works, considering the people, organisation, processes, information, data and technology.- Be accountable for defining and assuring analysis artefacts.- Effectively work with external suppliers and technical teams to ensure new systems meet user, business and technical needs, and are aligned with organisational goals.- Proactively identify and resolve issues, influence stakeholders and manage relationships effectively.- Advise on business scenarios and develop acceptance criteria to ensure requirements can be traced to system functionality.- Support data migration strategies for new systems, analysing data requirements to ensure they align with user, business and technical needs.- Translate analysis artefacts to support procurement processes.- Support project team resources and the wider analysis community with learning and development to embed good analysis practice, providing coaching and mentoring.What we’re looking for:Essential criteria:- Direct experience of working on Finance and/or HR system implementation projects in a dynamic and fast-paced environment.- Experienced in leading and engaging others (individuals and teams) to quickly deliver on requirements. Holding others to account for their responsibilities.- Excellent communication and presentational skills, with the ability to articulate complex information to a varied audience, building trust, managing expectations, influencing at all levels and leading autonomously.- A solution-orientated mindset with the ability to work at an accurate pace and cope with ambiguity.- Understand the need to collaborate and ‘join the dots’ as needed across multiple projects.Desirable criteria:- Knowledge of project and programme management methodologies (APM, MSP etc)- Previous experience working in a Regulatory or Governmental organisation.- Lean Six Sigma certification.Your application:We value diversity in our workplace and are committed to a culture where each individual is engaged and feels that their contribution is valued and respected. We welcome all applications from candidates who meet the minimum requirements for the role.To apply for this position, please see the Gambling Commission careers website.The Gambling Commission have an anonymised recruitment process, so you should not attach a CV to your application. Instead, application questions will ask you to evidence how your personal skills, qualities and experience match the essential criteria for the role.Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Please see our candidate guidance for more information on appropriate and inappropriate use.The closing date for this role is midnight on Sunday 14th June 2026.Interviews are expected to be held the week commencing Monday 29th June 2026.Please ensure you have the right to work in the UK before applying, as we are unable to provide visa sponsorship.About us:The Gambling Commission is the regulatory authority responsible for overseeing and regulating gambling activities in the United Kingdom. Our primary role is to ensure that gambling is conducted fairly, openly, and free from crime, while also protecting vulnerable individuals from harm.We regulate various forms of gambling, including casinos, bingo, sports betting, and lotteries, and issue licenses to operators. We are committed to ensuring a safe and responsible gambling environment, promoting transparency, and enforcing compliance with legal standards to maintain public trust in the industry.Please apply if you want to be part of an organisation that is a force for good!

Role: Internal Sales Executive Location: Birmingham Salary: £35,000 + Uncapped Commission + Career Progression Are you a driven sales professional looking to break into one of the fastest-growing sectors in tech? Do you want to be part of a high-performing team where internal sales is seen as a revenue engine-not a back-office support function? We're hiring for an ambitious Internal Sales Executive to join a rapidly expanding UK technology solutions provider delivering services across Cloud, Cyber Security, Infrastructure, Managed Services, and Modern Workplace. This is an exciting opportunity to work closely with senior sales leaders, strategic account managers, and leading technology vendors while building a genuine long-term career in IT sales. The Opportunity This is far more than processing quotes and chasing orders. You'll play a key commercial role in helping generate pipeline, progressing live opportunities, engaging customers, and helping close deals across private and public sector clients. You'll be at the centre of the action-working with cutting-edge technologies, recognised vendors, and enterprise-level customers. What You'll Be Doing Sales & Business Growth • Identify, qualify, and progress new business opportunities, • Follow up inbound leads and proactive outbound campaigns, • Drive upsell and cross-sell opportunities within existing accounts, • Support growth across Cloud, Cyber, Infrastructure & Managed Services Strategic Account Support • Work alongside senior Account Directors on key customer accounts, • Assist with quotes, proposals, pricing, and commercial discussions, • Keep customers engaged throughout the sales cycle Vendor & Partner Collaboration • Work with top-tier technology vendors and partner programmes, • Utilise funding, incentives, and sales enablement tools, • Attend vendor training and development sessions Sales Operations • Manage quotes, CRM updates, pipeline reporting, and deal registration, • Ensure pricing accuracy and strong commercial governance What We're Looking For • 1-3+ years experience in internal sales, SDR, sales support, or telesales, • Experience in IT, telecoms, MSP, reseller, or tech environments is highly desirable, • Confident communicator by phone, email, and face-to-face, • Organised, commercially aware, and target driven, • Able to manage multiple opportunities at once, • Motivated to learn technology and build a sales career Nice to Have Exposure to any of the below would be a bonus: • Microsoft 365 / Azure, • VMware / Nutanix, • Backup & Cyber Security, • Networking / Infrastructure / Managed Services Why Apply? • Join a growing, high-energy technology business, • Uncapped earning potential, • Clear route into Account Management / Senior Sales, • Full vendor training & certifications, • Work with enterprise customers and exciting technologies, • Be part of a genuine high-performance culture Ready to Accelerate Your Career? If you're hungry to succeed, commercially minded, and want to build a future in one of the UK's most exciting tech markets - we'd love to hear from you.

We are working with a fast-growing Managed Service Provider seeking a Technical Service Desk Team Leader to lead and develop their service desk function. This is a hands-on leadership role suited to someone with a strong technical background who has progressed through service desk or support roles and is now ready to step into or grow within management. The Role As Technical Service Desk Team Leader, you will be responsible for leading the day-to-day operations of the service desk, ensuring high-quality technical support delivery to customers and driving continuous improvement across processes, performance, and customer experience. You will remain close to the technical detail while also taking ownership of team leadership, escalation management, and service performance. Key responsibilities include: • Leading and developing the service desk team in a fast-paced MSP environment, • Ensuring efficient handling of incidents, requests, and escalations, • Acting as an escalation point for complex technical issues, • Monitoring SLA performance and driving service improvement, • Coaching and mentoring engineers and team leaders, • Supporting process improvement and service maturity initiatives, • Working closely with wider technical teams including infrastructure, cloud, and projects, • Contributing to reporting, KPI tracking, and operational reviews About You We are open to candidates who have grown through the service desk function and are ready for or already operating in a management role. You will likely have: • Strong technical understanding across IT infrastructure including Windows, networking, and Microsoft 365, • Experience managing or supporting SLAs and service performance metrics, • A hands-on leadership approach, • Strong communication and stakeholder management skills, • A passion for developing people and improving service delivery Desirable Experience • Previous MSP environment experience, • ITIL Foundation or similar service management framework knowledge, • Experience with PSA or RMM tools, • Exposure to cloud environments such as Azure, Microsoft 365, or AWS This is a fantastic opportunity to work within a growing service desk team for a well established MSP business.

We are seeking an experienced 3rd Line Support Engineer to join a growing Managed Services team. This is a senior technical role where you will act as the final escalation point for complex technical issues, delivering expert troubleshooting, root cause analysis, and long-term solutions across a diverse customer base. Working within a fast-paced MSP environment, you will support modern on-premises, virtualised, and cloud infrastructures while contributing to service improvements, mentoring junior engineers, and enhancing operational standards. Key responsibilities: • Act as the technical escalation point for 1st and 2nd Line Support Engineers, • Take ownership of complex incidents and problems through to resolution, • Provide advanced support via ticketing systems, telephone, email, and remote access tools, • Perform in-depth troubleshooting across infrastructure, cloud, and end-user computing environments, • Conduct root cause analysis and implement permanent solutions, • Manage and prioritise multiple technical issues while adhering to SLAs, • Monitor and respond to alerts generated by remote monitoring and management tools, • Maintain accurate technical documentation, knowledge base articles, and customer records, • Identify opportunities to reduce recurring incidents and improve service delivery, • Support continuous improvement initiatives across processes, tools, and technical standards, • Communicate effectively with customers, translating technical concepts into clear business language, • Mentor and support junior members of the technical team Essential: • Proven experience in a Senior Support Engineer or 3rd Line Support role, • Strong knowledge of Windows Desktop and Windows Server operating systems, • Microsoft 365 administration including Exchange Online, Intune, and Entra ID (Azure AD), • Active Directory, Group Policy, and core Microsoft infrastructure services, • Networking fundamentals including TCP/IP, DNS, DHCP, VLANs, and VPN technologies, • Experience with firewalls, switches, and network infrastructure devices, • Virtualisation technologies such as VMware, Hyper-V, or similar, • Microsoft Azure administration, including Azure Virtual Desktop (AVD/WVD), • Citrix environments and troubleshooting Desirable: • Experience with cybersecurity tools and security-focused troubleshooting, • Scripting, automation, or Infrastructure as Code exposure, • Previous mentoring or coaching experience Benefits: • Starting annual leave entitlement of 25 days, increasing with service up to 28 days, • Private medical insurance, • Discounted healthcare plans, • Virtual GP access, • Employee Assistance Programme, • Eye care scheme, • Health and wellbeing support programmes, • Dedicated wellbeing resources and support, • Ongoing training and professional development opportunities, • Career progression within a growing technology organisation Please feel free to apply if you meet the criteria.

IT Sales Consultant - 360 Recruitment Birmingham - Permanent Competitive Salary + Uncapped Commission Are you an experienced IT Sales Consultant looking to take your sales career in a more impactful direction? This opportunity is ideal for a commercially driven sales professional who wants to apply their expertise in a high-growth, people-focused environment. As an IT Sales Consultant, you'll help innovative tech companies scale by delivering strategic hiring solutions, all while unlocking exceptional earning potential through uncapped commission and clear career progression. If you thrive on building relationships, owning a market, and closing deals, this IT Sales Consultant role offers the platform to grow both financially and professionally. Key Responsibilities: • Build and develop strong client relationships, understanding hiring needs and winning new business as an IT Sales Consultant., • Own and develop your niche market, positioning yourself as a trusted expert in tech hiring solutions., • Consult with clients on hiring strategies, delivering tailored, solution-led approaches to business challenges., • Manage the full 360° recruitment life cycle, from initial brief through to successful placement and beyond., • Partner closely with delivery consultants to match clients with best-fit candidates., • Maintain and grow a strong sales pipeline through outbound business development, consistently meeting and exceeding targets. Key Requirements: • Up to 5 years' experience in a sales-focused role, ideally within IT sales, SaaS, MSP, VAR, or a wider tech sales environment., • Demonstrable new business experience - you will have worked cold desks, built pipeline from scratch, and conducted outbound business development. Hunter mentality is essential., • Strong track record or clear potential in B2B or consultative selling environments., • Highly driven, motivated, and resilient with a strong desire to succeed., • Commercially aware with curiosity and a proactive mindset., • Excellent communication and relationship-building skills., • A desire to build and grow a successful desk with autonomy and accountability. IT Sales Consultant - 360 Recruitment Birmingham - Permanent Competitive Salary + Uncapped Commission Apply today to speak with VIQU in confidence or contact Belle Hegarty via the VIQU Website.

Sales Development Representative (SDR) Birmingham (On-site) £35,000 base + £20,000 OTE (uncapped) 6-month structured training programme Flourish are working with a high-growth MSP and IT reseller in the Midlands that’s scaling quickly and investing heavily in its sales team. They’re hiring an SDR to join a high-performing commercial function, focused on building pipeline and creating opportunities with mid-market and enterprise clients. You don’t need prior sales experience — but you do need the right attitude: driven, resilient, and serious about building a career in sales. The Role As an SDR, you’ll be responsible for generating new business opportunities and supporting the wider sales team in progressing deals. What You’ll Be Doing Business Development & Pipeline • Prospecting and engaging new customers, • Qualifying inbound and outbound leads, • Booking meetings and identifying new opportunities, • Supporting campaigns across cloud, cybersecurity, infrastructure & managed services Sales Support • Partnering with senior sales professionals on active deals, • Assisting with proposals, pricing, and commercial discussions, • Keeping prospects engaged throughout the sales cycle What We’re Looking For • Ambition and a strong personal drive, • Confident communicator who can build rapport quickly, • Organised and able to manage multiple priorities, • Coachable, with a willingness to learn, • Resilient and motivated by targets What’s On Offer • £35,000 base salary + £20,000 OTE (uncapped), • Structured 6-month training programme, • Clear progression into Account Executive roles, • Exposure to enterprise-level clients and technology, • Collaborative, high-performance team environment Why Join? You’ll be joining a business that’s growing fast, rewards performance, and gives you the platform to develop into a strong, commercially-minded salesperson. Apply now if you’re ready to step into a structured, high-growth sales environment.

Service Delivery Manager Location: Digbeth, Birmingham (with potential relocation to the outskirts of Birmingham/surrounding areas in the near future). Frequent travel to customer sites, many in London. Salary: £30,000 - £35,000, dependent on experience Employment Type: Full Time, Permanent Probation: 6 Months This role will be primarily office-based throughout the probationary period. Following successful completion of probation, there may be the opportunity for a hybrid working arrangement. A full UK driving licence and access to your own vehicle is advantageous due to occasional offsite customer meetings and future office relocation plans. About the Role We are looking for a highly organised and customer-focused Service Delivery Manager to join our growing team. The successful candidate will be responsible for managing customer relationships, coordinating service delivery, supporting project implementations and acting as a key liaison between customers, suppliers and internal engineering teams. This role is ideal for someone with previous experience managing customer accounts within a fast-paced technology, telecommunications or managed services environment who enjoys building strong customer relationships and delivering exceptional customer experiences. Whilst the role is customer-facing, a strong technical understanding of telecommunications and networking is essential to effectively support customers and coordinate technical delivery. About the Business Bluemineral delivers telecommunications, connectivity, networking and managed technology services to construction and commercial clients across the UK and is experiencing significant growth, creating an opportunity for a Service Delivery Manager to join the team. Key Responsibilities Customer Account Management • Act as the primary point of contact for a portfolio of customer accounts, • Build and maintain strong customer relationships through regular communication and service reviews., • Manage customer escalations and ensure timely resolution of service issues., • Identify opportunities to improve customer satisfaction and service delivery., • Maintain accurate customer records and account documentation. Service Delivery & Customer Success • Ensure customer support requests are managed and progressed effectively alongside the Service Desk team, • Monitor service performance and coordinate activities required to meet customer expectations., • Work closely with internal engineering teams to ensure successful delivery of services., • Support service reviews and customer reporting activities., • Proactively identify and mitigate risks impacting customer services. Supplier Management • Liaise with telecommunications providers, technology partners and third-party suppliers., • Manage supplier escalations and service issues., • Coordinate supplier activities to support customer project delivery., • Monitor supplier performance and ensure agreed commitments are achieved. Commercial Support • Assist with quotations, renewals and contract administration., • Support account growth opportunities through effective customer engagement., • Identify upsell and cross-sell opportunities where appropriate., • Support customer contract reviews and service discussions. Skills & Experience Essential • Previous experience managing customer accounts within a fast-paced technology, telecommunications, MSP or service delivery environment., • Excellent communication and relationship management skills., • Strong organisational and prioritisation abilities., • Experience managing customer escalations and service issues., • Experience coordinating multiple activities simultaneously., • Commercial awareness and customer-focused mindset., • Strong stakeholder management skills. Technical Knowledge Applicants should possess a good understanding of: • Business Networking, • Telecommunications Services, • Mobile Provisioning and Mobile Reseller Environments, • Cloud Telephony Platforms (e.g. RingCentral, Gamma Horizon, 8x8), • Connectivity Services (FTTP, SoGEA, Broadband, Leased Lines), • WiFi Solutions, • Microsoft 365, • Connectivity Troubleshooting Concepts The successful candidate is not expected to perform engineering work but must be comfortable discussing technical solutions with customers, suppliers and engineers. Desirable • Experience within an MSP, ISP or Telecommunications provider., • Experience using and general upkeep of ITSM tools (Halo ITSM), • Knowledge of ITIL service management principles. ITIL Foundation certification preferred., • Project coordination or project management experience., • Experience working with Openreach, BT Wholesale, EE, O2, Vodafone or similar service providers. What Success Looks Like • Strong customer relationships and high levels of customer satisfaction., • Effective management of customer accounts and escalations., • Successful coordination of projects and service delivery activities., • Positive supplier engagement and issue resolution., • Commercial opportunities identified and supported., • Consistent delivery of a professional and customer-focused service experience. Benefits • Comprehensive workplace pension scheme., • 21 days annual leave + UK Bank Holidays., • Training budget., • Hybrid working on completion of probation period.

Account Director Permanent Location: Solihull (Two days per month on site) Salary: £65,000 - £75,000 plus up to double salary OTE + £5,000 Car Allowance The Company I am working with on of the country’s leading providers of Network Solutions to some Britain’s biggest and most well-known organisations. For over 20 years they have delivered outstanding networking, security and connectivity solutions which has given them a fantastic reputation. Their “customer first” approach combined with their commitment to innovation, nurturing talent and technical know how mean that they are continuing to grow and, as a result, they are now looking for an Account Director to join their team So, if you’re an experienced Account Director who has specialised in LAN/WAN solutions and you are looking for your next challenge then this may well be the perfect opportunity for you. The Role • Manage a portfolio of key accounts focusing on retention, growth, and long-term success., • Identify opportunities and shape custom-built offerings across LAN, WAN, WiFi, and Network Security., • Drive customer strategy, engagement, and delivery, all with measurable commercial outcomes., • Meet customers face-to-face - we believe in building partnerships, not just pipelines., • Lead account development, grow your pipeline, achieve KPI's and update our CRM to deliver accurate, insightful forecasting., • Build strong relationships at every level, from day-to-day operational leads to senior executives in the boardroom., • Partner with service teams to ensure execution is seamless and customer satisfaction stays high. Experience Required • 5+ years proven success in Managed LAN and WAN solution sales, • Expertise in the MSP/ISP space, • Vendor expertise in Cisco, Meraki, Extreme, Fortinet (or similar), • Strong knowledge of Network Security products e.g. Firewalls or NAC, • A track record of owning and closing complex strategic opportunities, including multi-year managed service contracts and formal bid processes, • Experience engaging and influencing at C - level with the ability to deliver polished, persuasive boardroom presentations, • A commercial mindset with a deep understanding of outcome-based selling and IT Managed services within data networking, • The ability to drive and pass BPSS clearance checks What you'll get • £65,000 - 75,000 salary + double OTE (uncapped!) + Car Allowance, • 33 days holiday (including bank holidays), • Private Medical Insurance, • Enhanced Pension, income protection & life assurance, • Hybrid working - 2 days per month in the Solihull office & flexible core hours, • Dog friendly office - yes really!

Interim Programme and Change Manager (Transformation) \n\nRate: £500 per day (inside IR35)\n\nContract Type: Initial 6-month contract\n\nLocation: Birmingham (hybrid working)\n\nAre you an experienced Programme or Change professional looking to make a meaningful impact at scale? Join Birmingham City Council at a pivotal time of transformation, where you will play a key role in shaping and delivering programmes that improve services and outcomes for our citizens.\n\nAbout the Role\n\nAs a Programme & Change Manager, you will lead and deliver complex transformation programmes that support the Council's strategic priorities. Working within the Transformation function, you will design, implement and embed sustainable change, ensuring measurable improvements in service delivery, efficiency and customer experience. You will operate at the heart of the organisation, working closely with senior leaders, stakeholders and partners to drive forward impactful change.\n\nKey Responsibilities\n\nLead the design and delivery of complex transformation programmes, ensuring alignment to strategic objectives\nDevelop and implement robust programme frameworks, governance, and reporting structures\nManage the full programme life cycle, including business case development, planning, implementation and benefits realisation\nApply structured methodologies (e.g. MSP, PRINCE2, Lean) to ensure effective delivery.\nDrive business design and process improvement, creating future-state operating models\nBuild strong relationships and influence stakeholders across the organisation and with external partners\nManage risks, issues, dependencies and budgets to ensure successful outcomes\nSupport and develop a high-performing Transformation function\nProvide clear reporting and insight to senior leadership, including Cabinet members and executivesEssential Skills & Experience\n\nExperience delivering large-scale, high-risk change or transformation programmes\nStrong understanding of programme and project methodologies (MSP, PRINCE2, Lean, or similar)\nDemonstrated ability to design and implement innovative solutions that improve services and drive efficiencies\nExcellent stakeholder management, with the ability to influence and negotiate at all levels\nStrong leadership capability, including managing teams and resources effectively\nExperience in financial management, governance and performance reporting\nAbility to manage competing priorities and deliver results under pressure\nExcellent communication skills, with the ability to tailor messages to different audiences\nRelevant professional qualifications (e.g. MSP, PRINCE2, Lean Six Sigma, Change Management) are desirable.\nUnderstanding of the challenges facing public sector transformationWhat you need to do now \nIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.\nIf this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.\n\nHays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

IT Sales Consultant - 360 Recruitment\n Birmingham – Permanent \n Competitive Salary + Uncapped Commission\n\nAre you an experienced IT Sales Consultant looking to take your sales career in a more impactful direction? This opportunity is ideal for a commercially driven sales professional who wants to apply their expertise in a high-growth, people-focused environment. As an IT Sales Consultant, you'll help innovative tech companies scale by delivering strategic hiring solutions, all while unlocking exceptional earning potential through uncapped commission and clear career progression. If you thrive on building relationships, owning a market, and closing deals, this IT Sales Consultant role offers the platform to grow both financially and professionally.\n\nKey Responsibilities:\n\nBuild and develop strong client relationships, understanding hiring needs and winning new business as an IT Sales Consultant.\nOwn and develop your niche market, positioning yourself as a trusted expert in tech hiring solutions.\nConsult with clients on hiring strategies, delivering tailored, solution-led approaches to business challenges.\nManage the full 360° recruitment lifecycle, from initial brief through to successful placement and beyond.\nPartner closely with delivery consultants to match clients with best-fit candidates.\nMaintain and grow a strong sales pipeline through outbound business development, consistently meeting and exceeding targets.\nKey Requirements:\n\nUp to 5 years' experience in a sales-focused role, ideally within IT sales, SaaS, MSP, VAR, or a wider tech sales environment.\nDemonstrable new business experience — you will have worked cold desks, built pipeline from scratch, and conducted outbound business development. Hunter mentality is essential.\nStrong track record or clear potential in B2B or consultative selling environments.\nHighly driven, motivated, and resilient with a strong desire to succeed.\nCommercially aware with curiosity and a proactive mindset.\nExcellent communication and relationship-building skills.\nA desire to build and grow a successful desk with autonomy and accountability.\nIT Sales Consultant - 360 Recruitment\n Birmingham – Permanent \n Competitive Salary + Uncapped Commission\n\nApply today to speak with VIQU in confidence or contact Belle Hegarty via the VIQU Website.\n Follow us on LinkedIn @VIQU IT Recruitment for more exciting opportunities

Kathryn Rose Consultancy is partnering with an established, award-winning IT and Energy recruitment business in Birmingham. Due to significant expansion in client base and market share, they are making key strategic hires to expand their service offering.\nWe are looking for ambitious recruitment professionals to join their exceptional team.\nWe are seeking talent across multiple sales and delivery functions.\n 360 Recruitment Consultants\n Account Manager\n Business Development Manager\n Customer Success Manager\n * Delivery Consultants\nA competitive base salary of £27,000 to £50,000 is on offer, depending on the role and your proven experience.\nWho Should Apply?\nWe highly value transferable skills. If you possess strong, demonstrable recruitment experience and a proven track record from any sector, you will be considered. We are looking for drive, hunger, and success - the rest can be taught by industry experts.\nWe also welcome applications from high-performing individuals with a background in direct industry sales, including energy sales, IT sales (Hardware/Software/MSP/VAR), SaaS, or professional B2B environments, who are looking to transition their commercial expertise into specialist recruitment.\nRewards Package & Exceptional Benefits\nBeyond a great base salary, our client offers an environment where success is not just celebrated—it’s highly rewarded:\n Benefit from a leading commission structure that truly reflects your hard work, alongside big incentives and exclusive travel opportunities.\n Join a rewarding culture focused on personal development, ensuring you are constantly growing and working alongside the best talent in the market.\nCommitment to work-life and wellness\nThe benefits package is designed to support your life both inside and outside the office:\n Early Friday finishes to start your weekend sooner\n Additional family care leave days\n An annual, all-expenses-paid international team summit\n Life life assurance policy and immediate Virtual GP access for quick medical support\n Regular social events and team gatherings, the Cycle-to-Work Scheme, and on-site electric vehicle (EV) charging\n Access to professional financial planning assistance\nThis is a fantastic opportunity to join a business at a pivotal moment of expansion.\nKathryn Rose Consultancy is acting as a recruitment business on our client’s behalf

Role: Business Development Manager - IT Distribution Salary: £40,000 basic + Double OTE (£80,000) Location: Birmingham We're looking for an ambitious and commercially driven Business Development Manager to join a fast-growing IT distributor and play a key role in driving new revenue, building partner relationships, and expanding our customer base. This is a high-impact role for someone who thrives on winning new business, opening doors, and turning opportunities into long-term trading relationships. What You'll Be Doing • Proactively identify, target, and win new reseller and MSP customers, • Build a strong pipeline of qualified opportunities and manage deals from first contact to close, • Develop relationships with key decision-makers across partner organisations, • Work closely with internal sales, vendor and marketing teams to maximise deal success, • Position a broad portfolio of IT, cloud, cybersecurity and infrastructure solutions, • Meet and exceed revenue and gross profit targets, • Maintain accurate forecasting and CRM records What We're Looking For • Proven experience in B2B new business sales, ideally within IT distribution, IT services or technology, • A hunter mindset with a strong track record of winning new accounts, • Confident comm...

Platform Architect | Hybrid | £70,000-£100,000 About the Role: We're partnering with a growing SaaS business to hire a senior Platform Architect to own the design, security, reliability, and operational management of their AWS platform and internal IT function. This is a hands-on leadership role in a lean organisation where you'll shape cloud architecture, modernise a legacy platform into a cloud-native environment, and provide senior oversight across platform engineering, security, SRE, CI/CD, and operational IT. Key Responsibilities: • Own the AWS platform architecture and modernisation roadmap, including migration from a Java monolith to microservices on EKS., • Define standards for containers, runtime environments, observability, tenancy, security, and infrastructure automation., • Lead SRE practices including SLI/SLOs, incident management, DR/BCP planning, post-mortems, and operational resilience., • Own platform security, secure SDLC, CI/CD pipelines, IaC, and software supply chain governance., • Drive developer productivity through automation, self-service tooling, and platform standardisation., • Provide senior oversight of IT operations including service desk governance, endpoint management, onboarding/offboarding, patching, ITAM, and MSP/vendor management., • Act as ...

Role: Account Manager (MSP) Salary : £35,000 - Double OTE Location: Birmingham (Hybrid) We're a growing MSP looking for a driven Account Manager to join our team. You'll own a portfolio of existing clients while actively hunting for new business - selling the full range of our managed services, from infrastructure and cloud solutions to cyber security and support. What you'll be doing • Managing and growing a portfolio of existing MSP accounts, • Proactively hunting and winning new business, • Selling the full MSP stack - cloud, infrastructure, cyber security, and managed support, • Building long-term client relationships and identifying upsell opportunities, • Collaborating with technical teams to deliver tailored solutions What we're looking for • Proven B2B sales experience, ideally within an MSP or IT services environment, • Confidence selling technology solutions to SME and enterprise clients, • A hunter mentality with strong account management skills, • Excellent communication and stakeholder management skills, • Self-motivated, target-driven, and commercially minded Ready to take ownership of your earnings? We'd love to hear from you. Apply now! AMRT1_UKTJ ...

Managed Service Delivery Lead - Microsoft Digital Transformation Partner.Remote + Birmingham 1-2 days per month.Sponsorship is not provided for this opportunity).We are seeking an experienced Managed Service Delivery Lead to join a leading Microsoft Digital Transformation Partner, responsible for ov

This opportunity suits someone ambitious who enjoys outbound prospecting, relationship building, and developing a long-term career in technology sales. Background in B2B sales, telemarketing, telesales, lead generation, or a similar SDR role. Are eager to learn and build a career in technology sales

A technology solutions provider in Birmingham seeks an experienced Account Manager to drive sales growth and manage client relationships.The role requires over 10 years of B2B sales experience and expertise in managing a full sales cycle within a Managed Service Provider context.Candidates must have

Set engineering standards. Shape how automation is delivered across managed services as an AI & Automation Architect! Were looking for an AI & Automation Architect to sit at the heart of technical delivery within Intercitys Managed Services environment. This is a senior, high-impact individual contributor role for someone who combines strong hands-on capability with clear architectural judgement and delivery discipline. Youll lead how automation and intelligent solutions are designed, built, and operated across the organisation. Working closely with engineering teams, service leaders, and the Business Systems Transformation Director , youll ensure solutions are scalable, secure, supportable, and deliver real operational impact. This is a role for someone who enjoys ownership, influence, and building things properly. About the role As our AI & Automation Architect, youll be the technical authority for automation and intelligent platform solutions across Intercity. Youll define standards, guide delivery teams, and stay close enough to the work to test and validate decisions through real solutions. The role blends architecture, engineering governance, and practical problem-solving. Youll shape SDLCs, challenge weak assumptions, unblock complex issues, and ensure low-code, no-code, and professional development all meet the same engineering bar. There is no direct people management. Your impact comes through credibility, clarity, and technical leadership. Key Responsibilitiesas an AI & Automation Architect: Act as the lead architect for automation and intelligent solutions across platforms such as Dynamics 365 CRM, Power Platform, HALO PSA, NinjaOne, and OpManager. Design end-to-end architectures that are secure, scalable, supportable, and aligned to MSP service models. Stay hands-on by building proofs of concept and reference solutions to validate architectural decisions. Define and govern software development lifecycle standards , including design, source control, CI/CD, testing, security, release, and operational handover. Carry out technical design reviews and code reviews to raise consistency and engineering quality. Act as an escalation point for complex automation and integration challenges, engaging directly with code where required. Identify operational inefficiencies and service gaps, resolving them through automation-first approaches. Lead shift-left initiatives that reduce manual effort, improve resilience, and enhance customer experience. Develop and support a citizen developer framework , enabling low-code delivery without compromising engineering discipline. Define and enforce clear policies for data handling, platform interoperability, and responsible use of intelligent tooling. Govern integration patterns using REST APIs, webhooks, and event-driven approaches. Provide constructive technical challenge to teams and stakeholders, calling out constraints that do not stand up to scrutiny. Technical experience Significant experience designing and delivering automation solutions in an MSP or complex service environment. Strong hands-on capability with Microsoft Power Platform , including Power Automate, Power Apps, and Dataverse. Automation and scripting experience using PowerShell and or Python. Experience working with C#, REST APIs, webhooks, and modern integration patterns. Proven ability to define and embed SDLC best practice across mixed professional and citizen development teams. Solid understanding of ITIL-aligned service delivery , applying Lean and Agile pragmatically. Experience working across multiple service towers while maintaining architectural consistency. Personal qualities Confident challenging assumptions and technical blockers constructively. Clear and practical when explaining complex concepts to non-technical audiences. Analytical, curious, and focused on outcomes. Collaborative, approachable, and thoughtful What success looks like Automation solutions are delivered faster, with higher quality and lower operational risk. Engineering standards and SDLC discipline are applied consistently across platforms. Manual effort and incident volumes reduce in measurable, visible ways. Intelligent tooling is embedded responsibly, securely, and in a way that supports service outcomes. What we offer 38 days holiday (including bank holidays) Annual pay reviews. Holiday buy scheme. All-company bonus. Death in service cover. Employee assistance programme. Company pension. Active social calendar. A strong focus on developing our people. About The Company Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services, with a big difference Intercity is a technology solutions partner that isnt all about tech. Its about a great bunch of people combining their passion, expertise, and dedication to deliver extraordinary results for businesses. Our vision is to be the best technology partner to work for and with we are really proud of our achievements so far: Customer Net Promoter Score of +92 Gold Award Investors in People Accreditation Employer of the Year 2025 - British Business Excellence Award Gold Eco Vadis rating - Among the Top 3% of Companies for Sustainability Performance We select candidates with the right skills, experience, and values to join us and selection is based on a fair and equal process. Were proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to pre-employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website. TPBN1_UKTJ

Senior 3rd Line Support Engineer Solihull (Hybrid - 3 days onsite) The Role We're looking for an experienced Senior 3rd Line Support Engineer to join a high-performing technical team based in Solihull. This is a true 3rd line position, where you'll act as the final escalation point for complex technical issues. You'll take ownership of incidents end-to-end, focusing on deep technical investigation, root cause analysis, and delivering long-term solutions-not just quick fixes. Working across modern on-prem, virtualised, and cloud environments, you'll support a wide variety of technologies while also contributing to continuous improvement and mentoring junior engineers. What You'll Be Doing Acting as the technical escalation point for 1st and 2nd Line teams Owning and resolving complex incidents and problems through to completion Performing in-depth troubleshooting across infrastructure, cloud, and EUC environments Conducting root cause analysis and implementing permanent fixes Supporting users via tickets, phone, email, and remote sessions Managing and prioritising workload in line with SLAs Monitoring and responding to alerts from RMM tools Maintaining clear and accurate documentation and knowledge articles Identifying trends and driving service improvements Supporting internal initiatives to improve tools, processes, and standards Communicating effectively, translating technical detail into clear, business-friendly language What We're Looking For You'll be a confident and technically strong support professional who thrives on solving complex problems and taking ownership. Essential Experience Proven background in a Senior / 3rd Line Support role (ideally within an MSP) Windows desktop and server environments Microsoft 365 (Exchange Online, Intune, Entra ID / Azure AD) Active Directory, Group Policy, and core infrastructure services Networking fundamentals (TCP/IP, DNS, DHCP, VLANs, VPNs) Firewalls, switches, and general networking devices Virtualisation (VMware, Hyper-V, or similar) Microsoft Azure, including Azure Virtual Desktop (AVD/WVD) Citrix environments Desirable Exposure to security tools or security-focused troubleshooting Scripting, automation, or Infrastructure as Code experience Experience mentoring or supporting junior engineers What's in It for You Hybrid working - 3 days per week in Solihull 25 days annual leave, increasing to 28 with service A strong healthcare and wellbeing package, including private medical cover, discounted health plans, and virtual GP access A comprehensive benefits package designed to support your health, wellbeing, and work-life balance Employee assistance programme and wellbeing support Real opportunities for career progression and technical development A collaborative environment where you can make a genuine impact Why Apply? This is a great opportunity for a seasoned 3rd Line Engineer who wants to: Work on complex, meaningful technical challenges Move beyond ticket resolution into true problem ownership Influence service delivery and continuous improvement Be part of a forward-thinking, supportive technical team ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy

Project Manager - Higher Education £50,000 6 Month FTC East Midlands (Hybrid working) We are partnering with a large, progressive organisation to recruit a Project Manager into a growing Digital & Technology function. This is a fantastic opportunity to lead and deliver a range of digital, infrastructure, and business change projects within a complex environment. You'll take ownership of projects from initiation through to delivery, ensuring they are completed on time, within budget, and aligned to wider organisational priorities Key Responsibilities Manage the end-to-end delivery of projects, from business case through to implementation and closure Develop and maintain project plans, milestones, RAID logs, and KPIs to track progress and risks Apply and champion Agile and best practice project management methodologies Monitor performance against timelines, budgets, and objectives, ensuring transparency and control Build strong relationships and manage engagement with stakeholders across the organisation Provide clear and concise reporting to governance forums, project boards, and senior stakeholders Oversee project risks, dependencies, and issues, ensuring appropriate mitigation strategies are in place Support procurement activities and ensure compliance with organisational policies and standardsKey Skills and Experience We're looking for an experienced Project Manager who thrives in a fast-paced delivery environment and is confident managing multiple projects and stakeholders. Essential: Proven experience delivering end-to-end digital, IT, or transformation projects Strong knowledge of project management methodologies (Agile, Waterfall, or hybrid approaches) Experience managing budgets, resources, risks, and project governance Excellent stakeholder management and communication skills, including working with senior leaders Ability to lead and coordinate project teams to deliver high-quality Strong analytical and problem-solving skills, with the ability to make data-driven decisionsDesirable: Project management certification (e.g., PRINCE2, Agile, MSP) Experience within higher education or large, complex organisationsIf you're a delivery-focused Project Manager looking for your next challenge within a dynamic and evolving organisation, please apply using the link provided

Account Director Permanent Location: Solihull (Two days per month on site) Salary: £65,000 - £75,000 plus up to double salary OTE + £5,000 Car Allowance The Company I am working with on of the country's leading providers of Network Solutions to some Britain's biggest and most well-known organisations. For over 20 years they have delivered outstanding networking, security and connectivity solutions which has given them a fantastic reputation. Their "customer first" approach combined with their commitment to innovation, nurturing talent and technical know how mean that they are continuing to grow and, as a result, they are now looking for an Account Director to join their team So, if you're an experienced Account Director who has specialised in LAN/WAN solutions and you are looking for your next challenge then this may well be the perfect opportunity for you. The Role Manage a portfolio of key accounts focusing on retention, growth, and long-term success. Identify opportunities and shape custom-built offerings across LAN, WAN, WiFi, and Network Security. Drive customer strategy, engagement, and delivery, all with measurable commercial outcomes. Meet customers face-to-face - we believe in building partnerships, not just pipelines. Lead account development, grow your pipeline, achieve KPI's and update our CRM to deliver accurate, insightful forecasting. Build strong relationships at every level, from day-to-day operational leads to senior executives in the boardroom. Partner with service teams to ensure execution is seamless and customer satisfaction stays high. Experience Required 5+ years proven success in Managed LAN and WAN solution sales Expertise in the MSP/ISP space Vendor expertise in Cisco, Meraki, Extreme, Fortinet (or similar) Strong knowledge of Network Security products e.g. Firewalls or NAC A track record of owning and closing complex strategic opportunities, including multi-year managed service contracts and formal bid processes Experience engaging and influencing at C - level with the ability to deliver polished, persuasive boardroom presentations A commercial mindset with a deep understanding of outcome-based selling and IT Managed services within data networking The ability to drive and pass BPSS clearance checks What you'll get £65,000 - 75,000 salary + double OTE (uncapped!) + Car Allowance 33 days holiday (including bank holidays) Private Medical Insurance Enhanced Pension, income protection & life assurance Hybrid working - 2 days per month in the Solihull office & flexible core hours Dog friendly office - yes really! ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy

Drive revenue. Shape customer success. Be our next Microsoft Sales Specialist! Were looking for a highly motivated and results-driven Microsoft Sales Specialist to join our dynamic sales team. In this role, youll help shape the success of our Microsoft-led solutions by driving sales growth, building trusted customer relationships, and contributing to the ongoing development of Intercitys managed services portfolio. This is a fantastic opportunity to join a fast-paced, forward-thinking organisation where your commercial impact will be recognised and rewarded. About The Role As a Microsoft Sales Specialist, you will: Identify and qualify new opportunities , engaging with SME and Enterprise clients to position Microsoft products and services that deliver value. Own the sales cycle , from prospecting to close, preparing high-quality proposals, and supporting deal closure in line with Intercity processes. Maintain accurate pipeline forecasting and sales reporting , updating the Sales Manager regularly on progress and outlook. Build strong, trusted relationships with customers, from IT decision-makers to C-suite stakeholders, acting as a consultative advisor on Microsoft strategies. Support the wider sales function , bringing specialist product and service knowledge to help close joint opportunities. Collaborate with Product Management , helping shape services and propositions based on customer and market insight What Youll Bring Were looking for someone who: Has experience in a B2B sales environment , ideally with exposure to Microsoft technologies. Understands the Microsoft portfolio (Modern Workplace, Azure, Security, AI & Copilot, Power Platform) and how these solutions align to business outcomes. Has a demonstrable track record of achieving or exceeding sales targets . Has a consultative sales approach , able to present complex solutions clearly to senior stakeholders. Is confident at engaging technical and non-technical audiences, building rapport quickly. Thrives in a results-driven environment and enjoys working collaboratively across teams. Person Specification: Education & Qualifications A good standard of education; degree or relevant certifications desirable (e.g., Microsoft 365, Azure, AI Fundamentals). Prior Microsoft technical experience would be advantageous. Experience & Knowledge Minimum of 2 years B2B sales experience . Familiarity with Microsoft cloud transformation technologies and licensing. Awareness of competitive offerings to Microsoft. Experience working in or selling into Managed Services / MSP environments. Skills & Competencies Excellent verbal and written communication. Strong attention to detail and organisational skills. Consultative mindset with a customer-centric approach. Minimum Certifications (basic sales foundation): Microsoft Certified: Azure Fundamentals (AZ-900) Microsoft 365 Certified: Fundamentals (MS-900) Microsoft Certified: Azure AI Fundamentals (AI-900) Preferred Certifications (specialised sales foundation) Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) Azure Data Fundamentals (DP-900) Desired Certifications (advanced technical) Microsoft Certified: Identity and Access Administrator Associate (SC-300) Microsoft Certified: Security Operations Analyst Associate (SC-200) Microsoft Certified: Information Protection Administrator Associate (SC-400) Microsoft 365 Certified: Modern Desktop Administrator Associate (MD-102) Microsoft 365 Certified: Enterprise Administrator Expert (MS-102) Microsoft Certified: Azure Administrator Associate (AZ-104) What We Offer: 33 days holiday (inclusive of bank holidays), with entitlement increasing by one day for each full calendar year employed, up to a maximum of five days. Annual pay reviews. Holiday buy scheme. All-company bonus scheme. Death in service cover. Employee assistance programme. Company pension. Active social calendar. A strong focus on developing our people. About The Company Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services, with a big difference Intercity is a technology solutions partner that isnt all about tech. Its about a great bunch of people combining their passion, expertise, and dedication to deliver extraordinary results for businesses. Our vision is to be the best technology partner to work for and with we are really proud of our achievements so far: Customer Net Promoter Score of +92 Gold Award Investors in People Accreditation Employer of the Year 2025 - British Business Excellence Award Gold Eco Vadis rating - Among the Top 3% of Companies for Sustainability Performance We select candidates with the right skills, experience, and values to join us and selection is based on a fair and equal process. Were proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to pre-employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website. TPBN1_UKTJ

Sales Development Representative (SDR) – IT Managed Services (UK MSP). Our client, a leading IT Managed Service Provider (MSP), is looking for a driven and goal-oriented.

Role: Senior Projects Engineer - MSP Education ( Hybrid ).

Line IT Support (MSP/ Luxury Brands). Are you a 2nd Line IT Support Engineer from an MSP background looking to join a fast-growing, award-winning support company that works with luxury brands?. The ideal candidate has experience in MSP environment and an technical support background.

IT Support (MSP / Luxury Brands). Are you an IT Support Engineer from an MSP background looking to join a fast-growing, award-winning support company that works with luxury brands?. The ideal candidate has experience in MSP environment and an technical support background.

Managed Service Delivery Lead - Microsoft Digital Transformation Partner.Remote + Birmingham 1-2 days per month.Sponsorship is not provided for this opportunity).We are seeking an experienced Managed Service Delivery Lead to join a leading Microsoft Digital Transformation Partner, responsible for ov

Enterprise Account Director IT MSP Manchester | Hybrid Working (Mainly Remote with Anchor Days) To suit candidate Living in the Northwest, East Midlands or South or West Yorkshire.

Partnerships Manager - Solutions (MSP, RPO, Embedded). RPO | Embedded Talent | MSP | Workforce Solutions. You will own the end-to-end business development cycle for RPO, Embedded Talent, MSP and bespoke workforce solutions - from identifying the opportunity, through solution design, to signed commer

Dr Logic Ltd is seeking an IT Technical Lead to bridge service delivery and technical strategy within the MSP operations team.

The ideal candidate has proven experience in service management, particularly within MSP environments and a familiarity with ITIL frameworks.

Director, Partner Technical Managers (MSP, GSI & CSP). MSP Partner Technical Managers and the EMEA GSI Partner Technical Managers, ensuring unified strategy, consistent execution, and scalable value creation across the partner ecosystem. Validate MSP architectures, readiness, and operational quality

A growing technology company in Greater London is looking for a Business Development Manager for IT Managed Services.This full-time, permanent role involves managing existing accounts and self-generating new business.You will engage with customers end-to-end, identifying upsell opportunities while e

A leading managed services provider in the West Midlands is seeking a Service Delivery Manager to oversee service operations.This senior leadership role emphasizes service excellence, team development, and client engagement.You'll lead service desk functions, drive continuous improvement initiatives

Autus HR Ltd is searching for a customer-focused Account Manager based in the United Kingdom, responsible for managing a portfolio of existing accounts and providing digital transformation consultancy services.The role requires a minimum of 2 years in a consultative sales position, with a strong emp

Ideal candidates will possess significant MSP client management experience, excellent customer relations capabilities, and expertise in negotiating large contracts.