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Role Overview - First Line Engineer Location - Hemel Hempstead Fully Onsite Salary - £35,000 Our client are looking for a proactive and hands-on First Line Engineer to take ownership of device provisioning and user lifecycle processes in a fast-paced, fully onsite environment. This role supports a client base made up largely of contract staff, requiring efficient onboarding and offboarding of users alongside consistent hardware deployment. You'll be responsible for building and configuring around 15 devices per week, ensuring all machines are set up to a high standard and delivered on time. This includes working with tools like Autopilot, introducing automation, and redesigning workflows to increase efficiency and scalability. They're looking for someone with MSP experience who can "grab the horns" and take full ownership - from initial build through to delivery - while identifying opportunities to enhance the overall build and deployment function. Key Responsibilities • End-to-end device builds and configuration (approx. 15 per week), • Onboarding and offboarding users, including account and hardware setup, • Managing hardware inventory and device readiness, • Supporting a contract-heavy user base with quick turnaround times, • Using and improving Autopilot and deployment tools, • Introducing automation and improving build processes

IT Support Engineer St Albans £35,000 - £45,000 Our client who is a growing MSP require an experienced IT Support Engineer. No two days will be the same, as you will work across varied technical infrastructures. You will have the opportunity to develop your skills and play a pivotal part of a customer focused support team. Our client will offer you a supportive working environment. You will be responsible for resolving 1st – 3rd line tickets end to end. Responsibilities: • Troubleshooting, installing, maintaining and supporting a wide range of IT systems, • Resolving 1st – 3rd line tickets, • Visit client sites and working remotely via phone, email and remote access, • Working on projects, improvements and migrations, • Support windows server, RDS, AD, Hyper-V and Azure environments, • Fully document tickets and update cases, • Manage devices via RMM and Intune Skills: • Proven experience of working in a similar role for an MSP, • Outstanding customer service skills, • Strong problem-solving skills, • Driving license and own car (required for client visits), • Good knowledge of networking fundamentals, • Strong Microsoft 365 admin experience, • Windows Server, AD, Intune, Security, • Hyper V and RDS knowledge, • Excellent communication skills, • Ideally have azure depth, ConnectWise and Powershell experience If you are an experienced IT Support Engineer and looking for a new challenge, in a role which will offer you variety, real responsibility, direct access to decision-makers, and you have a true passion for technology, we’d love to hear from you. This role is office based 5 days a week. Due to number of applications, we will only be able to respond to candidates with the matching skills and experience.

Project Delivery Manager Pertemps Network Group Meriden, West Midlands | Office based | Full-time We need a Project Delivery Manager who leads from the front. Someone who personally delivers the complex projects, leads a team of PMs, BAs, and Trainers, and builds the governance and structure that a maturing delivery function needs. Reporting directly to the Group IT Director. The role You personally lead and deliver the larger projects across software builds, SaaS implementations, business change, and data migrations. You lead a team of 4-7 including Project Managers, Business Analysts, and IT Trainers. You own the project finances, demand prioritisation, and introduction to service into BAU. Microsoft stack, Azure DevOps for delivery management. This is a fast-paced environment going through technology and business transformation. Priorities shift. Scope changes. Projects pivot. You need to be comfortable with that and able to replan without losing momentum or control. What you must bring • Proven personal delivery of complex technology projects across at least two of: software development, SaaS implementation, business change, and data migration., • Experience leading, coaching, and developing a team of Project Managers and Business Analysts. Not just allocating work. Actively improving their capability through practical guidance, ticket reviews, and structured development., • Strong financial management. You have owned project budgets, tracked spend against forecast, reported financial position to senior leadership, and improved estimation accuracy across a team., • Practical, working experience of Azure DevOps for project planning, backlog management, sprint tracking, and delivery reporting. Not just awareness., • Experience of both waterfall and agile delivery methodologies with the judgement to select the right approach for each project rather than applying the same method to everything., • The ability to pivot. When scope changes, priorities shift, or a project needs replanning mid-flight, you adapt quickly, communicate clearly, and keep delivering. Rigid adherence to a plan that no longer reflects reality is not governance. It is a problem., • Experience managing third-party vendor delivery alongside internal work. Holding external teams to the same scope, quality, and timeline standards as your own. Not allowing vendors to dictate pace., • Experience contributing to business cases before project approval. Providing realistic estimates of effort, cost, and risk. Challenging proposals that are under-scoped or unrealistic before they get committed to., • Experience managing portfolio demand and capacity. When the business asks for more than the team can deliver, you present the trade-offs and options to senior leadership rather than absorbing unrealistic commitments., • Experience introducing or improving project governance in an environment where maturity is still developing. Bringing structure proportionately, not implementing a framework that creates overhead without value., • Experience integrating change management, training, and user adoption into the delivery lifecycle. A project is not done when the code is deployed. It is done when the support function has accepted the handover and users are using it., • Strong coaching ability. You invest in making your PMs, BAs, and Trainers better at their jobs through direct, practical feedback rather than just process enforcement. Also valuable • Experience in the recruitment or staffing sector., • PRINCE2 Practitioner, MSP, or an agile certification (PSM, CSM, SAFe)., • Experience with Dynamics 365 or CRM implementation projects., • Experience of structured introduction to service or service transition processes., • Experience conducting post-implementation reviews to assess whether delivered projects achieved their intended business value. Apply directly or reach out for a confidential conversation. Please note: this role is based full-time in our Meriden office, five days a week. We are unable to consider applications for hybrid or remote working arrangements.

SOC Operations Manager Location: Hemel Hempstead (On-site) Security Clearance: Willing and able to go through the DV process Are you a proven SOC people leader with experience running operations in an MSSP, MSP, or multi-SOC environment? This is a standout opportunity to take ownership of a

Candidates should have a strong background in IT support, solid problem-solving skills, and a valid driving license with own vehicle for client visits. A growing managed service provider in St Albans is seeking an experienced IT Support Engineer to join their customer-focused support team. This is a

Our client has built a strong reputation for combining technical expertise with commercial impact, helping clients improve visibility, engagement, and ROI in highly competitive markets.Their approach is quality-led, focusing on insight, innovation, and measurable results rather than volume.This is a

Our client is known for their data-driven approach, technical expertise, and focus on delivering measurable ROI — combining paid media, analytics, and emerging AI strategies to stay ahead of the curve.This is an exciting opportunity for a Paid Media Manager to join a growing, high-performing team.

Field Engineer MSP - Burnley basedWe are a growing MSP looking for a dynamic Field Engineer to join our Burnley-based team.

The ideal candidate should have strong MSP experience, Azure infrastructure knowledge, and solid PowerShell skills.

Candidates should have experience within an MSP or IT services environment and a strong background in Continuous Improvement methodologies.

Candidates should have over 3 years of MSP experience and strong M365 administration skills.

A leading finance organization is seeking a Senior Manager to oversee the transition of clients onto their Finance Managed Services platform.The role involves managing complex multi-stakeholder projects, ensuring smooth service delivery, and driving change management initiatives.The ideal candidate

A leading Managed Service Provider in the UK seeks an experienced Account Manager to manage and expand relationships with existing clients.This fully remote position offers a base salary of £45–50k, with uncapped OTE.Ideal candidates will have over 3 years in Account Management, a background in I

The ideal candidate will have 2–3 years of MSP experience and strong knowledge in IT infrastructure.

A forward-thinking managed services provider in the UK seeks a Service Architect to enhance sales processes and ensure integrity in service solutions.This role requires experience in pre-sales within a managed services setting, a solid understanding of ITIL processes, and the ability to effectively

A growing technology company in Greater London is seeking a New Business MSP Account Manager to manage and support relationships with MSP channel partners. This role includes business development through established vendors and engaging new MSP accounts.

A technology service provider in London is seeking a Level 1SD Agent to join their team.This role involves providing 1st Line support both remotely and onsite to clients, handling a variety of technical issues in a fast-paced environment.The ideal candidate should possess solid Windows Server knowle

A leading cybersecurity solutions provider in Greater London is seeking a detail-oriented Senior Legal Counsel.This role involves drafting and negotiating SaaS contracts, providing legal support to sales teams, and ensuring contracts align with compliance strategies.The ideal candidate will have 3��

A well-established managed service provider is looking for an experienced IT Support Engineer to join their team in London.This role offers a hybrid work structure, allowing for a blend of onsite client support and remote assistance.The ideal candidate will have over 3 years of experience in a multi

Strong experience in account management within an MSP environment and exceptional communication skills are essential.

Proven experience in a 2nd line IT support role within an MSP environment. Gain strong exposure to MSP operations and best practices. I’m working with a growing and well-established Managed Service Provider (MSP) in London that is looking to add an experienced and adaptable.

A leading IT service provider based in Pocklington is seeking a Security Engineer to manage their IT security posture.The candidate will monitor systems and ensure compliance with standards like ISO27001 and Cyber Essentials Plus.This hands-on role requires experience in a technical position within

A progressive IT Managed Service Provider in York seeks a 1st/2nd Line IT Support Engineer to join their team.The role includes providing technical support, problem-solving, and ensuring customer satisfaction.Ideal candidates should have at least 2 years of experience in technical support, a strong

A growing MSP business in the United Kingdom is seeking a Sales Leader to drive sales growth and shape the future of the company.

A managed services organization in Bolton is seeking a Senior NOC Engineer to step into a leadership position.The role involves overseeing a team, managing daily operations, and ensuring high service standards.Candidates should have experience in network operations and possess strong communication s

A growing Managed Service Provider in the London area is seeking an experienced IT and Cybersecurity Sales Account Director to manage a portfolio of medium and large enterprise clients.This role involves building long-term partnerships, driving technology-led growth, and ensuring customer satisfacti

Facilitate communication between different departments and external partners involved in MSP operations. Previous experience in programme management or similar, preferably within an MSP environment. Strong understanding of MSP models and operations and applicable UK legislation.

A leading managed services provider in the UK is looking for a Senior Account Manager to manage key client relationships and drive new business growth.This position demands strong experience in strategic account management, particularly in the cybersecurity sector.In addition, excellent communicatio

A leading IT solutions provider is looking for a Cyber Security Lead to drive security delivery for client environments.This hands-on leadership role involves designing security solutions, leading incident response, and advising clients on best practices.Candidates should have a strong background wi

The ideal candidate will have experience in an MSP environment and hold or be working towards Microsoft qualifications.

A leading IT services company in the UK is seeking an experienced support professional to manage Microsoft environments and troubleshoot complex network issues.With a competitive salary range of £35,000 - £43,000 per annum, this role involves handling various support queries and maintaining backup

A leading construction engineering firm is seeking a Senior Infrastructure Engineer in Central London with a salary of up to £80k.The successful candidate will oversee core infrastructure, support LAN/WiFi configurations, and manage firewall operations.Key skills include Azure infrastructure manage

A leading global partner in technology is seeking a Senior Internal Account Manager to drive customer engagement and build strong relationships.This role requires a minimum of 3 years of sales experience and is focused on strategic planning and collaboration.Offering a hybrid working model with comp

This role involves coordinating MSP programmes, implementing best practices, and collaborating with stakeholders.

A leading cloud solution provider in the UK is looking for a Sales Manager to drive the growth of their Managed Service Provider ecosystem.This role involves developing business plans, managing sales processes, and maintaining strong relationships with partners.Candidates should have over 8 years of

We are partnered with a well-established UK technology provider with roots stretching back over two decades.They specialise in delivering managed IT, security, connectivity and unified communications solutions that help organisations stay productive, secure and future-ready.From cloud and cyber secu

Experience working within an MSP or structured IT services environment. This is an excellent opportunity for someone with 1 3 years experience working in an MSP or structured IT service desk environment, who is comfortable working within SLA-driven support environments and managing ticket queues.

A leading accredited MSP in Central London is looking for a Senior IT Engineer (3rd Line). You should have 3+ years of experience in an MSP environment, strong troubleshooting skills, and the ability to communicate effectively with stakeholders.

A rental software company in the United Kingdom is seeking a Hybrid Support Specialist - Tier 1 to provide application/business support.The ideal candidate will have experience in 1st Line Support and possess skills in SQL Server, networking, and excellent communication.Responsibilities include mana

Join this successful IT MSP in the education sector, delivering critical IT services to over 5,000 schools across the UK. This is your chance to become the Operations Director of one of the fastest‑growing IT MSPs in the country. Previous experience in an IT MSP is essential, ideally within the ed

The ideal candidate has over 5 years of relevant experience and a deep understanding of MSP processes.

Line IT Support Engineer – MSP – 48K. Senior IT Support Engineer – MSP – £48K East Midlands – office based role. Are you an experienced IT Support professional seeking a challenging role with growth potential? We’re looking for a Senior IT Support Engineer to join this thriving MSP.

A leading aerospace and defense firm in the UK is seeking a Project Scheduling Team Lead.In this role, you will be responsible for leading the development of complex project schedules and coordinating a diverse team of schedulers.Ideal candidates will have robust knowledge of Project Management prac

A global Life Sciences recruitment firm in London is seeking a Delivery Recruitment Consultant focused on sourcing mid-to-senior level professionals for key clients.This role emphasizes candidate management over business development, making it ideal for recruiters seeking to excel in delivery.Candid

Deep understanding of MSP operational processes (from quote to cash). Opportunity to play a key role in a growing, Cyber‑focused MSP. Sales and Operations Manager Cyber Security MSP.

A key client in technology services is seeking a Project Manager to lead the transformation of their Finance and Solutions operations.This role involves building a scalable operating model to support managed services growth and working closely with senior stakeholders across finance, IT, and service

Candidates should have 3+ years of IT experience, particularly in MSP settings, and possess a full UK driving licence.

The ideal candidate possesses experience in an MSP environment, strong communication skills, and proficiency in Excel and PowerPoint.