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Supervise, coordinate, and organise the daily activities of retail assistants. Allocate duties to staff, monitor performance, and ensure effective delivery of customer service and sales activities. Oversee till operations, cash handling, and card transactions, ensuring accuracy and compliance with procedures. Monitor sales activity and support achievement of daily and weekly sales targets. Recommend improvements to staffing levels, shift patterns, and shop procedures to support efficient daily operations. Report to management on sales performance, stock levels and overall shop activities.