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Promise Promo, a well-established supplier of promotional products, is looking for an enthusiastic and motivated Office Support team member. This position is based in our office in Hemel Hempstead, Hertfordshire. This is a fantastic opportunity for the right candidate to further their career with an exciting, fast-paced and expanding company. Someone with a positive attitude, that can take direction, whilst being able to work using their own initiative is vital. A candidate with a team focus outlook, and who has the drive and determination to succeed in this role, is key. This role will heavily involve helping and assisting the Logistics and E-commerce teams, along with stepping in to help with holiday cover within the Production team. Somebody who can pick up tasks quickly, and who is keen to learn more about all areas of the business is essential. Key Responsibilities: · Helping with the running of customer Webshops – such as managing and maintaining e-commerce sites. Setting up SKU’s, updating product information and pricing details, ensuring all costs are monetised, running month end shipping reports, are some aspects of this. · Logistics support and cover – becoming the point of contact for any logistics issues. Duties include monitoring shipments, resolving any queries in a timely manner, and updating/logging details onto spreadsheets. · Supporting the Production Team and any other areas of the business, when team members are on holiday. Sending purchase orders, liaising with suppliers regarding orders and updating our CRM system are some examples of this. Required Skills: · Excellent numeracy, literacy, and communication skills · Good organisation and multi-task skills with the ability to work to deadlines · Attention to detail and observational skills · Experience with Microsoft packages (Outlook, Word, Excel) and with previous CRM systems is advantageous · Self-motivated and hard working · Eager to achieve, enthusiasm and drive · Polite and friendly manner · A team player, but with the ability to work on own initiative · Previous experience in a similar role preferred, but not essential