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  • Director of Membership
    Director of Membership
    20 hours ago
    Full-time
    Glasgow

    Your Mission Should You Choose To Accept It : As Glasgow's City's new Director of Membership, your mission is to drive growth, retention, engagement, and satisfaction across our new Membership product as well as Meetings & Events (M&E), and co-working. The role requires strength and skill in community strategy and activation, driving member experience and team leadership. You’ll lead a team dedicated to delivering exceptional experience that goes beyond the product and services. Your approach is member-centric and marketing-savvy, blending strategic insight with creative execution to build a thriving, local community. From high-impact events to curated member moments, you create opportunities for meaningful connection both inside and outside of the hub. You serve as the key link between the Support Hub and your local hub - translating global strategies into localized experiences that reflect the needs and energy of your community. You’re also the link between the community of Glasgow and your hub, with a strong network in the city. You will report into the General Manager and also be part of the Senior Management of The Social Hub Glasgow. Success is measured by: Membership growth, retention and increased customer lifetime value (CLV) High member satisfaction (NPS), engagement, and advocacy Revenue performance across all Membership, Co-working, and M&E products This role works with a wide range of cross-functional stakeholders, including leaders from the both the local team and the support hub. It’s not your traditional 9-5! In Case You Do Not Know Who, We Are (ahem): Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You'll Do Develop and execute a community strategy that includes curated events and activations to drive growth and foster engagement and connection. Be the representative of Membership at The Social Hub Glasgow in the local community, connecting with engaging with local businesses, potential partners and other relevant groups. Drive high NPS and customer satisfaction scores throughout the member lifecycle: onboarding, engagement, referrals, retention, and offboarding. Actively engage with members and potential new members, staying close to the pulse of the community in and out of the hub. Design and deliver growth, retention, and engagement strategies for Membership, M&E, and Co-working. Work closely with the support hub team to localize and implement global membership initiatives and frameworks. Meet and exceed budgets for Membership, M&E, and workspace products. Analyse membership and engagement data to optimize strategies and deliver measurable business improvements. Lead, develop, and inspire your teams (Membership, Coworking, and M&E) and manage the teams’ overall performance. Work cross-functionally with F&B, Stay + Regional Marketing roles to drive Membership ambitions and broader The Social Hub initiatives. Ensure smooth daily operations and high-quality standards across all physical spaces: co-working, gyms, communal areas. Who You Are Previous experience in leadership and team management. Bachelor degree in a relevant field. You have at least 6+ years of experience in a Membership, Coworking or other relevant field in a fast paced environment. You have an image of future developments and see opportunities for the organisation and respond to them. You have a commercial drive, with a demonstrated intuition for commercial opportunities and making active use of sales opportunities. You build and maintain relationships with contacts, while representing the brand of The Social Hub You deal with stressful situations in a stress-free manner and bring calm and a sense of ‘I’ve got this’ to every situation. You are able to efficiently prioritize tasks that truly matter and work in a structured, methodical and goal-oriented manner when preparing and carrying out those tasks. You always seek ways to improve collaboration and alignment between different teams, encouraging cross-collaboration and working as one team. You have exceptional English communication skills, all other languages very welcome! You’re legally allowed to work in the UK What Do Offer The opportunity to work at a dynamic, multi-national company based in one of Europe’s most exciting cities We’re not just another hotel - we’re a game-changing innovator, challenging every convention and defining the future The chance to learn and grow in your role with the potential for future growth Awesome discounts on all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home - full of events, fun-loving colleagues, and of course all of the other amazing salary and benefit stuff Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

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  • Business Development Executive (Cold Calling & Direct Sales)
    Business Development Executive (Cold Calling & Direct Sales)
    30 days ago
    £2000–£2500 monthly
    Full-time
    Thornliebank

    Location: Glasgow City Centre (Full-Time, In-Person) Salary: £2,000/month Base + Uncapped Commission Hours: 35 hours per week Company: 7C Digital Media (7cdm.co.uk) The Role: ---Top performers can earn £10K+/monthly--- We are looking for a highly driven,hungry, and target-focused Business Development Executive to generate new business through cold calling, direct outreach, and face-to-face prospecting across Glasgow. This is not a passive role. You will be expected to: • Pick up the phone daily and make high volumes of cold calls, • Walk into businesses and pitch confidently, • Handle rejection constantly and keep pushing Key ResponsibilitiesSales & Lead Generation (90%) • Cold call local and UK-based businesses daily, • Prospect and approach businesses in person across Glasgow, • Identify decision-makers and pitch digital marketing services, • Sell websites, SEO, PPC, and social media marketing services, • Manage the full sales cycle from first contact to close, • Book and conduct meetings with qualified prospects, • Hit and exceed weekly and monthly sales targets Pipeline & Reporting (10%) • Track leads, calls, and deals in CRM, • Maintain accurate records of outreach and follow-ups, • Report weekly performance and pipeline progress Targets & Expectations • High daily call volume (minimum 80–120 calls/day), • Consistent outbound prospecting (phone + in-person), • Weekly meeting and revenue targets, • Strong closing performance This is a performance-driven role — results matter. Requirements • Minimum 3+ years sales experience (B2B only), • Minimum 2+ years experience in digital marketing or web services sales, • Proven track record in cold calling and closing deals, • Strong understanding of:, • SEO, • Paid Ads (Google/Meta), • Websites / WordPress / Ecommerce, • Social media marketing Skills • Confident, direct communicator, • Resilient under pressure and rejection, • Strong objection handling, • Persuasive and results-focused, • Highly self-motivated and competitive What We’re Looking For • Someone hungry to make money, • Someone who thrives in a high-pressure sales environment, • Someone who takes ownership and doesn’t need hand-holding, • Someone who wants to win, not just work a job What You Get • £2,000/month base salary, • 10-20% Commission on closed deals, with average deal size between £12k and £24k, • Clear growth path within the company to manage more SDR's in the future, • Direct impact on company revenue and growth Application Process To apply, send a WhatsApp message to our company number, outlining: • Your sales experience, • Your cold calling experience

    Immediate start!
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