Non customer service jobs in Reino Unido - Page 4

Who We Are at Drive DeVilbiss Drive DeVilbiss has become a leading manufacturer of medical products with a strong and consistent track record of growth achieved both organically and through acquisitions. We are proud of our high-quality, diverse product portfolio, channel footprint and global operating scale. Our products are sold into the homecare, long-term care, retail, and e-commerce channels in more than 100 countries around the world. Leading the World with Innovative Healthcare Solutions that Enhance Lives Are you a commercially driven Product Manager ready to lead category growth in a dynamic, fast-paced environment? Were looking for a strategic thinker with a hands-on approach to manage a diverse product portfolio and drive revenue and margin growth beyond market rates. In this pivotal role, youll oversee the full product lifecycle-from concept to launch, through to life extension and end-of-life planning. Youll develop and execute tactical and strategic category plans, optimise pricing strategies, and ensure stock levels align with commercial goals. Your insights will shape market entry strategies, product positioning, and competitor analysis, helping us maintain a competitive edge in the UK health sector. Youll work cross-functionally with sales, marketing, purchasing, commercial, regulatory, design and logistics teams to deliver structured product strategies and support business growth. Your ability to manage multiple projects, analyse market trends, and identify new opportunities will be key to your success. Key Responsibilities Own the Pressure Area Care category end-to-end act as the CEO of the category with full accountability for portfolio performance, lifecycle management, and long-term growth. Define and execute category strategy and roadmap across 1-year and 3+-year horizons, aligned to UK business objectives and global product direction. Provide strategic direction across UK public and private sector channels , including NHS Acute, Community, Long-Term Care, Retail, and Private Pay. Translate clinical insight into competitive advantage , identifying unmet needs, innovation opportunities, and differentiation versus competitors. Lead new product development and launches , from concept, clinical validation, and business case through to launch, adoption, and post-market optimisation. Develop compelling value propositions and pricing strategies , ensuring strong health-economic, clinical, and commercial justification for each segment. Own go-to-market strategy , including positioning, messaging, training, tender support, and launch excellence across all channels. Act as the internal and external product authority , supporting sales teams, key accounts, clinicians, procurement stakeholders, and partners. Monitor and respond to market dynamics , including competitor activity, emerging technologies, regulatory changes, and reimbursement considerations. Influence global product and engineering teams , shaping development priorities based on UK market, clinical, and commercial requirements. Work cross-functionally with Sales, Marketing, Clinical, Regulatory, Supply Chain, and Operations to deliver profitable and compliant growth. Track category performance and success metrics , using insight to continuously optimise portfolio mix, pricing, and channel strategy. What youll Bring? Deep expertise in Pressure Area Care or closely related therapy areas , gained through clinical practice, commercial leadership, R&D, product development, or therapy-specialist roles. Proven understanding of the full product lifecycle , whether through hands-on product management, clinical evaluation, portfolio ownership, innovation, or commercial leadership. Strong clinical insight , with the ability to interpret patient outcomes, risk factors, and care pathways and translate these into product and portfolio decisions. Demonstrated experience shaping or influencing product direction , innovation priorities, or therapy strategies within a healthcare or medical device environment. Commercially grounded mindset , with experience supporting sales, tenders, value propositions, pricing discussions, or customer-facing product strategy. In-depth knowledge of UK healthcare markets , including NHS Acute, Community, Long-Term Care, and/or Private Pay environments. Ability to bridge clinical, commercial, and technical teams , aligning diverse stakeholders around clear category strategy and outcomes. Strong stakeholder management and leadership skills , able to influence without authority across local and global organisations. Comfort operating as a category owner , balancing clinical integrity, regulatory requirements, and commercial performance. Analytical and insight-led approach , using market, customer, and clinical data to inform strategy and prioritisation. Clear communicator and educator , credible with clinicians, procurement teams, sales leaders, and senior executives. Why Join Us? Make a meaningful impact on patient care and clinical outcomes Be part of a high-growth, globally recognised healthcare brand Influence product strategy across diverse markets and channels Work in a dynamic, international environment with a focus on innovation Opportunity to shape categoryplans for 1 & 3+ year horizons Collaborate with passionate professionals committed to enhancing lives Why You'll Love Working With Us Were not sharing the salary just yet, but its competitive and worth talking about. What really makes us stand out is how proud our team is of the work they do. We make sure that dedication is recognisednot just with pay, but with great benefits and support. Heres what you can look forward to, beyond the salary: Flexible Working with a minimum of two days per week in the office and flexibility to support worklife balance. Generous Annual Leave 26 days to start, rising to 28 with service, plus your birthday off every year! You can also buy, sell, or carry over leave to suit your lifestyle. Pension Scheme Helping you plan for a secure future. Employee Assistance Programme Free, confidential support for your mental, emotional, and financial well-being. Bike2Work Scheme Save money and stay healthy with tax-efficient bike purchases. Free Onsite Parking No stress, no extra cost. Long Service Recognition We celebrate your loyalty and contributions. Staff Discount Enjoy great savings on our products. Perkbox Access Unlock a world of perks, discounts, and rewards to make life a little sweeter. *Eligibility for some benefits depends on length of service Equal Opportunities Statement: At Drive DeVilbiss, we are proud to be an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants, and we ensure that no individual is treated less favourably on the grounds of race, colour, nationality, ethnic or national origin, sex, marital or civil partnership status, religion or belief, age, sexual orientation, gender identity, or disability. We comply fully with all applicable legislation governing non-discrimination in every location where we operate. Our recruitment and selection processes are regularly reviewed to ensure fairness, consistency, and that all candidates are assessed solely on the basis of their skills, qualifications, and experience relevant to the role. Please note: All successful applicants will be required to provide proof of their eligibility to work in the UK and supply accurate reference details covering their recent employment history. Certain roles may also be subject to an Enhanced DBS (Disclosure and Barring Service) or PVG (Protecting Vulnerable Groups) check. REF-226 230 TPBN1_UKTJ

We are working with a well-established Managed Service Provider (MSP) based in Bromley who are looking for an experienced IT Project Manager to join their Project Management Office. This role is initially a 3 month fixed term contract to cover a period of sabbatical, with a possibility of becoming permanent. This is an excellent opportunity for an IT Project Manager with MSP experience who enjoys delivering a varied portfolio of projects such as cloud migrations, customer onboarding and infrastructure refreshes. The Role You will be responsible for planning, executing and closing IT projects for a range of clients, ensuring delivery to agreed scope, quality, budget and timescales. Reporting into the Head of Projects / PMO, you’ll work closely with technical teams, account managers and customers to ensure successful outcomes across multiple concurrent projects. Key Responsibilities • Define and document project scope, objectives, deliverables and success criteria in collaboration with customers and stakeholders, • Create and maintain detailed project plans, schedules, budgets and resource plans, • Coordinate and manage project activities, tasks and dependencies to ensure on-time, high-quality delivery, • Provide clear and regular project status updates to customers, stakeholders, vendors and internal teams, • Identify, manage and mitigate project risks, issues, and changes, escalating where required, • Ensure project deliverables meet customer expectations and align with internal standards and procedures, • Conduct project reviews, lessons learned and post-implementation feedback sessions, • Build strong working relationships with customers and account managers to help develop and manage a forward pipeline of projects, • Initiate projects from inception, aligning delivery with business objectives, • Contribute to the continuous improvement of PMO processes, reporting and best practices Key Requirements • Bachelor’s degree in IT, Computer Science, Engineering, Business, or a related field, • Minimum 2 years’ experience in IT Project Management, ideally within an MSP or IT consultancy environment, • Proven experience delivering IT projects such as:, • Cloud migrations (Azure / Microsoft 365), • Onboarding new customers, • Infrastructure upgrades and swap-outs, • Strong understanding of:, • Cloud and on-premise infrastructure, • IT software, support and service delivery within a busy MSP, • Project Management certification (PMP, PRINCE2, Agile, or similar), • Cloud certification such as Azure Fundamentals or Microsoft 365 Fundamentals, • Solid understanding of IT cyber security, audit and compliance, • Excellent communication skills with the ability to translate technical concepts into clear, non-technical language, • Confident facilitating workshops, demonstrations and whiteboarding sessions, • Ability to manage multiple projects simultaneously in a fast-paced environment, • Strong problem-solving, analytical and decision-making skills, • Customer-focused, results-driven mindset with a proactive, can-do attitude

Our client, a highly regarded freight forwarding and logistics specialist for the aerospace industry, are looking for a Warehouse Optimisation & Product Manager to join their team based in the London Heathrow area. Main Purpose of the Role: Reporting to the VP of Global Operations, the Warehouse Optimisation & Product Manager is responsible for driving operational excellence through process improvement, data-led decision-making, and the implementation of innovative warehouse technologies (e.g., WMS, automation, analytics platforms). This hybrid role combines operational efficiency with product ownership - ensuring warehouse workflows, systems, and teams operate at peak performance to achieve business goals. The position plays a key role in maintaining the company’s industry-leading warehouse service offering across it’s global network, delivering measurable value and exceptional results for their clients. On Offer: * A key role with global responsibility and reporting in to the VP of Operations in the US. Opportunity to grow expertise through ongoing coaching, training and development sessions * Competitive salary of c.£70K, dependant on experience * Generous holiday with 25 days per year, plus UK public holidays and an additional day for your birthday * Contributory pension scheme, private health insurance, life assurance, Employee Assistance Programme and Free on-site parking Duties and Responsibilities of the Warehouse Optimisation & Product Manager: Operational Efficiency * Analyse current warehouse processes (receiving, picking, packing, shipping, inventory control) to identify inefficiencies and bottlenecks. * Develop and implement strategies to improve throughput, accuracy, and cost-effectiveness. * Lead continuous improvement initiatives using Lean, Six Sigma, or Kaizen methodologies. * Establish, monitor, and refine KPIs such as order accuracy, pick rate, fulfilment time, and space utilisation. * Standardise operational best practices and SOPs across all warehouse locations. * Develop slotting and storage strategies in conjunction with the use of storage media to maximise storage density and operational efficiency. Product & Systems Management * Own the roadmap, implementation, and optimisation of warehouse management and automation systems (WMS, ERP integrations, dashboards, robotics). * Collaborate with internal IT and external vendors to design scalable, efficient, and tailored technology solutions. * Gather and translate operational feedback into actionable system improvements and feature development. Data & Reporting * Design and maintain analytics dashboards and reports to monitor performance against key metrics. * Conduct root-cause and trend analyses to identify operational risks and opportunities. * Deliver regular insights and recommendations to leadership, enabling strategic decision-making and continuous optimisation. Customer * Partner with Customer Solutions Teams to deliver comprehensive and compelling RFQ responses. * Translate customer requirements into tailored operational and technology-based solutions. * Collaborate with IT to integrate customer-driven technology initiatives. * Attend Customer QBRs to present performance data, discuss continuous improvement initiatives, and identify cost-saving opportunities. Leadership & Collaboration * Partner with cross-functional teams (Customer Solutions, Operations, Transport, and IT) to align on efficiency and technology goals. * Lead workshops and training sessions to embed a culture of continuous improvement within warehouse teams. * Act as the bridge between warehouse operations, technology, and product development. To Be Considered for the Warehouse Optimisation & Product Manager: * Minimum 5 years’ experience in warehouse operations, logistics, or supply chain management. * Proven success in process improvement and / or warehouse systems management. * Track record of implementing automation, WMS, or efficiency-driven technologies. * Proficiency in data analytics tools and project management methodologies. * Excellent communication, stakeholder engagement, and presentation skills. * Ability to lead cross-functional projects across technical and non-technical teams. * Strong project and change management experience (Agile, PMP, or Prince2 desirable). For more details, please contact Willis Global – a leading Recruitment Consultancy for the Supply Chain & Logistics Industry

JB474: Service Advisor Location: Heathrow Salary: £36,000 per annum Overview: First Military Recruitment are currently supporting one of our established and expanding businesses in the search for a Chassis Convertor. Our client encourage applications from ex-Military personnel however all candidates will be given due consideration. Duties and Responsibilities for the Service Advisor: Dealing with customers and ensuring customer satisfaction. Utilise workshop loading and ensure it is up to date. Regularly and proactively keep customers up to date with progress on their vehicle Booking in vehicles. Ensuring appointments are convenient for the customer and department, in line with the workshop capacity. Identify the customer requirements and where possible, supply an accurate fully inclusive costing. Produce accurate job cards, invoices, estimates and related information. Provide customers with full explanations of work carried out, making the most of any additional selling opportunities. Produce warranty job cards in line with the manufacturers policy and procedures. Accurately record all work requirements and identify retail, warranty, internal and non-chargeable repairs. Liaise with the Parts Department to ensure availability of parts Skills and Qualifications for the Service Advisor: Communication – This role is pivotal in ensuring that all stakeholders are accurately informed. This may include providing customers with updates on their vehicles or notifying the workshop team with updates. Benefits for the Service Advisor: An extra day off for your Birthday 23 days of annual leave per year PLUS Bank Holidays Four times death in service benefit. Working for Motor Trader’s ‘Employer of the Year’. Working for an official Great Place to Work™️ and UK Best Workplace. Working for a Best UK Workplace for Wellbeing and Development. Awarded Armed Forces Covenant Silver Award (RLS) Working with our award-winning team – we are Motor Trader’s CV Employer of the Year and won silver at the internal communication and engagement awards for our new starter onboarding process. Auto-enrolment pension. Self-development journal Ranked 101 in SW Business Insider’s Top 500 Companies Enhanced Maternity and Paternity pay policies. Access to our wellness programme and Employee Assistance Programmes, including WeCare from Canada Life (EAP and 24HR Online GP access and second Medical Opinion). Mental Health First Aiders. Reward and recognition programmes, including our annual Group Awards and opportunities to attend the Wembley box as a celebration of your hard work and dedication. Annual appraisals programme and progression opportunities. Manufacturer training and access to our in-house training. Long service recognition and annual leave increase after 5 years’ service. Branded uniform Charities of the Year programme, Army Sport sponsors and community engagement initiatives Location: Heathrow Salary: £36,000 per annum

Job description We have an exciting new opportunity for an Identity & Access Management Senior Architect to join the A&O Shearman London office. About the team The firms ability to keep our clients data secure is a bedrock for our reputation as a trustworthy professional services partner to many of the worlds large and prestigious organisations. Information security is not an afterthought; it is core to all that we do, to protect not only our data but that of our clients, and has the unwavering support of the Board. Led by our new CISO, the in-house Information Security team is a core part of our technology services structure with mature or evolving capability across all areas of digital security and cyber defence. We align our efforts to the NIST framework and other recognised certifications including ISO27001 and SOC2 and strive to keep pace with the continually evolving threat landscape, in support of A&O Shearmans strategy to lead where global complexity creates opportunity. In addition, you will have the opportunity to share and gain intel from the firms cybersecurity lawyers. The global team have experience advising clients on hundreds of incidents. Leveraging this experience, they feedback practical lessons learned into clients cyber risk management and incident response programmes. What you will do The Identity and Access Senior Architect will be part of the Digital Trust team, and will be responsible for maintaining the identity and access management (IAM) security of the firms assets. This role is critical in translating the organisations IAM vision into a workable, mature and optimized function and service. This role requires extensive experience across all IAM core disciples including identity management, identity governance and administration, privileged access, and conditional access. This role will support the transformation of IAM into a modern, automated, predictable and customer-oriented function. The ideal candidate will excel at Microsoft Entra ID technologies, CyberArk, machine identity management, and translation of identified requirements into practical identity architecture and design. This will include: IAM Strategy and Architecture Design, implement and continuously improve the organisational IAM architecture for a modern security perimeter, leveraging extensive knowledge and experience across all IAM disciplines. Review functional and non-functional requirements, apply architectural acceptance criteria, and produce artefacts describing the logical and physical design of IT and security (IAM) solutions scaled for the enterprise needs, and assist in solution architecture. Influence and evaluate decisions on IAM components: directory, identity, privileged access, entitlements management. Configure and maintain technologies that support the IAM function such as Active Directory, Entra ID Privileged Identity, Privileged Access, and Governance; Conditional Access Policies; CyberArk. Design and transition IAM service components into operation operational manuals, support patterns, standard changes, request management. IAM Risk and Change Management Work alongside Solution Architects to ensure solutions are designed securely from an access management perspective. Ensure adherence to the change management process when implementing IAM relevant changes to architecture. Perform detailed analysis of application architectures to provide IAM assurance. Understand threat modelling and participate in major incidents responses with IAM components. Review and approve the IAM components of solution designs. Collaborate with cloud infrastructure teams to implement IAM design patterns. Ensure IAM security controls are appropriately implemented in our environment and align with NIST and CIS benchmarks. Validate effectiveness of implemented IAM security controls through technical analysis. Perform residual IAM risk assessments and document acceptance/rejection rationale. Scope and manage IAM security testing including penetration tests and Red Teaming as well as remediation activities. Work closely with wider Information Security team to ensure compliance, assurance, risk management, monitoring, and other operational requirements related to IAM are met. Ensure the IAM service follows and complies with IT and Information Security policies and regulatory standards. Help configure and keep current the integration of IAM technologies with SIEM, SOAR, Service Desk and other tools. Work closely with relevant vendors to ensure optimised use of the supplied technologies and professional services. Serve as an escalation point for issues of non-compliance related to PAM, IAM and IGA policies and processes. Leadership & Team Development Provide leadership and structured mentorship to a team of identity and access management staff, supporting their technical development, training & certifications, and career progression. Oversee the design and management of the on-call support structure, ensuring appropriate coverage, escalation paths, and minimal disruption to business operations. What you will have Extensive experience in working with Microsoft identity products, namely Active Directory and Entra ID. Extensive experience working in architecture or information security, with a significant focuson identity and access management. Current Azure certifications (e.g., Azure Security Engineer Associate). Strong knowledge of security and compliance standards and frameworks, such as ISO27001, MS CAF, and WAF. Excellent communication, leadership, and interpersonal skills, with the ability to collaborate across teams and with external parties such as MSSP. Ability to work effectively in a fast-paced, dynamic environment. You will stand out if you bring Bachelor's degree in Information Security, Computer Science, or a related field. Additional relevant security certifications e.g. CISSP, SABSA, TOGAF. Legal or professional services experience is highly desirable. Knowledge of additional cloud platforms e.g. AWS, GCP. Experience with zero trust architecture implementation and least privilege principles. Background in application security and secure SDLC practices Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing an onsite gym, wellbeing centre and GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, season ticket loans and online discounts and lifestyle management services. Our approach to hybrid working seeks to combine and maximise the benefits of effective remote working with the benefits of being in the office. Our current hybrid working arrangements require office based working for a minimum of 60% of your time ( i.e. three days per week for a full time role ) in accordance with our hybrid working policy. TPBN1_UKTJ

Our client is looking for a passionate Veterinary Surgeon to join a friendly, supportive team. The practice is proud to provide high-quality, compassionate care to pets in the local community and is looking for someone who shares a passion for clinical excellence and outstanding customer service. This role offers an exciting opportunity to become a key member of a well-established clinical team, working alongside experienced Veterinary Surgeons, Registered Veterinary Nurses and a supportive Customer Experience team. The successful candidate will contribute to the continued growth of the practice, deliver excellent clinical care and play an active role in developing services that support pet wellbeing. There is also an opportunity to develop interests in advanced soft tissue surgery and orthopaedics. Responsibilities The successful candidate will be responsible for: • Delivering excellent clinical care and outstanding customer service, • Providing preventative healthcare services and promoting pet wellbeing, • Diagnosing and treating sick and injured pets, • Performing consultations, surgical procedures and case work-ups, • Supporting and collaborating with the wider clinical and non-clinical team, • Communicating clearly and compassionately with clients, • Contributing to continuous improvement and clinical standards within the practice, • Participating in the weekend rota, working one in four weekends Requirements To be successful in this role, candidates will ideally have: • A recognised veterinary degree and registration with the RCVS, • A passion for delivering high standards of clinical care, • An interest in advanced soft tissue surgery and orthopaedics (desirable), • Strong communication and interpersonal skills, • A positive, team-focused attitude, • A genuine commitment to promoting pet health and well-being Benefits A comprehensive benefits package is provided, including: • Quarterly recognition payment, • Enhanced maternity and paternity pay, • Income protection, • Electric car scheme, • Boost employee benefits and discounts, • Help at Hand for health and wellbeing, • Funded memberships, • Surgery discounts, • CPD allowance, • 25 days’ holiday plus bank holidays, • Internal leadership training The team is passionate about providing the very best care to every pet that comes through the doors, day and night. To ensure clinical standards remain high, there is a strong focus on continuous professional development, with ongoing CPD supported across all levels of the practice. Many clinical team members have achieved, or are working towards, additional certificates, including Emergency & Critical Care and Small Animal Surgery. The clinical team is well supported by experienced customer service colleagues, allowing clinicians to focus on delivering excellent patient care. The practice forms part of a large, independent, family-owned veterinary group with a nationwide presence. Exceptional care is delivered in the local communities served, helping pets to live long, happy and healthy lives with their families. Surgeries are purpose-built, modern, light and spacious, and equipped with the latest technology. There is a strong commitment to creating a positive working environment where colleagues feel valued, patients are calm and customers feel confident and reassured. Continued investment in people and facilities means there has never been a better time to join the team. Join the team and be part of a practice that values professional growth, high clinical standards, and a supportive work environment. Apply today

Are you ready to help shape the future of wealth advice? Our client is seeking an experienced Advice Services Manager to join our newly formed Wealth Proposition Team. This is a high-impact contract role offering the opportunity to redefine how robust periodic product reviews, fair value assessments, and customer outcomes are delivered across our existing wealth and asset management offering—while also helping design the future wealth proposition. About the Role Reporting to the Advice Services Owner, you will support the development and ongoing management of wealth advice services and related wrappers, including wealth advice, tax advice, protection advice, pension products, ISAs, and asset management. Key responsibilities include: Leading annual end-to-end product and service reviews, target market assessments, and fair value assessments in line with regulatory and internal governance requirements. Owning the end-to-end customer journey across wealth advice services, ensuring a best-in-class client experience. Working closely with client-facing operations and second-line teams to review, enhance, and document customer journeys. Keeping the Wealth Proposition team and wider business informed on market trends, competitor activity, and regulatory developments impacting wealth advice services. Understanding cost-to-serve and commercial drivers of each service, contributing to pricing and proposition recommendations. Partnering with data analytics colleagues to develop MI dashboards, maintain oversight of consumer outcomes, and build a data-led understanding of the customer base. Feeding review outcomes into relevant governance forums and being accountable for ensuring agreed actions and recommendations are delivered. What We're Looking For Solid recent experience developing and delivering advice services and financial planning products within the UK wealth management industry. Strong working knowledge of personal banking investor types and the products and services offered by UK wealth managers. A strong understanding of financial drivers, cost-to-serve, and commercial considerations across wealth management products and services. Proven experience developing and using MI dashboards to monitor consumer outcomes and support decision-making. Excellent stakeholder management skills, with the ability to influence effectively and build strong relationships at all levels within Wealth plc and across the wider group. Strong understanding of regulatory requirements and industry best practice, including Consumer Duty, SDR, MiFID, COLL, IDD, and AIFMD. Experience presenting technical and non-technical information clearly and confidently to senior audiences. Strong analytical capability, with confidence in interpreting data, drawing insights, and using evidence to support recommendations and decisions. A customer-focused mindset with a passion for delivering good customer outcomes. Why Join? This is a rare opportunity to join a newly formed team at a critical point in its evolution—helping shape how wealth advice services are delivered today, while influencing the future direction of the wealth proposition. InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process. TPBN1_UKTJ

Job Title: VAT Assistant Manager Location: Manchester Salary: Up to £65,000 (London) Company Overview: Our client is a leading UK Top 60 accountancy firm with a differentiated advisory-led proposition, headquartered in Manchester. They have been a trusted name in professional services for over 40 years. Their commitment to excellence and customer satisfaction has positioned them as a premier provider in the market. Our client does not offer a one-size-fits-all approach. They recognise that, in today’s economic environment, businesses require bespoke support and provide end-to-end services from start-up to exit strategies. Their mantra is: “Good advisers help your business. Great ones transform it.” This forms the foundation of the business. Role Overview Our client is seeking a highly motivated and detail-driven Assistant Manager to become an integral part of their Independent Tax Team in a full-time capacity, reporting to the VAT Partner. This dynamic role involves engaging directly with clients, handling casework, and collaborating with various departments across the business to ensure seamless operations and exceptional service delivery. Key Responsibilities: Take ownership of the VAT inbox as a go-to technical expert, confidently managing a high volume of client queries and delivering clear, timely guidance Provide well-reasoned VAT advice by applying legislation, case law, and HMRC guidance, bringing clarity to complex issues for both clients and colleagues Uphold exceptional compliance standards through meticulous record-keeping, proactively identifying risks and escalating them to the VAT Manager where appropriate Identify high-risk or technically challenging matters and work closely with the VAT Manager to ensure they are handled with precision and strategic insight Contribute to business development by engaging with new client enquiries, identifying opportunities, and making referrals across the wider firm Represent the VAT team confidently, delivering ad hoc training and supporting the development of junior colleagues Monitor legislative changes and emerging HMRC positions, contributing to technical updates for the company website and internal platforms Liaise directly with HMRC and external advisors, presenting well-structured arguments and defending client positions professionally Maintain and refine central VAT query logs to promote consistency, transparency, and shared learning across the team Deliver high-quality VAT advice to internal stakeholders and clients, grounded in robust legal analysis and commercial awareness Support the VAT Manager with ECNs, Pre-Creds, and non-statutory clearance requests, assisting in the preparation of technically sound submissions Provide regular updates to Senior Managers and Directors on client matters and emerging technical issues Attend networking events, seminars, and industry briefings to strengthen technical expertise and professional profile Act as a key contact for DIY Housebuilder Claims and provide support to the Manager, Senior Manager, and Partner to ensure smooth team operations Requirements: Fully ACCA qualified (or equivalent) Extensive VAT experience Background within an accountancy practice environment Strong interpersonal skills with proven client-facing experience

Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Site Services Specialist - Print room Located: London E1 Package: Competitive salary, Pension, Benefits About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing * To deliver an efficient and responsive business process service to the customer, to meet agreed SLA’s and customer satisfaction * Help solve operational problems quickly and efficiently to ensure the most efficient service is provided. * Build relationships with users and manage their perception and expectations, including resolving immediate/simple operational problems to ensure the best levels of customer service are delivered. * Carry out any reasonable request from the line manager to meet the business needs and client expectations. * To deliver the attached job profile, specific to site requirements to meet the business needs and client expectations. * To ensure all work carried out is to the highest quality to ensure it meets customer confidentiality, customer deadlines, SLA and KPI’s. * Follow and adhere to all Ricoh UK policies and procedures, including compliance with all Ricoh EHS (Environmental, Health and Safety) procedures and guidelines. * Ensure the site is compliant and adheres to the Ricoh Service Excellence methodology. We are an equal opportunities employer You will ideally have * IT literate * Experience in a print environment; producing high quality print * Team oriented pro-active, open minded team player * Good organisational skills with an attention to detail * Excellent communication skills, both verbal and in writing * Excellent customer service skills * Ability to demonstrate commitment and flexibility at all times * Multi-tasking skills and ability to work on a variety of items simultaneously * Good Time Management skills * To be professional and presentable in uniform at all times We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. Striving for inclusion and diversity isn’t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers. To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs. Click here to learn more about life at Ricoh

Building Performance Engineer Are you an engineer who enjoys understanding how buildings really work and how data can be used to make them better? We're looking for a Building Performance Engineer to join a growing smart buildings and data-led maintenance team. This role sits at the intersection of building services engineering, digital platforms, and customer delivery, offering the chance to make a visible impact on energy efficiency, reliability, and occupant comfort. You'll work closely with clients, analyse live building data, and turn insight into action. London - Remote Working Salary up to £80,000 Yearly Bonus Pension Scheme Remote/Hybrid Working Travel Expenses Paid Responsibilities Driving building performance Monitoring live building data to identify inefficiencies and faults Turning raw data into clear, actionable engineering insights Designing practical, data-led maintenance strategiesFault detection & smart analytics Creating and refining fault detection rules within a digital platform Ensuring issues are identified early and communicated clearly Continuously improving logic based on real-world outcomesClient & site engagement Attending client sites to understand operational challenges Building trusted relationships with facilities and engineering teams Presenting performance insights in a clear, professional waySurveys & integration support Supporting surveys during tender, mobilisation, and live contracts Ensuring building data points are correctly mapped and understood Working closely with engineering and mobilisation teamsTeam contribution & leadership Acting as a technical lead within a building performance service team Supporting and mentoring junior engineers and advisors Contributing ideas to improve service delivery and platform capability Desired Experience Essential Strong knowledge of building services systems (HVAC, BMS/controls, electrical, metering) Ability to understand complex building operations and data Confidence using digital platforms, dashboards, or analytics tools Strong communication skills with both technical and non-technical audiences Willingness to attend client sites across LondonDesirable Experience with smart buildings, IoT, or data-led maintenance BMS or controls engineering experience Exposure to fault detection or analytics platforms Experience mentoring junior engineers CSCS/ECS card or similar site qualification Working towards (or holding) Chartered Engineer status INDUK

Job Title: Partnership Executive / Senior Partnership Executive Reporting: Further Eduction Manager Location: London Salary: £30,000 upwards (negotiable and dependant on skill set and experience) The Supply Register are an education recruitment managed service provider working in partnership with Multi Academy Trusts & Colleges across England and Wales. Our vision is to transform recruitment in the changing world of education & our mission is to become the sector's most trusted education recruitment company. Having recently secured several new partnerships across our FE division, we are looking for a new partnership executive to join us. As a Partnership Executive, you will be the key account manager and first port of contact for some of our key accounts. You will work alongside the wider Further Education team to enhance our partnerships and provide outstanding service to our clients. This is an exciting opportunity to join our journey and be a part of something special! Role & Responsibilities: Oversee and manage relationships with a designated College Build and maintain strong relationships with clients through regular communication and on-site visits Provide an excellent candidate journey for all teaching and non-teaching staff Effectively manage a variety of long term and day to day vacancies Build a strong pool of experienced and vetted candidates ready for placement Conduct interviews with prospective candidates Work alongside the team to develop candidate attraction techniques and provide an outstanding candidate journey Work collaboratively with our partnership agencies to ensure that School requirements are met Deliver excellent service to facilitate outstanding relationships to our clients The ideal candidate will have: At least 2 years in recruitment or 1 year in education/further education recruitment as a minimum Have an understanding managed service solutions Demonstrated success in providing outstanding customer service The ability to problem solve and navigate through challenges effectively Excellent interpersonal skills Excellent attention to detail A full UK driving license and willingness to travel across the region as required Motivation and drive to grow with the company In return, The Supply Register can offer: A generous basic salary (negotiable, depending on your experience) Hybrid working Private healthcare plan Twenty-five days plus birthday and public holidays per year (Increasing by 1 day each year to 29 days) A team who celebrate achievements Opportunities to progress up our career ladder Pension Scheme

Commercial Gas Engineer (HVAC) Islington £52,726.29 (salary including on call standby 1:4 and 11% LWA) Permanent My client is on the lookout for an experienced Commercial Gas Engineer to join the team. You will have the opportunity to work on one of their leading supermarket contracts. The role will involve carrying out planned and reactive maintenance across several retail stores, maintaining, and repairing a range of commercial heating systems and air conditioning units. Additionally, you will undertake regular planned store visits to complete reactive work, PPMs and minor repairs as requested by the customer. Key Responsibilities – Commercial Gas Engineer Carrying out PPM and reactive maintenance across a number of sites. Service and repair a range of mechanical equipment, e.g. boilers, fans, pumps, AHU's, FCU's. Carry out minor alterations and installations within the individual’s technical competence in accordance with current specifications. Order spares to the laid-down procedures. Identify non-repairable faults in plant and machinery and promptly advise the HVAC supervisor of findings, with recommendations regarding suitable replacement. Qualifications & Experience – Commercial Gas Engineer SVQ/NVQ Level 3 within Heating/Ventilation/Mechanical / HVAC or Equivalent Qualification. ACS Commercial Gas Qualifications COCN, CIGA, CORT, ICPN, CDGA, TPCP1/1A as a minimum. On Offer – Commercial Gas Engineer £52,726.29(salary including on call standby 1:4 and 11% LWA) 25 days + 8 bank holidays Overtime Travel time after ½ hour each way Van, fuel card, tools, uniform, IT equipment provided For more information on this role, please contact Harry Waller on (phone number removed) or send a copy of your CV to (url removed) Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors. For details of other opportunities available within your chosen field please visit our website (url removed) Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors

Salary: £36,000 - £41,000 plus eligibility for £125 monthly London Allowance, Van, Tools, Company Bonus Scheme and regular overtime Location: Merton Hours: 40 hours per week Contract Type: Permanent We have an exciting opportunity for an experienced Plumber who has skills other trades to join our team!!! We're looking for someone who can deliver a first class service to our properties covering Merton and surrounding areas. A Multi Trade Operative will be responsible for carrying out a wide range of maintenance, responsive repairs, void works & property MOTs connected with all aspects of their specialist trades and any secondary trades. The works shall be carried out in an efficient way and completed within required deadlines. Please review the full role profile on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. As an operative working in the London Region, you'll be eligible to receive an additional monthly non-contractual London Weighting Allowance of £125. Apply now!!!!!! If you're a reliable, experienced Plumber with skills in other trades and can provide good customer care we want to hear from you. You must hold a valid UK driving licence as a company vehicle will be provided for work use only. This post is subject to Basic Criminal Record Check Clearance. We reserve the right to close this advert early. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. TPBN1_UKTJ

We are seeking a motivated and detail-focused Income Maximisation Officer to join the Housing Services team at a local authority in South London. This role is central to maximising income and ensuring the effective management and letting of the Council's residential and non-residential housing assets. The post holder will be responsible for managing empty properties through the voids and lettings process, including arranging and undertaking viewings, completing tenancy sign-ups, and coordinating new tenant visits. You will also let non-residential units such as garages, sheds, parking bays and cycle storage in line with agreed processes, while maintaining accurate waiting lists and management information systems. Working closely with contractors, surveyors, security services and internal teams, you will coordinate site access, monitor contractor performance, and ensure repairs and compliance requirements are met. The role also involves responding to customer correspondence, complaints, Members' enquiries and statutory requests, as well as providing advice to residents on income maximisation and tenancy-related matters. You will contribute to service improvement, delivery of key performance indicators and cost-effective working, while ensuring compliance with housing legislation, Council policies and equality duties. The role is office-based with regular property visits and inspections. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed)

ADHD NON MEDICAL PRISCRBERS FULLY REMOTE 37.5 HOURS PER WEEK Team Function Pertemps Medical Professionals are currently recruiting fora specialist neurodevelopmental service working collaboratively with various NHS trusts to provide autism and ADHD assessments. We are an independent organisation, but most of our work is for the NHS, whom we are proud to support. Our client is committed to offering the best psychological support and healthcare available. We take an innovative approach to the delivery of our services and ensure that they are of the highest standards in the industry. We are seeking remote ADHD Nurse Prescribers to support our core clinic hours of 09:00-17:30, working Monday-Friday. We are open 7 days a week so variations to days worked can be considered, part time & condensed hours will also be considered but a minimum of 3 days is required. Candidates will be required to attend our clients offices in Canterbury or Basingstoke clinic once a month (expenses will be paid). About the Role The role of ADHD Nurse Prescriber involves diagnosing and treating ADHD, managing medication, and ensuring clients receive the right care according to guidelines. It includes working with other healthcare professionals, maintaining clear records, and communicating with the clinical team and external services. Ongoing learning and staying updated on ADHD research are also important parts of the job. Principle duties and responsibilities will include but not limited to: Conduct thorough assessments and evaluations of individuals suspected of having ADHD, diagnosing where appropriate, communicating findings effectively to clients and their families and producing a detailed report identifying rationale for your outcome. Complete comprehensive reviews of those already diagnosed with ADHD, offering holistic and patient-centred care, incorporating both pharmacological and non-pharmacological interventions. Initiating clients on a range of ADHD medications (both stimulant & non-stimulant), titrating doses and discontinuing where appropriate. Managing a caseload of clients through the medication pathway, ensuring they are reviewed at regular intervals in line with our clients protocols & NICE guidelines. Generating prescriptions using appropriate prescribing formularies and monitoring and reviewing thereafter regarding the effectiveness, continued appropriateness and safety of the prescribing intervention. Person Specification Professional experience in the field, including dealing with crisis situations. Qualified Mental Health Nurse from an accredited institution, holding an independent non-medical prescribing qualification (V300). Registered with the NMC, and maintenance of validation. Specialization or experience in the assessment and treatment of ADHD. Excellent communication and interpersonal skills. Ability to work both independently and collaboratively, including within a multidisciplinary team. Maintaining compliance as per company regulations i.e., evidence of current registration with NMC and appropriate professional body. Attend a F2F clinic in either Canterbury or Basingstoke once a month. Our clients value our employees as an integral part of our service delivery and believe in recruiting and investing in the best employees. They pride themselves in providing our employees with the opportunities and resources to achieve their potential. We are keen to provide a vibrant, fun yet challenging working environment for our team who share in our core values of trust, integrity, commitment and kindness and work collaboratively to achieve our company goals of; The best possible customer service. The most efficient and effective clinical work. A thriving and engaged workforce. A truly inclusive organisation. Benefits include: Annual leave of 32 days a year (inclusive of bank holidays). Flexible annual leave scheme providing the ability to buy or sell back additional days. Well-being days. Birthday lie in. Pension scheme (with the option of enhancing via salary sacrifice). Cycle to work scheme. Access to the Blue Light Card membership. Pastry Mondays. Funded social events. Staff well-being bursary scheme. If you're a passionate RMN with the right to work in the UK, we want to hear from you! Send your CV today and start your rewarding career in mental health care

Senior Pensions Administrator Central London (Hybrid 2/3 days per week on-site) Contract Duration: 23 Months Rate: Negotiable - DOE(via umbrella, inside IR35) The Opportunity: Are you a highly experienced Defined Benefit (DB) pensions administrator looking for a challenging, high-profile contract? A Major Global Energy Company is seeking a Senior Pensions Administrator to join its UK Trustee Services Unit (TSU) in London. This is a rare opportunity to manage complex, high-value administration for one of the largest corporate pension schemes in the UK, with assets exceeding £18 billion and over 45,000 members. You will be a key player in a London/Krakow team, providing an essential, end-to-end service to the Trustee, members, and the Company. Key Responsibilities & Impact: This role is not standard administrationit involves accountability and technical depth. Your principal accountabilities will include: Handling High-Value Authorisations: Taking ownership for the authorisation of significant payments, including pension commencement lump sums up to £268,275 and transfer values up to £1.5 million . Managing Complex Casework: Leading administration for non-standard, intricate workflows such as retirement, divorce, and transfer cases . Technical Query Resolution: Serving as an escalation point for complex member queries, including those related to Lifetime/Annual Allowance, SSPP, and formal complaints , requiring deep technical and scheme-specific knowledge. Driving Operational Excellence: Providing support to the Operations Team Leader by controlling outstanding case volume and ensuring adherence to legislative requirements and Trustee-defined Service Level Agreements. Legislative Insight: Developing expertise in new UK pensions legislation and supporting the implementation of changes to administration processes across the schemes. What You'll Bring: Experience: A minimum of 5 years senior-level Defined Benefit pension administration experience is essential. Technical Knowledge: Advanced technical knowledge of UK pensions legislation and a track record of processing and authorising complex pension calculations . Qualifications: Educated to A-level standard or higher. A PMI pension administration qualification (e.g., APMI, RPC, CPC) is highly preferred or evidence of actively working towards one. Systems Experience: Familiarity with pensions administration systems, preferably Compendia and/or Intellipen , would be a significant advantage. Core Skills: Exceptional attention to detail, strong customer-focused communication skills (written and verbal), and a proven ability to work as a self-starter and effective team player within a multi-site operation. Does this sound like your next career move? Apply today. Working with Certain Advantage We go the extra mile to find the best people for the job. If youre hunting for a role where you can make an impact and grow your career, well work with you to find it. We work with businesses across the UK to find the best people in Finance, Marketing, IT and Engineering. If this job isnt for you, head to certainadvantage.co.uk and register for job alerts and career guidance tips. TPBN1_UKTJ

My job Quality Technologist (Nightshift) Location: Carrickmacross Hours: Sunday 21:00 - 5am-Monday - Thursday 23.30 - 07.30am Provide technical support and advise to the operational team to ensure current technical standards, customer requirements are maintained and enhanced where appropriate. To support all audits on site to ensure the auditor receives information in a timely and effective manner. Responsibilities: Safety is a condition Contribute to building a culture of food safety and quality across the site. Reduce hazards, risks, and incidents by promoting the Technical Excellence agenda. Embrace "Go for Zero" by promoting positive behaviours, root causing near misses and coaching team to manage safety in their areas. Track, report and help to improve safety & food safety performance metrics. Technical Excellence Strategy Drive compliance in all production areas against Food Safety & Quality Standards (OPEX MS) Promote Food Safety & Quality Culture model across site and involved in role out of site plan Key contact for production issues such as supplier NCs, positive release etc Lead out customer & 3rd party standards and confirm adherence through factory line walks, inspections and observations Manage supplier complaints & Non - conformances. Complete quarterly reviews with key suppliers, ensuring foods connected is maintained Lead key technical projects such as hygiene & allergen validations, site claims validations Manage key supplier relationships at site: e.g. pest control, chemical supplier Support internal & external audits and ensure corrective action close out is completed to schedule. Responsible for the completion of internal mock recalls and traceability exercises. Conduct investigations : eg microbial complaints etc ensuring root cause analysis and shared learning across site/ business where applicable. Support site during production trials to ensure product meets food safety and quality criteria Train out core technical skills such as allergen awareness/ Food Hygiene/ HACCP etc OPEX Improvement Set standards, raise standards, and confirm standard work across safety, quality, environmental and manufacture. Use data analysis to make problems visible, quantifiable and to guide decisions. Use OPEX tools to support operations in getting to root cause. Essential Criteria: HACCP & Food Safety Level 3 Strong working knowledge of BRC and industry regulations Experience in Technical/ Quality within Food Manufacturing Environment Desirable Criteria: 8 Step Problem solving experience Experience in leading 3rd party audits The company Pilgrim's Europe produces some of the best-known and most iconic brands in the UK and Ireland, including Fridge Raiders, Rollover, Denny, Richmond, Oakhouse and Moy Park, alongside a diverse range of industry leading own-label products in categories including fresh pork, lamb and chicken, working with all the major retailers and food service outlets. Our portfolio extends to authentic chilled and frozen ready meals, snacking ranges, added value and food service products. Across Pilgrim's Europe we combine 20,000 of the best people in the industry, united by a shared set of core values and a passion for producing the highest quality, most delicious and innovative food, which is enjoyed by millions of people in the UK, Ireland and Europe every day. Our Pilgrim's Europe team are based in our Pilgrim's UK, Moy Park, Pilgrim's Food Masters and Pilgrim's Shared Services businesses. What we'll bring to the table Competitive Salary Competitive Holiday Entitlement Pension Contribution Family Friendly Policies Learning and Development Opportunities Life Assurance People matter Previous Next Our values Determination Simplicity Availability Humility Discipline Sincerity Ownership TPBN1_UKTJ

Customer Service Administrator £14.75ph ASAP Start-temp St Mary Cray 8.00am-4.00pm-Mon-Fri Office Based A leading UK Utilities company based in St Mary Cray requires a Customer Service Administrator to join their team on a temp basis. Excellent opportunity to learn new skills and build on existing. The role: Supporting with customer on-boarding and introduction through telephone and e-mailing Entering and tracking data accurately and updating customers accordingly Pre-Works Communications - on both sides' contractor and customer Customer Satisfaction and After care (SC/FC Calls) Planning and Scheduling, raising necessary permits and TM with councils and contractors Record Keeping daily-using internal systems such as MaximoThe candidate: Strong customer service and relationship management Must be happy and confident being on the phone daily Ability to explain technical processes clearly to non-technical customers Organised, detail-oriented, and ability to manage multiple jobs at once Confident handling customer expectations and resolving concerns Ability to work independently and collaboratively with operational teams Strong proficiency in MS Office Suite: Excel, Outlook and Teams Previous experience using Maximo and BORIS-advantageous not essentialPlease send your CV forward if you are immediately available Customer Service Administrator as this role is to start ASAP! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK

Pre-Sales Consultant Excellent opportunity for an experienced Technical Pre-Sales professional to join a fast-growing, cloud-led Managed Service Provider operating at enterprise level. Permanent, full-time role based in the Basildon area, with hybrid working considered. Ideal for someone with strong MSP experience who enjoys customer-facing solution design, technical authority, and working closely with sales and delivery teams. To apply, please email Who is the client? Our client is a rapidly expanding Managed Service Provider delivering secure, scalable, and commercially aligned IT solutions to a diverse customer base. With a strong focus on cloud, security, and managed services, they are known for their consultative approach, technical depth, and ability to design solutions that align technology with real business outcomes. What will you be doing? This is a senior, customer-facing role sitting between sales, engineering, and service delivery. You'll act as a technical authority during the sales cycle, leading discovery, shaping solutions, and ensuring designs are robust, secure, and deliverable. For key and strategic accounts, you'll also provide Technical Design Authority oversight, maintaining architectural consistency and managing risk. Key responsibilities include: * Working closely with Account Managers and Business Development Managers to support new business and account growth. * Leading technical discovery sessions to understand customer requirements, risks, and compliance needs. * Designing end-to-end MSP solutions across cloud, infrastructure, networking, and security. * Acting as the technical lead in customer meetings, workshops, and presentations. * Producing high-level and low-level designs, architecture diagrams, and supporting documentation. * Providing technical input around security, compliance, resilience, and operational impact. * Acting as Technical Design Authority for strategic accounts, reviewing and approving solution designs. * Ensuring solutions align with internal standards, tooling, and service catalogue. * Supporting the creation of Statements of Work, proposals, and technical sections of bids. * Assisting with effort estimation, licensing, and third-party service considerations. * Working closely with delivery and operations teams to ensure smooth handover from pre-sales to implementation. * Contributing to technical governance, standards, and continuous improvement initiatives. What will you need? * Proven experience in a technical pre-sales, solutions architect, senior engineer, or similar role within an MSP or IT services environment. * Broad technical knowledge across Microsoft 365, Azure, Active Directory, and identity solutions. * Strong understanding of networking, firewalls, secure connectivity, and VPN technologies. * Experience designing backup, disaster recovery, and business continuity solutions. * Solid grasp of cyber security principles and managed security services. * Ability to translate business requirements into clear, supportable technical designs. * Strong communication skills, comfortable presenting to both technical and non-technical stakeholders. * Experience producing clear technical documentation and supporting sales activity. What would be desirable? * Previous experience acting as a Technical Design Authority or senior architectural reviewer. * Exposure to enterprise or regulated customer environments. * Relevant technical certifications across Microsoft, cloud, networking, or security. * Experience working within formal design governance or approval frameworks. The Package * Hybrid working options * Opportunity to operate as a senior technical authority within a growing MSP * Involvement in high-value, complex customer solutions * Supportive environment with influence across sales, engineering, and delivery To Apply Please apply through this advert or send your CV directly to By applying, you consent to your application being processed for this vacancy only. KEY SKILLS - Technical Pre-Sales, Solutions Architect, Technical Design Authority, MSP, Microsoft 365, Azure, Active Directory, Cloud Solutions, Networking, Firewalls, VPNs, Cyber Security, Backup & DR, Business Continuity, Solution Design, SoW, Technical Consultancy, IT Services. TPBN1_UKTJ

About 1 Warwick 1 Warwick sits on the prominent corner of Warwick Street and Brewer Street in the heart of London's bustling Soho. Set over seven floors, 1 Warwick is a member's house featuring beautifully designed private workspaces, member lounges, studio & gym, event spaces, restaurant & bar, and an expansive rooftop that looks over a neighbourhood which has played muse to writers, artists, poets, actors, musicians, and designers over the centuries. Inspired by Maslow's theory of human motivation and happiness, 1W is the newest addition to the Maslow's family. About Maslow's Maslow's is a collection of thoughtfully designed members' houses, including three public restaurants. Inspired by Maslow's hierarchy of needs, these spaces cater to both professional ambition and personal fulfilment, offering private offices, shared workspaces, fitness studios, bespoke meeting rooms, rooftop bars, restaurants, and curated cultural events. Unlike traditional offices or impersonal coworking spaces, Maslow's houses are warm, tactile, and energizing—designed for enhanced productivity in a familiar, relaxed setting. With two existing locations in London's vibrant Fitzrovia and Soho, Maslow's fosters connection, conversation, and restoration, ensuring members thrive in an environment where time feels well spent. In 2026 we open our third members' house and workspace in The Kensington Building. As a team, our values are Caring, Curious and Committed – which inspire us through our journey of growth. The Role We have x2 vacancies for skilled and enthusiastic Bartenders to join our dynamic team. If you have a flair for mixology, a friendly manner, and thrive in a fast-paced environment, this could be the perfect opportunity for you. As a Bartender, you will be responsible for creating an enjoyable and memorable experience for our customers, maintaining the bar area, and ensuring compliance with all relevant regulations and policies. Responsibilities: Welcoming and greeting guests in a friendly and professional manner. Taking drink orders and serving guests with efficiency and accuracy. Preparing and crafting a variety of alcoholic and non-alcoholic beverages based on customer preferences and our menu. Demonstrating knowledge of various cocktails, spirits, wines, and beers. Maintaining a clean and organized bar area, ensuring all supplies are well-stocked. Handling cash transactions and accurately processing payments. Engaging with customers, building rapport, and ensuring their overall satisfaction. Adhering to all relevant health and safety regulations. Collaborating with team members and communicating effectively to ensure smooth operations. Requirements: Previous experience as a Bartender in a busy and reputable establishment is preferred. Excellent knowledge of mixology, drink recipes, and presentation. Strong customer service and interpersonal skills. Ability to work well under pressure and multitask in a fast-paced environment. Outstanding communication and listening skills. Attention to detail and ability to maintain high standards of cleanliness. Flexibility to work evenings, weekends, and holidays as required . What We Offer: £450 Gross Refer-a-friend scheme (unlimited referrals!) 50% discount on F&B onsite Reward and discounts platform SmartTech and CycleToWork schemes Access to delicious on shift meals Great and fun local business partnership discounts *Please note that we do not have a Skilled Worker Sponsor License TPBN1_UKCT

Automation Analyst Job Type: Full-time, Permanent Pay: From £30,000 per year, Bonus scheme Schedule: Monday to Friday This is a fully office based role. City Rooms is London’s most prominent provider of co-living accommodation. For over 15 years we’ve provided thousands of Londoners with great-value, well-managed homes across the capital. We are now building a new, expanded Operations function focused on smarter processes, better systems and scalable growth. As part of this, we are looking for an Automation Analyst to help turn our day-to-day workflows into reliable, automated processes. This is a practical, hands-on role working directly with our Operations team to remove repetitive admin, improve accuracy and help the business run more efficiently. What you’ll be doing Building and maintaining automation flows using Microsoft Power Automate Creating workflows triggered by emails, forms, schedules and system updates Connecting Outlook, SharePoint, Excel, Teams and our internal systems through automation Working closely with Operations to turn documented processes into working bots Monitoring live automations and fixing issues when something breaks Improving existing flows as volumes grow or processes change Keeping clear records of what each automation does About you You enjoy building things that make life easier for other people You are organised, logical and comfortable working with systems and processes You have good technical ability but also enjoy working with non-technical colleagues You like solving practical problems rather than writing theoretical code You can work independently, but you’re also a strong team player What you’ll need Experience using Microsoft Power Automate Understanding of triggers, conditions and actions Confidence working with Outlook, SharePoint, Excel and Teams Strong attention to detail Nice to have Power Automate Desktop or RPA tools; Power Apps Experience in operations, admin, finance or customer-service environments What do we offer you!? Fresh fruit each day. 1 day off on your birthday and 1 wellness day off per annum. Regular eye tests, employee discount benefits scheme. Additional holiday and SSP top up accrued with length of service. Summer and Winter annual party, other company events. To Apply If you feel you are a suitable candidate and would like to work for City Rooms, please do not hesitate to apply

Job Description EU Major Incident Manager French Speaking The EU Major Incident Manager plays a pivotal role in protecting service availability across the business by leading the end-to-end management of all Major Incidents. Youll drive rapid service restoration, deliver clear and timely communications, and minimise operational impact across multiple European markets. The role demands calm leadership under pressure, strong coordination skills, and the ability to bring together internal teams and external Service Providers to achieve swift, effective resolution. This is a hybrid position, with occasional travel for site visits, team meetings, or industry events. You will also participate in an out-of-hours on-call rota, including overnight, weekend, and bank holiday cover, supported by an on-call allowance. Responsibilities Assess impact and urgency, declare Major Incidents, and initiate business continuity or disaster recovery procedures when required. Lead all service restoration activity, including workarounds and Major Incident calls. Coordinate Service Providers, resolver groups, and external suppliers to ensure timely engagement and progress. Deliver accurate, concise, and timely outage and business communications throughout the incident lifecycle. Drive post-incident reviews, ensuring root cause identification and strong corrective and preventative action plans. Act as an escalation point where ownership or resolution responsibility is disputed. Provide technical and process guidance to resolver groups and Service Providers, ensuring a consistent global approach. Protect customer business interests by maintaining impartiality across all Service Providers. Work closely with Service Managers, Incident Managers, and Change Managers to strengthen the Major Incident process. Produce and maintain all Major Incident, Problem Review, and Root Cause Analysis reporting. Create problem records and identify systemic weaknesses for handover to the Problem Management team when not actively managing incidents. About You You bring solid experience in IT service operations and a strong grounding in ITIL practices, particularly Incident, Request, and Problem Management. Youre confident leading high-pressure situations, coordinating multiple teams, and communicating clearly with both technical and non-technical audiences. Your background includes working with complex, highly available technology environments, and youre comfortable analysing trends, producing clear reports, and influencing others without direct authority. Youre organised, delivery-focused, and able to work independently while remaining a strong team player. Adaptability, resilience, and the ability to negotiate effectively in challenging situations are key strengths. A customer-focused mindset, excellent written and verbal communication skills, and the ability to maintain clarity during fast-moving incidents are essential. Fluency in French is required for this role. Benefits: Car/ Travel Allowance: £5500 per annum Private Medical: Single Cover Early Access to Your Earnings: Use our dedicated Wage Stream app to access your earned salary whenever you need it, helping you manage your finances with ease and confidence. Flexible Time Off: Take advantage of the option to purchase additional annual leave. Comprehensive Wellbeing & Health Support: Benefit from our Employee Assistance Programme, offering confidential mental health support, 24/7 GP appointments, physiotherapy, flu vaccinations, eye tests and a wide range of health services for you and your family. Competitive Pension Scheme: Secure your future with our robust pension plan designed to help you plan long term. Life Assurance: Peace of mind with life assurance coverage designed to protect you and your loved ones. Exclusive Discounts: Enjoy access to Sysco Perks, where youll find discounts on everything from gym memberships to your weekly grocery shop. Special Sysco Product Discounts: Get the chance to purchase our food products at significantly reduced prices. Free Mortgage Advice: Navigate the property market with confidence thanks to complimentary expert mortgage guidance. Enhanced Family-Friendly Leave: Our policies support you through important life moments, offering greater flexibility and care for you and your family. TPBN1_UKTJ

Description Join us, be part of more. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it. About your team: At British Gas, our mission is to sell it and mend it. We've been powering the UK's homes and businesses for over 200 years - but supplying energy is just part of what we do. We're making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we're making it cheaper and easier for our customers to reduce their carbon-footprint. About your role: We're looking for skilled Electricians to join our experienced Field Engineering team, ensuring our customers receive exceptional service exactly when they need it. Being there for our customers is our priority, and you'll play a pivotal role in delivering our British Gas Service Promise of same-day fixes and installing electric vehicle charge points. Base Salary: £41,389 plus up to 6.2k London weighting allowance (dependent on area) with uncapped OTE - £57,589 (including LWA) is a realistic expectation through our comprehensive field reward scheme. As a British Gas Electrician, you'll use your expertise to deliver safe, high-quality electrical work in customers' homes, from fault finding and installations to full rewires and EV charge point installations. You'll need at least two years' experience as a qualified electrician. EV installation experience is a bonus, but if you don't have it yet, we'll give you the training and qualifications to get there. Your customer service excellence and problem-solving abilities will enable you to diagnose issues efficiently and work safely to ensure first-time fixes whilst promoting British Gas products and services through professional advice and expertise. What we're looking for: City & Guilds 2365 Parts 1 & 2 (or equivalent), culminating in a Level 3 Technical Certificate including the National Electrotechnical Training (NET) AM2 certificate Demonstrable experience working in the electrical industry Current City & Guilds 2382 - B.S. 7671 IET Wiring Regulations certificate City and Guilds 2391.52 (or equivalent) would be highly desirable City & Guilds 2921/2919 EV charging is desirable Why should you apply? We're not a perfect place - but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we're a great place to work and what being part of more means for you. If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey. TPBN1_UKTJ

Fire and Security Engineer NO OUT OF HOURS CALL OUT! Location: North London only, mobile Competitive salary + Massive additional earning potential Dynamite are recruiting on behalf of a leading national provider of fire and security solutions, trusted by thousands of businesses across the country. With many years of industry experience, this team prides itself on delivering exceptional service. As a key member of their field team, you will be working only inside of core hours, responsible for the fault diagnosis, repairs, servicing, maintenance, small works of fire alarm systems, security systems (CCTV, intruder alarms, access control), and related equipment for both commercial and residential clients. What's on offer for the new Fire and Security Engineers? Competitive salary with great performance-related bonuses (Non targeted options available should you wish) Company van, tools, and mobile phone. Ongoing professional development and training for each individual Holiday allowance which increases with service. Pension scheme and other company benefits. Opportunity to work with a highly regarded national company with a reputation for excellence. Requirements: Proven experience as a Fire and Security Engineer Ability to troubleshoot and diagnose faults in electrical systems and fire/security equipment. Excellent communication and customer service skills. Full UK driving license. Flexible and willing to travel Lincoln through to Doncaster If you're looking for a rewarding role in a dynamic and growing Fire and Security company, with fantastic work life flexibility, we'd love to hear from you. Apply now to join this team of dedicated professionals making a difference in fire and security safety across the UK. Apply now or contact: E: hannah.benneyworth@(url removed) T: (phone number removed)

Do you want to be part of something special? Morela is representing a high-growth start-up redefining IT Operations, led by a serial entrepreneur with a proven track record of building successful businesses. This is your chance to join a team breaking the mould in enterprise service delivery and shaping the future of IT Operations from the ground up. We're looking for a Technical Observability Consultant who thrives in complex enterprise environments and enjoys working directly with customers. This is a highly client-facing role where you'll confidently stand in front of the business, articulate value, and help sell observability-led solutions, while also having the technical depth to design and deliver them. You will design, implement, and optimise IT Operations solutions across Observability, AIOps, and ITSM , helping clients adopt best practices in Event Management and OpenTelemetry . Acting as a trusted advisor, you'll bridge technology and business strategy, translating complex technical concepts into clear outcomes for stakeholders, and guiding customers through their observability journey end-to-end. You'll also contribute to the development of frameworks, accelerators, and methodologies that define how the company delivers its services. Skills & Experience: 5+ years' experience in IT Operations, consulting, or related technical roles Strong hands-on experience with observability platforms such as Dynatrace, AppDynamics, Datadog Experience with AIOps / ITSM tools including BigPanda, Splunk ITSM, ServiceNow, or equivalent Solid expertise in Event Management and OpenTelemetry Strong understanding of ITSM / ITIL frameworks and Enterprise Architecture principles Proven experience delivering and presenting solutions to large enterprise clients Comfortable leading customer conversations, standing up solutions, and articulating value to both technical and non-technical stakeholders Ability to bridge deep technical delivery with commercial and business outcomes Excellent communication, problem-solving, and stakeholder management skills Compensation & Benefits: Base salary: £80,000 – £100,000 (depending on experience) Annual performance bonus 25 days' annual leave plus bank holidays Hybrid working with flexibility around client engagements Opportunity to work on innovative, high-impact projects within a fast-growing start-up If you're passionate about Observability , enjoy working directly with customers, and want to help shape how modern IT Operations solutions are sold and delivered, this is the role for you. You can email me directly at TPBN1_UKTJ

Air Conditioning Engineer Location: Bedfordshire, Buckinghamshire, or Hertfordshire We are looking for skilled, but also semi-skilled Engineers to join our family friendly team. We operate a no on-call, no weekends, and no London work policygiving you your personal time back and allowing you to fully enjoy weekends and bank holidays. As an Air Conditioning Engineer, you will be take part in installations, maintenance, and repair of air conditioning and HVAC systems across commercial and residential sites. Key Responsibilities: Install air conditioning systems, including split, VRV/VRF, packaged units, and ventilation systems. Carry out routine maintenance and servicing. Diagnose and repair faults, including refrigerant leaks, electrical issues, and component failures. Conduct system testing, including pressure and leak testing. Ensure compliance with F-Gas regulations and health & safety standards. Provide excellent customer service and professional communication on-site. What Were Looking For: Previous experience in HVAC installation, servicing, and repairs. F-Gas certification (mandatory for skilled engineers, but open for non-skilled) Knowledge of various air conditioning systems (split, VRF/VRV, etc.). Strong fault-finding and problem-solving skills. Full UK driving licence. Ability to work independently and as part of a team. What We Offer: Salary: £40K - £45K basic + package Company vehicle + fuel card Company phone and uniform provided Career development opportunities Flexible working options 22 days holiday + Bank Holidays (increasing to 25 after 3 years). Extra holiday for your birthday 2 additional paid days off for charity work and sponsored events. Profit-related bonuses after 2 years. Pension & private healthcare included as standard. Exciting opportunity for Global overseas work (after a qualifying period) with enhancement + travel bonus (£350-£500 per week depending on location). Ready to Take the Next Step? Apply today and join a team where your skills and expertise are truly valued! TPBN1_UKTJ

Customer Solutions Advisor Who We Are at Drive DeVilbiss Drive DeVilbiss has become a leading manufacturer of medical products with a strong and consistent track record of growth achieved both organically and through acquisitions. We are proud of our high-quality, diverse product portfolio, channel footprint and global operating scale. Our products are sold into the homecare, long-term care, retail, and e-commerce channels in more than 100 countries around the world. Leading the World with Innovative Healthcare Solutions that Enhance Lives What you'll be doing: Accurate order processing and order management in a timely and detailed manner Handling telephone and email enquiries within agreed SLAs Processing customer complaints, ensuring the best outcome for the customer and the company Liaising with and supporting our team of nationwide Business Development Managers Management and organisation of your own, and shared sales inboxes Efficient, timely & detailed correspondence with external & internal customers Generating quotes and producing reports as and when required What we're looking for: Previous customer service experience and excellent attention to detail is a must Ability to persuade, influence and negotiate effectively at all levels, both in and outside of the organisation Ability to work independently and as part of a team Excellent communication skills both verbal and written Ability to build strong working relationships both in and outside the organisation Computer literate/keyboard skills Previous knowledge of a CRM system preferred but training will be provided for the right candidate A determined, self-motivated team player who works calmly under pressure Our Customer Experience Principles We live by six key principles to deliver the best service Being easily accessible and ready to help Caring, listening, and responding in a timely manner Honouring our commitments Being knowledgeable, honest and a trusted partner Admitting when we have made a mistake, apologising and fixing it Giving the level of service we would expect to receive ourselves. Why You'll Love Working With Us Were not sharing the salary just yet, but its competitive and worth talking about. What really makes us stand out is how proud our team is of the work they do. We make sure that dedication is recognisednot just with pay, but with great benefits and support. Heres what you can look forward to, beyond the salary: Generous Annual Leave 26 days to start, rising to 28 with service, plus your birthday off every year! You can also buy, sell, or carry over leave to suit your lifestyle. Pension Scheme Helping you plan for a secure future. Employee Assistance Programme Free, confidential support for your mental, emotional, and financial well-being. Bike2Work Scheme Save money and stay healthy with tax-efficient bike purchases. Free Onsite Parking No stress, no extra cost. Long Service Recognition We celebrate your loyalty and contributions. Staff Discount Enjoy great savings on our products. Perkbox Access Unlock a world of perks, discounts, and rewards to make life a little sweeter. *Eligibility for some benefits depends on length of service Equal Opportunities Statement: At Drive DeVilbiss, we are proud to be an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants, and we ensure that no individual is treated less favourably on the grounds of race, colour, nationality, ethnic or national origin, sex, marital or civil partnership status, religion or belief, age, sexual orientation, gender identity, or disability. We comply fully with all applicable legislation governing non-discrimination in every location where we operate. Our recruitment and selection processes are regularly reviewed to ensure fairness, consistency, and that all candidates are assessed solely on the basis of their skills, qualifications, and experience relevant to the role. Please note: All successful applicants will be required to provide proof of their eligibility to work in the UK and supply accurate reference details covering their recent employment history. Certain roles may also be subject to an Enhanced DBS (Disclosure and Barring Service) or PVG (Protecting Vulnerable Groups) check. REF-226 532 TPBN1_UKTJ

A new vacancy has arisen within the Skyline Division for the position of Project Manager to service the Southern region. This ideal candidate will be based in the Stratford (London) or surrounding area within a 10-mile radius. You will join them on a full-time, permanent basis, and in return, you will receive a competitive salary. As the UK market leading Kitchen, Bedroom and Bathroom fitted furniture manufacturer, they have had unsuppressed growth over the last 50 years, with an emphasis on providing a high standard of products and service. They are currently seeking the very best people, to further strengthen their position within the industry by appointing dedicated individuals to share in their success. The Project Manager role: The role is field based and brings with it the responsibility of protecting the business by managing and documenting site activity, both pre-delivery and post-delivery. The key responsibilities of their Project Manager will include: Ensuring excellent service to sensitive customers by establishing and maintaining clear lines of communication. Attending site set ups and progress meetings for allocated Skyline projects. Scheduling plots for delivery via site plot schedules on the company Extranet or by submitting call-off forms to the Sales Office, in line with customer programmes and company lead-times. Carrying out the check measure of plots 3 weeks before delivery for standard product and 5 weeks before delivery for non-standard product (e.g. Paint to Order), reporting and documenting any findings directly to the customer via IMS documentation. Submitting approved marked up revisions to the company Design Office via an amendment form. Carrying out the readiness inspection of plots 2 weeks before delivery for standard product and 4 weeks before delivery for non-standard product, to ensure that when materials arrive on site they can be fitted without delay. Inspecting the delivery and offload route a week prior to delivery, reporting back any issues to the National Project Manager. Carrying out week of delivery checks on plots to ensure that they have progressed to a level which enables company materials to be fitted, reporting all findings via IMS and circulating accordingly with photographic evidence where required. Rescheduling delivery dates in the system, where necessary, and then confirming these movements with the customer via e-mail. Maintaining a site activity folder throughout the life of allocated projects. Working closely with company Contracts Managers and fit teams to ensure that the delivery to completion of materials is kept to the shortest time scale possible. Integrating company procedures with customer systems, such as 4 Projects, CADWEB, Conject and Fieldview. Reporting and documenting findings both internally and externally. Completing the stage and final stage sign offs for company materials on site. In order to succeed in this Project Manager role, you must have: Experience of scheduling and managing plots, including check measures and readiness inspections. High levels of customer service. Good time management. An awareness of company lead-times and weekly production deadlines. You will be: Able to work effectively to achieve departmental KPI targets. Able to communicate confidently with people at all levels to develop existing relationships with Architects, Specifiers, Site/Project Managers, Buyers, Senior Managers and Directors. Able to work under pressure. Self-motivated and able to maintain deadlines. Willing to work as part of a dynamic team. This position will be rewarded with a competitive salary. In order for your application to be taken further please state your required salary. If this sounds like the perfect opportunity for you and you’d like to become their Project Manager then please click ‘apply’ today – don’t miss out, they’d love to hear from you

Description Our local government clients in Westminster, London, are recruiting a Contact Centre Advisor. To proactive and empathetic Contact Centre Advisor to join our dedicated team. This is a vital frontline role supporting residents, particularly those experiencing homelessness, through high-quality customer service and case management. Responsibility Handle customer queries via telephone and email with professionalism and empathy. Accurately record and manage cases using internal systems and spreadsheets. Proactively drive queries and workstreams forward, often through to resolution. Communicate clearly and effectively, ensuring every interaction is led with Understanding and care. Collaborate with internal teams and external partners to ensure seamless service delivery. Qualification – Essential GCSE Grade (or equivalent) in English Language and Mathematics. Proven skills in working within a customer service environment Proven skills in problem-solving Proven skills of good communication (both written and verbal) Advanced – Microsoft Office (Word, Excel, Outlook), social media and accounting software. Qualifications, Knowledge, and Experience Requirements - Criteria to be Evaluated at the Shortlisting Stage. We're looking for someone who thrives in a fast-paced environment and is passionate about making a difference in people's lives. The ideal candidate will have: Mandatory experience in a contact centre or equivalent customer service role. Desirable experience working within or alongside homelessness services. Strong written and numerical skills. Proven ability to manage cases and maintain accurate records. Excellent telephone communication skills. A proactive and driven approach to customer service. Essential Experience Demonstrable experience of delivering excellent customer service Experience of working in a fast-paced and target-driven environment, and able to meet targets and deadlines whilst working under daily pressure. Experience in dealing with difficult customers and maintaining a professional approach to resolving their concerns/meeting their needs. Desirable Experience Experience of working within a public sector environment Experience of service delivery in a Contact Centre or customer-facing environment Customer-focused and able to communicate with stakeholders both internally and externally Well-developed questioning and listening skills and an ability to communicate with empathy and clarity, both by phone and across a range of digital platforms. Good written and spoken English Use appropriate communication skills, along with reinforcement techniques (to confirm Understanding) during non-facing customer interactions Demonstrate patience and calmness when dealing with customer conflict and challenge Ability to quickly tune into customers' needs to show you understand the customer's point of view. Confident using a range of digital platforms to resolve customer queries. Use an appropriate ‘tone of voice’ in all communications, including written and digital, that reflects the organisation's brand Good keyboard skills, accuracy and attention to detail A passionate and enthusiastic team player with a positive and flexible approach. Able to acquire knowledge and grasp new concepts quickly and to deal appropriately with diverse enquiries of varying degrees of difficulty. Essential Compliance Requirements 3 Years References, including current employment Willing to engage in the mandatory pre-screening application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment agency for this vacancy. Our organisation is deeply committed to fostering an environment of equal opportunity and diversity in the workplace

Telecare Officer Location: London SE13 Contract: Shift work – 24 hours / 365 days a year Salary: £20.62 per hour PAYE or £27.15 per hour Umbrella DBS: Enhanced DBS required Discover yourself in Lewisham – where what you do truly makes a difference Lewisham is a vibrant, culturally diverse borough with a proud history of welcoming communities from around the world. As the UK’s first Borough of Sanctuary, we are committed to championing the rights, safety, and wellbeing of refugees, migrants, and all residents who call Lewisham home. About the role We are looking for a calm, compassionate, and reliable Telecare Officer to join our Linkline Telecare Service. This is a vital frontline role where you will help keep vulnerable adults safe and supported to live independently in their own homes. Working on a shift basis across 24 hours, 365 days a year, you will be the first point of contact for service users who activate their telecare alarms. You will assess situations quickly and respond appropriately to prevent harm, provide reassurance, and coordinate support when it matters most. No two shifts are the same, making this a varied and rewarding role for someone who thrives under pressure and values excellent customer care. Key responsibilities • Respond to calls from the digital alarm receiving service promptly and professionally, • Assess emergency and non-emergency situations and take appropriate action, • Provide calm reassurance and clear communication to vulnerable adults, • Liaise effectively with emergency services, colleagues, carers, and partner agencies, • Accurately record actions and maintain service user information using digital systems, • Work collaboratively as part of a team to ensure a responsive and high-quality service What we’re looking for • Experience of working within adult social care or supporting vulnerable adults, • A calm and confident approach, particularly in emergency or high-pressure situations, • Strong communication skills with a caring, patient, and customer-focused manner, • Ability to use technology confidently and adapt to a range of digital systems, • A team player who can also work independently when required, • Willingness to work shifts, including nights, weekends, and bank holidays Special conditions • Shift pattern typically consists of 3 x 12-hour shifts per week (days and nights), • Weekend and Bank Holiday working required, • Subject to an enhanced DBS check, • You must be able to drive a leased car as part of the role, • This role is office-based and does not support home working Join us If you’re passionate about supporting people to live safely and independently, and you want a role where your actions genuinely make a difference every day, we’d love to hear from you

Join Police Digital Service as an Event Management Officer - 9 month Fixed Term Contract (Maternity Cover) Salary starting at £38,000 per annum The Event Management Officer will support the event planning and coordination team in organising, managing, and executing both online and in-person events. This experienced position required hands-on experience in event administration and management, ideal for those building on their experience and required essential skills in logistics, client relations, vendor management, and event execution. About Police Digital Service To protect people from harm in our rapidly changing world, police services must not only keep up with technology and business changes but develop capabilities and ways of working that will enable them to adapt to and deal with the complexity of modern criminality. Police Digital Service strives to be the go-to partner for technology developments and programmes across UK policing. Our team provides technical advice and delivers services to help policing and law enforcement organisations across the UK prioritise and focus on technology efforts. Our vision is to support UK policing to keep people safe, get more from technology investments and make better use of public money, and we're always on the lookout for great talent to help us achieve this. Our Values are: We value People We do the right thing We are innovative We are one Team We are proud and passionate Why Join us? Balance is important and we want you to take time off to recharge - we offer 28 days' annual leave plus bank holidays, rising to 30 days after 5 years of service. Holiday Purchase also available Flexible working hours - We trust you to do your job and we appreciate that life doesn't always fit around a 9 to 5 workday. We operate core hours of 10 to 4, Monday to Friday (37hr week) We care about your well-being - we have an EAP that offers not just welfare benefits but also retail discounts Plan for the future - we offer an excellent pension scheme and life assurance cover Put your mind at rest regarding your health - offering remote GP, mental health and physiotherapy appointments via video consultation Family - Enhanced maternity and paternity pay along with a flexible return to work Community - one paid day off per year for volunteering You can find out more here: Benefits - Police Digital Service (pds.police.uk) Key Responsibilities Lead on the preparation, planning and delivery of events. Communicate with event stakeholders, delegates, vendors, and clients to ensure alignment with event requirements. Maintain event project timelines and update team members and stakeholders on event progress. Arrange event venues, transportation, and accommodation for attendees and staff. Lead on stakeholder and colleague communications to manage orders with event suppliers. Provide coordination support during events and troubleshoot issues as they arise. Maintain accurate records for all event-related documents. Prepare post-event reports and evaluations. What you need to succeed in the role Be proactive and adaptable with a strong willingness to take responsibility for issues and events. Ability to work independently and as part of a team. Professional attitude and strong customer service orientation A degree in Event Management, Hospitality, Marketing, Business, or a related field or equivalent experience Proven track record in event coordination or administration Strong organisational and multitasking abilities. Excellent written and verbal communication skills. Attention to detail and ability to work under pressure. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and event management software is a plus. Strong understanding of budgeting and financial tracking for events. For a full list of responsibilities and criteria, please refer to the Candidate Pack. Diversity, equity and inclusion We are committed to equal opportunities for all and will not discriminate on any grounds. We encourage applications from people from the widest possible span of experience. All applicants will be considered without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, parental status, nationality, neurodiversity or disability status. Working Arrangements This is a remote role with some national travel required to attend meetings and events. All applicants must be eligible to undergo NPPV3 (Non Police Personnel Vetting Level 3) and SC vetting clearances. Successful applicants will require NPPV3 clearance to have been cleared before starting with PDS. Please note, we may choose to close the advert early if we receive a high volume of applications for this role so please endeavour to complete your application as soon as possible. TPBN1_UKTJ

Job Title: VAT Manager Location: Manchester Salary: Up to £75,000 (London) Company Overview: Our client is a leading UK Top 60 accountancy firm with a differentiated advisory-led proposition, headquartered in Manchester. They have been a trusted name in professional services for over 40 years. Their commitment to excellence and customer satisfaction has positioned them as a premier provider in the market. Our client does not offer a one-size-fits-all approach. They recognise that, in today’s economic environment, businesses require bespoke support and provide end-to-end services from start-up to exit strategies. Their mantra is: “Good advisers help your business. Great ones transform it.” This forms the foundation of the business. Role Overview Our client is seeking a proactive, commercially minded VAT Manager to play a central role within their VAT team. Reporting directly to the VAT Director, the successful candidate will act as the first point of contact for clients, taking ownership of complex VAT matters, managing a diverse portfolio, and building long-term, trusted client relationships. This is a high-impact position where the VAT Manager will lead on technical advisory work, oversee case management, and confidently represent clients in negotiations and disputes with HMRC. The role involves close collaboration with colleagues across the wider firm to ensure exceptional service delivery and contribute to the continued growth and reputation of the VAT offering. Key Responsibilities: Act as the primary VAT contact for an assigned client portfolio, building strong relationships and delivering commercially focused advice Lead on complex VAT matters, applying legislation, case law, and HMRC guidance to provide clear and strategic solutions Represent clients in HMRC enquiries and disputes, preparing well-structured technical arguments and defending positions confidently Maintain responsibility for the quality and accuracy of VAT work, ensuring strong compliance standards and robust audit trails Identify risks and opportunities early, leading on technically challenging matters and escalating to the VAT Director where appropriate Contribute to business development activities, engaging with new enquiries, identifying growth opportunities, and supporting cross-referrals across the firm Lead, mentor, and support junior team members through training, work reviews, and ongoing development Monitor changes in VAT legislation and HMRC practice, contributing to internal knowledge sharing and external thought leadership Build effective working relationships with HMRC and external advisors, ensuring communication is professional and aligned with client objectives Enhance internal VAT processes, maintaining central query logs and supporting knowledge sharing across the team Provide high-level VAT advisory support to both clients and internal stakeholders, grounded in strong legal and commercial analysis Lead on ECNs, Pre-Creds, and non-statutory clearance requests, ensuring submissions are technically robust and well evidenced Engage with senior leadership, providing updates on client matters, risks, and emerging technical issues Attend networking events, seminars, and industry briefings to strengthen expertise and professional presence Act as a senior point of contact for DIY Housebuilder Claims, ensuring smooth management and high service standards Requirements: Fully qualified accountant (ACCA / CTA / ACA or equivalent) with strong technical grounding in UK VAT legislation, case law, and HMRC processes Significant hands-on VAT experience gained within an accountancy practice or specialist tax environment Proven ability to manage and grow client relationships, acting as a trusted advisor and primary point of contact Demonstrable experience handling HMRC enquiries and disputes, with confidence in defending technical positions Strong analytical and problem-solving skills, with the ability to interpret legislation and provide clear strategic recommendations Excellent communication and interpersonal skills, able to explain complex VAT matters clearly and effectively Experience mentoring and developing junior team members Highly organised with strong attention to detail and the ability to manage multiple deadlines Commercial awareness, with the ability to identify opportunities and support the growth of the VAT service line Proactive approach to continuous professional development and staying current with VAT developments Collaborative mindset, working effectively with colleagues across tax, audit, accounts, and advisory teams

Building Services Engineer Location: Kingston, KT1 2EE Salary: £36,000 - £40,000 per annum, DOE + Excellent Benefits! Contract: Full time, Permanent Hours : Monday - Friday 8am - 4.30pm 37 hours per week KUSCO (Kingston University Service Company Ltd) is a wholly owned subsidiary company of Kingston University, established in December 1997. It is a non-profit making organisation providing facility management services to Kingston University. We are now recruiting for a Building Service Engineer to join our team, carrying out PPMs and Reactive Maintenance works to the site! You must record all works on a PDA, Planon is the CAFM system we operate. As our Building Services Engineer you will assume responsibility for: Plumbing issues, keeping the facilities operational, completing PPM's AHU Maintenance, AC trouble shooting. Utilising mechanical knowledge to troubleshoot and repair systems. Understanding logic controllers and interpreting building drawings Supervising maintenance tasks and contractors Resolving technical issues which arise Delivering exceptional customer service to Kingston University Students and Staff In order to be successful in this role you must have / be: Previous Maintenance Experience: 5 years (preferred commercial environment) Team player Proficient in English for effective communication Possess mechanical and electrical knowledge. Experience with logic controllers and interpreting building O&M's Work on your own, carry out maintenance activities, completing PPM's. Driving Licence (Use of the call out vehicle) Why join us Be part of a welcoming, supportive campus team. Flexible approach to different working areas. Training provided for all equipment and cleaning processes. Work in a busy, vibrant university environment. If you're dependable, take pride in your work, and enjoy keeping spaces clean and welcoming, we'd love to hear from you. Apply now and help us keep Kingston University looking its best every morning! No agencies please. TPBN1_UKTJ

Job Title: Sales Executive (Polish speaking) Location: Edgware, HA8 7EB Salary: OTE £40k + Job Type: Full-time, Permanent. Monday to Thursday, 10am - 7pm & Friday 10am - 5pm. Fully office-based role. The Role: We are currently seeking a confident, energetic, motivated and relationship-oriented Sales Executive (Polish speaking) who embodies a positive and passionate attitude to join our dynamic sales team. The ideal candidate will have the ability to build strong rapport with clients, grow their portfolio, and successfully convert a high number of clients to our services. This is an exceptional opportunity for an individual who possesses a genuine passion for their work, takes pride in delivering exceptional service, and strives to achieve optimal results for clients. In this role, your primary objective will be to efficiently handle a significant client portfolio, as well as dealing with hot and warm leads, while upholding our business directives and delivering an exceptional service. Maintaining strong relationships with our external partners will be crucial to ensure that all matters are handled in the most appropriate manner. As the initial point of contact for our valued clients, we are seeking individuals who have a sincere desire to assist by actively listening, empathising, and determining the best course of action for each client. As our Sales Executive (Polish speaking), you will be responsible for providing compassionate customer service to individuals who have undergone challenging life events. Your role will involve guiding customers throughout their claims journey, ensuring a seamless and personalised experience. Joining our growing sales team, you will thrive in an environment that fosters mutual support in achieving personal and team targets. Our office operates at a rapid pace, with a focus on making outbound calls to clients who require our expertise in finding suitable legal representation. Please note - candidates must confirm the below in order to be considered; Must be fluent in Polish. Must live within a commutable distance to Edgware (HA8 7EB).Who Are We? National Claims is a client management company based in Edgware, Greater London. We help those who have had non-fault accidents, Clinical Negligence cases and assisting tenants in addressing housing disrepair issues. We are committed to guiding our clients through their entire legal journey, connecting them with specialized law firms tailored to their specific needs. Skills and experience required: Accurate data capture and concise summarization in accordance with business guidelines; Excellent customer service skills; Exceptional verbal and written communication skills, both over the phone and through email; Proficiency in using multiple systems interchangeably and strong keyboard skills; Organisational skills, efficient time management, and the ability to understand and meet client requirements; Understanding of compliance importance and awareness of potential consequences to the business if not adhered to; Motivation to meet and exceed sales targets, a strong work ethic, and the ability to thrive within a friendly team environment. Persistence in sales follow-up inquiries.Desirable Personal Attributes: Passionate about delivering exceptional service; Driven to achieve the desired outcome; Curiosity and ability to ask the right questions; Team-oriented, working collaboratively to achieve shared goals; Strong work ethic; Motivated and self-driven; Outgoing and engaging attitude; Confident telephone manner; Excellent customer service skills; Ability to work effectively in a team environment.Benefits: Pension Scheme; Monthly incentives; Team nights out.Monthly Incentives include: Sales person of the month recognition Highest Conversion for the month recognition Voucher for hitting monthly team targets 1st and 2nd place for the highest trust pilot reviews for the month Highest Yearly Conversion Prize - This year the agent will receive £1200 worth of Holiday Vouchers. Introducer fee when introducing friends or family. Uncapped Commission 30 Holiday Days - Including Bank holidaysPlease click on the APPLY button to submit your CV for this role. Candidates with the relevant experience or job titles of: B2B Sales, Area Sales Manager, Regional Sales Coordinator, Field Business Development Manager, Account Manager, Key Account Manager, Sales Development, Sales Coordinator, Sales Coordinator, Sales Team Lead, Business Development Lead, Sales Controller, Direct Sales, Account Sales Consultant, Sales Account Specialist, Key Sales, Business Developer, Senior Sales, Business Development, Sales Development, Business Development Lead, Business Development Specialist, may also be considered for this role

Aerospace Operations Account Manager Location: Heathrow area Salary: £40,000 - £45,000 + benefits + Bonuses Working Pattern: Monday to Friday with flexible start and finish times Sector: Aerospace & Time-Critical Logistics The Opportunity We're exclusively partnering with a well-established global logistics provider to recruit an Aerospace Operations Account Manager to support the continued growth of their Aerospace and Time-Critical division. This is a hands-on operational role, managing high-value, mission-critical Aerospace shipments where precision, speed, and compliance are non-negotiable. The business offers a Monday-Friday working week with flexible start and finish times, making this a rare opportunity to balance a demanding Aerospace role with genuine flexibility. You'll take ownership of key Aerospace accounts, acting as the operational link between customers, airlines, suppliers, and internal teams. Key Responsibilities End-to-end operational management of Aerospace, AOG, and time-critical shipments Ensure strict compliance with SOPs, customer requirements, customs regulations, and IATA standards Act as the main operational point of contact for customers, overseas agents, airlines, and suppliers Coordinate air and road movements, ensuring optimal routing and service continuity Proactively monitor live shipments, managing exceptions and resolving issues in real time Maintain accurate job files, system updates, and operational documentation Effectively prioritise workload to meet service levels and critical deadlines Support out-of-hours requirements as part of a collaborative Aerospace team Work closely with internal commercial and operational stakeholders to ensure seamless deliveryWhat We're Looking For Proven experience within Aerospace logistics, AOG, or time-critical supply chains Strong operational background within air freight (road essential; multimodal preferred) IATA Dangerous Goods trained Solid understanding of Aerospace customs procedures and compliance Calm, decisive, and solutions-led under pressure Confident communicator with strong customer-facing experience Highly organised with excellent attention to detailWhy Apply? £40,000 - £45,000 salary depending on experience Monday-Friday working week with flexible start and finish times Join a specialist, growing Aerospace & Time-Critical operation High-exposure role handling complex, high-value shipments Long-term career development within a respected global logistics providerWR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy

Title: Security Controller Purpose of job: To deliver ATLAS UK regulatory functions under HMG's UK Gov's 007 Security policy. A cross-division and cross-business role that will provide team leadership, technical expertise and trusted advice on a range of security related operational matters. Reporting relationships: Reporting to Chief Information Security Officer (CISO) Staff responsibility: Security Team Location: Dorset Innovation Park, Winfrith Newburgh, Dorchester DT2 8ZB Employment status: Permanent At TKMS ATLAS UK, we support our staff to create work-life balance and encourage applications from individuals who are looking for part time or condensed hours as well as full-time opportunities Personal Qualities ? Degree in Security & Risk Management / Business Management or previous work related experience with the security domain. ? Impressive, demonstrable track record and skills/experience gained within a similar position at a similar level ? Understanding of the defence market, particularly maritime products, custom and practice for development and procurement cycles ? Comprehensive understanding of UK GovS 007 Security ? Strong leadership and management skills and experience ? Credible and confident communicator (written and verbal) at all levels ? Strategic thinker with the ability to influence at a senior level ? Strong analytical and problem solving ability Knowledge and skills ? Ability to monitor and interpret emerging threats, geopolitical developments, and defence sector trends. ? Competent to act as the day-to-day liaison with a number of external agencies in respect of our obligations as a FSC contractor including, but not limited to the allocated Government Security Advisor, other members of DE&S PSyA, IVCO, UKSV, WARP, NCSC & DAIS. ? Able to provide advice on, and implement security, within an established company in accordance with UK GovS 007 ? Experience delivering security education and awareness programmes including inductions, training and briefings ? Experience of managing International Visits for outward and inward visits ? Knowledge of contract SALs, manage responses and flow down to the supply chain Knowledge and experience (will be developed in the job role if not held) ? Ensure that protectively marked material is handled in accordance with the requirements of the UK GovS 007 Security for documentation up to and including TS ? Existing participation in government security forums, and industry working groups. Key accountabilities may include Responsible for the company's security measures and information assurance, ensuring confidentiality, integrity and availability of information and assets. Follows a risk-based approach, implementing pragmatic and proportionate measures to comply with legislative, regulatory and customer requirements whilst ensuring that business goals and objectives can be met: ? Personnel – Vetting, Induction, Training and Awareness, Supervision and Aftercare, Investigations and Reporting; ? Physical – Identifying and advising on measures to meet operational requirements, supervision and oversight of all physical security controls and control of secure storage facilities for the site to include the manned guard service contract; ? Contract – ensuring enterprise / project compliance and managing security into the supply chain; ? Information – managing all aspects of classified information from creation through to destruction. Includes the safeguarding, accounting, muster, audit, transmission and destruction of assets; ? Supply Chain Security – Work with ATLAS UK PSC & Procurement to manage ATLAS UK supply chain in accordance with NPSA, NCSC & MOD requirements. ? Controls – Author of security policies & processes, audits, advice, reporting, incident investigation and response; ? Represent the company at government and industry security forums, contributing to collective defence sector resilience ? Process Owner for all non-IT related security policies and procedures within the company (Winfrith only) ? Investigating suspected breaches of security ? Manage & oversee ATLAS UK Crypto holdings in accordance with the MOD policy JSP 490. ? Management and supervision of the Security Team – line management responsibility including recruitment, performance management, training and development plans; ? Compliance with ATLAS UK security policy and processes ? Developing and implementing ATLAS UK's security strategy Behavioural requirements ? Highly motivated, enthusiastic and project delivery focussed. ? Support to Senior Management Team in relation to matters of Security matters with a proactive and supportive attitude to finding business solutions ? Excellent organisational skills ? Ability to prioritise, good time management skills ? Excellent attention to detail ? Able to work in a busy and demanding environment ? Committed to sharing knowledge and information More information The successful candidate must be able to achieve full SC (Security Clearance). TPBN1_UKTJ

Job description We are currently recruiting for an AI Security Senior Architect to join our London office. DEPARTMENT PURPOSE The Information Security team is a strategic enabler for our global law firm, focused on protecting client data, intellectual property, and business operations while enabling secure innovation. Through four key pillars Digital Trust, Technical Assurance, Security Operations, and Governance, Risk and Compliance (GRC) the team delivers comprehensive security solutions that align with our firms strategic objectives as well as client and regulatory requirements. Our integrated approach combines secure by design principles relying on Identity and Access Management, Technical Assurance, continuous monitoring and incident response through Security Operations, and proactive risk management through GRC. Working closely with the Markets Innovation Group (MIG) and Fuse, the firms legal tech incubator, we ensure emerging technologies, and our innovative generative AI-powered tool are implemented securely while maintaining the confidentiality, integrity and availability of our systems and data. This collaborative model allows us to stay ahead of evolving threats while supporting the firms digital transformation initiatives and maintaining the trust of our clients and stakeholders. ROLE PURPOSE The AI Security Senior Architect will be part of the Digital Trust team and will be responsible for architecting, maintaining and implementing the security of the Artificial Intelligence ecosystem in the organization. The position will be accountable for the security of the firms flagship AI product ContractMatrix, as well as the security of the individual AI workloads. This role is critical in translating the organisations Digital Trust vision into a workable, mature and optimized function and service. This role requires extensive experience across all Identity and Access Management core disciples including identity management, identity governance and administration, privileged access, and conditional access and in particular, machine identities. It also requires deep technical skills in the DevSecOps. This role will support the transformation of IAM into a modern, automated, predictable and customer-oriented function. The ideal candidate will excel at Microsoft Entra ID technologies, Microsoft Azure, workload identities, managed accounts, machine identity management, and translation of identified requirements into practical identity architecture and design. ROLE & RESPONSIBILITIES IAM Strategy and Architecture for Artificial Intelligence Leverage extensive knowledge and experience across all IAM disciplines to design, implement and continuously improve the portions of the organisational IAM architecture relating to AI workload identities. Work with firms strategic technology partners in evaluating concepts to secure AI workloads, working towards the selection of the platform and architecture for securing them in the future. Influence and evaluate the decisions on the wider IAM components: directory, identity, privileged access, entitlements management to accommodate AI workloads into a coherent identity Configure and maintain technologies that support the IAM function and AI security such as Active Directory, Entra ID Privileged Identity, Privileged Access, and Governance; Conditional Access Policies (for AI IDs); CyberArk, Palo Altos XSIAM and XSOAR platforms. Design and transition AI IAM service components into operation operational manuals, support patterns, standard changes, request management. AI Contract Matrix Security Governance Risk and Change Management Work alongside ContractMatrix product team to ensure that the solutions are designed securely from an access management perspective. Ensure adherence to the AI governance. Integrate security into the SDLC from the ground up, ensuring AI models and systems are secure by default. Define and enforce secure coding practices for AI/ML components and APIs. Identify and assess threats specific to AI systems, such as model inversion, data poisoning, adversarial attacks, and model theft. Implement model encryption, and access controls to prevent unauthorized use or tampering. Provide training and guidance to development teams on AI security risks and mitigations. Work on internal and external audits and implement findings against ISO27001 and ISO42001 security standards. Collaborate with Client Audit, GRC and product teams in responding to client audit requests as they relate to AI use at the firm. Perform detailed security analysis of application architectures to provide assurance. Understand threat modelling and participate in major incidents responses with IAM and AI components. Review and approve the IAM components of solution designs. Collaborate with cloud infrastructure teams to implement IAM and AI security design patterns. Ensure AI security controls are appropriately implemented in our environment and align with NIST and CIS benchmarks. Validate effectiveness of implemented security controls through technical analysis. Perform residual IAM risk assessments and document acceptance/rejection rationale. Scope and manage AI security testing including penetration tests and Red Teaming as well as remediation activities. Work closely with wider Information Security team to ensure compliance, assurance, risk management, monitoring, and other operational requirements related to IAM and AI are met. Ensure the IAM service follows and complies with IT and Information Security policies and regulatory standards. Work closely with relevant vendors to ensure optimised use of the supplied technologies and professional services. Serve as an escalation point for issues of non-compliance related to AI security, PAM, IAM and IGA policies and processes. Leadership & Team Development Provide leadership and structured mentorship to identity and access management staff and AI platform teams and supporting their technical development. Oversee the design and management of the on-call support structure, ensuring appropriate coverage, escalation paths, and minimal disruption to business operations. Influence key senior stakeholders in adopting best practices for secure AI use in the firm. KEY REQUIREMENTS Essential Minimum of 10 years experience in working with Microsoft identity products, namely Active Directory and Entra ID. Minimum of 7 years experience working in architecture or information security, with at least 4 years focused on identity and access management. Current Azure certifications (e.g., Azure Security Engineer Associate). Strong knowledge of security and compliance standards and frameworks, such as ISO42001, ISO27001, MS CAF, and WAF. Excellent communication, leadership, and interpersonal skills, with the ability to collaborate across teams and with external parties such as MSSP. Ability to work effectively in a fast-paced, dynamic environment. A genuine passion for continuous learning and development in cybersecurity, staying up to date with the latest developments, trends, and technologies in the field. High level of personal integrity and ethics, demonstrating an appropriate level of judgement, handling any potentially high-pressure situations in a manner which upholds the highest ethical standards. Desirable Bachelor's degree in Information Security, Computer Science, or a related field. Additional relevant security certifications e.g. CISSP, SABSA, TOGAF. Legal or professional services experience is highly desirable. Knowledge of additional cloud platforms e.g. AWS, GCP. Experience with zero trust architecture implementation and least privilege principles. Background in application security and secure SDLC practices. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing an onsite gym, wellbeing centre and GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, season ticket loans and online discounts and lifestyle management services. TPBN1_UKTJ

Membership Engagement Administrator Salary: £35,435 p.a. Location: Hybrid Working – Remote / London Contract Type: Full-time, Permanent How to Apply If you believe that you are the right person for this role, please submit your CV and Cover Letter by Friday, 6th of February 2026. Please note that the closing date is subject to change, depending on the success of the recruitment process. About the Role As a Membership Engagement Administrator, you will play a key role in supporting the Membership Engagement Manager and the wider team to deliver an exceptional membership experience. This role ensures the smooth operation of the College’s membership services and contributes to achieving our strategic engagement objectives. You will lead on core, complex membership processes, coordinate team workflows and provide world-class customer service to our members. Working collaboratively across the team, you will help identify and implement improvements to enhance efficiency and member satisfaction. Key tasks and responsibilities include (but are not limited to): Deliver a world-class customer service experience to members and external stakeholders. Coordinate daily, weekly and monthly membership engagement tasks, prioritising work in collaboration with the Membership Engagement Manager. Work collaboratively with colleagues to ensure individual and team tasks are completed efficiently, effectively and in a timely manner. Lead and coordinate the core, complex membership operational process being supported by the team. Identify and eliminate non-value-adding processes and suggest improvements to enhance membership engagement. Provide support to the Head of Membership Engagement in the absence of the Membership Engagement Manager. About You We are looking for someone with experience in a similar role, ideally within a professional membership organisation. You will be highly skilled at managing and coordinating multiple workstreams simultaneously, with experience in handling sensitive data, processing financial transactions and working with CRM systems. A solid understanding of project planning tools and techniques is essential, along with excellent interpersonal and communication skills, both written and verbal. You will be exceptionally organised, possess a strong administrative background and demonstrate meticulous attention to detail in all aspects of your work. The Package This is a full-time, permanent position with a competitive employee benefits package, which includes (but is not limited to): 26 days of annual leave, plus bank holiday 1 additional paid day of leave for the purpose of celebrating your birthday Healthcare support through Benenden Health Up to 12% pension contribution Hybrid and flexible working Wellbeing hour once a week Cycle to work and employee discounts schemes Training and development opportunities Access to Mental Health First Aiders and Employee Assistance Programmes About the College The Royal College of Anaesthetists is the professional body responsible for the specialty throughout the UK. We are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, we ensure the quality of patient care by safeguarding standards in the three specialties of anaesthesia, intensive care and pain medicine. At RCoA, equality, diversity and inclusion are a core part of our culture, so it is important to us that this is reflected in everything that we do. We welcome all individuals irrespective of age, race, sex, gender identity or expression, sexual orientation, ethnicity, religion or belief, disability, marital or civil partnership status, or parental and caring responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports and celebrates our differences. Unfortunately, due to the volume of applications, we are unable to provide detailed feedback to candidates on their application. Only short-listed applicants will be contacted after the closing date. Applicants must reside and have the right to work in the UK. No agencies please

IT Infrastructure Project Consultant London | On-site £ 40,000 + 10% bonus Great opportunity for an IT Infrastructure Project Consultant with excellent customer service experience to support new and existing clients with IT and AV solutions across London. This is a client-facing role combining technical consulting, project coordination, and delivery, with a clear opportunity to develop a career into IT Project Management. What youll do: Consult with new and existing clients to understand requirements and recommend IT and AV solutions Support pre-sales activity by answering technical enquiries and attending client viewings when required Act as the link between sales, operations, IT, and clients translating technical detail into clear guidance Quote and coordinate AV and infrastructure solutions, working with internal teams and external contractors Manage and coordinate installations and small fit-out projects for client offices Support larger or more complex client requirements, including managing third-party suppliers Create and maintain user guides and technical documentation for internal and external use Provide regular updates and reporting on pre-sales and project activity to stakeholders What were looking for: Strong customer service background in a technical or IT-facing role Experience delivering or supporting IT infrastructure, AV, or technology projects Good understanding of networking, Wi-Fi, and on-site IT installations Confident communicator, comfortable working with both technical and non-technical stakeholders Happy working on-site in a collaborative, fast-paced environment Excellent progression opportunity into IT Project Management TPBN1_UKTJ

The role Working as part of the Service Strategy and Design Team that provides broad technical coverage of Cloud Engineering and systems, products, and toolsets. The post holder will specialise in high level Cloud focused technical expertise around Microsoft Azure and providing support and direction to NRWs systems in a Cloud First environment This post is a lead role in directing strategic design which will deliver complex greenfield implementations, building upon existing deployments, and providing technical expertise to support tactical work with NRW Operational resolver teams. This role will lead in translating NRWs digital strategy, recovery strategy, Knowledge and Information strategy, our future ways of working with partners such as PSBs and the customer strategy into a complete technical vision, with the appropriate standards and principles. The post holder will engage with strategic technical partners (e.g. BJSS/CGI, Microsoft, ESRI), analysing their technical roadmaps for compatibility with NRW's requirements and in turn, influence our internal roadmap appropriately. This role is influential in the architectural design space and has a strong long-term focus. It requires the holder to remain technically competent and the ability to lead others through new and emerging technologies. It will operate across all of the ITIL lifecycle phases, Strategy, Design, Transition, Operations and Continuous Service Improvement. As an organisation we support flexible working. You will be contracted to either the Bangor, Cardiff or Aberystwyth office and a suitable hybrid working pattern will be agreed on appointment. You must be available to travel to other offices in Wales. You will need to work as part of a flexible shift pattern to cover service hours of 8am to 6pm. There are also requirements for weekend working when required to meet the business needs. Also, you will need to work on a time specific rota providing an 'Out of Hours' ICT Service to an agreed level. Interviews will take place through Microsoft Teams Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date. This role meets the criteria for sponsorship under the Skilled Worker visa route. Natural Resources Wales welcomes applications from non-UK citizens who are eligible to apply under this route, subject to confirmation by the Home Office. Please note that while we may be able to support the Certificate of Sponsorship required for a visa application, the organisation does not cover the cost of the visa itself, including any associated fees for dependants. The applicant must still meet the UK Skilled Worker Visa Eligibility and Requirement. For further information, please visit: What you will do Lead and be accountable for the implementation of solution designs, architecture, and strategic technical building blocks of NRW's Microsoft services across Azure PaaS, IaaS and SaaS. Direct, oversee, co-ordinate and action Azure implementation and configuration work packages that are your own or others. Act as a technical advisor authority and as one of several escalation points for other lines of service, taking part in major incident management and mentoring where appropriate. Work closely with the Principal Architect, jointly owning, creating, and maintaining NRW ICT principles, blueprints, reference designs and artefacts. Engage with the Principal Architect and Senior members of ICT on strategic discussions which include technology and assist in the development of portfolio services in line with the principles set out in the TOM and the associated roadmap. Remain technically competent in rapidly emerging Cloud technologies, following closely the industries declared plans, product updates and advancements. Where possible ensure earliest possible identification, notification, and input into transition to new versions of services and products that are classed as 'evergreen'. Be responsible and accountable for ensuring all implementations meet security best practices and policies, identifying areas of improvement or concern and working proactively with the Security Team to resolve. Work closely with NRW developers, PMs, BAs, support teams, stakeholders, and the business to ensure the quality of the solution in all stages of the system life cycle, supporting the foundation of an agile and efficient enterprise. Develop and maintain low level designs, supporting documentation knowledge bases and wikis. Undertake health and safety duties and responsibilities appropriate to the post Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy , together with an understanding of how it operates within the responsibilities of the post Be committed to your own development through the effective use of your personal development plan (known as Sgwrs). Any other reasonable duties requested commensurate with the grade of this role. Your qualifications, experience, knowledge and skills In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method . Degree or equivalent experience in a technical ICT based discipline and extensive relevant experience such as background in cloud, development; application, integration and/or data development. Extensive Azure IaaS and PaaS solution management, tooling, automation, scripting, and implementation experience. Extensive Intune and Autopilot solution management and implementation experience. Extensive knowledge of the use and configuration of tools and languages associated with cloud platform development, such as Infrastructure as Code (e.g. Terraform, Bicep), source control (e.g. Git, Azure Devops), scripting (e.g. Powershell, Bash) and handling common file formats (e.g. YAML, JSON). Exposure to containerisation (e.g. Docker, Kubernetes) would be advantageous.. Experience of leading and working with technical and expert staff, directly and indirectly, through professional and matrix structures. Strong analytic, visualisation and communication skills with the ability to translate business requirements using analysis methods and requirements gathering. Understanding and experience of the AGILE software development and ITIL support & service frameworks. Knowledge and skills that are both broad and deep and ability to work across complex heterogeneous systems and environments. Responsibility for remaining technically competent of emerging technologies. Welsh Language Level requirements: Essential: A1 - Entry level Please note if you do not meet the level A1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us. Benefits This role will offer a range of benefits, including: Civil Service Pension Scheme offering employer contributions of 28.97% (successful internal staff will remain in their current pension scheme) 28 days annual leave, rising to 33 days generous leave entitlements for all your life needs commitment to professional development health and wellbeing benefits and support weekly wellbeing hour to use as you choose See full details for all the employee benefits you will receive. Please keep reading We're passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We are committed to equal opportunities and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria. We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year. Unless otherwise stated in the 'Role' section of this advert, Natural Resources Wales is unable to offer visa sponsorship for this position. Although we hold a Skilled Worker visa sponsorship licence, it applies only to specific roles that meet both the eligibility criteria and salary requirements set out by the UK Government under the Skilled Worker visa route. We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on variety of topics, stay current in their field and continue to learn as their career progresses. We are a bilingual organisation which complies with the Welsh Language Standards . Welsh language skills are considered an asset to NRW and we encourage and support staff to learn, develop and use their Welsh language skills. You are welcome to apply for any vacancy in Welsh or English and any application submitted will be treated equally. Applications are welcome from individuals who work part time, as part of a job share or who work full time. TPBN1_UKTJ

Role: HGV2 Drivers Location: Dartford & surrounding areas (DA, SE, & BR postcodes) Hours: 6am to 9am start, 8 to 10 hour shifts Pay: £16.50 to £17.00 per hour. Overtime paid after 8 hours £24.75 to £25.50 per hour Extrastaff are currently recruiting HGV2 Drivers to work for our clients based in Dartford & the surrounding areas. Benefits for HGV2 Drivers: • Weekly pay, • No weekend work, • Use of company temp APP, • Overtime paid after 8 hours - £24.75 to £25.50 per hour, • Minimum 8 hours pay per shift, • Flexibility - choose which days you want to work, • Opportunity for ongoing & temp to perm positions, • Manual and non-manual roles available, • We work with companies in a wide range of sectors - lots of opportunities available, • Newly passed drivers accepted HGV2 Drivers Duties: • Deliveries in Southeast England, • Completion of paperwork and/or use of scanning device, • Possible use of manual or electric pump truck, • Ad hoc work - sickness cover, holiday cover, and busy periods Requirements for HGV2 Drivers: • HGV2 licence (C category) - max 6 points on licence, • Digital Tachograph card, • Driver Certificate of Professional Competence (CPC), • Good customer service & communication skills, • Reliability If you are interested in this HGV2 Drivers role, please apply online or call us on (phone number removed)

Electronics Technician / Field Service Engineer An excellent opportunity for an experienced Electronics Technician / Field Service Engineer to join a leading independent service company, providing diagnostics, repair and calibration services on a wide range of instrumentation equipment. If youve also worked in the following roles, wed also like to hear from you: Instrumentation Engineer, Calibration Engineer, Maintenance Technician, Electrical Technician, Service Technician, Electronics Engineer, Technical Service Engineer, Laboratory Equipment Engineer SALARY: £34,000 per annum + Car + Bonus + Benefits LOCATION: Visiting sites primarily in the London, Oxford and Cambridge area and occasionally other areas of the UK JOB TYPE: Full-Time, Permanent PLEASE NOTE: Candidates will need a Full Driving Licence JOB OVERVIEW We have a fantastic new job opportunity for an Electronics Technician / Field Service Engineer to join a well-established independent service organisation supporting laboratory environments. As an Electronics Technician / Field Service Engineer, you will work on a wide range of laboratory instrumentation, providing service, repair and calibration at customer sites. The Electronics Technician / Field Service Engineer role involves visiting universities, hospitals, research institutes and private sector laboratories, delivering high standards of technical support both on a contract and non-contract basis. You will be part of an organisation known for long-standing customer relationships, technical excellence and a strong reputation within the scientific and laboratory services sector, who pride themselves on having retained most of their contracts since they first started business in 1994. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Electronics Technician / Field Service Engineer include: Service And Maintenance: Carrying out servicing and preventative maintenance on laboratory instrumentation Fault Diagnosis: Diagnosing electro-mechanical and electronic faults and implementing effective repairs Calibration Work: Performing accurate calibration of equipment to required standards Customer Support: Providing professional on-site technical support to customers Documentation: Completing service reports and maintaining accurate records Travel Management: Visiting customer sites primarily across London, Oxford and Cambridge Equipment Testing: Ensuring equipment performance meets operational and safety requirements CANDIDATE REQUIREMENTS Previous experience working on instrumentation or similar electronic systems Excellent diagnostic and problem-solving skills Recognised electronics qualification (or equivalent experience) with good mechanical ability Computer literate and comfortable using digital tools for diagnostics and reporting Enthusiastic, with a desire to learn and develop new technical skills Full UK driving licence Organised with good time management and communication skills BENEFITS Company car Company bonus scheme Pension scheme Laptop iPhone iPad HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CVs of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14276 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. TPBN1_UKTJ

Role: Assistant Installations Manager Location: Ashford, Middlesex Hours: Full time (40 hours per week) Salary: £40,000 An excellent opportunity has now arisen for an Assistant Installations Manager to join our client’s successful and growing Installation team. This role plays a key part in supporting the Installations Manager with the day-to-day management of installation projects, people, and processes, ensuring a high-quality service is delivered across designated accounts. Who are we? Our client operates within a specialist, project-led environment, delivering complex installation services to customers nationwide. They are known for their structured approach, strong focus on quality and health & safety, and commitment to developing their people. Benefits: £40,000 salary Full-time position (40 hours per week) Opportunity to work on varied, high-value projects Supportive management structure Ongoing training and development Duties of an Assistant Installations Manager: Managing allocated customer projects, ensuring dates, resources and requirements are clearly defined Working closely with Senior Project Coordinators to ensure internal planners are accurate and up to date Attending site surveys and project meetings when required, supporting the Installations Manager Managing project costs and implementing cost control measures with crews and suppliers Resolving installation issues as they arise, escalating where necessary and maintaining full traceability Reviewing deliveries and installations prior to scheduling to ensure all equipment, staff and third-party suppliers are in place Liaising with Installation Management teams across regions to ensure efficient project coverage Providing cover and support to regional Assistant and Installations Managers when required Supporting team briefings and providing guidance to Team Leaders Auditing and spot-checking installations, reporting performance, raising non-conformances and implementing corrective actions Identifying opportunities for additional or ad-hoc services Staff & Team Support: Supporting cross-training and upskilling of installation staff Ensuring appropriate experience levels are allocated to projects Supporting timesheet authorisation and overtime management Encouraging and training Team Leaders to undertake site surveys and produce RAMS Playing an active role in recruitment, onboarding and development of new staff Quality, Health & Safety: Reviewing customer and internal installation processes and recommending improvements Providing technical support to other areas of the business Providing cover for Installations Managers during holiday and sickness Maintaining health and safety records and liaising with external consultants to ensure legislative compliance What we would like from you: Strong people management skills, including motivation, interviewing and performance management Experience within mechanical or electrical installation environments Ability to work on your own initiative while supporting wider business objectives Flexible, can-do attitude with a willingness to learn Strong communication skills with experience dealing directly with customers Confident using Microsoft Office applications Comfortable working in a fast-moving, fluid schedule If you are interested in this role, please apply below with your most recent CV. MKTEMP By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold your provided data. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days

Mobile Plumber Multitrader FM Service Provider - London & Hertfordshire - up to £45,000 + Package Are you a Mobile Fabric / Plumber / multi-trader looking for a new challenge? Would you like to work for a leading Facilities Maintenance provider? An exciting opportunity to join an established Building Services company based across London & Hertfordshire. CBW Staffing Solutions are currently recruiting for a Mobile Multi-trader plumber to carry out planned and reactive commercial maintenance provider who specialise in building fabrics across commercial offices and high end residential buildings across London & Hertfordshire. The successful candidate will have a strong understanding of Facilities Maintenance and have a proven track record in commercial building maintenance ideally from a plumbing background. This position would be ideal for a Mobile Maintenance Engineer currently in a similar position who is keen to join an expanding company who can offer progression. In return, the company is offering a competitive salary of up to £45,000 (DOE) with a potential route into further career progression. Due to the company procedure you will need to report to the Company warehouse at 05:45 am Everyday before work to be issued the materials for the day before heading into London for your work. You will also be required to work every other Saturday as Overtime (Every Saturday is available if wanted). This is job and knock so once you have completed your work you will be heading out of London to miss the traffic. Key duties & Responsibilities Ability to deliver excellent customer service Plumbing Multi trade wokrs Painting & Decorating Assist with office moves (minor office churn) including furniture moves To undertake basic Fabric duties which would include touching up paint work, tiling, tightening hinges, install/repair blinds, changing locks , making minor repairs to cabinets, desks, and putting together small equipment like chairs etc. To undertake some plumbing activities including but not limited to clearing blockages, attending to burst pipes, replacing components, servicing systems etc. Liaising with the contract management team Investigating complaints and taking appropriate action Ensuring feedback is provided to the helpdesk on the progress of M&E jobs Carry out specialist technical and non-technical work as deemed appropriate to the continuing maintenance function on the client portfolio Offer technical support and backup as required Ensure all personnel and contractors that may be working in hazardous areas take all safety measures to prevent danger, avoid injury and prevent damage to equipment Use all relevant tools and equipment within the safety guidelines as necessary for the completion of works To ensure the client receives the highest level of service to their assets by carrying out reactive and planned maintenance, minor improvements Ensure jobs are completed to a high standard Assist Multi-Skilled Engineers where required Hours of Work & Package Information Basic Salary of up to £45,000 Monday Friday 05:45am 17:00pm 20 days holiday + Bank Holidays Company Van & Fuel Card Tablet & Work Phone Provided Full company uniform Requirements Ideally you will be a qualified - Plumber A proven track record in commercial building maintenance Multi-skilled / Multi-Trade Good communication skills If you are interested in the position please send your details to Dan Barber at CBW Staffing Solutions TPBN1_UKTJ

Client Local Authoirity in Newham Job Title Resident Liaison Officer Pay Rate £300 DAILY UMBRELLA Hours 36 Hours a week(Mon-Fri) Duration Initial 3 month contract Location Hybrid Working- 2-3 days office based in Dockside, Newham Description Overall, Purpose of Job: To manage Newham Council's relationships with all residents, both tenants and leaseholders in the delivery of our investment programme of housing refurbishment projects so that the building works are delivered efficiently and to ensure residents are empowered through effective communication, consultation and resident choice so that resident satisfaction is maximised, overseeing and advising constructors and their resident liaison staff in respect of all matters relating to resident consultation and involvement. To undertake all responsibilities listed below: Resident Engagement & Communication Act as the main liaison between residents, contractors, and internal teams throughout the lifecycle of housing works (e.g. major works, compliance, planned maintenance, disrepair). Provide clear, timely, and accessible information to residents about upcoming works, timescales, access requirements, and potential disruption. Carry out pre-works visits, resident briefings, drop-ins, and post-completion follow-ups. Support vulnerable residents by identifying needs and ensuring reasonable adjustments are made.Issue Resolution & Customer Care Handle resident enquiries, concerns, and complaints professionally, resolving issues at first point of contact where possible. Escalate complex issues to the appropriate officer or contractor and track actions to resolution. Maintain accurate records of resident interactions, issues, and outcomes. Programme & Contractor Support Work closely with Project Managers and Surveyors to ensure resident considerations are built into delivery plans. Monitor contractor performance from a resident-experience perspective and provide feedback. Support access arrangements and minimise no-access cases.Monitoring & Reporting Keep logs of engagement activity, access issues, vulnerabilities, and complaints. Contribute to performance reporting, lessons learned, and service improvement initiatives. Ensure all engagement activity complies with council policies, equality duties, and health & safety requirements.Essential Experience working in a resident-facing or customer-focused role, ideally within housing, construction, or local authority services. Strong communication skills, with the ability to explain technical information clearly to non-technical audiences. Experience managing sensitive situations and resolving complaints or conflict. Good organisational skills and ability to manage multiple sites or workstreams. Competent IT skills (MS Outlook, Word, Excel, case management systems).Desirable Experience supporting capital works, major works, compliance programmes, or repairs services. Knowledge of social housing environments and tenant engagement best practice. Understanding of vulnerability, safeguarding, and equality considerations in housing services.Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Surveyor / Contracts Surveyor A fantastic opportunity for a building surveying professional to oversee planned and cyclical maintenance programmes, ensuring safe, compliant and high-quality homes while delivering excellent customer service and value for money. If youve also worked in the following roles, wed also like to hear from you: Planned Works Surveyor, Building Surveyor, Maintenance Surveyor, Asset Management Surveyor, Project Surveyor, Property Surveyor, Repairs Surveyor, Compliance Surveyor, Asset Surveyor SALARY: £55,000 to £57,457 per annum • Generous Benefits (see below) LOCATION: Approx. 80% on-site, 20% office/remote working Can be based at either Ealing or Staines JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for a Surveyor / Contracts Surveyor to join a busy assets and property team delivering planned and cyclical maintenance programmes across a varied housing portfolio. As a Surveyor / Contracts Surveyor you will manage projects from survey and specification through to contract administration, ensuring works are delivered safely, on time and within budget while meeting statutory and quality standards. Working closely with contractors, residents and internal stakeholders, the Surveyor / Contracts Surveyor plays a vital role in maintaining building performance, improving customer satisfaction and supporting long-term asset investment planning. APPLY TODAY Ready to make your next career move? Apply Today for our Recruitment Team to review. DUTIES Your duties as the Surveyor / Contracts Surveyor include: Pre-Investment Surveys: Undertaking surveys to validate scopes of work against approved investment budgets Specifications and Schedules: Preparing schedules of work, specifications and tender documentation Tender Management: Managing the full tender process, including analysis and recommendations Contract Administration: Administering contracts and ensuring compliance with statutory and contractual obligations Performance Monitoring: Tracking cost, programme, quality and health and safety performance Contractor Management: Coordinating contractor selection, pre-start meetings and project delivery Resident Liaison: Engaging with residents and stakeholders to support smooth project delivery Progress Meetings: Arranging, chairing and minuting regular progress meetings Quality Assurance: Ensuring completed works meet required quality standards and expectations Continuous Improvement: Reviewing KPIs and challenging practices to achieve best value CANDIDATE REQUIREMENTS ESSENTIAL ONC or HNC in Building Surveying or a related discipline Membership of RICS, CIOB, or equivalent qualification or experience Strong technical knowledge of building construction and regulations Proven experience delivering planned and cyclical maintenance in social housing Experience managing contractors and administering building contracts Strong communication and stakeholder engagement skills Competence using Microsoft Office and property databases Full clean UK Driving Licence and willingness to travel GCSEs (A*C) in English and Maths or equivalent DESIRABLE Familiarity with statutory frameworks affecting Registered Social Landlords Experience working in a partnering or framework environment Knowledge of environmental sustainability and best practice in housing stock Experience contributing to stock condition data and asset management systems This role requires a DBS check BENEFITS 25 days holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service Up to 8% contributory pension Flexible working Generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family The organisation recognises that some people will only apply for a role if they meet 100% of role requirements.If this sounds like you, theyd still encourage you to apply should you not feel you meet the criteria 100%. APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14253 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. TPBN1_UKTJ

Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Mail Room Specialist Located: London SW11 Package: Competitive Salary, Pension, Benefits About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing * To deliver an efficient and responsive business process service to the customer, to meet agreed SLA’s and customer satisfaction. * Help solve operational problems quickly and efficiently to ensure the most efficient service is provided. * Build relationships with users and manage their perception and expectations, including resolving immediate/simple operational problems to ensure the best levels of customer service are delivered. * Carry out any reasonable request from the line manager to meet the business needs and client expectations. * To deliver the attached job profile, specific to site requirements to meet the business needs and client expectations. * To ensure all work carried out is to the highest quality to ensure it meets customer confidentiality, customer deadlines, SLA and KPI’s. * Follow and adhere to all Ricoh UK policies and procedures, including compliance with all Ricoh EHS (Environmental, Health and Safety) procedures and guidelines. * Ensure the site is compliant and adheres to the Ricoh Service Excellence methodology. We are an equal opportunities employer You will ideally have * IT literate * Team oriented pro-active, open minded team player * Good organisational skills with an attention to detail * Excellent communication skills, both verbal and in writing * Excellent customer service skills * Ability to demonstrate commitment and flexibility at all times * Multi-tasking skills and ability to work on a variety of items simultaneously * Good Time Management skills * To be professional and presentable in uniform at all times We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. Striving for inclusion and diversity isn’t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers. To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs. Click here to learn more about life at Ricoh

Building Surveyor - Damp, Mould & Housing Disrepair experience required This is an excellent opportunity for a Building Surveyor to specialise in damp, mould and disrepair within social housing, delivering compliant, resident-focused surveying, inspections, and technical solutions across a diverse housing portfolio. If youve also worked in the following roles, wed also like to hear from you: Property Surveyor, Housing Surveyor, Disrepair Surveyor, Repairs Surveyor SALARY: £47,000 to £57,000 per annum + Generous Benefits LOCATION: Ealing based position is covering London & Staines OR Staines based position is covering Staines, Oxford & Winchester JOB TYPE: Full-Time, Permanent and Fixed Term (6 month) Contracts available WORKING HOURS: 35 Hours per Week, Monday to Friday KEY REQUIREMENT: A full clean UK driving licence and access to a car is essential JOB OVERVIEW We have a fantastic new job opportunity for a Building Surveyor to join a busy repairs and maintenance team, specialising in damp, mould, and disrepair across their housing portfolio. Using your technical expertise the Building Surveyor will play a vital role in safeguarding the long-term condition of homes, ensuring they remain safe, compliant, and well-maintained for residents. The Building Surveyor will diagnose complex damp and mould issues, assess disrepair, manage risks, and deliver high-quality technical solutions. This is a meaningful role where your work directly improves living conditions and contributes to healthier, safer homes. This position is ideal for surveyors with experience in Housing Associations, Local Authorities, Social Housing, or residential repairs environments who are confident navigating compliance requirements, regulations, and resident-focused service delivery. APPLY TODAY Ready to make your next career move? Apply Today for our Recruitment Team to review. DUTIES Your duties as the Building Surveyor include: Carry out regular property surveys and inspections to maintain the condition of the housing portfolio Diagnose, report, and manage cases of damp, mould, and disrepair, providing clear recommendations Develop strategies and solutions to improve property condition, performance, and long - term sustainability Conduct full property assessments to identify defects, risks, maintenance requirements, and improvement opportunities Work closely with maintenance and repairs teams to plan, prioritise, and schedule works Ensure full compliance with building regulations, safety standards, and current legislation Undertake surveys for Aids & Adaptations and support residents with self - funded improvement requests Ensure all works and projects meet CDM 2015 requirements Provide technical advice, prepare detailed reports, and act as an expert witness Assess and process out - of - contract repair requests to identify appropriate solutions Write specifications, manage tendering processes, and ensure procurement rules are followed Manage budgets using the NHF Schedule of Rates (M3NHF), ensuring accurate forecasting and cost control Monitor spending to deliver value for money and financial efficiency Identify, assess, and manage risks related to cost, programme, and health & safety Oversee contractor performance, ensuring KPIs are met and driving continuous improvement Lead service recovery, investigate customer complaints, and ensure high levels of resident satisfaction CANDIDATE REQUIREMENTS HNC, Degree, or equivalent qualification in Building Surveying, Construction, Civil Engineering, or a related discipline (or equivalent professional experience) Previous experience in: Housing regulations, building codes, and safety standards and Construction, property maintenance, or repairs environments Strong technical knowledge and proven experience diagnosing, resolving, and reporting on damp, mould, and disrepair, including involvement in legal disrepair cases Solid understanding of CDM Regulations 2015, particularly within a social housing context Knowledge of HHSRS and relevant housing legislation Experience with NHF Schedule of Rates (M3NHF) for cost management Strong IT skills, including the ability to produce clear, comprehensive technical reports Excellent communication and people skills, with the ability to work collaboratively with residents, contractors, and stakeholders Full clean UK driving licence and access to your own vehicle BENEFITS The company offer a wide range of staff benefits, which include: 25 days holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service Up to 8% contributory pension All permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family Access to flexible benefits, salary exchange options, and a wide range of staff discounts The organisation recognises that some people will only apply for a role if they meet 100% of role requirements.If this sounds like you, theyd still encourage you to apply should you not feel you meet the criteria 100%. Successful candidates will need to undergo a Standard DBS check APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14308 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. TPBN1_UKTJ