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We are seeking an experienced ESTATE AGENT BRANCH MANAGER for this exciting office in Barnehurst in Kent. The Branch Manager Package: • Basic Salary £30,000pa, • Realistic OTE £50,000 - £55,000pa, • Company Car or Car Allowance up to £4,000, • Holiday commission, 33 days paid holiday, birthday off,, • Pension, life insurance, profit share bonus scheme,, • Rewards/incentives, structured career path,, • Employee assistance, and paid charity event entry fees The Branch Manager role: • You’ll be running your branch like it’s your own business, shaping its success and driving profitability., • YOU make things happen, ensuring customers get nothing but top-notch service and expert advice., • Lead and Manage Your Business. Own the profitability and growth of your branch. Your success is in your hands!, • Motivate and Inspire Your Team. Lead by example, help your team grow and hit those targets together!, • List Properties and Support Vendors – Help vendors get the best price and match buyers with their dream homes., • Stay Ahead of the Market – Become the local expert and build your reputation as the go to in the area., • Work Closely with Your Team. Collaborate to exceed expectations and get the best deals across the board. The Branch Manager person: • Proven Relationship Builder. You know how to convert valuations into sales and lead a high-performing team., • Driven and Ambitious. You thrive in a fast-paced environment and are always ready to take on new challenges., • Customer-Focused. You genuinely enjoy helping people on their journey, from first-time buyers to those securing their forever home., • Strong Work Ethic. You align with our values of honesty, respect and trust. If you have the current relevant experience for this role please do not hesitate, APPLY TODAY and submit your CV. Our Recruitment Solutions for Business team are available for a confidential chat and will respond within 12 – 24 hours of your CV application. We guarantee complete discretion, call today and talk in confidence to one of our Property Recruitment experts. Please be advised, if you do not have the previous experience required in the job description your application will not be considered.

Field Service Manager: Are you looking to build a career within a Global Company with opportunities for growth and development? Do you want to join a company that is making a difference? Office Location: Unit 3, segro industrial park, Consul Ave, Rainham RM13 8HY and Field Based around London About Us: We, the Mitsubishi Electric Group, will contribute to the realisation of a vibrant and sustainable society through continuous technological innovation and ceaseless creativity, as a leader in the manufacture and sales of Mechanical and electronic equipment used in Energy and Electric Systems, Industrial Automation, Information and Communication Systems, Electronic Devices, and Home Appliances. Role summary: The Service Field Manager is responsible for leading and developing a team of Service Engineers and a Service Coordinator to deliver exceptional service operations within their designated area. The role ensures profitable contract delivery, optimised field performance, and outstanding customer satisfaction. This position will oversee planned maintenance, reactive repairs, and health & safety compliance while continuously driving improvements in team performance, operational efficiency, and customer relationships. Experience Required: • NVQ in Lift Maintenance/Technical preferred (Level 3 or 4), • Extensive understanding of all aspects of the maintenance business, • Proven leadership and decision-making capabilities Skills/Responsibilities: • Lead and manage all field service activities within the designated region, ensuring timely and quality delivery of PPM, call-outs, and repairs., • Act as the primary operational contact for service clients, ensuring professional handling of requests and proactive communication of job status., • Continuously assess and improve service delivery processes, identifying opportunities for increased efficiency and customer satisfaction., • Manage team performance, including training, appraisals, and development planning, to ensure capability and motivation align with business goals. In return for your commitment, we will offer you some fantastic benefits: • Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year, • Pension, • Life Assurance, • Private Medical, Dental Insurance and a Cash Plan Scheme – Single cover funded by Mitsubishi, • Access to Mitsubishi’s very own discount platform, • Colleague Referral Scheme, • Holiday Buy, • Long Service Awards, • Cycle to Work Scheme, • Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts), • Employee Assistance Programme including additional services Eldercare & Best Doctors Equality and Diversity: As the business environment around Mitsubishi Electric Group is rapidly changing, providing a workplace where employees can work to their full potential regardless of gender or age is essential to business development.

Job Title - Field Service Engineer Location - Covering DA/BR/SS/RM Postcodes Salary: £30,000 - £ Hours) or £36,000 - £ Hours) Shift:Monday to Friday - 40 Hour or 45 Hour Week available Job Role: I'm working with a market-leading materials handling business that's looking to add an experienced Field Service Engineer to its growing team. This role involves servicing, maintaining and repairing forklift trucks and a range of MHE across customer sites within your local area. As a Field Service Engineer, you'll be responsible for fault finding, diagnostics, planned maintenance and breakdown repairs, with the autonomy to organise your own workload and diary. You'll be fully supported by a strong technical back-office team and benefit from ongoing manufacturer training and development, ensuring you stay up to date with the latest equipment and technologies. Sector - Field Service Maintenance Non-Negotiable Requirements of Field Service Engineer: • Must have hands on Servicing or Maintenance Experience Essential requirements of Field Service Engineer: • Maintenance experience of Forklift Trucks or Mobile Plant Machinery or HGV's or industrial Vehicles., • Have hands-on experience in the following disciplines: Electrical, Mechanical and Hydraulics., • Recognised Engineering Qualification., • Full UK Driving License Desirable Requirements of Field Service Engineer: • Previously have worked as a Field Service Engineer., • Minimum Level 3 Qualification in Engineering. The Field Service Engineer will benefit from: • Full Training and Induction Scheme, • Company van & fuel card., • Regular overtime available with Door to Door pay., • Company Pension Scheme, • Tools provided If you are interested in this role and feel that you have the right skills, then please click apply at the bottom of this advert. For further details contact Matthew Lye at Pioneer Selection As a registered candidate with Pioneer Selection Ltd, you automatically become eligible for our referral scheme. You will receive £250 for every candidate we place in permanent employment who has been recommended by you. Terms and Conditions apply please see our website for further details

Car & van Diagnostics/repair Technician/Diagnostic Technician - Hainault Branch HRGO Rainham are supporting our blue chip automotive company for an experienced Diagnostic Technician to play a vital role in vehicle diagnostics and repairs. Based in Hainault, this position offers an exciting opportunity to contribute to a trusted automotive service provider committed to excellence and customer satisfaction. Responsibilities • Diagnose vehicle issues using the likes of Xentry, Logic, Autel and mechanical knowledge., • Servicing including cambelts/wet belts, gearboxes, engine repairs with addition of steering, braking & suspension work., • Car and Van Diagnostic/Repair Technician, • Utilise hand tools, power tools, and welding equipment for repairs., • Perform vehicle maintenance and assembly tasks efficiently., • Repair vehicles and ensure all work meets safety standards., • Provide excellent customer service by explaining repairs clearly., • Communicating with the Service Reception teamwork required & advise on parts required., • Maintain accurate documentation of diagnostic findings and repairs., • Maintaining thorough and up-to-date product knowledge, • Collaborate with team members to uphold company's high standards of service., • Proven experience as a Diagnostic Technician or similar role within the automotive industry., • Strong knowledge of vehicle schematics and mechanical systems., • Proficiency with hand tools, power tools, and welding equipment., • Excellent problem-solving skills and attention to detail., • Good communication skills for effective customer interaction when required, • Ability to perform heavy lifting safely., • Relevant certifications or technical training in automotive diagnostics preferred., • A commitment to continuous learning and professional development., • MOT qualifications are advantageous,, • Min of NVQ level 3 or certain time served with experience., • Own tools., • Ideally A/C refrigerant trained Schedule • 28 days holiday inc Bank Holidays, • Birthday day off, • Monday to Friday, • No weekends, • Overtime Education • Certificate of Higher Education (preferred), • Min of NVQ level 3, • MOT qualifications are advantageous Licence/Certification • Driving Licence (required) Job Type: Full-time Work Location: In person, Hainault Branch For more details please speak to Michelle Ings, HRGO Rainham office or email CV to Please register online at

Customer Focus. Service Coordination. Operational Excellence. Are you an organised, client-focused service professional who thrives in a fast-paced engineering services environment? Liftec Express – a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK – is continuing to strengthen its service operations during an exciting phase of growth and performance improvement. We are now seeking a Service Manager Assistant to provide focused customer support while working closely with an allocated Service Manager responsible for a dedicated customer base, portfolio of units and team of engineers. This is a pivotal branch-based role where your communication skills, organisation and service mindset will directly support customer satisfaction and operational efficiency. The Role at a Glance: Service Manager Assistant Dartford, Onsite £30,000 - £32,000 Plus Extensive Benefits Package Core hours 40 per week: 08:00-17:00, with one hour for lunch. Reporting to: Service Delivery Manager Your Background: Service support / coordination experience within an engineering, construction or lift environment. Service Admin. Service Coordinator would be preferred however strong Service Support Experience in other industries would be considered Skills: Service Scheduling, client communication, service systems, strong organisational ability About Us: Liftec Express is a well-established and highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world’s leading manufacturer and service provider of elevators and escalators, the business is now privately owned by R-Capital and focused on operational excellence and customer service performance. This is an excellent opportunity to join a collaborative branch team and play a central role in supporting service delivery. Ready for your next challenge? Working alongside an allocated Service Manager, you will provide a focused Customer Support Service across a defined portfolio of customers, lift units and engineers. You will regularly update clients on outstanding matters, resolve queries efficiently and maintain friendly, professional communication at all times using the JED/CRM system and information provided by Service Engineers. You will assist with scheduling planned service visits, call-outs and repairs, ensuring appropriate resource allocation and smooth coordination of engineer activity. Acting as a primary contact for client enquiries, you will manage complaints, handle urgent repair requests and maintain strong working relationships with customers. You will support compliance by ensuring service activities align with company safety policies, health and safety regulations and maintenance standards. Accurate tracking of repairs, maintenance visits and reporting through service management systems and Microsoft Office tools will form a key part of your role. You will assist with engineer rotas, training coordination and performance tracking, helping to ensure the Service Department operates efficiently while maintaining close communication with colleagues and clients. Administrative accuracy and strong organisation will underpin your day-to-day responsibilities. The role holder shall carry out his/her duties in accordance with the stipulated business policies and procedures. About You: • You bring experience from a service support or administrative role within an engineering, construction or lift sector environment. Lift industry knowledge – including understanding of maintenance processes, LOLER regulations and safety requirements – would be advantageous but is not essential., • Strong verbal and written communication skills enable you to interact confidently with both clients and engineers. You are comfortable using service management systems and Microsoft Office, with the ability to generate reports and track operational activity accurately., • Highly organised and proactive, you are able to prioritise effectively in a fast-paced, client-facing environment. Calm under pressure, you handle emergency calls and urgent repair requests efficiently and professionally., • A collaborative team player with strong problem-solving skills, you are committed to maintaining high standards of customer service and operational support. Benefits: • Access to Discounts Platform, • Pension (Day 1) - Aviva, • Holiday – 25 days per year plus bank holidays – holiday year - January to December, • Wellness (Day 1) - Employee Assistance Programme, • Death in Service (Day 1) 3 x Salary - Canada Life, • Sickness Scheme - Discretionary, • Family Policies - Industry-leading enhanced maternity and paternity provision subject to service, • Incentive Scheme (depending on role -non-contractual), • Employee Referral Scheme Why Join Liftec Express? • Central role within a respected PE-backed engineering business, • Direct involvement in customer service and operational coordination, • Supportive branch environment with strong team collaboration, • Opportunity to develop within a structured service organisation, • Culture focused on safety, quality and customer care If you are an organised and customer-focused service professional looking to build your career within a respected engineering services business, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Customer Focus. Team Leadership. Service Excellence. Are you an experienced ServiceDesk or service professional ready to step into a leadership role within a fast-paced engineering services environment? Liftec Express – a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK – is continuing to strengthen its service operations during an exciting phase of growth and performance improvement. We are now seeking a Customer ServiceDesk Team Lead to take ownership of our Helpdesk function, providing leadership, escalation support and driving high-quality customer service across a busy and dynamic operation. This is a pivotal role where your leadership, organisation and customer focus will directly influence team performance, customer satisfaction and operational efficiency. The Role at a Glance: Customer ServiceDesk Team Lead Dartford, Onsite Competitive Salary Plus Extensive Benefits Package Reporting to: Delivery Support Manager Company: Pioneer of the British lift industry. Formerly part of global brand Otis - Private Equity-backed by R Capital since 2025. An independent service provider specialising in the supply, installation, maintenance, repair and modernisation of all types of lift equipment Your Background: Helpdesk, service desk or customer service leadership experience within an engineering or service-led environment Skills: Team leadership, escalation handling, performance monitoring, reporting, CRM systems, strong communication and organisation About Us: Liftec Express is a well-established and highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world’s leading manufacturer and service provider of elevators and escalators, the business is now privately owned by R-Capital and focused on operational excellence and customer service performance. This is an excellent opportunity to take a leading role within a collaborative service environment, shaping Helpdesk performance and driving continuous improvement. Ready for your next challenge? As Customer ServiceDesk Team Lead, you will take day-to-day ownership of the Helpdesk function, ensuring effective coordination of workload, consistent service delivery and strong team performance. You will act as the primary escalation point for complex or sensitive customer issues, managing complaints professionally and ensuring timely, accurate resolution. Working closely with engineers, planners and operations teams, you will drive effective communication and problem-solving across the business. You will oversee all Helpdesk activity including incoming calls, emails and customer portal interactions, ensuring all communications are logged accurately within CRM systems and handled in line with service expectations. A key part of your role will involve monitoring Helpdesk performance metrics such as response times, resolution rates and customer satisfaction, using this data to coach team members and improve overall service quality. You will take ownership of customer complaints management, ensuring issues are tracked, analysed and resolved effectively. Identifying trends and root causes, you will support service improvement initiatives and provide clear reporting to senior management. You will also produce centralised management information covering call volumes, complaint trends and operational performance, ensuring data integrity across systems to support decision-making and planning. Supporting onboarding and development of team members, you will help embed consistent processes, promote best practice and foster a collaborative, customer-first culture. The role holder shall carry out their duties in accordance with company policies and procedures, ensuring compliance, accuracy and operational excellence at all times. About You: • You bring experience from a helpdesk, service desk or customer service environment, with exposure to high-volume workloads and escalation handling, • Previous experience in a supervisory or team lead capacity would be advantageous, • You are confident handling complex customer interactions, complaints and service issues in a calm and professional manner, • Strong communication skills enable you to work effectively with customers, engineers and internal stakeholders, • Highly organised and proactive, you can prioritise multiple tasks and maintain performance under pressure, • Comfortable using CRM systems and Microsoft Office, with the ability to produce and interpret reports, • A collaborative team player, you are committed to driving service quality and continuous improvement Benefits: • Access to Discounts Platform, • Pension (Day 1) - Aviva, • Holiday – 25 days per year plus bank holidays – holiday year January to December, • Wellness (Day 1) - Employee Assistance Programme, • Death in Service (Day 1) 3 x Salary - Canada Life, • Sickness Scheme - Discretionary, • Family Policies - Industry-leading enhanced maternity and paternity provision subject to service, • Incentive Scheme (role dependent, non-contractual), • Employee Referral Scheme Why Join Liftec Express? • Central leadership role within a respected PE-backed engineering business, • Direct impact on customer service performance and operational delivery, • Opportunity to lead, coach and develop a Helpdesk team, • Collaborative and supportive working environment, • Culture focused on safety, quality and customer care If you are a customer-focused service professional ready to step into a leadership role and make a real impact, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Site Engineer Location: Dagenham About the Role We are looking for a Site Engineer to join our service team in Dagenham, responsible for the repair and preventative maintenance of materials handling and ancillary equipment. This is a varied, customer-facing role where you'll be a key technical representative on site, ensuring equipment reliability and excellent service delivery. You'll also support the Area Service Manager, acting as a first point of contact for defined support activities within the service team and helping to maintain strong customer relationships. Key Responsibilities • Carry out preventative maintenance on materials handling and ancillary equipment, • Diagnose faults and complete repairs efficiently and safely, • Accurately complete service reports and timesheets, • Manage and control parts stock on site, • Build effective customer relationships through clear communication, ensuring expectations are met in line with contractual agreements, • Liaise closely with the After Sales Office to provide customers with accurate repair updates and ETAs, • Identify and communicate chargeable follow-up work, completing it in a timely manner, • Ensure all company and customer health & safety procedures are strictly followed, • Identify and pass on sales leads for Jungheinrich equipment and After Sales products, • Act as a Company Ambassador at all times You may occasionally be required to participate in call-out duties and work outside normal hours, as directed by the Area Service Manager. About You We're keen to hear from mechanically and/or electrically biased engineers from a wide range of maintenance or service backgrounds, including: • Automotive Technicians, • HGV Engineers, • Mobile Plant Engineers, • Forklift Engineers, • Ex-Forces / Military Vehicle Engineers You will also have: • A full UK driving licence, • A good general level of education, • Experience in a customer-facing role, • The ability to work independently and unsupervised, • A proactive, professional approach with strong problem-solving skills Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Hours: 37.5 per week Salary: £33,300 + uncapped OTE (£49,200) The Role We’re looking for a driven and experienced Telesales Supervisor to lead one of our high-performing sales teams. This is a hands-on leadership role where you’ll inspire, coach, and develop your team while driving results in a fast-paced, target-driven environment. You’ll play a key part in shaping team performance, enhancing customer experience, and delivering on ambitious sales targets. What You’ll Be Doing • Lead and manage day-to-day telesales operations to maximise performance and productivity, • Coach and develop team members through feedback, and regular 1:1s, • Run engaging team meetings, training sessions, and performance reviews, • Track, analyse, and report on sales performance, KPIs, and customer feedback, • Handle escalated customer queries with professionalism and efficiency, • Motivate your team to achieve targets while maintaining a positive, high-energy culture, • Ensure compliance with company policies and industry regulations, • Deliver hands-on coaching, including “ride alongs,” to embed best practice selling techniques What We’re Looking For • Proven leadership experience in a telesales or call centre environment, • Strong communication and motivational skills with the ability to inspire a team, • A data-driven mindset with the ability to turn insights into action, • Confident using CRM systems, MS Office, and call centre technology, • Highly organised with excellent time management skills, • Professional, customer-focused, and results-driven Desirable Experience • B2B telesales experience, • Previous experience supervising or mentoring a sales team What We Offer You • Basic salary £33,300 with a high-earning bonus structure, • OTE £49,200, • Regular sales incentives, competitions, and rewards, • Access to Würth’s exclusive Top Club — win luxury overseas trips for you and a guest, • 23 days holiday, increasing to 28 days with service, • Monday–Friday working hours (your weekends are yours), • Industry-leading training, coaching, and career progression, • Pension scheme in line with auto enrolment, • Health Care plan – money towards your dental, optical and treatment therapies, • Ample free parking Apply now and power the growth of our network! We are committed to fostering inclusion and diversity to support the future success of the Würth Group. Please note: Interviews may take place while the role is advertised. We reserve the right to close the role early if sufficient applications are received.

Join Ligentia! In this dynamic role, you’ll hold end-to-end service ownership for a primary customer account while working alongside and being supported by an experienced Customer Experience Manager (CXM) as your mentor. This unique structure allows you to build foundational account management skills, learn "what good looks like", and develop commercial awareness before stepping into full responsibility over time. Your Role: • Account Ownership: Act as the primary, go-to contact for day-to-day service queries, building genuine operational and mid-management relationships with your assigned customer., • Reviews & Governance: Prepare and drive monthly KPI reviews, and contribute actively to Quarterly Business Reviews (QBRs) with your mentor’s guidance., • Cross-Functional Coordination: Partner closely with origin and destination operations, freight, and finance teams to smoothly resolve logistics and service delivery challenges., • Team Support: Assist the broader CXM team by preparing comprehensive meeting packs, drafting customer advisories, managing post-meeting action logs, and supporting new customer implementations., • Operational Excellence: Consistently apply the CX team's core toolkits, including the Customer Charter and health checks, while maintaining internal SharePoint documentation to a high standard., • Career Growth: This position serves as a direct gateway; with your mentor's support, you will naturally inherit greater commercial responsibilities, typically progressing into a full CXM role within 18-24 months. What You'll Need: Essential • Experience within a customer-facing environment (e.g. customer service, account coordination, or junior account management)., • Exceptional capability to effectively prioritise and manage multiple shifting tasks and deadlines simultaneously., • Outstanding written and verbal communication skills, ensuring emails, updates, and presentations are polished and customer-ready., • A meticulous eye for detail - inconsistencies in trackers, data gaps, or formatting errors should naturally stand out to you., • High comfort level working across Microsoft Office apps (Excel, PowerPoint, Word, Outlook, Teams) and an agility to learn new internal systems., • Strong ability to build rapport with customers and collaborate seamlessly with colleagues across different functions., • A strong willingness to learn; deep supply chain knowledge isn't required on day one, but you must be keen to pick it up. Desirable • Prior experience within logistics, freight forwarding, supply chain, or 3PL/4PL environments., • Direct exposure to customer success models or account management frameworks., • Previous experience visiting or interacting face-to-face at a customer site., • Comfort using CRM databases, SharePoint, or project management software platforms Why Ligentia? Why now? Accelerated growth in one of the most dynamic industries you can imagine. Brilliant customers including some of the world’s leading retailers and best-known brands. A tech vision and roadmap that will turn heads for all the right reasons. And colleagues with high commitment and unrivalled knowledge, combined with low ego. A flexible work environment that is collaborative, stimulating and shares genuine feelgood for the work we do together. However you look at it, Ligentia is a great place to be right now. Ready to join us? Apply now! Ligentia requests that recruitment agencies do not speculatively submit CVs to us unless expressly requested to do so by a member of our People team. Any CVs sent to us on an unrequested speculative basis will be ignored. Ligentia will not be liable for any fee or commission payments claimed by a recruitment agent in respect to the employment by us of a candidate whose CV was sent to us on an unrequested speculative basis.

We are currently recruiting for a Customer Service Representative with Transport Coordination experience to join a growing logistics company based in West Thurrock. This is an excellent opportunity for an organised and customer-focused individual with experience within transport or logistics environments. You will act as the key point of contact for customers while coordinating transport activities to ensure efficient and timely deliveries. Key Responsibilities • Manage customer enquiries via phone and email., • Provide updates on deliveries, collections, and transport schedules., • Coordinate daily transport operations and liaise with drivers., • Monitor vehicle movements and delivery performance., • Book deliveries and collections in line with customer requirements., • Resolve customer queries and transport-related issues promptly., • Maintain accurate records and update internal systems., • Work closely with warehouse, transport, and planning teams., • Ensure a high level of customer satisfaction at all times. Requirements • Previous experience in a Customer Service or Customer Support role within a transport, logistics, freight, or distribution environment., • Experience coordinating transport, deliveries, or collections., • Excellent communication and organisational skills., • Ability to manage multiple priorities in a fast-paced environment., • Strong IT skills, including Microsoft Office., • Knowledge of transport management systems would be advantageous., • Professional and customer-focused approach. What's on Offer • Competitive salary., • Full-time permanent position., • Opportunity to join a growing and supportive business., • On-site parking., • Career progression opportunities., • Friendly team environment. If you have experience in both customer service and transport coordination and are looking for your next opportunity within logistics, we would love to hear from you.

Long-Term Immediate Start Career Opportunity – Slade Green (Dartford) Step into success with a rapidly growing sales team based in Slade Green! Are You Ready to Build a Career? Our client is looking for dynamic, driven, and bubbly individuals who want more than just a job. This role is focused on stability and professional growth within an exciting, customer-facing environment. If you are looking for a long-term sales career, this is the place to start. The key attributes they are looking for: • Applicants must be 18 years of age or older., • Due to the full-time nature of this role, it is unsuitable for applications from international students or those in full-time education., • Full-time equivalent availability is required (4–5 days per week, Monday–Saturday)., • You must be able to commute to the Slade Green (Dartford) office each working day., • A proactive team player with high customer service standards and a professional manner. What’s Involved: • You will be the face of the brand, working as part of an enthusiastic team in residential environments across Dartford., • Developing and executing strategies to drive brand awareness and sales., • Providing tailored solutions to customers face-to-face., • Building and maintaining strong client relationships., • Traveling nationally and internationally for networking and business growth. Why Join Our Client Long-Term? • Extensive Training: Ongoing mentorship from industry pros to ensure your long-term success., • Clear Progression: Defined promotion tiers for those looking to grow and develop professionally., • Earning Potential: Uncapped earnings with performance-related incentives., • Culture: A vibrant working environment with an active social calendar and support from an established team. This is a full-time, long-term opportunity operating on a self-employed basis, involving engaging with customers face-to-face within residential campaigns around Dartford. Because of these requirements, we are unable to accept international students. Apply Now: If you are over 18, eligible for full-time work and are ready to take the next long-term step in your professional journey, submit your CV today. Immediate Starts Available - Get started in the next 7 days! This role is not suitable for candidates still in education (school/College/University), or current international students. Due to availability, our client is seeking candidates that can work 4/5 full days per week. • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Business Operations Manager Dartford Up to £65,000 + Package Office-Based Genuine Long-Term Leadership Opportunity Eligo Recruitment are representing a growing service-led engineering business within the Electronic Fire & Security sector, seeking an experienced Business Operations Manager to oversee and coordinate the internal operational functions of the company. This is a key leadership position within the business, working closely alongside the Operations Director and wider support team, effectively operating as the internal “Number 2” from an office operations and business support perspective. Importantly, this role is NOT focused on field engineering management or site delivery. The Operations Director retains responsibility for engineers, installations and field operations. Instead, this role is centred around running the internal operational engine of the business - coordinating workflow, supporting service operations, overseeing administration and ensuring the office and support functions run efficiently day-to-day. We are specifically looking for individuals who come from a service-led engineering environment where coordinating engineers, reactive works, planned maintenance and operational workflow has been a core part of their role. Key Responsibilities: • Scheduling and coordinating engineers and service delivery activity, • Managing day-to-day office operations and workflow, • Overseeing quotations, proposals and quote follow-up, • Customer communication and service support, • Supporting HR administration and coordination, • Finance oversight, reporting and operational administration, • Team coordination, delegation and support, • Process improvement and operational efficiency initiatives, • Supporting reactive maintenance and planned service workflows, • Ensuring smooth communication between customers, engineers and support teams The Ideal Candidate: This role would suit someone who is operationally hands-on, highly organised and comfortable working within a fast-paced SME engineering business where priorities can change quickly. You may currently be working as a: • Operations Manager, • Business Operations Manager, • Service Operations Manager, • Office Operations Manager, • Service Desk Manager, • Contracts Manager, • Operations & Support Manager, • Senior Service Coordinator ready for progression Sector Backgrounds of Interest: Applicants MUST come from a service-led engineering or maintenance environment. Particularly relevant backgrounds include: • Electronic Fire & Security, • HVAC & Mechanical Services, • Facilities Management, • Building Services / M&E, • Lift Maintenance, • Utilities & Infrastructure Services, • Air Conditioning & Refrigeration, • Mechanical & Electrical Maintenance, • Reactive Maintenance Businesses, • Planned Preventative Maintenance (PPM) Environments, • Other engineering service organisations with mobile engineer coordination This is NOT suited to candidates from purely manufacturing, retail, logistics or non-service operational backgrounds. What We’re Looking For: • Experience coordinating engineers, service teams or maintenance operations, • Understanding of reactive maintenance and/or PPM environments, • Strong organisational and workflow management capability, • Commercial awareness and customer-focused mindset, • Ability to manage multiple priorities within a busy SME environment, • Hands-on, proactive and solutions-focused approach, • Strong communication and coordination skills, • Leadership potential with ambition to progress over time The Opportunity: This is a genuine long-term opportunity to become a highly influential part of a growing engineering business. You will work closely with senior leadership, help shape operational structure and business processes, and play a major role in the continued growth and development of the company. For the right person, this position offers genuine long-term progression into senior operational leadership. For a confidential discussion, please get in touch.

Want a better, more flexible, way of working with a high earning potential - then you are in the right place!\nWe are looking for sales professionals to join our busy sales team to work with our customers to design their dream Fitted Bedroom, Home Office or Living Space.\nPrevious direct selling experience would be advantageous. Full CAD & product training is provided to the highest standard allowing you a flying start into the business.\n\nWhat we can offer you:\n\n Excellent earning opportunity and flexible full time working\n\n High number of in-bound company booked appointments – no cold calling\n\n Weekly paid commissions with a realistic opportunity to earn £50,000 to £100,000 p.a.\n\n Full sample kit provided\n\nWhat we want from you:\n\n Good communication skills and a positive attitude\n\n A strong desire to succeed\n\n Ideally previous sales experience although not essential\n\n A focus on exceptional customer service\n\n * Your own transport, telephone and laptop\n\nIf you have the drive and skills to join our fabulous team, please apply and we will be in touch. Interviews will be arranged locally with the Regional Sales Manager

A building services company with over 40 years trading, are currently seeking a service coordinator/Labour Controller to work in their busy office in Hainault. \n\nSalary package: \n\n£35/40k basic salary\n08.00 to 17.30 office based\n28 days holiday\nLaptop & Mobile Phone\nMy Client is currently seeking a Labour controller. The ideal candidate will provide comprehensive administration support to the contracts manager, ensuring customer and office enquiries are dealt with efficiently and effectively.\n\nTo function as the initial contact with our clients, to accept their order for works and enter the order onto our works management system. The Labour controller will provide assistance to the daily workings of our contracts manager and team of engineers covering Planned and reactive Maintenance to a dedicated account and ensuring the Client requirements are met.\n\nJob Specification\n\nTo review reactive tasks received during the working day and raise on our in-house system.\nTaking incoming telephone calls to assist with Client requests and Updates.\nTo review outstanding jobs with reference to specified response times, evaluating the nature and importance of the instructions, ensuring that calls are responded to with reference to both the importance of the works and the contractual response times.\nAssign work to engineers on our in-house system and Client Portals\nWhere necessary allocating specialist sub-contractors, giving response, completion and access details, and other relevant information, to ensure compliance with Client requirements.\nWhen liaising with sub-contractors – it is essential to link in and involve the Contract Manager to ensure the best sub-contractor is procured.\nBooking works in with clients directly and following procedures\nArranging/submitting permits to work at relevant sites RAMS.\nThis includes the engineer timesheets to make sure they are accurate and reflective of the work allocated and the work completed.\nTo record any site-specific information received, and to ensure that any relevant details already held are reviewed and acted upon when allocating jobs. Recording notes on both eh client system (Planon / Concerto) as well as the job logic system.\nOrdering of materials and monitoring until proof of delivery are obtained. Liaison with head office procurement team on all orders and ensuring the correct job number is allocated to all materials ordered.\n \nKnowledge and Experience (Essential) \n\nThe ability to plan and prioritise, resolve issues, and meet targets and deadlines.\nGood written and spoken communication skills.\nA good collaborator with the ability to demonstrate excellent customer care skills.\nGood IT skills excel and including experience with CAFM.\nThe ability to work as part of the team to get works allocated, delivered and to high standards.\nTo be open and honest with all communications within the team, with the client and the various UoP personnel and with sub-contractors involved to deliver services.\nTo prepare, to forward plan and ensure all up to date information is handed over to everyone involved that will assist service delivery

Job Title: Business Support Officer\n\nLocation: Ilford\n\nContract: Temporary\n\nHybrid working ( 3 days office based / 2 working from home)\nMonday to Friday 9am to 5pm (1 hour lunch)Rate: £15.68 hour PAYE (BSO)/ 17.33 Technical Support officer\n\nWe have 2 new roles available \n\nOne is a Business Support Officer in children's services\n\nRole consists of managing the fostering and adoption panel, this panel is in situ for the approval process of prospective foster carers / connected carers and special guardianship carers. \n\nThe administrator is responsible for booking all the panels, ensuring the panel is quorate, collating and distribution of panel paperwork, minute taking at the panel itself, Completing the ADMs (agency decision maker) sheets, recording outcomes on Protocol Files (internal system), Updating Fostering Network. \n\nEach Panel consists of 52 steps, some of which are small and simple tasks (but will be explained more in detail). \n\nPanel is fortnightly meeting, so the way it works, u can take the minutes for one panel and be starting on the next panel, so you are always working on 2 panels at any given time. \n\nThe individual will link in with the Fostering Team Manager and the Recruitment Engagement Manager. \n\nTechnical Support Officer Safeguarding Team\n\n Minuting Child Protection Conferences. Setting up the conferences, emailing - collating reports from Professionals. Typing up CP Plans / CIN Plans. Updating excel spreadsheets. Working closely with the CP Chair and Social workers. Answering calls and general admin tasks.\n\nAre you an organised and proactive individual with a passion for providing outstanding administrative support? If so, we have an exciting opportunity for you! Our client is looking for a Business Support Officer to join their safeguarding team Ilford\n\nWhat You'll Do:\n\nProvide high-quality administrative support to Directors and senior officers.\nManage calendars, organise meetings, and ensure effective communication.\nHandle a variety of tasks with flexibility and a positive attitude.\nMaintain confidentiality while dealing with sensitive information.\nContribute to a collaborative and efficient work environment.\nMinute taking at meetings and conferences \n\nKey Responsibilities:\n\nAct as the first point of contact for service users and external agencies.\nAssist with financial administration, including payments and budget monitoring.\nMaintain accurate records using databases and spreadsheets.\norganise internal and external events, ensuring everything runs smoothly.\nParticipate in team meetings and support colleagues as needed. \n\nWhat We're Looking For:\n\nMinimum of 2 years' administrative experience.\nSafeguarding experience\nStrong communication skills, both verbal and written.\nProficiency in MS Office and effective IT skills.\nExcellent customer service abilities and a positive attitude.\nAbility to handle confidential information with discretion.\nMust be a strong minute taker \n\nIf you're ready to take on this exciting challenge and make a difference, we want to hear from you! Apply today and bring your enthusiasm and expertise to our client's team.\n\nReady to make an impact?\nSubmit your application now!\n\nAdecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.\n\nAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Temporary Customer Service Advisor. You must be confident talking to customers over the telephone. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.

Customer Service- Claims and Renewals Dartford Monday-Friday | 9am-5pm £25,000 - £28,000 per annum Join a friendly, sociable team!. We're working with a local Insurance business, looking for motivated Customer Service Advisors to join their Dartford office in various roles within the Renewals an

Small Tools Fitter Location: Erith Hours: 40 hours per week, Monday to Friday (07:00 16:30) Speedy, the UKs leading hire provider, is seeking a Small Tools Fitterto join our Newport depot team. This is a key role within our operations, responsible for ensuring a wide range of mechanical and access equipment is safe, compliant, and ready for hire. You will play a vital part in maintaining asset reliability, protecting customer safety, and supporting operational efficiency by ensuring only fully compliant, well-maintained equipment leaves the depot. Inspecting, testing, servicing and repairing mechanical and access equipment in line with LOLER, PUWER and Speedy standards. Carrying out pre-hire and post-hire inspections to ensure equipment is safe and fit for purpose. Diagnosing mechanical faults and completing repairs efficiently and accurately. Completing service and inspection records using internal systems and Microsoft Office. Prioritising equipment to meet depot operational needs and customer demand. Maintaining excellent health and safety standards within the workshop and on customer sites. Supporting asset availability by working closely with depot and operations te...

Right Match Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Dartford. We are recruiting for experienced and forward thinking Customer Service Coordinator French Speaking. This is full time, permanent and hybrid position and working for very well established company. Very interesting and varied role with a scope for progression. Salary: £30,000 Work pattern: Mon-Fri, hybrid( two days at office, 3 days from home), 37.5 hour per week. The role: A Customer Service Representative is the front line of our company, providing commitment and exceptional service to our customers. This role requires someone who is enthusiastic, empathetic, and capable of handling a variety of customer interactions with professionalism and patience. Work Experience: Essential • Proficiency in Microsoft Office Suite - Word, Excel, Outlook, • Minimum of 1-2 years of experience in an administrative customer service role., • Familiarity with customer service order processing ERP system, • Customer complaints handling process

Location: Erith Hours: 40 hours per week, Monday to Friday (07:00 16:30) Speedy, the UKs leading hire provider, is seeking a Mechanical Engineer to join our Newport depot team. This is a key role within our operations, responsible for ensuring a wide range of mechanical and access equipment is safe, compliant, and ready for hire. You will play a vital part in maintaining asset reliability, protecting customer safety, and supporting operational efficiency by ensuring only fully compliant, well-maintained equipment leaves the depot. Inspecting, testing, servicing and repairing mechanical and access equipment in line with LOLER, PUWER and Speedy standards. Carrying out pre-hire and post-hire inspections to ensure equipment is safe and fit for purpose. Diagnosing mechanical faults and completing repairs efficiently and accurately. Completing service and inspection records using internal systems and Microsoft Office. Prioritising equipment to meet depot operational needs and customer demand. Maintaining excellent health and safety standards within the workshop and on customer sites. Supporting asset availability by working closely with depot and operations teams. Atten...

My client is renowned for their friendly, personal, energetic, and go-get approach. They strive to ensure that everyone who works with them receives the same level of excellent service whether, buying, selling, letting, renting or even just enquiring and they pride themselves on giving the best customer service possible, ensuring that they maintain the highest of standards at all times. They are seeking an experienced Property Manager to join their property management team. If you have a background managing a lettings portfolio of properties and are looking for a role where you’ll be valued and heard, this could be the perfect fit! Key Details : • Ideally ARLA qualified or with a strong understanding of property legislation, • Small, close-knit team of 7; seeking the right personality to match our company culture This role involves • Property inspections,, • Check-ins, check-outs,, • Inventories, and other property management tasks —NOTtenancy agreement drafting, • Must be a driver and comfortable conducting inspections on-site, • Ideally located close to the office with good local knowledge, • Professional, personable, and capable of building strong relationships with clients and team members What they Offer: • Basic salary of £32- £34,000 per annum (potential of e...

Level 3 IT Technician (MSP Experience) About the Role We’re seeking a skilled Level 3 IT Technician with experience in a Managed Service Provider (MSP) environment. You’ll handle escalated support tickets, manage client systems, and assist with IT projects — delivering exceptional service every time. Key Responsibilities Provide 3rd-line technical support and fault resolution Maintain and upgrade client IT systems Plan and deliver migrations and IT projects Ensure SLA compliance and excellent customer service Skills & Experience 2+ years in a similar role within an MSP Strong knowledge of Windows Server (2016–2022), Office 365, Active Directory & Azure AD Experience with Hyper-V, WAN/LAN troubleshooting, VLANs, and VoIP Project management and multitasking ability Full UK driving licence required Benefits 24 days holiday + bank holidays (rising to 28) Training & certification support Diverse project exposure * Company sick pay & eyecare vouchers Hours: Monday to Friday Experience: 5 years IT support (preferred)...

Right Match Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Dartford. We are recruiting for experienced and forward thinking Customer Service Coordinator French Speaking. This is full time, permanent and hybrid position and working for very well established company. Very interesting and varied role with a scope for progression. Salary: £30,000 Work pattern: Mon-Fri, hybrid( two days at office, 3 days from home), 37.5 hour per week. The role: A Customer Service Representative is the front line of our company, providing commitment and exceptional service to our customers. This role requires someone who is enthusiastic, empathetic, and capable of handling a variety of customer interactions with professionalism and patience. Work Experience: Essential Proficiency in Microsoft Office Suite - Word, Excel, Outlook Minimum of 1-2 years of experience in an administrative customer service role. Familiarity with customer service order processing ERP system Customer complaints handling process Ability to work independently and as part of a large team Support customers' enquiries through multiple communication channels including phone, email, and chat. Follow-up of enquiries for general questions with other internal departments. Facilitating customers issues resolution, including progressing customer complaints to completion. Enter and process orders including calculating...

An exciting opportunity has arisen for an organised and professional Property Manager to join a growing independent estate agency in the Ilford area. This role offers the chance to help manage a busy residential portfolio within a modern and fast paced office environment. Worth Recruiting – Property Industry Recruitment Job Title: Property Manager Sector: Residential Lettings Location: Ilford, IG1 2DG Salary: £37.5k per annum Position: Permanent, Full-Time Reference: WR89317 The successful candidate will oversee day-to-day property management duties, including maintenance coordination, tenancy renewals, inspections, and compliance management. Working closely with landlords, tenants, and contractors, you will play a key role in delivering a high standard of customer service while supporting the continued growth of the lettings department. What's in it for you (Benefits): • Competitive salary package with long term progression opportunities, • Supportive and collaborative team environment, • Modern technology and streamlined property management systems, • Opportunity to join a growing and ambitious estate agency, • Career pathway towards senior management and...

Thai speaking Customer Service Agent Location: Work From Home Job Type: Temporary – Ongoing Hours: 02:00am – 11:00am Pay: £14.50 per hour – Weekly Pay We are currently recruiting for a Customer Service Agent to join a fast-paced and dynamic team. As a Customer Service Advisor, you will be the voice of our clients, delivering outstanding customer support through inbound and outbound calls, email management, and administrative support. It is a busy and fast-moving campaign and will sometimes have quiet days… They are looking for someone to adapt to that environment. You will be working in a team and building relationships so respect and kindness to your other colleagues and team leaders is a must! Key Responsibilities Handle inbound and outbound customer calls professionally. Respond to high volumes of emails accurately and efficiently. Maintain accurate data entry and meet quality standards. Meet daily and weekly performance targets. Escalate issues in line with company procedures. Support additional campaigns as required. Work flexible shifts, including weekends and overnights where needed. Skills & Experience Previous customer service experience essential. Strong communication and interpersonal skills. Good attention to detail and ability to multitask. Proficient in Microsoft Office 365. Able to work effectively in a fas...

Our outstanding and successful client, a national IT Service Provider who support some of the biggest household names in the UK are looking to recruit an experienced IT Field Technician to join them on a permanent basis. You will be based in the Essex & Northeast London area and will attend customer sites in the region to diagnose and resolve technical IT issues relating to customers on-site technology, including EPOS, business systems, and back office servers. You'll be the bridge between tech issues and business success - making a tangible difference for customers! Location: Essex & North London region (on-site visits + remote reporting) Travel: Significant regional travel with some overnight stays (full expenses and accommodation provided) Company Van: Van + fule card provided (full, clean manual UK Licence required to be considered for this role). Hours: Monday to Friday (core hours will be between 8am-5:30pm - with 1 in 8 weekends) Salary & Benefits: Salary will be £26,300 (£24,200 plus £2,100 for standard weekend overtime), plus additional overtime which will take your salary higher. You will get excellent benefits package including 23 days holiday per annum + bank, private healthcare provided through BUPA, death in service (4 x salary), group income ...

Senior Contract Manager Commercial Maintenance - Healthcare Kent/London based - up to 73k+5k car allowance Would you like to work for an established, stable building maintenance contractor? Do you have experience of managing healthcare contracts? Would you like to have the flexibilityto work from the Kent based office or client's London premises? If so, this could be the role for you... One of the established names in the commercial building maintenance industry is looking to recruit a Senior Contract Manager to work on a healthcare contract based in London. They are looking for a senior manager with a strong technical understandingand a healthcare background who will be able to provide a first class customer service and be able to organise, manage and motivate their team. Two to three days a week will be spent working out of the Kent office with travel to each of the locations as and when needed. The hours of work are Monday to Friday, 8-5 and the main duties of the role are as follows: • Ensure client satisfaction levels are at a constantly high level, leading to development of the contract to increase the contract responsibilities., • Oversee all technical aspects of the contract making sure downtimeis a minimum., • Ensure contractual levels are obtained and superseded and an in depth knowledge of the contract is maintained and demonstrated...

We are seeking an experienced Business Rates Manager to lead and oversee the delivery of our Business Rates service on a remote basis. This role requires strong technical expertise, proven leadership capability and hands-on experience of Civica Open Revenues. The Role You will be responsible for the effective management of the Council’s Business Rates function, ensuring accurate billing, strong collection performance, statutory compliance and high standards of customer service. Working remotely, you will provide professional leadership, performance oversight and technical guidance to the team. Key Responsibilities Lead and manage the Business Rates service, ensuring the accurate administration of accounts Maximise collection and recovery in line with legislation and council policy Provide expert advice on Business Rates legislation, reliefs and exemptions Oversee recovery processes, including enforcement activity where appropriate Manage performance, KPIs and service delivery remotely Ensure effective use of Civica Open Revenues for billing, recovery, reporting and compliance Liaise with the Valuation Office Agency and other external partners Support audits, year-end processes and statutory returns Contribute to service improvement and transformation initiatives About You You will have: ...

Class 2 Drainage / Tanker Driver Location: Rainham, Essex (Covering London & South East) Job Type: Full-Time | Permanent Hours: 06:00 17:00 + (Saturdays 1 in 7) Key Responsibilities: • Complete daily planned routes including tank emptying, water refills, and drainage services, • Operate effluent tankers and water bowers, including use of hydrants, • Empty vehicles at sewage treatment works (STW), • Carry out daily vehicle checks and ensure roadworthiness, • Maintain a clean, tidy, and professional vehicle at all times, • Follow all health & safety procedures and PPE requirements, • Liaise with the office regarding job updates or issues, • Deliver excellent customer service and represent the company professionally Requirements:, • Minimum Class 2 (Cat C) licence, • Aged 25 or over (insurance requirement), • Maximum 6 penalty pointsPay Rates:, • 06:00 16:00: £17.00 per hour, • After 16:00: £17.50 per hour, • Weekends / Bank Holidays: £20.00 per hour, • Minimum 5 hours paid per shiftBonus & Benefits:, • £150 monthly attendance bonus, • Performance-related discretionary bonuses, • £500 probation completion bonus

Job Title - Field Service Engineer Location - Covering DA/BR/SS/RM Postcodes Salary: £30,000 - £37,000 (40 Hours) or £36,000 - £42,500 (45 Hours) Shift:Monday to Friday - 40 Hour or 45 Hour Week available Job Role: I'm working with a market-leading materials handling business that's looking to add an experienced Field Service Engineer to its growing team. This role involves servicing, maintaining and repairing forklift trucks and a range of MHE across customer sites within your local area. As a Field Service Engineer, you'll be responsible for fault finding, diagnostics, planned maintenance and breakdown repairs, with the autonomy to organise your own workload and diary. You'll be fully supported by a strong technical back-office team and benefit from ongoing manufacturer training and development, ensuring you stay up to date with the latest equipment and technologies. Sector - Field Service Maintenance Non-Negotiable Requirements of Field Service Engineer: • Must have hands on Servicing or Maintenance Experience Essential requirements of Field Service Engineer: • Maintenance experience of Forklift Trucks or Mobile Plant Machinery or HGV's or industrial Vehicles., • Have hands-on experience in the following disciplines: Elec...

Senior Contract Manager Commercial Maintenance - Healthcare Kent/London based - up to 73k+5k car allowance Would you like to work for an established, stable building maintenance contractor? Do you have experience of managing healthcare contracts? Would you like to have the flexibilityto work from the Kent based office or client's London premises? If so, this could be the role for you... One of the established names in the commercial building maintenance industry is looking to recruit a Senior Contract Manager to work on a healthcare contract based in London. They are looking for a senior manager with a strong technical understandingand a healthcare background who will be able to provide a first class customer service and be able to organise, manage and motivate their team. Two to three days a week will be spent working out of the Kent office with travel to each of the locations as and when needed. The hours of work are Monday to Friday, 8-5 and the main duties of the role are as follows: Ensure client satisfaction levels are at a constantly high level, leading to development of the contract to increase the contract responsibilities. Oversee all technical aspects of the contract making sure downtimeis a minimum. Ensure contractual levels are obtained and superseded and an in depth knowledge of the contract is maintained and demonstrated on the internal monthly contractual review meetings with the senior management team. Ensure contractually agreed KPIs / SLAs are met. Attend strategic contractual/operational meetings with the client on a weekly basis, or as required. Ensure successful completion of all reactive and PPM works orders to ensure timely completion and close out, meeting KPIs and SLAs as necessary. Provide leadership and management to the site team as necessary. Applicants for this role must be able to meet the following criteria: Recognised apprenticeship and fully electrically or mechanically qualified to recognised level ie C&G, HNC/HND. Proven experience and involvement in managing healthcare maintenance businesses. A strong and committed team player capable of prioritising and solving problems often under pressure, utilising innovative solutions. Must be a team player committed to working in a quality and professional environment. Strong people management skills. Excellent written and verbal communication skills. TPBN1_UKTJ

Salary: Competitive Salary + Bonus + Excellent Benefits So, who are we? We are Neville Lumb, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, free parking, onsite canteen and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! As an Estimator based in Rainham (RM13 8HY) or Branston (DE14 3PD), you’ll be responsible for: Utilising the company’s bespoke CRM system Communicating with customers via telephone and email Creating quotations for prospect, new and existing customers daily Interpreting information provided by the customer to understand their requirements Sourcing prices from various manufacturers and suppliers whilst checking product compatibility and availability to meet strict deadlines Advising customers on appropriate products, pricing and lead times Liaising with both internal and external colleagues to support the conversion of enquiries into quotations and subsequently orders Working to deadlines in order to meet customer expectations Staying up to date with current product knowledge and trends This is a full time, permanent role, working 40 hours per week from either our Rainham or Branston office (hybrid work pattern to be discussed) And here’s what we’d like you to have: A good all-round knowledge of the plumbing & heating industry is essential An appreciation of the demands of working within the merchant industry Understanding of the importance of teamwork and how it can improve service levels for customers Ability to demonstrate an understanding and passion for excellence in customer service IT, Numeracy and Analytical skills required We look forward to receiving your application! #ACHS100

Directorate Administrative Services Location 255–259 High Road, Ilford, Greater London, IG1 1NN Contract Type Temporary – 26 Weeks Hours 36 hours per week Working Pattern Hybrid Working – 3 days office based / 2 days remote Attendance at evening committee and council meetings is required as part of the role. To lead and manage the Committee Services function, ensuring the delivery of high-quality democratic, governance, and administrative support to the Council’s decision-making bodies, including Council, Cabinet, Committees, Panels, Boards, and Working Groups. The postholder will play a key role in maintaining transparency, good governance, and compliance with statutory and constitutional requirements while supporting elected Members and senior officers in effective decision-making processes. Key Responsibilities Coordinate and manage the work of the Committee Services Team to ensure an efficient and customer-focused service. Support and oversee meetings of the Council, Cabinet, Scrutiny Committees, Panels, Boards, and Working Groups. Prepare and review agendas, reports, minutes, decision notices, and briefing materials. Provide procedural and constitutional advice to Members and officers. Ensure decisions are made in accordance with legislation, governance requirements, and the Council Constitution. Support the Monitoring Officer and related gove...

Kick Off Your Long-Term Sales Career in Dartford (Slade Green) Comprehensive Training and Excellent Benefits - No Experience Required Start Date: Immediate start opportunities available! Full-time equivalent availability required Based in Dartford, our client is currently recruiting for bubbly and ambitious Entry Level Customer Sales Assistants, with full-time equivalent availability, due to portfolio expansions and high client demand. This is an immediate start opportunity for motivated individuals. Dealing with all aspects of our client's sales, customer service, and promotions campaigns, these are varied roles requiring dedication, flexibility, and a can-do attitude. The key attributes they are looking for are; • Must be eighteen or over to apply for this position., • Excellent English communication and interpersonal skills., • MUST be able to commute to Slade Green office on a daily basis., • Proactive and professional manner., • Self-motivated and energetic, committed to building skills and advancing within the field of sales., • Candidates with full time equivalent availability - (4/5 days Mon–Fri, optional Saturday also possible), • Unfortunately this role is not suitable for students, or current international students. No previous sales or customer service experienc...

Position: Freight Forwarder / Logistics Coordinator Location: Office-based (Hybrid available after probation) Salary: £28,000 - £35,000 (DOE) Our client, a well-established freight forwarding company, is seeking an experienced Freight Forwarder / Logistics Coordinator to join their operations team. In this role, you will be responsible for managing international shipments end-to-end, ensuring efficient movement of goods while delivering a high level of customer service. Job Overview • Arrange and manage international shipments via air, courier, sea, and road freight., • Select appropriate carriers, routes, and transit options based on customer requirements., • Prepare and provide accurate, competitive freight quotations including transport, customs, duties, and surcharges., • Liaise with overseas agents, carriers, and service providers to ensure smooth cargo movement., • Act as the main point of contact for customers, handling queries, updates, and service options., • Monitor shipments end-to-end, providing real-time tracking updates and resolving any delays or disruptions., • Review and manage key shipping documentation including airway bills, bills of lading, invoices, and packing lists., • Coordinate with customs brokers to ensure compliant and timely clearance of shipments., • Maintain accurate records and update internal systems with...

Remote German Speaking Customer Service Agent Location: Homebased Start Date: ASAP Type: Ongoing – Temporary Salary: £13.50ph Hours: 8am-5pm- Mon- Fri My client based in Wokingham is looking for a German/English Speaking Customer Service Agent to join their team with this exciting new Global campaign. We are looking for candidates who have got strong experience in providing solutions to customers, managing the deliverables of campaigns, managing relationships with customers and excellent Microsoft Office ability particularly Outlook. The role is homebased and will entail responding to emails and telephone calls from customers who will have received notification regarding the recall product. Customers will communicate with you on this recall campaign by email and telephone and you will be trained on how to answer the queries. It is a busy and fast-moving campaign and will sometimes have quiet days… So they are looking for someone to adapt to that environment. You will be working in a team and building relationships so respect and kindness to your other colleagues and team leaders is a must! Daily Duties Managing the relationship and briefing requirements Answering Email and calls in a timely and efficient manner Working with colleagues to run successful campaigns To manipulate data and present data results to the clients in the required format To liaise with customers as part of the project co-ordination processes Abi...

Long-Term Immediate Start Career Opportunity – Slade Green (Dartford) Step into success with a rapidly growing sales team based in Slade Green! Are You Ready to Build a Career Our client is looking for dynamic, driven, and bubbly individuals who want more than just a job. This role is focused on stability and professional growth within an exciting, customer-facing environment. If you are looking for a long-term sales career, this is the place to start. The key attributes they are looking for: • Applicants must be 18 years of age or older., • Due to the full-time nature of this role, it is unsuitable for applications from international students or those in full-time education., • Full-time equivalent availability is required (4–5 days per week, Monday–Saturday)., • You must be able to commute to the Slade Green (Dartford) office each working day., • A proactive team player with high customer service standards and a professional manner. What's Involved: • You will be the face of the brand, working as part of an enthusiastic team in residential environments across Dartford., • Developing and executing strategies to drive brand awareness and sales., • Providing tailored solutions to customers face-to-face., • Building and maintaining strong client relationships., • T...

Working within the Lift and Escalator Department in assisting the Lift & Escalator Services Manager to ensure that the Landlords lifts and escalators are fully maintained and operating at the highest standards. Making certain that there is the minimum loss of services/amenities to tenants, residents and members of the visiting public. Co-ordinating maintenance and call-out works closing documentation is reviewed and recorded. 40 hours per week, Monday to Friday, 8.30am to 5.30pm. Salary up to £55,000 per annum. MAIN RESPONSIBILITIES To report to the Lift and Escalator Services Manager all incidents involving CWML lifts and escalators, recording these on SharePoint. Communicate with all interested parties (Building Team/Security) on developments following unit breakdowns and repairs until such time that the unit is returned to normal service, recording the detail on SharePoint. To assist the Lift and Escalator Services Manager in the uploading of Emergency Defect items raised on any unit onto CWMLs Asset Register via SharePoint, close-out of each item following completion of works within the issued timescale. Ensure visibility of defect reports is available to senior management and the associated building management team. To assist the Lift and Escalator Services Manager in the accurate administration of distributing and monitoring the LOLER reporting procedure against all CWM L&E assets. Ensure timely close out of all and any defects raised and follow-up with contractors in accordance with CWM L&E guidelines. To review all submitted contractor Risk & Method Statements, providing support through the permit application approval process. Monitor the works, confirming that the submitted methods are followed and checking all is in line with the CWML permit. Consideration is required for the overall building functionality through collaboration with the building team, preventing impact on CWM tenants and all visitors. Perform regular quality inspections and audits on all lifts on the Estate. Keeping up to date all lift and escalator unit registers and ensuring that they are meeting business demands and compliance. Feedback condition reports to contractors as part of the monthly reviews. Routine inspections to ensure that all Lift Motor Rooms are always kept locked and in a pristine condition. Routine visual inspections to all Estate escalators. To assist the Lift and Escalator Services Manager to ensure that all Landlords lifts and escalators on the Estate are maintained as expected on a regular basis and that they are operating efficiently and effectively. Supervise contractors ensuring adherence to contractual specifications in regard to the respective Service Agreements. To ensure that all appointed CWM contractors conduct themselves in a professional manner, exceeding customer service expectations at all times whilst working on the Canary Wharf Estate. Monitoring timescales of units being returned to normal service following call-outs and minor repairs. To keep the Lift and Escalator Services Manager informed at all times of any shut-downs or testing of lifts or escalators. Managing the relevant contractors so that tenants and members of the public experience minimum disruption. To register call-outs with the relevant lift or escalator contractor to rectify faults in accordance with the Company's administrative procedures. Liaising with the attending engineers and monitoring these works and return of the lift/escalator to normal service. Carrying out Work Place Audits on the attending engineers. To ensure that all necessary Contractor issued works documentation is recorded within the calendar month of the tasks being carried out. Uploading of Contractor Worksheet data on to SharePoint . To assist the Lift and Escalator Services Manager to produce and provide analysis of monthly and year-to-date performance reports. Producing feedback to contractors at monthly meetings, plus presentation to Building Managers/Directors/Managing Directors. Ensure Elevator Management System (EMS) reports are of the specified detail and then communicated to the relevant Building Managers during monthly reviews. When necessary, support the Lift and Escalator Services Manager in organising major repairs/refurbishments carried out on the Estates assets. Support the monitoring of any works being carried out within the contractors published safety standards and to the expected CWM requirements. CDM requirements and Contractor Short Form Trade Contract should be fulfilled where necessary. To assist the Lift and Escalator Services Manager in attending to any emergency breakdowns and in releasing entrapped passengers. Guide/manage where required the static site-based lift and escalator engineering teams to maximise their efficiency and reduce asset downtime. Ensure all H&S compliance is always adhered to. To assist the Lift and Escalator Services Manager in all two-man operations, as required. To carry out inspections within the lift shafts, motor rooms and pits whilst logging these inspections with photographic records. Assist the Lift and Escalator Services Manager to oversee and ensure the monthly maintenance quotas are achieved by each service provider. Supporting the monitoring of repair works and to ensure they are carried out safely and well within the requirements of the respective locations. To perform external visits auditing contractors workplaces to confirm condition and compliance with legislation. Monitoring NCRs and any items noted during the audit are followed up and successfully closed out within the stipulated timescales. Join monthly reviews with Contractors assessing their overall performance status. Produce accurate Minutes and then distribute in a timely manner ensuring all departmental items are visible to a wider CWM parties. Co-ordinating regular reviews with the building maintenance teams. Assist the Lift and Escalator Services Manager in collaborating with CWC with regards to pending handover of new builds and the successful completion of the new installations. Working closely with the L&E contractor and CWM building teams to guarantee a successful start of lift and escalator operation. Maintain and monitor the L&E Department processes and procedures, ensuring full compliance within internal and external auditing. To carry out other reasonable duties as requested by the Lift and Escalator Service Manager and Lift & Escalator Manager. To be responsibly available outside of normal working hours to attend malfunctions on equipment as required (i.e. emergencies etc.). To be thoroughly familiar with the Company's Health & Safety Policy and to assist the Lift and Escalator Services Manager with the requirements in all such aspects of Health and Safety and Lift/Escalator compliance. PERSON SPECIFICATION At least 3 years experience in the lift and escalator industry with a major lift and escalator company is essential. A minimum of NVQ3 Level qualification, or equivalent, within the industry is essential. The incumbent must have the ability to liaise with engineers and communicate at all levels. Conversant with the Regulations and Codes associated to both lifts and escalators. CDM experience. Excellent Health & Safety knowledge - IOSH qualification. Experienced in at least one of following disciplines: installation, modernisation or large repairs to lifts and/or escalators. The incumbent must be computer literate with good MS office skills. Displays good organisational and time management skills. The incumbent must have an appreciatio n of the importance of customer service and how this is applied in the context of Canary Wharf. HEALTH SAFETY AND WELFARE RESPONSIBILITIES All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy in the Administrative Rules and Procedures, and the Health, Safety & Welfare Manual. ENVIRONMENTAL, SOCIAL & GOVERNANCE (ESG) RESPONSIBILITIES Recognising the centrality of ESG principles within our organisation, we have developed a comprehensive ESG Strategy. It is imperative that all staff members understand and adopt this strategy into their respective roles. This includes adhering to environmental regulations, minimising waste, supporting nature within our urban environment, and facilitating positive change for those in need within our community and utilising our volunteering. QUALITY MANAGEMENT RESPONSIBILITIES In line with the latest ISO 9001 requirements and our dedication to quality management, all staff are mandated to comply with system requirements as detailed within the Company Quality Manual & Policies. Additionally, it's vital to ensure the effective implementation of all Procedures, Plans, and Forms within our Electronic Document Management Systems (EDMS) to meet the ISO 9001: Quality Management Standard. COMPANY VALUES Commit to Excellence Act with integrity and deliver high performance Put our customers at the heart of what we do Resolve issues by providing high quality solutions Foster Collaboration Find opportunities to collaborate with others across the business to achieve shared goals Encourage inclusive networks and treat others with respect and fairness Use knowledge to work effectively with suppliers / contractors to meet shared goals Encourage Engagement Confident in making decisions appropriate to the role Learn from mistakes and listen to constructive feedback to improve performance Prioritise safety and actively support community, wellbeing and sustainability programmes Take Ownership Take pride in delivering high quality service which exceeds expectations Committed to opportunities for self-development Take responsibility for my own performance and look for ways to improve Embrace Innovation Embrace change and innovation Proactively suggest ways to improve our business and encourage others to share ideas See new challenges as opportunities to deliver effective change WHAT WE OFFER Diversity and Inclusion We recognise the importance of embracing diverse experience, skills and perspectives at all levels and operating in an inclusive working environment, in order for everyone to reach their full potential. We also recognise that it makes business sense, since being an inclusive employer leads to better business performance and higher levels of employee engagement and satisfaction. We welcome applicants with diverse backgrounds, perspectives and skills and are committed to fostering a culture whereby everyone can reach their full potential. Flexible Working As an inclusive employer, we recognise the positive impact flexible working can have on an individual, their wellbeing, engagement and productivity. Therefore, we are open to consider flexible working arrangements, both temporary or permanent. Learning and Development At Canary Wharf Group, our employees receive a wide range of support to help improve their skills and achieve their career goals. We offer development opportunities through classroom and e-learning training, mentoring, cross department experience and on the job learning. We heavily invest in our staff attaining accreditations to develop existing and new skills, support chartered status, sponsorships and provide further educational opportunities which are job and business related. We never stand still and continually invest in developing skills and knowledge to ensure individual and company growth. Other Benefits We are committed to building a safe, happy and healthy community for our employees and we offer a comprehensive range of benefits, all designed with our employees and their wellbeing in mind. From generous pension and insurance plans, to health benefits, subsidised gym membership, store discounts and family leave, our benefits package allows our employees to choose the benefits that suit them and their individual needs. If you are interested in joining our highly professional and skilled team for our next exciting phase of development, please complete the form on this page to apply online. Early applications are encouraged as we reserve the right to appoint at any point. TPBN1_UKTJ

About the job Job summary Tribunal Caseworker This exciting opportunity in the Tribunal Services team which sits within the Challenge IP strand of the Services Directorate. The Challenge Services team manages and administers contentious proceedings in the field of Trade Marks, Patents and Designs. It also operates the Company Names Tribunal. The post holder will proactively organise and manage their own work, to achieve both personal, departmental and quality targets. The post holder will provide support and assistance to inter parties hearing officers and or adjudicators, and advice and guidance to internal/external customers on legal and procedural issues, involving dispute resolution processes performed by the Challenge caseworkers. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office. The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: • Inspection of statements/counterstatements to ascertain whether the correct grounds have been pleaded and notify the parties of any perceived deficiencies or irregularities., • Ensure that all evidence admitted into the proceedings complies with the relevant legislation and published guidance material., • Proactively case manage proceedings and ensure that all procedural and administrative decisions are made in accordance with the published statutory requirements, user guidance and within published timescales, • Set and monitor the evidential timetable and determine on a preliminary basis any request made during the evidential stages, i.e. extension of time and stay requests., • Respond to all litigants in writing or on the telephone, in an impartial, professional and customer friendly manner., • Provide support on ongoing transformation projects and being adaptable to change. Person specification Essential criteria: • Proven ability to make unbiased, evidence-based decisions., • Strong understanding of operation delivery processes., • Excellent communication skills, both written and verbal., • Exceptional organisational skills, with a proven ability to manage multiple pieces of work simultaneously., • Good level of digital literacy. How to Apply Click the 'Apply now' button and complete the application form by providing the following: 500-word Personal Statement • Use this to explain why you're suitable for the role ., • Structure your statement around the essential criteria in the Person Specification., • Make sure to provide clear examples to show how you meet each requirement. Behaviours Provide one 250-word example for the following Behaviour; Making effective decisions (lead behaviour) • Explain how decisions have been reached in a clear and concise way, both verbally and in writing, • Analyse and research further information to support decisions For further information on the sift and interview stages of this recruitment campaign, please head to our 'Things you need to know' section below. Please visit our Civil Service Careers page - IPO - Recruitment Support , Civil Service Careers (civil-service-careers.gov.uk) If you require job-specific information, please contact Dannii Bethell. E-mail: Telephone: Behaviours We'll assess you against these behaviours during the selection process: • Making Effective Decisions, • Communicating and Influencing, • Delivering at Pace We only ask for evidence of these behaviours on your application form: • Making Effective Decisions Benefits Alongside your salary of 29,952, Intellectual Property Office contributes 8,677 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. • A flexible working scheme with excellent development opportunities, • 25 days annual leave moving to 30 days in annual increments (1 day per year) over 5 years of reckonable service. You will also get 8 days public leave and 1 day privilege leave, • Learning and development tailored to your role, • Family friendly policies that support modern working families and individuals with caring responsibilities, • A variety of support functions; Staff Counselling Service, Peer to Peer Support Group, • Eligibility for special and office-wide bonus payments, • The opportunity to form part of our many inclusive network groups, find out more by looking at Intellectual Property Office (IPO) (diversityjobsgroup.com), • A range of wellbeing initiatives; Onsite Gym (Newport office), Eye Care Scheme, Volunteering Programme, Cycling facilities, • Free car parking is available on site at our Newport office, • On-site shop, restaurant and coffee shop at our Newport office For more information about what's on offer at the Intellectual Property Office please review our IPO benefit pack attached to the bottom of this advert. Please note that benefits may be subject to change. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Strengths and Experience. The assessment process will comprise of the following: Stage 1 - Pre sift testing The following pre sift test will need to be completed and passed before your application will be seen by the panel: • Caseworker Test Applicants to note: All listed behaviours will be assessed during the Civil Service Judgement Test. There are no time limits for the completion of tests. Please ensure you complete the test with enough time to fully complete and submit your application before the closing date. Full instructions will be given at the start of the test. The deadline for completing the tests is the same as the application deadline: 11/06/2026 at 23:55 Please ensure you leave yourself enough time to fill out the application after completing the tests. Stage 2 - Sift An initial sift of applications will be carried out to create a shortlist. This will be based on the evidence provided for the following Success Profile elements: Experience Your 500 word Personal statement will demonstrate your Experience against the listed essential criteria Behaviour Provide one 250-word example for the following Behaviour Making Effective Decisions (lead behaviour) • Explain how decisions have been reached in a clear and concise way, both verbally and in writing, • Analyse and research further information to support decisions Please note, in the event of a high number of applications, Making Effective Decisions the lead criteria may be used to carry out an initial sift of applications. Candidates who pass the initial sift will be progressed to a full sift. Stage 3 - Interviews If invited to interview Behaviours and Strength based questioning will be used. Specific information regarding the Success Profile elements that will be assessed at interview will be contained within the interview invitation. Please note candidates that proceed to the interview stage will be required to complete an written assessment. Details will be provided in the invite to interview information. Interviews for this role will be carried out in person at our Newport Office. This recruitment campaign will keep a reserve list for 12 months. If you meet the requirements for this role but aren't offered after passing the interview, you'll be placed on the reserve list. If a suitable position opens up during this time, we will reach out to individuals in merit order. The successful candidate would be expected to remain in the role for a minimum of 12 months before applying for another role. Applicants to note : CVs sent direct to the IPO will not be accepted. Please note candidates that proceed to the interview stage will be required to complete a written assessment. Details will be provided in the invite to interview information. This post is being advertised to Internal, across Government and external candidates at the same time. Incomplete and/or late submissions will not be accepted or considered. Feedback will only be provided if you attend an interview or assessment. We do not routinely reimburse travel expenses for candidates, however if participating in the selection process would cause you undue financial hardship or if it restricts your ability to participate, please contact the recruitment team for more information. In line with Government guidance, successfully appointed candidates will need to provide documents for our Right to Work checks. Information on this will be sent within the invite to interview text. If you require a reasonable adjustment at any stage of the recruitment process, then please let the recruitment team know via; Please be aware that only one application per candidate is permitted for each recruitment campaign. Multiple applications, including those made using different accounts, may result in your application being withdrawn or rejected at any stage of the process. For more information on the IPO's terms and conditions, please review the attached IPO Modernised Terms and Conditions document attached at the bottom of this advert. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .

About the job Job summary Senior Interaction Designer The Intellectual Property Office (IPO) is seeking a senior interaction designer to contribute to its digital transformation. This role involves designing user-centred public services at scale within multidisciplinary teams , aligning with Government Design Principles . Key responsibilities include identifying and resolving complex public infrastructure issues, promoting best practices and standards in user centred design, and mentoring junior designers. The successful candidate will be proactive, take ownership of design activities (like facilitating critiques and documenting user journeys), and possess excellent leadership, collaboration, presentation, and communication skills to work effectively with various stakeholders. Find out more on our Design in Government blog . Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: • Design and Develop User-Centred Services: Work in agile, multidisciplinary teams to rapidly develop design concepts for complex transformation programs, collaborating with service managers and programme directors. This includes actively participating in user research, creating prototypes, and designing user interactions across various channels, devices, and technologies, all while being able to justify design decisions with evidence and data., • Promote and Implement Design Excellence : Champion a consistent, high-quality user experience by promoting reusable design elements and best practices across the IPO and wider government communities. This involves contributing to user-centred design standards and guidance, utilising the GOV.UK Design System, and ensuring designs meet accessibility, legal, and security requirements, as well as the GOV.UK Service Standard., • Lead and Mentor Design Professionals: Provide management support, coaching, mentoring, and training to other designers (including HEO Interaction Designers), focusing on their development, the quality of their work, and ensuring adherence to best practices. Person specification Essential criteria • Experience working effectively in an agile, multi-disciplinary team environment, delivering iterative design components as part of a project team., • Experience in designing accessible solutions across various channels to meet customer needs. Proven ability to produce essential user-centred design deliverables, such as user flows, process flows, service blueprints, and site maps., • Proficient in using prototyping tools like GOV.UK Prototype Kit, Figma, or Adobe XD to create and validate high-fidelity prototypes., • Experience in conducting usability testing, either independently or collaboratively with user researchers., • Demonstrated experience working with the GOV.UK Design System, Service Manual, and design principles, including the ability to recommend new patterns or update existing ones within the system., • Experience in leading community of practice activities., • Proven ability to mentor and coach designers across the UCD profession. How to Apply Click the 'Apply now' button and complete the application form by providing the following: Your CV • Upload an anonymised copy of your current CV. Please remove all identifying markers such as name, title, education institution etc., • Make sure it clearly shows how you meet the essential criteria listed in the Person Specification. 750-word Personal Statement • Use this to explain why you're suitable for the role ., • Structure your statement around the essential criteria in the Person Specification., • Make sure to provide clear examples to show how you meet each requirement. For further information on the sift and interview stages of this recruitment campaign, please head to our 'Things you need to know' section below. Please visit our Civil Service Careers page - IPO - Recruitment Support , Civil Service Careers (civil-service-careers.gov.uk) If you require job-specific information, please contact Dominic Read E-mail: Telephone: Behaviours We'll assess you against these behaviours during the selection process: • Leadership, • Working Together, • Developing Self and Others, • Delivering at Pace Benefits Alongside your salary of 47,766, Intellectual Property Office contributes 13,837 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. • Unlimited Pluralsight video learning access, • Access to Microsoft's ESI training suite, • Hybrid working with no core hours, • Substantial support for career progression, • 25 days annual leave moving to 30 days in annual increments, • You will also get 8 days public leave and 1 day privilege leave For more information about what's on offer at the Intellectual Property Office please review our IPO benefit pack attached to the bottom of this advert. Please note that benefits may be subject to change. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience. Additional details on security and vetting Successful candidates must pass a disclosure and barring security check and if successful you must also hold, or be willing to obtain, a higher Security Clearance . For meaningful checks to be carried out individuals will need to have lived in the UK for a sufficient period of time, depending on the level of clearance, to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. For this role the successful individual will need to have consistently lived in the UK for a minimum 5 years in order to meet the relevant security clearance. Further information on the vetting process can be found at National security vetting: clearance levels - GOV.UK If you have questions regarding this or are unsure if you meet the eligibility criteria, please contact Stage 1 - Sift An initial sift of applications will be carried out to create a shortlist. This will be based on the evidence provided for the following Success Profile elements: Experience Your CV will be used to assess your suitability for the role and Your 750 word Personal statement will demonstrate your Experience against the listed person specification/essential criteria. Stage 2 - Interviews If invited to interview Behaviours and Experience based questioning will be used. Please note candidates that proceed to the interview stage will be required to deliver a presentation against the Ability And Behaviour Success Profile. Further details will be provided in the invite to interview information. Interviews for this role will be carried out in person at our Newport Office. This recruitment campaign will keep a reserve list for 12 months. If you meet the requirements for this role but aren't offered after passing the interview, you'll be placed on the reserve list. If a suitable position opens up during this time, we will reach out to individuals in merit order. Applicants to note: CVs sent direct to the IPO will not be accepted. There may be important information contained within the job role profile candidates may also wish to refer to. We recommend candidates download and save a copy of the role profile for reference. This post is being advertised to Internal , across Government and External candidates at the same time. Incomplete and/or late submissions will not be accepted or considered. Feedback will only be provided if you attend an interview or assessment. We do not routinely reimburse travel expenses for candidates, however if participating in the selection process would cause you undue financial hardship or if it restricts your ability to participate, please contact the recruitment team for more information. In line with Government guidance, successfully appointed candidates will need to provide documents for our Right to Work checks. Information on this will be sent within the invite to interview text. If you require a reasonable adjustment at any stage of the recruitment process, then please let the recruitment team know via; Please be aware that only one application per candidate is permitted for each recruitment campaign. Multiple applications, including those made using different accounts, may result in your application being withdrawn or rejected at any stage of the process. For more information on the IPO's terms and conditions, please review the attached IPO Modernised Terms and Conditions document attached at the bottom of this advert. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .

B&M Retail Limited is looking for a Customer Service Manager in Dartford to lead the checkout and cash office areas.

Office Angels is seeking a Customer Service Advisor for their Dartford office to join the Claims and Renewals team. This role involves managing existing customer portfolios, ensuring policies are up to date, and proactively contacting clients ahead of renewal. We value excellent communication skills

Office Angels is seeking a Temporary Customer Service Advisor for a 7-week assignment in Romford. The role includes working within a large team, liaising with customers, updating the in-house database, and responding to inquiries via phone and email.

Class 2 Tanker Driver – Rainham Working Hours: 5 am–3 pm or 6 am–4 pm Salary: £39,780 base + overtime available (OTE £44,000) | £17.00/hr + Overtime £17.50 + Weekends £20ph/hr + £150 monthly attendance bonus + Driver of the Month bonus of up to £500 + £500 probation bonus Established in 1997, our client is a leading supplier of portable toilets, towable welfare units, and luxury toilet trailers across London, Essex, Kent, and Hertfordshire. Known for a service that exceeds expectations, their range of chemical flush toilets meets all customer needs. Benefits & Perks £500 bonus on successful probation £150 monthly attendance bonus Driver of the Month bonus of up to £500 Opportunities for overtime and extra bonuses On-site free parking and gym access Pension and holiday rewards for long service Be part of a friendly, skilled team What we're looking for Based in the South East UK Ability to complete each job fully and achieve daily targets Part of an on-call emergency rota (1 week in every 7) Strong organisational and routing skills Ability to take direction and follow procedures Smart, tidy appearance Wear appropriate PPE Commitment to Health & Safety The role Clean and refresh units/welfare cabins to a high standard Service large-scale events Keep vehicle tidy and clean Empty large effluent tanks and refill water bowers Use of water hydrants Emptying vehicle at STW Carry out daily vehicle checks Liaise with the office for any queries – follow non-service procedures Any other yard or service route duties Our client is part of the Mindful Employer scheme. What's next? It's easy! Click “APPLY” now! We can't wait to hear from you! Your data will be handled in line with GDPR. TPBN1_UKTJ

About The Role Join HomeServe as a Drainage Engineer and play a vital role in keeping our customers' homes running smoothly. • Location: Romford • Salary: £37,220 - £41,810 (depending on experience) + £1,500 guaranteed bonus in your first year • Hours: You will average 40 hours per week (including evenings, weekends and bank holidays) What you'll be doing As a Drainage Engineer, you'll be working in customer's homes diagnosing and resolving drainage issues. Your day-to-day will include: • Clearing blockages using high-pressure water jetting (HPWJ) equipment • Investigating drainage problems and identifying root causes • Carrying out repairs to domestic drainage systems • Managing jobs independently while delivering excellent customer service • Representing HomeServe in customers' homes with professionalism and care This is a field-based role where no two days are the same, giving you variety and autonomy in your work. What you'll get HomeServe offers a competitive package designed to support you both at work and at home: • Competitive salary + £1,500 guaranteed bonus (year one) • Paid overtime opportunities • Pension scheme with income protection • 33 days holiday (buy/sell options) • Company van & fuel card • All tools, uniform & PPE provided • Access to industry-leading training & ongoing development • Free HomeServe Cover 8 policy • Smart tech salary sacrifice (Ikea/Currys) About You What we're looking for • HPWJ (High Pressure Water Jetting) ticket • Experience working in drainage • Full UK driving licence (max 6 penalty points) • Strong customer service skills • Ability to work independently and solve problems on site • A positive, proactive approach to your work Training and support We'll give you everything you need to succeed from day one: • Week 1: Classroom-based induction Monday to Friday at our Walsall Head Office • Week 2: On-the-job training alongside an experienced HomeServe Drainage Engineer (Where required, we will pay for your accommodation and meal allowance for your induction). Why join HomeServe? At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. We give you the tools, training, and support to do your job well and take pride in helping customers when they need it most. Ready to build a rewarding career with HomeServe? Apply today and take the next step with us. About Us HomeServe has got over 30 years' experience taking care of the nation's homes. From home emergency cover to one-off repairs, we're here 24/7. Whether it's plumbing, drainage, heating or electrics, our home experts are ready to get the job done. TPBN1_UKTJ

Join Gilmartins as a Senior Operative Earn £50,000 Basic We Are Building the Best Trade Team in Social Housing Repairs Gilmartins is expanding and we are looking for the very best operatives in the industry to join us as Senior Operatives . This is not just another trade role. This is an opportunity to join a company that rewards professionalism, quality, reliability, and leadership. We are recruiting experienced, high-performing operatives across Bexley, Bromley, Croydon, Greenwich, Lambeth, Lewisham, Southwark and Sutton must be willing to work in all areas) in the following trades: Domestic Electrician qualified to the following:- 2365 Level 3 Diploma in Electrical Installation (or equivalent qualification) and BS7671:2018 Wiring Regulations for 18th Edition Plumber multi trades Carpenter Multi Trades, including working with upvc windows/doors and glass fitting. We are offering: £50,000 basic salary Permanent, full-time employment, monthly pay Company van & fuel card for business use only (no personal use permitted) PDA & branded uniform Long-term job security with stable, local workstreams Career progression opportunities What Makes a Gilmartins Senior Operative Different? We are looking for operatives who: Take pride in delivering high-quality work Deliver excellent customer service Complete jobs right first time Work professionally and safely at all times Communicate effectively with tenants and office teams Support and mentor other operatives Maintain excellent attendance and timekeeping Respect company vehicles, materials, and equipment Represent the business professionally every day This Role Is NOT for Everyone The Senior Operative role comes with high standards, accountability, and responsibility. Successful applicants will be expected to: Consistently achieve strong KPI performance Maintain excellent quality inspection scores Demonstrate outstanding reliability and timekeeping Keep van stock organised and controlled Maintain a clean and professional vehicle Follow all health & safety and asbestos procedures Use technology and PDAs correctly Work independently with minimal supervision Take ownership of jobs from start to finish Experience Required Applicants must have: Proven experience within social housing reactive maintenance Relevant trade qualifications where applicable Full manual driving licence no automatic vans available Strong communication skills Experience working in occupied properties Ability to work under pressure and manage workloads effectively Why Join Gilmartins? At Gilmartins, we self-deliver our contracts using directly employed operatives and specialist local teams. We believe the people on the front line are the face of the business and we reward the best accordingly. We are investing heavily into building one of the strongest operational teams in the sector and are looking for ambitious operatives who want to be recognised and rewarded for high performance. If you are tired of being just another number and genuinely believe you are among the best in your trade, we want to hear from you. Apply Today Positions are limited and we are looking to hire immediately for the right candidates. Join a company where hard work, professionalism, accountability, and quality are genuinely recognised and rewarded. TPBN1_UKTJ

Job Title: Mobile HGV Technician Shift: Monday – Friday days / 48 hrs Location: Dagenham Salary: Up to £52,400 Basic + Van, FC + Overtime (paid at 1.5X) Benefits: Van, Fuel Card, Mobile Phone, Paid door to door, All overtime paid at 1.5X (plenty available) Pension: 6% employer, 5% employee, death in service, 3X annual salary and on call payment Mobile HGV Technician opportunity Due to increased business levels our specialist fleet maintenance company is looking to add an additional mobile HGV technician to the team. As a mobile HGV Technician you will be based from home covering Dagenham and the surrounding area. You will work 48 hours per week between the core hours of 7.00am and 6.30pm Monday to Friday. Industry leading training is offered from day 1 to include 2 weeks in an office environment and 1 week shadowing with an existing mobile HGV Technician Duties of the Mobile HGV Technician Perform a variety of routine servicing, inspections and subsequent repairs to a variety of trucks and commercial vehicles Perform visual or operational checks to locate worn, dirty or maladjusted parts. Carry out technical inspections or use technical manuals and diagnostic techniques to find and repair inoperable or defective machine parts, components or systems using a small variety of test equipment. Will be required to undertake thorough inspections of accident damaged machines and produce accurate reports to enable repair. In this mobile HGV technician role you will be working on customer sites with or without workshop facilities being available for useExperience/skills required for the Mobile HGV Technician Previous experience working on a range of heavy goods vehicles Any previous mobile HGV technician experience would be beneficial Any experience gained working on GSE would be an advantage UK valid driving licenceHow to Apply Interested? For more details or to discuss your next career move, contact Macy at Kemp Recruitment on (phone number removed) Reference: INDMM

Depot Manager Location: Purfleet Salary: Up to £60,000 + Company Car Are you an experienced transport professional who is an all rounder? We are working with a well-established container haulage company based in Purfleet, looking to appoint a proactive and hands-on Depot Manager to oversee their busy operation. This is a fantastic opportunity to join a growing business where you will play a key role in driving efficiency, compliance, and team performance. The Role: As Depot Manager, you will take full responsibility for the day-to-day running of the depot, ensuring a smooth and efficient operation. You will lead from the front, managing drivers, planners, and office staff, while maintaining high service standards for customers. Key Responsibilities: Oversee daily transport operations, ensuring all deliveries and collections run efficiently Manage and support a team of drivers and office staff Ensure full compliance with transport regulations, including driver hours and vehicle maintenance Monitor KPIs, performance, and costs to drive operational improvements Build and maintain a cost efficient operation, driving customer retentions and spend Handle any operational issues, including delays, breakdowns, and driver queriesRequirements: Proven experience within container haulage or general haulage operations Previous experience in a management role Strong knowledge of UK transport compliance and regulations Excellent leadership and communication skills Ability to work in a fast-paced, problem-solving environmentWhat's on Offer: Salary up to £60,000 Company car Opportunity to join a stable and growing business A role where you can make a real impact on operationsIf you're looking for your next challenge within a dynamic haulage environment, we'd love to hear from you. WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy