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Premier Recruitment Group is working in partnership with a well established and international organisation in Rainham, Essex to recruit a Third Party Technical Account Manager to join their team. This is an exciting, full-time and permanent role. Salary: £45,000-£55,000.00 per annum Work Pattern: Standard Office Hours; 37.5 per week, but needs to be flexible when required Overall purpose of job: Act ... ZIPC1_UKTJ

We wish to appoint a SEND SUPPORT MANAGER 37 hours per week - Term-time only Kent Scheme Grade D - £24,541 actual (£27,904 full time equivalent) We seek to appoint an enthusiastic and committed SEND Support Manager, working full-time - 37 hours per week, term-time only. Previous experience is preferred but not essential. Dartford Grammar School for Girls is committed to safeguarding and promoting the ... ZIPC1_UKTJ

Customer Focus. Team Leadership. Service Excellence. Are you an experienced ServiceDesk or service professional ready to step into a leadership role within a fast-paced engineering services environment? Liftec Express – a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK – is continuing to strengthen its service operations during an exciting phase of growth and performance improvement. We are now seeking a Customer ServiceDesk Team Lead to take ownership of our Helpdesk function, providing leadership, escalation support and driving high-quality customer service across a busy and dynamic operation. This is a pivotal role where your leadership, organisation and customer focus will directly influence team performance, customer satisfaction and operational efficiency. The Role at a Glance: Customer ServiceDesk Team Lead Dartford, Onsite Competitive Salary Plus Extensive Benefits Package Reporting to: Delivery Support Manager Company: Pioneer of the British lift industry. Formerly part of global brand Otis - Private Equity-backed by R Capital since 2025. An independent service provider specialising in the supply, installation, maintenance, repair and modernisation of all types of lift equipment Pedigree: Clients include national retail chains, major hospitals, large FM providers and MOD sites Your Background: Helpdesk, service desk or customer service leadership experience within an engineering or service-led environment Skills: Team leadership, escalation handling, performance monitoring, reporting, CRM systems, strong communication and organisation About Us: Liftec Express is a well-established and highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world’s leading manufacturer and service provider of elevators and escalators, the business is now privately owned by R-Capital and focused on operational excellence and customer service performance. This is an excellent opportunity to take a leading role within a collaborative service environment, shaping Helpdesk performance and driving continuous improvement. Ready for your next challenge? As Customer ServiceDesk Team Lead, you will take day-to-day ownership of the Helpdesk function, ensuring effective coordination of workload, consistent service delivery and strong team performance. You will act as the primary escalation point for complex or sensitive customer issues, managing complaints professionally and ensuring timely, accurate resolution. Working closely with engineers, planners and operations teams, you will drive effective communication and problem-solving across the business. You will oversee all Helpdesk activity including incoming calls, emails and customer portal interactions, ensuring all communications are logged accurately within CRM systems and handled in line with service expectations. A key part of your role will involve monitoring Helpdesk performance metrics such as response times, resolution rates and customer satisfaction, using this data to coach team members and improve overall service quality. You will take ownership of customer complaints management, ensuring issues are tracked, analysed and resolved effectively. Identifying trends and root causes, you will support service improvement initiatives and provide clear reporting to senior management. You will also produce centralised management information covering call volumes, complaint trends and operational performance, ensuring data integrity across systems to support decision-making and planning. Supporting onboarding and development of team members, you will help embed consistent processes, promote best practice and foster a collaborative, customer-first culture. The role holder shall carry out their duties in accordance with company policies and procedures, ensuring compliance, accuracy and operational excellence at all times. About You: • You bring experience from a helpdesk, service desk or customer service environment, with exposure to high-volume workloads and escalation handling, • Previous experience in a supervisory or team lead capacity would be advantageous, • You are confident handling complex customer interactions, complaints and service issues in a calm and professional manner, • Strong communication skills enable you to work effectively with customers, engineers and internal stakeholders, • Highly organised and proactive, you can prioritise multiple tasks and maintain performance under pressure, • Comfortable using CRM systems and Microsoft Office, with the ability to produce and interpret reports, • A collaborative team player, you are committed to driving service quality and continuous improvement Benefits: • Access to Discounts Platform, • Pension (Day 1) - Aviva, • Holiday – 25 days per year plus bank holidays – holiday year January to December, • Wellness (Day 1) - Employee Assistance Programme, • Death in Service (Day 1) 3 x Salary - Canada Life, • Sickness Scheme - Discretionary, • Family Policies - Industry-leading enhanced maternity and paternity provision subject to service, • Incentive Scheme (role dependent, non-contractual), • Employee Referral Scheme Why Join Liftec Express? • Central leadership role within a respected PE-backed engineering business, • Direct impact on customer service performance and operational delivery, • Opportunity to lead, coach and develop a Helpdesk team, • Collaborative and supportive working environment If you are a customer-focused service professional ready to step into a leadership role and make a real impact, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Are you an experienced helpdesk or customer service leader ready to take ownership of a growing support function? Do you enjoy improving processes, developing teams and using data to deliver a better customer experience? Are you looking for a senior, hands-on role where you can make a real impact across onboarding, service delivery and customer support? If so this could be the role for you! EIT is looking for a driven Helpdesk & Customer Experience Manager to lead and develop our helpdesk, onboarding and customer support operations. This is a key operational role, ideal for someone who can combine strong people leadership with process improvement, customer focus and practical problem-solving. What's on Offer • Salary negotiable depending on experience, • 23 days' annual leave plus bank holidays, • Birthday off work, or the nearest Monday or Friday if it falls on a weekend, • WPA Cash Benefit Healthcare Policy after successful probation, • Group stakeholder pension after three months, • Company laptop, • Company mobile phone, • IT equipment for working from home, where applicable, • You will take responsibility for the day-to-day leadership and ongoing development of the helpdesk and customer experience function., • You will ensure customers receive a consistent, high-quality service from onboarding and training through to ongoing support, issue resolution and relationship management., • Lead and develop the helpdesk and customer support team, • Own and improve the customer journey, including onboarding, training and ongoing support, • Ensure customer queries, incidents and technical issues are resolved quickly and effectively, • Introduce and monitor KPIs, including service levels, response times, resolution times and customer satisfaction, • Improve helpdesk processes, workflows, documentation and standard operating procedures, • Support business growth by helping shape the future helpdesk structure, • Coach, motivate and develop team members, • Work closely with internal teams, customers, suppliers and partners, • Provide regular reporting on customer service performance, trends and improvement opportunities We are looking for someone who is confident, organised and comfortable working in a fast-paced environment. You will ideally have: • Experience in helpdesk, customer service, customer success or customer experience leadership, • Strong people management and team development skills, • A customer-first approach and passion for service excellence, • Experience improving processes and implementing change, • Good understanding of customer service KPIs and reporting, • Strong communication and relationship-building skills, • Ability to work well under pressure and manage competing priorities EIT provides technology, infrastructure and support services to customers across areas including network security, WiFi infrastructure, digital signage, cabling, EPOS and payment solution rollouts, new store openings and white-labelled helpdesk services. Full training will be provided where required around our specific solutions and services. Additional Information Applicants must be eligible to live and work in the UK. Due to the nature of our business, applicants must also have a clean credit and criminal history. EIT Limited is an equal opportunities employer.

We are delighted to be working with a well-established accountancy firm who are seeking a qualified Audit & Accounts Manager to join their team.

We're partnering with a leading IT services provider looking to bring in a Customer Service Administrator to assist with a major device refresh programme. Customer Service Administrator.

Are you an experienced helpdesk or customer service leader ready to take ownership of a growing support function? Do you enjoy improving processes, developing teams and using data to deliver a better customer experience? Are you looking for a senior, hands-on role where you can make a real impact ac

Kickstart Your Long-Term Sales Career: Amazing Benefits & Full Training!.Immediate Starts Available in Dartford.Ready to kickstart a rewarding career in sales with incredible perks from the start.Our client, a thriving company in field sales and marketing, is looking for enthusiasticEntry Level Sale

Comfort participating in remote, part time studies. If the idea of getting paid to voice your opinions, test products, and contribute to market innovation appeals to you - and you're looking for flexible, work from home part time opportunities — this is your chance!. No call centre agent experienc

Third Party Technical Account Manager. Act as the primary Technical contact for our Third Party Manufacturers.

The Opportunity We are seeking an experienced Account Manager / Trader / Business Development professional with strong knowledge of the finished goods IT hardware market, including servers, memory modules, storage, and related enterprise infrastructure equipment. This is a commercial, revenue-drive

Customer Service Administrator 1-Month Contract (Possibility of Extension) Location: Dartford (Fully On-site) Rate: £130 per day (Inside IR35) We're partnering with a leading IT services provider looking to bring in a Customer Service Administrator to assist with a major device refresh

Account Manager Food Processing Systems & Bespoke Machinery UK & Ireland | Home-Based | Permanent Are you an experienced Account Manager who enjoys building strong customer relationships within technical manufacturing environments? Do you thrive in a role where you can act as the link between cus

This role will require an experienced professional to oversee the day-to-day management of the regionally based sales team and work closely with other parts of the business to maximise return on all sales enquiries. MGF are recruiting an Area Sales & Regional Account Manager working from our Dartfor

They are now looking for ambitious Account Managers on a fully remote basis. With a focus on speed, transparency, and commercial performance, the company operates a high-performance environment where success is driven by individual output and strong customer relationships. The Role We are seeking e

ServiceDesk or service professional.UK – is continuing to strengthen its service operations during an exciting phase of growth and performance improvement.Customer ServiceDesk Team Lead.Helpdesk function, providing leadership, escalation support and driving high-quality customer service across a b

Account Manager - B2B - Ingredients -Homeworking role with regular UK wide travel Do you have a strong track record in B2B sales within the food industry? This is an excellent opportunity to join a global organisation known for its innovation, quality, and commitment to both its customers and peopl

Specialising in field sales & marketing, they focus on boosting brand awareness & driving revenue while delivering excellent customer service. The company's mission is to connect customers with their clients' brands, creating long-lasting relationships all whilst providing a supportive, friendly & m

We currently offer a fantastic opportunity to join a successful Fresh Produce supplier, who are at the forefront of their product categories within the industry, supplying UK Retailers with the best produce from Worldwide Growers.As Account Manager, this position is a fundamental part of the success

FRENCH SELECTION (FS) French speaking Account Manager Available Part-time Location: Dartford Salary: circa £30,000 per annum pro rata Ref: 1214FR To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 1214FR The company: An innovative family-owned manufacturer dealing with prestigious clients globally. Main duties: An exciting opportunity to support the growth of the French and UK markets managing sales and administration. The role: -Manage sales processes, including processing orders and quotations -Build and maintain strong customer relationships through regular communication, sales calls, and professional support -Proactively generate sales in the French market by identifying opportunities, overcoming objections, and closing deals. -Handle customer enquiries effectively, ensuring satisfaction. -Track orders, provide sales reports/forecasts, and contribute to business planning and growth initiatives (including exhibitions and finding new agents). The candidate: • Fluent in French (written and spoken) - Essential, • Experience in sales or account management, • Proactive, confident and dynamic personality

Join us as a Customer Advisor and youll be a big part of this. Join our team and youll become an expert advisor.

Travel Customer Service Representative (Remote). Interested candidates are encouraged to apply today and join our remote travel support team.

Experience working within a sales office environment. Reliable and able to work independently. This is a term time only position working 4 days per week 8.

Our Site Manager is looking to recruit an experienced and reliable Customer Services Advisor to strengthen our dedicated and friendly customer services team who put our customers at the heart of everything they do.In this role you will be helping both internal and external customers in relation

At least 6 months of customer service experience (any industry). Strong customer service and problem-solving skills. This role serves as the main point of contact for customers using the clients online shopping platform ensuring a smooth and positive customer experience.

Managing and expanding a portfolio of regional customers acting as a trusted advisor and professional representative of the business. Proven experience in account management or sales within fire alarms fire safety or life safety systems ideally in a regional or field-based role.

You will work closely with our Drivers Shift Managers and Operations Managers to identify issues proactively problem solve and take accountability and ownership for resolving these issues. You will have proven and demonstrable experience of working in a fast paced customer service environment. Demon

We seek to appoint an enthusiastic and committed SEND Support Manager, working full-time - 37 hours per week, term-time only.

You will have a proven track record of business-to-business success and able to demonstrate a contemporary leadership style with particular focus on continued xrnqpay professional development, successio.

Week 1: Friday 21:00‑06:00, Saturday 21:00‑06:00.Week 2: Friday 21:00‑06:00, Saturday 21:00‑06:00.This job role involves working through the night and this means we can't consider applications from anyone under the age of 18.This is to comply with the relevant health and safety legislation a

Join M&S as a Customer Assistant in our Food section, where you'll become at the frontline of the UK’s fastest growing retailer. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. We're seeking

The Telesales Account Manager role must be target driven and money hungry with an outgoing personality.

ADM is seeking an experienced Account Manager to join their commercial sales team in the UK Oils and Fats industry. The role involves managing a portfolio of Sales Accounts, developing new business opportunities, and collaborating with the technical team for new product development.

Fortune Brands Innovations are a US-based company, listed on the New York Stock Exchange, that owns and develops a dynamic portfolio of brands for homes worldwide. Our specialist kitchen and bathroom division, Fortune Brands Water Innovations, is made up of leading luxury British brands, Shaws, Perr

Marks and Spencer in Dartford is looking for a Customer Assistant to join their Food section.

Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more. Find out more about working in Retail at Morrisons. At Morrisons, we are committed to ensuring a fair and inclusive recruitment process.

This role is integral to delivering exceptional customer service and supporting our service department to meet and exceed customer expectations. Deliver exceptional customer service by understanding customer needs and expectations. Liaise with technicians and service teams to provide accurate time e

A leading domestic appliance manufacturer is seeking a Territory Account Manager in the South East region of the UK. Candidates should have field sales experience, preferably with a track record in account management, and possess strong relationship-building skills. The company provides excellent tr

Treats customers fairly and ensures Wrisk complies with the Customers Best Interest Rule. Working within the Customer Support & Operations Team in Rainham, Essex, this role responds to customer enquiries regarding quotations, new business, renewals and existing policies via telephone, post and live

This physically demanding role involves managing stock deliveries and ensuring the store remains organized and ready for customers.

At least 6 months of customer service experience (any industry). Strong customer service and problem‑solving skills. The Customer Success Specialist (CSS) is responsible for handling customer inquiries, resolving concerns, and providing accurate information through inbound calls and email.

The Customer Success Specialist (CSS) is responsible for handling customer inquiries, resolving concerns, and providing accurate information through inbound calls and email.This role serves as the main point of contact for customers using the client’s online shopping platform, ensuring a smooth an

Candidates should have a retail or sales background and a full UK driving licence.

A leading Fresh Produce supplier in the UK is searching for an Account Manager to build strong relationships with key retail customers.This role involves managing large product categories and achieving set sales and service targets.Ideal candidates will be experienced in managing retail accounts wit

Experience in helpdesk, customer service, customer success or customer experience leadership. Are you an experienced helpdesk or customer service leader ready to take ownership of a growing support function? Do you enjoy improving processes, developing teams and using data to deliver a better custom

This role involves overseeing branch profitability, motivating a high-performing team, and ensuring exceptional customer service. ARUN ESTATE AGENCIES LIMITED is seeking a Branch Manager to run the Bexleyheath location.

Passenger Assistant - Bus Operations. When necessary, assist in the operation of the passenger lift or other equipment that is used to assist passengers boarding and alighting the vehicle as required. Passenger Assistant (Zero Hours).

The Rank Group is hiring an Assistant Manager for Mecca Bingo in Romford, where you'll lead and motivate your team to deliver exceptional customer service. Key responsibilities include overseeing daily operations, ensuring smooth running, and inspiring your team to achieve great results.