Customer service manager jobs in RainhamCreate job alerts

We're recruiting an experienced Food Service Manager who is passionate about exceptional food and world-class customer service, and who can confidently motivate our team to be the best they can possibly be for CH&CO on a full time basis, contracted to 40 hours per week. As a Food Service Manager, yo

• Leading Grocery Retailer based in Dagenham, • Looking for an experienced Operations Manager to manage a fast paced, highly pressurised operation in Dagenham. My client is a leading Grocery Retailer based in Dagenham and they're looking for an experienced Operations Manager to lead a fast paced, highly pressurised operation in Dagenham. The Operations Manager will be responsible for overseeing warehouse and production operations within the Dagenham distribution centre. Key Responsibilities Reporting directly to the General Manager, you will oversee the daily operations of the site, ensuring smooth performance across all functions while delivering exceptional service to customers. You'll be responsible for achieving and surpassing objectives in safety, quality, financial outcomes, and on-time delivery. A key part of the role is leading and coaching a team of shift leaders, equipping them with the skills, resources, and guidance needed to manage their teams effectively and achieve operational excellence. You'll champion health and safety, drive continuous improvement, and actively promote employee engagement. By cultivating a high-performing, positive workplace culture, you'll not only deliver strong business results but also support the growth and development of future leaders. Your accountability will include meeting customer KPIs consistently, enhancing efficiency through proactive planning, audits, and reporting, and collaborating closely with the planning team to align demand with logistical capabilities. In addition, you'll strengthen customer partnerships by providing reliable, high-quality service and ensuring strict adherence to company policies, procedures, and industry regulations. This role is an excellent fit for an experienced operations manager who thrives in dynamic environments, is passionate about people development, and is driven to deliver outstanding results. We're looking for someone with a solid track record in operational leadership, ideally gained within a dynamic, multi-channel 3PL environment. You'll have hands-on experience managing teams, with a natural ability to coach, mentor, and bring out the best in others. Confident in making sound decisions, you'll also be comfortable building strong relationships and working effectively with colleagues across all levels of the business. Success in this role will require excellent communication skills, adaptability, and a proactive mindset. You'll be someone who thrives in fast-moving, people-centric settings, with the drive and resilience to navigate challenges while staying focused on results. Experience of working within a Food, Drinks or Grocery environment is essential. £50,000 - £60,000 + benefits EA First Ltd are acting as an Employment Agency for this permanent vacancy.

A new opportunity has arisen for an assistant store manager to join this menswear retailer's team. The company is well-established in its field and has global recognition. You’ll work closely with the store manager and team to ensure smooth daily operations, deliver outstanding customer service and maintain the brand’s high standards. The successful candidate will be either a supervisor ready for the next step up or an existing assistant store manager who is able to effectively motivate the team and drive KPIs and sales. In return, the company are offering a generous basic salary and bonus scheme. This role is likely to be filled ASAP, so apply today to avoid missing out!

Entry-Level Sales Advisor (Dartford) Unlock your potential and launch your career! Immediate starts available. Please Note: Our client is only able to accept candidates who are eligible to work full-time in the UK. They cannot accept current students or international students. Are you ready to join a dynamic company where you can grow and thrive? Located in Dartford, our client's sales and marketing company is well-established, successful, and continuously growing. As a result, they are looking to expand their team, with bubbly and enthusiastic individuals, to work on ongoing, face-to-face field sales campaigns on a full time equivalent basis. This role will include the following aspects: • Develop and implement innovative strategies to drive brand awareness and sales., • Deliver professional and exception customer service by addressing inquiries and providing product information., • Work closely with the team to refine sales pitches and strategies that drive better results., • Travelling to various locations as needed., • Use your excellent communication and interpersonal skills to build and maintain strong relationship with clients. Our client can offer: • Weekly Pay: Start earning immediately!, • Extensive mentorship and development programmes to boost your knowledge and skillset., • Growth and progression opportunities in a fun, lively and fast-paced working environment., • Fantastic social networking events and travel opportunities, • Uncapped earnings with exciting competitions, rewards and incentives. Previous job experience in these areas is not essential as our client will provide access to sales coaching and client product/services training. Our client welcomes candidates with any previous work experience in the following roles: customer service, sales representative, direct sales, field sales, warehouse, retail, call centre, bar manager, hospitality, marketing assistant, front of house, direct marketing, sales assistant, canvassing, and any other customer service or sales role. This is a self-employed role, with fantastic commission-based earnings as well as incentives. This role offers a flexible, full-time equivalent schedule and financial bonus's and incentives to supplement earnings and reward hard work and hitting targets. If you would like to kick-start your career in sales, marketing, or customer service, apply online now by clicking the 'Apply' button and completing the online job application process. Please ensure that you attach your up-to-date CV and contact details so the recruitment team can get in touch with you as soon as possible! This role is not suitable for candidates still in education (school/College/University), or current international students. Due to availability, our client is seeking candidates that can work 5 full days per week. ROLES ARE BASED IN DARTFORD! *Please note, by applying to this advert, you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Looking for Your Next Big Break? Become Our Next Assistant Manager. Boparan Restaurant Group (BRG) is a growing hospitality group committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.At BRG, we live by our core values: ✅ Honest – Acting with integrity in everything we do. ✅ Hardworking – Giving our best, every day. ✅ Hungry – Always striving for growth and excellence. ✅ Heart – Caring deeply about our people, our guests, and our communities. Why GBK? At Gourmet Burger Kitchen (GBK), we believe in epic burgers, vibrant vibes, and unforgettable experiences. We’re looking for an Assistant Manager who shares our passion for great food, people, and leadership. What You’ll Be Doing: • Support the Team: Work alongside the General Manager to lead and inspire the team, ensuring top-notch service and that every customer leaves satisfied., • Keep the Burgers Rolling: Help oversee daily operations, from making sure our kitchen runs smoothly to keeping the atmosphere lively and welcoming., • Drive the Business: Assist in implementing strategies to boost sales, manage costs, and keep GBK the go-to spot for burger lovers., • Customer Experience: Play a key role in ensuring our guests have a brilliant time, from the moment they walk in to the last bite of their burger., • Step Up When Needed: Be ready to take charge in the General Manager’s absence, showing your leadership skills and keeping everything on track., • Experience: You’ve got some experience in a supervisory or management role, ideally in the hospitality industry., • Leadership Potential: You’re a natural leader, ready to support and motivate your team while learning from the best., • People Skills: You’re great with people, whether it’s helping customers or supporting your colleagues., • Business Know-How: You understand the basics of running a successful business and are eager to develop these skills further., • Feast on 50% Off your total bill for you and 5 friends across all our brands—because great food should be shared!, • Unlock Exclusive Discounts on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App., • Stock up on Favourites: Enjoy 20% off at Carluccio’s retail gift shop & deli., • Get Paid When You Need It with Wage Stream, offering access to advanced pay., • Refer Friends and Earn with our bonus scheme., • Skyrocket Your Career: Excellent opportunities for career development across our diverse brand portfolio. If you’re a people-focused, food-loving professional looking to grow your career in hospitality, we want to hear from you! Apply now to join the Gourmet Burger Kitchen family as our new Assistant Manager and help us serve up something special. Gourmet Burger Kitchen (GBK) at Lakeside is a popular destination for burger lovers, offering a variety of handcrafted gourmet burgers made with high-quality ingredients.

Operations Manager - Dartford, Kent Join a thriving moving and removals company based in Dartford, Kent, as an Operations Manager. This role offers an exciting opportunity to lead teams, drive efficiency, and ensure top-tier service delivery in the relocation industry. Ideal for professionals with experience in household goods or office & industrial moves. What You’ll Be Doing: • Managing day-to-day operations of local and long-distance removals, • Coordinating logistics, transport scheduling, and route planning, • Overseeing warehouse and inventory management, • Leading, training, and motivating operational staff and drivers, • Ensuring compliance with health & safety and transportation regulations, • Monitoring performance KPIs and implementing process improvements, • Liaising with clients to ensure service expectations are met or exceeded, • Managing fleet maintenance and vehicle records, • Conducting site visits and risk assessments before moves, • Handling escalations and resolving operational challenges, • Supporting budgeting and cost-control initiatives, • Collaborating with sales and customer service teams for seamless execution What We’re Looking For: • Proven experience in the moving/removals or relocation industry, • Strong leadership and team management skills, • Excellent organisational and problem-solving abilities, • Understanding of transportation and logistics best practices, • Knowledge of UK driving regulations and fleet operations, • Ability to manage multiple projects in a fast-paced environment Interested? Reach out to Alchemy Global Talent Solutions today.

Worth Recruiting – Property Industry Recruitment Vacancy: PROPERTY MANAGEMENT TEAM LEADER – Residential Estate & Lettings Agency Location: Rainham, ME8 (Medway) Salary: £40,000 Position: Permanent – Full Time Reference: WR74583 A skilled, experienced, process-driven Property Management Team Leader is required to manage a team of Property Managers in the North Kent area - overseeing all local Property Management operations for a small but highly effective team. This is an excellent opportunity for an experienced residential Property Manager with some people management skills, ready to step into a leadership position. Our client, a successful independent Estate & Lettings Agency operating across North Kent and South-East London, is seeking a Property Management Team Leader to run day-to-day operations, manage processes and guide a team of Property Managers. The role will be based in their Rainham office. The ideal candidate will have strong leadership qualities, strategic thinking capability, and a deep understanding of all core areas of Property Management: End of Lease, Maintenance, Property Visits and Compliance. What You'll Be Doing (Key Responsibilities): • Leading, mentoring and managing a team of at least three Property Managers, • Overseeing the day-to-day operations of the Property Management department, • Managing processes across four core PM functions:, • End of Lease, • Maintenance, • Property Visits, • Compliance, • Developing and implementing efficient workflows and operational procedures, • Monitoring performance, KPIs and service standards across the team, • Supporting team members with escalated issues and complex cases, • Building and maintaining strong relationships with landlords, tenants and contractors, • Ensuring full compliance with lettings legislation and safety requirements, • Assisting with department strategy and improvements as the new office grows What We're Looking For (Skills & Experience): • Strong experience in residential Property Management, • Proven ability to lead, mentor or supervise a team, • Excellent understanding of lettings legislation and compliance, • Highly organised with strong process-driven thinking, • Strategic mindset with the ability to refine and improve systems, • Confident problem-solver who remains calm under pressure, • Excellent customer service and relationship-building skills, • Strong communication and telephone manner, • Ability to prioritise workload effectively, • Knowledge of the Medway area (advantageous), • Full UK driving licence (own car preferred), • Professional, proactive and committed to high standards What's In It For You? • Competitive salary of £40,000, • Leadership role with strong future progression potential, • Opportunity to shape and run operations from a brand-new office, • Join a respected independent agency with multiple local branches, • Supportive team environment and long-term career development, • Ability to influence processes and departmental strategy Ready to take the next step in your property career? If you are interested in this Property Management Team Leader role, please contact the Property Recruitment Team at Worth Recruiting today, quoting reference: WR74583. About Your Application: • Response Time: We receive a great many applications and respond as quickly as possible. If you have not heard from us within 48 working hours, please assume that on this occasion your application has not been successful., • Data Protection: Worth Recruiting is acting as a recruitment agency in relation to this position. By submitting your application, you consent to Worth Recruiting processing and storing your data for the purposes of your job search. For more information, please see our privacy policy on our website., • Confidentiality: All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client., • Please Note: This vacancy summary is intended as a general guide only and should NOT be used as a definitive job description. Our job advert, including details of salary, working hours or location may change without notice and in any case, are likely be highly influenced by the skills, qualifications, previous experience, attitude, ability and personal requirements of the candidate. About Worth Recruiting: Worth Recruiting provides a bespoke recruitment service to the Property Industry offering roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management, Financial Services, and Prop Tech. Find out more at: worthrecruiting.me. Job Reference: WR74583 – Property Management Team Leader

National Account Manager Location: Home Based (Occasional Travel) Salary: Pay Rate £28.33 Per Hour - £31.48 Contract: 12 Months Job Description I am working with one of the world's leading and most well-known manufacturing brands. My client has a fantastic track record and reputation for innovation and quality with a real commitment to exploring and encouraging creativity. Their commitment to quality, commitment to innovation and employee centric approach make them an excellent employee to work with and their reputation as an employer is every bit as strong as their reputation as a manufacturing company. They are now looking for a National Account Manager to join their Consumer Business Group division in the Retail and Office Channel. This is an exciting opportunity to join the business and sell into major distributors and wholesalers nationwide. As a Key Account Manager you will have an impact by: Manage national accounts within the UK&I Retail & Office sales channel. Lead emerging Retail accounts Collaborate with buyers, merchandisers & customer supply chain to drive incremental opportunities, delivering profitable sales growth Network across the different internal functions, shopper marketing, demand planning, customer service and the sales functions to align functions enabling internal and external objectives to be met Drive growth into the Retail & Office key accounts to achieve long-term sustainab...

Venue Manager – Sports & Leisure Venue Location: Kent Salary: £40,000 – £45,000+ An exciting opportunity for a dynamic and driven General Manager to lead the day-to-day operations of a large, purpose-built sports and leisure venue. This role requires a hands-on leader with a passion for hospitality, strong commercial acumen, and a proven ability to deliver outstanding customer experiences. Key Responsibilities • Oversee all aspects of venue operations, driving service excellence and profitability., • Lead, motivate, and develop a high-performing team across multiple departments., • Manage budgets, P&L performance, and operational reporting., • Ensure compliance with health, safety, and company policies., • Maintain a strong floor presence to uphold standards and engage customers., • Proven management experience in a high-volume leisure, hospitality, or sports environment., • Strong P&L and commercial management skills., • Excellent leadership, communication, and people skills., • Entrepreneurial mindset with a proactive, customer-focused approach., • Flexible to work evenings and weekends.

Customer Retention Manager An exciting opportunity has arisen for an experienced Customer Retention Manager to join a well-established and growing organisation. This role is ideal for a confident, customer-focused professional who is passionate about delivering excellent service while driving busi

About The Role: HomeServe are now recruiting for directly employed Gas Repair Engineers to join our team! Location - Romford Full Time - You will average 40 hours per week over the year working annualised hours (less in summer more in winter) but your pay will not change! This includes some weekend, evening and bank holiday work Salary - £51,400. Plus a £3000 guaranteed bonus in your first year HomeServe offers an industry leading reward package to attract the best in our field: Seasonal hours (shorter hours in the summerwith the same pay) Additional paid overtime Fantastic pension scheme including Income Protection Cover 33 days days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months Free HomeServe Cover 8 policy Employee assistance programme looking out for you and your family Company van with fuel card Use of company tools, uniform and PPE Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development Learning and development opportunities Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager About the role: At HomeServe we put the customers' experience at the forefront of everything we do. As a Gas Repair Engineer you will undertake the maintenance and repair work of gas appliances and central heating systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth. About The Candidate: What you must have: CCN1, CENWAT1, HTR1 & CKR1 (if successful, copies of your certificates must be provided) Full UK Driving Licence with no more than 6 penalty points Excellent customer service Proactive, 'can do' attitude Keen eye for detail and problem-solving skills At HomeServe youll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. Training & Support: To help you settle in to your career at HomeServe, you will undertake our extensive training programme. Week 1 - You will attend our Head Office in Walsall Monday - Friday, where we will coverall things HomeServe, health and safety and provide you with your tools and equipment Week 2 - You will be buddied up with an experienced HomeServe Gas Repair Engineer Where geographically appropriate we will pay for your accommodation and meal allowance for your induction. The next steps: If you believe you are who we are looking forward for then click apply now! If your experience matches what we need you will be sent an open book Gas Theory Paper, where you can use all resources available to complete it. If you are successful at this stage, we will be in touch to invite you to an in-person interview. It's our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen. About The Company: Here at HomeServe we work hard to build an inclusive, supportive, engaging and collaborative culture that empowers all our people to do the right thing. HomeServe has got over 30 years' experience taking care of the nations' homes. From home emergency cover to one-off repairs, we're here 24/7. Whether it's plumbing, drainage, heating or electrics our home experts are ready to get the job done. TPBN1_UKTJ

All potential applicants are encouraged to scroll through and read the complete job description before applying. Premium on trend jewellery retailer are seeking a Store Manager, who will be the driving force behind your store's success. With a hands-on leadership style, you'll create a dynamic environment that delivers exceptional service, strong sales, and an empowered team. You'll set the standard, ensuring every detail aligns xrnqpay with a luxury experience while taking ownership of store performance, customer e... JBLK1_UKTJ

Have you got a passion for Problem Solving? Technical work? Fault Finding? Repairs? Join our Southeastern Engineering team as a Service Engineer within the Hoist team at our Slade Green Depot.Considering making an application for this job Check all the details in this job description, and then click on Apply.Imagine knowing hundreds of thousands of people are getting to work on time because of your attention to detail.Imagine seeing families set off safely on a fun day out because of the repair you made to the train theyre boarding.Imagine the pride youll feel every day as a Southeastern engineer.2025 is the 200th anniversary of the first-ever passenger rail journey, so were celebrating our proud history and our bright future.Can you move people? Apply now.What youll do This is a wide-ranging role that includes undertaking rolling stock modifications, heavy overhaul and maintenance work packages and bespoke workstreams.The role will be part of a team responsible for undertaking asset life cycle work streams and franchise commitments.Reporting directly to the HOIST Manager and working within a dedicated team, with a flexible working pattern based on the project team requirements.Key tasks will include carrying out heavy overhauls and modifications, examination work, fault finding and testing.Involvement in carrying out unit modification trials, through to first in class and delivery of projects and work packages.Always working safely and effectively within the team, to all required standards and specifications.Find out more about the role here; The experience youll need To be considered for the role you will need to demonstrate the below in your application.Experienced in an engineering discipline (skilled mechanical and/or electrical work).Experience working with a Trade Background (i.e Electrical, Mechanical, Plumbing etc) Able to carry out first level fault finding and follow schematics and diagrams Physically fit and able to pass a medical to engineering standard.Previous rolling stock maintenance experience desirable Customer focus All successful candidates will need to undertake and pass a full safety critical medical before formal offer.If you have any questions regarding this please do email .Given the start and end times of shifts, its also best to have your own transport to get to and from your place of work.As proud members of the Armed Forces Covenant and Disability Confident Scheme, we will offer you an interview if you apply under these schemes and meet the minimum criteria for the role.Find out more here.Other things to know All successful applicants will need to pass a Personal Track Safety course or a Depot Track Safety course (full training provided).This vacancy may close early if we receive a large number of applications.So, make sure you get yours in early.All offers of employment are subject to satisfactory references, a right to work verification, a basic criminal record check, and a pre-employment medical assessment.Work visa sponsorship isnt available for this role.If you applied but werent successful in getting a similar role at Southeastern, please wait six months before applying again.Find out more about our recruitment process and get tips to help you apply.What youll get in return Along with your salary, the rewards youll get include: a final salary pension 24days annual leave allowance (including bank holidays) free rail travel across our networks.Meaning you can feel secure in your career as well as fulfilled by your work.Click here to see our full range of amazing benefits.A bit about Southeastern Were one of Britains busiest train operators, serving London, Kent and parts of East Sussex.We run over 1,700 trains a day, carrying more than 500,000 passengers and serving 180 stations.However, working on our railway is more than getting passengers from A to B.Its about all the little moments that make a difference to their journey.Its also about making our railway a great place to work and our team one that represents the communities we serve.This is a journey were fully committed to and were proud to have been named a Great Place to Work at the 2023 National Rail Awards and endorsed as a WORK180 Employer for Women .Our ways of working are what we expect of everyone at Southeastern.They are powerful. xjlbheb Tiny moments, every day, from every one of us, add up to massive, positive change.Improving how it feels to work here and how it feels to travel with us.At the heart of everything we do, our Safeguarding Team works to keep our customers, colleagues, and the public safe by improving safeguarding measures and knowledge making sure everyone gets home safe, every day.Learn more about our railway .

We're so confident about your earnings that we offer a guarantee for your first three months - you'll earn a minimum of £3333.33 per month (£40,000 pa, gross). If you earn more, we'll pay you more! Allen Motor Group are currently looking to recruit a Vehicle Technician to join our Ford dealership in Uxbridge. This position is offered on a full-time working contract of 46.33 hours a week paying £33,600 with and an OTE of £42,000 reporting to the Aftersales Manager . Our average Vehicle Technician earnings were £42,000 last year, with our higher performing technicians earning on average £58,000! We're so confident about your bonus earnings that we offer a guarantee for your first three months - you'll earn a minimum of £3333.33 per month (£40,000 pa, gross). If you earn more, we'll pay you more! Why Allen Motor Group? In addition to a highly attractive basic salary and target related bonus we also offer a range of other benefits including: 30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service Fantastic discounts on MOTs, services and parts Life assurance benefit, at no cost to yourself & mental health support system Discounted gym membership Retailer discount portal with discounts from some of the UKs biggest retailers Up to £1,000 refer a friend scheme Full training and support to develop and progress your career with Allen Motor Group As a vehicle technician youll have some key tasks and activities within your area of responsibility: Provide technical and diagnostic service ensuring customer satisfaction and productivity targets are met and exceeded Maintain the highest level of technical knowledge and ensure compliance with manufacturer training Uphold company and manufacturer quality standards Ensure 100% compliance with vehicle health check processes Required Skills & Experience To be considered for the position you will need to possess a relevant formal qualification (City & Guilds/NVQ Level 3) as a minimum. We are looking for individuals who possess the following attributes & skills: A full UK driving licence Experience of inspection, repair and servicing motor vehicles MOT Tester qualification would be highly beneficial Fantastic verbal and written English skills Previous experience working in a franchised dealership (preferred but not essential) At Allen Motor Group, we drive an inclusive workplace, respecting and encouraging applications from every background. Join our team, where every person matters. To be considered for this opportunity please apply now TPBN1_UKTJ

Allen Motor Group are currently looking to employ an Aftersales Advisor to join our Ford dealership in Crayford. Using your fantastic customer experience skills, you will keep the customer informed and consultant on their vehicles serving, answering any questions or queries they may have. As an Aftersales Advisor youll have some key tasks and activities within your area of responsibility: Updating customers on their vehicle and any potential work that needs to be done Ensuring all recorded information is accurate and stored correctly Booking vehicles into the workshop Achieving set performance targets by upselling products Ensuring adherence to all GDPR guidelines This position is offered on a Full-time permanent basis, 46.33 hour working week Monday Friday & 1 in 3 Saturdays, £30,000 basic salary and an OTE of £36,000 reporting to the Aftersales Manager. Do I need experience? No! Whilst we welcome applications from those with a background in an automotive aftersales/service advisor role, we understand that everyone started without experience at some point, so we relish applications from people looking to begin their automotive career with us. The key attributes and skills we look for in candidates are: Excellent organisational and administrative skills A full UK driving licence Great attention to detail A background in customer service would be highly advantageous Experience using computer software systems Why Allen Motor Group? In addition to a highly attractive basic salary, commission and target related bonus we also offer a range of other benefits including: 30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service Fantastic discounts on MOTs, services and parts Life assurance benefit, at no cost to yourself Discounted gym membership Retailer discount portal with discounts from some of the UKs biggest retailers £1,000 refer a friend scheme Full training and support to develop and progress your career with Allen Motor Group At Allen Motor Group, we drive an inclusive workplace, respecting and encouraging applications from every background. Join our team, where every person matters. To be considered for this opportunity please apply now TPBN1_UKTJ

In a Nutshell We have an exciting opportunity for an Assistant Quantity Surveyor to join our team within Vistry South London, at our London site (N1 7QF). As our Assistant Quantity Surveyor, you will report to the Quantity Surveyor / Senior Quantity Surveyor and will assist the commercial delivery of residential development schemes. Assist the Surveying department with cost management for development and contracting projects from procurement to the completion of sub-contract final accounts. This is a key role and the successful candidate will have worked in a similar level role for a main contractor or developer within the region. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality HNC / Degree qualified in Quantity Surveying / Construction management or equivalent A good understanding or building regulations and legal obligations A good knowledge or construction methods and materials Strong mathematical and IT ability Good understanding of standard measurement rules Strong Microsoft Excel knowledge Ability to assess and analyse information Good business sense Good understanding of budget management Negotiating and networking skills Excellent communications skills Able to work under pressure and accept criticism of work Good team working skills Accurate with an eye for detail Behave in line with our values A methodical approach Willing to work extra to meet deadlines as and when the business needs require Desirable HND/or Degree in Construction Member of the Chartered Institute of Building, or working towards full membership, or, Working towards being a chartered member of the Institute of Purchasing & Supply (CIPS) COINS systems management knowledge More about the Assistant Quantity Surveyor role Attend the site pre-start meeting to understand the construction issue drawings with the Senior / Quantity Surveyor. Assist with the compiling of tender packages for all sub-contract trades. Receive tenders and assist with the analysis sheet for each trade comparing tender levels. Assist with the issuing of sub-contract orders in accordance with Group Policy and Commercial Best Practice to budget and within programme requirements. Attend sub-contract pre-order meetings. Liaise with Build Department on sub-contractors' performance and compliance with order conditions. Assist with the production of sub-contract orders to accord with site programmed build requirements in accordance with Group Policy and Group Rebate schemes and fully adjudicate prior to issue of documentation. To liaise with the Quantity Surveyor / Senior Quantity Surveyor and provide all necessary forecast and site budget information to meet the business's reporting requirements. Assist with the control and reporting of post contract cost movements to provide such monthly reporting as required by the Commercial Manager. Ensure invoices/applications for payments are processed in accordance with Standard Terms and Conditions of Contract. Immediately advise management of notification of impending claim or legal action arising from a disputed claim or payment from a Sub-Contractor/Service Provider. Where necessary, assist in determining a sub-contract order in accordance with Standard Terms and Conditions of Employment and liaise with Build Department in this respect. Diligently use the BMS and processes to manage site project administration, including orders, variations, valuations, etc. Assist in the regular review of materials on-site and material valuations. Settle all variation invoices/applications for payment in accordance with Standard Terms and Conditions of Contract. Assist with the certifying of retention releases on completion of the project. Assist with the preparation and agreement of sub-contract final accounts. Maintaining necessary systems to efficiently file and retrieve information and to allow others to do likewise in accordance with the Business Management System . Assist with maintaining final account schedules. Ensure to continue self development and follow training plan. Attend departmental meetings as required. Deal with queries from colleagues. Maintain open lines of communication with colleagues in other regions. Ensure you have read the Company's health and safety policies and procedures observe them at all times. Reporting any accidents or near misses immediately to your Manager and record them in the accident book. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-HA1 TPBN1_UKTJ

Key Role Responsibilities Acts as a role model at all times by demonstrating the core values Actively seeks interaction and contact with residents to proactively seek to improve service delivery and takes appropriate action to resolve and address service issues. Assigns and ensures completion of work orders generated from resident requests for service within the appropriate time and to the required standards, as well as ensuring the routine upkeep on the properties by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, and safety standards. Monitors the building services maintenance and management regime to ensure the mechanical, electrical and other building services plant and equipment reach their expected life span. Notification of major defects or failure trends to the Community Manager and Estates Manager with recommended actions and costings where appropriate. Works with external stakeholders on a regular basis i.e. local council, project managers, fire services to ensure the property is compliant in all aspects of its works. Works with the Estates Management team to ensure Fabric, Electrical and Mechanical works are correctly specified and technical advice is available and be the point of contact for Capital works handover back to the property. Provides the Estates Management team with monthly reporting of PPM, potential life cycle replacement and contractor performance reviews. Inspects work performed by other maintenance team members to assess workmanship, effectiveness of policies and procedures and develop corrective action plans as needed. Hires, onboards and develops capability of team members in order to meet key performance goals and future succession requirements. Contributes to the development of the annual budget(s) for the properties and is accountable for attainment of related budget goals by analysing and evaluating financial statements, reconciling monthly statements against approved budget, and working with the Community Manager Originates, approves and submits purchase orders and processes invoices from vendors, contractors and service providers for payment and manages communication with finance team members and other stakeholders as required. Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines. Develops and actions regular planned preventative maintenance (PPM) schedules with the approved supply chain of contractors at the required intervals. Contributes to the selection and management of the PPM Contractors. Monitors reactive, statutory and PPM, works ensuring service level agreements are met, and accurate, up to date records are kept on systems and at the property. Coordinates and monitors minor works contractors and suppliers standards; retains accurate stock records, site operations log, including all relevant RAMS & Permits to work, testing records and conducts annual PAT testing to achieve statutory compliance. Ensures that the Asset Management Plan documentation (Operations and Maintenance Manuals, Health and Safety File and Statutory records) are maintained in an up to date state in each property. Reviews and actions site risk assessments and method statements as required with Community Manager. Checks that there are no Contractors allowed within or on the property without the necessary RAMs, PPE, induction and permit to work notices when appropriate. Carries out the requirements of HASWA and CDM. Is available on call out of hours to respond to emergency situations to resolve problems or contact contractors to address. Ensures that the appearance and physical aspects of the properties meet established standards through routine quality and safety inspections, and communicates concerns and requests for capital as needed to provide for the physical upkeep of each property in the portfolio. Works with Community Managers to develop a positive culture aligned to our brand pillars; championing consistency and operational excellence in the area of facilities management. Proactive in striving for continuous improvement through feedback About You Good level of general education educated to A/HND Level as a minimum or equivalent with demonstrable written and numerical skills. Proficient in the use of Microsoft office packages including Word, Excel and Outlook. An understanding of UK Health & Safety laws and statutory regulations relating to buildings management including interactions with Local Authority Representatives A qualification in electrical/mechanical engineering or plumbing (i.e. NVQ, City Guilds or similar) or the equivalent of an apprentice program or trade school in the building trades. Knowledge in all building repair trades, purchasing procedures and practices, painting and repair procedures. General knowledge/understanding of Health and Safety risks including manual handling, worksite safety, chemicals, trip and fall hazards. Continually strives to improve knowledge, skills and abilities to produce the best results. Experience & Skills Building maintenance experience in a Corporate residential environment (i.e. hotel, premium or private residential block) or experience in a related building trades field consisting of repairs, refurbishing, cleaning, heating, and maintenance administration. Previous experience of supervising contractors/suppliers and of working with teams repairing and maintaining premium residential buildings Experience of developing and maintaining risk assessments, managing preventative maintenance systems and the ability to support the Community Manager to meet their obligations to operate a safe building. Exceptional communication skills and the ability to work with impact and influence and comfort with and awareness of the demands of working a customer-facing role. A strong work ethic and ability to work independently and take ownership of a task/project A positive team player with a flexible and adaptable approach to work; including a willingness to work on-call or overtime where required. Strong commercial awareness with aptitude to determine the innovative and cost- effective solutions Desirable A degree or equivalent qualification in a related discipline, e.g. engineering or estates management may be beneficial A knowledge and understanding of change management with the ability to effectively implement it when required IOSH qualified An understanding of HVCA SFG20 maintenance job plans What We Offer We include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard. Please reach out if you are keen to know more. About Greystar Greystar is a leading, fully integrated real estate company offering expertise in investment management, development, and management of rental housing properties globally. The company's business model is unique in its ability to own, operate, and develop multifamily, student, and senior housing across the globe. Building a global platform with a local presence, Greystar continues to expand its geographic reach around the world, bringing a globally interconnected professional rental housing platform and industry funded with institutional capital to countries where the sector does not yet exist. Greystars pan European platform was established in 2013 and has scaled rapidly, now with investment, operational and development presence in the UK, Ireland, France, the Netherlands, Germany, Austria, and Spain. One of Greystars core values is Equality, and as such, we continue to pride ourselves on being an equal opportunities employer, accounting for all protected and identifiable characteristics. We truly value diversity of thought, background and of experience. Please reach out to the Talent Acquisition team to explore opportunities at Greystar in more detail or visit our careers site at . TPBN1_UKTJ

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