Buscar empleo: 150 ofertas de trabajo de online chat support en London (junio 2025)

Job Title: Part-Time Sales Assistant – Jewellery & Accessories Location: Camden Market, London Company: Lyna London About Us: Lyna London is a small, family-run jewellery and accessories business that began in 2021. We specialise in high-quality, affordable jewellery designed to be worn every day and treasured. With a growing global customer base and a strong social media presence, we pride ourselves on creating a fun, stylish shopping experience both online and in person. Job Summary: We’re looking for an energetic and enthusiastic Part-Time Sales Assistant to join our team at Camden Market. You’ll be the face of Lyna London, welcoming customers, offering personalised service, and helping them find the perfect jewellery or accessory. If you love chatting with people, working in a fast-paced environment, and have a creative flair for making charm bracelets or necklaces, this role is for you! Key Responsibilities: • Provide outstanding customer service and create a welcoming atmosphere • Recommend and showcase products that meet customers’ styles and needs • Make charm necklaces and bracelets on the spot or as custom orders • Keep the stall clean, organised, and fully stocked throughout the day • Process sales quickly and accurately using a point-of-sale system • Juggle multiple tasks, like helping customers while restocking or tidying • Take part in creating social media content (being confident on camera is a plus!) • Answer phone enquiries in a friendly and professional manner What We’re Looking For: • Friendly, outgoing personality and excellent verbal communication skills • Must be able to work in a fast-paced environment with a positive attitude • Creative, with hands-on skills in making charm jewellery (training provided if needed) • Eager to learn and grow within a small business environment • Previous retail or customer service experience is a bonus • Strong time management and attention to detail • Organised, reliable, and able to take initiative Availability Requirements: You must be available to work at least 3 days a week. (Please note that being available for at least one weekend day is mandatory.) Weekend or bank holiday availability is essential. Perks: • Employee discounts on all products; • Free jewellery & accessories; • Free snacks while you work; • Fun, supportive team environment.

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Customer Service Assistant

hace 20 días

£750–£1000 mensual

Jornada completa

Upney, Barking and Dagenham

We’re looking for a friendly, organized, and proactive Customer Service / Online Assistant to support our growing brand. You’ll be the first point of contact for our customers via email and chat, helping solve issues, answer questions, and ensure a seamless, positive experience. You’ll also assist with day-to-day administrative tasks, including organizing to-do lists and supporting internal team operations. Responsibilities: - Respond promptly and professionally to customer inquiries via email and live chat - Resolve product or service issues with a customer-first attitude - Track and manage open conversations and ensure timely follow-ups - Assist in organizing and prioritizing team to-do lists and schedules - Maintain customer records and update order info when needed - Flag recurring customer issues or FAQs for internal review - Support the team with light administrative tasks as needed Requirements: - Strong written communication skills - Excellent organizational and time management abilities - Comfortable using tools like Gmail, Slack, Google Docs/Sheets, and task managers (e.g., Trello, Asana, Notion) - A proactive attitude and willingness to learn - Prior customer service experience (preferred but not required) Bonus Points: - Experience with e-commerce platforms (e.g., Shopify, WooCommerce, instgram, tiktok) - Familiarity with CRM or help desk tools (e.g., Gorgias, Zendesk, Freshdesk)

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