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Customer Service Assistant Permanent, Part Time - 18.5 hours £25,081 per annum, pro rata Location: Loughton This role includes working Saturdays Do you enjoy working with people? Enthusiastic about playing a key role in your local community? A role model for excellent customer service? The Customer Services Assistant role within the library service encompasses all this and more. Working at the heart of the community, you will enjoy daily interaction with a wide range of people and have the rewarding opportunity to make a real difference to their lives. The role: The ideal candidate will enjoy working with customers of all ages and backgrounds. This includes planning and delivering regular events and activities for children, adults, families and older people, both within the library setting and at other venues in the community. You will also need to be confident in building relationships with local stakeholders, partners, and community groups to identify opportunities to work together. Effective communication skills are a necessity together with good listening skills to ensure that you can deal with customer enquiries and queries appropriately. You will be required to carry out a range of clerical tasks and library routines, so the ability to learn and to work quickly and accurately under pressure is essential. You will need to be able to adapt and respond to a complex, ever-changing environment, taking opportunities to improve the way things are done, whilst considering best value for money for the customer and the organisation. Part of your role also includes being a key holder so you may be required at times to open or close the library, therefore being punctual and reliable is essential. Library work is varied and can involve working on your own, as well as working with teams both locally and across the county, so you need the ability to motivate yourself for both types of work. Although the job will have a base location and a regular rota, you will be required to work flexibly, including working on Saturdays and cover at other local libraries. There may also be occasions where you will need to be able to work until 7pm. Above all, we are looking for people who genuinely enjoy operating in a customer-focused organisation. Accountabilities • Work as part of project or process team under the new operating model, ensuring excellent customer service is provided across functional output., • Consistently and accurately work within customer processes and, where appropriate, suggesting areas of potential improvement, • Deliver an effective, efficient face to face and telephone service to customers of Essex County Council, promoting a positive image through email, telephone, face to face, social media and letters., • Provide a clear, concise and timely service to customers, to meet SLA and productivity targets, • Administer and respond to applications from residents against defined criteria to communicate outcomes., • Ensure that customers' enquiries are understood and resolved promptly by phone email or face to face as appropriate., • Challenge and suggest improvement to current processes that impact on the customer., • Educated to RQF Level 2 (GCSE) in Maths and English. In addition, a level 2 qualification in administration, business or customer services or equivalent, or equivalent by experience in customer service., • Experience of providing customer service across a large organisation., • Well-developed working knowledge of Microsoft Office applications is essential (use of databases is desirable)., • Ability to work at speed and to criteria accurately.

Start a career with one of the best beauty brands around? World famous beauty and cosmetics brand Avon is looking for full and part time representatives in the UK right now as business expands. See the TV Ad campaign This is your chance to work with a premier international brand with 130 years of proven success and 2023 opportunity. Earn extra income and be your own boss. Work the hours that suit you and promote AVON’s award-winning products and you can build a business with agents selling and generating income for you. You must be 18 or over , promoting Avon could open a world of potential income to change your life. • Earn extra money working hours that suit you, • Work your own area & online UK wide, • Full ongoing support & training provided, • No experience or qualifications required. An Avon representative can earn up to 32% commission on sales via face to face or online. Work the hours that fit around your existing work, family commitments, childcare etc. Become a Sales Leader helping others do the same as you. Income potential is unlimited you still sell Avon products while earning significant bonus team commission. The more people you help the more you earn. This is self-employed role where you can gain financial control and possible independence Some senior team leaders earn 6 figure income. Want to find out more about this exciting opportunity to work with one of the best beauty brands around? APPLY NOW to find out how you can transform your life as an Avon representative or sales team leader. If you do not speak English you will be rejected. You must be conversant in English to apply

Start a career with one of the best beauty brands around? World famous beauty and cosmetics brand Avon is looking for full and part time representatives in the UK right now as business expands. See the TV Ad campaign This is your chance to work with a premier international brand with 130 years of proven success and 2023 opportunity. Earn extra income and be your own boss. Work the hours that suit you and promote AVON’s award-winning products and you can build a business with agents selling and generating income for you. You must be 18 or over, promoting Avon could open a world of potential income to change your life. If the following job requirements and experience match your skills, please ensure you apply promptly. • Earn extra money working hours that suit you, • Work your own area & online UK wide, • Full ongoing support & training provided, • No experience or qualifications required. An Avon representative can earn up to 32% commission on sales via face to face or online. Work the hours that fit around your existing work, family commitments, childcare etc. Become a Sales Leader helping others do the same as you. Income potential is unlimited you still sell Avon products while earning significant bonus team commission. The more people you help the more you earn. This is self-employed role where you can gain financial control and possible independence Some senior team leaders earn 6 figure income. Want to find out more about this exciting opportunity to work with one of the best beauty brands around? APPLY NOW to find out how you can transform your life as an Avon representative or sales team leader. xoofyoe If you do not speak English you will be rejected. You must be conversant in English to apply

Start a career with one of the best beauty brands around? World famous beauty and cosmetics brand Avon is looking for full and part time representatives in the UK right now as business expands. See the TV Ad campaign This is your chance to work with a premier international brand with 130 years of proven success and 2023 opportunity. Earn extra income and be your own boss. Work the hours that suit you and promote AVON’s award-winning products and you can build a business with agents selling and generating income for you. You must be 18 or over , promoting Avon could open a world of potential income to change your life. • Earn extra money working hours that suit you, • Work your own area & online UK wide, • Full ongoing support & training provided, • No experience or qualifications required. An Avon representative can earn up to 32% commission on sales via face to face or online. Work the hours that fit around your existing work, family commitments, childcare etc. Become a Sales Leader helping others do the same as you. Income potential is unlimited you still sell Avon products while earning significant bonus team commission. The more people you help the more you earn. This is self-employed role where you can gain financial control and possible independence Some senior team leaders earn 6 figure income. Want to find out more about this exciting opportunity to work with one of the best beauty brands around? APPLY NOW to find out how you can transform your life as an Avon representative or sales team leader. If you do not speak English you will be rejected. You must be conversant in English to apply

Start a career with one of the best beauty brands around? World famous beauty and cosmetics brand Avon is looking for full and part time representatives in the UK right now as business expands. See the TV Ad campaign This is your chance to work with a premier international brand with 130 years of proven success and 2023 opportunity. Earn extra income and be your own boss. Work the hours that suit you and promote AVON’s award-winning products and you can build a business with agents selling and generating income for you. You must be 18 or over , promoting Avon could open a world of potential income to change your life. • Earn extra money working hours that suit you, • Work your own area & online UK wide, • Full ongoing support & training provided, • No experience or qualifications required. An Avon representative can earn up to 32% commission on sales via face to face or online. Work the hours that fit around your existing work, family commitments, childcare etc. Become a Sales Leader helping others do the same as you. Income potential is unlimited you still sell Avon products while earning significant bonus team commission. The more people you help the more you earn. This is self-employed role where you can gain financial control and possible independence Some senior team leaders earn 6 figure income. Want to find out more about this exciting opportunity to work with one of the best beauty brands around? APPLY NOW to find out how you can transform your life as an Avon representative or sales team leader. If you do not speak English you will be rejected. You must be conversant in English to apply

Start a career with one of the best beauty brands around? World famous beauty and cosmetics brand Avon is looking for full and part time representatives in the UK right now as business expands. See the TV Ad campaign This is your chance to work with a premier international brand with 130 years of proven success and 2023 opportunity. Earn extra income and be your own boss. Work the hours that suit you and promote AVON’s award-winning products and you can build a business with agents selling and generating income for you. You must be 18 or over , promoting Avon could open a world of potential income to change your life. • Earn extra money working hours that suit you, • Work your own area & online UK wide, • Full ongoing support & training provided, • No experience or qualifications required. An Avon representative can earn up to 32% commission on sales via face to face or online. Work the hours that fit around your existing work, family commitments, childcare etc. Become a Sales Leader helping others do the same as you. Income potential is unlimited you still sell Avon products while earning significant bonus team commission. The more people you help the more you earn. This is self-employed role where you can gain financial control and possible independence Some senior team leaders earn 6 figure income. Want to find out more about this exciting opportunity to work with one of the best beauty brands around? APPLY NOW to find out how you can transform your life as an Avon representative or sales team leader. If you do not speak English you will be rejected. You must be conversant in English to apply

Open to artists wishing to submit work for consideration alongside members of the New English Art Club, including emerging and aspiring practitioners. The New English Art Club (NEAC) invites artists worldwide, aged 18 and over, to submit artwork for the NEAC Annual Exhibition 2026 at Mall Galleries.

Freelance Copy Editor (UK English / Localization Focus). British English spelling, usage, and conventions. Identify and correct inconsistencies between UK and US English (or other variants).