Operation associate jobs in United Kingdom

The Role Asset Management IFA Client Services/ Client Administrator/ Retail Client Operations – Surrey based (1-year’s Operations experience) Martis Search are representing a Surrey based Asset Management company to hire a permanent “Asset Management IFA Client Services/ Client Administrator/ Retail Client Operations.” In-our-opinion, they are one of the best boutique Asset Managers to work for in the UK. In essence you will be fully responsible for the end-to-end Client Operations support process. For example, the majority of their external clients for this side of this business are “Independent Financial Advisors”(IFA’s) and Retail clients, both sets of clients are all based in the UK (with an 80:20 % split heavily in favour of IFA clients). The IFA’s will bring in and introduce their book of Retail clients to the company’s Investment platform and the team are now supporting a brand new asset class called MPS (Managed Portfolio Services). So, the person will have daily contact on the phone, email etc with the IFA’s and Retail Clients. The role is really broad and varied and covers: Processing of new business/ Client Onboarding (and closing of new accounts for reasons such as bereavement, moving to an fund) Transfers In, Transfers Out. Client Services (answering all related queries directly with the clients on the phone, or email, or post for example relating to their investments, Client Onboarding, Client Offboarding, Bereavements, Transfers In, or Transfers Out). Managing external Transfer Agent. Administrative duties - including opening post, allocating work, managing queries. Cash & Stock Reconciliations. Maintenance of client records. Preparation and sending out of welcome letters and packs. Client Money/ CASS processing. Working closely with key internal stakeholders such as Sales/ Relationship Management, Risk, Finance & Compliance. Related Project Management. The successful incumbent will process and administer the firm’s Fund Manager’s business in a timely and accurate manner. They will monitor, oversee and process funds business on their internal/external platforms. The company have a very healthy track-record and $ AUM to match. You must either be from an Asset Management, or Wealth Management background and have a minimum of 2-3 of the tasks responsibilities above and having worked within IFA Wealth Management Operations (with the willingness and aptitude to learn more and take on more responsibilities within the Operations role). The company offer a hybrid mix of working-from-home and also in-the-office, but for the initial first three months you will be expected to go into the office full-time for on-the-job training. This is an amazing opportunity for someone to work for a very successful Asset Management company and the firm is truly invested in career progression (i.e. after a period of time to potentially become an Operations Supervisor, or Manager, or move into another department such as Risk, Compliance, or Sales) and they also offer study support, i.e. IOC, IMC, CFA, or even Excel, VBA, or Python courses. As this role is client facing, you will need to have a genuine “customer focused” approach, be a genuine people person and “go-getter” with good interpersonal skills, in both verbal and written form (i.e. sending out accurate emails and letters every day). In addition, having an aptitude with numbers and Excel is really important. Lastly, you need to take ownership of all queries, both big, or small and be proud and “dedication to excellence” to follow-up every customers query, know when to escalate to management etc. About you: Excellent Communication and Interpersonal skills. Collaborative Team player Ability to prioritise workload and work to tight deadlines. Good problem solving skills Ability to handle difficult situations with tact and diplomacy. Good administrative and personal organisational skills Good numeracy skills Good IT skills / ability to use Microsoft Office and Excel Salary £27,000 k pa - £30,000 k pa (dependent on experience), plus very good benefits.

Hospitality Supervisor & Admin Support ** **Permanent Are you a hospitality Jedi? Are you passionate about customer service? Do you love admin? This could be the perfect role for you! ** The Company** We are an award-winning (Cinema Audio Society, Music & Sound, Promax UK, Vox) world class leader in audio services, providing clients with a full offering to deliver any requirement needed in audio advertising, content or production across the globe. We’re based in the UK and USA and our 12 studios in Central London are a centre of excellence. We have creative, media, studios and digital under one roof and work on; radio, Spotify and digital audio advertising; audio post for TV and films; audiobooks; podcasts; music; foreign dubbing; gaming and digital campaigns to support audio experiences. Our clients include Spotify (we are their creative partner in the UK & North America), Acast, Netflix, Amazon, Cartoon Network, Disney, Guinness, Paddy Power Betfair, Audible and Penguin Random House. As more and more people consume and interact with audio technology, we help our clients navigate the complex world of audio and the opportunities it brings. We help brands to build their audio identity and create a distinctive sound and connection to the audiences they need to reach. We’re a mix of arty, geeky, techy, creative types who deliver exceptional products for our clients every single day. Diversity and inclusion matter to us and we are committed to inclusion across race, gender, age, religion, identity, physical ability, neurodiversity and experience. We welcome your uniqueness. In the last few years we’ve also donated time and money to Macmillan Cancer Support, The Malaria Foundation and Crisis, and we intend to do a lot more. We are committed to developing the audio industry and its future talent and we’re an active supporter of initiatives to inspire, train and develop young talent and open our doors to bring a diverse group of people into our industry. ** OUR VALUES** We know it’s all about getting the mix just right… 1 - We’re on the same wavelength We're one team We support each other We work together to achieve collective success 2 - We hear every pin drop We care about the details We deliver on what we promise We take responsibility 3 - We’re all ears We care passionately about our clients We provide exceptional customer service We build long term partnerships ** Our Culture - Defined By Our Team** We're creative (standard). We're honest and open. A swear jar would bankrupt us all. We're all equal and we laugh at ourselves… and each other. We're unconventional, productive and we do whatever it takes to get the job done. We like burgers (meat, veggie and vegan). We always make time for each other and our clients. We live and breathe audio. We're people pleasers. We're all very different and we love that about our team. We praise each other and recognise achievements. We like going to the pub for alcoholic and non-alcoholic drinks. We don't quit, we fix. We're kind and caring. We make a difference. We stick together and pick each other up when it's needed. We like to dance. We love karaoke. We say please and thank you. We're passionate and motivated. We always leave our clients feeling good. ** The person we are looking for** You love customer service and you get a kick out of admin. As the face of the studios and the first point of contact for most visitors, you will effortlessly welcome and assist clients, ensuring their comfort and needs are met through impeccable service, a warm demeanour, and clear communication. Your adept multitasking abilities will shine as you navigate busy reception periods with poise, and prepare studios for upcoming sessions, all while upholding an impeccable attention to detail and a positive attitude. Beyond client care, you will play an integral role in our operations by providing administrative support across all teams; managing documents and receipts, overseeing stock-taking, running reports, updating our CRM system, organising events and helping with data entry. If you are ready to leave an indelible mark on our studio's hospitality experience and collaborate with our diverse team, we invite you to join us in redefining excellence in audio post production. ** Key responsibilities** -Meeting and greeting clients, actors and guests into the building -Providing food and refreshments to all visitors -Adhering to strict check in / check out procedures -Providing guests with access passes where applicable -Ensuring the studios, communal areas and kitchenettes are sufficiently stocked and organising regular stock takes -General cleaning duties, including tidy down of studios, communal areas and kitchenettes (emptying dishwashers, hoovering, wiping down of surfaces etc.) -Maintaining any equipment specifically used for hospitality (coffee machines etc) -Manage receipts and additional administrative support -Supporting teams across all aspects of admin -Help removing and disposing of any confidential material securely (such a scripts) -Answering the phone and taking incoming messages. -Postal or courier administration. -Support dealing with any additional cleaning issues via an external supplier -Closing down, locking doors and setting alarms across the facility -Assisting with the planning and organisation of team social events. ** Essential requirements** -Hospitality experience is a must. -Confidence making and serving drinks, tidying tables and taking orders. -An interest in a fast paced working environment - no two days are the same! -A high level of organisational skills and experience. -Excellent attention to detail. -Proactive and able to work on your own initiative. -Ability to problem solve and work under pressure. -Confident, friendly, approachable and a team player. -Good level of experience of using Apple Macs, Google docs and sheets or similar programs -An understanding of receipt management and basic cost-tracking. -Confidence and calm under pressure dealing with celebrity clientele Must be eligible to work in the UK ** Bonus Points** -An additional language -First Aid or Fire Warden training ** Working hours /requirements** ** ** **-**This role is based onsite at our studios on Tottenham Court Road, London. -9 hour day, including 1 hour lunch break. -Daily start/end times will vary based on session start/ends. Requirements for most days range between 8am - 6pm with occasional evening work required. Salary and benefits -£27,500 per annum -25 days flexible holiday plus standard bank holidays for England and 3 fixed days between Christmas and New Year, when the business is closed. -Medical insurance scheme -Life insurance policy -Eye Care scheme with Specsavers -Cycle to work scheme -Season ticket loan -Various training schemes to help us all be better The hiring process It’s really important that we are a right fit for each other. Therefore we usually have three chats; phone, online and in person. This is so we can get to know each other properly which is really important for you and us, as we want you to be with us for a long time so you need to know it’s right for you too. If there is another way you’d like to do this, that will really give you the chance to shine, please tell us if we get in touch to chat. Apply Please apply with your CV and a covering letter and tell us why you’d like to join us and how you’d add brilliance to our team. Candidates need to have the right to work in the UK. Previous applicants are welcome. Please note, this is not a sound engineering or runner role. No agencies please. Thank you.

We are seeking a talented and energetic individual to join our team at Life Stay. You will play a crucial role in expanding our client base by acquiring new landlords. Sales should come naturally to you, and you should be comfortable speaking with people and building relationships. If you have a passion for real estate and are eager to learn, we’d love to hear from you. Key Responsibilities: Proactively reach out to potential landlords to expand our portfolio. Build and maintain strong relationships with clients. Demonstrate an understanding of the London property market. Attend meetings and networking events when necessary. What We're Looking For: A confident, well-presented individual who is comfortable speaking to people. Strong communication and negotiation skills. Common sense and the ability to learn quickly. Sales-oriented and target-driven mindset. Details: Full-time or part-time opportunities. Pay varies depending on the experience. If you’re looking for an exciting challenge and have a natural talent for sales, apply today to join our growing team.

30 HOURS A WEEK – MONDAY - FRIDAY DAYS AND HOURS FLEXIBLE THOUGH MUST INCLUDE A FRIDAY SALARY FROM £11.44 HOUR BASED IN CENTRE OF WIMBORNE BENEFITS- 22 DAYS HOLIDAY PARKING PERMIT AFTER PROBATION PERIOD PENSION Minster Property Management are a family run local company who specialise in Managing Freehold and Leasehold Properties. We are looking for a part time Administrator to join the team from August on a permanent basis. We are a small team of ten, looking for someone who will thrive in a fast-paced office, with a varied role. You will be supporting the Property Managers’ and working alongside other Administrators who have many years of experience to fully train you within the role though. Previous experience within an administrative/customer service role would be beneficial. You would possess excellent communication and customer service skills. Ability to multitask, prioritise and manage time efficiently. Excellent telephone manner Focus well and work under pressure Word and Excel Experience The role involves dealing with maintenance contractors and property owners over the phone, by letter and email. Dealing with the office incoming and outgoing post. Logging cheques and completing paying in book. Typing and sending professional Merge letters. Typing, issuing and filing invoices. Understanding service charge demand statements and discussing any queries with customers. Typing up Purchase Orders and communicating with maintenance contractors regarding maintenance works. Printing, approving and allocating invoices. Arranging routine maintenance servicing on equipment within the development portfolio. If you are looking for a new challenge, interested in property management and have attention to detail, then please contact us. We look forward to hearing from you. Job Types: Full-time, Part-time, Permanent Pay: From £11.44 per hour Expected hours: 30 per week Benefits: Company pension Flexitime Schedule: Day shift Holidays Monday to Friday No weekends Work Location: In person

Maintenance Repairs Planner/Administrator Overview: - Answer phone and email enquires - Update clients portal daily - Logging jobs on our Simpro software - Ordering Materials as required - Book repair appointments with residents and clients - Following up with Operatives for updates daily - General office duties within the whole business as required by Senior Maintenance and Office Manager Experience in a similar role is essential

We need help with the office side of our ever growing electrical business!

We are seeking a reliable and detail-oriented Part-Time Office Admin to join our team. This role is ideal for students or mothers returning to work who are looking for flexible hours. As an essential member of the team, you will support day-to-day office operations, ensuring efficient administrative functions, and providing excellent customer service through phone and email communication. Key Responsibilities: Perform general administrative duties, including data entry, filing, and managing office supplies. Answer phone calls and respond to emails in a professional manner. Use Microsoft Excel to create and maintain spreadsheets, reports, and data management. Assist in scheduling appointments, managing calendars, and booking meetings. Provide support for any ad hoc tasks required by the team. Key Skills & Requirements: Proficient in Microsoft Excel with the ability to create and maintain spreadsheets. Excellent verbal and written communication skills for phone and email interactions. Strong attention to detail, accuracy, and organizational skills. Ability to multitask and manage time effectively. Positive attitude and a willingness to learn. Previous office experience is an advantage but not essential. Work Schedule: Flexible working hours between Monday and Saturday. This is work from office position. 4 to 5 hours per day, with a minimum of 4 days per week. Benefits: Competitive pay at the London Living Wage. Flexible working hours to suit your schedule, ideal for students or mothers returning to work. Friendly and supportive working environment. If you are looking for a part-time role with flexibility and the opportunity to work with a supportive team, apply today!

Job Purpose Maintains a positive and friendly company image by acting as the first line of contact to visitors, customers, and vendors in person, online, and via telephone. Job Duties ­- Arranging survey appointment, Installations, services - Managing correspondence by answering emails - Assists in planning for upcoming installations - Manages reception area and looks after visitors - Answers phone calls and transfers them as necessary - Prepare relevant documents prior to installation and ensuring all documents are ready to be sent to the customer post installation. - Assist with purchase orders. - Interacts with directors and carries out their requests - Photocopies and files appropriate documents as needed Skills and Qualifications: Prior office experience; Strong Attention to Detail; Ability to Work Without Supervision; Excellent Time Management Skills; Exceptional Communication and Customer Service Skills; Technical Skills, Including Proficiency With Microsoft Office Programs; Strong Prioritisation and Organisation Skills; Ability to Handle Confidential Information; Strong Record Keeping Skills; Presentation Skills; Ability to Multitask

We are a property management and lettings company based in North London. We are looking for an administration assistant who can start working immediately. Applicant must be; -at least 1 year of experience -with an excellent telephone manner and organisation skills -attention to details -a self motivated person with the ambition to develop your skills, making the role your own You will support Directors and the team with all administrative and IT duties including preparing documents, greeting clients, being responsible for office supplies and entering data. Office hours: Monday-Friday 10:30-18:30 Saturday by 11:00-17:00 Sunday and Bank holidays closed For more information, please send us your CV

We are recruiting for One Validation Controller to join our back-office team. As the Validation Controller you will be responsible for providing 2nd line support and help to optimise the working day of the Field Engineers to achieve the daily delivery of customer service in line with the agreed SLA’s and by maximising the efficiency of the service delivery, ensure they are achieved in an efficient and customer focused manner. In your role you will be responsible for: · 2nd line support, supporting all field engineers, offering technical assistance and advice helping the engineer meet the clients SLA’s. · Offer Jeopardy and controls assistance on any testing or technical issues. · Help assist engineers run down their work in a timely manner throughout the working day. · Proactively support and assist new to field engineers. · Answer and action any queries and or requests received from the client. · Validate job closures including ensuring the correct pictures and relevant information are uploaded. · Maintain contact with engineers throughout the day, ensuring any failed installs are accounted for and closed correctly with sufficient notes to assist the client resolve any outstanding issues. · Challenge and validate any failed jobs and promote health and safety standards ensuring compliance with statutory and company requirements. · Avoid potential work failures by liaison with client Customers. · Ensure all jobs are accounted for and closed by the end of the day. · Communicate with field team managers and area managers of any issues throughout the working day. You will have the following qualifications and be able to prove experience and competence: · Strong communication skills, both written & oral. · Ability to plan own time effectively with self-motivation and to work on own initiative, prioritising workloads. · Able to demonstrate process driven outcomes. · Able to demonstrate a strong customer service focus, setting the expectations for the team. · Numerate and literate, ability to interpret data and report outputs and actions accurately. · Strong interpersonal skills, ability to build effective working relationships. · Ability to work as a team member, promote team spirit and share ideas. · Good organisation and time management skills. · The ability to work without supervision. · The ability to remain calm under pressure and maintain high standards at all times. · Understanding of Microsoft office i.e. Excel, Word etc. · The ability to multitask, to a high standard with exceptional attention to detail · Flexible with working hours · Experience working in a similar role would be advantageous · Must have some understanding of technical terminology and good excel knowledge. · Excellent time management skills should have the ability to prioritise tasks and complete in a timely manner What’s on offer for successful candidates? · 24k Per Annum salary, Overtime available. · 20 days’ holiday plus statutory bank holidays · Company Pension scheme · Cycle to work scheme Shift pattern: Mon-Fri 8am – 5pm or Mon-Fri 9am – 6pm. Saturday working is available. Location: Brimsdown, Enfield If you believe that you are the right fit, have the skills and expertise to add to our existing team and are looking to join our company, please apply and send us a copy of your CV.

Customer Assistants (No experience Required) Looking for a role that will support you and develop your skills within customer facing environments? Fed up and want to start earning and gaining valuable experience? Sales / customer service - Based in the centre of Slough our clients well established company is currently recruiting for vibrant and enthusiastic sales associates due to their recent expansion and high client demand. The key attributes they are looking for are; Positive and pro active Professional manner and appearance High customer service standards Willingness to travel both nationally and internationally What's involved; Generating new customer base for their clients Working within an enthusiastic sales team at various face to face campaigns within the London area Customer Service Sales Acquisition What we offer; Access to coaching in Customer Service / Sales / Marketing and Progressive opportunities Fantastic working environment and social calendar Successful and established Sales and Customer service team to support you Completely uncapped earnings + enticing incentives (income is performance based only) Travel opportunities They are currently holding informal chats for their new sales and customer service vacancies, so send your CV to the recruitment team today and they will contact you with their next availability if successful. Openings involve dealing with customers face to face within event environments in and around the London area. No experience is necessary in this full time equivalent self employed commission only role as access to full client and product training will be given to help expand your knowledge for event campaigns. Experience is not necessary due to their development programme however experience in the following areas may put you at a head start in this role - Retail, warehouse, Administration, Warehouse Operative, Administrator, Receptionist, Customer Service, sales, retail manager, Marketing, Sales Assistant, Cleaner, Sales Assistant, Retail Sales Assistant, Customer Service Advisor, Direct sales, sales, promotions, events co-ordinator or any kind of hotel, front of house or bar experience. Why? If you have a background in any of the mentioned areas then you will already have developed a great work ethic and some great sales / customer service skills. If you feel you meet these requirements APPLY NOW!! ?This role is not suitable for candidates still in education (school/College/University), due to availability, our client is seeking candidates that can work 5 full days per week.

We are seeking a dedicated and experienced Assistant Restaurant Manager to lead our team and ensure the smooth operation of our central London restaurant. This senior role requires a strong leader who can manage staff, oversee the rota, and maintain high standards of service and cleanliness. RESPONSIBILITIES: - Leading and managing the restaurant team, including waitstaff and kitchen staff - Creating and overseeing staff schedules and rotas - Ensuring exceptional service standards and enhancing the customer experience - Handling customer inquiries and resolving any issues promptly and professionally - Training and developing team members to ensure they have the skills and confidence needed to excel - Overseeing the preparation and serving of food and drinks - Maintaining a clean, tidy, and well-organised floor area - Collaborating with kitchen staff to ensure smooth service and efficient operations - Managing inventory, ordering supplies, and ensuring compliance with health and safety regulations ABOUT YOU: - Proven experience in a restaurant management role - Strong leadership and team management skills - Excellent communication and interpersonal abilities - Friendly and approachable - Positive mindset with a problem-solving attitude - Ability to thrive under pressure and maintain composure - Genuine passion for delivering an outstanding guest experience WHAT WE OFFER: - Competitive hourly wage + service charge + tips - Flexible work schedules - 50% staff discount at all our associated venues - 20% friends and family discount at all our associated venues ABOUT US: We are small restaurant group operating from three venues in London. We specialised in Latin American food mostly sea food based! People love us for fresh ceviche and delicious Pisco Sours! Our restaurant is committed to being an equal opportunity employer, welcoming everyone in the community. We celebrate diversity, take pride in our offerings, our work, and being ourselves. If you're excited to join our amazing team, we want to hear from you! Details Salary (based on experience): £13 to £15 (£33,000 to £37,500 per year) Schedule: Full-Time

The Camden DIY retail stores are looking to hire 3-4 full-time staff members to handle product sales and daily operations. Requirements: Priority given to candidates with PSW visas, dependent visas, or refugee visa Salary: £80–100+ per day, with a great work environment and excellent benefits. Wages are willing to deduct NI and income taxes. All paid via bank account

We have an opportunity for experienced multi skilled/ traders to join our responsive maintenance team in London. The primary focus of this role will be to undertake day to day reactive repairs for resident’s properties in social housing. Key Responsibilities Undertake repair/renewal works across several trades such as plastering, carpentry, tiling, painting & decorating, locksmith and tiling. Undertake bathroom and kitchen fittings. Carry out repairs to occupied and unoccupied dwellings (Void works). Work in partnership with other operatives to complete works. Complete work sheets after each job through a mobile pda device Requirements Experience in carpentry, basic plumbing, plastering and tilling. Knowledge of Health and Safety Regulations Hold relevant training such as Working from Heights, Manual Handling, Asbestos Awareness. NVQ qualification (desirable) or extensive “on the job” experience Ideally previous domestic, social housing experience Must have own tools and power tools Other Key Information Full driving license Working hours 8:30am to 5:30pm Monday-Friday Must provide enhanced DBS check Benefits End of year performance related bonus Company van (work use only) Fuel and expense cards 28 days annual leave which increases with length of service Career development scheme Pension Uniform Rewards & Incentives About Us KS Repair & Maintenance Service LTDis one of London's fastest-growing responsive maintenance companies. We are not the biggest but we aim to be the best. We provide a range of services in responsive repair and maintenance work for some of the UK's leading housing associations and businesses. Our business success thrives on the fulfilment of our company DNA, our four core values of personal accountability, teamwork, hard work and safety are at the core of everything we do here at Stannis. We are proud to be an equal opportunity workplace and embrace diversity above all. Our total commitment and fulfilment to our client's needs are essential to the way we operate. We take pride in our excellent customer satisfaction and our standard practice is to consistently deliver world-class customer service. Role We have an opportunity for experienced multi skilled/ traders to join our responsive maintenance team in London. The primary focus of this role will be to undertake day to day reactive repairs for residents properties in social housing, with the aim to achieve a first time fix and deliver high standard workmanship. You will be working on individual jobs, going from job to job to ensure our clients receive high levels of service and satisfaction. Key Responsibilities 1. Undertake repair/renewal works across several trades such as plastering, carpentry, tiling, painting & decorating, locksmith and tiling. 2. Undertake bathroom and kitchen fittings. 3. Carry out repairs to occupied and unoccupied dwellings (Void works). 4. Work in partnership with other operatives to complete works. 5. Complete work sheets after each job through a mobile pda device Requirements -Experience in carpentry, basic plumbing, plastering and tilling. -Knowledge of Health and Safety Regulations -Hold relevant training such as Working from Heights, Manual Handling, Asbestos Awareness. -NVQ qualification (desirable) or extensive “on the job” experience -Ideally previous domestic, social housing experience -Must have own tools and power tools Other Key Information -Full driving license -Working hours 8:30am to 5:30pm Monday-Friday -Must provide enhanced DBS check Benefits -End of year performance related bonus -Company van (work use only) -Fuel and expense cards -Career development scheme -Uniform -Rewards & Incentives About Us KS Repair & Maintenance Service LTDis one of London's fastest-growing responsive maintenance companies. We are not the biggest but we aim to be the best. We provide a range of services in responsive repair and maintenance work for some of the UK's leading housing associations and businesses. Our business success thrives on the fulfilment of our company DNA, our four core values of personal accountability, teamwork, hard work and safety are at the core of everything we do here at KS Repair & Maintenance. We are proud to be an equal opportunity workplace and embrace diversity above all. Our total commitment and fulfilment to our client's needs are essential to the way we operate. We take pride in our excellent customer satisfaction and our standard practice is to consistently deliver world-class customer service.

Creating and managing the press and public relations strategy. • Preparations for influencer and/or press arrivals. • Management of the operational part of events (guestlist management and welcoming guests, creation of operational technical sheets) • Technical coordination with partners (delivery, equipment and sound) • Proactive search for partnership opportunities (must be proactive) • Manage the PR inbox and respond to press, blogger, image and filming requests • Arrange and attend regular press meetings – at least one per week • Be proactive and reactive using creativity and initiative to get the job done effectively • Work closely with the general manager to ensure an effective and productive working relationship • Assist in the management and execution cultural events programming Creation of content and texts for associated communications media. • Management of partner and service provider invoicing (creation of supplier files, follow-up of payments). • Proactivity in terms of networking and communication towards the partners around us, in creative circles: fashion, music, art, culture, food. • Monitor, analyse, and communicate PR results on a quarterly basis. • Provide regular reports and insights to senior management for continuous improvement.

Our teams are tight-knit, hard-working units. We insist on a positive, supporting and ambitious attitude from our staff. We believe this creates great working environments where people can thrive and our service excels. Our GMs are expected to maintain and drive this culture which allows our teams to thrive and perform at a very high but sustainable level. In this way, levels of excellence are achieved in our venues usually associated with restaurants of much higher price point, with a focus on delivering outstandingly friendly, attentive and competent service. Key to what we do at Le Bab is the vibe guests feel in our venues - a buzzing, welcoming atmosphere that is driven by the friendliest and most attentive service in London. Every interaction we have with them is an opportunity to have a positive impact on their experience - from the greeting every guest gets, to making sure they are never left waiting to get what they want. How guests feel they are treated is reflected by them back into the room and creates the good vibes that we are known for. Our restaurants are also designed to reflect our vibe and must be kept looking at their best to set the right tone. We encourage independence and provide extensive on the job training which allows driven and committed individuals to progress far in our company. There are also opportunities to participate in advanced apprenticeships schemes while working for Le Bab to provide structured managerial development. As General Manager you will be in charge of site operations. Final responsibility for smooth running of service, exceptional guest experience and management of FOH will fall to you, as well as events in some venues. In addition, simultaneously achieving target KPIs and improving customer satisfaction is a continuous demand. Administrative functions are supported by Head Office and include rota management, payroll, performance reporting and reservations management, A lot of responsibility will be expected of you, but with it the chance of autonomy and reward. Candidates should therefore have experience (2+ years) of leading FOH teams as GM or AGM. A few of your job responsibilities include but are not limited to: 1 Full accountable of your restaurant 2 Delegating responsibilities to your management team and ensure tasks are done 3 Leading busy shifts and maximising restaurant covers 4 Ensure daily briefings are conducted and record 5 Conducting and recording team trainings 6 Ensure training completion is up to date. From Atlas to any given training by upper management 7 Ensuring the cleaning and maintenance of the premises and equipment, and backing it up with compliance of daily checklists 8 Mentoring your management team 9 Carrying out yearly appraisals, setting SMART goals and following up every quarter 10 Ensure rotas are correct and approved on daily basis

The British Association of Teachers of Dancing (BATD) is looking for a motivated and organised Administrative Assistant to join our small, dynamic team. This entry-level position will focus on handling the paperwork for our BATD Scholarship programme, as well as providing general office support. Key Responsibilities: Processing and managing BATD Scholarship paperwork Sorting and distributing incoming and outgoing mail Typing documents, letters, and reports as required Assisting with daily office operations and tasks that may arise Posting updates and announcements on our website and social media platforms (experience in social media management is a plus) Requirements: Strong organisational skills and attention to detail Basic proficiency in Microsoft Office (Word, Excel, Outlook) Comfortable with website and social media updates Ability to multitask and handle various office duties Excellent communication skills Working Hours: 35 hours per week, Monday to Friday, 9:00am to 4:30pm (30-minute lunch break, plus a 20-minute morning break and a 15-minute afternoon break) Salary: £23500 per year.

Overview: · The Contracts Manager is a pivotal role within Insanity as it supports the broadcast and digital departments by reviewing and negotiating contracts for talent with TV networks, production companies, and brands. · Insanity values its in-house legal support, and as a part of the wider Business Affairs team, this role will enable the creative team to focus on their work without being overwhelmed by contracts. · The role will be supported by four other team members and with collaboration at the heart of our operations, this is a team that shares ideas and upskills together. · The role requires you to be adaptabile to different working styles, as colleagues may seek support through various communication methods (email, voice note, text, in person, or call/Zoom). · Aim to provide private practice-level quality in-house, offering pragmatic and flexible advice. · Please note this role will not lead to a training contract Key Responsibilities: · Providing Legal Advice: Offering day-to-day legal advice to all departments, including interpreting and applying laws, regulations, and internal policies relevant to the talent and entertainment industry. · Commercial Deal Structures: Advising on commercial deal structures, including negotiating techniques and strategies to secure favourable terms for the agency and its talent. · Supporting Company Projects: Assisting in various company projects, corporate transactions, and strategic initiatives, ensuring legal compliance and risk mitigation. · Drafting and Reviewing Agreements: Drafting, reviewing and negotiating a wide range of agreements, including talent contracts, brand deals, sponsorship agreements, partnership agreements, licensing deals, and more complex legal documents. · Developing Legal Precedents: Creating and updating legal precedents and templates to enhance departmental efficiency and ensure consistent legal standards across the company. · Legal Training: Assisting in developing and delivering legal training programs for staff across the company, helping non-legal colleagues understand key legal concepts and compliance requirements. · Document Management: Managing legal documentation, including maintaining, updating, and organising template agreements, clauses, and other key legal resources. · Process Improvement: Developing and implementing tools, systems, and processes to improve legal and operational efficiency, such as contract management systems, workflow automation, and compliance checklists. · Risk Management: Identify, assess, and mitigate legal risks associated with talent agreements, partnerships and commercial deals, ensuring that all contracts comply with applicable laws and regulations. · Cross-Departmental Collaboration: Work closely with other departments, such as finance, marketing and creative teams, to ensure legal considerations are integrated into decision-making processes. · Client Relations: Liaising with external stakeholders, such as brands, production companies, and legal representatives, to negotiate and finalise contracts on behalf of the agency’s talent. · Compliance Monitoring: Staying updated on changes in entertainment law and industry standards, ensuring that all contracts and business practices remain compliant. · Dispute Resolution: Provide support in managing disputes or legal issues that may arise from contractual relationships, working to resolve matters efficiently and in the best interests of the company. · Ad-Hoc Projects: Providing support on ad-hoc legal projects, initiatives, and issues as they arise, often requiring quick turnaround and flexibility. ESG Values: To Promote Environmental Sustainability: by advocating for environmentally responsible practices within the company; by identifying opportunities to reduce our carbon footprint and implementing sustainable initiatives. · To Support Social Responsibility Initiatives: o by contributing to corporate social responsibility (CSR) programs and initiatives; o by fostering diversity, equity, and inclusion within the workplace. · To Ensure Good Governance Practices: o by adhering to ethical business practices and promoting a culture of integrity; o by complying with relevant regulations and industry standards. · To Stay Informed on ESG Trends and Best Practices: o by staying up to date on emerging ESG regulations and best practices; o by sharing knowledge and insights with colleagues to promote continuous improvement in ESG practices. Qualifications & Skills: · 2+ years of contracts management experience (or similar) with a specific focus on drafting and negotiation within a law firm or legal department Strong organisational and time management skills Excellent attention to detail Desire and willingness to take ownership and control of tasks and projects Ability to work towards tight deadlines Strong analytical (strategic and creative) capabilities and judgment Ability to work effectively and collaboratively, think pragmatically and be solution‐oriented Exceptional written and verbal communication skills Business acumen and an understanding of Insanity’s business and the wider entertainment industry Ability to work well independently and contribute to the team Demonstrated ability to think clearly and quickly under pressure Personal Attributes: Diligent and dependable with a strong work ethic Resilient and able to thrive in a fast-paced, high-pressure environment. Dedicated to excellence and continuous improvement. Exceptional ethical standards and integrity. Positive attitude, with a proactive and flexible approach to work. Desire and willingness to take ownership and control of tasks and projects Professional with the ability to build trust and rapport with stakeholders Curiosity and willingness to tackle matters outside area of expertise Willingness to learn and adapt to different working styles Insanity is committed to fostering a workplace culture that values diversity, promotes equity and champions inclusion.

4151 SALES ADMINISTRATORS Job Summary: The Sales Administrator Head of the Department is responsible for overseeing the administrative functions that support the sales team. This role requires a strategic and detail-oriented individual to manage and streamline processes, ensure data accuracy, support sales operations, and lead a team of sales administrators. The ideal candidate will possess excellent organizational skills, strong leadership capabilities, and a thorough understanding of sales processes. Key Responsibilities: Leadership and Management: Lead, mentor, and manage the sales administration team to ensure high performance and professional development. Develop and implement training programs for new sales administrators. Sales Support: Oversee the administration and processing of sales orders, contracts, and related documentation. Ensure accurate and timely entry of sales data into the CRM system. Reporting and Data Management: Generate and analyze sales reports to provide insights and recommendations to the sales leadership team. Maintain accurate and up-to-date sales records and databases. Compliance and Governance: Ensure compliance with company policies, industry regulations, and legal requirements related to sales activities. Maintain confidentiality and security of sensitive sales information. Customer Interaction: Act as a point of contact for escalated customer inquiries and issues related to sales processes. TYPICAL ENTRY ROUTES AND ASSOCIATED QUALIFICATIONS There are no minimum academic requirements, although entrants typically possess GCSEs/S grades or equivalent qualifications. Training is normally provided on-the-job. NVQs/SVQs in Administration are available at Levels 3 to Level 6.

The role is to supporting team is to deliver impeccable service to our clients, you should love helping and delighting people and thrive in a fast-paced and changing environment, offering our clients exceptional service so they feel delighted from booking an appointment to leaving the Atelier with amazing service they booked. You will support a range of duties, from client experience to bookings and selling our products. Your role is split between a few main areas: working in the Front of House greeting and helping clients, remotely answering calls/ emails, accurately confirming client bookings in advance and supporting operatives with booking and column optimisation. You will ensure all clients receive a good experience from the beginning to the end of their journey, aiming to answer any questions about the Atelier and our services. We want someone to help and delight our clients across multiple channels (email, phone, and face-to-face). You will always present a confident and professional manner and strive to go over and above all with the overall goal of genuinely delighting our clients with an unrivalled service experience. You will need to be able to work independently whilst collaborating with the rest of our small team. We are on a mission to be the best salon in Dover then in the UK, and your role in this is essential. Necessary training will be provided to the right candidate. Responsibilities: Welcome clients warmly and professionally when arriving at the Atelier Understand the client journey and proactively take steps to ensure it is seamless for each client Provide personal advice to clients on products and services Upsell services and improve booking inefficiencies to maximise revenue Answer emails, calls and SMS messages promptly, politely and accurately Maintain communication between Atelier Support Team colleagues so professional service is maintained for each client Use our ticketing system within agreed SLAs Maintain booking administration, including client, payment and patch test details Confidently support clients in selecting the most suitable service and service provider for their beauty needs Use your full knowledge to assist clients by helping them find the perfect products and services for their hair needs Keep service providers informed of client arrivals and cancellations Observing and supporting health and safety measures Maintain a clean and organized Salon environment. Communicate with clients to address any concerns or issues that may arise. Implement and enforce company policies and procedures. About you: Aptitude for selling Attention to detail and high level of accuracy for bookings Succeed at a fast pace Quick thinking and calm under pressure Premium customer service A friendly and welcoming attitude Passionate about beauty and hair Hours of work: Based in Dover 8 hours shifts available 38-40 hours per week Additional benefits: Complimentary hair salon services Free monthly allocation of Josh Wood Colour products 30% discount on all retail partners 20% off for Friends & Family on salon services Paid commission on product sales Job Types: Full-time You must also have 2-3 years’ experience in the relevant industry and any qualification in the salon industry will be preferred. If you are a motivated individual with a passion for working with teams and delivering exceptional customer service, we would love to hear from you. Pay: £30,960.00-£38,700.00 per year Experience: Customer Service: 2 years (required) Work Location: In person

Job Overview We are looking for a personable and energetic Front of House Associate to join our team in a vibrant hospitality setting. The ideal candidate will play a key role in ensuring smooth day-to-day operations and providing exceptional customer service. Key Responsibilities Warmly welcome and assist customers in a professional and friendly manner. Accurately process customer orders and handle transactions efficiently. Manage cash and card payments with attention to detail. Ensure the front-of-house area is clean, organized, and up to hygiene standards, including personal appearance. Support food preparation and serving as needed. Qualifications Previous experience in hospitality, restaurants, or catering is a plus. Knowledge of food safety practices is preferred. Excellent communication skills with a strong customer-service mindset. Ability to thrive in a fast-paced environment. Experience with coffee bar operations is a bonus. Join our team as a Front of House Associate and help create a welcoming and enjoyable experience for our valued guests!

Coffee Island is currently looking for full-time Assistant Manager for its store in central London. Job Summary: The Assistant Manager must support the Shop Manager in the successful day-to-day management of the shop in line with the Coffee Island mission, values and procedures ethics. Main Duties: Staff Leadership & Management - Leading and managing staff to carry out their relevant tasks in line with Coffee Island values and procedures. - Deputizing in the absence of the Store Manager. - Ensuring staff are well informed of company procedures and processes. - Being highly knowledgeable of company procedures and processes. - Coaching barista skill development. - Training staff to appropriate standards. - Providing performance feedback. - Taking responsibility for the financial and operational performance of the shop during shift. Shop Operations: - Opening and closing the store. - Cashing up, balancing and reconcile tills. - Resolving customers complaints. - Ensuring customers' orders are taken in an efficient and engaging manner, - Managing stock, ordering, delivering and collecting in conjunction with Store Manager. - Ensuring all work stations operate smoothly and effectively. - Improving shop operations in conjunction with Store Manager. - Being a Head of the Sales areas of the shop (grindery products and corner gifts). Food and Drink: - Performing Lead Baristas functions to ensure the consistent production in high-quality coffee and beverages. - Ensuring food products are consistently prepared to appropriate standards. Financial and Sales: - Ensuring the till is operated in line with relevant procedures. - Acting in the best interest of the business. - Providing daily information for store sales to the manager. - Seeking to minimize costs and maximize the revenue. - Shifting logistics, documentation and communication. Health & Safety and Hygiene - Ensuring that Health and Safety standards are adhered to all times. - Conducting training with staff as required. - Completing appreciate Health & Safety forms and checklists in line with the Coffee Island procedures. Requirements: - High School Diploma - At least 1 year of previous coffee experience - At least 1 year of management experience - Latte skills are preferred - Has a passion for coffee, food and cafe culture - Understands and values the importance of customer care & hospitality - Has a commitment to consistency in quality, speed and intelligent customer service - Has the ability to multitask and work in a fast paced environment - Is a mature & motivated team player - Has a strong work ethic and a proactive attitude - Must be fluent in written and spoken English Benefits: - Competitive wage depending on experience & qualifications· - Extra team incentives & product perks - Specialised training & brewing skills development - Open-door communication - Ability to advance your career - Opportunity to earn certification by the Specialty Coffee Association (SCA)

Do you hold a Level 3 Childcare, NVQ or equivalent Childcare qualification?..... Do you shine when being a part of children’s learning and development, making a difference by helping to create a fun and nurturing environment. If so, read on……. Want to join our team? We are looking for a driven and hard working Deputy Manager. This role will support and assist the Manager in overseeing the daily operations of a nursery, ensuring the provision of high-quality childcare services. Your role involves managing staff, maintaining a safe and nurturing environment for children, and liaising with parents and external stakeholders This will require an informed understanding of statutory requirements and best practice for childcare. It is important that we are compliant at all times; relevant action must be taken and resolved. Duties · To ensure a high standard of physical, emotional, social and intellectual care and development for children in the Nursery. · To give support to personnel within the Nursery and provide an excellent facilitator between management and staff. · Overall management responsibility for the Nursery in the absence of the Manager. · Assist the Manager in providing effective day to day management of the Nursery/Floor. · Assist the Manager in setting and implementing objectives for policy for the Nursery within the framework of the EYFS. · Assist the Manager in planning the training strategies for staff and apprentices. · To be responsible for the supervision of staff, identifying their learning needs and advise key-staff of these. · In conjunction with the Manager, to formulate, operate and evaluate a yearly programme of activities that is suitable to the age range of children. · To assist the Manager in promoting Equal Opportunities throughout the Nursery. · To work alongside the parents/carers of special needs children to achieve full integration within the Nursery and offer support and relevant developmental opportunities. · Liaise with and support parents/carers and other family members. · Liaise with the Local authority and other professionals associated with the Nursery. · Work alongside the Manager and staff team to ensure that the philosophy behind the Nursery is fulfilled. *Duties and responsibilities in this job description are not exhaustive or restrictive, changes and other duties relevant to this post may be added. Experience Minimum level 3 qualification in Children and Young People’s Workforce Early Years qualification. Minimum 3 years of post-qualified experience working in a Preschool/Nursery setting with 0-5 year olds and demonstrate at least the following: (a) Good working knowledge of the Early Years Foundation Stage and current Ofsted statutory guidance. (b) Awareness and understanding of the regulations relating to early years’ education. (c) Awareness of purposeful planning for children in childcare settings. · Experience working in a managerial/senior position. What we offer: · We want you to love working for us – refer a friend to work with us too and you’ll receive up to £300! · 28 days paid holiday (Inclusive of Bank Holidays and Christmas Closure). · Paid training x2 days per year, free accredited online training working with Noodle now and Personal Development fund of up to £300 per year · Termly staff performance reward scheme: Gym membership, Shopping vouchers, Spa Treatments, etc · Employee Assistance Programme providing free confidential help and advice from housing/land lord issues, debt management and bereavement. This service is also available to your partner and children who live with you. · Free Paediatric First Aid training through accredited provider · Annual staff bonding day and Christmas dinner funded by the nursery

As the Registered Manager, you will be working for a Unique Small Organisation, Diamond Solace is a brand 3-Bedroom top- end supported living home in Luton, newly set up to provide high-quality care and nurturing to vulnerable medium- high-risk young care people aged 16-18yrs. We will go above and beyond to support you through your career just as you will do so for the young people that we support. You will be a valued and respected member of our team. Want to be part of this? – Then please read on! Job Description You will be managing a specialist residential service for young people presenting a high risk to grooming and exploitation. Young people accommodated at the home may also present with mental health and emotional and behavioural challenges while they transition into independent living or return home with support. Your Duties as the Registered Manager will include: · To support the OFSTED regulated service, the management and daily running of the operation and the development and delivery of residential young persons residential services. · Ensure the well-being, safety, and development of all young people within the service, promoting independence and personal growth. · Oversee the creation and implementation of personalised care and support plans tailored to the needs of each young person. · Ensure the service operates in line with current legislation, Ofsted regulations and safeguarding policies. · To ensure that all young people have their needs met and their welfare promoted at all times. · To be responsible for the motivation, development, leadership, coordination, and support of the staff group, working with the Recruitment Manager to ensure staffing levels are maintained at all times · Monitor and evaluate the quality of care provided, ensuring continous improvement and compliance with inspection frameworks. · Oversee the budgeting, resource allocation, and financial management of the service. · To supervise the Team Leader, enabling them to supervise and support the staff team. · To ensure that effective records are maintained in accordance with Ofsted Supported Accommodation Regulations 2023 and other regulatory requirements · To Work effectively with Commissioning Partners, Police, LSCB, Public Health and Ofsted etc. · Participate in on-call duties to ensure 24-hour management support for the service. · Be responsible for safeguarding procedures, ensuring the safety and well-being of all young people is a priority. I would like to hear from you if this Registered Manager role matches your requirements and if you have the following: Previous or current experience as a Team Leader or Deputy Manager –within Residential Children’s or Supported Accommodation Services An innate ability to Develop and Drive your team Have a strong focus on motivation and retention of staff To have the ability to deliver the highest levels of service and care To be an effective communicator and influencer Level 5 Diploma in Leadership and Management for Residential Childcare (or equivalent) Experience of associated behaviours that challenge. REQUIREMENTS You have a fantastic opportunity to be a part of our team if you possess the following: Excellent leadership and interpersonal skills with the ability to engage and inspire a team. Strong understanding of OFSTED regulations Strong communication skills at all levels, able to liaise with external agencies, professionals, and families. Working knowledge of, following, and working to Care Plans Experience of Conflict Management and dealing with difficult situations The ability to work effectively during high pressured situations You will be a supportive leader and team player with home management skills. · A compassionate and empathetic approach to supporting young people with complex needs. · Strong organisational skills with the ability to handle multiple responsibilities. · A full driving licence is desirable but not essential. You will also need to be Caring and approachable Patient and welcoming Creative, Helpful and Reliable Experience: Working with vulnerable young people at risk of grooming and exploitation : 1 year (preferred) Residential Management: 2 years minimum As the Registered Manager, you will be working for a Unique Small Organisation, Diamond Solace is a brand 3-Bedroom top- end supported living home in Luton, newly set up to provide high-quality care and nurturing to vulnerable medium-high-risk young care people aged 16-18yrs. We will go above and beyond to support you through your career just as you will do so for the young people that we support. You will be a valued and respected member of our team. Want to be part of this? – Then please read on! Job Description You will be managing a specialist residential service for young people presenting a high risk to grooming and exploitation. Young people accommodated at the home may also present with mental health and emotional and behavioural challenges while they transition into independent living or return home with support. Your Duties as the Registered Manager will include: · To support the OFSTED regulated service, the management and daily running of the operation and the development and delivery of residential young persons residential services. · Ensure the well-being, safety, and development of all young people within the service, promoting independence and personal growth. · Oversee the creation and implementation of personalised care and support plans tailored to the needs of each young person. · Ensure the service operates in line with current legislation, Ofsted regulations and safeguarding policies. · To ensure that all young people have their needs met and their welfare promoted at all times. · To be responsible for the motivation, development, leadership, coordination, and support of the staff group, working with the Recruitment Manager to ensure staffing levels are maintained at all times · Monitor and evaluate the quality of care provided, ensuring continous improvement and compliance with inspection frameworks. · Oversee the budgeting, resource allocation, and financial management of the service. · To supervise the Team Leader, enabling them to supervise and support the staff team. · To ensure that effective records are maintained in accordance with Ofsted Supported Accommodation Regulations 2023 and other regulatory requirements · To Work effectively with Commissioning Partners, Police, LSCB, Public Health and Ofsted etc. · Participate in on-call duties to ensure 24-hour management support for the service. · Be responsible for safeguarding procedures, ensuring the safety and well-being of all young people is a priority. I would like to hear from you if this Registered Manager role matches your requirements and if you have the following: Previous or current experience as a Team Leader or Deputy Manager –within Residential Children’s or Supported Accommodation Services An innate ability to Develop and Drive your team Have a strong focus on motivation and retention of staff To have the ability to deliver the highest levels of service and care To be an effective communicator and influencer Level 5 Diploma in Leadership and Management for Residential Childcare (or equivalent) Experience of associated behaviours that challenge. REQUIREMENTS You have a fantastic opportunity to be a part of our team if you possess the following: Excellent leadership and interpersonal skills with the ability to engage and inspire a team. Strong understanding of OFSTED regulations Strong communication skills at all levels, able to liaise with external agencies, professionals, and families. Working knowledge of, following, and working to Care Plans Experience of Conflict Management and dealing with difficult situations The ability to work effectively during high pressured situations You will be a supportive leader and team player with home management skills. · A compassionate and empathetic approach to supporting young people with complex needs. · Strong organisational skills with the ability to handle multiple responsibilities. · A full driving licence is desirable but not essential. You will also need to be: Caring and approachable Patient and welcoming Creative, Helpful and Reliable Experience: Working with vulnerable young people at risk of grooming and exploitation : 1 year (preferred) Residential Management: 2 years minimum If you are a driven and compassionate leader with experience in working in supported living or residential setting and a passion for supporting vulnerable young people, we would love to hear from you! How to Apply Please submit your CV and a cover letter outlining your experience, including any gaps in employment and suitability for the role.