Operational risk manager jobs in United Kingdom

Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You'll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow, belong and impact. In Europe, Forvis Mazars has developed a leading team in Corporate Treasury Advisory with 60+ dedicated consultants supporting Treasury & Financing departments or CFO in 4 mains areas: (i) Treasury Transformation, (ii) Liquidity Optimisation; (iii) Financial Risk Management; and (iv) Operational Support. Forvis Mazars Group has recently launched a strategic initiative to boost the development of this Corporate Treasury Advisory practice with the objective to double its size within 3 years leveraging on strong existing expertise and Forvis Mazars footprint. Forvis Mazars is looking for an Assistant Manager or Manager to join our London team to help lead and deliver client engagements focused on Treasury Management Systems (TMS), bank connectivity and payments (including Bank Communication Tools / payment platforms). This role is ideal for someone with hands-on TMS and/or payments platform implementation experience who enjoys being client-facing, translating requirements into clear deliverables and shaping practical solutions. Where this role sits: The Assistant Manager / Manager role sits within our UK Treasury Advisory team and typically reports into an Associate Director / Director / Partner. Main activities for the role include: • Participate and oversee the delivery of TMS and bank connectivity / payments (BCT) assignments (selection, implementation / PMO, optimisation, configuration, administration support, upgrades, audit, etc.), ensuring client expectations are exceeded and quality standards are met., • Translate client requirements into clear deliverables and practical recommendations., • Contribute to UK go-to-market initiatives to develop new opportunities related to TMS and BCT in the UK (marketing campaign, events, publication, direct approach)., • Identify, negotiate and secure business opportunities with the support existing Treasury Advisory teams and local partners., • Minimum of 4 to 5 years' experience in treasury technology / treasury transformation (consulting or in-house), with hands-on exposure to TMS and/or payments platform delivery., • Certified with one or more TMS platforms, such as Kyriba, ION, FIS, GTreasury (or similar)., • Experience leading workstreams / engagements across requirements, solution design, governance/PMO, testing/UAT and go-live readiness., • Strong stakeholder management and workshop facilitation skills; comfortable with Treasury/Finance/IT audiences., • Ability to turn ambiguity into structured decisions, plans and deliverables., • Hands-on experience leading bank connectivity and payment factory workstreams: SWIFT / host-to-host / APIs, payment factory concepts, bank onboarding., • Familiarity with treasury operating model/process redesign alongside systems., • Knowledge of the UK treasury ecosystem (ACT, banks, vendors)., • People leadership (coaching / informal line management)., • A chance to help build a growing UK treasury technology capability, backed by a strong and established European treasury advisory team., • High-impact client work across treasury transformation, technology and payments., • Significant autonomy and responsibility with clear progression opportunities., • Hybrid working and flexible arrangements. We seek to attract, develop, and retain the best talent, inclusive of sex, ethnicity, disability, socio-economic background, sexual orientation, gender identity, nationality, and faith. We select candidates based on skills, knowledge, qualifications, and experience and aim to support all our team members to reach their potential. At Forvis Mazars, we promote an environment in which you can grow your skills, belong to a team that values your ideas, and make an impact that matters.

Senior Commercial ManagerLocation: North East RegionContract Type: Full-time, PermanentSalary: Competitive + Car/Car Allowance + Flexible Benefits Freedom’s North East Business Unit has an exciting opportunity for a Senior Commercial Manager to lead commercial operations across a portfolio of civil and electrical framework projects, delivering more than £50m of annual turnover. Working with major DNO clients, the Business Unit delivers multiple concurrent programmes of high-volume, low-value works where framework experience, commercial governance and strong leadership are essential.This role forms part of both the Regional Senior Leadership Team and the Divisional Commercial Leadership Team. Some of the key deliverables in this role will include: • Provide commercial leadership, ensuring compliance with Freedom’s health and safety and governance standards., • Manage commercial performance across multiple frameworks, ensuring objectives are met at team, regional and divisional levels., • Oversee commercial rigour across all contracts, including cost management and compliance with Group operating procedures., • Lead commercial contract reviews, including T&Cs evaluation, risk assessment and mitigation strategies for bids., • Ensure all supply chain contracts are appropriate, compliant and commercially robust., • Produce cash flow forecasts, monthly forecasting and CVRs in line with business tempo., • Measure completed works, manage compensation events and support monthly project reviews., • Attend client progress meetings and prepare commercial reports for the Regional Director., • Manage applications, invoicing, debt recovery and post-audit activities., • Lead, coach and develop commercial staff across the Business Unit. Essential: • Significant experience in a senior commercial or quantity surveying role., • Experience in civil and high-voltage electrical projects., • Strong framework management experience (high-volume/low-value)., • Comprehensive understanding of NEC contracts and commercial governance., • MRICS or similar professional commercial qualification., • Relevant degree or equivalent (e.g., Quantity Surveying, Commercial Management)., • Experience in DNO or electricity industry organisations., • Pension with a leading provider and up to 8% employer contribution, • 25 days Annual Leave + Bank Holidays, • Salary sacrifice car scheme (Hybrid/Electric Vehicle), • Personal Wellbeing and Volunteer Days, • Private Medical Insurance, • Free 24/7 365 Employee Assistance Program, • Flexible benefits including Dental Insurance, Gym Memberships, Travel Insurance, Tax Free Bikes As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. #LI-RF1#Freedom#LI-hybrid

Technical Manager London (with travel to sites around London and the SE) Permanent Competitive salary, travel/car allowance, and flexible benefit options Summary We have an exciting new opportunity for a Technical Manager, with electrical bias, to join our team based in London. In this role you will lead, own and manage the technical risk and opportunities within the business, from inception through to project completion, and client handover, focussing on design optimisation, opportunity identification, and mitigation of technical risk. You will ensure technical compliance with works information, scope, project specification and legislation, undertaking technical management of both internal and external designs. This is a permanent/fixed term staff position with NG Bailey, and travel will be required to our project sites in and around London and the SE. Some of the key deliverables in this role will include: • Demonstrate appropriate health and safety leadership to ensure the safety first and foremost message is visible and alive throughout all activities., • Lead the technical engineering management on internally and externally designed projects to successful completion, ensuring best value design, management of opportunities and risk mitigation., • Provide technical advice and assistance to other areas of the business, and support business development from a technical perspective., • Assist the Regional Design & Engineering Manager in the production of technical management fees for projects. Ensure the accuracy and integrity of technical management costs, values, and programme forecasts, seeking opportunities to suggest actions which mitigate risk and maximise profitability., • Support the Principal Technical manager in the identification, delivery and attendance of CPDs, ensuring that the development of design/technical team’s competence is maintained., • Provide technical advice and assistance to other areas for the business, • Prepare monthly project reports for senior stakeholders, highlighting progress, risks, opportunities, and resource issues., • Advise on commercial progress against plan, any variances from plan, and the corrective actions being taken. On external designs, take ownership of the completion of the responsibilities matrix, ensuring scope gaps are mitigated., • Build and maintain mutually beneficial customer, key supplier and internal relationships., • Promote the design team and actively seek out new opportunities, • Communicate proactively with project stakeholders to improve our collaboration with operational teams., • Conduct regular independent design/technical reviews, ensuring designs are technically correct and represent best value, and comply with all legal and contractual requirements., • Specialist from a design background, with extensive experience of mechanical/electrical building services design/technical management (Essential), • Operational experience on project installation, • Good understanding of design and build, and traditional construction contracts, • Significant experience of commercial management on design projects We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: • London Travel Allowance, • Salary sacrifice car scheme (Hybrid/Electric Vehicle), • Pension with a leading provider and up to 8% employer contribution, • Personal Wellbeing and Volunteer Days, • Private Medical Insurance, • Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice), • Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. #LI-LO1 #LI-onsite

Join Our Team: Volunteering Leader (Enfield and surrounding waterways (Lee & Stort)) \n\n We’re excited to welcome a new Volunteering Leader at our London & South East location \n\n Navigate your future and lock in your career as we keep our canals open and alive. \n\n Working Hours & Location \n\n This role follows a 37 hours, over a 7 day working pattern. The post holder will also be required to work an annualised hours system which includes working any 5 days out of 7 including statutory holidays. They will also be part of a 24-hour operational standby team responsible for providing emergency cover for the waterway. \n\n On-call responsibility \nVolunteer Leaders take part in an on-call rota alongside other Canal & River Trust colleagues: \n• Approximately 1 week in every 5 \n• Availability from 4:00pm to 8:00am on weekdays, plus the full weekend \n• A Trust vehicle will be taken home during on-call periods to respond to callouts \n\n The Volunteering Leader will be based at Enfield Lock, Ordnance Road, Enfield EN3 6JG. This role involves travel between sites and includes use of a Trust vehicle. \n\n Role Overview \n\n We’re looking for practical, motivated Volunteer Leaders to support our Operations team in keeping the waterways around the upper Lee navigation and the River Lee open, safe and clean. \n\n This is a hands-on, operational role where you’ll lead and support groups of volunteers to carry out essential maintenance and improvement tasks along the canal network. You’ll work closely with our Operations staff, sometimes alongside them, to identify issues and organise volunteer activity to resolve them. \n\n If you enjoy working outdoors, leading people, and making a visible difference to local waterways, this could be a very rewarding role. \n\n \n\n Key Accountabilities: \n\n As a Volunteer Leader, you will: \n• Work closely with the Operations team to identify where support is needed \n• Recruit and organise volunteers to help resolve operational issues \n• Ensure volunteers are trained, supported and able to work safely \n• Plan and lead volunteer groups to carry out practical maintenance tasks \n• Deliver work that supports our purpose: Open, Safe & Clean waterways and towpaths \nTypical activities include: \n• Painting and site improvements \n• Fly-tipping and litter removal \n• Vegetation clearance \n• Lock maintenance (planned preventative maintenance) \n• Minor repairs and hole filling \n• Water control tasks \n\nPlease note: This is a hands‑on operational maintenance role. While you’ll be working in outdoor environments, the position does not involve gardening, planting projects, or creating habitats such as wildflower areas, planters, or tree planting.\n\n About you \n\n\n We’re seeking an organised, proactive, and engaging Volunteering Lead to work closely with our Area Operations Manager. In this role, you’ll support and guide a growing community of dedicated volunteers, as well as our internal team, all working together to protect, maintain, and enhance the environment and heritage of our local waterways for residents and visitors to enjoy. \n\n You’ll be confident handling day‑to‑day administration and comfortable leading, motivating, and supporting volunteer groups. A strong focus on safety and a responsible approach are essential. \n\n It would be beneficial if you have experience in: \n\n • Health & Safety processes, including risk assessments and method statements\n\t, • Safeguarding\n\t, • Practical or maintenance work\n\t, • Experience of working within relevant environment e.g. volunteering, environmental works, customer service operations or maintenance.\n\t, • Experience of leading a small team\n\t, • Great organisation and prioritising skills\n\t, • Effective and engaging communication skills\n\t, • Computer literate – with good knowledge of Microsoft Office package\n\t, • You will need to be self-motivated, able to work flexible hours to meet volunteering and business needs and communicate well with customers, volunteers and staff at all levels.\n\t \n\n IND HP

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We’ll broaden your horizons Our people are central to everything we do and the internal HR Performance team helps drive a high-performance and continuous feedback culture to support this. We lead the firmwide performance and talent cycles, using practical expertise and data insights to continually improve how we develop, recognise and retain our people. You’ll be part of a collaborative team combining strategic thinking aligned to the firm’s priorities with end‑to‑end delivery and help influence BDO’s strategic people culture. We’ll help you succeed As the Performance Manager, you’ll play a key role in shaping and delivering firmwide HR performance strategy and talent management initiatives. Reporting to the Performance Senior Manager, you’ll partner closely with HR colleagues and business stakeholders to deliver robust performance evaluation, objective-setting, feedback and talent development cycles, and continuously evolve our approach using data and technology. This role is a 12 month fixed term contract until August 2027. In this role, you’ll: • Project manage the end-to-end delivery of firmwide performance cycles, including interim review, year-end evaluation (ratings, moderation, sign-off) and objective setting, for populations up to and including Director., • Partner with HR, Employee Relations and operational teams such as Workday, Data and Analytics to ensure high-quality delivery of cyclical activities., • Design and deliver clear, concise communications and guidance, tailored for different audiences such as staff, People Managers and HR., • Contribute to the design and delivery of performance strategy aligned to business priorities, including process improvements, data-driven insights and AI-enabled enhancements., • Champion a culture of quality performance conversations and continuous feedback across the firm, helping to simplify and embed processes., • Support talent identification and promotion processes for populations up to Director level, so key talent is identified, retained and developed internally., • Ensure performance and talent processes align with inclusion & belonging and reward strategies., • Analyse performance rating and promotion trends and outcomes, producing insights and data reporting for Executive Board sign-off., • Ensure all processes meet internal quality, risk and control requirements., • Bring performance strategy market insights and practical experience to enhance firmwide practices. You’ll be someone with: • Experience delivering HR, performance and/or talent management processes, ideally within professional services., • Excellent project management skills, with the ability to manage multiple priorities, and strong attention to detail., • Strong collaboration and stakeholder management skills, influencing and supporting change., • Experience building trusted relationships and providing performance strategy advice to stakeholders at different grades and teams., • Strong written and verbal communication skills, with a focus on clarity and impact., • Strong analytical skills, comfortable with managing and analysing large data sets in Excel., • Experience working within quality and risk frameworks., • Experience using Workday, including feedback and calibration. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Acquisition About the role At the intersection of Digital Product, Change and Risk Management, we aren’t just looking for someone to "manage" a process — we need someone who’ll own and champion our process evolution, working with a high degree of autonomy and in close partnership with our current Process and Product Management team. Your mission is to bridge the gap between ambitious business growth and a sound risk culture, ensuring resilience and sustainability. This role will have a significant impact on the overall effectiveness of our team and to our acquisition success so you’ll need to be passionate about technology, data, product and process excellence. You’ll work collaboratively and embed yourself within our team to proactively find insights, look for efficiencies and drive changes to improve prospects’ experiences and our risk & control frameworks. What you’ll do Our ability to grow and manage risk is tied to the efficiency of our core systems. You won't just manage processes, you’ll help architect how we embed robust risk controls and streamline complex workflows. In this role, you will move beyond tactical oversight to drive the product standard: * Strategic Review: You’ll analyse control metrics, looking for friction or control failures that drive risk or customer pain. * Product Partnership: You’ll liaise regularly with the Product and Technology teams to present your data, influence the backlog and drive change. You’ll be the voice of the customer and process excellence, ensuring key business objectives and risk controls are well-represented alongside short-term fixes. * Deep Dive & Design: You’ll be responsible for ensuring the control suite is efficient, scalable, and fully documented. You may also find yourself working closely with a cross-functional squad, mapping out end-to-end process flows for a key feature or user journey to identify opportunities. * Control Testing: You’ll partner with Second and Third Line functions to make sure our key risks are effectively monitored and documented, with follow-up actions and improvements progressed to completion. The Outcomes You’ll Drive: * Fostering a Risk-Aware Culture: You will act as an SME and consult to our Product teams, shifting the mindset from "compliance as a hurdle" to "risk as a foundation", ensuring risk is mitigated by design. * Driving Automated Governance: You will lead the transition toward a digitized control suite, replacing manual touchpoints with automated, data-driven monitoring to achieve optimum efficiency at scale. * Strategic Stakeholder Management: You will partner with 2nd and 3rd line functions (Risk and Audit) to provide transparent, high-level assurance, turning process reviews into opportunities for continuous improvement. * Data-Driven Decisioning: Leveraging a high level of numerical ability, you will transform raw data into strategic insights that influence prioritization and investment across our acquisition platforms. What we’re looking for We're looking for someone who can combine deep analytical rigor, technical understanding and process governance with the ability to influence cross functionally. Any experience of digital product management would also be an advantage. * You can find the story in the data. You possess exceptional numerical ability and an inherent analytical curiosity to quickly spot trends and opportunities and to navigate complex systems and technology architectures with precision. * You're an improvement expert. You have hands-on experience applying methodologies like LEAN or Six Sigma to drive tangible, measurable improvements in operational processes. * You speak risk. You have experience in Risk Management, understanding how to design and performance-test controls to manage and monitor key business risks effectively. * You thrive cross-functionally. You are an adept communicator who can influence cross-functionally, input into key decisions and drive tangible business results. * You are driven by detail and clarity. You have great attention to detail, not just for documentation, but for understanding the deep interdependencies of systems, technology and data that underpin our processes. Professional Integrity: You bring a balanced, "customer-first" approach to decision-making, ensuring that every efficiency gain also enhances our commitment to fair customer outcomes. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

HOMELESSNESS AND HOUSING Cessation of Duty Manager The Cessation of Duty Manager provides operational leadership, quality assurance and statutory oversight for all decisions relating to the ending of homelessness duties under the Housing Act 1996 and Homelessness Reduction Act 2017. They ensure that decisions to end prevention, relief or main duties are lawful, defensible, timely and supported by clear written reasoning. Cessation of Duty Manager The postholder leads a team of Caseworkers responsible for managing cases through to the lawful conclusion of duties, ensuring that residents receive clear explanations, meaningful PHP updates, and appropriate support during transitions. They provide escalation for complex, high-risk or sensitive cases, including safeguarding, domestic abuse, severe vulnerability and public protection concerns. Cessation of Duty Manager Alongside their leadership responsibilities, the Manager holds a small caseload to maintain practice depth, support peaks in demand and model high-quality decision-making. Cessation of Duty Manager They work closely with partners across ASC, CSC, Health, VAWG services and voluntary sector organisations to ensure coordinated support for households affected by cessation decisions

The Engineering Lead forms an integral part of the ISS Livv maintenance service delivery. The role is the primary interface between Key Account Network and the Livv business. You will direct, deliver and lead the operations and maintenance service delivery across the Livv client, ensuring effective implementation of maintenance activities to provide safe, compliant and productive Livv workplaces - driving satisfaction and profitability. The role includes leading the engineering on site and supervising contractors in accordance with the organisations policies and procedures, which will encompass hiring, training and delivering staff appraisals. You will be involved in planning, assigning and directing work and addressing feedback. Experience & Traits • Practitioner experience of Technical Services in a building services environment - preferably in integrated facilities management within Corporate environment, • Vocational Education in Electrical/Mechanical Engineering or equivalent (In this section we include country specific qualifications), • In-country Chartered/Registered/Licensed Engineer. (In this section we include country specific licenses), • Strong knowledge of Work Order Control procedures and Computerised Maintenance Management Systems, • Experience with subcontractor and vendor contract management, • Experience with managing key performance indicators, • Experience with capacity planning and reporting, • Able to use hand tools, test equipment, and knowledge of maintenance shop practices with previous experience at the Journeyman level (Electrical and Mechanical Equipment systems), • Strong Microsoft Office suite skills and knowledge of ISS platforms e.g. FMS / Insight / Coupa, • Passion for workplace experience and service delivery., • Knowledge of mathematical concepts such as probability and statistical inference, and fundamentals of algebra, • Able to read, analyse, write procedure manuals, and interpret general business periodicals, journals, technical, procedures, or governmental regulations, • Ability to effectively communicate – in person / phone / email / message, • Experience of High Risk Activities and evidence of Safe Systems of Work training., • Ability to explore a situation, assess and offer different options to formulate a plan that meets or exceeds objectives and expectations., • Ensuring client sites are safe, compliant and with evidence that documentation is up to date and that teams comply with internal standards and external regulations., • Central point of contact to coordinate site / client / ISS stakeholder requests in line with local needs., • Receiving, logging, allocating and tracking reactive works requests using Maximo – communicating closely with all stakeholders – prioritising against both client and business needs to ensure KPIs are met., • Ensuring Operations & Maintenance Documents of Drawings, O&M manuals, Site Operators Manual, etc. are up to date and neatly stored and readily retrievable, • Reviewing, editing and maintaining SOPS/MOPS/EOPS as appropriate for site operations, • Understanding client operations rules for each Livv client workplace under care and as provided by the Account Manager – ensuring this is communicated to contractors., • Performing supervisory functions common to a facility maintenance and utility plant operations organisation, • Making task assignments as needed for Work Tickets and Preventative Maintenance Work Orders for the O&M Team, • Maintaining and updating PPM tracker for all Livv sites – chasing missing PPMs., • Supporting the creation and implementation of local compliance frameworks in line with client requirements., • Optimised scheduling of planned works / subcontractors (where required) to minimise costs and prevent operational delays, • Overseeing WIP to ensure timely, accurate and margin enhancing performance., • Close management of subcontractors, inc. negotiating quotations, raising, receipting POs and permit support., • Directing, engaging and managing relevant stakeholders – inc. NRM, Helpdesk and specialist subcontractors., • Mobilisation support, inc. setting-up logbooks / loading of assets / relaying access requirements to Helpdesk., • Regularly reviewing and auditing asset lists and PPM planners in line with customer needs., • Providing regular reporting to stakeholders, ie, statutory compliance and PPMs., • Supporting with tender opportunities for new customers to create optimised operational solutions., • Reviewing and evaluating performance and ensure quality standards are being met, • Work with stakeholders to ensure efficient utilisation of colleagues and supply partner, • Within spaces provided, maintain effective storage and inventory of; spare parts, tools, and service equipment in a neat and orderly manner, • Coordinate with contractors and vendors as needed for the effective and safe accomplishment of maintenance and project work; This task is to see that contractors and vendors may safely arrive on site, access the facilities properly, be escorted to their work areas, and other safety precautions, with work teams debriefed and safely escorted off site., • Provide data for reports as required and other status reports, equipment evaluations or scope of work for outside contractors as needed, • Provide or direct equipment and system operational modifications, such as critical switching, lockout/Tagout, and safe working area set up so that specialty subcontractors may perform assigned or contracted duties while minimising risk to workers, • Assist in obtaining and evaluating subcontractor and vendor quotes, for site or facility projects., • Assist Site Lead by ensuring all assigned employees are aware of and comply with Company, government and client policies, procedures, and regulations, • Available for 24/7 work and emergency corrective maintenance/action activities, • Comply with all Group, and HSEQ requirements and programs, as provided

Technical Account ManagerLondon (Hybrid)£55,000 – £65,000 per annum (Dep Exp) + Bonus Technical Account Manager or Customer Success Manager or 2nd Line Support looking for that next step. We are seeking a relationship-focused expert to bridge the gap between our clients and our technical delivery teams. Picture customer success - retention and developing strong relationships. Maybe you are a 2nd/3rd Line Engineer who is tired of the ticket queue but loves the tech strategy and enjoy acting as a trusted adviser. We are looking for someone with a strong technical foundation who prefers building long-term relationships over fixing service desk tickets. Either:The MSP Veteran: You understand the pace and multi-client environmentORThe Internal IT Professional: You’ve managed IT for a small-to-medium business and are ready to move away from hands-on fixing into a broader, more strategic client-facing role Note: This role is perfect for someone from an agile, SME background. It is not suited for those coming from a rigid, highly siloed "corporate" environment. Key Responsibilities as Technical Account Manager Own the Relationship: Act as the primary technical point of contact for operational and senior stakeholders across your portfolio (8–12 clients)Drive Strategy: Lead monthly and quarterly service reviews (QBRs) and produce technology roadmaps focusing on M365, security, and connectivityManage Risk: Proactively identify infrastructure risks (backups, ageing hardware) and coordinate with internal teams to resolve themMaster Communication: Serve as the calm, professional escalation point for major incidents, keeping clients reassuredWhat You BringTechnical Literacy: A broad understanding of Microsoft 365, endpoints, and security tools. You don't need to be an architect, but you must be able to advise clients credibly Resourcefulness: You thrive in agile environments and can manage roadmaps and risk registers without micromanagement Strategic Mindset: You can translate technical concepts into business benefits for non-technical stakeholders This is not a sales role and it is not a Service Desk role. It is a strategic service delivery role for a professional who cares about client retention and technical excellence. Please Google "Facilities Management Recruitment" for all our vacancies

Are you an experienced civils or infrastructure professional ready to step into a role where your technical leadership truly shapes the delivery of essential projects?We’re looking for a Project Manager who understands the demands of large-scale construction, complex site environments, and the importance of delivering safe, high-quality infrastructure. In this role, you’ll lead end-to-end project delivery—driving contractor performance, enhancing safety culture, and ensuring critical assets are delivered on time, to budget, and to exacting standards. If you thrive in a fast-moving operational environment and want to make a real impact on major infrastructure programmes, we’d love to hear from you.What you’ll be doing as a Project Manager • Deliver sustainable financial out-performance against approved budgets., • Commercially manage all contract matters to achieve the optimal outcome for Thames Water., • Develop and deliver an optimised project to achieve all regulatory, statutory and internal outputs, deadlines and targets., • Deliver successful technical solutions that provide optimal value for money on a capital and whole life cost basis., • Performance management of the service providers to ensure the out-performance of service levels and value for money., • Proactively manage project risk to minimise the final impact., • Manage change and administer the contract for service providers., • Ensure quality system and processes are complied with so results meet all standards., • Maintain a strong external stakeholder relationship to actively protect and enhance Thames Water’s reputation with external customers., • Manage and develop people in a culture of accountability and achievement., • Encourage and implement an innovation from the supply chain to develop a continuous improvement project culture., • Establish and continuously promote a proactive health, safety & environment culture across the project and our service providers., • Achieve best practice in the safe and sustainable delivery of capital projects, as well as subsequent operation and maintenance.This role is a role based at Lane End in Dartford, you will be expected on site up to 5 days a week.What you should bring to the role, • HNC or above in an appropriate subject or significant experience in a similar role., • Excellent contractual awareness of Project Management work., • A proven track record of managing the performance of third-party organisations., • A proven track record of successfully delivering capital projects., • Relevant industry and business knowledge., • Full UK Driving License., • Financially capable of running profit & loss, taking account of revenue, expenditure and cash flow to deliver agreed financial goals., • Strong commercial approach with a good level of contract knowledge. Bases decisions on a balance of business development and cost control issues., • Proven process improvement design and implementation capability., • Can demonstrate a strong external customer service ethic, measurement of customer satisfaction and a proven track record of delivering improvement for internal and external customers.What’s in it for you?, • Offering up to £55,000 per annum, depending on experience and skills., • Car Allowance of £4,500 per annum., • Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution., • Personal Medical Assessments – Open to all once a year., • Performance-related pay plan directly linked to company performance measures and targets, • A wider benefits scheme, including our benefits hub, is packed with offers and information to save you money and support your well-being.Find out more about our benefits and perks (Please note different T&Cs apply if on secondment)Who are we?We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job, and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.Learn more about our purpose and valuesWorking at Thames WaterThames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know. We’re here to help and support.When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Are you passionate about protecting the environment and ensuring top-notch quality standards? Do you thrive in dynamic roles where your expertise can make a real difference? Are you looking for a career that challenges you and rewards your commitment to sustainability? Role Overview: We are seeking an experienced Environmental & Quality Specialist to support and drive compliance across our operations. This role will act as a technical expert, ensuring adherence to environmental legislation, permits, and ISO standards (including ISO 14001 & ISO 9001), while promoting a culture of continuous improvement. You will be the key point of contact for the Environment Agency, managing audits, inspections, and compliance matters, alongside maintaining and enhancing our Environmental and Quality Management Systems. The role also involves supporting operational teams, monitoring performance, investigating incidents, and contributing to sustainability and carbon reduction initiatives. Hours of Work: Full time – 37.5 hours Key Responsibilities: • Maintain and develop the Company’s Environmental Management System (ISO 14001:2015) and Quality Management System (ISO 9001:2015), • Support the Energy Management System (ISO 50001:2018), where applicable, • Act as the primary point of contact for the Environment Agency, including site inspections, audits, permit variations, and compliance matters, • Ensure compliance with Environmental Permits, quality standards, and relevant legislation, • Lead and support Environment Agency audits, BSI audits, and customer compliance and quality audits, • Promote and embed a culture of quality, consistency, and continuous improvement across the business, • Support operational teams with environmental and quality best practice, risk management, and incident prevention, • Assist in the preparation and maintenance of site Working Plans and regulatory documentation, • Monitor environmental and quality performance, including KPIs, non-conformances, and corrective actions, • Investigate environmental and quality incidents, identifying root causes and implementing corrective and preventive actions, • Support the monitoring and reporting of the Company’s carbon footprint and sustainability metrics, • Provide environmental and quality input into tenders, development projects, and business improvement initiatives, • Keep up to date with changes in environmental and quality legislation/standards and communicate impacts across the business, • Deliver environmental and quality training and inductions to staff, • Represent the Company at industry groups and forums (e.g. ESA) where required, • Supporting integration of management systems and audit processes, • Conducting internal audits across environmental and quality systems, • Managing document control and ensuring Business Management System (BMS) accuracy and compliance, • Engaging with customers, regulators, and stakeholders on environmental and quality matters, • Supporting environmental awareness and quality improvement initiatives, • Essential: Experience working within the waste management, recycling, or environmental sector, • Essential: Proven experience liaising with the Environment Agency, including audits, permitting, or compliance, • Essential: Experience with ISO 14001 and ISO 9001 (ISO 50001 desirable), • Essential: Strong knowledge of environmental legislation and quality management principles, • Essential: Excellent communication and interpersonal skills, • A recognised degree/qualification in Environmental Science, Environmental Management, Quality Management, or a related field, • Strong organisational skills and attention to detail, • Competitive salary up to £45,000 per annum, • Generous holiday entitlement including Birthday Leave, • Discounted gym membership and shopping discounts across thousands of retailers, • Company sick pay, life assurance, and enhanced EAP with free counselling Bywaters is London's leading provider of environmental services, dedicated to innovative recycling and waste management solutions that prioritise reusing and recovering materials to minimise landfill pollution. We are committed to fostering a diverse, inclusive workplace where personal and professional growth thrive. Our team is passionate about creating a sustainable future, and we believe that your expertise can help shape that vision. Join us and be part of a company that values environmental responsibility and employee development every step of the way. If you think you are the perfect fit for the Environmental & Quality Manager role and want to make a meaningful impact, don’t wait—apply now and take the next step in your career journey with us! Your future as an Environmental & Quality Manager awaits!

Pertemps Network Group are assisting a reputable housing provider in seeking an experienced Building Safety & Compliance Manager (Interim) to join their Housing Directorate on an interim basis. This is a key leadership role responsible for ensuring compliance with statutory housing safety requirements, managing specialist teams, and driving best practice across building safety and regulatory complianceLocation: Hybrid – 2 days in the officeRate: £29–£32 per hourContract: 3–6 months initially (with potential extension) This is an excellent opportunity for a seasoned compliance professional with strong leadership experience and a thorough understanding of housing safety legislation, including the Building Safety Act 2022.Key Responsibilities • Act as the organisation’s lead point of contact for building safety, housing compliance, and health & safety matters, • Ensure compliance with the Health and Safety at Work Act, focusing on the “Big 7” compliance areas (Fire, Gas, Electrical, Lifts, Asbestos, Water Hygiene/Legionella, and Building Safety), • Provide technical advice, guidance, and training to staff, residents, and stakeholders, • Lead the design, implementation, and monitoring of compliance systems and performance frameworks, • Oversee and maintain the Golden Thread of information for High-Risk Residential Buildings (HRRBs), • Monitor performance data and KPIs to ensure statutory compliance across housing services, • Work closely with senior leadership, including the Assistant Director of Homes and Heads of Service, • Ensure best practice procurement and contract management across statutory compliance areas, • Produce reports and strategic updates for senior management and external regulators, • Promote a strong organisational culture of health, safety, and complianceTeam & Budget Management, • Manage a team of 2 Compliance Leads and 3 support staff, • Oversee staffing, software, and surveying budgets, • Manage compliance-related budgets including asbestos and fire risk surveying (circa £350k), • Provide leadership, coaching, and performance management to maintain a high-performing teamKey Requirements, • Proven experience in building safety and housing compliance management, • Strong working knowledge of:, • Building Safety Act 2022, • Health and Safety at Work Act, • Fire Safety and landlord statutory compliance duties, • Experience managing compliance across social housing portfolios, • Demonstrated leadership experience managing specialist compliance teams, • Experience working with regulatory bodies such as the HSE, Fire Authorities, or similar, • Ability to interpret legislation and translate it into operational policies and procedures, • Strong reporting, analytical, and stakeholder engagement skills, • Experience managing budgets and service delivery performanceWhat Success Looks Like in This Role, • Full compliance with statutory housing safety regulations, • Robust systems and processes in place to manage risk and remedial actions, • Strong performance against KPIs and regulatory expectations, • Effective leadership of compliance teams, • Delivery of safe, compliant, and customer-focused housing servicesApply Now If you are an experienced Building Safety & Compliance Manager looking for your next interim opportunity within a forward-thinking housing organisation, we would be keen to hear from you.

Overview We are seeking a dedicated and compassionate Male Senior Support Worker to join our care team. This role involves providing high-quality support within a supported living or care environment, specialising in individuals with mental health needs, learning disabilities, autism, or complex support requirements. The successful candidate will demonstrate strong leadership qualities, excellent communication skills, and a genuine commitment to improving the wellbeing and independence of the people we support. This role offers an opportunity to lead by example whilst ensuring personalised, person-centred care is delivered in line with care plans and regulatory standards. Responsibilities Leadership & Team Management • Lead, supervise, and support a team of Support Workers to ensure the delivery of high-quality care services., • Conduct regular staff supervisions, support sessions, and team meetings to ensure staff development and effective communication., • Support the Service Manager in monitoring staff performance and identifying training or development needs., • Provide direct support to residents with daily living activities, promoting independence, dignity, and choice., • Support residents with personal care, mobility, medication administration, and health needs where required., • Ensure care plans and risk assessments are regularly reviewed and updated to reflect residents’ current needs and outcomes., • Work closely with healthcare professionals, social workers, families, and external agencies to ensure coordinated support., • Demonstrate strong knowledge of mental health conditions and complex behaviours., • Use de-escalation techniques, positive behaviour support (PBS), and trauma-informed approaches when managing challenging situations., • Promote a culture of least restrictive practice and respect for residents’ rights and autonomy., • Compliance & Quality Assurance, • Carry out weekly compliance checks and internal audits to ensure the service meets organisational policies and regulatory standards., • Maintain accurate records including daily notes, incident reports, ABC records, care documentation, and safeguarding reports., • Ensure compliance with CQC regulations, safeguarding procedures, and health and safety requirements., • Ensure the supported living environment remains safe, clean, and well maintained., • Proven experience working in supported living, residential care, or mental health services., • Previous supervisory or team leadership experience within a care setting., • Strong knowledge of CQC standards, safeguarding, and care regulations., • Experience supporting individuals with mental health needs and complex behaviours., • Ability to use de-escalation techniques and positive behaviour support strategies., • Strong leadership skills with the ability to motivate and guide a team effectively., • Excellent communication skills when working with residents, families, professionals, and colleagues., • Good IT skills including Microsoft Word, Excel, and digital care systems for documentation and reporting., • Ability to work independently and remain calm under pressure., • Compassionate and person-centred approach to supporting vulnerable adults., • Level 3 Diploma in Health & Social Care preferred., • Full UK driving licence desirable.

Commercial ManagerLocation: London (Hybrid – minimum 3 days in the office)Contract Type: Full-time, PermanentSalary: Competitive + Car/Car Allowance + Flexible Benefits Freedom has an exciting opportunity for a Commercial Manager (Project Commercial Lead) to take commercial responsibility for a major c£190m project in London. This key role will provide strategic commercial leadership, governance, and reporting, working closely with senior leadership and managing a commercial team delivering one of Freedom’s largest projects. Some of the key deliverables in this role will include: • Lead all commercial activities across a high-value (£190m) project, ensuring robust commercial governance and compliance., • Manage and develop a team of Senior Quantity Surveyors and Quantity Surveyors, ensuring consistent commercial standards., • Lead NEC3/NEC4 contract administration, risk management, change control and compensation events., • Oversee subcontractor procurement, negotiation, contract management and final accounts. Essential: • Strong experience in commercial management or senior quantity surveying roles., • Strong NEC3/NEC4 contract experience., • Demonstrable experience leading a commercial team of 5+ SQS/QS., • Experience producing and presenting CVRs and reporting to Senior Leadership., • RICS or equivalent professional membership., • Pension with a leading provider and up to 8% employer contribution, • 25 days Annual Leave + Bank Holidays, • Salary sacrifice car scheme (Hybrid/Electric Vehicle), • Personal Wellbeing and Volunteer Days, • Private Medical Insurance, • Free 24/7 365 Employee Assistance Program, • Flexible benefits including Dental Insurance, Gym Memberships, Travel Insurance, Tax Free Bikes As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. #LI-RF1#LI-hybrid #Freedom

Incident Response Manager Hybrid We are partnering with a leading global financial services organisation to appoint a Incident Response Manager to join their high-profile Cyber Threat Centre (CTC). This is a critical leadership role at the forefront of defending against sophisticated cyber adversaries, including nation states and organised criminal groups. As the central hub for Computer Network Operations, the CTC drives incident response, threat hunting, intelligence, and insider threat detection across the organisation. This role offers the opportunity to shape strategy, lead a globally distributed team, and work with cutting-edge technologies in a fast-paced, evolving environment. You will lead a highly skilled, 24/7 Cyber Security Incident Response function, ensuring the organisation remains resilient against advanced threats while continuously improving capabilities and processes. Key Responsibilities • Act as CSIRT Mission Manager, driving continuous improvement of incident response processes, • Lead and manage a globally distributed team of Cyber Threat Analysts, • Oversee real-time incident response operations and adapt rapidly to evolving threats, • Direct forensic investigations across HR, Legal, Compliance, and business units, • Ensure operational effectiveness of detection and response tooling, • Maintain and enhance incident response documentation, playbooks, and procedures, • Collaborate across Information Security and IT to strengthen preventative and detective controls, • Maintain global situational awareness of cyber threats and act decisively, • Drive innovation in forensic and investigative capabilities, • Partner with business units as a trusted cyber security advisor, • Lead strategic initiatives and contribute to long-term cyber security direction, • Ensure seamless continuity across response shifts, • Build, mentor, and develop high-performing teams, • Influence senior stakeholders and align cyber strategy with business objectivesKey Requirements, • Degree in Computer Science, Engineering, MIS, or related field (or equivalent experience), • 7+ years' experience in cyber security, including leadership responsibilities, • 5+ years in a Cyber Security Incident Response environment (preferred), • Experience within financial services (desirable), • Strong ability to prioritise and operate in high-pressure, dynamic environments, • CISSP, OSCP, OSCE, • GCIH, GCIA, • Six Sigma (Green/Black Belt)Skills & Expertise, • Deep understanding of incident response methodologies (e.g., ICERF), • Strong knowledge of vulnerabilities, threat vectors, and countermeasures, • Experience with enterprise risk management and project delivery, • Familiarity with emerging security technologies and trends, • Proven leadership in building, developing, and retaining high-performing teams, • Strong stakeholder management and relationship-building skills, • Customer-centric mindset with a focus on de

Product Manager London (Hybrid x 2 days per week in office) £58,380 per annum Our client is a national charity dedicated to supporting organisations that work directly with people experiencing homelessness in England. The charity focuses on improving services and advocating for policy changes aimed at ending homelessness. The Product Manager will develop and own the product strategy for the platform, based on comprehensive knowledge of the market, customers, users, and the broader charity and housing sector. This position involves analysing market, customer, and competitor trends, defining product positioning, creating business cases, setting pricing strategies, developing roadmaps, and planning go-to-market approaches. The chosen Product Manager will be responsible for achieving product goals and ensuring the overall success of the product portfolio. Experience & Skills Required: Essential: • At least three years as a SaaS focussed Product Manager for a commercial software product, showing responsibility for strategy, business cases, and the product roadmap., • Proven ability to use market and customer insights to develop new offerings and achieve measurable business results., • Demonstrated experience collaborating with UX, engineering, sales, and marketing teams to deliver and launch product enhancements., • Demonstrated experience within charities, housing, or homelessness services, including sector expertise and relevant networks., • Previous involvement in Salesforce ISV/OEM product development or employment with a Salesforce-focused organization. Product strategy & vision • Establish and uphold the vision, value propositions, and long-term strategy for the In Form product portfolio., • Oversee alignment of individual product roadmaps and releases with strategic objectives and organizational priorities., • Conduct market research and analyse competitor activities., • Monitor key market factors such as technological advances, regulatory changes, and industry shifts, then identify how these can lead to new product opportunities., • Oversee research involving both existing customers and potential clients., • Create business cases and financial models to support investment decisions., • Develop product propositions and launch plans., • Coordinate with Sales and Marketing for go-to-market activities., • Define and embed lifecycle processes across the product portfolio, covering ideation, research and validation, proposition development, progression to delivery and launch, • Define and oversee KPIs, and product analytics to measure them;, • Present product strategy and updates to leadership, sales, partners and external audiences., • Act as a product ambassador work closely with Product Owner, UX Designer, Technical Architect, Release Manager, Sales, Support, Delivery and Marketing to ensure commercial and operational readiness., • Maintain product artefacts (business cases, pricing docs, roadmaps, competitor dossiers, stakeholder briefs) and ensure decisions are recorded and communicated.

Job Title: IT Project Manager / IT programme ManagerContract Length: 12 Months (with possibility for extension)Location: London (3 days a week on-site)Salary: Circa £650 - £700 per dayWorking Pattern: Full Time Are you ready to take on a pivotal role in a dynamic technology transformation? Our client, a large global organisation, is on the lookout for a passionate IT Project Manager / IT programme Manager to join their innovative team. This is your chance to be a key player in a major automation and internal tool development initiative that aims to enhance operational efficiency and drive digital transformation! What You Bring: • Extensive experience as a Senior IT Project Manager or Programme Manager, • A robust background in delivering technology or digital transformation projects., • Proficiency in tools such as Jira, Confluence, and the Microsoft Suite., • Hands-on experience with project management across scope, schedule, budget, and risk., • Experience working in financial services / banking experience is essential, • Working closely with senior leadership and reporting progress at programme level, • Exceptional problem-solving abilities, with a knack for breaking complex topics into actionable plans., • Strong communication skills, both written and verbal, ensuring clarity and engagement with all stakeholders., • Experience with security and privacy-by-design principles and secure SDLC controls. What You'll Do: • Lead the Charge: Spearhead the end-to-end delivery of new internal tools while driving retrospective analysis for existing ones., • Agile Advocate: utilise your strong understanding of Agile/Scrum methodologies to facilitate smooth project delivery., • Stakeholder Maestro: Collaborate with multiple stakeholders, ensuring alignment and transparency in delivery outcomes., • Roadmap Development: Manage multi-squad roadmaps from idea inception to rollout, including governance gates and change management., • Success Metrics Tracking: Define and track key performance indicators (OKRs/KPIs) to measure adoption and success., • Engagement Champion: Plan and execute strategies to maximise user adoption and minimise operational friction. Why Join Us? This is not just another job; it's an opportunity to make a significant impact in a high-profile role that supports a senior leader in building a new internal technology capability. You'll work in an exciting environment, driving innovation and change while collaborating with talented professionals across the organisation. What's Next? If you're a proactive, organised individual with a passion for technology and a flair for project management, we want to hear from you! Apply today to embark on this exciting journey with our client and help shape the future of their technology landscape. Ready to Make a Difference? Submit your application now and let's get started on this transformative journey together! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Senior Planner - (MEP/Building Services) London Permanent We have an exciting new opportunity for a Senior Planner to join our team based out of our London & Southeast office, working on important projects in the region. The successful candidate can be based on one of our projects in London & the Southeast and will have MEP/building services experience across design and delivery phases. The main purpose of the role is to drive the planning function on this project and produce workable realistic and efficient programmes of work which meet an appropriate standard for the contract conditions and both internal and client requirements. Monthly progress submissions, dashboard creating for reporting and weekly updates will be staple tasks in this role. Key deliverables in this role are: • Ensure that all planning related activities are carried out in compliance with contractual obligations, internal processes and external legislation governing business operations, • Arrange and facilitate integrated planning meetings, engaging with all relevant stakeholders to develop and agree the plan, • Participate within bid activities as required, • Work closely with relevant project personnel and external customer in order to produce/ agree a contract baseline programme for each allocated project, • Maintain and update contract baseline in line with any agreed contract changes, ensuring changes are communicated to all stakeholders, • Ensure that progress and productivity is effectively monitored against project plan, produce clear reports for all stakeholders, • Ensure that planning outputs/reports are produced for contract reviews. Support the operational teams in order to ascertain whether project targets are being achieved and jointly establish and agree any corrective measures where necessary. To be successful in this role you will have: • Considerable experience in a planning role on medium to large construction projects. We would be looking for someone with experience of MEP / Building Services projects., • Construction site experience, • Primavera proficient, • 25 days holiday per annum, plus bank holidays, • Pension with leading provider and up to 8% employer contribution, • Private healthcare, • Free 24/7 365 Employee assistance program to support mental health and wellbeing (including counselling sessions and legal advice), • Discounts, • Personal development programme, • Flexible Benefits As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. #LI-VB1

The Bread Factory is London’s leading Artisan Bakery, known for award-winning breads, pastries, and cakes, supplying top-quality products across e-commerce, grocery, food services, and retailers such as our GAIL’s Bakeries nationwide. As our teams grow, we seek our next Engineering Project Manager to join our team. Every day is different at The Bread Factory, but here are some of the things you will be doing: • Take projects from strategic concept through design, build, commissioning, and operational handover — delivering on time, on budget, and to world-class standards., • Own our automation agenda, identifying opportunities for greater efficiency, system optimisation, robotics, and process control improvements, driving next generation capacity and efficiency., • Be hands-on with our partner contractors, owning the management oversight of contractor activities on-site and in our bakeries, ensuring they’re delivered to a safe, high standard., • Facilitate strong cross-functional working across our internal teams to support the delivery of our engineering growth agenda from Technical, Health & Safety, Operations and wider teams., • Manage design, installation, construction, and commissioning of new production environments and automated equipment., • Drive detailed project plans, risk management, procurement, and contractor governance., • Ensure compliance with food manufacturing standards, legislative requirements, and health & safety regulations (including CDM)., • Manage purchasing for CAPEX and automation equipment and services, by leading the review of options and bringing forward a recommendation for approval., • Lead external engineering partners, OEMs, and integrators, ensuring commercial, technical and health & safety excellence., • Drive supplier evaluation, contract negotiation, and lifecycle support agreements., • Review throughput optimisation in existing manufacturing lines, ensuring bottleneck removal, line balancing, and performance improvement., • Experience in managing large capital projects in a food manufacturing environment (equipment, space, automation)., • Deep knowledge of food manufacturing equipment & automation — ideally bakery — including robotics, PLCs, controls, MES, SCADA, and line balancing., • Proven ability to take projects from strategy through design, build, commissioning, and optimisation. Able to drive timelines, cost control, and disciplined project governance. Our team tells us you will be a great addition if you have: • Experience in managing large capital projects in a food manufacturing environment (equipment, space, automation)., • Deep knowledge of food manufacturing equipment & automation — ideally bakery — including robotics, PLCs, controls, MES, SCADA, and line balancing., • Proven ability to take projects from strategy through design, build, commissioning, and optimisation. Able to drive timelines, cost control, and disciplined project governance., • A do-er mindset — hands on, disciplined, organised, and detail orientated., • Strong commercial and vendor management capability., • Proven track record in working within BRC accredited production environments., • Confident communicator able to engage effectively at all levels., • Engineering degree or equivalent technical qualification preferred What’s in it for you: • Fresh bread daily to take home to enjoy with family and friends., • 50% discount at GAIL’s and 40% off at The Bread Factory & The Flour Station Markets., • 25 days holiday + bank holidays, • Discounts and Savings from high-street retailers and restaurants, • 24-hour GP service, • Cycle to work scheme We Care about a Job Well Done: Since 1993, we have been champions in traditional baking with the finest ingredients and techniques. We always do things the right way, not the easy way. We Care about Baking: At The Bread Factory, all our teams take pride in crafting beautiful, freshly baked loaves, pastries, and cakes. We are all passionate about our products and share knowledge among us all. We Care about Each Other: We always act with respect, empathy, and support to our employees, neighbours and customers. We Care about Community: We believe in minimising unsustainable practices and reducing waste. While ensuring we continue to provide everyone with nutritious high-quality food. We Care about Nature: We’re committed to sustainability across our supply chain—from reducing waste and reusing surplus to supporting regenerative farming that helps restore the planet.

Hostel Manager Richmond (Kew Rd, TW9) £25,000 per annum Full-time - 37.5 hours (Monday to Friday, with flexibility) About the Organisation We are working with a well-established charity committed to ending homelessness across South West London. Their mission is to make homelessness rare, brief, and non-recurring through person-centred, trauma-informed support services.They deliver a range of services including outreach, supported accommodation, and tenancy support, helping individuals rebuild their lives and move towards independence. The Role We are seeking an experienced Hostel Manager to lead a 14-bed, 24-hour supported hostel service.This is a hands-on leadership role where you will be responsible for the overall management of the service, ensuring it operates safely, effectively, and delivers high-quality, trauma-informed support to residents with complex needs.You will lead and develop a team, oversee service delivery, and ensure strong safeguarding and operational standards are maintained. Key Responsibilities We are looking for someone who has: • Significant experience working with homelessness / rough sleeping / complex needs, • Experience managing or supervising staff in a hostel or supported housing setting, • Strong safeguarding and risk management knowledge, • Experience with trauma-informed approaches, • Ability to manage high-risk and complex situations, • Excellent communication and leadership skills, • Experience managing rotas and staffing pressures If you interested, please send me your updated cv. Kind regards, Faisal Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Health & Safety Manager (with Environmental Responsibilities) Salary: £65,000 DOE + £5280 Car allowance + non-contractual bonus up to 5%. Hours: Monday-Friday, 37.5 hours per week (7:30am-6:00pm flexibility required, including occasional night shift cover) We are recruiting on behalf of a well-established FMCG food manufacturing business for an experienced Health & Safety Manager to take ownership of site safety across two manufacturing locations in East London. What you'll be doing: Health & Safety (primary focus): • Leading all aspects of site health and safety management across multiple manufacturing locations, • Ensuring compliance with key legislation including PUWER, Working at Height, Confined Space, Legionella, DSEAR, Fire Safety, COSHH, and Manual Handling, • Acting as the primary point of contact for regulatory bodies including the HSE and Fire Authority, • Owning and managing the risk assessment programme across all business areas, • Investigating accidents, incidents, and near misses - implementing corrective actions and managing RIDDOR submissions, • Chairing H&S meetings and driving completion of actions at all levels, • Conducting safety management system audits and managing insurance compliance requirements including Written Schemes, • Monitoring and reporting on energy usage and driving reduction initiatives, • Maintaining statutory and corporate environmental reporting, • Supporting the development and continual improvement of the Environmental Management System A strong engineering or manufacturing background is essential - this role requires someone who understands industrial operations, can credibly engage with site teams, and has practical experience managing the hazards that come with a complex manufacturing environment. Experience within FMCG food manufacturing is a distinct advantage but not essential. • Proven track record in a senior Health & Safety role within engineering, manufacturing, or a similarly regulated industrial environment, • NEBOSH Diploma as a minimum; chartered IOSH status (or actively working towards) strongly preferred, • Solid working knowledge of health and safety legislation and the industrial hazards prevalent in manufacturing settings, • Experience developing and maintaining Safety Management Systems, ideally to ISO 45001, • Comfortable engaging with external authorities including the HSE and EHO, • Experience in delivering safety training and mentoring operational teams, • Flexibility to cover other shifts including nights when required Annual holiday allowance 25 days. Employees will be given the opportunity to buy or sell up to 5 days holiday per holiday.Pension: Group personal pension, company contribution of 4%.Life Cover: 3 x your salary in the event of your death to your nominated beneficiary.Occupational maternity pay plus SMP.Accident Cover: Disability compensation Payment.Medicash Cash Plan: Client pays for Individual Cover or Family. Employee has the option to increase the benefit.Employee Assistance Programme.Lunches: Free every day on site (equates to value of £700).Free drinks available all day on site.Quarterly Staff Samples.Staff shop.Heavily subsidised sports and social events.Annual flu vaccination voucher

To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina Ref: 23310 The Skills You'll Need: Mandarin, IT system, IT infrastructure, Governance, FCA Your New Salary: up to £85k Office based Perm Start: ASAP Mandarin speaking IT Manager - What You'll be Doing: IT Governance & Policy Ownership • Own, maintain, and enforce IT policies and standards (e.g. access control, acceptable use, change management, asset management)., • Ensure policies are implemented in practice, evidenced, and audit-ready., • Oversee core IT infrastructure (end-user computing, networks, core platforms, Microsoft/cloud services)., • Manage provisioning and de-provisioning of users, devices, and systems in line with Joiners-Movers-Leavers controls., • Manage IT service providers, MSPs, SaaS vendors, and technology suppliers., • Ensure contracts, SLAs, and security assurances meet FCA and internal requirements., • Act as IT lead for FCA audits, internal reviews, and compliance assessments., • Produce evidence of IT controls, system access, logging, backups, and resilience., • Own IT aspects of BCP and DR planning, testing, and documentation. Mandarin speaking IT Manager - The Skills You'll Need to Succeed: • Proven IT management experience in an FCA-regulated or financial services environment., • Strong understanding of IT governance, access controls, audit evidence, and vendor risk., • Broad technical competence (Microsoft stack, cloud services (AWS/Azure), identity management). Please follow us on Linkedin: people-first-team-china We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.

Business Continuity/DR & Operational Resilience Manager (Hybrid | Permanent | Competitive Package)Are you ready to take ownership of an organisation’s resilience across technology, operations, and critical services? This is a high-impact role at the centre of a modern, digitally-enabled business — where you’ll shape how the organisation withstands disruption, recover quickly, and stay operational when it matters most.Why This Role MattersAs businesses become increasingly dependent on cloud platforms, digital services, data, and third-party ecosystems, resilience is no longer a regulatory tick-box — it’s a strategic imperative.You will be the driving force behind strengthening resilience across the entire technology and operational landscape.What You’ll Lead • Designing and enhancing Operational Resilience, Business Continuity and Disaster Recovery (DR) frameworks, • Technology resilience planning across infrastructure, cloud, networks, applications, and data, • Organisation-wide Business Continuity Plan ownership and governance, • Major incident and crisis response coordination, • DR and continuity testing — scenario, tabletop, live and technology-led, • Cyber-resilience integration with security and incident response teams, • Third-party and outsourced service resilience mapping, • Physical security and facilities-based resilience oversight, • Executive-level reporting and stakeholder engagementWhat You’ll Bring, • Proven experience in Operational Resilience, Business Continuity, Disaster Recovery or Technology Risk, • Strong awareness of IT architecture, cloud services, infrastructure, and tech-led recovery processes, • Confidence leading incident response and crisis coordination, • Experience with resilience exercises, DR walkthroughs, failover testing, and scenario simulations, • Ability to work cross-functionally with Technology, Cyber Security, Operations, Facilities and senior leadership, • Excellent communication and influencing skills (working with CIO, COO etc), • A proactive mindset, able to spot vulnerabilities and drive resilience improvementsWhat’s on Offer, • A visible, business-critical position with C level sponsorship, • Freedom to shape and mature the resilience strategy, • A collaborative environment with strong investment into digital and operational evolution, • Opportunities to influence culture, ways of working and executive-level decision-makingIf you want to have genuine impact, drive organisational resilience forward, and work at the intersection of technology and operational leadership — this is the role for you.Apply now for immediate consideration!!!

This role is about turning complex finance and treasury processes into streamlined, automated workflows that actually work in practice. You'll sit at the centre of delivery, technology, and process design, helping organisations move from manual effort to intelligent, scalable operations. Client Details My client is an innovative, high-growth organisation operating at the intersection of finance and technology. They are challenging traditional ways of working within treasury and finance by embedding automation and AI into day-to-day operations, not as a concept, but as a practical, scalable reality. This is a business built for people who want to be close to change. The environment is fast-moving, collaborative, and designed for individuals who take ownership and enjoy building rather than maintaining. Description This isn't a traditional implementation role. The Implementation Delivery Manager will own the full lifecycle of customer delivery, from onboarding through to go-live and, more importantly, real adoption. You'll work directly with treasury and finance teams to understand how they operate today, and then help redesign that reality using automation and AI. At its core, this role is about translating intent into execution. You'll be connecting systems, mapping processes, and identifying where manual work can (and should) disappear. But equally important, you'll define where human oversight remains critical, striking the balance that most organisations are still trying to figure out. If you've ever looked at a finance process and thought "there's a smarter way this should work", this role is built for that mindset. Key Responsibilities Implementation & Delivery Ownership • Lead end-to-end implementation projects from kickoff through to production go-live, • Own delivery timelines, dependencies, and risk management, • Work closely with finance and treasury teams to unpack how things actually work today (not just how they're documented), • Map connectivity across counterparties and systems, • Identify where processes break down, slow down, or rely too heavily on manual intervention, • Configure and deploy automation solutions aligned to real operational needs, • Define what should be automated, what shouldn't, and where controls need to sit, • Coordinate integrations across ERP systems, banking platforms, and internal tools, • Ensure workflows show up where users already operate (rather than forcing behaviour change), • Engage stakeholders across treasury, finance, IT, and security, • Set clear, realistic expectations around delivery milestones and outcomes, • Drive adoption by aligning solutions with real-world workflows, not theoretical ones, • Support training, documentation, and change management The Successful Applicant • Experience delivering B2B SaaS implementations, ideally within enterprise environments, • Strong project management skills with the ability to operate in ambiguous, evolving environments, • Ability to break down and map end-to-end processes, • Experience redesigning workflows with automation or system improvements, • Experience working with automation tools, rules engines, or AI-enabled workflows, • Good judgement on what should be automated vs. retained manually, • Comfortable working with APIs, integrations, and technical teams, • Able to understand system behaviour and data flows without needing to code, • High ownership mindset, someone who creates momentum rather than waits for direction, • Strong communication skills with the ability to simplify complex ideas This is an opportunity to step into a role that sits at the front line of change within finance and treasury. You'll be working on real transformation projects, not just system implementations, but fundamental shifts in how teams operate. The role offers a salary in the £60,000 to £65,000 range and benefits package, alongside exposure to cutting-edge technology and the chance to shape how modern finance functions evolve

Application Development & Support Manager Our client is seeking an experienced Application Development & Support Manager to lead the delivery, enhancement, and support of critical business applications within a banking environment. This role combines hands-on technical oversight with leadership, vendor coordination, and operational management. You will play a key role in ensuring applications are secure, reliable, and aligned with business needs while driving continuous improvement across development and support functions. The Role You will oversee the full application lifecycle—from design and implementation through to BAU support—ensuring systems effectively support core banking operations and internal business functions. This position suits someone who enjoys balancing leadership with technical engagement in a collaborative, delivery-focused environment. Key Responsibilities Team Leadership • Lead, mentor, and develop a small team of developers and application support analysts., • Promote a high-performance culture focused on innovation and continuous improvement., • Plan, design, and deliver new applications and system enhancements., • Ensure smooth transition of solutions from project delivery into BAU support., • Manage timelines, priorities, and resources across multiple initiatives., • Ensure reliable day-to-day support of business-critical applications., • Manage incidents, troubleshoot issues, and drive root-cause resolution., • Monitor system performance and coordinate upgrades, patches, and enhancements., • Maintain relationships with vendors and third-party providers., • Implement best practices across development, testing, and deployment., • Ensure compliance with regulatory, security, and audit requirements., • Act as a key liaison between technology teams, business stakeholders, and vendors., • Manage BAU and small-change budgets, ensuring cost-effective delivery., • Contribute to annual planning and recommend tools or technologies that improve efficiency. Essential Experience • Proven experience working within banking or financial services environments., • Demonstrable experience supporting and developing banking applications. Skills & Experience • Strong background in software development and application lifecycle management., • Experience leading or mentoring technical teams in a delivery-focused environment., • Proven track record supporting and enhancing business-critical applications., • Solid understanding of Agile, DevOps, and service management principles (e.g., ITIL)., • Experience with cloud platforms, particularly Microsoft Azure, desirable., • Ability to manage multiple priorities and deliver to tight timelines., • Excellent problem-solving, communication, and stakeholder management skills., • Degree in Computer Science, IT, or related discipline (or equivalent experience). Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Children’s Social Work Team Manager, Early Years SEND, North London Pay rate to £45 per hour Early Years SEND Pertemps are recruiting for an experienced Children’s Social Work Team Manager in the North London area Role Overview • The council is seeking an experienced Interim Manager – Early Years SEND to provide leadership and operational oversight of statutory SEND responsibilities for children aged 0–5. This is a key interim leadership role, ensuring effective early identification, inclusion and support for children with special educational needs and disabilities across all early years settings., • The postholder will lead a specialist advisory service, manage significant funding, and work collaboratively with education, health and social care partners to deliver high-quality outcomes for children and families. Key Responsibilities, • Lead and oversee the Local Authority’s statutory SEND duties for early years in line with the Education Act 1996, Children and Families Act 2014 and SEND Code of Practice, • Line manage Early Years SEND Development Advisers, ensuring quality, performance and compliance with statutory timescales, • Manage and oversee the Early Years SEND Inclusion Fund and any new funding introduced by the DfE, ensuring transparent, targeted and value-for-money use, • Provide professional support and challenge to early years settings, PVIs, childminders and schools to strengthen inclusive practice, • Support early identification, assessment and intervention using the graduated approach, • Contribute to the statutory assessment and EHCP pathways for children aged 0-5, where appropriate, • Lead on training and development, including SENCo training and workforce capacity-building, • Promote strong multi-agency working with health, social care and parent partnership services, • Support inclusion, admissions and successful transitions between settings and into school Essential Experience & Skill, • Significant experience in Early Years SEND or a related education/SEND leadership role, • Strong working knowledge of SEND legislation and statutory frameworks, • Proven experience of managing staff, budgets and complex services, • Experience of working effectively in a multi-agency environment, • Ability to lead change, solve complex issues and operate at pace, • Excellent communication, influencing and stakeholder-management skills Qualifications & Other Requirements, • Demonstrable experience of working within early years, SEND or a related children’s service, with a clear focus on improving outcomes for children and families, • Strong applied knowledge of current SEND and early years legislation, statutory guidance and national policy, and the ability to implement these effectively in practice, • Evidence of leading, managing or influencing services, teams or projects to deliver high-quality provision and sustained service improvement, • Proven ability to use quality assurance activity, performance information and data to understand impact, manage risk and drive improvement, • Experience of working constructively with parents and carers, including responding effectively to concerns, challenge or complaints to improve services and reduce escalation, • Demonstrable ability to build and maintain effective partnerships across education, health, social care and other relevant agencies There is plenty of hybrid working available. Please get in touch for more information. This is an agency post and Pertemps can offer you:-, • A Dedicated consultant who has access to all roles across the UK and is available for you to speak to, • An easy registration process (all done online), • Referral schemes and incentives, • Ongoing compliance managed for you, • Prompt and reliable payroll and lots more. Please contact Graham Leatham on or email for more information. We recruit across all areas of Qualified Social Work. If you are a Social Worker and this isn’t the role for you, contact us about other roles including IRO, BIA, MASH, LAC, Children’s Social Work, Adult Social Work, Service Manager, Head of Service, Team Manager and Assistant Team Manager

IT Service Manager - Technical Account ManagerLondon (Hybrid)£55,000 – £65,000 per annum (Dep Exp) + Bonus IT Service Manager OR Technical Account Manager or Customer Success Manager or 2nd Line Support looking for that next step. We are seeking a relationship-focused expert to bridge the gap between our clients and our technical delivery teams. Picture customer success - retention and developing strong relationships. Maybe you are a 2nd/3rd Line Engineer who is tired of the ticket queue but loves the tech strategy and enjoy acting as a trusted adviser. We are looking for someone with a strong technical foundation who prefers building long-term relationships over fixing service desk tickets. Either:The MSP Veteran: You understand the pace and multi-client environmentORThe Internal IT Professional: You’ve managed IT for a small-to-medium business and are ready to move away from hands-on fixing into a broader, more strategic client-facing role Note: This role is perfect for someone from an agile, SME background. It is not suited for those coming from a rigid, highly siloed "corporate" environment. Key Responsibilities as Technical Account Manager Own the Relationship: Act as the primary technical point of contact for operational and senior stakeholders across your portfolio (8–12 clients)Drive Strategy: Lead monthly and quarterly service reviews (QBRs) and produce technology roadmaps focusing on M365, security, and connectivityManage Risk: Proactively identify infrastructure risks (backups, ageing hardware) and coordinate with internal teams to resolve themMaster Communication: Serve as the calm, professional escalation point for major incidents, keeping clients reassuredWhat You BringTechnical Literacy: A broad understanding of Microsoft 365, endpoints, and security tools. You don't need to be an architect, but you must be able to advise clients credibly Resourcefulness: You thrive in agile environments and can manage roadmaps and risk registers without micromanagement Strategic Mindset: You can translate technical concepts into business benefits for non-technical stakeholders This is not a sales role and it is not a Service Desk role. It is a strategic service delivery role for a professional who cares about client retention and technical excellence. Please Google "Facilities Management Recruitment" for all our vacancies

Job Title: Registered Manager - Children's Residential Care Home. Location: SE5 9JA Salary: £55000 plus depending on experience. Contract Type: Full-Time, Permanent Working Hours: 40 hours per week (may include evenings, weekends, and on-call duties as required) Job Purpose The Registered Manager is responsible for the overall leadership, management, and development of a 4-bed Children’s Home, including the registration and start-up of the service. The post holder will ensure that children and young people receive high-quality, safe, and child-centred care, promoting positive outcomes in line with regulatory requirements and best practice. The Registered Manager will lead by example, creating a nurturing, trauma-informed environment, ensuring safeguarding is embedded in all aspects of practice, and developing a skilled and motivated staff team capable of delivering consistently high standards of care. Key Responsibilities Leadership and Management • Provide strong, visible leadership to the home, modelling values-led, child-focused practice, • Lead the initial set-up and Ofsted registration of the home, ensuring readiness to operate, • Develop and implement the home’s Statement of Purpose, policies, and procedures, • Create a positive, inclusive culture that promotes stability, safety, and aspirational care, • Ensure children’s rights, wishes, and feelings are central to all decision-making Safeguarding and Child Protection • Act as the Designated Safeguarding Lead for the home, • Ensure all safeguarding concerns, incidents, and allegations are managed in line with statutory guidance, • Maintain strong links with Local Authorities, safeguarding partners, and other professionals, • Promote a culture of professional curiosity, reflection, and learning Quality of Care and Outcomes • Ensure care planning is individualised, trauma-informed, and responsive to children’s needs, • Monitor and review children’s progress across education, health, emotional wellbeing, and relationships, • Lead regular reviews, contribute to statutory meetings, and advocate for children effectively, • Strive to meet and exceed the Quality Standards, aiming for Good or Outstanding Ofsted outcomes Staff Recruitment, Development and Supervision • Recruit, induct, and retain a competent and values-aligned staff team, • Provide regular supervision, appraisal, and performance management, • Ensure staff receive appropriate training, development, and emotional support, • Address capability, conduct, and absence issues fairly and consistently Regulatory Compliance and Governance • Ensure full compliance with: o Children’s Homes Regulations 2015 o Quality Standards o Safeguarding legislation and Working Together guidance • Maintain accurate, up-to-date records and monitoring systems, • Prepare for and lead Ofsted inspections, regulation 44 visits, and audits, • Act promptly on learning, recommendations, or requirements Operational and Financial Management • Manage the home’s budget, staffing rota, and resources responsibly, • Ensure effective occupancy planning and placement matching, • Oversee health and safety compliance, premises suitability, and risk management • Contribute to service development and continuous improvement Accountability • Reports to: Responsible Individual, • Responsible for: o All staff within the children’s home o Quality of care, safeguarding, and regulatory compliance o Day-to-day operational management of the home Benefits Competitive salary with performance-related bonuses. Comprehensive induction program and ongoing professional development. Opportunities for career progression within the organization. Generous holiday entitlement. Company pension scheme. Employee assistance program and well-being support. Person Specification Essential Criteria Qualifications • Level 5 Diploma in Leadership and Management for Residential Childcare (or equivalent) or willingness to complete within agreed timescales • Relevant professional qualification in social care, childcare, or related field Experience • Significant experience working in children’s residential care, • Proven experience in a management or leadership role (Registered Manager, Deputy Manager, or equivalent), • Experience supporting children and young people with complex needs, including trauma, attachment, or risk behaviours, • Experience of safeguarding, child protection processes, and multi-agency working, • Experience of Ofsted inspections and regulatory frameworks Knowledge and Skills, • Thorough understanding of: o Children’s Homes Regulations 2015 and Quality Standards o Safeguarding legislation and statutory guidance • Ability to lead, motivate, and develop a diverse staff team, • Strong decision-making, organisational, and problem-solving skills, • Confidence in managing budgets, rotas, and operational demands, • Excellent written and verbal communication skills Personal Attributes • Child-centred, compassionate, and resilient, • Emotionally intelligent with a calm, reflective approach, • Values-driven and committed to continuous improvement, • Able to work under pressure and manage competing priorities, • Strong sense of professional integrity and accountability Desirable Criteria • Experience of setting up or registering a children’s home, • Evidence of leading a service to Good or Outstanding Ofsted outcomes, • Experience working with commissioning teams and placement matching, • Therapeutic, systemic, or trauma-informed practice training, • Management qualification beyond Level 5 Additional Requirements • Enhanced DBS check, • Right to work in the UK, • Willingness to work flexibly to meet the needs of the service, • Commitment to ongoing professional development

Job Purpose To provide professional leadership and assurance in the management of building safety for Lambeth Council’s HRBs. The post holder will ensure full compliance with relevant legislation, including the Building Safety Act 2022, the Fire Safety Act 2021 and the Regulatory Reform (Fire Safety) Order 2005, along with associated statutory guidance. They will develop, maintain and monitor Building Safety Cases and Building Safety Case Reports, coordinate resident engagement on safety matters and act as a key point of contact between internal departments, residents and external regulators. The Building Safety Manager will work collaboratively across the organisation to embed a proactive culture of safety, transparency and continuous improvement, ensuring that all buildings under their oversight remain safe for occupation. Responsibilities • Lead the operational management of building safety for designated HRBs within the council’s housing stock., • Oversee compliance with the Building Safety Act 2022, Fire Safety Act 2021, the Regulatory Reform (Fire Safety) Order 2005 and the Fire Safety (Residential Evacuation Plans) (England) Regulations 2025, ensuring that statutory duties are fully discharged., • Build, maintain and review Building Safety Cases and Building Safety Case Reports, ensuring accurate documentation, up-to-date records and evidence of effective control measures., • Undertake and coordinate regular building inspections, reviews, assessments and audits relating to structural and fire & building safety., • Work with the Fire & Building Safety Manager, Head of Fire & Building Safety and other stakeholders to identify and mitigate building safety risks., • Develop and implement building safety management systems and procedures in line with statutory requirements and best practice., • Coordinate with the Housing, Asset Management and Repairs teams to ensure safety related actions are prioritised and completed., • Promote and facilitate resident engagement, providing clear and accessible information about safety measures, responsibilities and performance., • Undertake or oversee minor physical works to improve building safety - such as installing or upgrading fire safety signage, information displays or wayfinding systems in accordance with regulatory requirements., • Oversee procurement and delivery of major building safety works - including fire safety, façade, life safety systems and structural upgrades in higher-risk buildings (HRBs)., • Act as a key liaison with the Building Safety Regulator and London Fire Brigade, ensuring timely submissions, responses and compliance with statutory requirements., • Chair and attend relevant internal and external meetings relating to building and fire safety, ensuring effective communication and follow-up actions., • Coach and mentor Housing Officers and other relevant staff, enhancing their understanding and implementation of building safety responsibilities., • Provide professional advice and guidance to colleagues and senior managers on all aspects of fire and building safety compliance., • Support the council’s wider compliance programmes and contribute to strategic planning and improvement initiatives., • Maintain up to date knowledge of legislation, standards and best practice in fire and building safety management. Person Specification To support the Principal Accountable Person, successful candidates will need to demonstrate their competence. PAS 8673 outlines the expected skills, knowledge, experience and behaviours for those managing HRBs. Key Knowledge Building Safety Manager • Comprehensive understanding of the Building Safety Act 2022, Fire Safety Act 2021, and the Regulatory Reform (Fire Safety) Order 2005, and their application in social housing., • Knowledge of safety case principles, building control processes and housing health and safety compliance., • Strong understanding of resident engagement requirements and the role of the Building Safety Regulator., • Awareness of local authority governance, social housing management and regulatory frameworks. Relevant Experience Building Safety Manager • Proven experience (minimum 3 years) in fire and building safety, housing compliance or a related field., • Experience of developing, managing and reviewing Building Safety Case Reports and other compliance documentation., • Demonstrate ability to coordinate multi-disciplinary teams and drive safety improvements., • Experience of engaging with residents and stakeholders on safety and compliance matters. • CIOB Level 6 Diploma in Building Safety Management (or working towards)., • Health & Safety, • Evidence of continued professional development in fire and building safety management. Professional Memberships Building Safety Manager Membership (or eligibility for membership) of one or more of the following professional bodies is desirable: • Institute of Building (CIOB), • Institution of Occupational Safety and Health (IOSH), • Institution of Fire Engineers (IFE), • Institute of Fire Safety Managers (IFSM), • Royal Institution of Chartered Surveyors (RICS), • Or other relevant professional organisations associated with building, fire, or safety management.

Our client is a strong growing National Contractor with more than £900M of projects across London and more in the pipeline include £200M & £300M scale developments.You will be an experienced Senior PM/Project Lead having taken projects from Precon through Delivery to Hand over circa £100m value including complex cut& carve in the London area. Your leadership skills, financial awareness and ability to communicate effectively are essential for managing customer relationships, and you should possess strong planning and organisation skills to deliver operational excellence and efficiency along with a thorough understanding of contract terms.Reporting to an Ops Director, as Project Lead you'll be responsible for supporting PCSA stages of a complex 200M+ cut & carve interacting with TfL taking the project on through Delivery with oversight and management of the Project team.Responsibilities include: • Lead, manage and deliver operational excellence and efficiency through appropriate use of leadership through the Pre-construction and Construction phases of the project., • Building and sustaining an integrated, collaborative and high-performance team that anticipates and responds to the needs of the project and key stakeholders., • Provide a strategic link between the design, commercial team, and site., • Produce accurate, consistent, and professional records, reports and general information reporting to SLT., • Act as the main interface with the client, government officials and any other relevant Third Parties throughout the Project., • Perform Pre-Construction duties, including development of Construction Management Plans and obtaining all necessary pre-commencement permits and agreements., • Survey sites to mitigate problems and check viability of design., • Monitor & support the Ops Director in Managing and coordinate sub-contract and direct labour workforces and providing labour costing to assist in determining feasibility and profitability., • Produce reports on job progress both internally and to the Client., • Work closely with the Planning Manager to Develop, implement and manage programmes of work for all aspects of the Project., • Risk Management, including development and implementation of a Project Risk Register., • Ensuring Projects are managed strictly in accordance with the company's Health & Safety Management system., • Management of Design Consultants to ensure Design release in line with Construction and Procurement programme. Design Management and coordination of all disciplines to ensure compliant, efficient and cost-effective design., • A Degree / HND in a construction related discipline., • Previous experience of Precon and Running £100M+ projects working for a main contractor in London., • Complex Cut & Carve experience in London. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Role: Contracts Manager - Shopping Centre Salary: £55-60k Job Status: Permanent / Full Time Location: Nottingham, East Midlands Vacancy Reference: VR/05419 Role Description: As a self-motivated individual you will work to ensure the full delivery of all Customer Contracts within contractual guidelines and to manage effectively the Supervisory and engineering team, through target driven performance requirements, structured review meetings and to work closely with the Account Manager to provide overall efficiencies and profitability with no aged debt and a strong management and understanding of WIP. You will foster strong customer relationships through existing and new business opportunities and work and be guided by your direct line manager to provide support as and when required. To provide operational, financial and commercial management of the shopping centre and to develop further business opportunities and revenue within the portfolio. You will build on customer relationships and develop your team to provide outstanding customer service. Main Duties: • Ensure all Company and Client Health and Safety Policies and procedures are adhered to, referring conflicts to the Account Manager where necessary., • Update asset lists, schedules and instruction sets on the computerised maintenance management system., • Ensure that supervisors plan the labour, schedule the tasks and ensure the effective completion of the PPM & Reactive works both direct & sub-contractors., • Ensure all reactive calls are logged and closed on the CMMS, utilising supervisors and administration staff as required., • Work to agreed quality systems, ensuring preventative and remedial actions are taken where necessary as laid down in the quality manual., • Provide technical support to team, • Contribute to the appraisal of staff and suppliers, • Identify cost effective good working practice on site, including spares holding, bulk replacements, refurbishments, alternative suppliers and maintenance regimes, • Ensure best purchasing practise using the companies nominated suppliers., • Ensure that Risk Assessments, COSHH records and safe methods of work records are held on site., • Ensure that records are maintained in compliance with local and national legislation., • Support Account Manager in all internal and external audits that are undertaken., • Ensure that the work schedules are regularly reviewed to ensure best value for money and efficient delivery of services to our client requirements., • Ensure that the correct staff and efficiency levels are maintained on site, • Ensure that administration procedures and records are maintained in line with company policy and appropriate industry associations e.g. ISO 9001., • Identify cost effective good working practice on site, including spares holding, bulk replacements, refurbishments, alternative suppliers and maintenance regimes, • Exceptional customer relationship skills, • Effective, ongoing and structured management of the contract management team, • Ongoing Health and Safety reviews across contract portfolio, • Leadership ability and understanding of project management, • Regular reviews with supervisors and engineering staff to always ensure full compliance, • Strong communicator across all aspects of the business, • Effective negotiating skills, • Monthly Contract Report - performance of contract portfolio, • Analytical reporting of portfolio contract performance, • Planning and organisation skills, • Strong aptitude for Sales and Marketing techniques, • Regular performance and target reviews of engineering team, • Appraisals of engineering team, • Holding and execution of Disciplinary hearings, • Development of new business opportunities, • Support to your line manager Essential • Proven successful working relationships with high end service providers, • Self-motivated, • Evidence of high quality experience in Building Services., • Time served apprenticeship, • C&G/NVQ in mechanical or electrical discipline, • Advanced knowledge of Building Management Systems, • NEBOSH General Certificate, • Sound level of administration and organisational skills, • Proven successful working relationships with high end service providers, • Self-motivated, • Excellent knowledge of Excel and IT programmes, • P&L accountability for all contracts, • Commercial awareness, • Strong communicator, • IT Skills - Intermediate / Advanced level, • 18th Edition IEE, • NEBOSH Fire Certificate, • City & Guilds Refrigerant, Safe Handling, • ACS/Gas Safe qualifications, • Experience of working with a Shopping Centre/retail environment

Cobalt Recruitment is pleased to be partnering with an established managing agent in the appointment of a Senior Facilities Manager, overseeing a portfolio of commercial assets across the South of the UK. This is a key role within a highly collaborative and fast-paced environment, where Facilities Management works closely alongside Property, Asset and Investment teams. The successful individual will take responsibility for operational delivery, compliance, and contractor management across multiple sites, while ensuring a high-quality experience for tenants. This role offers excellent exposure across a diverse portfolio and the opportunity to contribute to a dynamic, growing organisation. Key Responsibilities will include but are not limited to: • Take responsibility for the day-to-day facilities management of a multi-site commercial portfolio, ensuring high operational standards across all assets, • Oversee delivery of planned preventative maintenance (PPM) and reactive works in line with SLAs and performance standards, • Manage both hard and soft FM services, including M&E, fabric, cleaning, security, and waste management, • Conduct regular site inspections to ensure assets are maintained to a high standard and identify areas for improvement, • Lead on health & safety compliance, including risk assessments, fire safety management, audits, and statutory obligations, • Ensure all compliance documentation is maintained in line with current legislation and industry standards (including SFG20), • Support the preparation and ongoing management of service charge budgets, identifying opportunities for cost efficiencies, • Manage contractor performance, ensuring KPIs are met and continuous improvement is driven across service partners, • Act as a key point of contact for occupiers, delivering a high level of customer service and responsiveness, • Build and maintain strong relationships with internal teams, contractors, and external stakeholders, • Support procurement activities and onboarding of contractors in line with company procedures You will have a solid understanding of health & safety compliance and service charge budgeting, alongside the ability to manage contractors and deliver against KPIs in a fast-paced environment. IOSH certification is essential, with NEBOSH or IWFM membership advantageous. A full UK driving license is required due to travel across the portfolio. If you are interested in this position, please apply with your CV today as this role may interview & appoint before the closing date of this advert.

Salary: Up to £35,000 (DOE)Hours: Monday-FridayLocation: Office-based, Croydon Portfolio: Supporting 400-500 units across 5-6 residential blocks The Role We are supporting an established Block Management team in their search for a proactive Assistant Block Manager to support a Block Manager in delivering a high standard of service across a varied residential portfolio. This is a great opportunity to develop your career within block management, gaining exposure to all aspects of property operations, compliance, and client management. Key Responsibilities Property Management • Support the day-to-day management of residential blocks and communal areas, • Assist with site inspections and follow up on maintenance issues, • Coordinate contractors for cleaning, repairs, and compliance works, • Assist in ensuring compliance with lease agreements and legal obligations, • Support Section 20 consultation processes, • Support compliance with H&S and fire safety regulations, • Provide administrative and operational support on larger projects, • Liaise with contractors and help track timelines and budgets, • Build relationships with residents, leaseholders, and freeholders, • Assist in handling resident queries and low-level disputes, • Escalate more complex issues appropriately, • Support compliance with GDPR, AML, and relevant regulationsAbout You, • Some experience in residential/block property management (or strong admin support in property), • Basic understanding of leasehold and service charge processes, • Strong organisational and communication skills, • Able to manage multiple tasks and work in a fast-paced environment Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers. By applying for this job you accept the T&C's and Privacy Policy which can be found at doveandhawk.co.uk

JR295: Contracts SupervisorLocation: South LondonSalary: Up to £46,719 per annumOverview:First Military Recruitment is working in partnership with our reputable client who is seeking a Contracts Supervisor to join their team.Duties and Responsibilities: • Manage, organise, coordinate and supervise planned works and repairs within prescribed timescales, budgets and contract KPIs., • Ensure accurate estimates are provided, variations are managed, and additional costs are recovered in support of the Field Operations Manager., • Ensure compliance with client and contract-specific processes and escalation protocols., • Demonstrate initiative in operational, logistical and commercial decision-making while seeking approval where appropriate., • Deputise for the Field Operations Manager during periods of absence to maintain service delivery continuity., • Represent the company at site meetings, surveys, pre-start meetings, progress meetings, post-inspections and complaint investigations., • Visit properties and sites to inspect works, materials, plant requirements and specifications, ensuring appointments and schedules are met., • Identify and report defects during inspections and ensure corrective actions are implemented., • Ensure effective utilisation of labour, materials, equipment and transport resources., • Maintain accurate records in line with quality management system requirements., • Maintain and improve Health & Safety standards and ensure statutory compliance., • Use company IT systems and software platforms to monitor daily operations and performance., • Ensure timesheets, job tickets and documentation are completed within required timescales., • Promote Equality, Diversity, Inclusion and Safeguarding policies., • Monitor attendance and sickness levels and report appropriately., • Assist with recruitment and take line management responsibility for staff under supervision., • City & Guilds qualification or time-served tradesperson with a minimum of 5 years site experience within property maintenance or construction., • CITB CSCS Health & Safety Supervisor card., • Certificate of Asbestos Awareness Training., • IOSH Working Safely (or equivalent) — desirable., • Excellent organisational and time management skills., • Strong communication and stakeholder engagement skills., • Ability to manage change and develop team members effectively., • Ability to work independently and as part of a team., • Full driving licence., • Strong understanding of Health & Safety responsibilities and industry regulations.

Senior Health & Safety AdvisorUnity Recruitment are seeking an experienced Lead Health & Safety Advisor. You will be instrumental in developing and implementing health and safety strategies and ensuring compliance with legislation and internal standards.We're seeking an experienced Health & Safety Advisor who will be responsible for leading the health, safety, and environmental within the Rail, Power & Tunneling and Highways Sectors creating an ethos of collaboration and shared purpose between the Safe, Sustainability, Wellbeing Function, employees, Principal Contractors and Customers.The position would require travel to sites, offices frequently with a maximum of 1 day working from home a week.Key ResponsibilitiesHealthPromote, champion and implement across Rail, Power, Tunnelling, Fire, & Facilities projects and offices, the Wellbeing component of the Sustainable and Wellbeing Strategy.Provide support, guidance and advice on health and wellbeing matters, in-line with Management Systems and Customer/ Principal Contractor requirements.Conduct focused project site health and wellbeing training as required.Conduct health focused monitoring as required.Provide coaching and instruction to the Project employees and contractors with regards to health, and wellbeing.Provide support, guidance and advice to both office and site location on health matters, in-line with our H&S Policies and Procedures.SafetyPromote, champion and implement across Rail, Power, Tunnelling, Fire, & Highways projects and offices, the Safe component of the Safe, Sustainable and Wellbeing Strategy.Provide support, guidance and advice on safety matters, in-line with Integrated Management Systems (IMS) and Customer/ Principal Contractor requirements.Provide support, guidance and advice to both office and site locations on safety matters, in-line with our IMS Policies and Procedures.Conduct weekly site safety inspections, ensuring any action plans implemented have been communicated with the Project Manager/s and subsequently implemented on the project site.Conduct procedural and management system focused audits and reviews.Review project site Work Package Plans, Task Briefing Sheets, method statements and risk assessments, including associated plans in line with planned work activities.Generate and conduct toolbox talks, generate and brief safety alerts and assist in customer/ principal contractor briefings when called upon.Provide coaching and instruction to health and safety advisors, Project employees and contractors with regards to safety.Ensure all incidents, observations and suggestions are correctly reported, where necessary investigated, and support provided to the project teams to close out and address issues raised.Asist in the generation, review and maintenance of project specific Health, Safety and Environmental Management Plans (HASEMP).Attend and provide health, safety and wellbeing input at Principal Contractor/ Customer Project safety meetings.Attend and provide health and safety input at Business Sector/ Project Meetings.Communicate to the Head of Operational Health and Safety on matters of health, safety and environment including updates on Asite (Reporting System).Maintain project specific Health, Safety and Environmental performance indicators including customer indicators.EnvironmentPromote, champion and implement across projects and offices, the Sustainable component of the Safe, Sustainable and Wellbeing Strategy.Provide support, guidance and advice to both office and site locations on environmental matters, in-line with our environmental Policies and Procedures.Provide support, guidance and advice on environmental matter, in-line with Management Systems and Principal Contractor requirements.Conduct, as minimum, formal monthly process focused environmental audits on projects, ensuring improvement actions are issued, implemented, and embedded based on the ethos of continuous improvement.Conduct focused project site environmental training as required.Support processes, memberships and focused accreditations associated within the wider Business.What We're Looking ForIn depth and demonstratable understanding of health and safety legislation.Working and demonstratable understanding of electrical and mechanical standards.Working and demonstratable understanding of industry/ customer standards linked to NWR, LUL, National highways, UKPN.In depth knowledge of CDM.Demonstrable experience of ISO 45001.NEBOSH Diploma/ NCRQ Diploma.CSCS/ ECS card - Safety Related.IOSH Certified Level Membership.Full UK driver's license.Previous experience as a Health and Safety Manager in a Tier 1/ 2 Organisation.Previous experience within Rail, Power, Highways and/or tunnelling sectors.At least 3 demonstrable years' experience in a MEP construction based health and safety advisory role.Experience in carrying out accident and incident investigations.Experience generation, implementation and reviewing policies and procedures.If this Health & Safety Advisor role is of interest to you, then please apply with your updated CV today. For further information, please call Carly on ext 113.

PLEASE NOTE: Must have strong experience in Managed/Serviced Offices / Turnkey Offices Our client is a fully occupied, premium turnkey office building in the City of London where they operate under a serviced / fully managed office model. They are currently looking for an experienced and dynamic Building Property Manager. The role requires a hands-on professional capable of delivering best-in-class tenant experience, while ensuring cost-efficient and high-performing building operations, while also supporting tenant retention and future leasing strategy. This is a client-facing, operational leadership role, interacting directly with tenant CEOs and senior stakeholders, while coordinating internal staff and external suppliers. The ideal candidate combines strong operational property management experience with a commercially aware mindset, including familiarity with leasing dynamics and an active broker network in the City of London, to ensure both exceptional building performance and continuity of occupancy. Key Responsibilities • Tenant & Stakeholder Management, • Building Operations Management, • Supplier & Contract Management, • Financial & Cost Control, • Leasing Support & Commercial Awareness, • Compliance & Risk Management, • Continuous Improvement Candidate Profile Experience • Minimum 5–8+ years’ experience in property or facilities management., • Proven track record managing similar office assets, ideally:, • Serviced offices / flexible workspace, • Multi-tenant premium office buildings, • Demonstrated success in tenant relationship management at senior level., • Strong operational mindset with hands-on approach., • Excellent communication and interpersonal skills., • Good understanding of commercial leasing structures., • Established network within the London office brokerage community is a strong advantage., • High level of commercial awareness and cost control discipline., • Ability to manage multiple stakeholders and priorities effectively., • Professional, credible, and confident in dealing with senior executives., • Proactive, accountable, and results-driven., • Service-oriented mindset with a focus on excellence., • Ability to operate both strategically and operationally.

Roofing Supervisor - Commercial Roofing Job Title: Roofing Supervisor - Commercial Roofing Job reference Number: 955824-3492-2672 Industry Sector: Contracts Supervisor, Supervisor, Assistant Contracts Manager, Junior Contracts Manager, Contracts Manager, Roofing Technician, Site Technician, Site Manager, Site Supervisor, Project Manager, Roofing, Refurbishment, Commercial Roofing, Commercial Roofs, Flat Roofing, Pitched Roofing Location: Commutable to South West London Area to be covered: London/ South East Remuneration: £35,000 - £45,000neg Benefits: Company car or allowance, pension & 25 days annual leave Schedule: 08:00 - 17:00 Monday - Friday The role of the Roofing Supervisor - Commercial Roofing will involve: • Roofing Supervisor positions dealing with the refurbishment of commercial roofing and cladding systems, • Deliver contracts to a high standard in line with company offers and exceed client expectations through effective communication and site management., • Take full responsibility for health and safety compliance, ensuring all inspections, inductions, risk assessments, and reporting requirements are completed., • Monitoring, inspecting and reporting on site teams to ensure quality compliance, • Regularly supervise sites to monitor quality, progress, subcontractor performance, and overall presentation, aiming for zero snags and callbacks., • Maintain accurate records of site activity, progress, variations, and inspections using company systems., • Support commercial and operational delivery by measuring works, managing materials and site setup, and reporting risks or issues to senior management promptly, • Must have pitched roofing experience, • Must have strong understanding both of health and safety and quality control, • Would consider a Roofer, Roofing Supervisor, Site Supervisor, Project Manager, Site Manager, Roofing Surveyor, Roofing Technician, Site Technician etc, • CSCS card, • Sound understanding of Health & Safety legislation, • Positive attitude with a willingness to learn, • Resilient individual who can deal with queries in a professional manor, • Excellent communication across all levels both written and verbal, • IT literate (Microsoft Office)

Health & Safety Manager Location: Watford, WD25 Salary: Negotiable Hours: 40 hrs per week (Mon–Fri, 8am–5pm) – flexibility to travel across multiple sites across London About The Role: We are looking for a hands-on Health & Safety Manager to lead, develop and embed a strong safety and environmental culture across this family owned builders merchants head office and 6 branch operations. You will ensure full legislative compliance, drive continuous improvement and mentor our Health & Safety Advisor, supporting safe, efficient and profitable operations. Benefits: • Perkbox – 24/7 discounts, wellbeing support, online GP access & more, • Company Pension Scheme, • Performance Bonus, • 25 days Annual Leave, • Group Life Assurance – up to 3x Salary (subject to length of service), • Staff Discount, • Free Breakfast every morning, • Cycle to Work Scheme, • Employee Assistance Programme, • Long Service Awards, • Birthday Day Off Key Responsibilities: • Lead and maintain all Health & Safety and environmental policies, ensuring compliance with UK legislation across all sites., • Conduct risk assessments, audits and inspections across branches, warehouses and transport operations, driving corrective actions., • Investigate accidents, incidents and near misses, producing reports and implementing preventative measures., • Deliver H&S training, toolbox talks and colleague engagement initiatives companywide., • Manage H&S systems and records (training, incidents, audits, risk assessments) using Opus., • Drive continuous improvement in safety culture while supporting operational efficiency, sales and margin performance. Key Requirements: • NEBOSH General Certificate (or equivalent) – essential., • Proven H&S experience within a builders’ merchant, construction or similar industrial environment., • Strong working knowledge of UK Health & Safety legislation and best practice (COSHH, manual handling, PPE, working at height)., • Experience managing or mentoring H&S professionals and working closely with HR on complex issues., • Confident communicator with the ability to influence at colleague and senior leadership level., • Competent user of H&S management systems and MS Office, with strong reporting and data analysis skills.

Exciting Opportunity Alert! Join Rendall & Rittner as a Maintenance Manager Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Maintenance Manager. This is an incredible career opportunity with a fantastic package. Position: Maintenance Manager Location: Point West, London, SW7 4XR Working Hours: Monday – Friday Salary: £40,000 - £46,000 (depending on experience) Contract: A permanent position that offers stability and room for growth. Why Rendall & Rittner: Award-Winning: Join an established and celebrated company known for delivering first-class property management services. Career Growth: At Rendall & Rittner, we invest in your professional development with fully funded training programs. Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness. Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses. Time Off: Enjoy 20 days of holiday plus national holidays. Earn More: Optional overtime available across the Rendall & Rittner portfolio through our in-house ‘TSS’ temp team. Professional Attire: A team uniform is provided to ensure a polished and consistent appearance. * Team Spirit: Be part of a collaborative work environment, where your team and relationships matter. Pension Plan: Secure your future with the Rendall & Rittner Pension scheme. Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters. Development Details: This role will be based on the Point West Development in the borough of Kensington & Chelsea, close to Earls Court and the Albert Hall. The development is made up of 400 residential homes, a Sainsburys super store and David Lloyd Gym complex is located within walking distance of Gloucester Road Tube station. Key Responsibilities and Requirements: As a Maintenance Manager at Rendall & Rittner, you will: • Bring a strong technical background in Engineering, Mechanical & Electrical (M&E) or similar building services, with previous experience in a supervisory role leading a small maintenance team., • Take a hands-on leadership approach, supervising on-site engineers and contractors to ensure works are delivered safely, efficiently, and to the required quality standards., • Operate effectively within a fast-paced environment, managing a high volume of planned preventative maintenance (PPM) and reactive maintenance tasks., • Carry out site inspections of key plant and infrastructure, including mechanical and electrical systems, plant rooms, tank rooms, and all communal areas, ensuring accurate record keeping and reporting., • Manage and oversee the reactive maintenance function, investigating reported issues, coordinating resources, and implementing proactive solutions to minimise recurrence., • Review and coordinate Risk Assessments and Method Statements (RAMS) to ensure all works are carried out in accordance with safe systems of work., • Administer the Permit-to-Work system, including the creation, authorisation, monitoring, and closure of permits for all applicable activities., • Monitor contractor performance and inspect completed works, ensuring quality standards and compliance requirements are met prior to sign-off., • Maintain and update all Health & Safety documentation, including safety files, compliance records, and COSHH registers., • Ensure all areas of responsibility are maintained to the high standards expected by the Landlord and Managing Agent, supporting the overall presentation and operational performance of the development. How to Apply: Ready for this incredible opportunity? Explore Rendall & Rittner on for more insights, or visit our for a full list of current openings. "Ref #LI-SK1" Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period. *Some developments vary. Join Rendall & Rittner and take your career to the next level. Don't miss out on this exciting chance to progress your career and make a significant impact!

Building Safety Manager Location: LondonSalary: £60,000 – £68,000 per annum We are recruiting on behalf of a well-established Housing Association based in London for a Building Safety Manager to take a leading role in ensuring resident safety and full compliance with current and emerging building safety legislation. This is a key appointment within the organisation, offering the opportunity to shape and lead building safety strategy across a varied residential portfolio, including higher-risk buildings, and to act as a central point of accountability under the Building Safety Act. The Role Reporting into senior leadership, the Building Safety Manager will be responsible for developing, embedding, and maintaining robust building safety management systems. You will ensure that statutory obligations are met, risks are effectively managed, and residents are engaged and informed. Key responsibilities include: * Acting as the organisation’s lead professional for building safety and compliance * Implementing and maintaining Building Safety Cases and Safety Case Reports * Managing and maintaining the Golden Thread of information * Ensuring compliance with the Building Safety Act, Fire Safety Act, and associated regulations * Leading on fire and structural safety risk management across the housing stock * Liaising with the Building Safety Regulator, Fire and Rescue Services, and other external bodies * Providing expert advice to senior leaders, boards, and operational teams * Supporting resident engagement and transparent communication on building safety matters About You The successful candidate will bring strong technical knowledge, regulatory understanding, and the ability to operate confidently in a highly scrutinised environment. You will likely have: * Significant experience in building safety, fire safety, or compliance within social housing or a regulated property environment * Strong working knowledge of the Building Safety Act and related legislation * Experience managing higher-risk buildings and safety case documentation * The ability to influence and challenge at senior level * Excellent stakeholder management and communication skills Relevant professional qualifications (e.g. fire safety, building safety, construction, surveying or risk management) are highly desirable. What’s on Offer * Salary of £60,000 – £68,000 per annum * Hybrid working arrangements * A role with genuine influence on resident safety and organisational strategy * The opportunity to work with a values-driven Housing Association committed to best practice For a confidential discussion or to apply, please get in touch

Cobalt Recruitment is delighted to be representing a globally established real estate investment organisation in the search for a Facilities Manager to support its flagship workplace environment. This is a highly visible appointment within a premium, multi-floor corporate setting, offering the opportunity to take ownership of a best-in-class office that blends cutting-edge technology, high-end amenities, and a strong focus on user experience. With planned refurbishment works and continued investment into the workplace, the role provides a platform to shape and enhance an already high-performing environment. Operating within a collaborative, international business, this position requires a commercially aware and proactive individual who can deliver exceptional standards while navigating a high-trust, security-conscious setting. KEY RESPONSIBILITIES • Lead day-to-day delivery of all hard and soft FM services across a high-specification corporate workplace, • Oversee contractor appointment, mobilisation, and performance management, ensuring adherence to SLAs and KPIs, • Manage planned and reactive maintenance programmes, ensuring full compliance with statutory and internal standards, • Support and lead refurbishment and workplace enhancement projects, ensuring minimal operational disruption, • Drive procurement activity including RFI/RFP processes, contract negotiation, and supplier performance optimisation, • Maintain robust compliance frameworks across health & safety, risk management, and business continuity planning, • Oversee security protocols and building access systems, ensuring discretion and alignment with sensitive operational requirements, • Manage service charge budgets, tracking expenditure and identifying efficiencies without compromising quality, • Utilise CAFM/IWMS and BMS systems to monitor performance, reporting on data-led insights and service improvements, • Build effective relationships with internal stakeholders, ensuring clear communication during BAU operations and incidents If you are interested in this position, please apply with your CV today as this role may interview & appoint before the closing date of this advert.

We are working with an established Main contractor with a focus on London (& Home Counties). Projects range from £25m - £150M including Residential/PBSA/Hotels from RC Frame new build to Cut&Carve/Refurb.You will be an HSEQ Manager leading and continuously improving Safety, Health, Environmental and Quality performance covering a range of construction projects.Reporting at a senior level, you will provide strategic leadership, technical expertise, and operational assurance, ensuring SHEQ standards are embedded across the business while supporting commercial and project delivery objectives.You will: • Own SHEQ compliance across multiple sites; lead IMS (ISO 45001/14001/9001) and maintain audit readiness., • Conduct site inspections, audits and risk assessments; track KPIs and drive continuous improvement., • Lead incident investigations (RCA) and implement corrective/preventive actions (CAPAs)., • Deliver inductions, toolbox talks and targeted training; run safety campaigns and behavioural programmes., • Optimise digital SHEQ platforms for real time reporting and data accuracy., • Review/approve complex RAMS; act as Appointed Person (Lifting) to assure safe operations., • Engage with HSE and local authorities; chair SHEQ/safety/contract reviews with clients and stakeholders., • NEBOSH Diploma (or equivalent)., • IOSH membership (TechIOSH/GradIOSH/CMIOSH)., • Proven experience in senior HSEQ/SHEQ leadership in construction., • Strong working knowledge of UK H&S legislation and ISO 45001/14001/9001 frameworks., • The evidenced ability to lead audits, investigations and cultural change initiatives. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Health & Compliance Safety Manager Rendall & Rittner • £Competitive • Hybrid working (home-based with 1 day per week on-site in London) Role Overview Are you an experienced Health & Safety professional looking to lead compliance and drive safety standards across a growing organisation? Rendall & Rittner are looking for a Health & Safety Compliance Manager to lead operational health and safety initiatives and support the wider business in achieving full regulatory compliance. Working closely with the Head of Health & Safety Compliance and key stakeholders, you’ll play a critical role in embedding a strong safety culture, leading a specialist team and ensuring effective health and safety management across the property portfolio. This role offers the opportunity to combine strategic input with hands-on leadership, making a real impact on safety performance across the business. Role Expectations This role requires someone who is proactive, confident and capable of managing both operational and strategic health and safety responsibilities. You’ll take ownership of compliance, audits and health and safety systems, ensuring processes align with legislation and best practice standards such as ISO 45001. You’ll also act as a key point of contact for stakeholders and clients, providing expert advice and leading on audits and reporting. Alongside day-to-day responsibilities, you’ll lead and develop a team, drive continuous improvement and support the business in maintaining a strong and consistent safety culture. What Success Looks Like You’ll be successful in this role if: • Health and safety compliance is consistently achieved across the business, • Audits are delivered effectively with clear actions and improvements, • Health and safety systems and processes are robust and well maintained, • Stakeholders receive clear, practical and effective safety guidance Most weeks, you’ll be: • Leading and managing the Health & Safety team, • Overseeing health and safety compliance across the organisation, • Acting as a key contact for clients and leading on audits, • Conducting audits of on-site and property management teams, • Providing operational and strategic health and safety advice, • Producing reports on performance and recommending improvements, • Managing health and safety systems and software, • Reviewing risk assessments and method statements, • Supporting accident investigations where required, • Delivering training sessions, including workshops and lunch & learns This role suits someone who: • Has strong leadership experience within health and safety, • Is confident influencing stakeholders at all levels, • Has excellent organisational skills and can manage multiple priorities, • Communicates clearly and builds strong working relationships, • Is proactive and driven to improve safety standards, • NEBOSH General Certificate (essential), • Experience within property or a related sector (essential), • Experience with internal auditing (essential), • Strong background in fire safety (desirable), • NEBOSH Fire Safety & Risk Management (desirable), • Tech IOSH membership or higher (desirable), • Experience managing teams and health & safety systems, • Competitive salary, aligned to experience, • Discretionary bonus, • Home-based working, • 25 days holiday plus bank holidays, • Private medical insurance, life assurance and enhanced family leave, • Fully funded training and professional development, • Paid sabbaticals as a loyalty reward, • Pension scheme and employee assistance programme Rendall & Rittner is one of the UK’s most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. How We Hire • Initial conversation with our talent team Interested? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.

This Senior Project Manager role is responsible for leading the end-to-end delivery of complex capital construction and refurbishment projects across a multi-site estate, ensuring they are completed on time, within budget, and to high quality standards. The position combines strategic oversight, stakeholder engagement, and technical project leadership within a collaborative and forward-thinking environment. Client Details Our client is a progressive and purpose-driven organisation committed to delivering high-quality environments that support learning, innovation, and community engagement. With a strong strategic vision focused on sustainability, inclusivity, and future-ready infrastructure, the organisation is investing significantly in its estate to enhance user experience and operational excellence. Operating across multiple sites, the Estates and Facilities function plays a critical role in shaping and maintaining a safe, modern, and sustainable built environment. The team delivers a wide range of services including capital development, facilities management, maintenance, sustainability initiatives, and strategic estate planning. Due to a growing pipeline of capital investment and redevelopment programmes, the organisation is seeking an experienced Senior Project Manager to lead the successful delivery of complex construction and refurbishment projects. This role offers the opportunity to contribute to long-term estate transformation while working in a highly collaborative and multidisciplinary environment. Description • Lead the end-to-end delivery of capital projects, from initial feasibility through to completion and handover, • Manage multiple projects simultaneously across refurbishment, redevelopment, and new-build schemes, • Develop and implement robust project governance, risk management, and reporting frameworks, • Oversee design development, procurement strategies, tender processes, and contract administration, • Ensure full compliance with statutory requirements, building regulations, and health & safety legislation, • Manage and coordinate multidisciplinary project teams, including consultants, contractors, and internal stakeholders, • Monitor project performance to ensure delivery on time, within budget, and to agreed quality standards, • Lead financial management activities including budgeting, forecasting, and cost control, • Drive value engineering and procurement strategies to ensure best value outcomes, • Build and maintain strong relationships with internal departments and external partners, • Represent the organisation at stakeholder meetings, consultations, and project reviews, • Embed sustainability principles and environmentally responsible practices into project delivery, • Extensive experience delivering major capital construction or redevelopment projects within complex environments, • Proven expertise in project planning, procurement, contract management, and construction delivery, • Strong working knowledge of JCT and/or NEC contracts, • Demonstrated ability to manage projects within live, operational environments, • Experience managing significant project budgets (typically £10m+), • Strong leadership and stakeholder management skills, with confidence in client-facing roles, • Excellent communication, negotiation, and problem-solving abilities, • Ability to manage multiple priorities and deliver under pressure, • Experience working within large, multi-site estates or similarly complex organisations, • Competitive salary and comprehensive benefits package, • Opportunity to lead high-profile capital projects with long-term impact, • Collaborative and supportive working environment with multidisciplinary teams, • Exposure to a diverse portfolio of refurbishment and development schemes, • Flexible working arrangements, • Clear opportunities for career progression and professional development, • A role combining strategic oversight with hands-on project delivery within a growing estate programme, • Base ranges from £62k-£71k

Job Title: Assistant Development Manager Salary: upto £40,000 p/annum Working hours: 9:00am - 17:00pm Mon to Fri Location: Hillingdon Profile: As Assistant Development Manager, you will contribute to our vision of being the UK's favourite residential property manager by: Demonstrating the values in all aspects of your work and communication, to develop strong relationships and enhance work quality. Ensuring the site is well maintained always providing a clean and secure environment for residents and guests. Supporting the Development Manager to keep health and safety standards to a maximum. Duties: • Provide timely Planned Preventative Maintenance and Reactive Maintenance support to the Development., • Liaise with and provide access to authorised contractors and tradesmen, notifying the Development Manager of start / completion of work accordingly., • Identify and deliver on-going training needs to support the team, utilising appropriate internal and external methods and support as well as conduct frequent reviews with direct reports providing constructive feedback and coaching, ensuring KPI's and SLA's are met., • Monitor performance, setting guidelines, managing holiday / sickness absences and organise shift cover, undertaking or organising emergency cover as required., • Assisting with the drafting, control and reporting of the service charge budget and expenditure for the development., • In conjunction with the development manager, participating in all customer / contractors and client meetings, ensuring issues are promptly administered and dealt with within the agreed timeframes., • Effective liaison with customers; communicating operational issues on a daily basis, attending to any issues and enquires and ensuring matters are resolved., • Undertake required risk assessments, health and safety checks and routine testing requirements ensuring concerns are acted upon and completed within the given timeframe., • Support with the monitoring and supervision of contractors, carrying out works on and around the development., • Raising of works orders and ensuring all orders are monitored and delivered within the designated time frame., • Ensuring reactive/planned works are conducted to a high quality., • To ensure all irregular incidents are investigated and reported to the development manager., • Provide a response to emergency queries (out of normal office hours) directing colleagues as appropriate including attendance where necessary., • Defect management, • TPI L2 desireable but not essential, • Budget and accounts experience, • Understanding of Building safety and Fire Safety act., • 23 days annual leave, • Increase of annual leave by 2 days after 2 years of service, • Holiday Buy and Sell, you may only choose to flex holiday in the annual enrolment window during December., • Raised Pension scheme, • Life Assurance, increasing above core cover (taxable benefit), • Private Medical Insurance (taxable benefit), • Critical Illness Cover for yourself (taxable benefit), • Health Cash Plan (taxable benefit), • Tax free Childcare vouchers (closed to new entrants:, • Eyecare Vouchers, • Flu Vouchers, • Employee Assistance Programme (EAP)

Building Safety Manager Location: London Salary: £60,000 - £68,000 per annum We are recruiting on behalf of a well-established Housing Association based in London for a Building Safety Manager to take a leading role in ensuring resident safety and full compliance with current and emerging building safety legislation. This is a key appointment within the organisation, offering the opportunity to shape and lead building safety strategy across a varied residential portfolio, including higher-risk buildings, and to act as a central point of accountability under the Building Safety Act. The Role Reporting into senior leadership, the Building Safety Manager will be responsible for developing, embedding, and maintaining robust building safety management systems. You will ensure that statutory obligations are met, risks are effectively managed, and residents are engaged and informed. Key responsibilities include: * Acting as the organisation's lead professional for building safety and compliance * Implementing and maintaining Building Safety Cases and Safety Case Reports * Managing and maintaining the Golden Thread of information * Ensuring compliance with the Building Safety Act, Fire Safety Act, and associated regulations * Leading on fire and structural safety risk management across the housing stock * Liaising with the Building Safety Regulator, Fire and Rescue Services, and other external bodies * Providing expert advice to senior leaders, boards, and operational teams * Supporting resident engagement and transparent communication on building safety matters About You The successful candidate will bring strong technical knowledge, regulatory understanding, and the ability to operate confidently in a highly scrutinised environment. You will likely have: * Significant experience in building safety, fire safety, or compliance within social housing or a regulated property environment * Strong working knowledge of the Building Safety Act and related legislation * Experience managing higher-risk buildings and safety case documentation * The ability to influence and challenge at senior level * Excellent stakeholder management and communication skills Relevant professional qualifications (e.g. fire safety, building safety, construction, surveying or risk management) are highly desirable. What's on Offer * Salary of £60,000 - £68,000 per annum * Hybrid working arrangements * A role with genuine influence on resident safety and organisational strategy * The opportunity to work with a values-driv

We're looking for an organised, proactive and resilient Partnership Development Manager to join our New Business Team located at our Head Office in Islington. £35,000.00 per annum, working 35 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: • Annual leave increasing up to 30 days with length of service, • Free DBS, • Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card, • Fully paid induction programme and further training, • ILM courses and Apprenticeship Programmes, • Cycle to work scheme, • Employee Assistance Programme for 24-7 confidential support, • Online wellbeing resources, • A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) This postholder will play a vital role as Look Ahead works to maintain and gain service contracts aligned to our ambitious Business Development Strategy and business plan. We are looking for a dynamic individual who can work closely with operational colleagues and other teams to support every part of the business development process including partnership building, strategic positioning, service design and bid writing and management. The shift pattern for this role is as follows: M7,T7,W7,T7,F7 Salary range of £35,000-75,000 depending on experience. What you'll do: Summary of Responsibilities • Relationship Management: Building relationships with commissioners and stakeholders in supported accommodation and health in a dedicated geographic area covering all of our client groups - learning disabilities, mental health, homelessness, young people, • Commercial Business Partnering: Work with operational colleagues in designated patch to support the end-to-end business development process including contract extensions and renegotiations., • Tender Management: Monitoring, managing, and drafting high- quality submissions, for Local Authority and Health Trusts, frameworks and Dynamic Purchasing Systems, focusing primarily on own patch but contributing to and supporting tender exercises coordinated by other members of the business development team as required., • Strategic Positioning: Analysing evaluation criteria and advising on bid competitiveness and commercial strategies, including presenting proposed models and contract prices at internal risk panels to gain Senior Leadership approval This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: • A genuine interest in housing and social care and a commitment to Look Ahead's mission, • Excellent organisational and prioritisation skills, particularly in terms of working under pressure and responding to multiple and competing demands on your time, • Imaginative and resourceful - able to contribute to the development of new ideas for services, • Good interpersonal skills with the ability to work well with internal and external contacts What you'll bring: Essential: • Eligible to live and work in the UK, • Educated to degree level or equivalent work experience, • Extensive business development, fundraising or sales experience, • Experience of bid writing Desirable: • A qualification in social care/psychology/policy would be an advantage About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see our website for full Job description

Operations Assistant – Claud Investments Reporting To: Operations / Commercial Manager Works Closely With: Project Manager, Quality Control About us Claud Investments is a property investment and development company specialising in the acquisition and refurbishment of residential properties. We deliver high-quality refurbishment projects, typically converting properties into multi-unit accommodation. Quality, programme control, and clear communication are central to how we operate. Job Summary We are seeking a highly organised and proactive Operations Assistant to support the delivery of construction projects. This role is responsible for: • Tracking site performance, • Maintaining accurate data and reporting, • Enforcing accountability through validation and escalation Key Responsibilities Project Tracking and Site Visibility (Core) • Monitor all live projects against programme timelines, • Track (based on PM updates only):, • Start dates, • Progress vs programme, • Labour levels, • Maintain accurate and up-to-date data in Asana, • Input and structure:, • Daily PM updates, • Weekly summaries, • Review PM updates and identify:, • Gaps, • Inconsistencies, • Weak reporting, • Challenge PM where required:, • Missed start dates, • Reduced labour, • Log issues clearly in Asana:, • Description, • Impact, • Responsible party (PM), • Escalate to Manager when:, • Issues are not resolved, • PM response is delayed, • Track progress against programme, • Identify:, • Delays, • Slippage, • Risks, • Submit and manage HMO applications, • Maintain a central HMO licence tracker across all applicable properties, • Track:, • Application status (not started, submitted, in review, approved), • Key submission dates, • Outstanding required documents, • Licence expiry and renewal dates, • Ensure:, • All required information has been provided internally (via head office/architect), • No applications are left untracked or delayed, • Flag to manager:, • Missing documents, • Council response delays, • Maintain organised records:, • Reports, • Drawings (latest versions only), • Project files, • Act as a key support function for tracking and coordination, • Provide:, • Clear project snapshots, • Reliable operational data, • Manage and monitor the aftercare inbox on a daily basis, • Act as the primary point of contact for all aftercare queries from clients, • Log, categorise, and prioritise all aftercare items, • Coordinate internally with Site Managers, Quality Control, and relevant team members to assign responsibility for each item, • Provide clients with clear and realistic timescales for resolution, • Arrange and agree access with clients where required to complete works, • Proactively follow up with the internal team to ensure aftercare items are progressing and completed within agreed timeframes, • Maintain clear and accurate records of all communication, actions, and status updates, • Confirm completion of works with the internal team, • Close out aftercare items by communicating resolution clearly to the client and confirming satisfaction