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Relationship Support Officer\n\n📍 Harrow, London\n 💰 £30,000 - £35,000\n 🕒 Permanent | Full-Time\n 🏢 Office-Based - 5 Days Per Week\n\nWe are currently seeking a Relationship Support Officer to join a well-established international banking organisation within their Branch Banking team in Harrow.\n\nThis is an excellent opportunity for an individual with banking experience who is looking to develop their career within Corporate, Commercial, and SME Banking. The successful candidate will support Relationship Managers with portfolio management, client servicing, credit proposal processing, and ongoing account administration.\n\nKey Responsibilities\n\nSupport Relationship Managers with the day-to-day management of client portfolios\nPrepare and process credit proposals, including balance sheet, cash flow, and income statement analysis\nReview documentation, account activity, payment history, and facility information\nMaintain strong relationships with existing customers and respond promptly to client queries\nMonitor account performance, credit movements, overdue documents, and payments\nSupport renewals of limits, insurance policies, stock reports, and facility documentation\nLiaise with internal departments including Operations and Credit to ensure efficient customer servicing\nAttend client meetings alongside Relationship Managers where required and prepare call reports\nEnsure accurate record keeping and adherence to internal processes and regulatory standards\n\nRequirements\n\nMinimum 2 years' banking experience\nUniversity degree or equivalent qualification\nUnderstanding of banking products and financial instruments\nStrong financial analysis and credit writing skills\nWorking knowledge of legal documentation, valuation reports, and insurance documents\nExcellent verbal and written communication skills\nStrong attention to detail and organisational skills\nComputer literate with good knowledge of Microsoft Office and database systems\nTeam player with a proactive and professional approach\nPreferably bilingual in English and Urdu and/or Punjabi\n\nKey Attributes\n\nCollaborative and team-oriented\nResilient and adaptable\nProfessional and motivated\nDetail-oriented with strong organisational skills\nCustomer-focused with excellent relationship-building abilityThis role would suit someone currently working within branch banking, relationship support, SME banking, or corporate banking administration who is looking to further develop their exposure within a client-focused banking environment

Health & Safety Placement Programme\n\nOur training will help you kick-start a new career in Health & Safety.\n\nWe are recruiting for companies who are looking to employ our Health & Safety Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training courses will be provided. You will also have the reassurance of a job guarantee within 20 miles of your location upon completion.\n\nWhether you are working full time, part-time or unemployed, this package has the flexibility to be completed at a pace that suits you.\n\nThe traineeship is completed in 4 easy steps, you can be placed into your first role in as little as 3-6 months:\n\nStep 1 - Introduction to Health & Safety\n\nYou will begin by studying the Introduction to Health & Safety online course. Here you will learn about the basics of health and safety.\n\nThe course is delivered online in its entirety through video tutorials, quizzes and presentations. You will be given access to your own learning portal which allows you to study from anywhere.\n\nUpon completion of the course modules, you will sit a short, multiple choice quiz.\n\nStep 2 - NEBOSH\n\nYou will need to decide whether you would like to study the NEBOSH General, Construction or the Fire Safety course, depending on the path that you intend your career to follow. You will have an expert tutor on hand if required.\n\nNEBOSH as a governing body sets such high standards that it’s therefore the most sought after qualification not only in the UK, but across the globe. Becoming NEBOSH certified truly sets you apart from the rest of the field.\n\nStep 3 - Risk Assessments\n\nThe third step focuses on the practical application of what you have learned during your studies. You will write a series of risk assessments that need to be up to a workplace standard. This is not only to ensure that you have retained all that you have learned, but is also a requirement to gain your NEBOSH certification.\n\nStep 4 - NEBOSH Exams\n\nThe final step will be to sit the official NEBOSH exams, which we will book for you once you are ready. The exams can be sat in one of the official NEBOSH testing centres, or online. (Online only currently available for general certificate).Once your exams have been passed, you will be ready to move onto our recruitment stage and start your new career within the world of Health and Safety.\n\nYour Job Upon Completion\n\nOnce you have completed all of the mandatory training and exams, we will place you into an entry level health & safety role as either a advisor, officer or coordinator, where you will be guaranteed a starting salary of £25K-£40K. We have partnered with a number of large organisations strategically located throughout the UK, providing a nationwide reach of jobs for our candidates.\n\nResponsibilities:\n• Maintain and manage health and safety polices, safety training and document control systems\n• Maintain, update and create standard operating procedures and assist in the implementation of continuous improvement safety projects\n• Ensure all health & safety policies, procedures, rules and regulations are adhered to, regularly reviewed, updated and communicated\n• Complete regular reviews of risk assessments for all work equipment and operations\n• Ensure that all accidents are documented, investigated and recommend improvements\n• Conduct safety inspections, fire drills and fire alarms are correctly reported, safety inspections, risk assessments and lone working procedures are managed, and employees are aware of their responsibilities\n\nAt a one off cost of £1095, or a deposit of £162 followed by 10 interest free monthly instalments of £113, this represents a great opportunity to start a rewarding career in health & safety and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees.\n\nRead through the information? Passionate about starting a career in Health & Safety? Apply now and one of our friendly advisors will be in touch.\n\n‘Please note that this is a training course and fees apply

Senior Housing Benefits Officer Location: Hybrid working - London Borough of Harrow, Harrow, Middlesex, HA3 8NT Contract Type: 6-9 month ongoing temporary contract Working Pattern: Hybrid (office attendance required once every 3 months) Pay Rate: £30.02 Umbrella About the Role The London Borough of Harrow is seeking a dedicated Senior Housing Benefits Officer to join their Finance team. This role requires strong technical expertise and the ability to support and guide Housing Benefit operations effectively. Key Responsibilities Responsibility for undertaking full assessments to entitlement/contribution for the more complex cases including the carrying out of home visits where necessary. This requires the post holder to evaluate and be responsible for any review to the entitlement /contribution for the more complex cases as highlighted below: Housing Benefit, Council Tax Benefit including more complex calculations in respect of self- employed, students etc Housing Benefit, Council Tax Benefit the Claims relating to Registered Social Landlords , Housing Tenants and Council Tax Benefit Fairer Charging/ Supporting People, Respite Care and Residential Care Other assessments such as concessionary fares using relevant Regulations About You We're looking for someone who is: • Experienced at senior level - a seasoned Senior Housing Benefit Assessor w...

Senior Housing Benefits Officer Location: Hybrid working - London Borough of Harrow, Harrow, Middlesex, HA3 8NT Contract Type: 6-9 month ongoing temporary contract Working Pattern: Hybrid (office attendance required once every 3 months) Pay Rate: £30.02 Umbrella About the Role The London Borough of Harrow is seeking a dedicated Senior Housing Benefits Officer to join their Finance team. This role requires strong technical expertise and the ability to support and guide Housing Benefit operations effectively. Key Responsibilities Responsibility for undertaking full assessments to entitlement/contribution for the more complex cases including the carrying out of home visits where necessary. This requires the post holder to evaluate and be responsible for any review to the entitlement /contribution for the more complex cases as highlighted below: • Housing Benefit, Council Tax Benefit including more complex calculations in respect of self- employed, students etc • Housing Benefit, Council Tax Benefit the Claims relating to Registered Social Landlords , Housing Tenants and Council Tax Benefit • Fairer Charging/ Supporting People, Respite Care and Residential Care • Other assessments such as concessionary fares using relevant Regulations About You We're looking for someone who is: Experienced at senior level - a seasoned Senior Housing Benefit Assessor with recent, hands on operational experience. Quality Assurance focused - substantial recent experience conducting QA checks and ensuring assessment accuracy. Workload management skilled - able to allocate and manage workloads across HB teams. Complaint handling experienced - capable of managing and resolving Housing Benefit-related complaints. Assessment support capable - confident supporting HB Officers with complex assessments and decision making. Knowledgeable in specialist areas - strong understanding of Temporary Accommodation, Supported Accommodation, and HB/CTS appeals. About Us " Pertemps Recruitment Partnership has been a market leader in permanent and temporary staffing for nearly 60 years. As an accredited Investor in People and a 14 time Sunday Times Best 100 Companies to Work For honouree, we prioritise career development, employee satisfaction, and a personalised approach. " London Borough of Harrow is the 12th largest borough in London, known for its cultural diversity and excellent transport links. Located just 10 miles from Central London, it offers fast access to Euston (13 minutes via Harrow & Wealdstone), the Metropolitan Line, Watford DC Line, national rail services, and major roads including the M1, M25, and A406. Important Notice Your personal information may be shared with Cifas to prevent fraud, unlawful conduct, and malpractice. If fraudulent activity is detected, it may affect access to certain services or employment opportunities. Your data may also be used for identity verification. Further details on data protection and your rights can be found at: (url removed)

Role: Facilities Management (FM) Helpdesk Officer Payrate: £18.22 PAYE | £23.71 Umbrella 35 hours per week Location: Working onsite, London Borough of Harrow | Forward Drive, Harrow, Middlesex, HA3 8NT The London Borough of Harrow is looking for a proactive and customer focused FM Helpdesk Officer to join their busy Facilities Management team. This is an excellent opportunity for someone who thrives in a fast paced environment and enjoys being at the centre of operations. About the Role: As an FM Helpdesk Officer, you will act as the first point of contact for all facilities related enquiries across the council's estate. You'll manage incoming requests, coordinate with contractors and internal teams, and ensure issues are logged, prioritised, and resolved efficiently. Key Responsibilities: Manage helpdesk enquiries via phone, email, and internal systems Log and prioritise maintenance requests to ensure timely resolution Liaise with contractors and FM teams to coordinate works and follow ups Monitor service performance and escalate issues where required Maintain accurate records and update the CAFM system Provide excellent customer service to staff, visitors, and stakeholdersAbout You: We're looking for someone who can demonstrate: Strong communication and customer service skills Experience in helpdesk or facilities coordination Ability to multitask and manage competing priorities Good IT skills and confidence using FM or ticketing systems A proactive, solution focused approach About Us: For nearly 60 years, Pertemps Recruitment Partnership has excelled in providing both permanent and temporary staffing solutions. Recognized as one of The Sunday Times' Best 100 Companies to Work For, we pride ourselves on delivering personalized recruitment services. As an accredited 'Investor in People,' we focus on nurturing career progression and long-term relationships with our employees. Harrow Council stands as one of London's most diverse and culturally vibrant boroughs, ranking 12th largest in the city. Located just 10 miles from the heart of London, Harrow offers excellent transport connections via the Metropolitan Line, Watford DC Line, and national rail-providing easy access to the M1, M25, and A406. Important Information: Please note that the personal information you provide may be shared with Cifas to prevent fraud and other unlawful conduct. If misconduct is identified, this may result in the denial of services or employment. Your personal details will also be used to verify your identity. For more information about how your data is handled and your rights, please visit (url removed)

JOB TITLE: Hospitality and Events Porter LOCATION: Full time office based, Ealing (W5 2HL) PAY RATE: £16.60 paye (per hour) START DATE: ASAP DURATION/Hours: 3-month initial contract/ 35 hours a week (Shift will be 07:00 - 14:30 / 12:00 - 19:30 Monday to Friday with the occasional weekend cover) Role purpose: To assist the EalingFM and Hospitality & Events teams to develop a commercial culture & customer-focused environment for all events and meetings at Perceval House, Ealing Town Hall, Greenford Hall and at any other LB Ealing venues as required. To provide porterage support to the team to deliver both internal and external events and meetings. Key accountabilities: To assist the events managers and FM service delivery with all aspects of event and meeting planning and execution by providing an efficient and timely portering service. To clean and set up meeting rooms and halls for events with furniture as instructed and required. Daily policing of meeting rooms, producing usage lists, ensuring sufficient supply of flip chart paper, and checking furniture layouts are correct and match occupancy levels. To set up IT audio visual and other equipment for meetings and events, demonstrate to hirers the correct way to use any equipment and ensure correct storage of equipment when not in use. To set up stalls as required in the booking system. This includes trestle tables and tablecloths for the Ground Floor of Perceval House. To ensure sufficient supply of A4 and A3 printing paper is available at printing areas at all times and advise the Business Support Officer on any alternatives in quantity as and when required. Ensure print areas are clear and free of clutter. To organise notice boards, removing old out of date notices and placing new notices as requested. To print and laminate notices as required. To ensure deliveries to the back door are organised safely and distributed efficiently. To ensure that all cleaning products are safely used at all times and are stored appropriately. To report any defects in fittings and fixtures and any damaged or missing equipment, promptly and properly to the Senior Events Manager or FM Help Desk and with impact on customers minimised Knowledge, skills & experience: Ability to work independently and take responsibility for actions as well as being a good team player. Ability to communicate to a good standard, both written and spoken, at all levels. Experience of manual handling. Have a basic knowledge of health and safety requirements relevant to events and building services operations. Basic computer knowledge to include ability to use events software to check room setups and ensuring all rooms are cleaned and setup as per description/ floor plan where required. Previous porterage experience. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

An excellent opportunity has arisen for one of our key public sector clients. A reputable housing provider based in West London, is seeking a conscientious and proactive Sales Support Officer to join their Environment team. Location: West London Rate: £19.98 per hour (PAYE) Working Pattern: Full-time | 36 hours per week (9:00am – 5:00pm) Flexibility: Office-based (with potential transition to hybrid working) About the Role This role is key to supporting an entrepreneurial commercial waste service, ensuring smooth administrative operations while helping to maximise contract sales, retain customers, and grow market share. You will play a vital role in delivering a “right first time” service, contributing to excellent customer satisfaction. You will act as a central point of contact, working collaboratively with internal teams, contractors, and customers to ensure efficient service delivery and prompt issue resolution. Key Responsibilities Provide high-quality administrative support, including handling calls, emails, post, and other communication channels Support customers and internal teams with service-related queries and financial information Maintain accurate records and process documentation using various internal systems and databases Input, update, and manage data across digital and manual filing systems Liaise with contractors regarding new, amended, or cancelled services, ensuring accurate communication Monitor completed work and resolve service issues, complaints, and queries proactively Investigate missed collections and contractor reports, ensuring timely resolution Issue and maintain Waste Transfer Notices, ensuring compliance with the Environmental Protection Act 1990 Update and maintain sales trackers and performance reports Provide payment support, including taking card payments and setting up Direct Debits Conduct basic debt recovery tasks, including account checks, communications, and record-keeping Stay up to date with relevant policies, procedures, and best practicesAbout You To be successful in this role, you will have: Previous experience in an administrative or support role Strong customer service skills with a proactive approach to problem-solving Good understanding of GDPR and data handling practices Excellent communication and teamwork skills Strong attention to detail and organisational abilities Confidence using Microsoft Office and database systems Ability to manage multiple tasks in a fast-paced environmentApply Now If you are an organised and customer-focused professional looking to contribute to a growing service, we want to hear from you

Role: Community Alarm Officer Location: Harrow Civic Hub, Forward Drive, HA3 8NT (with travel across the Borough) Employer: Pertemps Recruitment Partnership (on behalf of London Borough of Harrow) Contract: Temporary - Initially 3 months, with potential for extension Hours: 36 hours per week, including evenings, weekends and bank holidays as part of a 24-hour rota Work Style: On-site / Mobile working Rate: £16.71 per hour PAYE Pertemps Recruitment Partnership is seeking a dedicated and compassionate Community Alarm Officer to join the Helpline Service at London Borough of Harrow. This is an essential front-line role providing emergency response and support to elderly and vulnerable residents across the borough, ensuring their safety and well-being out of hours. Please note: A valid UK driving licence, access to a car, business insurance and Enhanced DBS are required for this role. Key Responsibilities: Provide emergency response and support to elderly and disabled residents linked to the Helpline Alarm Service when nominated keyholders are unavailable. Carry out planned "Daily Rounds" at sheltered housing schemes when resident wardens are off duty or absent, delivering a full support service equivalent to the resident warden. Attend emergency calls without delay, gaining access, summoning help, providing physical assistance where appropriate, contacting relatives, emergency services, and updating the Helpline Service throughout. Maintain accurate and detailed records of all actions taken during emergency and routine calls. Report defects or urgent repairs within both council and non-council premises to the relevant maintenance or helpline teams. In the absence of resident wardens, carry out routine fire alarm testing, smoke alarm battery replacement, programming of key fobs, and support for CCTV systems. Provide access for contractors and ensure buildings are secure following incidents such as break-ins. Relay important welfare information about clients to Care Management teams and liaise closely with resident wardens, scheme staff, and other services. Support Helpline Control Station operations as required, including alarm installation duties and call handling backup. Participate fully in training, team meetings, supervision, and follow all health & safety, equal opportunities, and confidentiality policies. Requirements: Experience of caring for others or supporting vulnerable people in a paid or voluntary capacity. Experience of dealing with emergencies calmly and effectively. Excellent communication skills with the ability to engage sensitively with elderly and vulnerable people. Strong written and verbal communication skills, including accurate record-keeping and clear reporting. Current First Aid certificate and willingness to participate in ongoing training and development. Valid UK/EU driving licence and access to a vehicle suitable for work (with business insurance). Physically able to assist or transfer frail/disabled residents when required. Flexibility to work shifts as part of a 24-hour rota, including weekends and bank holidays. Commitment to confidentiality, equal opportunities, and safeguarding vulnerable residents. About Us: For almost 60 years, Pertemps Recruitment Partnership has been a market leader in providing temporary and permanent staffing solutions. Recognised as one of The Sunday Times "Best 100 Companies to Work For" for 14 consecutive years, Pertemps is proud to be an accredited Investor in People, with a strong focus on employee support and development. London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse in the UK. Located just 10 miles from central London with excellent transport links via Harrow & Wealdstone station (Metropolitan Line, Watford DC Line, National Rail), it offers a great environment to live, work and build your career in public service. The personal information we have collected from you will be shared with Cifas to prevent fraud, unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. For further details on how your information will be used and your data protection rights, please visit (url removed)

A reputable housing provider in West London is seeking an experienced Housing Officer (fully site based) to join their housing operations team on a temporary basis. Location: West London Rate: £29.49 per hour Umbrella / £23.00-23.07 PAYE Contract: Temp Working Pattern: 35 hours per week | 5 days office based Start Date: Immediate Start Available DBS: Clear DBS required The ideal housing professional will be managing under 500 properties across multiple sites throughout West London. This opportunity would suit a highly capable housing professional with strong all-round tenancy and neighbourhood management experience, particularly within Housing Associations/Local Authority or community-focused providers. This is a hands-on role requiring someone who can confidently manage a varied patch, take ownership of cases and collaborate with staff whilst delivering an excellent resident-focused service. Key Responsibilities: Managing a designated patch of residential properties. Delivering end-to-end tenancy management services. Conducting tenancy audits, home visits, and estate inspections. Investigating and resolving anti-social behaviour cases. Managing tenancy breaches and enforcement action where required. Supporting vulnerable residents and making appropriate safeguarding referrals. Working closely with Income Officers to address rent arrears and tenancy sustainment issues. Liaising with internal departments, contractors, local authorities, and external agencies. Handling resident complaints and resolving complex housing issues. Ensuring compliance with housing legislation, policies, and regulatory requirements. Supporting void management and tenancy sign-up processes. Maintaining accurate records and case management notes.Essential Experience: Housing Officer / Neighbourhood Officer experience Social Housing, Local Authority or Housing Association background ASB case management experience Tenancy management and tenancy sustainment knowledge Estate inspections and resident engagement Knowledge of housing legislation and safeguarding Minimum 3-5 years’ experience within social housing Strong end-to-end housing management experience Proven background managing: ASB cases Rent arrears Void management Tenancy audits Up-to-date knowledge of housing legislation and tenancy management practice Experience working within a smaller Housing Association environment would be highly advantageous Strong IT skills and experience using housing management systemsDesirable Level 3 Housing qualification or willingness to work towards CIH membershipYou will be an organised, resilient and customer-focused housing professional capable of managing complex tenancy issues independently whilst contributing positively within a small collaborative team environment. The successful candidate will be comfortable balancing tenancy sustainment, enforcement, resident engagement and operational performance across a busy neighbourhood patch. If you are an Housing or Neighbourhood Officer looking for your next long-term opportunity within a respected housing organisation, Apply Today