Part time communications jobs in East GrinsteadCreate job alerts

Job Title: Service Desk Apprentice Apprenticeship: Information Communications Technician Level 3 Apprenticeship Location: East Grinstead Salary: £24,000 - £25,000 per annum Hours: Full-time Kick-start your IT career as a Service Desk Apprentice. This is an exciting opportunity to gain hands-on experience providing technical support, troubleshooting IT issues and delivering excellent customer service while working towards a nationally recognised apprenticeship qualification. Benefits • Hands-on experience within a growing IT business, • Dedicated mentoring and structured training, • Opportunity to develop technical support and customer service skills, • Exposure to a wide range of IT systems and technologies, • Clear progression opportunities upon successful completion Requirements • Passion for IT and technology, • Excellent communication and customer service skills, • Good problem-solving ability and willingness to learn, • Organised with strong attention to detail, • Ability to work well both independently and as part of a team, • Good IT literacy and a proactive approach, • GCSEs (or equivalent) in English and Maths preferred Responsibilities for an Apprentice • Provide first-line technical support via telephone, email and monitoring systems, • Respond to incidents and service requests within agreed service levels, • Log, prioritise and accurately update support tickets, • Troubleshoot technical issues and resolve where possible, • Escalate more complex issues to senior team members, • Keep customers updated on the progress of incidents and service requests, • Maintain customer documentation relating to hardware, software and system configurations, • Accurately record time entries and update support tickets, • Deliver excellent customer service at all times Apprenticeship Information You will be enrolled on the Information Communications Technician Level 3 Apprenticeship, typically completed over 18 months. This includes: • Regular workplace-based learning supported by your training provider and line manager, • A minimum of 6 hours per week of off-the-job training, • Development of skills, knowledge and behaviours aligned to the apprenticeship standard, • Completion of a portfolio and end-point assessment, • Functional Skills support in English or Maths if not previously achieved at Level 2 Prospects Once you have completed your apprenticeship there will be the opportunity to potentially progress into a permanent role within the business, continuing your career within IT Support and Service Desk operations. For more information or to apply, please contact Jamie Watson at Next Step Apprenticeships on between 9:00am - 5:30pm.

Senior Business Support Administrator Location: East Grinstead Salary: £28,000 - £33,000 Full Time | Permanent The Role Gold Group are a highly successful recruitment agency based in East Grinstead, West Sussex established in 2000 we partner with leading organisations across engineering, technology, construction, life sciences and defence. As an Employee-Owned Trust (EOT) our people are the heart beat of the business. We're looking for a highly organised, proactive, and personable Senior Business Support Administrator to become the operational heartbeat of our growing recruitment business. You'll be at the centre of everything that keeps the business moving - supporting consultants, managing contractor compliance, producing contracts, coordinating operational projects, improving systems, and helping us embrace new technologies including AI. Senior Business Support Administrator duties include Contractor & Compliance Management Producing contractor contracts and onboarding documentation Preparing and managing Umbrella Terms of Business and client agreements Maintaining contractor records and compliance files Chasing clients, contractors and suppliers for documentation Supporting audits, compliance activities and quality processes Lead and co-ordinate on ISO audits Attend Senior Management meetings Ensuring all records are accurate, compliant and up to date Supporting the recruitment team with administration and operational processes Producing reports, KPI dashboards and management information Managing CRM, job board and system administration Coordinating business projects, process improvements and system upgrades Supporting tenders, commercial documentation and client requirements Organising team events, incentives and internal communications Liaising with our IT MSP with any IT issues and setting up new starters Helping us improve processes through automation and AI tools Stock check of office equipment and order as and when required Experience required Previous experience in either Sales Support, or Office Administrator or HR or Compliance Administrator or Office Co-ordinator or Business Executive or Customer Service Experience producing contracts and business documentation Strong administration and organisational skills Excellent Microsoft Office skills Experience with CRM systems and databases Understanding compliance processes and contractor administration would be highly advantageous Knowledge of ISO beneficialIf you enjoy working as part of a team in a fast paced environment then please do give me a call to discuss further Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website

Our client is an award-winning RIBA-chartered practice. They are looking for a part time Marketing & BD Manager working approximately 25 hours per week on a £60K salary pro rata. The architecture side of the practice is entering an important phase of growth, with a particular focus on the residential sector over the next several years. The Opportunity This is a senior strategic role sitting at the intersection of marketing, business development, sector positioning and client engagement. Working within the residential development landscape. The role would suit someone who has already built solid experience within architecture, design, development, planning or the wider built environment. It would also offer the opportunity to diversify into the legal through our expert witness team. Key Responsibilities Business Development & Strategy Work with the Board and Directors. Monitor market trends. Support the development of strategic relationships. Maintain visibility of framework opportunities. Bids, Frameworks & New Business Lead and coordinate framework submissions. Develop and maintain high-quality bid collateral. Coordinate internal contributions to ensure timely and high-quality submissions Help improve bid processes. Marketing & Communications Manage the practice’s marketing activity across digital platforms, social media, awards, PR, and editorial content Oversee the production of outward-facing materials. Coordinate photography, project storytelling, and thought leadership content. Support the ongoing development of the practice website and wider brand presence Expert Witness Promotion & Marketing Develop and deliver a dedicated marketing and BD strategy. Produce targeted collateral Build and maintain relationships with law firms, barristers’ chambers, and professional bodies Coordinate thought leadership Manage the expert witness team’s digital presence. Events & Client Engagement Represent the practice at industry events, networking functions, and sector forums Support the planning of client engagement Assist Directors in preparing for presentations. i The Person Essential Experience in a marketing, business development, or communications role within architecture, design, development, planning, or the wider built environment A strong understanding of the residential development sector Experience supporting bids, tenders, framework submissions, or competitive new business activity Strong written and verbal communication skills Commercial awareness and the ability to identify opportunities and market trends A strong visual eye Proficiency in Adobe InDesign, PowerPoint or Keynote, and Microsoft Office Desirable Experience within residential development, Build to Rent, Later Living, affordable housing, or mixed-use sectors Familiarity with public sector procurement and framework structures Experience coordinating PR, events, or external creative consultants Familiarity with CRM systems, bid platforms, or marketing analytics tools What We Offer A genuinely strategic role The opportunity to help shape the next phase of growth Exposure to a diverse portfolio across residential, healthcare, and mixed-use sectors A collaborative and experienced team environment Flexible and hybrid working arrangements Competitive salary commensurate with experience Long-term opportunity for progression as the practice continues to grow