Customer support jobs in East GrinsteadCreate job alerts

£46,000 - £62,000 per annum | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re confident, inspiring and always ready to get hands-on. Just like you. As a Lidl Store Manager, you’re ready to embrace our unique culture and play a key part in building our global business. From taking ownership of your store and keeping customers happy to developing and inspiring your team, you’ll lead from the front and guide us toward success. You’ll find plenty of challenges and with them, the thrill of seeing your hard work pay off; hitting targets, solving problems and championing your team to reach their full potential. In return, we’ll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here. • Motivate and support your team, learning from our Company Values, • Confidently create an environment where every colleague can achieve their best work, • Be responsible for managing and improving the day-to-day operations and performance of your store’s KPIs, • Optimise processes and solving problems to keep your store running like clockwork and your team focused on their tasks, • Make sure that excellent Customer Service is given to everyone who shops with us, • Location is for visibility, we are currently recruiting for the wider area., • Experience leading and developing a team in an exciting, fast-paced environment, • Excellent time-management, delegation, and problem-solving skills, • A pride in offering unmatched support to your customers and your team through every shift, • Strong communication skills to tackle even the trickiest conversations, • The confidence to monitor, manage and improve your store’s key performance indicators, • 30-35 days holiday (pro rata), • A fully expensed company car or car allowance, • 10% in-store discount, • Contributory pension scheme, • Enhanced family leave, • Plus, more of the perks you deserve We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

#GoWithYourFlow Come and join us as a results driven Assistant Manager to deliver sales and exceed customer expectations as part of a hugely successful branch team. The Role: As an Assistant Branch Manager, you will report directly to the Branch Manager and support the day to day running of the branch. You will identify and capitalise on every sales opportunity, inspiring your customers with the p... ZIPC1_UKTJ

Job Description – Full Stack Developer January 2026 Position: Full Stack Developer Location: Edenbridge, Kent Reports to: CEO and Founder Contract Type: Permanent 5 days a week (Hybrid Working with 3 days in Edenbridge, Kent, UK) Salary: Competitive, based on experience Application deadline: 8th February 2026 About Buff Browz and Buff Lashes Buff Browz and Buff Lashes are the fastest growing forces in eyebrow maintenance and lash industry, redefining the industry through innovation and education. We provide high performance products and training designed to empower brow technicians from beginners to professionals. About the Role We are seeking a Full Stack Developer – Booking App with technical excellence, creativity, and commercial acumen to help shape the digital backbone of our fast‑growing beauty e‑commerce business. We’re building a next-generation booking system app and need a skilled Full-Stack Developer to own both the frontend and backend. This role builds, optimises, and maintains the digital platforms that power the brand’s online customer experience. It blends technical engineering with commercial awareness, ensuring the e‑commerce ecosystem is fast, reliable, personalised, and conversion‑driven. You’ll need to maintain a seamless, secure, and scalable platform that users will love and that defines our customer journey—from product discovery and browsing to checkout and post‑purchase engagement. This role suits someone who thrives in a design‑led, high‑growth environment and enjoys collaborating across product, marketing, creative, and operations. The ideal candidate combines a passion for customer experience with strong problem‑solving skills, balancing multiple priorities while anticipating needs and ensuring our digital products deliver seamless, engaging journeys worldwide. Aligned with our growth ambitions, you will be motivated to work in an organisation that fosters creativity, innovation, and ambition. Key Accountabilities 1. Application Development & Enhancement • Develop backend services and APIs for bookings, payments, and notifications., • Integrate payment gateways and ensure app security., • Collaborate with designers for a smooth user experience., • Write clean, efficient code and handle debugging/testing. 2. Front-End Development • Build and maintain mobile app (iOS, Android, or cross-platform)., • Create responsive, accessible, and visually engaging user interfaces that reflect the brand’s beauty aesthetic., • Implement product pages, shade selectors, quizzes, and interactive components that enhance discovery and conversion., • Optimise site performance for speed, SEO, and mobile-first browsing. 3. Back-End Development • Build and maintain APIs, databases, and integrations that support product catalogues, checkout flows, subscriptions, and loyalty programmes, • Ensure secure handling of customer data, payments, and authentication., • Develop scalable architecture to support high-traffic campaigns (e.g., product drops, influencer collaborations). 4. E‑Commerce Platform & Integrations • Work with platforms such as Shopify, Magento, BigCommerce, or custom stacks., • Integrate third‑party tools: CRM, ERP, fulfilment, reviews, analytics, and marketing automation., • Support A/B testing, personalisation engines, and recommendation algorithms., • Troubleshoot and resolve platform issues to ensure minimal downtime and smooth customer journeys 5. Cross‑Functional Collaboration • Partner with design, marketing, product, and supply chain teams to translate commercial goals into technical solutions.Participate in sprint planning, backlog refinement, and iterative releases., • Provide technical insight for new product launches, promotional campaigns, and UX enhancements. 6. Quality, Security & Reliability • Write clean, maintainable code with strong documentation., • Conduct code reviews, testing, and debugging., • Ensure compliance with data protection, accessibility, and security standards., • Apply secure coding practices and ensure compliance with GDPR and other relevant regulations., • Conduct code reviews, testing, and quality assurance to uphold high standards., • Support incident response and root‑cause analysis when issues arise. 7. Data, Analytics & Performance • Optimise site speed, performance, and stability across devices and regions., • Collaborate with data and marketing teams to implement tracking, A/B testing, and performance dashboards., • Safeguard data integrity across customer, product, and transactional systems. Essential Skills, Qualifications & Experience • Strong full-stack development experience (React Native/Flutter + Node.js/Django/etc.), • Experience with databases and REST/GraphQL APIs, • Knowledge of payment integrations (Stripe, PayPal), • Natural problem‑solver with a customer‑mindset and commercial awareness., • Experience with booking/reservation systems, • Desirable to have familiarity with real-time updates, geolocation and notifications., • Familiarity with e‑commerce platforms and their ecosystems., • Understanding of UX/UI principles and experience collaborating with creative teams., • Excellent communication and stakeholder management skills, with the ability to influence at all levels, including board level., • Strong relationship builder, able to negotiate and influence global suppliers and partners. Desirable Experience • Background in beauty, fashion, lifestyle, or other design‑led consumer brands., • Exposure to personalisation engines, recommendation systems, or loyalty platforms. Why Join Us • Opportunity to shape the digital experience of a high‑growth global beauty brand., • Collaborative, creative culture with a focus on innovation and sustainability., • Competitive compensation and benefits, including hybrid working and professional development opportunities., • A role at the intersection of beauty, commerce, and digital technologies., • Build an app that people actually use and love., • Collaborative and ambitious team. Our commitment We are committed to diversity, equity, and inclusion and to a transparent recruitment process that fosters belonging. We encourage people from all backgrounds to apply. We are committed to an accessible application process. If you feel that you need any adjustments during the application or interview process, please contact us by email.

Job Description Production Engineer Location : East Grinstead Full time Onsite Job Description At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture. As a Production Engineer you will be responsible for the assembly of new product and maintenance, repair, and overhaul of customer owned product. The ideal candidate will collaborate on process improvements, prioritize safety, and ensure efficient operations while demonstrating significant mechanical knowledge and an ability to work effectively in a team. What you will be doing: • Perform maintenance and repair tasks on series 1600 and 4000 applications in accordance with the working manual, with opportunities to support other business units in the field as required., • Assist in the assembly and preparation of 199 and 2000 applications, as required., • Demonstrate relevant technical knowledge to support troubleshooting and diagnostics of different applications., • Conduct engine and component inspections and cleaning as required., • Identify opportunities for cost reduction and efficiency improvements in operations., • Collaborate with the lean team to identify and implement process improvements., • Utilize special tools and measuring equipment as necessary., • Complete relevant process documentation as required., • Comply with all health and safety regulations., • Foster a positive work environment that encourages teamwork and collaboration., • Maintain high standards of cleanliness and housekeeping in all production and shopfloor areas and facilities., • Manoeuvre products and materials using plant machinery in accordance with assigned competencies., • Attend training courses as required to enhance job performance., • Maintain a monthly utilization rate of 85% or higher., • Be responsible for ticket management, ensuring the accurate recording of material and labour hours for job-related tickets assigned to you. Prioritize the completion of these tickets, including C4S tickets, before engine and powerpack applications depart. Ensure all tasks are promptly completed and submitted, adhering to established standards while remaining compliant. • NVQ Level 3 in Maintenance / Engineering, • Skilled in maintenance and repairs with a strong technical background., • Proficient in basic troubleshooting and diagnostic methods., • Ability to identify ways to save money and improve efficiency., • Excellent teamwork skills and ability to foster a positive work environment., • Organized, with a keen attention to cleanliness on the shopfloor and the wider facility., • Takes ownership and demonstrates accountability for task completion., • Capable of safely operating machinery., • Responsible, reliable, and dependable in completing tasks on time., • Language: Must be fluent in both written and spoken English., • Literacy and Numeracy: Must be competent in both., • Must possess a full, clean driving license and be a UK passport holder., • Experience driving forklift/tow truck and crane operation is preferable, although training will be provided., • On-the-job training will be provided for SAP C4S, 3C's, MTU Go!Care and MTU Business Portal. We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These technologically advanced solutions serve our customers in the marine and infrastructure sectors worldwide. Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too. Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive. Type of Contract PermanentPandoLogic. Keywords: Production Engineer, Location: East Grinstead, ENG - RH19 1EE

Summary £13.00 - £13.95 per hour | 25 to 30 hour contract | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you. As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve. In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist. What you'll do Be a Lidl expert, helping our customers with their questions, queries and requests Efficiently work deliveries as they arrive in store Passionately provide excellent customer service Proactively keep the bakery topped up by baking fresh goods Expertly merchandise and maintain our middle aisles of Non-Food products What you'll need Experience working in a fast-paced environment Excellent customer service skills Flexibility to start a shift early or finish late A positive approach to changing priorities Drive and passion to work hard and make your store a success A smile on your face and a friendly manner to inspire your team and help our customers What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Pension scheme Enhanced family leave Long service award Plus, more of the perks you deserve We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check

A leading IT support services provider is looking for a Service Desk Analyst to deliver high-quality IT help to users working from home and the head office. The role involves managing service requests, providing 1st and 2nd line support, and ensuring service levels are met. The ideal candidate shoul

This role involves providing professional and customer-focused support to both Head Office and Site staff, ensuring that all service requests are recorded and prioritized accurately. A membership organization in East Grinstead is seeking a Service Desk Analyst to join their team. The ideal candidate

The role requires strong communication and customer service skills, as well as experience in a busy service desk environment. A well-established membership organisation in East Grinstead is looking for a Service Desk Analyst to provide technical support to users. You will assist in troubleshooting h

A leading developer of scientific instrumentation is seeking a Mechanical Technician to provide top-tier customer support in Forest Row.

BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction along with brining our values to life for their team and our customers. REWARDS • An achievable bonus scheme worth up to 15% of annual salary, • An additional Secret Shopper bonus worth up to £2,000, • High Performer Awards and Bonus's, • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000, • 33 Days paid holiday, • Paid breaks, • Free burgers, fries and shakes while on shift, • Life assurance, • All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your payOTHER AWESOME PERKS, • Days out and social events, • Invite to the annual Assistant Manager conference, • Team competitions - Fry Cup and Olympics, • Five Guys Perks - employee discount program, • Access to wellbeing support and employee assistance programme (EAP), • Development opportunities to grow a career with us!, • Apprenticeships to gain recognised qualifications, skills and progression opportunities, • Enhanced Maternity & Paternity Leave, • Pension schemeAS AN ASSISTANT MANAGER YOU'LL BE, • Responsible for Shift Managers and Crew, • Supporting the delivery of perfect burgers and fries, • Providing an above and beyond experience for your team while creating an awesome working environment where people are happy to come to work and have fun, • Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way, • Leading from the front, you will be hands on working with the team on the line and on floor with customers, • Responsible for supporting your General Manager and delivering store results, • Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs, • Running smooth day to day operations, thinking about long term plans, • Always leading with our values, • Developing your team to ensure there is a strong talent pipelineAS AN ASSISTANT MANAGER YOU'LL BE ENTHUSIASTIC ABOUT, • Perfect Burgers and Fries, • Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity, • People - Experienced hands-on leadership skills, • Customer serviceINCREDIBLE CAREERS WITH FIVE GUYS, • If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us., • Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office., • Five Guys isn't just a job - it can be a career!

The role involves responding to sales inquiries, providing customer service, and supporting the sales team with various tasks.

The ideal candidate will have at least a year of experience on a busy Service Desk, with skills in troubleshooting and customer support. A dedicated recruitment agency is seeking a Service Desk Analyst located in East Grinstead. In this role, you will provide essential support for hardware and softw

Salary: £36,000 - £41,000 plus, Van, Tools, Company Bonus Scheme and regular overtime Location: East Grinstead & South Croydon Hours: 40 hours per week Contract Type: Permanent We have an exciting opportunity for an experienced Carpenter who has skills other trades to join our team!!! We're looking for someone who can deliver a first class service to our properties covering East Grinstead, South Croydon and surrounding areas. A Multi Trade Operative will be responsible for carrying out a wide range of maintenance, responsive repairs, void works & property MOTs connected with all aspects of their specialist trades and any secondary trades. The works shall be carried out in an efficient way and completed within required deadlines. Please review the full role profile on our website before applying. If you're a reliable, experienced Carpenter with skills in other trades and can provide good customer care we want to hear from you. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Apply now!!!!!! You must hold a valid UK driving licence as a company vehicle will be provided for work use only. This post is subject to Basic Criminal Record Check Clearance. We reserve the right to close this advert early. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. TPBN1_UKTJ

Title: Service Engineer - Marine Propulsion Reference: 1420/22 Sector: Power & Propulsion Type: Permanent Location: Various Locations across the UK Salary: Competitive HSB Technical's Power & Propulsion team is seeking multiple Service Engineers to support a range of leading businesses across the UK, Europe, Middle East, and Africa (EMEA). This is an exciting opportunity to work on state-of-the-art waterjet systems for a key OEM in the marine industry, supporting major MOD clients' vessels including: Coastguard and Police boats Royal Navy Pacific Fleet vessels Workboats Fast Ferries The role involves frequent travel, typically in 5-day assignments , with most weekends spent at home. As a Service Engineer, you will act as the company's on-site representative , providing hands-on support to customers, distributors, and service agents. Key Responsibilities - Service Engineer - Marine Propulsion As a Service Engineer, you will act as the company's on-site representative across the EMEA region. Your responsibilities will include: Delivering technical support on-site and remotely , ensuring customer satisfaction and operational efficiency. Conducting detailed inspections , producing comprehensive reports with clear recommendations. Completing refurbishment and repair works , including mechanical and electronic systems, following customer approval. Recommending parts replacements and associated costs, ensuring repairs are completed efficiently and to a high standard. Performing fault finding and troubleshooting on complex propulsion and control systems. Delivering training sessions for customers and service agents, using hands-on methods and supporting PowerPoint presentations. Ensuring all work is performed safely, efficiently, and in compliance with company and client procedures . Knowledge & Skills - Service Engineer - Marine Propulsion Strong knowledge of hydraulics, pneumatics, and mechanical controls . ( Thrusters & Water Jet propulsion systems ) Ability to read and interpret mechanical, hydraulic, and electrical drawings . Excellent report writing and communication skills . Willingness to travel across the UK and internationally . Qualifications - Service Engineer - Marine Propulsion Full UK driving licence . Valid passport . Recognised engineering apprenticeship or equivalent qualification. This role is advertised by HSB Technical , acting as the appointed recruitment consultancy. Our client base is global, well-established, and respected within the Power & Propulsion sector. TPBN1_UKTJ

Front Office Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Are you passionate about exceptional guest service and ready to lead a team that creates unforgettable first impressions? Were looking for a confident, people-focused Front Desk Manager to lead our Front Office team the friendly faces who meet, greet, and shape the memories our guests take home. If you thrive on motivating others, anticipating guest needs, and consistently going the extra mile, this could be the perfect role for you. Job Summary As Front Desk Manager, you will be responsible for the daily operation of the Front Desk and the leadership of the Front Office team. Youll work hands-on with associates to ensure smooth guest arrivals and departures, delivering consistently high service standards while maximising guest satisfaction, team engagement, and departmental financial performance. Key Responsibilities Deliver outstanding guest service and resolve complaints professionally and effectively Maximise room revenue through upselling and strategic initiatives Ensure full compliance with Marriott brand standards and audit requirements Lead, coach, and develop the Front Office team through regular reviews and training Oversee daily Front Desk operations, including rotas, reporting, and guest facility bookings Promote safety, compliance, and strong cross-department communication Use hotel systems (Opera, GXP, MARSHA) to monitor performance and guest satisfaction Qualifications & Skills Diploma or equivalent qualification Minimum 3 years experience in a hotel Front Office leadership role Strong working knowledge of Marriott systems Excellent leadership, communication, and customer service skills Highly organised, proactive, and professional What is ARC? We are guided by our values: We embrace diversity We develop our people We care for our visitors We think about our impact We are proud of our sport Work Perks As part of the ARC family, youll enjoy: Annual passes to attend any of our 21 venues Discounted food and ARC days out Discounted hotel stays Cycle to Work scheme Study assistance schemes Holiday allowance increasing with service, up to 28 days Company life assurance scheme Discretionary group annual bonus scheme Internal development programmes to support your career progression At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions. We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions. We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society. TPBN1_UKTJ

Data Center Contract Manager - East Grinstead We are urgently looking for an experienced contract manager who has previous experience working in the Data Center sector. We require someone who has experience with either maintenance & engineering, FM or MEP. Ideally from an MEP qualified background you will lead a team to deliver service excellence. Job Purpose To lead our on-site Data Centre Operations team, ensuring delivery excellence of a business critical 24/7/365 operating environment for a key customer. Accountability for meeting or exceeding against contracted SLAs in this high availability environment in the delivery of Critical Engineering and Facilities Management services. Own and develop a professional relationship with the client to deliver positive customer outcomes. Building on that relationship, extend our additional Data Centre Service capabilities within the account. Responsibility for rigorous adherence to all Quality Health & Safety measures to ensure the safety of the teams on site always. Through effective change control procedures ensure that all works are carried out to the required specification, time and costs, and that all required commercial agreements are in place. In delivery of the above, own the P&L for the site, providing monthly forecast accordingly, and delivering or exceeding against those forecast plans. Key Responsibilities Leading from the front, ensure that contractual commitments are met or exceeded. Ensuring customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts. Identify & leverage all opportunities for the strategic development of the contract, to deliver increased turnover and profitability. Through additional services and projects add value for the client such that contracts are retained. Management of Maintenance & Engineering infrastructure. Ensure the provision of Quality health and safety working conditions, and that all required policy and processes are effectively implemented across our teams, services, and subcontractors. Regularly review and audit of the same. Ensure teams are fully trained as required to carry out their duties, ensuring routine reviews and personal development plans are in place to continually raise our game. Following on from the above, implement and manage an effective succession planning plan and high employee engagement scores. Be the responsible lead for all things High Voltage related and the associated activities. Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward of the team. Delivering effective business communication through relevant contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate. Take the lead on governance of the account, proactively ensuring all Service Reviews and Quarterly Business Reviews are in place. Escalate issues or incidents in a timely and appropriate way to ensure Data Centre Services Leadership team are informed and that key Customer relationships are protected. Experience, Knowledge, Skills and Abilities Essential Knowledge or experience within data centre environments in a high availability sector. One or more of the following: Maintenance & Engineering, facilities management, projects, building services experience. Proven track record in leading a team to deliver service excellence through enabling and empowering the team within a framework of regulatory requirements. Ability to communicate at all levels both internally and externally, including Client relationship at C suite level. Experience of managing essential suppliers and third-party providers in a collaborative way. Commercial awareness and business acumen, using financial metrics to drive improved margins. Strong influencing and negotiation skills Excellent presentation skills be they written or verbal, able to tailor presentations to be relevant to the audience Desirable ILM level 3 and above Core qualifications and background in Electrical and Mechanical systems TPBN1_UKTJ

Role:Customer Support Engineer - WAMS Key Skills:WAMS, Power Systems, EMS, DMS, SCADA, eterra Details: Bachelor's degree in Electrical Engineering, Computer Science, or related field.

Service Delivery / Customer Support Manager. You don’t just want to manage support, you want to own the customer experience end-to-end. Service Delivery / Customer Support Manager.

Role:Customer Support Engineer - GridOS (Kubernetes + Kafka) Experience with GridOS or other grid data management platforms.

You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don&rsq

Ensure the right tools and systems are in place to provide clear customer support performance metrics and maintain compliance with all customer-level agreements. The role of Customer Support Quality Lead will be responsible for ensuring site Quality Management processes and procedures meet the requi

About the Role: Honeywell Aerospace Technologies is seeking a driven and customer-focused Senior Customer Support Management Professional to support a high visibility transformation programme. You will be the primary liaison supporting a key customer escalation, working closely not only with the cu

You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way. Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to. Where:&nbs

The main responsibilities for the role of Customer Support Quality Lead job based in East Sussex are: -Collaborate with the Technical Support Manager and wider technical support team to deliver a best-in-class customer experience for post-sale quality investigations and non-conformance management.

As Customer Support Administrator you be providing administrative to support to our Customer Support team in Cheadle. Come and join us as a Customer Support Administrator at our Head Office site in Cheadle!. With a passion for customer service, you will have good attention to detail, and you will en

Role:Customer Support Engineer - WAMSKey Skills/ Screening QuestionsDetailed JDWAMS, Power Systems, EMS, DMS, SCADA, eterraBachelor's degree in Electrical Engineering, Computer Science, or related field.

The Opportunity:If you're a talented, experienced Customer Services Supervisor who truly wants to deliver the highest level of customer satisfaction in a B2B and B2C environment,whilst inspiring your team to do the same, then we'd love to hear from you. You will be accountable for leading, developin

Customer Support Manager or Senior Customer Support OperativeIf required, sources materials cost effectively, with the agreement of the Customer Support Manager or Senior Customer Support OperativeKeeps the Customer Support Coordinators updated of progress on customer remediation worksBuilds relatio

The role of Customer Support Quality Lead will be responsible for ensuring site Quality Management processes and procedures meet the requirements of international standards, customer requirements and c. A world leader in design and manufacturing of leading-edge technologies is looking for a Customer

Primary ResponsibilitiesDemonstrates role model customer behaviourActs as an inspiring role model across the team in the delivery of great customer serviceAlways demonstrates positive behaviour when discussing or interacting with customersAlways engage with customers in a professional manner so they

Customer Support Team Lead - Broad Street West, Sheffield, EnglandCompany DescriptionSopra Banking Software works with more than 1,500 banks, building societies and specialized finance providers across more than 80 countries worldwide. Job DescriptionThe Customer Support Team Leader is responsible

Primary ResponsibilitiesDemonstrates role model customer behaviourActs as an inspiring role model across the team in the delivery of great customer serviceAlways demonstrates positive behaviour when discussing or interacting with customersAlways engage with customers in a professional manner so they

Role- Customer Support Engineer - DERMSLocation - Edinburgh/Paris/BucharestKey Responsibilities: Deliver L2/L3 support for DERMS applications, integrations, and services.

Primary ResponsibilitiesDemonstrates role model customer behaviourActs as an inspiring role model across the team in the delivery of great customer serviceAlways demonstrates positive behaviour when discussing or interacting with customersAlways engage with customers in a professional manner so they

Job Title: Senior Customer Support Management Professional Location: Yeovil, UK (Hybrid) 3 onsite 2 at home Pay Rate: £24-£30 per hour Hours: Monday - Friday 37 hour work week with core hours of 9:00-16:00; some flexibility expected for customer or travel needs. About the Role:Honeywell Aerospac

Primary ResponsibilitiesDemonstrates role model customer behaviourActs as an inspiring role model across the team in the delivery of great customer serviceAlways demonstrates positive behaviour when discussing or interacting with customersAlways engage with customers in a professional manner so they

The main responsibilities for the role of Customer Support Quality Lead job based in East Sussex are: -Collaborate with the Technical Support Manager and wider technical support team to deliver a best-in-class customer experience for post-sale quality investigations and non-conformance management. A

You will be part of our our Wealth Organisation, providing telephony support in one of our areas: Investment Bonds Pension Savings Platform Investments But don’t worry about the product, it’s the care that you can bring to our customers that we care about most! Our products can be technical

The role of Customer Support Quality Lead will be responsible for ensuring site Quality Management processes and procedures meet the requirements of international standards, customer requirements and c. A world leader in design and manufacturing of leading-edge technologies is looking for a Customer

You will be part of our our Wealth Organisation, providing telephony support in one of our areas: Investment Bonds Pension Savings Platform Investments But don’t worry about the product, it’s the care that you can bring to our customers that we care about most! Our products can be technical

Role: Customer Support Engineer - WAMSKey Skills: WAMS, Power Systems, EMS, DMS, SCADA, eterraDetails:Bachelors degree in Electrical Engineering, Computer Science, or related field.

You will be part of our our Wealth Organisation, providing telephony support in one of our areas: Investment Bonds Pension Savings Platform Investments But don’t worry about the product, it’s the care that you can bring to our customers that we care about most! Our products can be technical

An opportunity exists to join our Customer Support Team at our Manchest.

Our products can be technical - there is a lot to learn but don’t worry, you’ll receive plenty of training and support to help our customers with their complex queries. There is a lot to learn but don’t worry, through great training and coaching you’ll be well prepared to support the needs o

A growing business is seeking an organised and customer-focused Sales Support & Customer Service Executive to join its commercial team at their beautiful, modern and friendly office in Reigate. This role supports Sales Managers and manages customer orders from quote through to delivery, ensuring acc

There is a lot to learn but don’t worry, through great training and coaching you’ll be well prepared to support the needs of our customers and financial advisers. Our products can be technical - there is a lot to learn but don’t worry, you’ll receive plenty of training and support to help ou

Role:Customer Support Engineer - GridOS (Kubernetes + Kafka) Experience with GridOS or other grid data management platforms.

There is a lot to learn but don’t worry, through great training and coaching you’ll be well prepared to support the needs of our customers and financial advisers. Our products can be technical - there is a lot to learn but don’t worry, you’ll receive plenty of training and support to help ou