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We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

2nd Line Support Engineer Salary: £35,000 - £45,000 Location: East Grinstead About the Role Our client is a small IT Consultancy who are looking to hire a 2nd Line Support Engineer on a permanent basis. This is working for an IT Consultancy, the company is based in East Grinstead and the role is office based with the occasional client visit, who are all local but you would need to have access to a car and a Full UK licence. Skills Required • Excellent communication skills, • High level of Customer Service skills, • Hardware PC and Laptop builds, • Software configuration, deign and installs, • Exchange and Microsoft 365, active directory, DNS, DHCP, etc., • Experience of Intune configuration and management, • Experience with Microsoft Azure environment and systems, • Understanding of virtualization technologies (Hyper-V), • Excellent understanding of networking –switches, routers , VLANS, Wireless etc., • Excellent documentation Skills, • Good Knowledge of SharePoint, • Knowledge of scripting tools (PowerShell), • Good knowledge of troubleshooting hardware including UPS, NAS, Printers, • Full clean driver license What’s next? If this sounds like it could be worth a conversation, then apply today and we’ll aim to be in touch shorty.

Become a Driving Instructor with My Four Wheels Earn Up to 50,000! Are you looking for a career change that offers fantastic earning potential, flexibility, and job satisfaction? Join My Four Wheels , one of the UKs most trusted and highest-rated driving schools, and start your journey towards a rewarding career as a driving instructor. No previous experience is neededjust a passion for teaching and the drive to succeed! Why Choose My Four Wheels? High earnings potential Earn up to 38,688 per year working 32 hours per week, with the opportunity to earn 50,000 for full-time hours (40-hour week). Flexible working schedule Work when it suits you! Whether you prefer weekdays, evenings, or weekends, you set your own hours. Work locally Most of our instructors operate within a 30-minute radius of their home, reducing travel time and increasing earning potential. Your own dual-control car Choose from a range of brand-new and nearly-new vehicles, including the Ford Puma, Renault Clio, MG3, and Vauxhall Corsa, all supplied by leading UK dual-control car providers. 5-star rated driving school Join a trusted and well-established driving school with a strong track record and high learner pass rates. Job satisfaction Experience the rewarding feeling of helping learners gain confidence and pass their driving tests, enabling their independence. The Role of a Driving Instructor As a driving instructor with My Four Wheels, you will: Teach learners of all skill levels, helping them develop safe and confident driving habits. Structure lessons to suit individual learning styles. Offer guidance and support to ensure students pass their driving tests. Be part of a professional, highly rated driving school with ongoing support and resources. What We Look For To become a driving instructor, you must: Have held a full UK driving licence for at least three years. Have no more than five penalty points and no driving bans in the last five years. Be reliable, punctual, and patient, ensuring students feel comfortable and supported. Have good communication and customer service skills to build rapport with learners. Take control of your career and start a new, rewarding journey Apply Now!

Job Description Case Handler East Grinstead Full time Job Description Case Handler and you will report to the Service Supervisor - PowerGen At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture. As the Case Handler you will assist and support the PowerGen Service Department by administering UK & ROI customers in PowerGen applications. What you will be doing: Processing customer requests for Service / Warranty Work To raise C4S tickets and process through to completion Producing service quotations, cost calculations & invoices Producing purchase orders required for department as necessary. Identifying spare parts using engine parts catalogues. Issuing goods and making stock transfers as required. Collating and checking engineers reports. Processing engineers reports in the TOGA warranty system. Submitting claims to the factory ensuring they are submitted within set timescales. Take the lead on customer communication and assist Supervisor with scheduling activities. When required, check accuracy of warranty claims prior to submittal. Ensuring prompt and correct delivery of requested warranty return parts to factory. Administration responsibility for Value Care Agreements with key customers. Assisting with preparing parts orders for delivery or collection by engineers. Creation/Update of process maps & work instructions for administrative tasks. Assist with training and onboarding new starters as necessary. To deputise for the Supervisor where appropriate Regularly run C4S reports, analyse data, and track resolution times. Present monthly updates in a presentation to the office team. Position Qualifications Capable of accurate data entry are all essential to the role Must also have excellent verbal and written customer communication skills Computer literate with good keyboard skills. Proficient in MS Office, particularly XLS, Word and email You may occasionally be required to travel to our factory in Germany for product training (~1 week per year). Preferred requirements: SAP - On the job training will be provided for SAP, MTU Business Portal & Warranty System Good attention to detail Well organised Power Systems is the Rolls-Royce business which provides world-class power solutions and complete life-cycle support under our product and solution brand mtu. Through digitalisation and electrification, we strive to develop drive and power generation solutions that provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility. We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These technologically advanced solutions serve our customers in the marine and infrastructure sectors worldwide. Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too. Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive. Type of Contract PermanentPandoLogic. , Location: East Grinstead, ENG - RH19 1EE

Job Description We are seeking a skilled Production Engineer responsible for the assembly of new product and maintenance, repair, and overhaul of customer owned product. The ideal candidate will collaborate on process improvements, prioritize safety, and ensure efficient operations while demonstrating significant mechanical knowledge and an ability to work effectively in a team. Key Responsibilities: Perform maintenance and repair tasks on series 1600 and 4000 applications in accordance with the working manual, with opportunities to support other business units in the field as required. Assist in the assembly and preparation of 199 and 2000 applications, as required. Demonstrate relevant technical knowledge to support troubleshooting and diagnostics of different applications. Conduct engine and component inspections and cleaning as required. Identify opportunities for cost reduction and efficiency improvements in operations. Collaborate with the lean team to identify and implement process improvements. Utilize special tools and measuring equipment as necessary. Complete relevant process documentation as required. Comply with all health and safety regulations. Foster a positive work environment that encourages teamwork and collaboration. Maintain high standards of cleanliness and housekeeping in all production and shopfloor areas and facilities. Manoeuvre products and materials using plant machinery in accordance with assigned competencies. Attend training courses as required to enhance job performance. Maintain a monthly utilization rate of 85% or higher. Be responsible for ticket management, ensuring the accurate recording of material and labour hours for job-related tickets assigned to you. Prioritize the completion of these tickets, including C4S tickets, before engine and powerpack applications depart. Ensure all tasks are promptly completed and submitted, adhering to established standards while remaining compliant. Undertake any other production or facilities-related activities as reasonably required by the Operations Manager, Supervisor, or Team Leader. This list is not exhaustive and may change. Personality / Job Skills: Skilled in maintenance and repairs with a strong technical background. Proficient in basic troubleshooting and diagnostic methods. Ability to identify ways to save money and improve efficiency. Excellent teamwork skills and ability to foster a positive work environment. Organized, with a keen attention to cleanliness on the shopfloor and the wider facility. Takes ownership and demonstrates accountability for task completion. Capable of safely operating machinery. Responsible, reliable, and dependable in completing tasks on time. Note: This job is physically demanding. Computer Skills: Computer literate with proficient keyboard skills and knowledge of both Windows and IOS based systems. On-the-job training will be provided for SAP C4S, 3C's, MTU Go!Care and MTU Business Portal. Requirements: Language: Must be fluent in both written and spoken English. NVQ Level 3 or equivalent Literacy and Numeracy: Must be competent in both. Must possess a full, clean driving license and be a UK passport holder. Experience driving forklift/tow truck and crane operation is preferable, although training will be provided. Type of Contract PermanentPandoLogic. Keywords: Production Engineer, Location: East Grinstead, ENG - RH19 1EE

We are seeking an accomplished Mechanical professional to join their team and provide high-quality technical and customer support to both external customers and internal teams. Act as the central point of contact for post-sales support activities – creating and managing support cases, work ord

Mechanical Technician – Customer Support Location: Fully site-based in Forest Row, East Sussex Salary: £30,000-£35,000 plus benefits Job Type: Permanent, Full Time VRS are partnering with a leading developer of innovative scientific instrumentation, whose cutting-edge analytical

Driver Development Coach Depot: Newchapel Depot Salary £42,000 A quick look at the role To support the safe and effective running of day-to-day operations of a Depot by ensuring all drivers are trained to a high standard. Ensuring that statutory, legal and operational requirements for safe, competent drivers are met and maintained through monitoring driver practices and behaviour through induction and vocational training. And where appropriate take efficient action to ensure our driver community remains safe and compliant. Your core responsibilities • Recruitment and Onboarding : Support the hiring process with pre-employment assessments and deliver a comprehensive 5-day Driver Induction aligned with standards and legislation. • Ongoing Driver Training : Provide regular refresher and additional mode training to enhance driver skills and customer experience. • Record Management : Maintain accurate driver competence and training records using Express Class. • Post-Incident Support : Offer reassessment and retraining for drivers following incidents. • Driving Performance Reviews : Regularly analyse driving data with management to identify and address support needs. • Behavioural Interventions : Conduct targeted support for drivers requiring improvements in actions or behaviours., • Vehicle Updates Communication : Stay updated on vehicle technical changes and share relevant information with drivers. • Continuous Improvement and Development : Enhance training delivery, optimise driver learning, and pursue personal professional development. Biffa – we’re changing the way people think about waste At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,000+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn. Requirements Our essential requirements · Minimum 3 years of HGV driving experience, including multiple HGV modes. · Proven expertise in conducting driver assessments. · Valid Class 2 HGV Licence and Digital Tachograph. · Up-to-date CPC Training. · Basic understanding of HGV mechanics and maintenance. · Proficient in driver checks and reporting procedures. · Knowledge of relevant legislation, including Working Time Directive. · Flexible with work hours, including early starts, late finishes, night shifts, and weekends as needed. Benefits

Mechanical Technician – Customer Support Location: Fully site-based in Forest Row, East Sussex Salary: £30,000-£35,000 plus benefits Job Type: Permanent, Full Time VRS are partnering with a leading developer of innovative scientific instrumentation, whose cutting-edge analytical technologies are used worldwide across the pharmaceutical and biopharmaceutical sectors. Our client is recognised for their technical expertise, high-quality products, and strong focus on customer success. We are seeking an accomplished Mechanical professional to join their team and provide high-quality technical and customer support to both external customers and internal teams. This is a varied and rewarding role offering a blend of troubleshooting and process coordination, while acting as first-line support for all products across the business. Key Responsibilities: • Provide first-line remote/virtual technical support and troubleshooting for all company instrumentation, accessories, and associated software., • Act as the central point of contact for post-sales support activities – creating and managing support cases, work orders, service and parts quotes, and CRM documentation., • Maintain and improve Standard Operating Procedures (SOPs), ensuring documentation is accurate, effective, and up to date., • Develop and deliver training materials for field service staff, both virtually and in person., • Coordinate spare parts logistics to support efficient field service operations., • Liaise with R&D and Quality teams to report, document, and follow up on quality or product performance issues. Candidate Profile: • At least 12 months mechanical engineering experience within industry, • Strong customer service mindset with excellent communication and organisational skills., • Calm, proactive, and adaptable in a fast-paced technical environment. Please note this role is 100% site-based in Forest Row, East Sussex, and you must hold a valid driver’s licence, passport and must be able to lift up to 25kg when handling equipment. In return you’ll join a friendly, collaborative team passionate about supporting global customers and driving operational excellence. Apply to VRS today to be considered! Keywords: customer support, troubleshooting, laboratory, engineering, field service, coordinator, technical support, mechanical, engineer, pharmaceutical, pharma, in vitro, in vivo, drug development, drug discovery, pharmacology, pharmacologist, ABPI, ADME, DMPK, East Grinstead, Crawley, Crowborough, Haywards Heath, Forest Row, Tonbridge, East Sussex, Sussex, VRS9182AW Please note that by submitting your application to VRS Ltd your details will be registered with us so that we can contact you about suitable job opportunities now and in future. You may unsubscribe at any time by emailing us directly via our website.

Key Responsibilities Take ownership of a department and step up as Duty Manager when required Support the Store Manager in delivering KPIs: sales, shrinkage, and wage control Drive exceptional customer service and team engagement Oversee stock control, merchandising, and compliance standards En

Are you an ambitious retail professional ready to take the next step in your career? We're looking for a driven Assistant Manager to join one of the UK's fastest-growing value retailers. With a reputation for unbeatable customer service, career progression, and store expansion, now's the time to be part of something big. About the Role As Assistant Manager, you'll support the Store Manager and lead a high-performing team in a fast-paced, high-volume retail environment. Your role will focus on people leadership, performance management, and operational excellence - with clear progression opportunities into Store Management. Key Responsibilities * Take ownership of a department and step up as Duty Manager when required * Support the Store Manager in delivering KPIs: sales, shrinkage, and wage control * Drive exceptional customer service and team engagement * Oversee stock control, merchandising, and compliance standards * Ensure Health & Safety procedures are always followed * Analyse store data to identify areas for improvement and growth What We're Looking For * Proven experience as an Assistant Manager (or similar level) in a fast-paced retail environment * A hands-on leader who thrives on the shop floor and motivates others * Strong organisational and communication skills * Passionate about customer service and hitting targets * Proactive and eager to develop into a future Store Manager Why Join Us? * Competitive salary - up to £35,000 * Fast-paced, exciting environment with genuine career progression * Be part of a business that's expanding rapidly across the UK * Make your mark and grow with a team that values people and performance Ready to take the next step in your retail career? Apply now and be part of our East Grinstead success story. BBBH34781

We are seeking a Customer Support Coordinator to join their team and provide high-quality technical and customer support to both external customers and internal teams. Act as the central point of contact for post-sales support activities – creating and managing support cases, work orders, serv

Salary: £36,000 - £41,000 plus, Van, Tools, Company Bonus Scheme and regular overtime Location: East Grinstead, Crawley, Eastbourne Hours: 40 hours per week Contract Type: Permanent We have an exciting opportunity for an experienced Roofer who has skills other trades to join our team!!! We're looking for someone who can deliver a first class service to our properties covering East Grinstead, Crawley, Eastbourne and surrounding areas. A Multi Trade Operative will be responsible for carrying out a wide range of maintenance, responsive repairs, void works & property MOTs connected with all aspects of their specialist trades and any secondary trades. The works shall be carried out in an efficient way and completed within required deadlines. Please review the full role profile on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Apply now!!!!!! If you're a reliable, experienced Roofer with skills in other trades and can provide good customer care we want to hear from you. You must hold a valid UK driving licence as a company vehicle will be provided for work use only. This post is subject to Basic Criminal Record Check Clearance. We reserve the right to close this advert early. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 and one of LinkedIn's Top Companies 2024 TPBN1_UKTJ

Are you an ambitious retail professional ready to take the next step in your career? We're looking for a driven Assistant Manager to join one of the UK's fastest-growing value retailers. With a reputation for unbeatable customer service, career progression, and store expansion, now's the time to be part of something big. About the Role As Assistant Manager, you'll support the Store Manager and lead a high-performing team in a fast-paced, high-volume retail environment. Your role will focus on people leadership, performance management, and operational excellence - with clear progression opportunities into Store Management. Key Responsibilities Take ownership of a department and step up as Duty Manager when required Support the Store Manager in delivering KPIs: sales, shrinkage, and wage control Drive exceptional customer service and team engagement Oversee stock control, merchandising, and compliance standards Ensure Health & Safety procedures are always followed Analyse store data to identify areas for improvement and growth What We're Looking For Proven experience as an Assistant Manager (or similar level) in a fast-paced retail environment A hands-on leader who thrives on the shop floor and motivates others Strong organisational and communication skills Passionate about customer service and hitting targets Proactive and eager to develop into a future Store Manager Why Join Us? Competitive salary - up to £35,000 Fast-paced, exciting environment with genuine career progression Be part of a business that's expanding rapidly across the UK Make your mark and grow with a team that values people and performance Ready to take the next step in your retail career? Apply now and be part of our East Grinstead success story. BBBH34781 TPBN1_UKTJ

As a Sales Advisor, you will have experience in telesales and/or customer service, ideally gained in a fast‑paced sales‑driven environment. Benefits at GSF Car Parts are designed to support all aspects of our team members life throughout their career. At GSF Car Parts, our Sales Advisors make it

Customer Support Engineer 6 Month contract initially Based: Hybrid working Rate: £Market rates p/d (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. We a great opportunity for a numb

Do you enjoy solving problems with IT, engaging with customers, and working with technology, and would you like to join a supportive environment that recognises and appreciates your diligent efforts?. Be part of a supportive and innovative customer relations team. IT Customer Support Advisor (PT Wee

Advice Customer Support SpecialistAbout the RoleWe have an exciting opportunity for two individuals to join our Advice & Direct department as Advice Customer Support Specialists. Showcase strong influential and negotiation skills, while always maintaining a high level of customer service and a focus

Work on projects that support both internal and customer facing outcomes. Would you like to be part of a company that is quietly transforming how technology supports customers on the ground?. Help reduce errors and support improvements by building processes that are robust and repeatable.

The Technical Customer Support Engineer acts as the first point of contact for all ServiceMax Customers. Using your excellent communication, you will resolve customer issues in a high-quality manner, measured through customer satisfaction. Field Service domain or experience supporting/implementing F

Keywords: customer support, troubleshooting, laboratory, engineering, field service, coordinator, technical support, mechanical, engineer, pharmaceutical, pharma, in vitro, in vivo, drug development, drug discovery, pharmacology, pharmacologist, ABPI, ADME, DMPK, East Grinstead, Crawley, Crowborough

Powered Access Customer Support EngineerCosby, Leicestershire basedCheck these questions out! If you say yes to one or more of them, then this could be the role for you!Are you an engineer and want to use your technical and engineering knowledge in a warmer environment?Are you someone who works in t

Improve observability, runbooks, and support tools to make life easier for customers and teammates. If you enjoy solving technical problems, helping customers succeed, and shaping a product used by leading AEC teams, this is your chance to make an impact while growing your skills in a supportive, hi

Powered Access Customer Support Engineer Cosby, Leicestershire based Check these questions out! If you say yes to one or more of them, then this could be the role for you! Are you an engineer and want to use your technical and engineering kn

You ensure that the customer experience remains the focal point of every discussion, set SMART goals for performance improvement, and deliver feedback that aligns with our standards. You’re also hands-on, willing to dive into customer issues directly, and you become a product expert so that you ca

This role: Customer Support Engineer. The successful candidate must possess exceptional customer service skills and strong customer focus as well as strong technical skills to learn the ins and outs of our products. We are accelerating the pace of transition toward the digitalization of systems and

You’ll lead hands‑on support of customers as they deploy CRED, troubleshoot issues across the stack, and help shape how we scale technical support and implementation. Technical Support Engineer (Customer) - UK. You’ll work closely with internal teams to resolve issues, improve the support expe

Ensure that all customer contacts are handled in an efficient, effective and customer‑centric way;. Technical Support Engineer, Application Support Engineer or similar;. A Day in the Life of the Customer Support Engineer:.

You'll play a critical role delivering an excellent customer support experience to users of the platform, reporting directly to the Director of Support and processing a wide variety of tickets. Get notified about new Customer Support Engineer jobs in United Kingdom. Passionate about customer experie

As a Casino Customer Support Manager, you will be the first point of contact for our players, ensuring an exceptional customer experience. Customer-focused mindset with a passion for gaming. Maintain accurate records of customer interactions and transactions.

Work on projects that support both internal and customer facing outcomes. Customer Support Engineer (Linux) - £41k - ID43012. Would you like to be part of a company that is quietly transforming how technology supports customers on the ground?.

Supporting and guiding our ClickHouse users, customers, and prospects via cases, chat, Slack, community, and meetings. Work closely with our global Support Services, Engineering, Go to Market, and Product Management teams to help define functionality required by users and customers. Technical Custom

We are seeking a Senior Customer Support Manager to lead the Customer Support function for ClickTech’s new EdTech platform, Hub. Manage, mentor, and develop the Customer Support team to deliver exceptional service to Hub users; setting clear performance objectives and running regular 1‑1s, foste

Work on projects that support both internal and customer facing outcomes. Would you like to be part of a company that is quietly transforming how technology supports customers on the ground?. Help reduce errors and support improvements by building processes that are robust and repeatable.

As well as previous experience within digital customer service, managing teams of support agents, high accuracy, communicating with brands online and a deep passion for customer success. Account management: 1 year (required), Digital Customer Support: 1 year (required). Train client teams on how to

Previous experience in customer service or support roles is desirable. Italian Customer Client Support Specialist in Greece with fully paid relocation. Provide exceptional customer support to Italian-speaking clients via phone, email, and chat.

Supporting the CEO to manage his workload and activities. Supporting the CEO to manage his workload and activities.

Principal Customer Support Engineer. Strong commitment to providing exceptional customer service and ensuring customer satisfaction. Handles high-stakes customer escalations, maintaining a focus on resolution and customer satisfaction.

Our customer support team is a crucial part of this delivery journey, providing end recipients with the visibility and information they need to have a smooth experience. Building out an outstanding delivery experience is all about support and trust for every delivery. In this role, maintaining indus

The Customer Support Manager is responsible for leading Employment Hero’s Customer Support teams. Proven track record of implementing support strategies that enhance customer experiences and drive customer success. As the Customer Support Manager, you will need to possess strong managerial skills,

As the leading provider of integrated physical and digital risk mitigation solutions, we are looking for a highly capable and versatile Support Engineer to join our Customer Support organization. Proven experience in Customer Support (pre/post sales) experience and proven track record. Our solutions

Provision of comprehensive Sales support including sales order processing, answering of customer queries, sales support (including proactive selling opportunities), order fulfilment, invoice discrepancy resolution, proof of delivery requests and customer returns in an efficient and effective manner

After 30 days, you'll start to take ownership of customer cases, and work with the rest of the Support team to resolve any issues encountered. You'll learn about our product, our customers, our current support tools, and see a day in the life firsthand. Customer support experience ideally in the mon