The aim of Customer Success Support is to increase customer success by enhancing their platform knowledge and usage, thereby improving customer lifetime value (CLTV) and reducing customer churn. Customer Success Technical Support Manager (Data & Technology). Streamline the customer onboarding exp...
We are passionate about what we do and are looking for an engaging, consultative and organised Client Success Manager to help us continue to build and strengthen our approach to client partnering. The successful candidate will have a proven track record of building and scaling clients in a fast-p...
Job Title: Customer Success Associate. You are excited to be close to early-stage scientific discovery and work closely alongside research scientists, program managers, and other x-functional teams to ensure AI 71 teams achieve the objectives that rely on external partner development. ...
We are looking for an experienced Customer Success Manager to join our growing team and take ownership of managing and growing relationships with our customers. Work closely with Sales and other teams to manage the onboarding of new customers and ensure a successful handoff from Sales. At least 5...
Client’s Expert CSM team is looking for a Customer Success Manager, Customer Journey Management, to work in a data centric, dynamic engagement role to help customers better leverage their client’s technology and helping us achieve our Customer Success mission of “accelerating value for our custom...
As a Customer Success Manager, you will play a crucial role in reducing booking cancellations and ensuring a smooth onboarding experience for our travelers. Your journey has given you a deep understanding of customer success metrics and the best strategies to elevate the customer experience. Your...
Are you motivated by creating and developing strong customer relationships, and by ensuring best-in-class adoption of software to enterprise-level customers on a global scale? We’re looking for an Enterprise Customer Success Manager to work with some of the world’s leading brands. The Enterprise ...
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You are part of the Customer Success team, dedicated to supporting our valuable customers in the Fortune 1000 space, with a personal focus on a selected group of customers in EMEA. Support the CSO team to ensure the continued double-digit growth of the Bizzdesign business by continually improving...
The Customer Success team is evolving, and as a result they’re now looking for a Customer Success Manager. Previous experience in a mid-high-touch B2B customer success role. A well-versed approach to Customer Success ranging from low-high touch. ABR Talent are a specialist recruitment partner sup...
The Customer Success Manager will be responsible for day-to-day tasks such as onboarding customers, showing them how to use the platform, auditing their accounts, monitoring success, being a point of contact for active users, and so much more. This is a full-time remote role for a Customer Succes...
As a Customer Success Manager, you will work closely with a German portfolio of customers, helping to reach full utilisation of the SaaS platform and offerings. Customer Success Manager (German Speaker). Customer Success experience, working within the SaaS industry. Strong customer engagement ski...
As a Customer Success Manager at Setyl, you will be at the heart of our mission to deliver exceptional value to our business clients. Customer Onboarding: Facilitate a seamless onboarding process for new customers, ensuring they understand how to use Setyl's platform effectively. Success Planning...
Interpret customers’ requirements to the Solution Architects and Product Delivery teams by communicating the customers’ requirements and liaising with the customer where necessary to support the solution design. Identify customer knowledge gaps, agree, and document a joint plan between relevant A...
BMW CUSTOMER EXPERIENCE ADVISOR (PURCHASE ADVISOR). Stephen James BMW is looking for a BMW Customer Experience Advisor to join the BMW Sales Team. If you have a passion for the BMW Brand and want to ...
Essential skills, experience and qualifications: Full UK Manual Driving Licence (No more than 3 penalty points) Well-presented, customer-focused, and offer 'perfect door-step customer experience ...
Support the Customer Experience team as they test customer communications, through collation of required communication assets and liaison with research agencies and other suppliers. * Design and ...
Strong telephone-based experience in any sector. Graduates also considered with again, some phones-based customer service experience * Role Snapshot: Liaising with new/prospective customers ...
Seeking an experienced Customer Service Manager with strong team leadership skills, impeccable ability to absorb detail, passion for delivering outstanding customer experience, looking to make a ...
Experience in customer service, preferably in a utility environment, with the ability to handle vulnerable situations and conduct group presentations. * Strong communication skills, both written and ...
Home working Inbound Customer Sales Advisor £23,000 per year + Average OTE Bonus of £8,700.00 per ... The experience and skills you need: * A solid background in targeted sales * A driven mindset with ...
We are creating a new position of Head of Customer Service to help us measure and continually improve our customer experience. The position reports to the Group Service Director. As our organisation ...
Previous experience in an administrative or Customer Service function.Educated to GCSE level, including passes in English and Maths.Strong communication skills, with the ability to explain complex ...
Collaborate with other teams to ensure a seamless customer experience. * Maintain accurate records of customer interactions and transactions. Requirements : * Fluency in written and spoken German is ...