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Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. it’s our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre plan your route and pre-load your van! Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays - so on top of your base pay you will receive premiums that will increase your average hourly earnings to £13.90 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions! All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal! (Everyone’s shifts will vary but more information is included at the bottom of this advert to help you understand what that might look like.) Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including: • Company pension of up to 7% matched contributions after just 3 months, • An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents, • Hundreds of high street shopping, entertainment and restaurant discounts, • Life insurance coverage from day one of employment, • 15% off your weekly shop with Ocado.com, • Loads more voluntary benefits such as dental and travel insurance at a discounted price You don’t need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest! But you will need the following Driving Licence Requirements: • Full UK or EU driving licence., • Minimum of 6 months driving experience (12 months experience desirable)., • Maximum of 6 penalty points. As this is a customer facing role, good communication skills are also essential. How to apply: • Fill in an online application - there is no CV needed!, • Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks., • You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session, • We will run a Disclosure Barring System check (DBS). Contract Hours: 40 hours (including paid breaks) Contracted days: You will be required to work any 5 days out of 7 doing 8 hour shifts, and will be provided with further information during pre-boarding. Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance. Pay Structure: The position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. Hourly Pay Rates: Monday to Saturday (Basic Rate) £13.37 Evening Premium (from 6pm) £1.12 Sunday Day Premium £1.34 Sunday Evening Premium £2.57 Overtime rate Monday to Saturday (Day Shift) £16.71 Overtime rate Monday to Saturday (Evening Shift) £18.11 We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.

Job Description Senior Registered Nurse - Wards We are inviting applications from experienced Registered Nurses to join Ward Team, based at The Cherwell Hospital in Banbury, Oxfordshire. We are seeking enthusiastic and experienced team players to join our Ward nursing team in delivering a high standard of clinical care whilst ensuring patient safety, dignity and confidentiality. IT and excellent communication skills are essential and a willingness to take on additional roles and extended skills to enhance the provision of patient care are also required. This is a busy department so the ability to work under pressure and maintain a good sense of humour is essential. The successful candidate must be highly motivated and able to work flexible hours. The role In this role, you will be an integral part of a team who are committed to delivering the highest quality clinical outcomes, where you will be valued for your skills and expertise. You will play a key role within a fast-paced environment where the team will rely on knowledge and experience. What you will bring with you * Registered nursing qualification or equivalent * Registered with the NMC * Experience of working as a Staff Nurse / Senior Staff Nurse in a ward department * Sound written and verbal communication skills * Proven ability to work effectively in a team environment and independently as required * Flexibility and adaptability to meet the changing needs of the business * Demonstrated customer service skills * Demonstrated computer skills * Evidence of continued development (essential) * Private healthcare experience would be an advantage Benefits * 25 Days Leave + Bank Holidays * Buy & Sell Flexi Leave Options * Private Pension where Ramsay will match up to 5% after a qualifying period * Flexible shift patterns available where possible * Enhanced Competitive Parental Leave Policies * Private Medical Cover with option to add partner & dependants * Life Assurance (Death in Service) x3 base salary * Free Training and Development via the Ramsay Academy * Free Parking on site (where possible) * Subsidised staff restaurant (where possible) * Concerts for Carers * Employee Assistance Programme * Cycle2Work scheme available, in partnership with Halfords * The Blue Light Card Scheme About us Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success. We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’. We care. It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. “The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.

Commercial Finance Manager - Banbury - Up to £60,000 Are you a commercially minded finance professional with a passion for driving global growth through data-driven insight? Hays Recruitment is proud to be supporting our client in the search for a dynamic Commercial Finance Business Partner – Ecommerce to join their high-performing team. Purpose of the RoleThis pivotal role is designed to fuel profitable global business expansion by delivering actionable insights. You’ll collaborate closely with commercial teams to shape product portfolios, pricing strategies, and promotional plans. With a hands-on approach to product forecasting, you’ll help build a robust commercial budget and forecast, monitor performance, and initiate course corrections to meet financial targets. Key Responsibilities • Lead and manage commercial forecasts by analysing online retail sales data, customer purchasing trends, and market shifts., • Deliver demand forecasts as part of the Integrated Business Planning cycle, partnering with marketing and sales., • Use forecasts to plan inventory and maintain optimal stock levels across locations., • Collaborate with the supply chain team to reduce stock ownership costs and optimise working capital., • Analyse gross margin performance against prior year, budget, and forecast to uncover insights and drive decisions., • Develop and maintain reporting tools that deliver clear, actionable insights., • Identify and champion opportunities to enhance overall business performance.Skills & Experience Required, • Strong analytical skills and a naturally inquisitive mindset., • Proven experience with supply systems, ERP, and MRP platforms., • Advanced Microsoft Excel proficiency., • Deep understanding of sales forecasting and supply chain operations within a global business., • Experience in a fast-paced, high SKU count consumer environment with a proactive, hands-on approach., • Demonstrated success managing high-volume inventory and producing ecommerce sales forecasts., • Passionate about achieving results in a dynamic and challenging setting., • Significant experience in a commercial finance role within ecommerce., • Professional accounting qualification (e.g. CIMA, ACA, ACCA). # 4724997

Service Advisor Pembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership. The ideal Service Advisor - Previous experience in a service role is preferred. A passion to deliver a high standard of customer service.

You'll be responsible for making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online. Keep a close eye on things like wage controls, waste controls and customer service standards.

Team Manager/Collections Manager Must have proven experience in collections and customer success management Red Recruitment is recruiting a Collections Manager to join our client who have a passion for driving team engagement, nurturing talent, and enhancing the customer experience while fostering c

M4 Specialist are recruiting for HGV2 Drivers for our established client in Banbury Class 2 Driver Required * Must Have Multi Drop Experience * 2 years Experience * Available to work weekends * Customer focused Pay rate - £17.

Customer Service Representative - Office-Based (Brackley) Full-Time | Monday to Friday | £26,000+ (DOE) Are you a customer-focused professional with previous office-based experience? Do you thrive in a fast-paced environment and have excellent communication skills via phone and email? If so,

Our client, a well-respected, customer friendly, family business with over 45 years of success, is looking for an experienced and qualified Vehicle Mechanic / MOT Tester on a full time, permanent basis based in Banbury. The successful candidate will possess the relevant qualifications and experience

If you've got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you.

Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves. Summary Designate Team Manager - UK All the details Work Pattern Week 1 Sunday: 08:00 - 17:00 Monday: 08:00 - 17:00 Wednesday: 08:00 - 17:00 Thursday: 08:00 - 17:00 Friday: 08:00 - 17:00 Week 2 Monday: 08:00 - 17:00 Tuesday: 08:00 - 17:00 Wednesday: 08:00 - 17:00 Friday: 08:00 - 17:00 Saturday: 08:00 - 17:00 Summary Our Team Managers are responsible for leading the majority of our colleague population and are integral to the in-store team. Your role is to help our people be the best that they can be, to assist in driving sales, commerciality and service standards within your store. One of the requirements for this role is flexibility to work across various departments. This in return provides a strong grounding across all elements of our business and therefore supports with career progression in the future. We have a flexible / hybrid approach - talk to us about part time or job share opportunities in this role, if it’s meaningful to you, it’s important to us. What you’ll do Your key accountabilities will include · Driving a selling culture within your team · Consistently raising performance and capability of the team to support developing internal talent · Utilising and exploit data to support with operational decisions · Implementing a continuous improvement mentality within the team and work in partnership with the wider team. · Energising your team to deliver first class customer service within a fast-paced environment Who you are Your skills and experience will include · A proven leadership track record and the ability to lead effectively through ambiguity. · Being digitally confident. Having an understanding of systems and have the ability to exploit them. · Comfortable having difficult conversations and able to get effective resolutions with both colleagues and line managers. · Ability to juggle a number of priorities whilst still maintaining an excellent standard and working with pace. · Demonstrate flexibility and resourcefulness to change and the ability to lead teams through change with a growth mentality. Everyone’s welcome We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. Purpose • Support the growth and profitability of the store through the implementation of the retail plan and delivery of the KPI measures for their area of accountability, • Role model great customer service and ensures the delivery of a customer focused service proposition through the team that delights our customers, • Recruit, and develop great talent and capability within the customer assistant team supporting the succession requirements of the store and region, • Ensure colleagues understand and are motivated to deliver their part, • Support the store to trade safely and legally, protecting Customers, Colleagues and the M&S brand, • Drive profitability and sales for their area through supporting the delivery of the Retail Plan and Store KPI’s, • Supports the delivery and embedding of the business transformation plan and change initiatives for their area, • Delivers great standards and service by setting clear expectations with store colleagues, • Create the right culture, role modelling new digital ways of working and leadership behaviours, • Create a multiskilled team, coaching and training the team to fully utilise all the tools available to serve and sell well, • Deliver brilliant basics through the team, • Seeks customer feedback and takes action to deliver improvement, • Uses data and insight to improve customer instore experience, improve the operation and drive performance, • Support the delivery of Plan A, • Regularly review individual performance through quality conversations, managing underperformance where required and celebrating success, • Recruit for the team, ensuring new starters have a brilliant onboarding experience, • Deliver all line management activities in line with company process and policy, • Build an active working partnership with BIG, provide feedback and support the development of BIG reps, • Deliver operational excellence to maximise product availability, minimise stock and cash loss, • Ensure process and task is delivered in line with business expectation and operating standards allocating resource accordingly, • Maintain a safe and legal store environment, • Ability to lead a team to deliver excellent customer service and KPI’s across the store, • Create the right culture, role modelling new digital ways of working and leadership behaviours, • Has a good understanding and up to date knowledge of commercial, visual, operational and people processes and systems, • Uses all available data and MI to identify commercial, visual, cost savings & customer opportunities to increase profit, • Good working knowledge of VM principles, • Good level of digital capability and an understanding and use of all systems, • Good knowledge of the legal requirements across their area of accountability and the store, • Knowledge of our people policies and managing performance within a team, • The ability to have difficult conversations with effective resolutions with colleagues, • Good communicator and listener who will inspire, share their knowledge and best practices with others, • Ability to plan and review across the week and the month, • Ability to deliver under pressure demonstrating resilience, • Ability to build and maintain relationships with key stakeholders across the store and region, • Successfully embeds change for lasting commercial impact and results, • Addresses beliefs and mindsets around resistance to change and supports colleagues in adapting, • Takes ownership and accountability for the success of their team, • Spends time coaching colleagues to accelerate performance and personal growth, • Recognises high performance and supports poor performers to improve, • Shows colleagues why they matter to M&S, their part to play in delivering the plan and what the results of their work are, • Uses customer feedback and market trends to guide teams work, • Helps teams understand information and business messages by actively seeking out opinions and asking questions, • Uses a combination of channels and technology to communicate, ensuring timely, clear and open communication with colleagues, • Customers, • Colleagues, • Store Leadership, • Regional Leadership, • BIG

Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves. Summary Designate Team Manager - UK All the details Work Pattern Week 1 Sunday: 08:00 - 17:00 Monday: 08:00 - 17:00 Wednesday: 08:00 - 17:00 Thursday: 08:00 - 17:00 Friday: 08:00 - 17:00 Week 2 Monday: 08:00 - 17:00 Tuesday: 08:00 - 17:00 Wednesday: 08:00 - 17:00 Friday: 08:00 - 17:00 Saturday: 08:00 - 17:00 Our Team Managers are responsible for leading the majority of our colleague population and are integral to the in-store team. Your role is to help our people be the best that they can be, to assist in driving sales, commerciality and service standards within your store. One of the requirements for this role is flexibility to work across various departments. This in return provides a strong grounding across all elements of our business and therefore supports with career progression in the future. We have a flexible / hybrid approach - talk to us about part time or job share opportunities in this role, if it’s meaningful to you, it’s important to us. What you’ll do Your key accountabilities will include · Driving a selling culture within your team · Consistently raising performance and capability of the team to support developing internal talent · Utilising and exploit data to support with operational decisions · Implementing a continuous improvement mentality within the team and work in partnership with the wider team. · Energising your team to deliver first class customer service within a fast-paced environment Who you are Your skills and experience will include · A proven leadership track record and the ability to lead effectively through ambiguity. · Being digitally confident. Having an understanding of systems and have the ability to exploit them. · Comfortable having difficult conversations and able to get effective resolutions with both colleagues and line managers. · Ability to juggle a number of priorities whilst still maintaining an excellent standard and working with pace. · Demonstrate flexibility and resourcefulness to change and the ability to lead teams through change with a growth mentality. Everyone’s welcome We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. Purpose • Support the growth and profitability of the store through the implementation of the retail plan and delivery of the KPI measures for their area of accountability, • Role model great customer service and ensures the delivery of a customer focused service proposition through the team that delights our customers, • Recruit, and develop great talent and capability within the customer assistant team supporting the succession requirements of the store and region, • Ensure colleagues understand and are motivated to deliver their part, • Support the store to trade safely and legally, protecting Customers, Colleagues and the M&S brand, • Drive profitability and sales for their area through supporting the delivery of the Retail Plan and Store KPI’s, • Supports the delivery and embedding of the business transformation plan and change initiatives for their area, • Delivers great standards and service by setting clear expectations with store colleagues, • Create the right culture, role modelling new digital ways of working and leadership behaviours, • Create a multiskilled team, coaching and training the team to fully utilise all the tools available to serve and sell well, • Deliver brilliant basics through the team, • Seeks customer feedback and takes action to deliver improvement, • Uses data and insight to improve customer instore experience, improve the operation and drive performance, • Support the delivery of Plan A, • Regularly review individual performance through quality conversations, managing underperformance where required and celebrating success, • Recruit for the team, ensuring new starters have a brilliant onboarding experience, • Deliver all line management activities in line with company process and policy, • Build an active working partnership with BIG, provide feedback and support the development of BIG reps, • Deliver operational excellence to maximise product availability, minimise stock and cash loss, • Ensure process and task is delivered in line with business expectation and operating standards allocating resource accordingly, • Maintain a safe and legal store environment, • Ability to lead a team to deliver excellent customer service and KPI’s across the store, • Create the right culture, role modelling new digital ways of working and leadership behaviours, • Has a good understanding and up to date knowledge of commercial, visual, operational and people processes and systems, • Uses all available data and MI to identify commercial, visual, cost savings & customer opportunities to increase profit, • Good working knowledge of VM principles, • Good level of digital capability and an understanding and use of all systems, • Good knowledge of the legal requirements across their area of accountability and the store, • Knowledge of our people policies and managing performance within a team, • The ability to have difficult conversations with effective resolutions with colleagues, • Good communicator and listener who will inspire, share their knowledge and best practices with others, • Ability to plan and review across the week and the month, • Ability to deliver under pressure demonstrating resilience, • Ability to build and maintain relationships with key stakeholders across the store and region, • Successfully embeds change for lasting commercial impact and results, • Addresses beliefs and mindsets around resistance to change and supports colleagues in adapting, • Takes ownership and accountability for the success of their team, • Spends time coaching colleagues to accelerate performance and personal growth, • Recognises high performance and supports poor performers to improve, • Shows colleagues why they matter to M&S, their part to play in delivering the plan and what the results of their work are, • Uses customer feedback and market trends to guide teams work, • Helps teams understand information and business messages by actively seeking out opinions and asking questions, • Uses a combination of channels and technology to communicate, ensuring timely, clear and open communication with colleagues, • Customers, • Colleagues, • Store Leadership, • Regional Leadership, • BIG

Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves. All the details Working Pattern: Week 1: Sunday- 09:30-17:30 Wednesday- 16:30-20:30 Week 2: Thursday- 16:30-20:30 Saturday- 05:00-13:00 This job role involves working early mornings and with specialist cutting equipment, this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. Join our team at M&S as a Customer Assistant in our Bakery section, where you'll become a champion of our delicious baked goods. We're seeking passionate individuals with a love for baking and a deep understanding of bakery products to deliver fresh perspectives every day. You'll be a brand ambassador who’s ready to recommend our delicious bakery products. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us. · At M&S, our customers don't wait, you’ll be ready to roll your sleeves up, work hard and go above and beyond every day. · Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App, to enhance both the customer experience and ensure they get the products they want when they need them. · Efficiency and effectiveness are key aspects of your role ensuring that our customers don’t wait while maintaining high standards in food safety and hygiene consistently. You’ll be ready to roll your sleeves up, work hard and go above and beyond every day. · Being a team player is crucial. You'll take responsibility for creating a great inclusive store environment, supporting and respecting your colleagues and our customers. · Flexibility is also vital. You should be confident to work effectively across various areas of the store, adapting to the changing demands of the retail environment seamlessly. Are you ready for it? Take your marks and get ready to apply. Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve. Key Accountabilities · Serve our customers efficiently, both on the shop floor and at service points · Keep the store clean and tidy, ensuring that our shelves are always stocked with product · Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities · Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store. · Build expert product knowledge to sell and recommend our products and services · We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time Key Capabilities · High levels of customer service · Committed to delivering excellent work with great attention to detail · Open to and acts upon feedback, asking for this regularly · Takes accountability for planning and managing own workload efficiently · Strong communication skills · Adaptable to changing situations · Builds positive relationships by being a good listener · Good level of digital capability Everyone’s Welcome M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves. Summary Designate Team Manager - UK All the details Work Pattern Week 1 Sunday: 08:00 - 17:00 Monday: 08:00 - 17:00 Wednesday: 08:00 - 17:00 Thursday: 08:00 - 17:00 Friday: 08:00 - 17:00 Week 2 Monday: 08:00 - 17:00 Tuesday: 08:00 - 17:00 Wednesday: 08:00 - 17:00 Friday: 08:00 - 17:00 Saturday: 08:00 - 17:00 Our Team Managers are responsible for leading the majority of our colleague population and are integral to the in-store team. Your role is to help our people be the best that they can be, to assist in driving sales, commerciality and service standards within your store. One of the requirements for this role is flexibility to work across various departments. This in return provides a strong grounding across all elements of our business and therefore supports with career progression in the future. We have a flexible / hybrid approach - talk to us about part time or job share opportunities in this role, if it’s meaningful to you, it’s important to us. What you’ll do Your key accountabilities will include · Driving a selling culture within your team · Consistently raising performance and capability of the team to support developing internal talent · Utilising and exploit data to support with operational decisions · Implementing a continuous improvement mentality within the team and work in partnership with the wider team. · Energising your team to deliver first class customer service within a fast-paced environment Who you are Your skills and experience will include · A proven leadership track record and the ability to lead effectively through ambiguity. · Being digitally confident. Having an understanding of systems and have the ability to exploit them. · Comfortable having difficult conversations and able to get effective resolutions with both colleagues and line managers. · Ability to juggle a number of priorities whilst still maintaining an excellent standard and working with pace. · Demonstrate flexibility and resourcefulness to change and the ability to lead teams through change with a growth mentality. Everyone’s welcome We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. Purpose • Support the growth and profitability of the store through the implementation of the retail plan and delivery of the KPI measures for their area of accountability, • Role model great customer service and ensures the delivery of a customer focused service proposition through the team that delights our customers, • Recruit, and develop great talent and capability within the customer assistant team supporting the succession requirements of the store and region, • Ensure colleagues understand and are motivated to deliver their part, • Support the store to trade safely and legally, protecting Customers, Colleagues and the M&S brand, • Drive profitability and sales for their area through supporting the delivery of the Retail Plan and Store KPI’s, • Supports the delivery and embedding of the business transformation plan and change initiatives for their area, • Delivers great standards and service by setting clear expectations with store colleagues, • Create the right culture, role modelling new digital ways of working and leadership behaviours, • Create a multiskilled team, coaching and training the team to fully utilise all the tools available to serve and sell well, • Deliver brilliant basics through the team, • Seeks customer feedback and takes action to deliver improvement, • Uses data and insight to improve customer instore experience, improve the operation and drive performance, • Support the delivery of Plan A, • Regularly review individual performance through quality conversations, managing underperformance where required and celebrating success, • Recruit for the team, ensuring new starters have a brilliant onboarding experience, • Deliver all line management activities in line with company process and policy, • Build an active working partnership with BIG, provide feedback and support the development of BIG reps, • Deliver operational excellence to maximise product availability, minimise stock and cash loss, • Ensure process and task is delivered in line with business expectation and operating standards allocating resource accordingly, • Maintain a safe and legal store environment, • Ability to lead a team to deliver excellent customer service and KPI’s across the store, • Create the right culture, role modelling new digital ways of working and leadership behaviours, • Has a good understanding and up to date knowledge of commercial, visual, operational and people processes and systems, • Uses all available data and MI to identify commercial, visual, cost savings & customer opportunities to increase profit, • Good working knowledge of VM principles, • Good level of digital capability and an understanding and use of all systems, • Good knowledge of the legal requirements across their area of accountability and the store, • Knowledge of our people policies and managing performance within a team, • The ability to have difficult conversations with effective resolutions with colleagues, • Good communicator and listener who will inspire, share their knowledge and best practices with others, • Ability to plan and review across the week and the month, • Ability to deliver under pressure demonstrating resilience, • Ability to build and maintain relationships with key stakeholders across the store and region, • Successfully embeds change for lasting commercial impact and results, • Addresses beliefs and mindsets around resistance to change and supports colleagues in adapting, • Takes ownership and accountability for the success of their team, • Spends time coaching colleagues to accelerate performance and personal growth, • Recognises high performance and supports poor performers to improve, • Shows colleagues why they matter to M&S, their part to play in delivering the plan and what the results of their work are, • Uses customer feedback and market trends to guide teams work, • Helps teams understand information and business messages by actively seeking out opinions and asking questions, • Uses a combination of channels and technology to communicate, ensuring timely, clear and open communication with colleagues, • Customers, • Colleagues, • Store Leadership, • Regional Leadership, • BIG

If you are successful in the role, our fantastic customer experience team will provide 2-3 weeks of customer services training to ensure you feel confident in handling any customer queries that may come your way! You will be working an 8 hour, 5 days a week shift pattern. With gifting at the heart o

Temporary Customer Service Role - Banbury / £28,000 pro rata | Monday to Friday, Office Hours | Banbury. We're currently recruiting for a Customer Service superstar to join a friendly and fast-paced team in Banbury on an ongoing temporary basis. Previous customer service experience preferred.

A passion for delivering exceptional customer service and creating a positive experience for guests. We are looking for an enthusiastic and customer focused Host to join our team at The Pelican. The Pelican is a welcoming and vibrant pub offering exceptional dining and drinking experience with a rel

Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a strategic digital leader with a passion for driving online sales and customer experience? Finning UK & Ireland is the worlds largest Caterpillar dealer, we seeking a highly motivated experienced E-com

Where: EE Newcastle - BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ETSalary: £13,379.

Proven experience dealing with confidential information and sensitive situations.

A new opportunity has become available for an Experienced Dental Receptionist to join an established, fully private specialist practice located in London, N6. Experience in a complex dental practice with good knowledge of dentistry and specialist dentistry.