Pub General Manager: Lead Food, Beer & Team
6 days ago
Felbridge
£45,000 + up to 7% EBIT bonus + Loyalty Pot + Ownership Pathway + share of card tips Food-Led Pub | Cask Ale | People-First LeadershipWe’re looking for an exceptionalGeneralManagerto lead one of our food-led country pubs — someone who believes that great hospitality starts with great people, well-cooked food, and beautifully kept cask ale. The newest addition to Craft Locals currently undergoing extensive renovations ready to open March 2026. Located in the outskirts of Rickmansworth, just a short walk from the Aquadrome and Bishop's Wood Country Park, The Rose & Crown is a welcoming, country pub with deep local roots and a bright new chapter ahead. Perfectly placed for locals, walkers and visitors alike, it’s a pub designed for relaxed pints, great food and good company. Inside, you’ll find a proper pub atmosphere, with a carefully curated range of real ales and thoughtfully chosen wines, supported by fresh, seasonal food and excellent, friendly service. The Rose & Crown is a place where traditional pub values meet modern standards of hospitality. Our kitchen delivers fresh, seasonal menus built around classic pub favourites, using quality ingredients and contemporary touches. On Sundays, we’re all about exceptional roasts, with perfectly cooked meats, crisp unlimited roast potatoes, seasonal veg and rich gravies worth coming back for. With outdoor seating for warmer days, a strong sense of community and a passion for great hospitality, The Rose & Crown is a pub where locals return time and again — a place to eat well, drink better and feel at home.This is a role for a calm, confident leader who enjoys running a busy pub without sacrificing standards. You’ll take pride in thoughtful service, attention to detail, and creating an environment where guests feel genuinely looked after and teams feel supported, developed, and proud of what they do.You’ll work closely with your Head Chef to deliver a seasonal, well-executed food offer, alongside a cask ale range that’s treated with the care and respect it deserves. Events, menus, and supplier relationships are shaped collaboratively — with strong head office support to help you deliver them properly, not just launch them quickly.About youYou’re an experiencedGeneralManagerwho:Leads from the floor with warmth, clarity, and consistencyEnjoys developing people and building knowledgeable, engaged teamsUnderstands the importance of food quality, beer standards, and pacingTakes ownership of standards while valuing structure and supportCares as much about culture as you do about commercial performanceYou build great pubs that people want to return to.What the role involvesLeading and developing a strong front-of-house teamWorking in close partnership with the Head ChefDelivering consistently high standards across food, drink, and serviceCreating memorable guest experiences and well-run eventsDeveloping your team through training, coaching, and clear leadershipRunning the business with commercial confidence, while maintaining full compliance and best practiceWhat’s in it for youA supportive, hands-on head office team that helps you succeedClear structure, realistic expectations, and room to do things properlyCompany incentives and perks50% off food and 20% off drinks across all venues28 days holidayTraining and communication via AllGravyWSET opportunitiesGenuine progression within a small, growing group (currently three sites)What we’re looking forProven experience running a busy, quality-focused pubA passion for food and well-kept beer (especially cask)Strong people leadership and recruitment skillsConfidence in financial management and commercial decision-makingHigh standards and a genuine eye for detailApplicants must have the right to work in the UK. About Us Craft Locals is a growing group of people-focused pubs, dedicated to delivering exceptional food, well-kept cask ale, and memorable guest experiences. We believe great pubs start with great teams, and we invest in our people — giving them the support, training, and tools they need to shine. We’ve built systems that make running a pub straightforward and compliant, so our teams can focus on what really matters: welcoming guests and delivering an outstanding experience. From reservations to stock, scheduling to events, we use a suite of best-in-class tools — including AllGravy, MarketMan, Harri, S4Labour, Lightspeed, Trail, FoodAlert and SevenRooms — to simplify operations and keep everything running smoothly. At Craft Locals, we’re proud to combine a love of people, food, and drink with smart systems and strong support — creating pubs that teams enjoy working in and guests love visiting. #J-18808-Ljbffr