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Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 600+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you. As a Customer Success Manager (CSM), you’ll ensure our customers achieve a high level of adoption and business value from using Pigment. You will play a crucial role in developing a trusted advisor relationship with customer executive sponsors while establishing measurable goals & KPIs.This role is both commercial and technical, our Customer Success team is measured on Net Dollar Retention. You will be responsible for managing a portfolio of Corporate & Enterprise accounts. Develop clear Success & Value Realisation plans, managing champions and aligning stakeholders to deliver business outcomes for the customer. Navigate through multiple departments within an organisation to expand use cases and the business value of Pigment. Driving ARR and reducing risks across your portfolio. Oversee customer implementations of Pigment, ensuring that customers understand the platform's value and attain a high level of adoption Deliver awe-inspiring presentations; provide recommendations on insightful best practices, and structure creative solutions to optimize engagement. Lead the development of the Pigment community through thought leadership, events, and developing best practices. Develop deep product expertise and creativity, working closely with our product team on the product vision and roadmap. You have significant experience in customer success, account management, or a similar role within a software/SaaS company. You have a proven track record of effectively managing a broad range of Corporate and Enterprise accounts, driving customer adoption, satisfaction, renewals, and expansion. You have experience with AI customer engagement strategies, automation technologies and platforms. You have a strong commercial mindset with the ability to take full ownership of revenue on the book of business, including renewals and expansion. You have curiosity in new technology adoption and enjoy working with best in class Products. You have excellent analytical skills to interpret customer data, identify trends, and uncover opportunities for growth and risk mitigation. You have outstanding communication and interpersonal skills, with the ability to build rapport and maintain strong relationships with customers at all levels. You are results-oriented with a proactive and strategic approach to problem-solving in a fast-paced, dynamic environment. Fluent in English. You are self-motivated and adaptable, with the ability to work both independently and collaboratively within cross-functional teams. Competitive package Stock options to ensure you have a stake in Pigment's growth Bike2work scheme – save on a new bike and gear while commuting the greener way Trust and flexible working hours Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London High-end equipment (based on stock/availability) to do your work in the best conditions Remote-friendly environment • Champion our Customers: We lead with empathy, solve what matters, and deliver clarity in a complex world to make our Customers heroes in their organisations, • Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet, • Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community, • Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission, • Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially. Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our _.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Vehicle Technicians, \n Are you looking for an industry leading basic salary and bonus package? PLUS £1500 joining bonus! Then we have the ideal role for you, based in the Romford area! MAIN DEALER EXPERIENCE PREFERRED BUT NOT ESSENTIAL. \n Why Apply for this Vehicle Technician role? \n You will be rewarded with an excellent salary package with uncapped OTE and £1500 JOINING BONUS \n This dealership has a friendly and team spirited environment \n Excellent training available \n Unique company car sheme \n Fully insured and maintained company car, with the option for a family member \n Toolbox fully insured \n Ongoing training and development plus numerous shopping discounts? \n So, what do we look for from you as a Motor Vehicle Technician? \n • An NVQ 2, City & Guilds or equivalent, \n • Service Technician experience and ideally, you will also have some main dealership experience \n • An MOT testing qualification is desirable, but this isn't essential. \n • A full valid driving licence as a minimum \n • What is vital is that you have the attention to detail to keep standards high. \n To find out more or to apply for this vacancy you can call the office on , email or call Daniel Walton directly on \n We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Automotive Technician or Auto Technician or PDI Technician or Pre Delivery Inspection Technician or Service Technician or Senior Technician or Diagnostic Technician or Master Technician or Systems Technician or Qualified Technician or HGV Technician or LCV Technician or Heavy Goods Technician or Light Commercial Technician or Passenger Car Technician or Car Technician or Car Tech or LGV technician or Large Goods Vehicle Technician or Mechanic or HGV Fitter or Fast Fit technician \n Lots of Motor Trade Jobs throughout the UK. Call Us Now for Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.

Aftersales Advisor (Service & Parts) \n Renault Romford, Harold Wood (RM3) \n £34,750 pa basic salary + OTE £41,700 pa + Car \n 45 hours per week \n \n Join Our Aftersales Team at Renault Romford \n Renault Retail Group is looking for an Aftersales Advisor (Service & Parts) to join our Aftersales operation at Renault Romford, located on the Southend Arterial Road in Harold Wood (RM3). \n This is a varied role within our Service and Parts departments, supporting customers both face-to-face and over the telephone. Unlike traditional Aftersales positions, you'll work across both Service Advisory and Parts Advisory activities, helping provide a seamless experience for customers while supporting the wider Aftersales team wherever resource is most needed. \n This role would suit someone who enjoys customer interaction, has strong organisational skills, and is looking to build a broad understanding of dealership aftersales operations. \n \n What You'll Do \n\n • Welcome Service and Parts customers and provide a professional first point of contact\n, • Book vehicles into the workshop and support customers throughout the servicing and repair process\n, • Provide updates on work in progress and arrange vehicle collection appointments\n, • Liaise with Technicians, Workshop Control, Parts and Service colleagues to support efficient vehicle turnaround\n, • Assist with parts enquiries, quotations, invoicing and customer orders\n, • Support goods-in processes, checking deliveries against invoices and delivery notes where required\n, • Prepare service documentation, invoices and customer paperwork accurately\n, • Manage customer communications by telephone, email and in person\n, • Support courtesy vehicle administration and related customer requirements\n, • Use dealer management and manufacturer systems to maintain accurate records and customer information\n, • Arrange follow-up contact and future service appointments where appropriate\n\n \n What We're Looking For \n We're keen to hear from candidates with previous experience in a Service Advisor, Parts Advisor, Aftersales Advisor, Dealership Reception, or similar customer-facing automotive role. \n You should be comfortable communicating with customers, handling administration accurately, prioritising multiple tasks, and working collaboratively with colleagues across both Service and Parts functions. \n Experience within a franchised motor dealership would be advantageous, although we would also welcome applications from candidates with strong customer service experience who are keen to develop within automotive retail. \n Familiarity with CDK Drive, Kerridge, ADP Autoline, Keyloop, or similar dealer management systems would be beneficial. \n A full UK driving licence (manual and automatic vehicles) is essential for this role. \n \n Hours & Pay \n Monday to Friday, 8:00am–6:00pm with a 1-hour lunch break. \n This role also participates in a 1-in-3 Saturday rota, working 8:30am–12:30pm. Saturday hours are paid separately at time-and-a-half. \n Basic salary is £34,750 pa. This role has a bonus potential enabling an OTE of £41,700 pa. The bonus criteria are linked to a combination of Service and Parts departmental performance measures. An ECOS Company Car is part of the package too. \n \n Company Benefits \n\n • 33 days' annual leave including Bank Holidays (option to buy or sell additional days)\n, • Pension scheme with life assurance\n, • Staff discounts on vehicles, parts, servicing, and accessories\n, • Access to our company loan car scheme\n, • Share Incentive Scheme\n, • Mortgage and pension advice seminars\n, • Excellent manufacturer training and clear career development opportunities\n, • Cycle to Work scheme, including e-bikes\n, • Discounted gym membership\n, • Enhanced Maternity and Paternity policies\n, • Eye test voucher scheme\n\n \n How to Apply \n Click Apply and follow the instructions to upload your CV. \n Raja Mallik from the Recruitment Team will contact shortlisted candidates. \n \n No agencies please.

About Ketch Ketch is redefining responsible data use for the AI era. Our Data Permissioning Platform helps companies manage data privacy, consent, and compliance -- while enabling privacy-safe data activation across devices, systems, and third-party applications. Global brands rely on Ketch to support GDPR, CCPA/CPRA, and modern data governance initiatives. What you'll do You'll own a book of regional customers through the full implementation lifecycle, working collaboratively with the broader CS team to support customers in the region, with ad-hoc support coverage as needed. • Lead solution design, configuration, onboarding, and adoption to drive time-to-value for regional customers, owning implementations end-to-end and independently., • Support regional customers post go-live in collaboration with the broader CS team, ensuring consistent delivery of value across the customer lifecycle., • Translate product usage into business outcomes, contribute to strategic customer conversations (QBRs), and maintain customer health to support retention and expansion., • Act as a technical escalation partner and subject-matter advisor, collaborating with Product and Engineering on fixes and improvements., • Provide in-timezone support coverage on an ad-hoc basis, triaging and resolving customer issues to minimize downtime and meet SLAs. Skills • Proven delivery of SaaS implementations and high-quality customer-facing deliverables, with the ability to manage multiple concurrent onboarding engagements independently., • Strong customer and stakeholder management, able to lead executive conversations and translate technical detail into business impact., • Excellent written and verbal communication and a pragmatic, bias-for-action approach., • Comfortable working within a regional CS team, collaborating across time zones to support shared customer outcomes., • Technically astute with strong understanding of SaaS concepts, integrations, and practical troubleshooting. Requirements • 5+ years of experience in customer success, professional services, solutions consulting, or a related customer-facing technical role at a cloud/SaaS company, with evidence of managing larger customer relationships., • Experience in a US-based early-stage B2B SaaS environment is essential., • Fluency in English and French is required, • Comfortable operating autonomously and in ambiguity, with a strong sense of ownership and cross-functional collaboration., • Legally authorized to work in the UK., • Bachelor's degree or equivalent experience. Information collected and processed as part of any job applications you choose to submit is subject to Ketch's . Ketch is proud to be an equal opportunity employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. If you have a need that requires accommodation, please let us know by emailing _. Ketch is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Ketch does not accept agency resumes. Please do not forward resumes to our jobs alias, Ketch employees, or any other organization location. Ketch is not responsible for any fees related to unsolicited resumes. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Vehicle Technician Location: Bexleyheath Salary: £37,000 Basic + bonus Benefits Working Hours: Monday to Friday, 8:00am – 5:30pm, plus alternate Saturdays 8:00am – 1:00pm Ref: 31162 We are recruiting for an experienced Vehicle Technician to join a busy and well-established dealership in Bexleyheath. This is an excellent opportunity for a qualified technician looking to join a supportive workshop that offers ongoing manufacturer training, career progression and the opportunity to become an MOT Tester. Vehicle Technician Company Benefits One week company sick pay Company pension scheme Ongoing manufacturer training MOT Tester training for the right candidate Career progression opportunities Stable, established dealership environment Vehicle Technician Role Carry out servicing and routine vehicle maintenance. Diagnose and repair mechanical and electrical faults. Complete general repairs on cars and light commercial vehicles. Carry out tyre replacements, timing belt replacements and air conditioning re-gas work. Perform basic vehicle diagnostics using manufacturer diagnostic equipment. Complete vehicle health checks and identify additional work where required. Ensure all work is completed to manufacturer standards. Maintain a clean, safe and organised workshop. Vehicle Technician Requirements Level 3 Vehicle Maintenance & Repair qualification. Full UK driving licence. Experience carrying out servicing, maintenance and mechanical repairs. Confident with basic vehicle diagnostics. Experience with tyres, timing belts and air conditioning servicing is advantageous. A positive attitude with a willingness to undertake MOT Tester training. Strong team player with excellent attention to detail. Consultant: Robert Samuels Octane Recruitment RSVT Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor Trade, Engineering, OEM and various related industries.We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, MOT Tester, Master Technician, Diagnostic Technician, Senior Technician, HGV Technician, PSV Technician, Plant Technician, LCV Technician, Workshop Controller, Workshop Manager, Service Advisor, Parts Advisor, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Service Manager, Aftersales Manager, Bodyshop, Panel Beater, Paint Sprayer, MET Technician, Estimator, Parts, Fleet and many other Motor Trade Jobs. TPBN1_UKTJ

As a Sales Advisor you'll be the first point of contact for customers both trade and retail looking to purchase car parts and accessories. Your role will involve advising on parts, processing orders, checking availability, and ensuring excellent customer service throughout the sales process. Hours of work: Monday to Friday 8am - 5.30pm and alternate Saturdays' 8.30am - 1pm • Serve retail and trade customers in person, by phone, and via email, • Identify correct parts using manufacturer catalogues and systems, • Prepare quotes, check stock availability, and process orders efficiently, • Up-sell related products, accessories, and special offers where appropriate, • Liaise with suppliers and internal departments to source non-stocked items, • Support the warehouse with parts requests and timely supply, • Maintain accurate records of orders, backorders, and special requests, • Help with stock checks, stock rotation, and general housekeeping, • Build and maintain strong relationships with customers, • Ensure all documentation and systems are updated accurately, • Previous experience in a Parts Advisor or Sales Advisor is preferred but not essential, • Good knowledge of vehicle makes, models, and components is preferred, • Strong communication and customer service skills, • Ability to work efficiently in a fast-paced environment, • Confident IT skills, • Familiarity with dealer or parts systems would be advantageous, • Punctual, reliable and trustworthy, • High level of accuracy and attention to detail, • A team player with a positive and proactive attitude Bennetts is a third-generation family business, founded in 1954, and built on strong values of value and customer service. While the company has grown significantly, those principles remain at its core.Today, the L Bennett and Sons Group operates across the UK, supplying car parts, tools, and workshop equipment to both trade and public customers, from independent garages to main dealers and specialists. With over 55 branches and growing, over £30 million in stock and a fleet of 350+ vehicles, Bennetts supports everything from routine servicing to complex repairs.As an independent, family-owned business, Bennetts reinvests in its people, infrastructure, and systems, enabling quick decisions and consistent service. Looking ahead, Bennetts remains focused on quality products, dependable service, and supporting workshops with confidence, staying true to the values that have driven its success for over 70 years. #J-18808-Ljbffr

Vehicle Technician – Romford– £22-£24 per hour – Weekly Pay – Flexible Contract Length – Full Time or Part Time - Our client, a busy franchised main dealership, in Romford has the requirement for a Qualified Vehicle Technician to take a contract over the next 1-3 months with an IMMEDIATE START. 40 hours guaranteed per week. Overtime available Umbrella, LTD/PSC and Sole Trader payment available. NO WEEKENDS. Weekly Pay. Further contracts available for the right candidate. What’s in it for you? Working withKPI Peoplecomes with a whole host of benefits: Competitive Hourly Rates. Weekly pay. Guaranteed 40-hour week with overtime available. Referral Scheme We pay for your MOT Tester Annual Assessment & CPD Have an experienced recruitment consultant available for you day and night. Umbrella, PSC/LTD and Sole Trader contracts available NO WEEKEND WORK UNLESS WANTED. Flexible contracts to suit you. Experience & Qualifications Required NVQ Level 2/3 in Light Vehicle Maintenance or equivalent 2 years post apprenticeship experience Franchised dealer experience is desirable. MOT Tester desirable Full UK Driving Licence Own Tools Excellent References Role details for Romford £22 - £24per hour (DOE). Minimum of 40 hours a week. Overtime available IMMEDIATE START AVAILABLE KPI People are Dealership Recruitment Specialists offering our Candidates and Clients Permanent, Contract and Temporary recruitment solutions across the UK. We have Full Time & Part Time Vehicle Technician, MOT Tester, Service Advisor, Parts Advisor and Showroom Host / Receptionist contracts available nationwide. If this role is not for you, but you are interested in working with KPI People, please contact us to discuss other contracts we have available and waiting for you. #J-18808-Ljbffr

Senior Service Advisor, Renault Romford (RM3), £36,750 pa basic salary, OTE £44,100 pa + ECOS Car Join Our Aftersales Team at Renault Romford Renault Retail Group is looking for an experienced Senior Service Advisor to join our Aftersales operation at Renault Romford, located on the Southend Arterial Road in Harold Wood (RM3). This is a key position within our Service department, combining customer service, workshop coordination, and senior-level support responsibilities. Working alongside the Aftersales Manager, you'll help maintain high standards of customer satisfaction, operational efficiency, and manufacturer compliance across the Service operation. In addition to the core Service Advisor responsibilities, you'll provide day-to-day support to colleagues, assist with workshop control activities, support departmental processes, and act as a senior point of contact when required. Renault Romford is a busy Renault and Dacia retailer with an established customer base, strong workshop throughput, and a dedicated Aftersales team committed to delivering excellent customer service. • Welcome customers and guide them through the vehicle servicing and repair process, • Book vehicles into the workshop and accurately record customer requirements, • Provide estimates, explain work requirements, and obtain authorisation for additional repairs where required, • Liaise with Technicians, Workshop Control, and Parts colleagues to support efficient workshop operations, • Keep customers informed of vehicle progress throughout the day, • Arrange courtesy vehicles and customer collection appointments, • Prepare invoices and explain completed work to customers clearly and professionally, • Process warranty repairs in accordance with manufacturer standards and procedures, • Provide guidance and support to Service Advisor colleagues when required, • Assist with workshop control activities and departmental administration, • Support customer satisfaction initiatives and manufacturer performance objectives, • Deputise for the Aftersales Manager when required We're keen to hear from candidates with current or recent experience as a Senior Service Advisor, Assistant Service Manager, or highly experienced Service Advisor within a franchised automotive dealership environment. You should be comfortable managing customer expectations, supporting workshop operations, and balancing commercial performance with excellent customer service. Strong organisational skills, attention to detail, and the ability to communicate effectively with customers, Technicians, and colleagues are essential. Experience using CDK Drive, Kerridge, ADP Autoline, Keyloop, or similar dealer management systems would be advantageous. A full UK driving licence (manual and automatic vehicles) is essential for this role, as occasional movement of customer and courtesy vehicles may be required. Monday to Friday, 8:00am–6:00pm with a 1-hour lunch break. This role also participates in an alternate (1-in-2) Saturday morning rota, working 8:30am–12:30pm. Basic salary is £36,750 pa, with OTE of £44,100 pa that is achievable and regularly reached. Our bonus structure rewards a combination of departmental performance measures including turnover, manufacturer performance standards, and customer satisfaction outcomes. In addition, individual commission opportunities are available through selected Aftersales product sales. • Access to a tax-efficient new car scheme (ECOS/ECOP), • High-spec insured vehicles available from competitive monthly rates, • Vehicles replaced annually, • Family Car Scheme, • Available for close family members, • Eligibility applies after probation for the first vehicle, with a second vehicle available after 12 months' service, • Vehicles replaced annually, • Car insurance included on both schemes, • 33 days' annual leave including Bank Holidays (option to buy or sell additional days), • Pension scheme with life assurance, • Staff discounts on vehicles, parts, servicing, and accessories, • Share Incentive Scheme, • Mortgage and pension advice seminars, • Excellent manufacturer training and clear career development opportunities, • Cycle to Work scheme, including e-bikes, • Discounted gym membership, • Enhanced Maternity and Paternity policies, • Eye test voucher scheme #J-18808-Ljbffr

Allen Motor Group are currently looking to employ a Sales Advisor to join our Chery dealership in Romford. This role is all about loving our customers – you’ll manage and assist with both face‑to‑face and digital enquiries to make sure that they drive away in the right product. • Handling inbound and outbound enquiries via email, telephone and digital channels., • Meeting personal and team‑based sales targets., • Guiding customers through the whole purchase process, advising on extended warranties, accessories and financial products., • Adhering to industry rules and regulations regarding the sale of financial products and insurance. No! While we welcome applications from experienced automotive sales advisors, we understand that everyone started without experience, so we relish applications from people looking to begin their automotive career with us. • A passion for providing amazing customer service., • Great selling and influencing skills., • A talent for communication., • A full UK driving licence., • An appreciation of the importance of the sales process. In addition to a highly attractive basic salary of £22,770, uncapped commission, bonus scheme and company car, we also offer: • Company car., • 30 days holiday including bank holidays, with additional entitlement that increases with length of service., • Fantastic discounts on MOTs, services and parts., • Up to £1,000 refer a friend scheme., • Full training and support to develop and progress your career with Allen Motor Group., • High achiever related prizes/experiences. 5‑day, 42‑hour working week. At Allen Motor Group, we drive an inclusive workplace, respecting and encouraging applications from every background. Join our team, where every person matters. #J-18808-Ljbffr

Renault Romford (RM3) £36,750 pa basic salary, OTE £44,100 pa + car Renault Retail Group is looking for an experienced Senior Service Advisor to join our Aftersales operation at Renault Romford, located on the Southend Arterial Road in Harold Wood (RM3). This is a key position within our Service department, combining customer service, workshop coordination, and senior-level support responsibilities. Working alongside the Aftersales Manager, you'll help maintain high standards of customer satisfaction, operational efficiency, and manufacturer compliance across the Service operation. In addition to the core Service Advisor responsibilities, you'll provide day-to-day support to colleagues, assist with workshop control activities, support departmental processes, and act as a senior point of contact when required. Renault Romford is a busy Renault and Dacia retailer with an established customer base, strong workshop throughput, and a dedicated Aftersales team committed to delivering excellent customer service. • Welcome customers and guide them through the vehicle servicing and repair process, • Book vehicles into the workshop and accurately record customer requirements, • Provide estimates, explain work requirements, and obtain authorisation for additional repairs where required, • Liaise with Technicians, Workshop Control, and Parts colleagues to support efficient workshop operations, • Keep customers informed of vehicle progress throughout the day, • Arrange courtesy vehicles and customer collection appointments, • Prepare invoices and explain completed work to customers clearly and professionally, • Process warranty repairs in accordance with manufacturer standards and procedures, • Provide guidance and support to Service Advisor colleagues when required, • Assist with workshop control activities and departmental administration, • Support customer satisfaction initiatives and manufacturer performance objectives, • Deputise for the Aftersales Manager when required We’re keen to hear from candidates with current or recent experience as a Senior Service Advisor, Assistant Service Manager, or highly experienced Service Advisor within a franchised automotive dealership environment. You should be comfortable managing customer expectations, supporting workshop operations, and balancing commercial performance with excellent customer service. Strong organisational skills, attention to detail, and the ability to communicate effectively with customers, Technicians, and colleagues are essential. Experience using CDK Drive, Kerridge, ADP Autoline, Keyloop, or similar dealer management systems would be advantageous. A full UK driving licence (manual and automatic vehicles) is essential for this role, as occasional movement of customer and courtesy vehicles may be required. Monday to Friday, 8:00am-6:00pm with a 1-hour lunch break. This role also participates in an alternate (1-in-2) Saturday morning rota, working 8:30am-12:30pm. Basic salary is £36,750 pa, with OTE of £44,100 pa that is achievable and regularly reached. Our bonus structure rewards a combination of departmental performance measures including turnover, manufacturer performance standards, and customer satisfaction outcomes. In addition, individual commission opportunities are available through selected Aftersales product sales. • Access to a tax-efficient new car scheme (ECOS/ECOP), • High-spec insured vehicles available from competitive monthly rates, • Vehicles replaced annually, • Family Car Scheme, • Available for close family members, • Eligibility applies after probation for the first vehicle, with a second vehicle available after 12 months' service, • Vehicles replaced annually, • Car insurance included on both schemes, • 33 days' annual leave including Bank Holidays (option to buy or sell additional days), • Pension scheme with life assurance, • Staff discounts on vehicles, parts, servicing, and accessories, • Share Incentive Scheme, • Mortgage and pension advice seminars, • Excellent manufacturer training and clear career development opportunities, • Cycle to Work scheme, including e-bikes, • Discounted gym membership, • Enhanced Maternity and Paternity policies, • Eye test voucher scheme #J-18808-Ljbffr

Aftersales Advisor (Service & Parts) If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information. Renault Romford, Harold Wood (RM3) £34,750 pa basic salary + OTE £41,700 pa + Car 45 hours per week Join Our Aftersales Team at Renault Romford Renault Retail Group is looking for an Aftersales Advisor (Service & Parts) to join our Aftersales operation at Renault Romford, located on the Southend Arterial Road in Harold Wood (RM3). This is a varied role within our Service and Parts departments, supporting customers both face-to-face and over the telephone. Unlike traditional Aftersales positions, you'll work across both Service Advisory and Parts Advisory activities, helping provide a seamless experience for customers while supporting the wider Aftersales team wherever resource is most needed. This role would suit someone who enjoys customer interaction, has strong organisational skills, and is looking to build a broad understanding of dealership aftersales operations. • Welcome Service and Parts customers and provide a professional first point of contact, • Book vehicles into the workshop and support customers throughout the servicing and repair process, • Provide updates on work in progress and arrange vehicle collection appointments, • Liaise with Technicians, Workshop Control, Parts and Service colleagues to support efficient vehicle turnaround, • Assist with parts enquiries, quotations, invoicing and customer orders, • Support goods-in processes, checking deliveries against invoices and delivery notes where required, • Prepare service documentation, invoices and customer paperwork accurately, • Manage customer communications by telephone, email and in person, • Support courtesy vehicle administration and related customer requirements, • Use dealer management and manufacturer systems to maintain accurate records and customer information, • Arrange follow-up contact and future service appointments where appropriate, • We're keen to hear from candidates with previous experience in a Service Advisor, Parts Advisor, Aftersales Advisor, Dealership Reception, or similar customer-facing automotive role., • You should be comfortable communicating with customers, handling administration accurately, prioritising multiple tasks, and working collaboratively with colleagues across both Service and Parts functions., • Experience within a franchised motor dealership would be advantageous, although we would also welcome applications from candidates with strong customer service experience who are keen to develop within automotive retail., • Familiarity with CDK Drive, Kerridge, ADP Autoline, Keyloop, or similar dealer management systems would be beneficial., • A full UK driving licence (manual and automatic vehicles) is essential for this role. Monday to Friday, 8:00am–6:00pm with a 1-hour lunch break. This role also participates in a 1-in-3 Saturday rota, working 8:30am–12:30pm. Saturday hours are paid separately at time-and-a-half. Basic salary is £34,750 pa. This role has a bonus potential enabling an OTE of £41,700 pa. The bonus criteria are linked to a combination of Service and Parts departmental performance measures. An ECOS Company Car is part of the package too. • 33 days' annual leave including Bank Holidays (option to buy or sell additional days), • Pension scheme with life assurance, • Staff discounts on vehicles, parts, servicing, and accessories, • Access to our company loan car scheme, • Share Incentive Scheme, • Mortgage and pension advice seminars, • Excellent manufacturer training and clear career development opportunities, • Cycle to Work scheme, including e-bikes, • Discounted gym membership, • Enhanced Maternity and Paternity policies, • Eye test voucher scheme #J-18808-Ljbffr

Senior Service Advisor Renault Romford (RM3) £36,750 pa basic salary, OTE £44,100 pa + car Join Our Aftersales Team at Renault Romford Renault Retail Group is looking for an experienced Senior Service Advisor to join our Aftersales operation at Renault Romford, located on the Southend Arterial Road in Harold Wood (RM3). This is a key position within our Service department, combining customer service, workshop coordination, and senior-level support responsibilities. Working alongside the Aftersales Manager, you'll help maintain high standards of customer satisfaction, operational efficiency, and manufacturer compliance across the Service operation. In addition to the core Service Advisor responsibilities, you'll provide day-to-day support to colleagues, assist with workshop control activities, support departmental processes, and act as a senior point of contact when required. Renault Romford is a busy Renault and Dacia retailer with an established customer base, strong workshop throughput, and a dedicated Aftersales team committed to delivering excellent customer service. What You'll Do • Welcome customers and guide them through the vehicle servicing and repair process, • Book vehicles into the workshop and accurately record customer requirements, • Provide estimates, explain work requirements, and obtain authorisation for additional repairs where required, • Liaise with Technicians, Workshop Control, and Parts colleagues to support efficient workshop operations, • Keep customers informed of vehicle progress throughout the day, • Arrange courtesy vehicles and customer collection appointments, • Prepare invoices and explain completed work to customers clearly and professionally, • Process warranty repairs in accordance with manufacturer standards and procedures, • Provide guidance and support to Service Advisor colleagues when required, • Assist with workshop control activities and departmental administration, • Support customer satisfaction initiatives and manufacturer performance objectives, • Deputise for the Aftersales Manager when required What We're Looking For We're keen to hear from candidates with current or recent experience as a Senior Service Advisor, Assistant Service Manager, or highly experienced Service Advisor within a franchised automotive dealership environment. You should be comfortable managing customer expectations, supporting workshop operations, and balancing commercial performance with excellent customer service. Strong organisational skills, attention to detail, and the ability to communicate effectively with customers, Technicians, and colleagues are essential. Experience using CDK Drive, Kerridge, ADP Autoline, Keyloop, or similar dealer management systems would be advantageous. Driving Licence Requirement: A full UK driving licence (manual and automatic vehicles) is essential for this role, as occasional movement of customer and courtesy vehicles may be required. Hours & Pay Monday to Friday, 8:00am–6:00pm with a 1-hour lunch break. This role also participates in an alternate (1-in-2) Saturday morning rota, working 8:30am–12:30pm. Basic salary is £36,750 pa, with OTE of £44,100 pa that is achievable and regularly reached. Our bonus structure rewards a combination of departmental performance measures including turnover, manufacturer performance standards, and customer satisfaction outcomes. In addition, individual commission opportunities are available through selected Aftersales product sales. Company Benefits • Access to a tax-efficient new car scheme (ECOS/ECOP), • High-spec insured vehicles available from competitive monthly rates, • Vehicles replaced annually, • Family Car Scheme, • Available for close family members, • Eligibility applies after probation for the first vehicle, with a second vehicle available after 12 months' service, • Vehicles replaced annually, • Car insurance included on both schemes, • 33 days' annual leave including Bank Holidays (option to buy or sell additional days), • Pension scheme with life assurance, • Staff discounts on vehicles, parts, servicing, and accessories, • Share Incentive Scheme, • Mortgage and pension advice seminars, • Excellent manufacturer training and clear career development opportunities, • Cycle to Work scheme, including e-bikes, • Discounted gym membership, • Enhanced Maternity and Paternity policies, • Eye test voucher scheme How to Apply Click Apply and follow the instructions to upload your CV. Raja Mallik from the Recruitment Team will contact shortlisted candidates. No agencies please. JBRP1_UKTJ

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