Contract Support Administrator
hace 25 días
Greenwich
Job Description My client is a leading Facilities company looking for an experienced Contract Support. You will have knowledge of working within a Facilities environment and be able to hit the ground running. Our client is looking for a contract admin. Monday - Friday 8am - 5pm Essentials • Must have experience working in a Building Maintenance company or Facilities industry Duties: • Responsible for all reactive jobs received through the customer support process – ensuring, • WIP, • Clossing PPMS, • Preparation of reports and documentation, • Updating of electronic records, • Material ordering and administration, • Subcontractor’s administration, • Raising PO and invoices, • Production of valuations and presentation of results, • Quote logging and processing, • Collating timesheets from engineers, chasing and checking quality of data, • Contract set-up (PPM / System support), • Application billing preparation, • that they are processed for payment correctly according to the contract terms, specification and schedule of rates, • Responsible for all quotations and estimates – ensuring that they are processed for payment correctly according to the contract terms, specification and schedule of rate, • Chasing and escalation within the regions all SLA & KPI breaches, • Co-ordination of Site Audits, • Co-ordinate monthly meetings and reviews generally, • PPM & Reactive Works Reporting, • Liaising with regional team over client requirements for scheduling ad-hoc works, • Collation of stats for invoicing (reactive and ppm’s), • Validation of all reactive charges submitted by the regional teams, • Valuation of all quotations/estimates submitted by the regional teams, • Assisting colleagues with the team where necessary, • Co-ordinate Audits on behalf of Regional Managers, • Co-ordinate monthly meetings and reviews generally, • Experience in delivering high-class customer service, • An excellent telephone manner is essential