Account Manager
6 hours ago
London
Account Manager required for established Branding & Creative Agency based in London N1. Full time, with Mondays, Wednesdays & Fridays at our London N1 Studio. Circa £35k p.a. We’re looking for a Account Manager (we call them Client Managers) with agency experience, looking to take the next step in their career. This is an ideal role for a confident, proactive, self-starter who can take the initiative and hit the ground running across a number of creative and strategy projects and clients. You will be the key point of contact for all sorts of projects – brand, campaign and moving image (film and animation), and will be vital in supporting the team, building and maintaining excellent client relationships. Our ideal candidate will relish opportunities to tackle big challenges and also feel comfortable with delivering the day-to-day projects that keep things ticking along. Key responsibilities include: • Day to day management of clients, delivering projects on time and on budget., • Taking (or interpreting) briefs from clients and developing the creative brief for our internal team, briefing creative and presenting to clients., • Managing clients’ expectations, online and in-person meetings, keeping them and our team updated on the progress of projects, creating estimates, timing plans, setting agendas, status reports and writing up contact reports and agreed actions post meetings., • Managing forecasts, budgets, timelines and delivery of a variety of projects (brand, campaign, comms, design, digital & moving image)., • Progressing projects through the various stages from briefing to final output., • Working with clients to understand their needs and clearly translating these requirements into written, internal briefs and client documentation. Who you are • A highly motivated, organised and passionate person who is willing to tackle a variety of tasks and take responsibility for actions - you have to love solving problems for our clients!, • You must excel at managing delivery and monitoring the progress of your projects against targets., • You will use your excellent oral and written communication skills to build rapport with internal and external stakeholders on your projects., • You will be a good listener, and persuasive, using facts, clear arguments and personal conviction to influence and persuade others., • You will be a team player who can work with colleagues to create clear action plans with realistic timescales., • You need to have the ability to work well against deadlines, whilst having a sense of ownership and responsibility for deliverables., • You will have the ability to manage multiple projects in a fast-paced, time-sensitive environment whilst retaining a focus on high quality output., • You will appreciate the benefits that a smaller agency culture brings – greater ownership, more exposure to interesting opportunities, the chance to work closely with other departments and senior members of the team. Skills/experience you’ll need • 3 years’ minimum agency/marketing experience., • Experience of identifying project needs and creating project documentation for a variety of project types., • University degree ideally (though not compulsory) with excellent command of the English language., • Excellent written and verbal communication skills., • Exceptional attention to detail. About psLondon psLondon is a Strategic and Creative agency that develops brands, campaigns and communications for ambitious organisations around the world. We’re 18 years old and we’re a team of x25 talented people – Creatives, Strategists, Moving Image and Client Services. We work on strategic, brand and campaign development and creative projects across a wide channel mix and for many industry sectors, including Education, Technology, B2C and Charity. We are passionate about what we do and we have lots of fun doing it. We seek out opportunities to work very closely with clients at all levels as we believe that collaboration is the key to success, and it makes for more enjoyable and longer-term working relationships. We work with Imperial College London, Royal College of Art, Saga, Pearson, Voice21 (youth speech advocacy charity), WRAP (environmental NGO), Frankfurt School of Management and Finance, Bottomline Technologies, Visa/Featurespace, University of Brighton and many more clients.