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Despatch Administrator Location: Clevedon, North Somerset Hours: 40 hours per week 08:45 to 16:45 Monday to Thursday 08:45 to 16:00 Friday with early finish Salary: Competitive, available on application Contract: Permanent We are recruiting for a Despatch Administrator to join a growing food manufacturing business at their Clevedon site. This role sits within the Supply Chain team and reports to the Inside Sales Team Leader. Key Responsibilities of a Despatch Administrator: • Deliver a high level of customer service, liaising with customers and suppliers, • Process sales and purchase orders efficiently, • Manage customer expectations and ensure deliveries are on time and in full, • Respond promptly to customer queries and orders, • Coordinate despatch of goods with logistics providers and hauliers, • Prepare despatch documentation, • Manage and coordinate third party storage Key Skills of a Customer Service & Despatch Administrator: • Previous experience in customer service and/or despatch, • Strong attention to detail and ability to work in a fast-paced environment, • Confident communicator and effective team player, • Competent in Microsoft Office including Word, Excel and Outlook, • GCSE Maths and English (or equivalent) at Grade B or above, • Excellent time management and flexible approach, • Full Right to Work in the UK, • Full clean driving licence Benefits: • Auto-enrolment pension scheme (3% employer, 5% employee), • WPA Healthcare NHS Top-up Scheme after probation, • Death in Service benefit, • Employee Benefits Scheme and Employee Assistance Programme, • Generous holiday entitlement increasing with service