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Key Account Manager About the Business Our client is a high-growth technology company (based in the SW) supplying SaaS to the fleet industry that is focused on making a difference worldwide, one driver at a time. They help businesses and private motorists improve driver efficiency and safety. The solution has been proven to reduce fuel use and emissions rates by 10-20%, and at-fault accidents and wear and tear by 40-50%. It connects to your vehicles on-board computer and uses all the live data it produces to analyse how efficiently you are driving. Its similar to how performance is analysed in Formula 1. That data is converted into simple feedback for you the driver so you know when youre pushing your vehicle too far and can bring it back to maximum efficiency. Beyond the vehicle, they have a proprietary gamification platform engages users and driver community the opportunity to engage in their performance and to win weekly cash prizes and rewards for achieving Elite Driver standard. They have an excellent customer base and have secured 300+ of the UKs largest fleet customers including Tesco, Asda, Southwest Water, Iceland and Virgin Media. A Key Account Managers is responsible for maintaining long term, trusting relationships with customers. The role is to oversee a portfolio of assigned customers, generate new business from existing clients and actively seek further opportunities. Acting as the lead point of contact for your assigned customers, you will be expected to answer queries and become a trusted advisor to further improve the customer experience. Key Duties and Responsibilities Implement, manage and develop positive working relationships with multiple customer accounts including international fleets Facilitate regular communication both remotely (Teams & mobile) and face-to-face Manage customers with integrity and diligence, ensuring that we manage expectations in doing what we say we will do, when we say we will do it Consistently evaluate the value being brought to the customer look at what other opportunities there are to demonstrate more value whether financial, operational or safety related Understand the data related to your customers and help to surface insight, not just replay data Assist customers in making best use of and embedding it in their business including organising training for managers, drivers and other staff Ensure that differentiation is well-understood, especially in terms of Driver Rewards and Gamification; and help drive initiatives to accentuate this as one of the unique attributes Generate sales and revenue among customer accounts identify opportunities for growth and upsell of additional products Manage the customer renewal process to achieve set customer renewal KPIs Co-ordinate with other departments to facilitate what the customer requires Work with the Product Teams to deliver; and ensure customer expectations are aligned with the specification for each product Work as part of a team to develop and implement marketing, support and engagement strategies Record, update and maintain customer data on the CRM system which covers off key strategic mapping of the customer Work closely with other colleagues who also have interaction on the same accounts to ensure consistent service to customers Review and respond clearly to customer queries Attend and schedule customer visits, presentations and site training in the UK & abroad Key Skills Experience of running B2B accounts is essential Outstanding customer relations skills are essential Ability to multi-task across and meet deadlines is essential Exceptional oral and written communication skills is essential First-class problem-solving & analytical skills is essential Working knowledge of Microsoft packages is essential Experience in the transport services sector is desirable Benefits Annual bonus scheme 24 days of annual leave (plus bank holidays) End-of-year company closure from 25 Dec to 01 Jan inclusive (-3 days of annual leave allowance) 1 day of birthday leave an additional day off to celebrate! 1 day to volunteer an additional day to give back Holiday buy-back scheme the opportunity to buy up to an extra week of leave p/annum Company sick pay Enhanced maternity and paternity leave Bravo benefits including: o cycle-to-work scheme o financial wellbeing resources o gym discounts o MyMindPal app o retail discount scheme o tech benefits Simplyhealth Optimise health plan Simplyhealth Denplan dental plan Group life insurance (death-in-service) (available post-probation) Company pension (available post-probation) Long service awards vouchers & extra annual leave Refer-A-Friend scheme Casual dress Company social events and activities On-site parking A personal device (available post-probation) Hybrid working ? TPBN1_UKTJ

Outbound Customer Services Advisor Location: Remote, UK based - offices based in Bristol & Manchester Salary: £12.60 per hour (weekly pay) Job Type: 6 months (possibility to extend) Background Checks: DBS and Basic Credit Check Required About the Role: Our client's funeral care legal team is looking for a compassionate and driven Outbound Customer Services Advisor to support individuals following bereavement. The role involves making outbound calls, providing guidance on next steps, and determining the likelihood of Probate being required. Handling sensitive conversations with care and professionalism is essential, as is achieving performance targets to ensure successful outcomes for client. This position operates within a regulated environment, requiring strict compliance with GDPR and Solicitor's Regulation Authority (SRA) rules. Key Responsibilities: * Making outbound calls to clients and providing support as per agreed call structures. * Delivering a sensitive, structured, and compassionate approach to client conversations. * Recognising when to escalate complex cases for further guidance. * Meeting personal and team targets to help the business achieve its objectives. * Ensuring compliance with regulatory standards while creating a positive client experience. * Contacting clients referred by B2B partners and providing service in line with individual agreements. * Accurately recording notes in the case management system. * Adapting communication styles to meet the diverse needs of clients. * Working in a fast-paced, target-driven environment while maintaining high-quality service standards. What We're Looking For: * Excellent Communication Skills: Ability to engage with clients in a clear, empathetic, and professional manner. * Experience in a Call Centre Environment: Ideally within a regulated business. * Strong Active Listening Skills: Ability to sensitively understand client needs and build rapport. * Attention to Detail: Ensuring accuracy in client documentation and adherence to compliance requirements. * Ability to Work Under Pressure: Managing multiple targets while maintaining high service levels. * Adaptability & Multitasking: Thriving in a high-volume, customer-focused environment. * Empathy: Demonstrating understanding and compassion in client interactions. If you are an empathetic, resilient, and customer-focused professional looking to make a difference, we'd love to hear from you! Company information: This contract vacancy is being advertised by Rullion Ltd Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates. Rullion is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base; from small start-ups to large household names. We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants. TPBN1_UKTJ

Want to Offer Personal Training Services too? We've Got You Covered with our Personal Trainer Rental Agreement. Join The Gym Group - and achieve your Personal Best. Are you a passionate and people-focused Level 3 qualified Personal Trainer looking to build your career in a vibrant, supportive enviro

Encourage independence, social inclusion, and personal development.

Want to Offer Personal Training Services too? We've Got You Covered with our Personal Trainer Rental Agreement. Join The Gym Group - and achieve your Personal Best. Are you a passionate and people-focused Level 3 qualified Personal Trainer looking to build your career in a vibrant, supportive enviro

We are committed to continuous improvement, building a skilled, knowledgeable, and flexible workforce alongside promoting innovation and creativity whilst keeping children, young people and families at the heart of all we do.We really value our workforce and offer you a great benefits package includ

Want to Offer Personal Training Services too? We've Got You Covered with our Personal Trainer Rental Agreement. Join The Gym Group - and achieve your Personal Best. Are you a passionate and people-focused Level 3 qualified Personal Trainer looking to build your career in a vibrant, supportive enviro

Strong interpersonal and communication skills, with prior residential care experience.

Join The Gym Group - and achieve your Personal Best Are you a passionate and people-focused Level 3 qualified Personal Trainer looking to build your career in a vibrant, supportive environment? At The Gym Group , were not just a gym-were a nationwide community making

Clinical Education Specialist / Nurse Advisor / Nurse Specialist.

Warehouse Technician Operative – Wakefield Permanent and FTC opportunites available Structured career development Annual performance related pay bonus and pay reviews Share scheme Competitive pension contributions Range of flexible benefits and Corporate discounts, holiday buy/sell scheme, opt

Private Pilates & Personal Trainer – Egypt with Extensive International Travel. Private Pilates & Personal Trainer. Personal Training focused on toning and health.

They will possess a deep understanding of recovery-focused approaches and co-production, along with a solid awareness of the social and personal issues affecting this group. Night staff also support service users in achieving outcomes related to health, economic wellbeing, personal safety, and meani

Dutch speaking Customer Service Advisor. Dutch-Speaking Customer Service Advisor.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation.Right now, we are looking for a.Sounds great, what will I be doing?.Our family women refuge's offer holistic support in order to empower women and their children who have expe

Job Description Sales Advisor When registering to this job board you will be redirected to the online application form.

Encourage independence, social inclusion, and personal development.

Job Description Do you enjoy talking to people and get energised working in a fast-paced environment? Do you enjoy working to targets and goals? Do you want to work in a culture that is fun, friendly and shows that we are passionate about what we do? We are a fast-growing e-commerce packaging comp

We are committed to continuous improvement, building a skilled, knowledgeable, and flexible workforce alongside promoting innovation and creativity whilst keeping children, young people and families at the heart of all we do.We really value our workforce and offer you a great benefits package includ

Strong interpersonal and communication skills, with prior residential care experience.

Job Description Your new company Hays are working with a leading provider of housing and support services across the South West.With a strong commitment to social justice and inclusion, the organisation works to empower individuals facing homelessness, domestic abuse, mental health challenges, and

Warehouse Operative / Reach Truck Driver - Day Shift .Monday - Friday with 1 in 3 Saturdays.Would you like to join us a Warehouse Operative with further potential to be upskilled and in house trained to operate a Reach Truck after successful completion of your probation.Or you may already have

Job Description Consult2Recruit are proud to be recruiting for X2 Forklift experienced warehouse operatives to start for our client in Yate.This is a permanent role with ongoing progressions in the company and are ready to invest in you and provide you with the best training.Working alternate shift

As a Warehouse Operative for Ocado Logistics, you are at the heart of preparing orders for customers.Join our warehouse in Bristol where you'll be working in a state-of-the-art facility preparing orders for customers.We have a variety of areas and shift options available and you can plan your work-l

Assisting with personal care / toileting.

As a Warehouse Operative for Ocado Logistics, you are at the heart of preparing orders for customers.Join our warehouse in Bristol where you'll be working in a state-of-the-art facility preparing orders for customers.We have a variety of areas and shift options available and you can plan your work-l

Personal Care Assistance (washing, toileting, dressing & grooming). We live our values – we’re personal, we’re trusted, we’re caring and we ensure that it resonates throughout everything we do.

As a Warehouse Operative for Ocado Logistics, you are at the heart of preparing orders for customers.Join our warehouse in Bristol where you'll be working in a state-of-the-art facility preparing orders for customers.We have a variety of areas and shift options available and you can plan your work-l

As a Warehouse Operative for Ocado Logistics, you are at the heart of preparing orders for customers.Join our warehouse in Bristol where you'll be working in a state-of-the-art facility preparing orders for customers.We have a variety of areas and shift options available and you can plan your work-l

As a Warehouse Operative for Ocado Logistics, you are at the heart of preparing orders for customers.Join our warehouse in Bristol where you'll be working in a state-of-the-art facility preparing orders for customers.We have a variety of areas and shift options available and you can plan your work-l

As a Warehouse Operative for Ocado Logistics, you are at the heart of preparing orders for customers.Join our warehouse in Bristol where you'll be working in a state-of-the-art facility preparing orders for customers.We have a variety of areas and shift options available and you can plan your work-l

As a Warehouse Operative for Ocado Logistics, you are at the heart of preparing orders for customers.Join our warehouse in Bristol where you'll be working in a state-of-the-art facility preparing orders for customers.We have a variety of areas and shift options available and you can plan your work-l

As a Warehouse Operative for Ocado Logistics, you are at the heart of preparing orders for customers.Join our warehouse in Bristol where you'll be working in a state-of-the-art facility preparing orders for customers.We have a variety of areas and shift options available and you can plan your work-l

As a Warehouse Operative for Ocado Logistics, you are at the heart of preparing orders for customers.Join our warehouse in Bristol where you'll be working in a state-of-the-art facility preparing orders for customers.We have a variety of areas and shift options available and you can plan your work-l

As a Warehouse Operative for Ocado Logistics, you are at the heart of preparing orders for customers.Join our warehouse in Bristol where you'll be working in a state-of-the-art facility preparing orders for customers.We have a variety of areas and shift options available and you can plan your work-l

As a Warehouse Operative for Ocado Logistics, you are at the heart of preparing orders for customers.Join our warehouse in Bristol where you'll be working in a state-of-the-art facility preparing orders for customers.We have a variety of areas and shift options available and you can plan your work-l

As a Warehouse Operative for Ocado Logistics, you are at the heart of preparing orders for customers.Join our warehouse in Bristol where you'll be working in a state-of-the-art facility preparing orders for customers.We have a variety of areas and shift options available and you can plan your work-l

As a Warehouse Operative for Ocado Logistics, you are at the heart of preparing orders for customers.Join our warehouse in Bristol where you'll be working in a state-of-the-art facility preparing orders for customers.We have a variety of areas and shift options available and you can plan your work-l

As a Warehouse Operative for Ocado Logistics, you are at the heart of preparing orders for customers.Join our warehouse in Bristol where you'll be working in a state-of-the-art facility preparing orders for customers.We have a variety of areas and shift options available and you can plan your work-l

As a Warehouse Operative for Ocado Logistics, you are at the heart of preparing orders for customers.Join our warehouse in Bristol where you'll be working in a state-of-the-art facility preparing orders for customers.We have a variety of areas and shift options available and you can plan your work-l

As a Warehouse Operative for Ocado Logistics, you are at the heart of preparing orders for customers.Join our warehouse in Bristol where you'll be working in a state-of-the-art facility preparing orders for customers.We have a variety of areas and shift options available and you can plan your work-l