Are you a business? Hire personal advisor candidates in London
Are you looking to kick-start a new career as a web developer? We are recruiting for companies who are looking to employ our Coding Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (£25K-£45K) within 20 miles of your location upon completion. Whether you are working full time, part-time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 3 easy steps. Step 1 - Front End Coding Complete a selection of professional and industry-recognised coding courses covering HTML, CSS and Javascript. Step 2 - Back End Coding + Practical Projects You will be studying all the relevant back end coding languages and gaining skills that will qualify you as a fully-fledged web developer. Step 2 is heavily focused on the practical element of learning. Step 3 - Building your portfolio The final step will be to build your own portfolio website. The portfolio plays a key part in the hiring process as it gives the employer a real insight into your level of ability, creativity and personality. Your Web Developer Role Once you have completed all of the mandatory training, we will place you into a Web Development/Software Development role, where you will be guaranteed a 25k-40k salary. We have partnered with a number of large organisations strategically located throughout the UK, providing a nationwide reach of jobs for our candidates. At a one off cost of £1499, or a deposit of £212 followed by 10 interest free monthly instalments of £148, this represents a great opportunity to start a rewarding career in IT and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Apply now and one of our friendly advisors will be in touch.
We are looking for a passionate shop assistant with high sales skills and amazing customer care, who takes pride in promoting Italian food and able to drive sales with amazing customer service. the shop assistant is a personal customer advisor, he/she helps to choose the best products, takes care of keeping them always present on the shelf and takes care of the caffetteria and morning prep. the previous experience in this role is a plus but not a must! Italian and English fluent speaker and right to works is required.
Would you like to work with one of the most luxurious brands in the UK? Do you have a dynamic and vibrant personality with strong selling skills, excellent customer service and a friendly disposition? We have exciting opportunities to work in Imperial Bamboo . Imperial Bamboo is a shop for selling Bed Linen ,Pillows and mattresses made of bamboo. Candidates should be passionate about delivering a professional customer service at all times, whilst being immaculately presented and holding excellent communication and client skills. If you are interested, please read further details below: Purpose of the Role The Retail Sales Consultant (Luxury Brand Ambassador) is responsible for delivering world class customer service in our stores to achieve sales and service target. They are passionate and knowledgeable about the Imperial Bamboo Bedding. We referred to our Sales Consultant as Luxury Brand Ambassadors to represent better the level of excellence of our team members! This role is full time working 5 days per week Day to Day Key Responsibilities Your duties will include but not be limited to the following: Ensuring that you are well informed about all the items Imperial Bamboo Bedding, that you will sell and can communicate with confidence the features and benefits of their bedding and other products to potential customers. Act as an ambassador for the brand and company Achieving the sales targets that are set for you and provide the highest levels of customer service to all our customers and potential customers in line with the Shopping Center. Maintaining a clean and well-merchandised environment on the counter where you work. Ensure Company Visual Merchandising standards are always maintained. Carrying out promptly any reasonable instructions or tasks set by your line manager. I.e., stock replenishment, unpacking stock deliveries, stock taking, recording sales figures and supervising agency staff. If requested, report sales figures to Sales & Education Manager on a weekly basis. Record individual sales data daily Opening, maintaining, and closing your cash till each day you are at work in line with store expectations. Being aware of and reporting any stock loss or damage on your counter and stock room area. Being aware of promotional activity. Skills/Experience Required Appreciation and a passion to work within the industry. A passion or keen interest in bedding sales Experience of providing a consistent high level of customer service. Experience of dealing with clients/customers. Highly organised team player, able to communicate with colleagues at all levels. Able to demonstrate a pro-active attitude and flexible approach. Excellent time management, organisation and prioritising skills. Key Personal Qualities A team player, self-motivated and able to work on own initiative A blend of passion, dedication and imagination Eager to learn and share their knowledge High levels of attention to detail. See the whole picture but care about the details and client satisfaction Please note that these are not exhaustive lists Location This role is based in Westfield White City Shopping Center Ariel Way, Shepherd's Bush, London W12 7GF. Salary and Benefits Competitive salary and benefits reflective of a luxury retail brand. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. - We very much value your interest in our opportunity. We anticipate a high level of applications and will only directly contact candidates we feel are best suited for this role. Thank you for your understanding.
A fantastic opportunity for the right person to develop a career in one of the leading UK and Global companies in the Care Home / Medical Devise / Consumables market place. Reporting to the Sales Manager and working alongside our existing Sales and Customer Service Teams, we are looking for dedicated ,talented and enthusiastic Sales and Customer Service Executive to work in our care home account management department, working hand in hand with the Sales Team, engaging with our existing customers and developing new customers to drive the profitable business growth for the Farla brands. You should have a professional and confident manner with the ability to multi-task and manage office requirements and customer engagement in a very busy and vibrant growing business. Good communication abilities, exceptional administration skills and great IT Competence are key as well as the ability to manage and build relationship with our existing customer in order to drive Sales. We need you to be passionate about what we do, who we are and want to be part of this growing global brand. Overall Responsibility · Enhance department and company reputation by accepting ownership for accomplishing new projects and different requests, exploring opportunities to add value to drive sales and job accomplishments · Key responsibility: to work in partnership with the sales and marketing function to ensure o The delivery of effective customers satisfaction both internal and external (delighting the customer) o Identify and support the development of new business opportunities § Upselling /cross selling to existing accounts § Identification of new accounts · Working closely with the extended Farla Team on a number of different projects including data consistency and updates; follow up projects; customer/supplier calls / daily workflow / enter and update customer information in our database. · Multi-tasking and managing orders in a busy environment with critical thinking and problem-solving skills · Outstanding negotiation skills with the ability to manage and resolve issues and address complaints with compassion. Account Management: Care Homes · Be a primary point of contact and build long term s profitable relationships with our customers · Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors · Monitor and analyse customer’s usage on customer accounts and issue reports as required · Responsible for working with the Sales Team to onboard and integrate new clients and developing existing client relationships · Working alongside the Warehouse management / senior account manager to ensure Pallets for Care Home are being dispatch effectively. · Maintain personal ownership and management of logistics paperwork when booking the necessary courier for Care Home · Preparing monthly customer product usage reports and other customer related reports Experience and Education required · Educated to minimum of degree level /or relevant experience · Proven account management or relevant experience of 2 / 3 years+ in the Care Home Sector · Demonstrated ability to communicate, present and influence credible and effectively at all levels of the organization, including executive and rest of the Team · Proven experience as within a similar role (but with a hunger to add value and make a difference) · Excellent IT capabilities including Excel and Outlook and knowledge of CRM Systems (training will be given) · Numerate with excellent attention to detail. Personal Skills · Task driven self-starter with strong organisational skills and ability to build up relationships both internally and externally · Go-to attitude; willing to go the “extra mile” to meet office needs and requirements · Motivated by results and with the ability to bring new ideas and share good working practice · Ability to work confidently, remain calm under pressure (cool tempered), meet deadlines and work within a team environment. · Committed, punctual and reliable Job Types: Full-time, Permanent Pay: £28,000.00-£30,000.00 per year Benefits: Employee discount On-site parking Store discount Schedule: Monday to Friday Ability to commute/relocate: London NW2 7JP: reliably commute or plan to relocate before starting work (required) Education: A-Level or equivalent (preferred) Experience: sales: 1 year (preferred) Work Location: In person
We are looking for a passionate Shop Assistant! The Shop Assistant is our personal customer advisor, he helps them to choose the best products, he takes care of keeping them always present on the shelf and he takes care of the caffeteria. Monthly payment. Italian Speaking and English speaking. Requirement: Experience as sales assistant in food store Right of Work is required Extra benefit: • Free meals during the shift • 20% discount in store • Referral bonus • Mystery Shopper Bonus •In the birthday every employee can request to store manager day off Salary: £ 11,50 per Hour - 40 hours weekly
We are looking for a competent person as a Trainee Recruitment Consultant to assist our clients in finding the best people to staff their business. We are an outsourcing agency who specialises in placing staff for major hotels in London, our offices are based in Edgware Road, London W2. Must Haves: - Good telephone manners - Standard English speaking Roles and Responsibilities: - Assisting with resume screening and initial phone screens - Scheduling interviews and keeping calendars for all hiring teams and candidates - Assisting with interviews at the office Requirements and Skills - Understanding of sourcing and recruiting techniques, (can be trained if needed) - Sales/Customer service skills - Outstanding communication ability - Confident and pleasant personality - Well-organised - Ability to work with targets - Sound judgement - Maintain candidate database including references taken - Must have some basic computer skills - Social Media skill - Able to attend sales meetings with clients, initially you will work as shadows to learn the job. This position may suit a mature person who is determined and ready for a challenge. Working hours 10-6pm or alternative shifts 9-5pm, Monday to Friday. Rate of pay will be discussed at the interview. Experience not essential, some understanding of recruitment aspects would be useful. Please forward your CV, attach a recent photo and cover letter that clearly states your suitability for the role.
The Candidate should Have an excellent telephone manner and customer service skills Be able to take orders, process orders and Invoice Be proactive, with the ability to own and resolve customer queries Ability to work on high pressure environment Be a team player Be fully computer literate – Part Catalogues , Email, Word, Excel Good experience and knowledge of advising and selling Motor Parts A car enthusiast and technically minded From a strong Motor Factor / Automotive Car Parts Sales background essential Job Type: Full-time Pay: From £26,000.00 per year Benefits: Employee discount Schedule: Day shift Holidays No weekends Supplemental pay types: Commission pay Education: GCSE or equivalent (preferred) Licence/Certification: driving license (preferred) Work Location: In person
Employers want to know
Do you have work experience?
360 Recruitment Consultant, London, from £25,000 per annum, Admiral is the leading specialist recruitment consultancy agency in the catering and hospitality sector. We offer both permanent and temporary solutions within the industry nationwide. Due to business demands and steady growth we are currently looking for focused motivated people to join our business in our city office at this exciting time of growth The Ideal Candidate will be ·Highly motivated and a self starter with a passion for building long lasting client relationships ·Able to manage client and candidate expectations with the upmost professionalism at all times · Able to build new relationships whilst maintaining existing ones ·Excellent communicators, both written and verbally · Be computer literate · Able to confidently communicate with people at all level Main Responsibilities will be · Contributing to the growth of a division · Client relationship management · Account management · Dealing with day to day bookings and enquiries · Administration, payroll, compliance and all candidate communications Package for Consultant · A great working life balance from Monday to Friday, 7am to 4pm OR 8.30am to 5.30pm · Excellent benefits including work based pension · Highly competitive uncapped commission scheme · Clear and defined career ladder If this sounds like the ideal opportunity for you! Please apply below Job Types: Full-time, Permanent Salary: £25,000.00-£50,000.00 per year Benefits: Additional leave Company events Company pension Flexitime Referral programme Sick pay Schedule: Monday to Friday Supplemental pay types: Commission pay Work Location: In person
Are you feeling stuck in your current job and not seeing any progress or personal growth? Or maybe you're just craving a more enjoyable and sociable work atmosphere? As a sales advisor at Falex Marketing, you’ll be the face of some of the most well known brands in the uk. You'll be responsible for promoting the product/ services of our clients, building relationships with customers, and maintaining the positive image of their brand . If you're outgoing, friendly, and passionate about our brand, we'd love to have you on our team! The ideal candidate should have a ⁃ positive and proactive attitude ⁃ Ready to take control of their own progression ⁃ Eager to learn with a student mentality Additionally, our Brand Ambassadors will have access to learn from a successful and established team. This opportunity offers, ⁃ client product training ⁃ direct mentorship ⁃ Exposure to a wide network of experienced sales experts and entrepreneurs across the globe ⁃ International/National Travel opportunities including all expenses paid travels to countries, E.g (Ibiza, Dubai, Turkey, Lisbon, Paris, New York, Greece Dublin, Lisbon and even entrepreneur meet-ups). Plus, there are occasional social and activity night outs to look forward to!" If you’re looking for an opportunity or a challenge, get in touch. If you’re successful a memeber of our recruitment team will be in touch to book you in for a face to face appointments. Within this appointment the director will be going through the day to day of a sales representative, the progression opportunities alongside the clients we work with. **Performance Based incentives **
Looking to hire a sales person to sell management companies maintenance services. great pay
If you’re an experienced roofer looking for a different challenge, within the roofing industry, this hiring ad is for you. WHO ARE WE Robur Construction is a new-age roofing/construction business based in SW London. We are on a mission to help homeowners receive quality new roofs they can trust, whilst receiving a world class customer experience. We aim to do this by bringing a new age perspective to the roofing industry, combining engineering backed workmanship with unrivalled customer care and communication. We are focusing purely on re-roofs and are looking to become the go-to company in SW London for this type of roofing work. Being 100% upfront, we are a very new company - we’ve only just launched this year and are subsequently on the hunt for an experienced roofer to join our team quickly, as we find our feet in the market. To talk you through our current state, here’s a bit about our company vision and our team’s track history, so you understand why this is a different project to most that you see online… Firstly, we’ll introduce you to our two Founders, Christian and Grizel. Christian has helped scale over 60 home improvement companies across the UK to 6 or 7 figures in annual revenue, including 3 roofing firms to 7 figures - through his Lead Generation, Sales and Growth Consultancy for trade businesses in the UK. He understands the roofing business model inside-out. Grizel comes from a prestigious construction & engineering background; with a masters degree in civil engineering, she spent the last 2 years working as a structural engineer at one of the world’s top engineering firms (Arup), on some of the world’s most exciting engineering projects. She has also recently become an accredited roofer and tiler. With Christian’s vast experience scaling Roofing companies through his other business, and Grizel’s impressive background in working on some of the world’s largest construction projects, the vision for Robur is to scale to 7 figures within the next 6-12 months, whilst bringing Londoners a youthful, modern and customer centric experience, that is hard to find in the current roofing market. Although this vision & cohesion of Founder skill sets sets Robur apart from your typical roofing company, the project does lack one critical area currently that we’re looking to solve… Having someone on the team who has many years of experience as a roofing professional, who’s been battle tested on-site, who’s ready to step into the fold as a leader, and bring a wealth of practical industry knowledge to the team. If the above does not excite you, please do not apply. Here is an outline of the role and the type of person we are looking for. JOB DESCRIPTION The core of the role is to be the roofing leader on site. Not only does this involve getting your hands dirty to complete re-roofing projects, but also being the person responsible for making sure the team works accurately and efficiently, so that the projects are completed to ‘review getting’ standard, and are finished on time, every time. As well as being the lead on site, another crucial aspect to the role will be to act as an internal consultant, working closely with our two founders. You will bring crucial on-site technical knowledge/experience to the table, that bridges the gaps in our otherwise widely experienced founders’ knowledge base. Overall, the best candidate for this role will lead their jobs on site to completion all whilst maintaining a high quality of work, good time management, quality leadership, and clear communication with their team, clients and company directors. The application code word is “mitre”. As you can see, there is a lot of responsibility for the right candidate. If your skill set does not align with the above skill set, please do not apply. This local position is full-time, Mon-Fri. This is a critical position within the business, as such, we host a rigorous, 4-part application process. RESPONSIBILITIES Working closely with the Founders to achieve the company vision. Leading the team on site. Making sure projects are completed on time. Making sure projects are finished to the highest standard possible. Communicating positively and effectively with customers where necessary. Consulting with the Founders on roofing topics. Getting to site on time. REQUIREMENTS (EXPECTED STRENGTHS) Proven track record of successfully leading a team to complete re-roofing projects on time and to high standards. All necessary on-site skills to complete re-roofs & flat roofing projects. Has been roofing for a minimum of 7 years. Has a proven track record of leading roofing teams successfully for a min of 3 years. Clean UK driving licence to commute to site when needed. Able to work Mon-Fri on site in SW London. Strong communication skills for clients and team members. Comfortable working outside in wind, rain or shine. Preferred but not required: has run their own roofing company. Preferred but not required: has a roofing gang. COMPENSATION £42,000-£62,500 Paid Holiday Loyalty bonuses Punctuality bonuses Performance bonuses For the right candidate we will build roofing teams beneath them - promotion opportunity. FINAL THOUGHTS The person who steps into this role will be helping us build Robur from the ground up and as a result will be stepping into an environment full of challenge, responsibility and a whole lot of fun. This will be a different role to most available on the market, as you will be a key figure in the company, not only carrying out traditional roofing tasks but also helping the Founders to build a truly great company. We’re looking for someone to fill this seat long term, who is bought in on the vision and ready to help us build. The right person will be excited by this opening, and up for the challenge. If this does not sound like something that aligns with your career vision, please do not apply. IMPORTANT We randomly drug test. Our team will review your application and get back to you shortly. We look forward to hearing from you! Job Type: Full-time Salary: £42,000.00-£62,500.00 per year Benefits: Company events Schedule: Monday to Friday Supplemental pay types: Bonus scheme Loyalty bonus Performance bonus Work Location: In person
Trainee Broker - Open Your Own Estate Planning Practice Join Our Team and Transform Your Future Are you ready to embark on a rewarding career journey that not only offers unparalleled earning potential but also the chance to make a significant impact on thousands of clients' lives? We are seeking ambitious, driven individuals to join our team as Trainee Brokers, with the unique opportunity to open their own estate planning practice. About Us With a legacy spanning over 20 years, our recognised brand has been at the forefront of the estate planning industry. Our proven franchise model, running successfully for over a decade, empowers our partners to excel in providing comprehensive estate planning solutions, including Wills, Lasting Powers of Attorney, Trusts, and Life Cover. The Opportunity As a Trainee Broker, you will be equipped with the knowledge and skills to not only excel in estate planning but also to grow into a successful Independent Financial Advisor (IFA). This dual pathway promises a lucrative career, with established IFAs typically earning upwards of £150,000 per year. Your Journey with Us Year 1: Establish your foundation with typical earnings of £30,000. Year 2: Expand your practice and double your earnings to £60,000. Year 3: Solidify your presence in the market with earnings of £80,000. Benefits of Joining Comprehensive Training: We don’t just show you the ropes; we guide you through every step of the way in selling, advising, and business management. Earning Potential: Enjoy uncapped earnings as you grow your practice and clientele. Flexibility: All you need is a laptop and a passion for making a difference. Supportive Brand: Trade under a well-established, reputable brand that helps secure clients and fosters trust. Affordable Entry: With an initial franchise fee of £2,500 and a total fee of £15,000 payable at various stages, stepping into your own business has never been easier. Who We're Looking For Motivated individuals with a drive to succeed and help others. Aspiring entrepreneurs ready to embark on a business venture with a strong support system. Persons interested in the financial and estate planning industry, looking to make a profound impact. Take the First Step This is more than a job; it's a career that grows with you, offering not just financial rewards but the satisfaction of truly making a difference. If you're ready to take control of your future and help protect the assets and legacies of thousands, we want to hear from you. Apply now to become a part of our esteemed team and start your journey towards becoming a leader in estate planning and financial advisory. How to Apply Please send your CV and a cover letter expressing your interest and why you believe you are the perfect fit for this opportunity We look forward to welcoming you to our team and supporting you in your journey to success. Join us, and let's build your future together.
We are looking for a passionate a Shop Assistant! The Shop Assistant is our personal customer advisor, he helps them to choose the best products, he takes care of keeping them always present on the shelf and he takes care of the cafeteria. Monthly payment. Italian Speaking and English speaking. Extra benefit: • Free meals during the shift • 20% discount in store • Referral bonus • Mystery Shopper Bonus •In the birthday every employee can request to store manager day off
One Avenue Group is a boutique, luxury serviced office company that are based in numerous iconic locations in London. We pride ourselves in being the very best in offering a high level of service & hospitality. We’re looking for career-focused individuals to support our expansion and growth whilst we provide experience, knowledge and training throughout all aspects of the operation in order for you to take on a team leader role at the end of the programme and ultimately enable you to carve out your own personal career aspirations. Responsibilities for Client Experience Assistant: As a Client Experience Assistant your main objective is to deliver One Avenue’s award-winning, world class service to our clients, being an extension of their business. You Will Work Alongside a Growing Team Of Other Client Experience Assistants, While Reporting To The Assistant Centre Manager. Some Of Your Key Responsibilities Will Include: Assisting with administrative requests – with our operations department being an extension of our client’s businesses, it is important we deal with client requests in a timely and professional manner, while adding a personal touch Client move in and outs – with a growing collection, we have a high demand for our office spaces. Our front of house team works to assist with client move in and outs. This includes, design, IT, facilities and onboarding services, where full training will be provided Designing of office spaces – as a luxury brand, we provide a bespoke office design service, you will be given design projects, allowing you to develop your interior design skills Organising client events – part of our concierge service is hosting client events, which you and your front of house colleagues are given autonomy to organise, creating a luxurious experience for our clients Upholding building standards – conducting regular building checks, ensuring the space is exceptional at all times, allowing clients to work in a space for success Requirements: You will ideally be someone that has: The will to learn and develop their skills in customer service and high-end hospitality The ability to communicate to our clients with etiquette and politeness An ability to sell your own ideas, encapsulate ideas of others and take them from conception to execution Ideally (but not necessarily) some experience of a fast-paced, high standards driven environment Strong team player capabilities with an ability to work well in a productive team environment An energy and enthusiasm to learn and develop yourself and build your career An ability to demonstrate flexibility and operate in a changeable environment MS Office skills, including Word, Excel and PowerPoint
Candle making experience essential. Salary between - negotiable. 1. Bonus Royalties on high performance contents (TikTok, Instagram & Shorts). 2. Work from home 3. Performance bonuses 4. Staff discounts on fragrances We create unique and natural essential oiled scents. We are a new brand looking for someone willing to learn and grow with us on the journey. Role Description: We're on the lookout for a dynamic and super-confident Content Creator, business manager, candle maker & Fragrance Advisor to join our team. As a key player with a background in Digital Content Creation, you'll report to the business owner. Your commitment to excellence will shine through as you contribute to both product sales and the creation of engaging social media video content for our company and candle making. The ideal candidate is not just confident but also highly optimistic, creatively inclined, focused, and open-minded. Your role encompasses being the face of our social media presence, the candle maker, creating captivating daily video content for platforms like TikTok and IG Reels. Location-wise, you'll be working from your home or mine as the candles are home and handmade. There will be occasional travel to other locations such as candle making events. In addition to content creation, you'll actively participate in social media collaborations with influencers and creators, seamlessly transitioning to product sales during non-content creation periods. Ideal Candidate Profile: Demonstrates exceptional confidence, creativity, and optimism. Presents themselves impeccably and takes pleasure in self-pampering, appreciating good scents and aesthetics. Passionate about perfumes and candles. Possesses a sense of humour. Fluent in English; knowledge of other languages is a plus. Preferably resides in London UK. Place of Work: Job Types: Full-time, Part-time Salary: negotiable Benefits: Schedule: 3 hour shift Supplemental pay types: Performance bonus Application question(s): Describe how you are Super Confident? Are you willing to take part in a pre-recorded video interview as next stage if considered? Describe your passion for fragrances. What is your favourite fragrance and why do you love it? What days and times can you work? Work authorisation: United Kingdom (required) Work Location: In person
Customer Experience Salary: £24,000 per annum + commission Location: Hybrid Home/Office-Based in London, Paddington Hours: 40 per week FT About Bark Bark is revolutionising the way people find professionals in over 1,000 unique categories. As the UK's largest and fastest-growing services marketplace, we're on a mission to make finding the right professional quick and easy. With a presence in eleven countries and plans for further expansion, joining us at this genuinely exciting time will be a journey like no other. Our cutting-edge technology ensures that buyers always find the best professional for any job. With a talented team of over 220 dedicated individuals, we're committed to providing exceptional service and ensuring that our customers are satisfied every step of the way. This is an exciting time to join our scaling business, we recently ranked 64th in the Sunday Times 100 fastest growing private tech companies in 2023. As a profitable scale-up, Bark is in a unique position to offer the best of both worlds; the excitement and agility of a start up combined with the financial security and backing of a renowned private equity firm, EMK Capital. You'll have ownership, agility, responsibility and stimulation without any of the worry. About the Role We are looking for ambitious and professional Customer Experience Agent’s to join our team . This is an exciting and busy role where you will be the first point of contact for the professionals and buyers who contact Bark for support. In this role you will be the voice and face of Bark, expertly guiding our customers through the platform ensuring they get the most of their profile, and helping our professionals to build their businesses. You will be a dynamic problem solver who is able to juggle multiple priorities, whilst delivering an outstanding, next level service. Our professionals rely on our customer service as we aim to partner with them to help ensure their success is our success. As part of this role you will also have the opportunity to make commission, on top of your base salary, by converting warm leads through upsell opportunities. You will become the voice of the customer internally, as you champion their issues through sharing feedback and ideas you receive in your unique position at the forefront of the action. Responsibilities - Handle inbound calls from our valued professionals, ensuring each communication is positive, empathetic and solution-oriented. - Promptly responding to enquiries via email, resolving issues with a professional-first mindset - Be a product & customer expert, assisting new and existing professionals with any queries that they may have - Onboard new professionals, getting them started and selling credits by showcasing the benefits of our platform and offering guidance to get them started successfully - Talk with prospective professionals, discussing the various benefits of Bark and how we can help them grow their business - Solve technical issues and support the development of our platform and products through providing vital feedback to the wider business Shifts We operate 24/7 from our central London office. Typically you will work 8.5 hour shifts with a half hour break. Some flexibility is required as all agents work at least one weekend day per month and one week of late shifts. Typically you would work the same shifts time throughout the week. We are also open to alternative working patterns, so when you talk to one of our Talent Partners, ask them for more information. Typical shift hours; - Early Shift: 8:00am to 16:30pm - Morning shift: 9:00am to 17:30pm - Late Shift: 3:30pm 12:00am (Paid Uber home from the office) Anyone working the late shift gets dinner provided once a month on Friday night and a cab home provided by us as well as a premium bonus for hours worked after 9:00pm. Skills and experience - Customer facing/sales experience desirable (not essential) - Computer literate (experience with customer service software a plus, we use Zendesk) - Ability to build strong rapport quickly and confidently with customers - A driven self-starter, self-motivated with a great work ethic - Confident in handling diverse queries, able to easily adapt to any given situation - The ability to handle conflicts diplomatically and find resolutions that satisfy both the customer and Bark - Ability to multitask and appropriately prioritise, handling multiple email enquiries, calls and admin - Exceptional attention to detail and follow through **Perks and Benefits** - Uncapped commission (avg. realistic £2,500 per annum, all sales are warm sales!) - Share options in a rapidly growing, Private equity-backed, company whose founders have a proven track record - Hybrid working policy; Central office in London (WFH 1 day per week) - Private health insurance, inc. dental cover, run by Aviva - L&D allowance; £250 to spend on your personal development - Enhanced Gympass membership for all employees with access to mental health courses and fitness classes - Fully stocked kitchen and monthly team lunches - Financial advisor - Cycle to work scheme - Regular wellness weeks; inc. industry leading talks, massages, art therapy