Phone customer service jobs in Coulsdon - Page 2Create job alerts

Salary: £30,000 - £35,000 per annum (negotiable depending on experience) Hours: Monday to Friday, 7.30am - 4.30pm (30-minute unpaid lunch break). Office-based Benefits: On-site parking, Excellent public transport links, Lunch provisions available on site (basic breakfast and lunch items), Recognition and reward initiatives, Supportive, close-knit and friendly office environment An exciting opportunity has arisen for an Internal Sales Support Executive to join a growing and well-established business operating within a essential services environment. This is a newly created role, introduced as part of a wider investment into people and process, designed to support a busy sales function and improve customer experience. This position would suit someone who enjoys variety, takes pride in organisation, and thrives in a fast-paced, team-oriented office environment. The Role Working closely with the internal and external sales teams, you will play a pivotal role in ensuring customers receive a seamless, professional and responsive service. You will act as a key point of contact for incoming enquiries, provide essential administrative and sales support, and help free up the sales team to focus on proactive, revenue-generating activity. Key Responsibilities Managing inbound sales enquiries via phone and email Providing day-to-day support to the sales team, including answering calls and managing the shared sales inbox Preparing, issuing and following up quotations and sales orders Responding to customer queries regarding ongoing work and job updates Acting as a central point of contact for engineers and service-related enquiries Coordinating reactive or urgent work where required Maintaining accurate customer and sales data within the CRM system Organising practical logistics such as parking arrangements for field-based staff Delivering general administrative support to keep office operations running smoothly Collaborating with internal teams to ensure a high standard of customer serviceAbout You You'll be confident on the phone, highly organised, and comfortable juggling multiple priorities. You enjoy being part of a team, but are equally capable of working independently and taking ownership of tasks. Key skills and attributes include: A confident and professional telephone manner Strong organisational skills with excellent attention to detail Customer-focused mindset with a problem-solving approach Ability to prioritise workload in a fast-moving environment Good working knowledge of Microsoft Word, Excel and Outlook Experience using CRM systems (or the ability to learn quickly) A positive, adaptable and proactive attitudeWhy Apply? This is a fantastic opportunity to step into a business that genuinely values its people, promotes teamwork, and offers long-term stability alongside continued growth. You'll join a supportive, family-oriented culture where contribution is recognised and development is encouraged. If you're looking for a role where you can make a real impact, be trusted with responsibility, and grow within a friendly and professional team, this could be the next move for you

Water Mains Engineer Water Mains Engineering Team £36,412 - £40,603 (basic) My client provides drainage, water mains and subsidence services across the UK, doing 'whatever it takes' for their customers Recognised as a Platinum level Investors in People organisation, alongside the top 2% of UK employers. My client is looking for a Water Mains Engineer to join their team, covering the Redhill area The role: Independently investigate and repair external water supplies Logically establish ownership and liability based on leak location Confidently talk our customer through the works, giving them peace of mind Communicate proactively with our Field Operations Team at HQ Work effectively with other engineers in our team as requiredPreferred Experience Leak detection (find & fix repairs with listening stick, ground mic etc) Trenchless installation via moling (not essential) 20mm - 32mm service laying New 'point of entry' creation Use of CAT scanner to identify buried services & trace existing metallic supply Reinstatement of surfaces inc. paving slabs, block paving, cold lay tarmac, concrete, etc Benefits Door to door -42.5hrs per week, Mon-Fri only & NO on-call work Annual Bonus - approx. £2000 - £2500 5.5% Pension Contribution - approx. £1781 - £1999 Health Plan with cashback for many services including dentist, optician & physio for you and your children, as well as access to a 24-Hour GP & gym discounts 2 company-wide events per year & regular funded socials in your region A focus on training & progression, working with some of the best engineers in the country £1000 for successful employee referrals Access to discounted Mortgage & Insurance Services 22 Days Annual Leave + 8 Bank Hol AL increases to 25 days within 5 years' service Enhanced bereavement, sickness and maternity / paternity leave 22 Days Annual Leave + 8 Bank Hol AL increases to 25 days within 5 years' service Enhanced bereavement, sickness and maternity / paternity leave What We Provide A choice of our quality uniform range & all PPE Your own fully equipped vehicle that isn't shared with others Mobile phone Fuel and trade cards so you can stock up when you need Local storage sites & skips A dedicated Field Operations Team to help you with on-site challenges and any kit, equipment, materials, uniform, vehicle or plant requirements For more information, please call David Bates @ ARM on (phone number removed) Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission