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  • IT Support Analyst
    IT Support Analyst
    2 months ago
    £32000–£38000 yearly
    Full-time
    New Barnet

    Storm IT Ltd is a leading MSP based in New Barnet, dedicated to providing innovative IT Services and Solutions to their long standing client base. We are seeking a skilled 2nd Line Support Engineer to join their dynamic team and contribute to our continued success and growth in the industry. As a 2nd Line Support Engineer, you will play a key role in ensuring the smooth operation of our IT systems and providing excellent technical support to our clients. This position involves a mix of user support, system administration, troubleshooting, basic networking and collaboration with other IT professionals remotely from our New Barnet office or onsite with the client. Responsibilities: · Provide technical support and assistance to employees on IT-related issues including hardware, software, and networking. · Troubleshoot and resolve hardware and software problems in a timely manner. · Perform system administration tasks such as user account management, Active Directory updates, and software installations. · Monitor and maintain IT systems to ensure optimal performance and reliability. · Collaborate with internal teams to implement IT solutions and improvements. · Respond to and resolve support tickets efficiently. · Document technical procedures and solutions for future reference. · Assist in the setup and configuration of new IT equipment and software. · Liaise with external vendors and service providers when necessary. Requirements: · Proven experience as a 2nd Line Support Engineer or similar role. · Experience working for an MSP is advantageous. · Solid understanding of IT systems, networking, and infrastructure. · Hands-on experience with Windows operating systems, Active Directory, and Microsoft Office suites. · Experience working across the Microsoft 365 (SharePoint, Teams, Office365,Intune & Entra ID). · Experience with hardware troubleshooting and software installations. · Excellent problem-solving skills and attention to detail from 1st to 2nd line level. · Effective collaborator and communicator at all levels who uses their own initiative and shares skills · Ability to work independently and as part of a team. · Demonstrate professionalism and positivity to the team and end users by displaying good customer-facing practices · Demonstrated ability to quickly learn new skills · Working well under pressure, ability to prioritise work streams and refer on where required. If you are a proactive and skilled 2nd Line Support Engineer looking for a new challenge with a reputable company in the New Barnet area, we encourage you to apply and join our talented team! Job Type: Full-time Benefits: Company events Company pension On-site parking Work Location: Storm IT Offices. In Person

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  • Digital Marketing Intern
    Digital Marketing Intern
    2 months ago
    Part-time
    London

    This role is unpaid with the potential for a paid contract after a 2 month review. We are looking for a Media & Digital Advertising Specialist to manage and optimise Shooni’s Google Ads and Meta Ads (Facebook & Instagram). This role is focused on driving high-quality website traffic, increasing online sales, and strengthening brand awareness through performance-led advertising campaigns. The ideal candidate has hands-on experience running ads for a fashion or e-commerce brand and understands how to combine creative, data, and trend awareness to deliver results. Key Responsibilities Plan, launch, manage, and optimise paid advertising campaigns across: Google Ads (Search, Shopping, Display, Performance Max) Meta Ads (Instagram & Facebook) Drive measurable growth in website traffic, conversions, and revenue Develop full-funnel strategies covering awareness, consideration, and conversion Analyse performance data and adjust budgets, audiences, creatives, and bidding strategies accordingly Implement retargeting and prospecting campaigns Collaborate with the creative team to brief and test ad creatives, copy, and formats Monitor ROAS, CPA, CTR, and other key performance metrics Stay up to date with platform changes, fashion e-commerce trends, and paid media best practices Provide regular performance reports and actionable insights Required Skills & Experience Proven experience managing Google Ads and Meta Ads accounts Previous experience working with a fashion, clothing, or e-commerce brand (strongly preferred) Strong understanding of paid social and paid search performance marketing Experience with conversion tracking, pixels, and analytics tools (e.g. GA4) Ability to interpret data and translate insights into clear actions Creative mindset with an understanding of visual branding and fashion marketing Strong organisational and time-management skills

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