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Site Operations Manager Wolverhampton (on-site, Monday to Friday, 8:00–16:00) £55,000–£60,000 per annum + car allowance + comprehensive benefits package This is an excellent opportunity for an experienced Operations Manager to take full ownership of a busy, high performing site, leading a large team and owning service delivery, H&S and P&L for a key operation. If you enjoy being visible on the floor, solving problems in real time and driving continuous improvement, this role will suit you. This organisation is a well-established specialist in information management and digital services, supporting a wide range of public and private sector customers with secure, compliant and environmentally responsible solutions. They operate across a national network of sites and bring together physical storage, digital transformation and technology led services to help organisations manage, protect and make better use of their critical data. In this role, you will be the Site Operations Manager for their Wolverhampton digital site, accountable for end-to-end service delivery across operations, facilities, health and safety, people, reporting and compliance. You will lead and develop your on-site teams, ensure customer SLAs are consistently achieved, manage the site P&L, and look for ways to improve processes, costs and revenue opportunities. The operation runs Monday to Friday on a day shift, giving you clear structure while still being fast paced and varied. The ideal candidate will be an experienced operations leader from a production, logistics, digital services or similar environment, who enjoys coaching teams, working to KPIs and making data driven decisions. You will be confident around health and safety, comfortable owning budgets, and used to working within accredited, regulated environments. Above all, you will bring a calm, people focused leadership style and a desire to drive change and continuous improvement. This is a fantastic opportunity to join a market leader in a pivotal site leadership role, with national backing, strong values and genuine progression potential. If you want a role where you can put your stamp on an operation and build a high performing team, we would like to hear from you. The Role • Take full accountability for service delivery across the Wolverhampton digital site, covering operations, facilities, H&S, people and compliance, • Lead, coach and develop site teams, setting clear targets, holding regular 1 1s and driving a high performance culture, • Own the site P&L, managing budgets, costs and resource planning in line with operational forecasts and business targets, • Ensure all activity meets customer SLAs, quality standards and internal SOPs, while continually improving process efficiency and revenue opportunities, • Lead on site health & safety, infrastructure security and compliance, ensuring audits, inspections, mandatory training and incident reporting are completed to required standards The Person • Proven experience in a Site / Operations Manager role in a production, logistics, digital services or similar operational environment, • Coaching style of leadership, with a track record of leading and developing teams and creating a positive, performance focused culture, • Commercially aware and data driven, confident managing budgets, KPIs and operational management systems, • Strong understanding of health & safety and compliance, ideally within accredited environments such as ISO or similar (IOSH or similar H&S training beneficial), • Excellent communicator, organised and resilient, with a continuous improvement mindset and the ability to work with stakeholders at all levels, • Candidates must be eligible for BPSS clearance for this position (Baseline Personal Security Standard)

Join LGPS Central at a pivotal point in our transformation, shaping core business processes and building lasting internal capability. The Business Analyst will lead the capture and definition of the current-state (AS-IS) operating model and support the design of the future-state (TO-BE) model across LGPS Central’s operations, investment services, and governance structures. Working closely with internal and external stakeholders, the postholder will shape and document recommendations that align with our pooled investment structure, regulatory obligations, and strategic ambitions. What you'll be doing: As a Business Analyst, a flavour of what you will get involved in includes: Target Operating Model (TOM) Design • Lead workshops and analysis to capture the AS-IS operating model, covering investment management, operations, compliance, risk, governance, and reporting., • Design scalable, efficient TO-BE models that integrate people, processes, data, and systems., • Ensure alignment with LGPS pooling objectives, regulatory requirements, and good governance principles., • Conduct gap analysis to identify areas for improvement, transformation, or simplification., • Translate strategic and operational needs into business requirements for the TOM., • Support business case development and provide clear documentation to support decision-making., • Collaborate with teams across investments, operations, finance, compliance, governance, and partner funds., • Facilitate workshops and interviews to gather insights, validate assumptions, and co-design solutions., • Build trust and ensure stakeholder voices are represented in all aspects of model development., • Contribute to implementation planning and change impact assessments., • Track and document requirements, risks, assumptions, and dependencies., • Ensure traceability from analysis to design to outcomes, supporting benefits realisation., • Support alignment with LGPS Central’s values of integrity, service, and transparency About Us LGPS Central (LGPSC) Ltd is the FCA regulated asset manager for eight local authority pension funds across the Midlands. LGPSC is jointly owned on an equal shares basis by those Partner Fund, and it is responsible for managing £45bn+ of their assets. It is one of eight Local Government Pension Scheme (LGPS) asset pools in the UK. LGPS Central's Partner Funds are: • Cheshire Pension Fund, • Derbyshire Pension Fund, • Leicestershire Pension Fund, • Nottinghamshire Pension Fund, • Shropshire Pension Fund, • Staffordshire Pension Fund, • West Midlands Pension Fund, • Worcestershire Pension Fund The Company is committed to responsible investment and has made responsible investment a core part of the investment process in every asset class. LGPS Central offers a friendly and diverse, hybrid working environment with a range of employee benefits. The Company moved to new premises at i9, Wolverhampton Interchange in January 2022, close to local transport links. Our objective is to be a leading investment management company working with and for our Partner Funds. With a focus on value for money and performance we want to aspire to be one of the best because this is how we will deliver the superior investment returns and low costs for our Partner Funds. Requirements • Proven experience as a Business Analyst leading operating model design in an LGPS, asset management, or public pensions context., • Strong understanding of pooled investment structures, public pensions governance, and regulatory requirements., • Skilled in business process mapping and analysis (e.g. BPMN, Lean)., • Experience working with investment operations, risk, compliance, and front-to-back-office teams., • Confident facilitating workshops, engaging stakeholders, and writing high-quality documentation., • Comfortable working in a hybrid environment, with three office-based days in Wolverhampton., • Ability to document processes using MS Visio or other process modelling tools (e.g. ARIS, Bizagi)., • Experience of process standardization, workflow management, and identifying processes that require risk controls and optimization. Qualifications: • Degree in Business, Finance, Public Administration, or equivalent experience., • Business Analysis qualification (BCS, IIBA, or equivalent) desirable., • Project/change management certification (e.g. PRINCE2, AgilePM) advantageous. What do we offer? We are proud to provide our people with a premium and exclusive benefits package and we are continually improving the rewards we offer. Here are a few of the valuable rewards that you will enjoy: • Competitive salary, • An enhanced and generous Pension Scheme, • 30 days' paid holiday plus bank holidays, • 2 days paid volunteering days, • An extra paid Company Day in addition to paid holidays, • Excellent Learning & Development Opportunities, • Welfare and Family friendly policies, • Enhanced pay for new parents, • Access to our Employee Assistance Programme 247 Health & Wellbeing Support, • Vitality Private Medical Insurance, • Hybrid Working, • Company Service Awards, • Cycle to Work Scheme, • Company Electric Vehicle Scheme, • Nominees of the Family Friendly Employer of the Year 2022 Personnel Today Awards 2022, • Winner of the Cultural Awareness Initiative of the Year FT Advisors Diversity in Finance Awards 2023, • Winner of Diversity and Inclusion Award LAPF In Investments Award 2023

Operations Manager (Factory Manager) — FMCG Food Manufacturing Location: Wolverhampton | Salary: Up to £75,000 Working Pattern: Tue–Fri 1:30pm–10:30pm; Sat 8:00am–6:00pm Reporting to: General Manager We’re partnering with a leading FMCG food manufacturer to appoint an experienced Operations Manager to drive operational excellence across a large, complex manufacturing site. The Role As Operations Manager, you’ll lead end-to-end site performance across Operations, Quality, Distribution, Planning, Safety & Wellbeing, Customer Service, and Business Process Management. You will: • Deliver production, financial, safety, and quality objectives while ensuring full legal compliance, • Drive operational efficiency, continuous improvement, and best-practice processes, • Lead a large, multi-functional workforce, • Translate business strategy into clear operational plans and allocate resources to achieve targets, • Collaborate with Senior Leadership to deliver business outcomes, • Foster a high-performance, engaged, and collaborative culture Key Responsibilities • Own labour costs, yield, waste reduction, line performance, and stock management, • Maintain high standards of safety, quality, and GMP compliance, • Support recruitment, development, and retention strategies with HR and L&D, • Ensure customer orders are delivered in full and to required standards, • Provide coaching and leadership development across the site Success Measures • Achievement of financial and operational KPIs, • Improved efficiency and delivery of continuous improvement initiatives, • Strong employee engagement and safety culture, • Reliable customer service and operational performance Candidate Profile • 5+ years’ senior operational leadership experience within FMCG food manufacturing, • Proven record of driving performance improvements in complex environments, • Strong data-driven decision-making and stakeholder management skills, • Inspiring, visible leader with a focus on developing high-performing teams, • Commercially aware, collaborative, and results-driven Ready to take the next step in your FMCG career and lead a dynamic manufacturing site? Apply now!

Job Title Learning & Development Manager Salary Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Location Tipton Our Company Doocey Group is a family-run utility and civil engineering contractor with over 40 years’ experience built on strong, Black Country values. We’ve experienced significant growth over the past 10 years which we’ve achieved through consistently delivering high quality work on behalf of our clients, including National Grid and South Staffordshire Water. We pride ourselves on the strength of our relationship with our clients and subcontractors and despite operating in a very fast-paced and often challenging industry, we will soon register a turnover of £100m, a significant milestone for the organisation. If you’re looking to join a business that values hard work, loyalty and ambition, you’ll feel right at home here. The Role The Learning & Development Manager is responsible for driving Doocey Group’s performance development strategy by designing, implementing, and evaluating learning programs that enhance employees’ skills, performance, and career growth alongside specific performance objectives linked to the Company Performance Development Review Programme (Appraisals). This role partners with the senior leadership team to identify training needs, align learning initiatives with business objectives, and foster a culture of continuous development. As L&D Manager you will manage and monitor Managers’ commitment and moreover their ability in reviewing performance objectives and personal training development plans for staff, create and deliver engaging training solutions, both in-person and digital, while monitoring effectiveness through data-driven evaluation and ensures compliance with regulatory and professional training requirements. A significant part of this role is upskilling and mentoring the senior leadership team, managers and supervisors in the performance development process and aligning this with ensuring employees and managers are on track with the performance objectives set and the support, training and resources required to deliver this. Responsibilities • Track and monitor employee performance against objectives collated from line manager’s evidence-based results, • Support managers and employees with strategies where performance is not aligning and ensure training, mentoring, support, knowledge and progression strategies are deployed to help improve performance, • Track and monitor senior leaders and managers to drive performance reviews and 1-2-1s whilst also ensuring their commitment to employee performance development plans, • Facilitate and deliver training sessions and workshops, • Support senior leadership to ensure alignment training programmes with business goals, • Review training effectiveness data and identify areas of improvement, • Support managers in creating individual development plans, • Collaborate with HR on onboarding and career development initiatives, • Produce a monthly performance objective report across the business, reporting on key areas of strength, weakness and make suggestions for any departments lacking commitment to the performance development process, • Conduct training needs analyses in collaboration with department heads, • Design and roll out new training programmes in response to business changes, • Manage large-scale training initiatives such as leadership development or change management, • Evaluate and select new learning technologies, platforms or vendors, • Budget tracking and reporting for L&D spend Personal Qualities • Passion for learning and development, • Leadership and the ability to influence, • Strategic thinking, • Excellent communication skills, • Empathy and emotional intelligence, • Analytical and data-driven mindset, • Resilience and adaptability, • Creativity and innovation, • Organisation and time management, • Integrity and professionalism Technical Skills & Experience • Experience implementing or enhancing a performance management framework, • Proven experience in learning and development, training design, and/or talent development, • Strong knowledge of learning principles and instructional design methods, • Ability to work collaboratively with different stakeholders, including employees, management and regulatory agencies Qualifications & Training • CIPD Level 5 or equivalent (desirable) Additional Information Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics. Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. By submitting your application, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary.

Responsibilities Client Management Director Ready to take the lead and make an impact? Do you have the expertise to manage corporate clients and inspire a high-performing team? Would you like to join as a Client Management Director in our Corporate Insurance team based in Birmingham? If you’re looking to grow your career with a global leader in risk advisory and insurance brokerage, this could be the perfect opportunity for you. This is a hybrid role offering flexibility to work remotely and from our Birmingham office. About the role We’re looking for a strategic Client Management Director to lead a portfolio of key accounts, identifying risk needs and delivering tailored, profitable solutions using Aon’s full capabilities. You’ll handle senior client relationships across the business and guide a team of Client Managers to meet revenue targets through effective coaching and performance leadership. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed. What the day will look like Identify each client’s service requirements and lead the client service team to ensure service meets agree standards. Handle client expectations: keeping them informed of progress and communicating with them as appropriate and taking appropriate and timely action to identify and correct problems. Ensure delivery to highest standard using best practice processes and conducting regular reviews with clients Drive the highest level of service to each Client, within area of responsibility, in line with the agreed client service tools. Act as senior relationship manager for designated clients, co-ordinating client relationship management across the whole of Aon. Build senior level relationships within their clients. Look for new sales opportunities which may include selling additional Aon services and work with the New Business Developers in supporting future client visits. Lead a team through coaching, development and performance management, ensuring completed objectives with supporting personal development plans in place. Develop and support less experienced team members in the achievement of their objectives through coaching and mentoring. Attract, develop and retain talented individuals in line with business plans. Instil a culture of teamwork, effective communications and professionalism.. Compliance with regulatory requirements and business procedures. Responsible for working in accordance with the Aon UK Limited Risk Management. Promote all compliance related requirements throughout the region and identify opportunities for process improvement. Responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company. How this opportunity is different This is a great opportunity to build a career in a team with a proven track record of developing talent. Working within a business with a huge amount of innovate solutions to offer to clients. You will be supported by an experienced leadership team who want to see you succeed. Skills and experience that will lead to success • FCII/ACII or equivalent preferred, • Experience within a corporate insurance broker, • Consistent track record in developing relationships and working with senior individuals within the organisation, • Experience of leading teams successfully, • Working knowledge of Risk Management concepts, • Commercial understanding of business – market forces, • Understanding the insurance market dynamics, • Technical knowledge of major insurance classes, • Good negotiating, listening and communication skills In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience. #LI-RC #Hybrid

Responsibilities Join a global organisation as a Senior Pensions Administrator and make an impact. If you have exceptional attention to detail, a passion for customer satisfaction, and thrive on meeting service level agreements, this role is for you. Aon can offer you clear career progression and ongoing development. Hybrid working – 50% from home, 50% in our Birmingham office At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed. • Being a SME for processes, clients, systems, and tools and being proficient in processing and checking., • Monitoring team activity and coordinating workload in line with SLAs by organizing, prioritising, and making effective workload allocation decisions., • Producing and analysing reports as required for internal and external clients and requirements., • Identifying issues with processes handled in teams and driving a process to find and implement solutions., • Implementing changes to tools and documentation needed to support effective service delivery., • Increasing the level of processing knowledge and driving continuous improvement in all areas of processing., • Writing and maintaining knowledge documents, keeping them up to date and incorporating changes to legislation., • Sharing best practice with colleagues through process and tool training., • Taking part in both internal and external audits., • Being a role model in the team by giving constructive feedback to colleagues to improve performance and supporting the Manager., • Coordinating and participating in projects that will impact the work of teams and domains., • Pensions administration experience, • Team player, who can work to deadlines., • Good communication skills, including verbal and written. (by phone and in person), • Numerically competent, • Attention to detail and commitment to provide ongoing quality., • Discretionary bonus, • Pension and life assurance scheme, • Private medical care, • Cycle to work scheme., • Virtual GP and employee assistance programme., • Workplace savings scheme Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email

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