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About the Role The Accommodation & Cleaning Shift Manager will be responsible for the smooth delivery of the housekeeping shift in one of our hotels or accommodation villages. Reporting to the Cleaning Manager, the Accommodation & Cleaning Shift Manager will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. You will support and coach the team to ensure they deliver a great experience and are also driving any key metrics relating to our Clean and Fault Free (CAFF) approach to our accommodation and holding team to account to ensure standards are met. This role covers 40 hours a week for a 5-day working week over 7 days, so flexibility is very important. Shifts on a Monday and Friday range between 8.30am - 9pm, shifts on all other days including weekends are between 8.30am - 5.30pm. As with all roles at Butlin’s, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority. This is a 12 month fixed-term contract. We're looking for someone who has previous experience in a leadership role, in a similar cleaning environment. You can ensure the delivery of CAFF standards while driving improvements in both Guest and Employee NPS. You'll be responsible for conducting Mobaro quality control checks and leading feedback conversations. You will also ensure that your team receives the necessary training and support. Additionally, you'll put the guests first in everything you do, you will have experience in training and coaching the team in a fun-filled environment to deliver an excellence experience. You will manage the implementation of the initial 90-day program for new team members and oversee all personnel-related activities, from onboarding through the full employee life cycle, including PDPs, performance management, and formal HR processes. Setting clear objectives and PDPs for your team, supporting team surveys, leading action plans, upholding brand standards, and ensuring your team meets health and safety regulations are also key aspects of your role. The ideal candidate will have extensive operational knowledge in managing a cleaning or soft services team, with a proven ability to juggle multiple priorities and adapt quickly to changing needs. They will exhibit high standards and meticulous attention to detail, with experience in leading both permanent and temporary teams to achieve outstanding results. With strong leadership skills, you should be confident in inspiring your team to deliver amazing results for our teams and guests every day. At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you. There has never been a more exciting time to join Butlin’s!

AAbout the Role The Accommodation & Cleaning Shift Manager will be responsible for the smooth delivery of the cleaning shift. Reporting to the Cleaning Manager, the Accommodation & Cleaning Shift Manager will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. You will support and coach the team to ensure they deliver a great experience and are also driving any key metrics relating to our Clean and Fault Free (CAFF) approach to our accommodation and holding team to account to ensure standards are met. This role covers a 5-day working week over 7 days, so flexibility is very important. As with all roles at Butlin’s, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority. We're looking for someone who has previous experience in a leadership role, in a similar cleaning environment. You can ensure the delivery of our Clean and Fault Free (CAFF) standards while driving improvements in both Guest and Employee NPS. You'll be responsible for conducting quality control checks on our Mobaro system and leading feedback conversations. You will also ensure that your team receives the necessary training and support. Additionally, you'll put the guests first in everything you do, you will have experience in training and coaching the team in a fun-filled environment to deliver an excellence experience. You will manage the implementation of the initial 90-day program for new team members and oversee all personnel-related activities, from onboarding through the full employee life cycle, including PDPs, performance management, and formal HR processes. Setting clear objectives and PDPs for your team, supporting team surveys, leading action plans, upholding brand standards, and ensuring your team meets health and safety regulations are also key aspects of your role. The ideal candidate will have extensive operational knowledge in managing a cleaning or soft services team, with a proven ability to juggle multiple priorities and adapt quickly to changing needs. They will exhibit high standards and meticulous attention to detail, with experience in leading both permanent and temporary teams to achieve outstanding results. With strong leadership skills, you should be confident in inspiring your team to deliver amazing results for our teams and guests every day. To find out more and apply, please submit your details via the apply now button where we ask you to submit your CV and answer a few questions. Should you have any questions or require any adjustments for this process, please email . At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you. There has never been a more exciting time to join Butlin’s!

About the Role We’re looking for a passionate leader to join us at our Bognor Regis Resort as a Productivity Manager as part of our Accommodation & Guest Services department. As a Productivity Manager, will be involved in the whole accommodation planning journey ranging from analysing guest volumes and ensuring we have the right people in the right place at the right time to manage volumes and give our guests an amazing experience, overseeing the guest unit allocation process in its entirety. You will also lead stock management for the department including expenditure and support in the effective delivery and measurement of the Clean & Fault Free program (CAFF). You will lead the team responsible for our linen warehouse, resort post process, carpet cleaning and those who work the accommodation late shift. You will also liaise very closely with the wider Guest Services & Accommodation Team to manage any issues proactively that arise to ensure we can try and improve the experience for the guest. Ensure delivery of Right People Right Place Right Time project, cover sickness and absence reporting, deliver department rosters based on yield forecast at least 3 weeks in advance, work to achieve of our occupancy KPIs and ensure ‘off sale’ units are minimised in line with commercial goal and responsible for delivery or all unit allocations. You should have a real passion for leading by example and inspiring others to deliver experiences that truly delight our guests. You should be an advocate for your team’s fulfilment at work, ensuring that you are having regular 121's and PDP discussions to support their development and career with Butlin’s. This leadership position also carries out Duty Resort Management shifts for the resort on a rota basis supporting problem resolution for escalated incidents across all departments. As with all roles at Butlin’s, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority. We are looking for an individual with prior experience in a similar role where you are providing operation data and insight to inform business decisions. You should have excellent excel and data skills, experience in stock and inventory management and in managing rotas based on demand forecasts. You should be passionate about leading and developing a team and supporting people through regular 121's and coaching, along with excellent communication skills and the ability to adapt communication styles for the right situation. Working at Butlin's means being able to manage multiple priorities and adapt quickly to changing requirements and have the ability to effectively lead, coach and motivate team, even in times of high demand. Delivering an amazing experience to our guests is the most important part of this role so you should be passionate about every interaction and should seek opportunities to improve this wherever possible. At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you. There has never been a more exciting time to join Butlin’s!

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