Training Manager
4 days ago
Chichester
The Wonderfield Group has recently been purchased by Zensho Holdings, the leading food service company in Japan with a market cap of $5.5b and whose aim is to become the worlds largest food company, a position from which we can eradicate hunger and poverty from around the globe. We operate restaurants, factories, and thousands of sushi kiosks and have recently built a successful cut fruit business, Snowfruit. Combining this with the three businesses previously owned by Zensho, AFC, Sushi Circle and Sushi Take, results in annual sales of $2.5b and Ebitda in excess of $140m a year with an ambitious growth trajectory. Essential Skills / Knowledge: • Experienced training professional. A background in operations is desirable, • Experience in facilitating, • Intermediate to advanced IT skills (MS Office 365), specifically Teams, • Passion for coaching, • Stakeholder engagement and commercially minded, • Excellent planning, organising and time management skills, • Excellent communication skills, • Self-motivation and ability to work on one’s own, • Great attention to detail and accuracy, • Ability to anticipate needs and to react quickly to demands This is a field based role with overnight stays , a driving licence and access to vehicle is required * The Franchise Training Manager will be critical in providing both classroom learning as well as ‘on-the-shop-floor’ support for the franchise owned kiosks. They will be responsible for all the learning content and programs related to franchise. The successful applicant will have proven training experience and have a hospitality operations background at Manager (or equivalent level). You will be working as part of a progressive, digitally led operations team and must be commercially minded ensuring training support is beneficial, attractive, and cost effective to the end user. • Proven experience in food service or franchise training, ideally within fresh food retail or restaurant environments., • Strong understanding of kiosk operations in grocery environments., • Experienced in managing multiple training programs across both franchised and corporate retail formats., • Skilled in designing and delivering training content including SOPs, e-learning modules, and practical, hands-on materials., • Confident facilitator across both classroom and operational training environments., • Strong coaching and mentoring skills, with a passion for developing individuals and teams., • Excellent communication, stakeholder engagement, and interpersonal skills., • Commercially minded, with the ability to align training initiatives with wider business objectives., • Proficient in Microsoft Office 365, especially Teams, and experienced with digital learning platforms such as Attensi., • Highly organised and self-motivated, with excellent planning, time management, and attention to detail., • Adaptable and flexible, able to respond quickly to changing priorities and business needs., • Comfortable working independently or collaboratively within cross-functional teams., • Level 3 Food Safety certification (or equivalent) preferred.