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CUSTOMER SERVICE & OFFICE ADMINISTRATOR, MANUFACTURING. CIRCA £27-28K BASIC PLUS GREAT PENSION AND BENEFITS. Major European Company offering opportunities to progress and an exciting challenge... The Company Our client is a leading name in several fields of manufacturing, with a major European and UK presence spanning many operational plants. As part of the continued growth of the business they are presently seeking a Customer Service Administrator / Sales Administrator at one of their Manchester based sites. The Role The Customer Service & Office Administrator will be responsible for the effective and efficient administration of sales and purchase orders between the business and its customers and suppliers. They will process purchase orders for Procurement department and manage the process from supplier to. Work extensively on Business ERP & CRM systems. Iscala, MS office including Excel, Word, Teams & Dynamics. The role is part of a small office team and requires close collaboration with other business functions. It combines processing of orders with communication via phone and email to ensure the smooth running of customers requirements. Essential duties and responsibilities Primary Tasks • Processing of sales orders, • Arranging UK & Export despatches, transport & paperwork via hauliers., • Liaising with customers to arrange / rearrange delivery dates, • Raising of purchase orders, • Responsibility for chasing up purchase order deliveries, • Miscellaneous non-stock purchases, • Credit control of customers including following up on overdue payment., • Customer Complaints processing., • Administration & monitoring of department KPI’s as required, • Cover other office functions as needed, • Business administrative project work as required, • Responsibility for & upkeep of office administration procedures & Training matrix, • Training of other members of staff Secondary or Cover roles • Daily input of all payments, cheques, and Bacs receipts into cash book, • Daily posting of receipts to ledgers and nominal ledger items, • Daily bank reconciliation, • Reporting cash figures to group, • Following credit control procedures e.g. Dow Jones / credit checks, • Apply for Euler credit limits, • Chasing overdue sales ledger accounts, • Weekly reporting on uninsured risks Skills and Experience Required • GCSE’s or equivalent in Maths and English, • Over 3 years in a customer service or office administration environment (manufacturing preferred), • Excellent English language skills, • Competent on Microsoft packages including Word and Excel, • Confident, clear and polite telephone manner, • Strong organisational, numeracy and literacy skills, • Flexible approach and ability to work under pressure and meet deadlines, • Strong interpersonal skills including ability to build relationships Is This You? If you fit the bill as outlined above do not delay - apply here and we will be in touch to discuss the role and company in more detail

This is a varied role that would suit someone who enjoys working in a fast-paced SME environment, takes pride in being the go-to person within the office, and is comfortable balancing multiple priorities. Client Details As this continues to expand, we are looking for a proactive and highly organised Commercial Support Administrator to provide administrative support across the business whilst also assisting our Directors with a range of Executive Assistant duties. Description Reporting directly to the Directors, you will play a key role in ensuring the smooth day-to-day running of the office and supporting the wider commercial team. Key responsibilities will include: Providing administrative support to the commercial and operational teams Supporting Directors with diary management, meeting coordination and travel arrangements Preparing reports, presentations, meeting packs and business correspondence Acting as the first point of contact for visitors, clients and incoming enquiries Managing reception duties and maintaining a professional front-of-house presence Coordinating and distributing client information, project documentation and communications Organising meetings, taking minutes and following up on actions where required Assisting with tender submissions and commercial documentation Maintaining accurate records, filing systems and databases Supporting office management activities and helping to ensure the efficient running of the business Building strong working relationships with clients, suppliers and colleagues Profile We are looking for an organised and professional individual who can work confidently with senior stakeholders and enjoys being at the centre of a busy office environment. You will ideally have: Previous experience within an administrative, commercial support, office manager or executive assistant role Strong organisational and time management skills Excellent written and verbal communication skills A professional and confident manner when dealing with clients and stakeholders Strong IT skills, including Microsoft Office (Word, Excel, Outlook and PowerPoint) The ability to prioritise competing demands and work independently High levels of accuracy and attention to detail Experience within construction, property, engineering or a related sector would be advantageous but is not essential Job Offer Competitive salary of circa £35,000 A varied and rewarding role with genuine responsibility Opportunity to work closely with Directors and contribute to business success Friendly and supportive SME culture Career development opportunities as the business continues to grow Company benefits packageIf you are a proactive administrator who enjoys supporting senior leaders and being a key part of a growing business, we would love to hear from you