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The Environmental Manager is responsible for developing and supporting the implementation of environmental plans to support the environmental strategy, ensuring compliance with relevant legislation and driving continuous improvement in environmental performance. This role plays a critical part in shaping the organisations long-term environmental leadership within the utilities sector. • Develop and implement environmental strategies, policies and action plans that sup-port corporate objectives and promote continuous improvement, • Ensure full compliance with UK, EU and International environmental legislation, regulations and best practice., • Maintain up to date knowledge of emerging legislative changes, industry trends and environmental risks., • Develop, implement and continually improve Environmental Management Systems to maintain ISO14001 certification., • Coordinate initiatives for: Streetworks UK, pollution control, waste management, recycling, environmental health, conservation, biodiversity and renewable energy., • Audit, analyse and report environmental performance to senior management, regulatory bodies and external stakeholders (where required)., • Lead the preparation and publication of environmental reports, assuming overall responsibility for content and quality., • Support the business with the creation of Environmental Permits., • Conduct environmental impact assessments, risk reviews and cost analyses to identify opportunities to reduce environmental impact and financial exposure., • Liaise with regulatory authorities, local authorities, public bodies and environmental agencies., • Manage relationships with senior leaders and internal colleagues, ensuring transparency and alignment on environmental priorities., • Promote environmental awareness and sustainability across all organisational levels, fostering a culture of responsibility., • Participate in environmental education programmes, industry forums and research initiatives to strengthen organisational capabilities and reputation. Essential • Relevant environmental or sustainability degree or equivalent professional qualification (or evidence of working towards)., • Membership of a recognised professional body (e.g., IEMA, CIWEM) (or evidence of working towards)., • 5 years experience working in Senior Environmental with demonstratable ability to provide advice on legislative change and implementing systems to meet such changes., • Strong knowledge of UK, EU and international environmental regulations and compliance frameworks., • Demonstrable experience in environmental management within a large, complex organisation, • Expertise in developing and implementing environmental management systems (e.g., ISO 14001) and integrated systems., • Competent in environmental risk assessment, impact assessments (EIA) and ecological constraints., • Proven ability to lead cross-functional improvement initiatives., • Strong analytical, auditing and reporting skills., • Excellent communication, influencing and stakeholder engagement capabilities., • Good computer skills at Microsoft Word, Excel, PowerPoint Teams Tools, • Understand Data and act upon non-compliant issues, • Able to liaise with client and customer stakeholders – both internal and external, • Strong written and verbal communication and people skills, • Full driving licence Desirable, • Experience of working in utilities, waste management, infrastructure or industrial sec-tors., • Understanding of Streetworks UK Requirements and Waste Management Regulations, • Knowledge of carbon management, net zero and sustainability, • Experience liaising with regulatory authorities, local authorities, public bodies and environmental agencies. We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Join Our Team at Busy Bees – Leading Nursery Group in the UK \n As a Room Leader at Busy Bees, you will oversee multiple rooms and ensure that educational strategies are seamlessly integrated across the centre. This is a leadership role where you will inspire your team to achieve the highest standards of care and learning. \n About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. \n Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you’ll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. \n Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery Busy Bees Scholes, rated "Good" by Ofsted, has a capacity of 94 children and offers an ideal environment for every child to learn, develop, and thrive, ensuring they get the best start in life. The nursery features four bright and welcoming rooms, each tailored to cater to different age groups and developmental levels, allowing your little one to flourish alongside peers at a similar stage. In addition to a wide range of resources within the nursery rooms, there are two spacious garden areas where children can continue to explore their imagination outdoors. Conveniently located just a short 5-minute drive from Wigan town center, the nursery is also easily accessible by public transport, with bus stops nearby on Vauxhall Road and Wellington Street served by routes 630 and 575. For those traveling by bus, the town center bus station is only a 10-minute walk away. Free parking is available for staff. Busy Bees Benefits \n\n • Competitive salary \n, • Ongoing professional development and career progression \n, • Our ‘Hive’ benefits and wellbeing hub, with discounts across a huge range of retailers \n, • Up to 28 days holiday per year (including bank holidays)\n, • Your birthday off – it’s our gift to you!\n, • 50% childcare discount \n, • Enhanced family leave and return to work bonus\n, • Menopause support through Peppy \n, • Financial support through Salary Finance \n, • Employee Assistance Programme and Mental Health First Aiders\n, • Cycle to Work scheme \n, • Easy access to your workplace pension through Cushon\n, • Discounted Private Medical Insurance (PMI)\n Key Responsibilities \n\n • Lead the planning and execution of age-appropriate activities and curriculum in your room.\n, • Create a safe, stimulating, and inclusive learning environment for children.\n, • Foster a high-performing team through supportive leadership and collaboration.\n, • Oversee the development and wellbeing of children, ensuring their progress is tracked and communicated with parents.\n, • Take on the role of Key Person, ensuring the holistic development and personal care needs of a group of children.\n, • Level 3 qualification or above in early years education., • Experience in an early years setting, with supervisory experience an advantage ideally as a Nursery Room Leader, Nursery Room Manager or Nursery Practitioner., • Strong leadership, organisational, and communication skills.

Our Client, Wigan Council, is seeking a Team Manager to join their Children's Team. Fantastic payrate of £42 per hour! Are you a Children's Social Worker, passionate about making a difference in your community? Do not miss out on this fantastic opportunity! Responsibilities of this role: • Manage the day-to-day work of the duty team, prioritizing incoming referrals, and managing capacity to ensure safety is paramount., • Endorse risk assessments, safety plans, and child protection plans, often dealing with complex, high-stakes situations., • Provide regular, reflective supervision to staff, including performance management, professional development, and wellbeing support., • Ensure all statutory duties are met, policies are followed, and records are accurate., • Liaise with police, health services, and education partners, often chairing high-level meetings., • Conduct audits, manage performance data, and implement improvements in practice., • Must be a Qualified Social Worker, registered with Social Work England., • Must have a Social Work qualification (Diploma in social work, social work degree or equivalent), • Dedicated Recruitment Consultant., • Aftercare service delivered by Candidate Care Team., • Free CV building and Interview support., • Free DBS checks., • Weekly payroll., • PAYE payroll option with additional benefits including holiday pay, healthcare, pension plus more., • CPD contributions., • Access to full UK jobs market with top tier status across many public and private sector clients., • Supporting the Reed Foundation which has given £9.5m to charity since 2010. Does this role interest you? Apply today!

Your new companyYou'll be working with a reputable regional general building contractor with a strong portfolio of refurbishment projects across the healthcare and public-sector space. The business has an excellent track record delivering projects in live environments and continues to secure repeat work with NHS-linked clients and private healthcare providers throughout the North West.Your new roleAs a Freelance Site Manager, you will be responsible for the day-to-day delivery of a Doctors' Practice refurbishment project. The role will involve managing subcontractors, coordinating works around an operational healthcare facility, and ensuring the project is delivered safely, on programme, and to a high-quality finish. You will be key in maintaining communication with the client and managing works sensitively around staff and patients.What you'll need to succeedTo be successful in this role, you will have proven experience overseeing refurbishment projects, ideally within healthcare or occupied buildings. You will hold SMSTS, CSCS and First Aid qualifications as a minimum and have strong health and safety knowledge. Experience working in live environments is essential, along with strong organisational and communication skills.What you'll get in returnIn return, you will receive a competitive freelance day rate, paid via PAYE. You'll have the opportunity to work with a well-regarded regional contractor and the potential for ongoing freelance opportunities on future healthcare and public-sector projectsWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Role Title: Account Manager - UK (Bus & Fleet) Location: United Kingdom (Remote / Depot-Based as required) Reporting To: Managing Director Overview of the Role The Account Manager's primary relationship owner for existing bus and fleet clients across the United Kingdom. This is a client-facing, commercially focused role centred on protecting and growing established accounts, ensuring clients receive consistent value from our charging infrastructure, and coordinating internally to keep uptime commitments on track. Key Responsibilities Account & Relationship Management • Serve as the primary day-to-day contact for existing bus operator and fleet clients across the UK., • Own account health - proactively managing satisfaction, identifying risks, and escalating concerns early., • Conduct regular account reviews and service check-ins, ensuring clients feel genuinely supported., • Manage contract renewals and negotiate extensions in line with commercial objectives. Commercial Growth • Identify and develop upsell and expansion opportunities within existing accounts including additional hardware, Operation & Maintenance contracts, remote monitoring packages, and depot upgrades., • Maintain an accurate account pipeline and track revenue forecasts within CRM., • Feed client intelligence and market feedback into the wider commercial and product teams. Operational Coordination • Work closely with Service Delivery, Technical, and Commissioning teams to ensure client commitments and SLAs are met., • Coordinate access, scheduling, and communication around planned maintenance, fault response, and site interventions., • Represent the company professionally at client sites, depot visits, and operational reviews. Reporting & Documentation • Maintain accurate, up-to-date records of client activity, account status, risks, and opportunities in CRM., • Contribute to client-facing reporting on asset performance, uptime, and SLA compliance., • Provide regular internal updates on account status and market conditions. Skills and Experience • Proven track record in account management, customer success, or a client-facing commercial role, ideally within transport, fleet, infrastructure, or a related technical sector., • Ability to engage credibly with depot managers, fleet directors, and transport authorities., • Comfortable holding technical conversations around EV charging hardware, uptime performance, and infrastructure reliability, you don't need to be an engineer, but you need to hold your own., • Strong communicator - written, verbal, and in person. You build trust quickly and maintain it over time., • Self-managed and proactive - you identify when a client needs attention without being prompted., • Willingness and ability to travel across the UK for client meetings and site visits. Qualifications • Background in commercial, operational, or technical account management (transport, energy, or industrial sectors preferred)., • Valid UK driver's licence., • Right to work in the UK. Desirable • Experience with EV charging, zero-emission transport, or clean energy infrastructure., • Existing relationships within the UK bus, coach, or public transport sector., • Familiarity with DC charging systems or depot electrification environments., • Experience working in a growth-stage or scaling business where you have had to build process as you go. Performance Expectations • High client retention across the existing UK account base., • Consistent SLA compliance across commissioning, maintenance, and fault response milestones., • Revenue growth through structured upsell activity within existing accounts., • Accurate and up-to-date account records maintained in CRM at all times., • Strong client satisfaction evidenced through account reviews and direct feedback. If this role is of interest, please apply directly and share any questions to

Our client is seeking a motivated and detail-oriented Account Executive to join a specialist healthcare communications agency working across pharmaceutical, biotech and patient advocacy campaigns. This role is ideal for someone early in their PR career who is passionate about healthcare, patient outcomes, and strategic communications. You will support the delivery of integrated communications programmes across multiple therapeutic areas, working closely with senior team members to deliver high-quality campaigns for global healthcare clients. Key Responsibilities Support the delivery of healthcare PR and patient advocacy campaigns across multiple client accounts Assist in the development of press materials, campaign content, and stakeholder communications Monitor media coverage and compile daily/weekly coverage reports and insights summaries Conduct background research on therapeutic areas, patient journeys, and healthcare policy landscapes Support the execution of disease awareness and education campaigns Coordinate logistics for meetings, events, and advisory boards (virtual and in-person) Liaise with internal teams including digital, creative, and public affairs specialists Assist in managing project timelines, budgets, and deliverables under supervision Build relationships with journalists, patient organisations, and healthcare stakeholders (as appropriate) Ensure all outputs comply with regulatory and ethical standards in healthcare communications About You 0–1+ years’ experience in PR, communications, healthcare, or agency environments (internships considered) Strong interest in healthcare, pharmaceuticals, or patient advocacy Excellent written and verbal communication skills Highly organised with strong attention to detail Ability to manage multiple tasks in a fast-paced environment Comfortable working with scientific or medical content (training provided) Proactive, curious, and eager to learn Strong team player with a collaborative mindset Desirable Skills Degree in life sciences, communications, journalism, psychology, or related field Understanding of healthcare systems, NHS, or pharmaceutical industry Experience with media monitoring tools or social listening platforms Familiarity with digital communications or social media management Interest in public health, patient engagement, or health policy What We Offer Opportunity to work on global healthcare campaigns that impact patients’ lives Exposure to leading pharmaceutical and biotech clients Training and development in healthcare communications and PR Supportive, collaborative team environment with senior mentorship Clear progression pathway within healthcare communications Career Development This role is remote with an expectation to visit their beautiful offices in London for meetings once a week ideally. This role provides a structured pathway into: Account Manager roles in healthcare PR Specialisation in patient advocacy, public affairs, or digital healthcare communications Opportunities to work on global product launches, disease awareness campaigns, and policy-driven initiatives

Freelance Site Manager I Wigan I Start ASAP I NHS Refurb Your new company You’ll be working with a reputable regional general building contractor with a strong portfolio of refurbishment projects across the healthcare and public-sector space. The business has an excellent track record delivering projects in live environments and continues to secure repeat work with NHS-linked clients and private healthcare providers throughout the North West. Your new role As a Freelance Site Manager, you will be responsible for the day-to-day delivery of a Doctors’ Practice refurbishment project. The role will involve managing subcontractors, coordinating works around an operational healthcare facility, and ensuring the project is delivered safely, on programme, and to a high-quality finish. You will be key in maintaining communication with the client and managing works sensitively around staff and patients. What you'll need to succeed To be successful in this role, you will have proven experience overseeing refurbishment projects, ideally within healthcare or occupied buildings. You will hold SMSTS, CSCS and First Aid qualifications as a minimum and have strong health and safety knowledge. Experience working in live environments is essential, along with strong organisational and communication skills. What you'll get in return In return, you will receive a competitive freelance day rate, paid via PAYE. You’ll have the opportunity to work with a well-regarded regional contractor and the potential for ongoing freelance opportunities on future healthcare and public-sector projects What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4787699

I’m currently instructed on a standout fully remote Clinical Negligence Solicitor opportunity with one of the country’s leading law firms, renowned for its top-tier Health Litigation practice and genuinely progressive, people-first culture. This is a rare chance to join a market-leading team while benefiting from true flexibility,offering fully remote working without any compromise on the quality of work, support, or long-term career progression. The firm has been recognised as a Top Ten Employer for Working Families 2025 for the second consecutive year, underlining its commitment to flexible working, wellbeing, and sustainable legal careers. The Team You will join a nationally recognised Health Litigation team acting on behalf of NHS Resolution, NHS Trusts and other major healthcare providers. The team is widely respected across the market and is particularly known for its expertise in: • Obstetric and neonatal claims, • Complex, high-value brain injury litigation, • Maternity and patient safety matters The Role You will manage your own caseload of defendant clinical negligence matters from inception through to resolution, with the flexibility to work entirely remotely. Key responsibilities include: • Analysing evidence and conducting investigations, • Drafting detailed advice and reports, • Interviewing witnesses and preparing statements, • Instructing experts and Counsel, • Attending CMCs, hearings and conferences (remotely, with occasional attendance where required), • Negotiating settlements, • Preparing cases for trial and ADR You will also: • Mentor and support junior colleagues, • Assist on complex and high-value claims, • Build and maintain strong client relationships, • Deliver client training and presentations, • Contribute to thought leadership and publications, • Support business development initiatives, • Play a role in continuous improvement within the Health practice, • Have opportunities for client secondments About You This role will suit a solicitor who thrives in a flexible, remote-first environment and is confident managing defendant clinical negligence work independently. You will ideally demonstrate: • Experience handling clinical negligence claims (NHS Resolution or MDO exposure desirable), • Familiarity with the Early Notification Scheme and maternity claims, or a strong interest in specialising in this area, • The ability to work autonomously while remaining highly collaborative, • Strong understanding of client KPIs and reporting requirements, • A proactive, pragmatic and quality-driven approach, • Excellent organisational and communication skills, • Experience mentoring or supervising junior lawyers, • A consistent record of meeting billing and performance targets, • High standards of confidentiality and data security awareness Why Consider This Firm? This firm stands out not only for the quality of its work and reputation in the market, but for its genuine commitment to flexible working,making it one of the few top-tier firms where fully remote working is embedded, supported and sustainable. The benefits package is comprehensive and includes: • 25+ days annual leave, • Annual bonus scheme, • Birthday leave and Christmas shutdown, • Holiday buy/sell and carry over options, • Paid charity and pro bono days, • Optional private medical insurance, • Annual fitness allowance, • Pension and ISA savings schemes with independent financial advice, • Electric and hybrid vehicle scheme, • Health cash plan and Employee Assistance Programme, • Enhanced family leave policies, • Specialist reproductive health and wellbeing support, • Subsidised emergency and back-up care, • Life assurance and income protection, • Bespoke training and development programmes, • Financial support for home working equipment Interested? This is a rare opportunity to join one of the UK’s leading health litigation practices in a role that genuinely delivers on flexibility, career development and work-life balance, without sacrificing the quality, complexity or profile of the work. If you would like to explore this confidentially, including team structure, progression or salary expectations, I would be very happy to discuss. Please apply via the link or contact Rachael Atherton at G2 Legal Recruitment directly.

Streetscene Officer FTE Salary: £25,185 - £25,989 (Pro-Rata) 15 hours per week (0.4FTE), 2 Days a week Closing date: Vacancy will remain open until sufficient applications are received. Important: Applicants MUST have a full driving licence. Salisbury City Council has a new opportunity for the right individual to join our friendly team. Assisting with the cleansing of the highways and footpaths throughout the City and within the parks and open spaces, ensuring DEFRA grade A standards are achieved. About the role: • Removal of litter, • Servicing street litter bins, • Street sweeping, • Removing weeds, graffiti, fly-tipping and fly-posting, • Gathering evidence required for prosecutions, • Driving a Council Streetscene vehicle, • Experience of working independently and part of the team, • Experience of working outdoors in all conditions and a willingness to complete a number of cleansing tasks as directed, • Capable of working effectively without supervision, • Able to complete daily and weekly task sheets, where appropriate, • Capable of diverting working schedules as directed in response to emerging issues i.e spillages, accidents et., • Build effective working relationships with colleagues, • Physically able to operate a variety of cleansing machinery and undertake a number of cleansing activities including manual cleansing and weeding, • Able to handle bagged and bulky waste and transfer to relative collection areas, • Able to comply with H&S requirements and responsibilities of post, • Flexible, punctual and reliable, • Have an awareness and identify occurring situations, • Friendly, approachable and able to communicate with members of the public, • Attention to detail, • Enthusiastic and self-motivating, • 30 days annual leave PLUS bank holidays (Pro-rata), • Full training and development opportunities, • A workplace that is grounded in the principles of equality, diversity and inclusion, • Local Government Pension Scheme, • Uniform and PPE provided, • Cycle-to-work scheme and other health and well-being benefits, • Free eyesight tests for display screen equipment users, • Paid sick leave If you feel you are a suitable candidate and would like to work for Salisbury City Council, please proceed through the following link to be redirected to our website to complete your application.

At Liverpool Experience Campus, we create unforgettable experiences, and we’re looking for a Head of Security to take the lead in keeping them safe. Our award-winning waterfront events campus – home to the M&S Bank Arena, Exhibition Centre and Convention Centre – welcomes over a million visitors each year for an exciting mix of international, national, and regional events. From major televised productions and political conferences to global association gatherings, arena shows, and public exhibitions, this is a unique opportunity to lead security operations across a diverse, high-profile, and dynamic portfolio. Join us as Head of Security at Liverpool Experience Campus! Company Benefits We are an award-winning, world-class venue where our people are at the heart of everything that we do. Recognition and reward are of huge importance to us at Liverpool Experience Campus, and just some of the benefits staff can enjoy including: • An enhanced holiday scheme which increases with length of service., • An excellent pension scheme is available., • Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts., • Enhanced maternity, paternity and adoption leave schemes., • An excellent occupational sick pay scheme., • Free onsite parking right in the heart of the city centre., • Employee Reward Platform., • A dedicated wellbeing strategy to support staff when at work., • 25 Qualified Mental Health First Aiders on site. Liverpool Experience Campus is a place where you can truly make a difference. Some of the wonderful things The Liverpool Experience Campus have achieved / continue to work towards: • Disability Confident Employer, • Sunflower Friendly Business, • Member of the Fair Employment Charter, • Real Living Wage employer, • Social value impact plan – last year we contributed over £6.4m, • Green Meeting’s Gold Standard, • Sustainability Strategy, • Positively influencing biodiversity – in the grounds of our campus, we have 3 beehives, • Carbon Neutral Campus, • Accessibility Strategy, • AccessAble Guide About the Role As Head of Security, you will lead the strategic and operational delivery of security across Liverpool Experience Campus. Reporting to the Director – Operations and Venue Management, you will be responsible for both daily security event and campus operations and bespoke planning for major live events. Key responsibilities include: • Managing the group-wide security function, ensuring a safe and welcoming experience across all venues., • Leading a team of internal managers and outsourced providers, delivering professional, risk-based security and stewarding aligned to event profiles., • Planning for and overseeing security delivery for events of varying scale – from international delegations and televised events to large-scale exhibitions, concerts, and national conferences., • Acting as Incident Manager for high-profile events and working closely with emergency services, local authorities, and partner organisations., • Maintaining and reviewing security protocols, emergency procedures, risk assessments and deployment models to always ensure compliance and readiness., • Managing contracts, budgets, and performance standards for key security-related services (including control room operations, screening, ingress / egress, CCTV, and alarms)., • Driving continuous improvement through innovation, customer service focus, and strong leadership. About You We are looking for an experienced operational leader who can manage high-footfall environments with confidence and clarity. You will have: • A strong background in managing venue or event security operations – ideally across both day-to-day and major event contexts., • Experience of building and managing strong external relationships with key stakeholders across the region and the industry., • Strong people management skills with the ability to motivate teams and maintain exacting standards., • Proven contract management experience, including performance monitoring and compliance., • A calm, solution-focused mindset with the ability to manage critical incidents and complex operational challenges., • In-depth knowledge and understanding of UK security legislation, national protocols, and industry best practice, with the ability to apply this at an organisational level. Join us at Liverpool Experience Campus and be part of something extraordinary. Please note, we may close this vacancy before the stated closing date if we receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible. Closing Date: 26 April 2026 Interview Date : Date TBC Equality, Diversity and Inclusion Liverpool Experience Campus know the value of having a diverse and representative team across our organisation. We promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such we strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief or sexual orientation.

Your new company You'll be working with a reputable regional general building contractor with a strong portfolio of refurbishment projects across the healthcare and public-sector space. The business has an excellent track record delivering projects in live environments and continues to secure repeat work with NHS-linked clients and private healthcare providers throughout the North West. Your new role As a Freelance Site Manager, you will be responsible for the day-to-day delivery of a Doctors' Practice refurbishment project. The role will involve managing subcontractors, coordinating works around an operational healthcare facility, and ensuring the project is delivered safely, on programme, and to a high-quality finish. You will be key in maintaining communication with the client and managing works sensitively around staff and patients. What you'll need to succeed To be successful in this role, you will have proven experience overseeing refurbishment projects, ideally within healthcare or occupied buildings. You will hold SMSTS, CSCS and First Aid qualifications as a minimum and have strong health and safety knowledge. Experience working in live environments is essential, along with strong organisational and communication skills. What you'll get in return In return, you will receive a competitive freelance day rate, paid via PAYE. You'll have the opportunity to work with a well-regarded regional contractor and the potential for ongoing freelance opportunities on future healthcare and public-sector projects What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

For 30 years Linaker has specialised in the creation and maintenance of tailor-made business environments. Having shaped workspaces for a wide range of businesses across the country, Linaker’s heritage lies in our ability to design and regulate unique spaces that truly work. Linaker was founded upon three core values: trust, reliability and care. We are not just a service provider, rather an essential part of our clients’ architecture and, ultimately, an extension of your business, a part of one team. The last couple of years has seen Linaker grow exponentially and 2026 is no exception. Our client base continues to grow month on month and as a result we are now looking for a talented Client Response Team Operator to join us on our upward journey. ABOUT THE ROLE You will be the primary contact for all maintenance requests and client service queries, coordinating jobs and working with internal teams and contractors to ensure efficient progress and accurate logging. As a Client Response Team (CRT) Operator, you will handle both reactive and proactive repair needs for a wide range of clients across the UK. WHAT YOU WILL BE RESPONSIBLE FOR Serve as the primary contact for helpdesk enquiries by phone and email. Accurately log maintenance issues and requests in the job logic system. Manage urgent works P1s from initial contact to resolve. Track job progress and update notes for clients, engineers, and stakeholders, ensuring precise records on the system. Meet or exceed SLAs and KPIs. Add information and mitigation for jobs not completed within client SLAs for review and improvement. Review completed documentation to confirm scope and raise related jobs or quotes if needed. Liaise with subcontractors and suppliers for updates, quotes, and reports. Help produce internal and client reports and data. Escalate unresolved or urgent issues to the champion or management team. When required, prioritise and allocate jobs to the appropriate engineers or subcontractors based on urgency, skillset, and location. Build strong relationships internally and externally. Maintain the company’s reputation and carry out additional duties to meet moral and legal obligations. Work collaboratively with teams to improve client experience and decrease escalations. WHAT WE ARE LOOKING FOR Good basic written and numerical skills and comfortable working with Microsoft office. Exceptional customer interaction skills, quick thinking and an enthusiastic person who is a confident communicator. Ideally experience of working in a fast-paced helpdesk. A bonus would be if you have experience working for a service provider with an understanding of SLA’s, KPI’s, compliance, quote turnaround etc. (not a dealbreaker if you don’t). Previous experience of working to deadlines and multitask. A background / understanding of general engineering practices (a nice to have but not essential). A natural problem solver, who thrives under pressure. Can stay cool and calm in the face of adversity and can demonstrate empathy when overcoming challenges. Strong relationship management skills – internal and external. THE PACKAGE Competitive starting salary with annual pay reviews. Opportunity to earn overtime. Plenty of opportunity for progression. Full training by a supportive friendly team. Auto enrolment in the company pension scheme. Free parking but also accessible via public transport. Lots of fun with various team nights out and annual summer conferences. Health care and medical insurance available after qualifying period. Core Hours on a rotational shift pattern: Monday to Friday between 7:00am - 19:00pm with occasional weekend work EQUAL OPPORTUNITIES Linaker Limited is an equal opportunities employer committed to diversity and inclusion. We welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age