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Click here to apply Looking for a challenge in one of the world’s largest airfreight logistics organisations? At IAG Cargo we are in the business of moving things. From antibiotics to rhinoceros, gold bullion to avocados and everything in between. Whatever people need, wherever they are. In an era of digital screens and closed borders, we open the skies and fly the world to bring people the things they really need. We are the logistics and cargo brand of International Airlines Group (Aer Lingus, British Airways, Iberia, Level and Vueling). At IAG Cargo, we believe in keeping the world’s economies turning, and do everything with determined attitudes, curious minds, collaborative actions and heartfelt pride. Join us at our globally recognised logistics business, where we are building a great place to work for customers and colleagues alike. About The Role A Cyber Assurance Analyst plays a crucial role in providing assurance to the Cargo Business Information Security Officer (BISO) that third parties, new services and applications meet the minimum risk appetite and compliance to Cargo Policies and standards. What You’ll Do • Ensure that risks are understood and communicated, and that the organisation has an accurate assessment of control effectiveness; and that compliance requirements can be satisfied and evidenced, • Security assurance within projects across Cargo, in product teams and their development pipelines, oversight of a large and diverse IT estate, a large supply chain of 3rd parties and partners, with some requirements specific to Cargo warehouse operations, maintenance and safety, • Drive a pragmatic and risk-based approach to security assurance, within a large-scale complex environment, as well as the pace of change and delivery, • Provide a quality and enabling service, helping shape standards, whilst encouraging modern approaches to information security challenges (this cannot be accomplished by stage gates and checklists), • Piloting of new approaches, establishing new assurance processes, the transfer of some activity in house and innovation and improvement of existing process and work programmes These activities help ensure that applications run smoothly, align with business goals, and provide value to users Assurance Activities • Provide assurance to the BISO that third parties, new services, and applications comply with the organisation’s risk appetite, cybersecurity policies, and standards., • Assess risks associated with third-party relationships and ensure mitigation plans are in place. Risk Management • Identify, assess, and communicate cybersecurity risks to relevant stakeholders following Assurance activities., • Ensure risks are clearly documented, understood, and escalated where necessary. Control Effectiveness • Evaluate the effectiveness of existing cybersecurity controls and recommend enhancements., • Ensure all regulatory and compliance requirements are met and evidenced. Policy and Standards: IAGC Application Manager JD Page 3 of 4 • Monitor compliance with policies and drive initiatives to close gaps. Innovation And Improvement • Provide innovative recommendations to improve cybersecurity processes and procedures., • Identify opportunities to streamline and enhance assurance frameworks. Stakeholder Engagement • Work closely with cross-functional teams, including IT, Legal, Procurement, and Cyber Risk, to align assurance activities with business objectives., • Maintain strong relationships with third parties to ensure ongoing compliance and risk management. It's All About You • Proven experience in cybersecurity assurance, risk management, or a related role., • Strong knowledge of cybersecurity standards, frameworks (e.g., ISO 27001, NIST, or CAF), and regulatory requirements., • Experience assessing third-party security and compliance programs., • Ability to analyse complex risks and communicate them clearly to technical and non-technical stakeholders., • Excellent understanding of security controls and their application in mitigating risks., • Strong analytical, problem-solving, and organisational skills., • Familiarity with modern tools and technologies used in cybersecurity assurance. What You’ll Bring To IAG Cargo • Experience of working in the Airline Industry, • Knowledge of emerging trends and technologies in cybersecurity and risk management., • Working knowledge of MS tools; e.g. SharePoint, Visio. This role may require travel and working from multiple sites/locations. Willing and able to travel to participate in meetings, workshops, and other related activities We’ll treat you right Wherever you work within IAG Cargo, you’ll play a part in helping us deliver what the world needs and join a diverse and inclusive business that’s making a difference. As well as a competitive salary, bonus, we offer a range of benefits to support our colleagues, which include: • A hybrid environment with 3 days a week in the office and two from home., • From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways and group airlines. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family., • Flexible bank holiday policy- Individuals not on shift have the flexibility to swap the statutory public holidays, with the days you choose to take off instead., • All our colleagues get access to LinkedIn learning and Rosetta Stone Language courses, • For health and wellbeing we offer a free onsite gym facility as well as access to the UNMIND app and a community of Mental Health First Aiders, • Access to discounts on Apple, Cinema tickets and loads of other goodies through Perks at work Equity, Diversity and Inclusion Our recruitment procedures positively support our equity, diversity, and inclusion agenda. All candidates are considered strictly on their merits in relation to the criteria for the role, treated fairly and consistently and have their individual needs responded to throughout the process. Click here to apply

Looking for a challenge in one of the world’s largest airfreight logistics organisations? At IAG Cargo we are in the business of moving things. From antibiotics to rhinoceros, gold bullion to avocados and everything in between. Whatever people need, wherever they are. In an era of digital screens and closed borders, we open the skies and fly the world to bring people the things they really need. We are the logistics and cargo brand of International Airlines Group (Aer Lingus, British Airways, Iberia, Level and Vueling). At IAG Cargo, we believe in keeping the world’s economies turning, and do everything with determined attitudes, curious minds, collaborative actions and heartfelt pride. Join us at our globally recognised logistics business, where we are building a great place to work for customers and colleagues alike. About The Role In this global logistics rapidly evolving world, IAG Cargo is always looking for new ways of working, go to market faster, and optimize customer experiences. The mission of the Digital team is to digitally transform and automate our business processes. As an Automation Specialist, you will play a key role in identifying, designing, and implementing automation solutions that streamline business processes and deliver measurable value. Working closely with business stakeholders and the Intelligent Automation Platform Owner, you will analyze current workflows, identify automation opportunities, and support the development and deployment of intelligent automation solutions across the organization. What You’ll Do • Collaborate with business units to understand and document current processes, pain points, and automation opportunities., • Conduct end-to-end business analysis to define requirements for automation use cases., • Design and document future-state automated workflows using tools such as BPMN or process mapping software., • Translate business requirements into functional specifications for automation developers., • Support the development, testing, and deployment of automation solutions (e.g., RPA, low-code platforms, AI/ML integrations)., • Monitor and measure the performance of deployed automations, ensuring continuous improvement and optimization., • Maintain clear documentation and knowledge sharing for all automation initiatives., • Act as a liaison between business teams and technical teams to ensure alignment and successful delivery., • Contribute to the automation backlog and help prioritize initiatives based on business value and feasibility., • Stay up to date with trends in intelligent automation, process mining, and digital transformation It's All About You What you’ll bring to IAG Cargo: • Strong analytical and problem-solving skills with a focus on process improvement., • Excellent communication and stakeholder engagement skills., • Ability to translate complex business needs into clear technical requirements., • Familiarity with automation tools (e.g., UiPath, Power Automate, Blue Prism, Automation Anywhere)., • Experience with process mapping and documentation tools (e.g., Visio)., • Understanding of RPA, low-code/no-code platforms, and AI/ML concepts., • Detail-oriented with strong organizational and time management skills., • Collaborative mindset with the ability to work across teams and functions. Skills And Experience • Minimum 2 years of experience in business analysis, process improvement, or automation delivery., • Proven experience in identifying and implementing business process automation solutions., • Experience working in cross-functional teams and managing multiple stakeholders., • Exposure to logistics, supply chain, or operations environments is a plus. We’ll treat you right Wherever you work within IAG Cargo, you’ll play a part in helping us deliver what the world needs and join a diverse and inclusive business that’s making a difference. As well as a competitive salary, bonus, we offer a range of benefits to support our colleagues, which include: • A hybrid environment with 3 days a week in the office and two from home., • From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways and group airlines. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family., • Flexible bank holiday policy- Individuals not on shift have the flexibility to swap the statutory public holidays, with the days you choose to take off instead., • All our colleagues get access to LinkedIn learning and Rosetta Stone Language courses, • For health and wellbeing we offer a free onsite gym facility as well as access to the UNMIND app and a community of Mental Health First Aiders, • Access to discounts on Apple, Cinema tickets and loads of other goodies through Perks at work Equity, Diversity and Inclusion Our recruitment procedures positively support our equity, diversity, and inclusion agenda. All candidates are considered strictly on their merits in relation to the criteria for the role, treated fairly and consistently and have their individual needs responded to throughout the process.

Looking for a challenge in one of the world’s largest airfreight logistics organisations? At IAG Cargo we are in the business of moving things. From antibiotics to rhinoceros, gold bullion to avocados and everything in between. Whatever people need, wherever they are. In an era of digital screens and closed borders, we open the skies and fly the world to bring people the things they really need. We are the logistics and cargo brand of International Airlines Group (Aer Lingus, British Airways, Iberia, Level and Vueling). At IAG Cargo, we believe in keeping the world’s economies turning, and do everything with determined attitudes, curious minds, collaborative actions and heartfelt pride. Join us at our globally recognised logistics business, where we are building a great place to work for customers and colleagues alike. About The Role A Cyber Assurance Analyst plays a crucial role in providing assurance to the Cargo Business Information Security Officer (BISO) that third parties, new services and applications meet the minimum risk appetite and compliance to Cargo Policies and standards. What You’ll Do • Ensure that risks are understood and communicated, and that the organisation has an accurate assessment of control effectiveness; and that compliance requirements can be satisfied and evidenced, • Security assurance within projects across Cargo, in product teams and their development pipelines, oversight of a large and diverse IT estate, a large supply chain of 3rd parties and partners, with some requirements specific to Cargo warehouse operations, maintenance and safety, • Drive a pragmatic and risk-based approach to security assurance, within a large-scale complex environment, as well as the pace of change and delivery, • Provide a quality and enabling service, helping shape standards, whilst encouraging modern approaches to information security challenges (this cannot be accomplished by stage gates and checklists), • Piloting of new approaches, establishing new assurance processes, the transfer of some activity in house and innovation and improvement of existing process and work programmes These activities help ensure that applications run smoothly, align with business goals, and provide value to users Assurance Activities • Provide assurance to the BISO that third parties, new services, and applications comply with the organisation’s risk appetite, cybersecurity policies, and standards., • Assess risks associated with third-party relationships and ensure mitigation plans are in place. Risk Management • Identify, assess, and communicate cybersecurity risks to relevant stakeholders following Assurance activities., • Ensure risks are clearly documented, understood, and escalated where necessary. Control Effectiveness • Evaluate the effectiveness of existing cybersecurity controls and recommend enhancements., • Ensure all regulatory and compliance requirements are met and evidenced. Policy and Standards: IAGC Application Manager JD Page 3 of 4 • Monitor compliance with policies and drive initiatives to close gaps. Innovation And Improvement • Provide innovative recommendations to improve cybersecurity processes and procedures., • Identify opportunities to streamline and enhance assurance frameworks. Stakeholder Engagement • Work closely with cross-functional teams, including IT, Legal, Procurement, and Cyber Risk, to align assurance activities with business objectives., • Maintain strong relationships with third parties to ensure ongoing compliance and risk management. It's All About You • Proven experience in cybersecurity assurance, risk management, or a related role., • Strong knowledge of cybersecurity standards, frameworks (e.g., ISO 27001, NIST, or CAF), and regulatory requirements., • Experience assessing third-party security and compliance programs., • Ability to analyse complex risks and communicate them clearly to technical and non-technical stakeholders., • Excellent understanding of security controls and their application in mitigating risks., • Strong analytical, problem-solving, and organisational skills., • Familiarity with modern tools and technologies used in cybersecurity assurance. What You’ll Bring To IAG Cargo • Experience of working in the Airline Industry, • Knowledge of emerging trends and technologies in cybersecurity and risk management., • Working knowledge of MS tools; e.g. SharePoint, Visio. This role may require travel and working from multiple sites/locations. Willing and able to travel to participate in meetings, workshops, and other related activities We’ll treat you right Wherever you work within IAG Cargo, you’ll play a part in helping us deliver what the world needs and join a diverse and inclusive business that’s making a difference. As well as a competitive salary, bonus, we offer a range of benefits to support our colleagues, which include: • A hybrid environment with 3 days a week in the office and two from home., • From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways and group airlines. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family., • Flexible bank holiday policy- Individuals not on shift have the flexibility to swap the statutory public holidays, with the days you choose to take off instead., • All our colleagues get access to LinkedIn learning and Rosetta Stone Language courses, • For health and wellbeing we offer a free onsite gym facility as well as access to the UNMIND app and a community of Mental Health First Aiders, • Access to discounts on Apple, Cinema tickets and loads of other goodies through Perks at work Equity, Diversity and Inclusion Our recruitment procedures positively support our equity, diversity, and inclusion agenda. All candidates are considered strictly on their merits in relation to the criteria for the role, treated fairly and consistently and have their individual needs responded to throughout the process.

Want a 3D Career? Join Norgine. At Norgine, our colleagues Dare themselves to be different and try new things, Drive to achieve their goals and beyond, and Develop themselves and their community. We call it the 3D career at Norgine and it offers you a fully-rounded experience with no limits. Bring everything about yourself that you're proud of, whether that's your passion for making a difference, focus on others' well-being, or intellectual curiosity to unleash in a fast-paced environment and supportive community. In return, get a sense of belonging, a long-term career with ongoing development and upskilling, and a company that cares about people's wellness as much as you do. Because at Norgine, we transform lives with innovative healthcare solutions. We have an exciting opportunity for a Global Director Market Access & Public Affairs to join Norgine. The role is responsible for shaping Norgines key markets. Additionally, the role serves as an internal consultant on EU JCA procedures and broader health policy trends, strengthening Norgine`s Health's market access capabilities at global, regional, and national levels. If you want a multi-dimensional 3D career in a leading healthcare organisation, join us. Requirements KEY RESPONSIBILITIES • As a key member of Norgine´s global team, you will play a central role in integrating payer and healthcare system perspectives into development programs and launch preparations, • Strategically define and optimize market entry and reimbursement strategies for Norgine`s launch and stablished brand assets and drive implementation in the countries, • Provide guidance on indication extensions and sequencing and contribute to strategic scenario planning, • Collaborate closely with cross-functional teams at HQ and in affiliates to ensure aligned and effective launch execution. Prepare markets for current and future needs, addressing barriers to wide product adoption, • Ensure HQ and country launch teams deliver compelling, payer-focused value propositions that address unmet needs and resonate with healthcare systems, payers, and decision-makers, • Support Norgines operational excellence initiatives by setting up efficient cross-functional processes related to market access launch activities, including the EU JCA procedure, • Monitor and analyze market trends, policy changes, and competitive landscape to inform strategic (access) decisions, • Facilitate best-practice sharing and competency building in Market Access and HEOR; provide training and strategic guidance across access functions and cross-functional teams, • Provide project related leadership and ensuring alignment with overarching strategic initiatives, • Manage resource allocation and budgets to ensure optimal launch planning at HQ and support countries, • Align market access initiatives with Norgine`s Health's overall business objectives and develop/ implement comprehensive market access strategies for launch markets QULIFICATIONS: • University degree in pharmacy, medicine, health economics, public health, natural sciences, or a related field; additional business degree is a plus, • Excellent analytical, strategic thinking, and problem-solving skills, • Experience in the pharmaceutical industry or consultancy (including product launch experience), with experience in HEOR or Market Access (global or international experience preferred), • Thorough understanding of healthcare funding and health technology assessment (HTA) mechanisms across Europe, including knowledge of EU JCA., • Strong expertise in value-based pricing, evidence generation, and payer-focused value propositions, • Self-motivating personality with willingness to learn, can-do attitude and hands-on approach, • Proven leadership capabilities in a matrix environment, with the ability to engage and influence stakeholders at all levels, • Strong project and process management skills, with the ability to handle multiple priorities, manage complexity, and deliver on time and within budget, • Able to thrive in a highly dynamic, fast-paced, and continuously changing global environment with minimal oversight/direction, • Fluent in English (written and spoken), additional languages considered a plus Benefits Our benefits may vary per location. Please liaise with the Norgine TA representative to obtain more information. Sound good? Find out more about the career you'll have with Norgine, then apply here.

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. About The Team At SAP's Corporate & GROW team, we drive high-impact strategic initiatives across all regions, working at the forefront of innovation and growth. Our mission is to build, manage, and evolve global scale sales motions that align with SAP’s strategic priorities and unlock new opportunities in the corporate segment worldwide. We leverage SAP’s cutting-edge platforms and comprehensive solution portfolio to amplify partner capabilities, extend market reach, and accelerate customer success. YOUR FUTURE POSITION The Global Value Advisor Expert, Corporate Segment Strategic Scale Sales Motions is responsible for SAP’s most strategic GTM with key global alliances, including but not limited to Microsoft, Accenture, AWS, and others. These partnerships are fundamental to SAP Corporate Segment global go-to-market (GTM) success, cloud strategy, and innovation agenda. This highly visible and influential role engages across board areas and executive levels within SAP and partner organizations to drive global collaboration, enable joint innovation, and deliver measurable business outcomes on the Alliances: specific joint-GTM initiatives between SAP and Global Partners working in full alignment with the Partner Business Managers of the specific partners. Key Responsibilities Include • Strategic Execution, • Drive the design and execution of specific GTM initiatives with Strategic Alliances, establishing clear governance, Sales KPIs, and sales execution that will be documented in Alliance GTM MoUs., • Align alliance GTM roadmaps to corporate segment objectives for GROW, AI and public cloud taking into account also regional dynamics, • For each Alliance, establish clear OKRs (Objectives & Key Results) between Scale Sales Motions GTM Lead and PBM., • Provide direction to similar roles established at regional level., • Market & Partner Ecosystem Development, • Champion a partnerfirst, ecosystemcentric approach, driving joint demand generation with strategic alliances partner., • Work hand-in-hand with the PES PBM who keeps ownership of the partner relationship and business plan., • Build executive relationships that accelerate partnerled and digital routes to market in the corporate segment., • Work hand-in-hand with the Private Equity Team to define a 3-in-a-box GTM for the corporate segment. This will support and strengthen the Private Markets business to ensure we have a robust ecosystem and engagement model that delivers pipeline impact and deal closure velocity., • Identify joint potential GTM collaboration within these Alliances for the Private Market., • Enable AI-first mindset and position Public Cloud as the vehicle to consume Agentic AI at Partners. 3 . Sales Achievements, Operational Excellence & Performance Monitoring • Responsible for monthly/quarterly report to the board of the progress of the Scale Sales Motions, and owns the escalation of critical issues., • Define and track scale sales motions KPIs and ensure Regional GTM Leads and PBMs are aligned to meet global targets., • Leverage datadriven insights to optimize sales processes, mirroring the measurement rigour expected of the Public Cloud Lead. YOUR PROFILE • Proficient knowledge of SAP Intelligent Enterprise offerings and SAP product strategy to the Cloud., • 10+ years of experience in Sales, Business Development and/or Partner-facing roles., • Able to own, coordinate and deliver programs, end-to-end, in a complex setting with external (partner) and internal (multiple SAP organizations) stakeholders within timeline., • Outstanding communication, stakeholder management, strong analytical and strategic problem-solving skills., • Ability to respond and thrive in a fast-paced, high energy, global team environment, including working with stakeholders in multiple time zones and with diverse cultures., • Bachelor's degree required; MBA or equivalent advanced degree preferred. Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: . For SAP employees: Only permanent roles are eligible for the ___, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. Successful candidates might be required to undergo a background verification with an external vendor. AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our ___. Please note that any violation of these guidelines may result in disqualification from the hiring process. Requisition ID: 435900 | Work Area: Sales | Expected Travel: 0 - 50% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations:

About Us Job Title: Homelessness Prevention and Solutions Officer Salary Range: £38,976 to £47,229 per annum One Permanent and One Fixed Term (Until March 2028) Fulltime - 36 hours Location: Civic Centre, 44 York Street, Twickenham, TW1 3BZ Objective of role We are looking for a capable and ambitious individual keen to help families and individuals facing homelessness to help support them in their homelessness journey and adhere to legislative guidance as well as policy and procedures. Who are we looking for? We are especially interested in your transferable skills in particular your ability to assess information, understand and accurately apply the assessment criteria, problem solve and communicate effectively with applicants, colleagues and agencies. Role Whilst previous experience of working in a homelessness or other busy front-line public-sector role would be advantageous, it is not essential. What we would like you to be is: • To be emotionally mature and confident to work with people facing homelessness for various reasons., • Be a good listener and able to apply what you hear to the legal framework in which we work., • Be organised in your work and able to keep on top of changing priorities., • Be able to engage and work collaboratively with families and individuals who require housing assistance., • Be able to discuss, negotiate and persuade families and their landlords to prevent and relieve homelessness., • Be able to write reasoned decision letters, carry out interviews and produce case notes and assessments of a high standard., • Be a motivated and engaged team player. About The Role You will be working proactively and collaboratively with households who are homeless or threatened with homelessness to assist them to sustain their current housing where possible, or otherwise to secure alternative, suitable and affordable accommodation. You will hold a personal caseload of households, to agree practical and reasonable steps for the Council and the household to take to prevent and/or relieve homelessness. Households will include private or social tenants, homeowners, those evicted by family members or facing relationship breakdown, and may be vulnerable and/or have complex needs. You will provide a flexible and responsive service for applicants who are homeless or threatened with homelessness by delivering services from our offices and ensuring comprehensive housing advice is available for customers, staff and partner agencies. You will carry out home visits to assess homelessness and the sustainability of the applicant’s current housing. Essential Qualifications, Skills And Experience Experience of working within a customer service, housing, or lettings service. Experience of carrying out interviews, investigations, negotiations Experience of effective record keeping, including electronically held information. Experience of working with people who are homeless or in other stressful situations. Experience of working successfully to performance targets and deadlines Excellent interpersonal skills including active listening and negotiating. Excellent communication skills including the ability to write detailed case notes and technical letters. Indicative Recruitment Timeline Closing Date: Sunday 11th January 2026 Shortlisting Date: Week commencing Monday 12 January 2025 Interview Date: TBC We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment Useful Information Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan. Richmond and Wandsworth Councils Attached documents • Homelessness Prevention and Solutions - Job Profile.pdf, • Anonymised Application Guide for candidates.pdf

Job Purpose The Technical Operators (Access Services) role is to manage and operate all the broadcast equipment within Red Bee Media’s Signing Gallery at the Broadcast Centre. They will be responsible for all technical tasks within the gallery. The successful candidate will manage the equipment and workflow and ensure the successful delivery of access (signing) to the specifications of Red Bee’s clients. The candidate will be required to operate the studio gallery, for the following:: Daily live signing News, and pre-recorded programmes - VT mixers, remote Studio cameras, File Delivery, HD and other VT format machines, Chroma Keyers and other associated equipment found in the gallery and studio. (full training will be provided) • File Based Delivery workflow – Harmonics/ Orchestra, Knowledge of Da Vinci, Stratus, • Recording signed programmes with background and import on files, • Technical Specifications, • QC EyeBall, • Paperwork and logging process, • Filming Schedule, • Tech Operator’s reports The successful candidate will be required to work a rota with varying shift patterns including weekends and public holidays. This is made up of 8 and 12-hour shifts, usually between the hours of 6.00 and 21.00. The successful candidate will share the day-to-day responsibilities for the health and safety of staff on duty. Will have knowledge of the relevant H & S precautions and procedures and provide appropriate information to staff and escalate to your line manager – Production Manager as necessary. The role is one of the key customer-facing roles within the department, and therefore the successful candidate must have excellent customer-facing communication skills. Reporting Lines and Key Relationships This role reports to Production Manager - Signing. They should develop strong relationships with the team and the technical operator’s team. A good relationship with the BBC News team, ECA and technology teams is also important to aid communication for reporting. Key Accountabilities • Primarily part of the team responsible for handing interstitials and ensuring their scheduled transmission and service delivery, • To log in and cache media for BBC, Channel 4, TNT Sports, and its clients. Technical quality check of material file-based delivery and reports faults according to specific guidelines laid down by clients., • To meet the Signing production targets for live signing and pre-recorded programmes, • To understand the requirements of our clients, and to work with the rest of the SLT team to meet them, • To introduce the production department and programme makers to SLT and to encourage their collaboration and support, • To contribute to SLT editorial policy and standards, • To monitor materials files and recordings to ensure standards of picture and sound quality in line with Red Bee Media and the client’s standards Experience and Knowledge: • Technical skills associated with the transmission of programs via manual and computerised systems, Microsoft operating systems, • A good understanding of network technologies, • Experience in providing remote support, • Audio and video equipment systems, including live remote systems and an understanding of different database technologies., • A meticulous attention to detail and the ability to anticipate problems and resolve them speedily is essential, • A strong level of initiative, • Good interpersonal skills and the ability to communicate with technical and non-technical people, staff and freelancers, and remain calm and professional under pressure., • An understanding of the role in Red Bee Media and Access Services, and demonstrable motivation for undertaking this role., • Experience in a broadcast media environment Skills And Behaviour • Good interpersonal skills with the ability to liaise effectively at all levels and to varied audiences., • Ability to work as an effective member of a team, but also capable of carry out tasks unsupervised., • Strong understanding of customer service with the ability to view systems in terms of service provision., • Ability to organise and prioritise work to ensure deadlines are met, • Appreciate the unique work of live signing broadcast environment, • Ability to work under pressure Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? ___ to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. ___Primary country and city: United Kingdom (GB) || London Req ID: 777625

Location: South West London (Central Office is based in Mortlake – 12 mins from Clapham Junction and 23 mins from Waterloo) Contract: Permanent Hours: Part time 20 hrs per week, Monday to Friday. 5 shifts 10.00 - 14.00 Salary: Salary £32,140 per annum pro rata (£18,365 actual) Benefits:28 days annual leave per annum/pro rata plus statutory holidays on appointment. Additional annual leave days awarded on length of service* • Company pension contribution • Life insurance (3 x salary)* • Employee Assistance Programme (EAP) including 24/7 support helpline • Interest-free Season Ticket Loans* • Additional maternity pay and leave* •Additional paternity pay* • Additional sick pay* *available after probation period passed Job Summary When someone goes missing, Missing People provides help to families, friends and professional carers who wish to publicise their appeal. This can be through the charity’s website resources, appeals and opportunities for publicity in the media. You will support families, friends and professional carers to make appeals when someone has officially been reported as missing. The role will involve communicating in a timely, compassionate and knowledgeable manner with people experiencing the trauma of missing someone and managing families’ initial expectations of the service. You will assess the most appropriate activities to safeguard and reconnect the missing person and be responsible for police liaison and updates. You will assess with families the use of public display publicity which may begin after 3 days and help families to understand what they can do themselves. You will work closely with the Communications team, providing them with accurate and timely information if publicity is the appropriate choice. You will also access and process 'Urgent missing’ requests and work with the Communications team to make the alert happen. You will understand the needs of longer-term families who still want to publicise their missing person, and you will advocate on their behalf to help make sure their voice is heard. You will work collaboratively with specialists in Family Support, Publicity, Helpline and Fundraising & Communications teams to support the families and missing people we are here to help. Key Accountabilities: Service delivery • Assess and process incoming requests from, family members, friends and professional carers and agree the most suitable support and publicity actions. Manage requests with high standards of accuracy, risk and criteria management, data management, and confidentiality;, • Risk assess all contacts to ensure any safeguarding issues in relation to the missing person or their family members are dealt with effectively. Participate in safeguarding decision making and implement safeguarding procedures., • Ensure families are aware of all the services on offer to them, working collaboratively with other members of the team to provide a smooth transition into Family Support and Publicity, • Work closely with IT, Impact, Family Support, Publicity and helpline teams identifying data issues,, • Train volunteers on shift in identified tasks. Provide clear written instructions and demonstrate the task through examples and shadowing. You must have the right to work in the UK. The person specification in the job description provides full details of what we are looking for, and this includes: • Experience of working in a frontline service delivering advice, help or support to vulnerable people by phone or digitally;, • Experience and/or demonstrable understanding of safeguarding vulnerable adults and/or young people;, • Ability to risk assess, make welfare and needs assessment and take appropriate safeguarding and contact care actions., • Knowledge of the issues surrounding missing children and vulnerable adults;, • Aware of and sensitive to the impact of class, gender and race and to be willing to act appropriately; Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat. We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year. Missing People aims to put people with lived experience at the heart of our work, amplifying their voices to achieve change. Working for Missing People means living our values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here. Missing People is an independent charity that relies on donations. Closing date: 12:00 on 2 January 2026. Interviews: 7/9 January 2026 Start: ASAP REF-225 537