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Location: Rugby Pay: £17.18 £18.85 per hour PAYE Contract: Temporary 7 September 2026 to 18 December 2026 Hours: Full-time, Monday to Friday, 9:00am 5:00pm Working Pattern: 4 days office-based / 1 day remote### The RoleWe are recruiting for an experienced Housing Officer to join a busy Housing Services team in Rugby.This is a varied, customer-focused position responsible for providing a comprehensive housing management service to tenants. You will manage your own workload and work closely with residents, internal teams and external agencies to help sustain tenancies, resolve housing issues and provide a high-quality service.The position involves a combination of office-based work, home visits and estate visits, so candidates must be able to drive and have access to their own vehicle for work purposes .### Key ResponsibilitiesProvide a comprehensive housing management service to tenantsManage a range of tenancy and housing management casesConduct home visits, estate visits and property inspectionsSupport new tenants during the settling-in periodInvestigate tenancy breaches and take appropriate actionManage complaints relating to anti-social behaviour and neighbour disputesPrepare witness statements, case notes and evidence for potential legal actionProcess tenancy matters including mutual exchanges, succession and tenancy transfersWork with tenants experiencing difficulties to help sustain their tenanciesLiaise with internal departments, Police, Social Services and other partner agenciesAssist customers with income and expenditure assessments and refer to specialist services where appropriateMaintain accurate housing management records and prepare reportsUndertake estate and health & safety inspectionsAttend court where required to provide evidence### About YouWe are looking for someone who can demonstrate:Previous experience within housing, tenancy management or a similar customer-focused environment A minimum of 2 years' relevant customer-focused experience Strong communication skills, both written and verbal Confidence dealing with residents face-to-face and over the telephone Ability to manage challenging and sensitive situations professionally Good investigation and problem-solving skills Ability to manage your own caseload and prioritise effectively Good report writing and record-keeping skills An understanding of current housing issues Strong IT skills A flexible and customer-focused approach Experience of social housing, tenancy sustainment, ASB case management or local authority housing would be particularly advantageous.### Essential Driving RequirementA full current UK driving licence is essential . You must also have access to a car and have, or be able to obtain, business-use motor insurance for work-related travel.A basic DBS check is required### Pay£17.18 £18.85 per hour PAYE , depending on experience.This is an excellent opportunity for an experienced Housing Officer or housing professional looking for a short-term assignment within a busy housing management environment.TPBN1_UKTJ

Data Analyst \n An excellent opportunity for an organised and detail-orientated Data Analyst who enjoys working with data, producing meaningful reports and using information to help improve services and demonstrate impact. \n If you’ve also worked in the following roles, we’d also like to hear from you: Reporting Analyst, BI Analyst, Business Intelligence Analyst, Performance Analyst, MI Analyst, Insight Analyst, Data Officer, Data and Reporting Officer, Performance and Data Officer \n \n Please note: This post is open to female applicants only as an Occupational Requirement under Schedule 9, Part 1 of the Equality Act 2010 \n \n SALARY: £28,505 to £34,613 per annum + Benefits \n LOCATION: West Bromwich, West Midlands (hybrid working available subject to successful probationary period) \n JOB TYPE: Full-Time, Permanent \n WORKING HOURS: 37.5 hours, Monday to Friday, 9am to 5pm \n \n JOB OVERVIEW \n We have a fantastic new opportunity for a Data Analyst to join a Corporate Services team, supporting central functions including development, governance, accountability, reporting, finance and funding. \n Working across departments, you will collect, analyse and present data that informs decision-making, supports funding bids and helps communicate the impact of services. You will use systems and tools including Halo, Power BI, Excel, Donorfy and Microsoft Forms to build dashboards, generate reports and support service improvement. \n This is a varied and rewarding role for someone with strong analytical, written communication and organisational skills, and a genuine interest in how information can drive positive change. \n \n DUTIES \n Your duties as the Data Analyst include: \n\n • Performance Reporting: Produce reports on service delivery, outcomes and performance against targets for a range of audiences\n, • Data Analysis: Collect, organise, interpret and present data clearly for funders, commissioners, managers, trustees and stakeholders\n, • Dashboard Development: Build and maintain dashboards and reports using Power BI and Excel\n, • KPI Monitoring: Maintain reporting calendars, KPI records and performance metrics for grants and contracts\n, • System Support: Support the development and implementation of data collection tools, including Halo formset design and testing\n, • Service Improvement: Work with managers to understand operational needs, develop monitoring tools and support quality audits\n, • Impact Reporting: Provide data insights, research and content to support funding bids, tenders, annual reports and external communications\n, • Data Quality: Support staff training and induction on data systems to encourage consistent, accurate and high-quality data collection\n, • Stakeholder Working: Build positive relationships with internal teams and external stakeholders, ensuring data sharing follows policy and GDPR requirements\n\n \n CANDIDATE REQUIREMENTS \n ESSENTIAL \n\n • This post is open to female applicants only as an Occupational Requirement under Schedule 9, Part 1 of the Equality Act 2010\n, • Education to degree level or equivalent, with a minimum Level 3 qualification\n, • Strong computer literacy, including Microsoft Office and advanced Excel skills, including formulas and pivot tables\n, • Experience of data analysis, accurate data inputting, database use and maintaining up-to-date records\n, • Experience using Power BI or other report-builders to create reports, dashboards or performance information\n, • Good mathematical ability, accuracy and attention to detail\n, • Able to interpret and present information clearly for different audiences, including written reports and presentations\n, • Strong organisational skills, with the ability to prioritise work, meet deadlines and respond to changing demands\n, • Able to communicate clearly, work independently and collaborate effectively with colleagues and stakeholders\n, • Understanding of GDPR, safeguarding, relevant legislation and good practice requirements\n, • A non-judgemental, anti-discriminatory approach, with an understanding of the issues affecting victims and survivors of abuse\n, • Full UK driving licence and access to a vehicle\n, • Eligibility to work in the UK\n\n \n BENEFITS \n\n • Mileage allowance\n, • Training and development opportunities\n, • Employee Assistance Programme\n, • Access to group clinical supervision\n, • 25 days annual leave plus bank holidays (pro rata)\n, • Wellbeing day\n, • Pension scheme with employer contribution\n, • Time off in lieu for additional hours worked\n\n \n This role requires a DBS check \n \n APPLY TODAY… \n By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. \n JOB REF: AWDO-P14986 \n Full-Time, Permanent Social Care Jobs, Careers and Vacancies. Find a new job and work in West Bromwich, West Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. \n AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. \n AWD-IN-SPJ

Join LGPS Central at a pivotal moment, where investment meets long term impact. \n \n The Governance Officer supports the effective and efficient delivery of Governance services across LGPS Central, working under the direction of the Governance Manager. \n The role has ownership of allocated governance administration and coordination, including meeting cycles, papers, minutes, actions, governance records, statutory information and governance systems. The postholder is expected to deliver these responsibilities accurately, reliably and with appropriate professional judgement. \n \n The Governance Officer also contributes to the Governance team’s developing advisory service by applying agreed governance requirements, supporting paper authors and stakeholders, identifying procedural or quality issues and escalating matters outside agreed parameters. \n \n The role focuses on governance processes, records, controls and decision-making support. \n \n What you’ll be doing: \n Governance Meeting & Committee Support \n\n • Manage end-to-end meeting cycles for allocated Boards and Committees, including forward plans, agendas, meeting papers, invitations and logistics.\n, • Prepare meeting materials, attend meetings, take accurate notes and draft high-quality minutes.\n, • Maintain action logs, track progress and ensure decisions, approvals and records are accurately captured and communicated.\n\n Governance Advice & Administration \n\n • Review governance papers against agreed templates, processes and approval requirements.\n, • Provide practical guidance to stakeholders on governance timetables, meeting processes and paper submissions.\n, • Identify opportunities to improve governance guidance, templates and processes.\n\n Governance Records & Reporting \n\n • Maintain accurate governance records, including agendas, minutes, action logs, decision records and attendance information.\n, • Manage governance calendars, trackers, committee information and document control processes.\n, • Support management reporting, governance MI and assurance activities, escalating risks, delays or compliance concerns when required.\n\n Company Secretarial Support \n\n • Assist with statutory registers, Companies House filings and corporate record management.\n, • Support Board and shareholder approval processes, director appointments, inductions and conflicts management.\n, • Maintain schedules for statutory and corporate obligations.\n\n Shareholder & Stakeholder Engagement \n\n • Act as a point of contact for Shareholder Representatives and manage the Shareholder Services inbox.\n, • Support shareholder meetings, communications and information requests.\n, • Build effective relationships with colleagues and stakeholders across the business.\n\n Governance Systems & Continuous Improvement \n\n • Administer board portals, governance systems, document repositories and governance trackers.\n, • Ensure confidential information is handled securely and in line with data protection requirements.\n, • Support governance effectiveness reviews and contribute to continuous improvements in governance processes, technology and stakeholder experience.\n\n Team Support \n\n • Work collaboratively across Governance, Legal and wider business teams, providing cover and support where required.\n, • Assist with supplier administration, including purchase orders, invoices and contract records.\n, • Contribute to a professional, inclusive and service-focused team culture whilst continuing to develop your governance and company secretarial knowledge.\n\n \n About us \n LGPS Central (LGPSC) Ltd is the FCA regulated asset manager for fourteen local authority pension funds across the Midlands. LGPSC is jointly owned on an equal shares basis by those Partner Fund, and it is responsible for managing £100bn+ of their assets. It is one of six Local Government Pension Scheme (LGPS) asset pools in the UK. \n LGPS Central’s Partner Funds are: \n\n • Cheshire Pension Fund\n, • Derbyshire Pension Fund\n, • Leicestershire Pension Fund\n, • Nottinghamshire Pension Fund\n, • Shropshire Pension Fund\n, • Staffordshire Pension Fund\n, • West Midlands Pension Fund\n, • Worcestershire Pension Fund\n, • Gloucestershire Pension Fund\n, • Hampshire Pension Fund\n, • Suffolk County Council\n, • Wiltshire Pension Fund\n, • Norfolk Pension Fund\n, • Oxfordshire Pension Fund\n\n \n The Company is committed to responsible investment and has made responsible investment a core part of the investment process in every asset class. \n \n Central offers a friendly and diverse, hybrid working environment with a range of employee benefits. The Company moved to new premises at i9, Wolverhampton Interchange in January 2022, close to local transport links. \n \n Our objective is to be a leading investment management company working with and for our Partner Funds. With a focus on value for money and performance we want to aspire to be one of the best because this is how we will deliver the superior investment returns and low costs for our Partner Funds \n \n Requirements \n Essential \n\n • Experience of governance, committee, company secretarial, legal operations, regulated administration or a comparable controlled business environment.\n, • Experience coordinating formal meetings, papers, deadlines, actions and records.\n, • Ability to draft clear, accurate and proportionate minutes and correspondence.\n, • Excellent organisation, attention to detail and ability to manage competing priorities and fixed deadlines.\n, • Ability to apply established procedures, templates and controls consistently while recognising when to seek guidance or escalate.\n, • Strong written and verbal communication and confidence working professionally with senior stakeholders.\n, • High standards of integrity, discretion and confidentiality when handling sensitive information.\n, • Understanding of accurate record keeping, audit trails, version control, document classification and controlled access.\n, • Proactive, collaborative and service-focused approach, with ownership of allocated tasks and outcomes.\n, • Ability to identify administrative, procedural or quality issues and work constructively with colleagues to resolve them.\n, • Competence in Microsoft 365, including Word, Outlook, PowerPoint, Excel, Teams and SharePoint, and ability to learn board portal or governance systems.\n, • Interest in developing governance and company secretarial knowledge within a regulated investment management business.\n\n \n Desirable \n\n • Experience in financial services, investment management, pensions, asset management, the LGPS or another regulated environment.\n, • Experience using board portals, entity management systems, SharePoint, workflow tools or governance trackers.\n, • Experience supporting statutory filings, corporate records, director information or shareholder processes.\n, • Awareness of corporate governance principles, committee terms of reference, delegations and decision-making processes.\n, • Experience supporting effectiveness reviews, governance reporting or process improvement.\n\n \n Qualifications: \n\n • Relevant qualification or equivalent experience in governance, company secretarial practice, business administration, law or a related discipline.\n, • Chartered Governance Institute study, or willingness to work towards an appropriate governance qualification, would be advantageous.\n, • Commitment to continuing professional development.\n\n \n What do we offer? \n We are proud to provide our people with a premium and exclusive benefits package and we are continually improving the rewards we offer. Here are a few of the valuable rewards that you will enjoy: \n\n • Competitive salary\n, • An enhanced and generous Pension Scheme\n, • 30 days' paid holiday plus bank holidays\n, • 2 days paid volunteering days\n, • An extra paid Company Day in addition to paid holidays\n, • Excellent Learning & Development Opportunities\n, • Welfare and Family friendly policies\n, • Enhanced pay for new parents\n, • Access to our Employee Assistance Programme 247 Health & Wellbeing Support\n, • Vitality Private Medical Insurance\n, • Hybrid Working\n, • Company Service Awards\n, • Cycle to Work Scheme\n, • Company Electric Vehicle Scheme\n, • Winner of the Cultural Awareness Initiative of the Year FT Advisors Diversity in Finance Awards 2023\n, • Winner of Diversity and Inclusion Award LAPF In Investments Award 2023\n, • Winner of LAPF Investment Innovation\n, • Winner of Pool of the Year 2025\n

Join LGPS Central at an important moment, where strong organisation, trusted support and clear coordination help the business move forward with confidence. \n \n This role is based in Wolverhampton and will provide high-level, confidential and proactive support to the relevant Chief Officer or Chief Officers. The role will help ensure priorities are well coordinated, decisions are supported, actions are followed through and colleagues, stakeholders and visitors experience a professional, organised and welcoming environment. \n \n The postholder will work closely with Chief Officers, Heads of Function, the Chief of Staff, Governance and colleagues across the business. This is a varied role that goes beyond diary management. It is about helping senior leaders stay focused, helping functional priorities move smoothly, improving information flow and making sure the practical day-to-day experience works well for everyone. \n \n This is a brilliant opportunity for someone who enjoys being close to the centre of the business, likes making things work better, and takes pride in creating calm, structure and momentum in a busy environment. \n \n What you’ll be doing: \n \n Chief Officer Support \n\n • Provide proactive, confidential and high-quality support to the relevant Chief Officer or Chief Officers.\n, • Act as a professional first point of contact, managing communications with discretion and judgement.\n, • Manage complex diaries, briefing materials, travel and accommodation, ensuring senior leaders are well prepared and supported.\n, • Use sound judgement and initiative to take ownership of tasks, resolve issues and escalate where needed.\n\n \n Business Manager Communications and Organisational Support \n\n • Work closely with the Chief of Staff to stay aligned with executive priorities, key messages and leadership direction.\n, • Help cascade strategic priorities into functional areas in a clear and practical way.\n, • Support communication flow between Chief Officers, Heads of Function and wider teams.\n, • Support organisational and cross-functional programmes where appropriate.\n\n \n Functional Coordination and Priorities \n\n • Support the wider function by helping coordinate priorities, track key actions and follow up commitments.\n, • Work with Heads of Function to improve visibility of deadlines, dependencies and key priorities.\n, • Help ensure information, decisions and actions are shared clearly and at the right time.\n, • Work in an agile way, adapting quickly to changing priorities and supporting fast-paced decision-making.\n\n \n Meetings, Governance and Information Management \n\n • Support meeting management by coordinating agendas, papers, logistics, actions and follow-up where required.\n, • Work closely with the Governance function to ensure there is a clear split of responsibilities for formal governance meetings.\n, • Support Chief Officers with meeting preparation, coordination of inputs and follow-up on actions assigned to them.\n, • Use AI and digital tools appropriately to support meeting preparation, information summarisation and action tracking.\n, • Maintain secure and intuitive digital filing and information management systems.\n\n \n Workplace Coordination \n\n • Support day-to-day workplace coordination, including shared spaces, office essentials and visitor areas.\n, • Liaise with suppliers, facilities contacts and internal teams to resolve practical workplace issues.\n, • Provide cover and support across the Business Manager group where required.\n, • Carry out other duties within the scope and spirit of the role, aligned to evolving business needs.\n\n \n About us \n LGPS Central (LGPSC) Ltd is the FCA regulated asset manager for fourteen local authority pension funds across the Midlands. LGPSC is jointly owned on an equal shares basis by those Partner Fund, and it is responsible for managing £100bn+ of their assets. It is one of six Local Government Pension Scheme (LGPS) asset pools in the UK. \n LGPS Central’s Partner Funds are: \n\n • Cheshire Pension Fund\n, • Derbyshire Pension Fund\n, • Leicestershire Pension Fund\n, • Nottinghamshire Pension Fund\n, • Shropshire Pension Fund\n, • Staffordshire Pension Fund\n, • West Midlands Pension Fund\n, • Worcestershire Pension Fund\n, • Gloucestershire Pension Fund\n, • Hampshire Pension Fund\n, • Suffolk County Council\n, • Wiltshire Pension Fund\n, • Norfolk Pension Fund\n, • Oxfordshire Pension Fund\n\n \n The Company is committed to responsible investment and has made responsible investment a core part of the investment process in every asset class. \n \n LGPS Central offers a friendly and diverse, hybrid working environment with a range of employee benefits. The Company moved to new premises at i9, Wolverhampton Interchange in January 2022, close to local transport links. \n \n Our objective is to be a leading investment management company working with and for our Partner Funds. With a focus on value for money and performance we want to aspire to be one of the best because this is how we will deliver the superior investment returns and low costs for our Partner Funds \n \n Requirements \n\n • Experience providing high-level executive or senior leadership support in a complex and fast-paced environment.\n, • Confidence working with senior leaders, boards and external stakeholders.\n, • Strong judgement, discretion and ability to handle confidential information appropriately.\n, • Excellent organisational and prioritisation skills, with the ability to manage competing demands.\n, • Ability to support senior leaders beyond diary management, including priority coordination, action tracking and information flow.\n, • Strong written and verbal communication skills.\n, • Ability to summarise information clearly and produce accurate meeting outputs.\n, • Strong digital capability, including Microsoft 365, Teams, Outlook, SharePoint and collaboration tools.\n, • Experience using AI and digital tools to improve productivity, including meeting capture, action tracking and information summarisation.\n, • Good understanding of when formal governance outputs should sit with the Governance function.\n, • High attention to detail, with the ability to focus on what matters most.\n, • Proactive, practical and able to take ownership without close supervision.\n, • Comfortable working under pressure and to tight deadlines.\n, • Flexible and adaptable, able to move between executive support, functional coordination and workplace coordination.\n, • Awareness of information governance, confidentiality and data protection best practice.\n\n \n Qualifications: \n\n • Educated to GCSE level or equivalent.\n, • Business Administration qualification or equivalent experience in an executive support role.\n\n \n What do we offer? \n We are proud to provide our people with a premium and exclusive benefits package and we are continually improving the rewards we offer. Here are a few of the valuable rewards that you will enjoy: \n\n • Competitive salary\n, • An enhanced and generous Pension Scheme\n, • 30 days' paid holiday plus bank holidays\n, • 2 days paid volunteering days\n, • An extra paid Company Day in addition to paid holidays\n, • Excellent Learning & Development Opportunities\n, • Welfare and Family-friendly policies\n, • Enhanced pay for new parents\n, • Access to our Employee Assistance Programme - 24-7 Health & Wellbeing Support\n, • Vitality Private Medical Insurance\n, • Hybrid Working\n, • Company Service Awards\n, • Cycle to Work Scheme\n, • Company Electric Vehicle Scheme\n, • Nominees of the Family Friendly Employer of the Year 2022 - Personnel Today Awards 2022\n, • Winner of the Cultural Awareness Initiative of the Year - FT Advisors Diversity in Finance Awards 2023\n, • Winner of Diversity and Inclusion Award LAPF In Investments Award 2023\n, • Winner of LAPF Investment Innovation\n, • Winner of Pool of the Year 2025\n

Join LGPS Central at a pivotal moment, where investment meets long-term impact. \n \n The Reward & Performance Partner will play a pivotal role in shaping and delivering LGPS Central’s reward and performance agenda. The role will lead high-impact work across base pay, variable pay, benefits, pensions, benchmarking, job architecture, reward governance, and the development of a clear, consistent performance approach that strengthens accountability, performance culture and organisational outcomes. \n \n The role will help shape a reward and performance framework that is fair, transparent, market-informed and designed to support a high-performing, inclusive culture. The postholder will bring strong technical expertise, sharp analytical thinking, and credible stakeholder influence, working in close partnership with the Chief Transformation Officer, Head of People and the wider team, to drive well-evidenced decisions, stronger performance outcomes and meaningful people impact. \n \n This is a unique opportunity to shape reward and performance practices that support the People Strategy, embed V2MOM performance objectives, reflect regulatory expectations, strengthen organisational resilience, and serve the long-term interests of LGPS Central and its Partner Funds. \n \n What you’ll be doing: \n Reward Strategy and Framework Development \n\n • Deliver LGPS Central’s total reward review in line with the People Strategy and agreed reward principles\n, • Lead activity across base pay, variable pay, benefits, pensions and total reward\n, • Help shape a fair, transparent and market-informed reward framework\n, • Ensure reward recommendations support performance, inclusion and a positive employee experience\n, • Support reward practices that recognise performance, contribution and impact\n\n Benchmarking, Pay Analysis and Job Architecture \n\n • Lead the annual benchmarking cycle, working with external advisers where needed\n, • Deliver pay benchmarking, comp-ratio analysis, market insight and reward modelling\n, • Support the design and development of job architecture and clear job levelling\n, • Turn analysis into clear, evidence-based recommendations\n\n Performance approach, objectives and culture \n\n • Own and evolve LGPS Central’s performance approach, ensuring it is simple, consistent, outcome-focused and aligned to the People Strategy.\n, • Lead the development and embedding of a stronger performance culture, with clear expectations, meaningful performance conversations and evidence-based outcomes.\n, • Support leaders to set, cascade and calibrate V2MOM performance objectives so individual and team objectives are aligned to corporate priorities, business outcomes and cultural expectations.\n, • Use performance insight, calibration outputs and colleague data to identify trends, strengthen accountability and improve the quality and consistency of performance outcomes.\n\n Variable pay and performance-linked reward \n\n • Lead the delivery and modelling of variable pay and incentive frameworks, drawing on external expertise where needed.\n, • Ensure performance metrics are integrated into incentive design, aligned to V2MOM objectives, the corporate scorecard, business priorities and risk expectations.\n, • Own the connection between performance outcomes and pay decisions, ensuring reward outcomes are fair, consistent, evidence-based and clearly governed.\n, • Ensure variable pay approaches support sustainable performance, strong governance, appropriate risk outcomes and a positive colleague experience.\n, • Promote credible performance-linked reward through clear principles, robust calibration and transparent decision-making.\n\n Governance, reporting, and stakeholder engagement \n\n • Prepare high-quality committee papers, analysis, and recommendations for PCRC, RemCo, NomCo and other governance forums.\n, • Engage the Senior Leadership Group, Executive Committee, the Chief People & Transformation Officer and other senior stakeholders.\n, • Manage relationships with external reward advisers and other third-party partners.\n, • Present reward data, options, and recommendations clearly, with appropriate context and risk insight.\n, • Build trusted relationships across the business to strengthen understanding, confidence and engagement in reward and performance practices.\n\n Data, systems, and process improvement \n\n • Own reward data, modelling and analysis, ensuring accuracy, confidentiality, and strong governance.\n, • Identify opportunities to improve reward processes, reporting, data quality, and system use.\n, • Develop efficient, reliable pay modelling tools and analytical approaches.\n, • Ensure reward activity is delivered in a controlled, well-documented and auditable way.\n\n Compliance, regulation, and risk management \n\n • Ensure reward structures and recommendations reflect FCA requirements and broader governance expectations.\n, • Support reward activity in line with LGPS Central’s risk culture, risk appetite, and internal policies.\n, • Identify and escalate reward-related risks, issues, and as appropriate.\n, • Build a strong understanding of the LGPS landscape, implicationsPartner Fund expectations and the wider impact of reward decisions\n\n \n About Us \n LGPS Central (LGPSC) Ltd is the FCA regulated asset manager for fourteen local authority pension funds across the Midlands. LGPSC is jointly owned on an equal shares basis by those Partner Fund, and it is responsible for managing £100bn+ of their assets. It is one of six Local Government Pension Scheme (LGPS) asset pools in the UK. \n LGPS Central’s Partner Funds are: \n\n • Cheshire Pension Fund\n, • Derbyshire Pension Fund\n, • Leicestershire Pension Fund\n, • Nottinghamshire Pension Fund\n, • Shropshire Pension Fund\n, • Staffordshire Pension Fund\n, • West Midlands Pension Fund\n, • Worcestershire Pension Fund\n, • Gloucestershire Pension Fund\n, • Hampshire Pension Fund\n, • Suffolk County Council\n, • Wiltshire Pension Fund\n, • Norfolk Pension Fund\n, • Oxfordshire Pension Fund\n\n \n The Company is committed to responsible investment and has made responsible investment a core part of the investment process in every asset class. \n \n LGPS Central offers a friendly and diverse, hybrid working environment with a range of employee benefits. The Company moved to new premises at i9, Wolverhampton Interchange in January 2022, close to local transport links. \n \n Our objective is to be a leading investment management company working with and for our Partner Funds. With a focus on value for money and performance we want to aspire to be one of the best because this is how we will deliver the superior investment returns and low costs for our Partner Funds \n \n Requirements \n\n • Significant reward experience in financial services, asset management, or a similarly regulated environment.\n, • Strong technical reward expertise, analytical depth and a good understanding of performance frameworks, objective setting and performance calibration.\n, • Proven ability to engage and influence senior stakeholders and committees with confidence and credibility.\n, • Excellent judgement, attention to detail and the ability to balance rigour with pragmatism.\n, • Strong communication and relationship-building skills, with the ability to influence senior leaders, boards, and external partners.\n, • Commercially aware, with the ability to align people and reward priorities to organisational goals and financial context.\n, • High degree of professional ethics, integrity, and gravitas.\n, • Strong analytical skills, including the ability to use performance, pay and workforce insight to support robust, evidence-based decisions.\n, • Highly effective partnering skills, with the ability to build trust, create momentum and work across the organisation.\n, • A growth mindset, with the ability to learn quickly, drive continuous improvement and bring fresh thinking across reward and performance.\n\n \n Qualifications: \n\n • Degree level or equivalent in a relevant discipline.\n, • Reward, HR, finance, pensions or related professional qualification would be advantageous.\n\n \n What do we offer? \n We are proud to provide our people with a premium and exclusive benefits package and we are continually improving the rewards we offer. Here are a few of the valuable rewards that you will enjoy: \n\n • Competitive salary\n, • An enhanced and generous Pension Scheme\n, • 30 days' paid holiday plus bank holidays\n, • 2 days paid volunteering days\n, • An extra paid Company Day in addition to paid holidays\n, • Excellent Learning & Development Opportunities\n, • Welfare and Family-friendly policies\n, • Enhanced pay for new parents\n, • Access to our Employee Assistance Programme - 24-7 Health & Wellbeing Support\n, • Vitality Private Medical Insurance\n, • Hybrid Working\n, • Company Service Awards\n, • Cycle to Work Scheme\n, • Company Electric Vehicle Scheme\n, • Nominees of the Family Friendly Employer of the Year 2022 - Personnel Today Awards 2022\n, • Winner of the Cultural Awareness Initiative of the Year - FT Advisors Diversity in Finance Awards 2023\n, • Winner of Diversity and Inclusion Award LAPF In Investments Award 2023\n, • Winner of LAPF Investment Innovation\n, • Winner of Pool of the Year 2025\n

Job Title: Pride in Place (PIP) Programme Officer \n Grade/Salary: Band F, SCP 26-31 (£37,280 - £41,771 per annum) \n Contract Type: Full-time, Permanent \n Working Pattern: 37 Hours, Monday - Friday \n Location: Sandwell Council House, Freeth St Oldbury B69 3DE \n Closing Date: 13/09/2026 \n \n \n \n Sandwell Council’s Place Division is seeking a detail-oriented Programme Officer to join its Regeneration & Growth, Regeneration team on a full-time, permanent basis, to be based from its Oldbury office. The organisation works to a hybrid working model of 3 days in the office and 2 days from home. \n \n The role will support the delivery of an ambitious neighbourhood regeneration programme. Working closely with the Regeneration Programme Manager, you'll play a key role in coordinating projects, supporting governance arrangements, managing programme information, and helping to deliver meaningful community engagement activities. \n \n This is a varied and rewarding role where you'll provide secretariat support to the Pride in Place Neighbourhood Board, organise events and workshops, maintain communication materials and online content, monitor project delivery and grant funding, and help ensure robust programme governance and compliance. You'll work with a wide range of stakeholders including residents, councillors, community groups, partners, and government bodies. \n \n We're seeking someone with excellent organisational and communication skills, strong attention to detail, and experience of providing formal Board secretariate support, managing information, reporting, and stakeholder relationships. You'll be confident using digital systems and spreadsheets, capable of handling multiple priorities, and committed to delivering high-quality outcomes that make a real difference to local communities. \n \n This is an exciting opportunity to contribute to the long-term transformation of neighbourhoods and help shape a programme that will create lasting benefits for residents over the next decade. \n \n \n \n What you'll bring \n\n • Strong project or programme support experience\n, • Excellent administration, organisation and time management skills\n, • Experience of coordinating Board meetings, events and stakeholder engagement\n, • Ability to monitor budgets, grants, risks and project performance\n, • Strong written and verbal communication skills\n, • Commitment to equality, diversity and inclusion and community-focused working.\n\n \n \n \n Why Sandwell Council? \n At Sandwell Council, our work has a real impact. We are proud to be a values‑led organisation that supports its employees with excellent benefits, a competitive remuneration package, and a strong focus on development. By joining us, you’ll play a key role in delivering services that make a real and lasting difference to thousands of people across the borough. \n To find out more, please visit our careers page: We Are Sandwell – We Are Sandwell \n \n \n \n How to apply \n To be considered for this role, please submit a CV and supporting statement to imran_butt@sandwell.gov.uk \n \n Click here to find out more about our One Team Framework: Values and Behaviours \n \n \n \n We reserve the right to close this vacancy early should a high number of applications be received. Applicants are therefore strongly encouraged to apply as soon as possible. \n If you are an internal candidate and currently at risk, please let the recruiting manager know. \n We place equality, diversity and inclusion at the core of who we are and how we lead, where every voice matters. At Sandwell, we recognise and value the richness that comes from diverse lived experiences, perspectives, backgrounds and identities. This diversity makes us a stronger and more effective council. \n We welcome applications from all backgrounds and are committed to building a workplace where everyone feels they belong, are treated fairly, and have the opportunity to thrive. Creating an environment where colleagues feel respected, supported and able to contribute fully is central to our culture and the way we work. We are committed to ensuring that all applicants and employees have equitable access to opportunities. Reasonable adjustments are available throughout the recruitment process and within the workplace so that everyone has the support they need to perform at their best and succeed in their role. \n If you have any questions relating to equality, diversity, and inclusion, you can contact the EDI Team at EDI_Team@sandwell.gov.uk. \n If you wish to apply as Care Leaver or a Disability Confident candidate, please make sure to state this when submitting your CV. \n If you have a disability and require assistance in submitting your CV, please contact imran_butt@sandwell.gov.uk \n

Job Title: Quality Certifications Engineer Role OverviewThe Quality Compliance Certifications Engineer will be responsible for reviewing and approving supplier certification, which is used to manufacture critical components for supply primarily into the naval marine sector but also other marketplaces including civil nuclear.Working within the Quality function the Quality Compliance Certifications Engineer will promote excellence and quality throughout the Company, always applying sound Engineering judgement and practices.The Quality Compliance Certifications Engineer will be an ambassador and role model for Truflo Marine and will act with integrity and in accordance with company policies at all times.Key Responsibilities:The Quality Compliance Certifications Engineer will be responsible for ensuring that the certification received from suppliers is correct and to the quality standards our customers require.Duties will include but not be limited to:Reviewing of certification supplied by supply chain and verifying against the customers specifications in order to ensure full compliance with the customers requirements.Liaising with suppliers to communicate effectively any required corrections to certificates where required. Position Quality Compliance Certifications Engineer Reports to Senior Quality Compliance Officer Location (Preferred) Aston, UKAnalysing and verifying material using XRF positive material identification equipment.Providing advice and assistance to colleagues and suppliers regarding material and testing standards and requirements.Train suppliers in certification requirements and provide on-site support and certification approval as required.Lead projects to improve the workflow of certification and efficiency of processing to reduce checking lead times and ensure 100% RFT quality of product provided and associated certification.Maintain the certification database and ensure KPI targets are achieved.Dealing with all material enquiries both internally and externallyEnsure that standard operating procedures are adhered to, deviations from process should be highlighted and the SOP reviewed and updated to ensure the process is correct and up to date.Carrying out any other duties appropriate to this post, as necessary or as requested.Raising concessions relating to materialRaising and actioning DRs.QASOR review supportQASOR generation supportSupport Contract review process including Quote2OrderSupport the goods inwards process.Support works order reviews where required.Arrange and monitor 3rd party test house requests.Skills & ExperienceProven track record of success in Quality with a strong understanding and exposure to operations, engineering, distribution and supply chain.Graduate or equivalent qualification with a strong engineering/manufacturing background.Relevant Quality/Metallurgical professional qualifications.Experience of working within a results driven environment with skills in managing both core process and bringing a creative and innovative approach.Experience of operating within a global manufacturing/ technology business and a balance of working both strategically and operationally.Broad based technical and business knowledge of the Nuclear/Defence industry is desirable.Experience in a metrics focused environment including weekly and monthly quarterly reporting and analysis.Knowledge of Defence standards and accreditations is desirable.Experience of working with and implementing Lean manufacturing tools and techniques.Strong computer literate skills (Microsoft Word, Excel, Powerpoint)Can-Do, Will-Do attitude, with the ability to problem solve and determination to continually improve the business with a creative approach for new idea generation.Ability to prioritise a diverse workload.Excellent attention to detail with a high accuracy level.Able to keep the customers interests front of mind, creating strong and in-depth relationships.Acts with integrity deliver on promises, inspires trust, builds credibility and always follows responsible business practices, always prepared to do the right thing.Determined to overcome unexpected obstacles to get to the right solution.Strong drive for results, confident, motivated and tenacious create momentum and pace to drive results.Good business acumen, ability to interpret business data and make well informed sound business decisions.Support the quality team in relation to the procedures for ISO 45001, 9001 and 14001.Support the Quality Assurance as required in the following area(s):-Process auditsCustomer audit preparationInternal reject analysisINDMIDPlease reach out to Saffron Giddings01296737349TPBN1_UKTJ

Communications & Public Affairs Officer needed in Dudley Paying £200 per day ref 135185Full time hours on a temporarybasisKey ResponsibilitiesSupport the development and delivery of the corporate communications strategy.Plan and deliver integrated communications campaigns across multiple channels.Produce high-quality content for internal and external audiences, including press releases, briefings, newsletters, reports, presentations, web content, and social media.Manage relationships with media representatives and respond to media enquiries.Promote and protect the reputation through proactive communications activity.Provide communications advice and support to senior officers, councillors, and service managers.Support public affairs and stakeholder engagement activity across the organisation.Monitor media coverage, campaign effectiveness, and stakeholder feedback, producing reports and recommendations.Lead or support communications responses during high-profile, sensitive, or crisis situations.Ensure all communications are accessible and comply with branding guidelines.Act as a brand champion, maintaining consistency across all communication channels and corporate materials.If you are interested in the role, please email your CV toquoting the reference number.Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.All our roles may be subject to pre-employment checks including references so please bepreparedTPBN1_UKTJ

Are you passionate about ensuring quality and compliance? Do you thrive in a dynamic environment where your organisational skills can shine? If so, we have an exciting opportunity for you! Our client is seeking a dedicated Quality Officer to join their team and play a vital role in maintaining the h

Quality Assurance Releasing Officer | Bristol NHS Foundation Trust Company: Company: University Hospitals Bristol and Weston NHS Foundation Trust We’re delighted to offer a fantastic opportunity to join our close-knit Quality Assurance team at the Bristol Royal Infirmary, where you’ll take a lea

Experienced Senior QA Officer needed for a pharma company to lead GMP and GDP tasks, ensuring compliance and driving QMS improvements through investigations, audits, and SOP development.

SF Search Partners are working with a mid-market PE house to find a high quality Chief Financial Officer (CFO) for their £15m (and growing) EBITDA group within the business to business services space. Working alongside a hugely talented and experienced CEO, you will be responsible for bringing this group together, driving organic growth into existing businesses, and then delivering ongoing M&A through this investment cycle. The wider plan is to get the group to between £25m and £30m of EBITDA before transacting an exit, likely into a secondary PE deal or trade. The organisation in question has chunky project / consultancy revenues as well as recurring managed services revenues. Given the above, you will have previously been the CFO of a PE backed business with revenue streams that are relevant to the above - you will have delivered cradle to grave M&A including full integration and synergy derivation - you will ideally have brought all of this together to a positive exit for shareholders within a business that is at or near to double digit EBITDA. The business in question has sites in the Midlands and South East / London - as such you will be willing and able to be present at all of these sites relatively regularly and have the freedom and willingness to be 'out and about' rather than at home - this said we'd expect that you'd only be between offices around three days per week. Given the likely secondary deal, we are ideally looking for CFOs with the ability to roll a proportion of their equity take into a new transaction and go again. The role will deliver a decent annual reward and an equity package of seven figures, not necessarily starting with a one

Quality Officer Quality Officer Location: Hybrid West and East Midlands Are you passionate about ensuring quality and compliance? Do you thrive in a dynamic environment where your organisational skills can shine? If so, we have an exciting opportunity for you! Our client is seeking a dedicated Quality Officer to join their team and play a vital role in maintaining the highest standards of quality assurance. Your Tasks: As a Quality Officer, you will be the backbone of our quality assurance processes. Your responsibilities will include: Providing QA support to internal departments, ensuring compliance with Good Distribution Practise (GDP) and organisational procedures. Offering quality assurance advice to operational teams to enhance process compliance. Initiating and maintaining change control, deviation, and Corrective and Preventative Action (CAPA) records, ensuring effectiveness in proposed activities. Providing administrative support for scheduling suppliers, internal audits, and annual reviews within the QA framework. Collating data for reports, investigations, key performance indicators (KPIs), and other quality metrics. Participating in the self-inspection audit programme, assisting the QA management team as needed. Preparing for client audits and regulatory inspections by organising documents and ensuring internal team readiness. Supporting the Supplier Management process through verifications, audit actions, and surveys. Aiding in the upkeep of the Quality Management System in alignment with GDP, ISO 9001, and ISO 13485 standards. Building strong relationships with internal and external stakeholders related to QMS activities and non-compliance actions. Ensuring compliance with QMS activities during client onboarding, including validation, SAP testing, and process walkthroughs. Reporting KPIs to the Global QA team and supporting ongoing compliance with the Global Quality system. Overseeing product quality, process safety, and complaint investigations. Completing QA reviews on inbound packs, return documentation, and temperature data management, adhering to ALCOA principles. Your Profile: We are looking for someone who is organised, methodical, and adept at prioritising a busy workload. You should be comfortable liaising with stakeholders and customers at all levels. Key Qualifications: Experience in quality administration, including managing busy mailboxes, document control, scheduling, and conducting audits. Proficiency in supporting QMS activities: investigations, complaint management, gathering change control evidence, and compiling KPIs. Knowledge of Good Distribution Practise (GDP), ISO 9001, and ISO 13485, along with familiarity with systems such as SAP, electronic QMS, and temperature monitoring portals. Competency in Office applications (Word, Excel, Visio, Projects, etc.). Previous experience in quality assurance within healthcare, medical devices, or pharmaceuticals is a plus, but not essential! Why Join Our Client? Be part of a vibrant team dedicated to quality excellence. Opportunities for professional growth and development. Contribute to meaningful work that impacts lives. If you are ready to make a difference and bring your quality assurance expertise to our client, apply now! We can't wait to meet you! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you

Placement & Progression Officer (PPO) Location: Birmingham (Stechford) Hours: Full-Time, Perm Salary: £25,000 - £28,000 pa, (depending on experience & qualifications) Are you looking for a new role? We have an exciting opportunity for you to join our team as a Placement Progression Officer (PPO) based in our Wolverhampton centre. As a PPO you will be required to support the identified centre(s) to deliver a high-quality service to learners. Support with the development of referral and employer partnerships. To ensure learners and employees receive high quality IAG that leads to positive outcomes. The key measure of success in the role will be against the achievement of company and contractual KPIs. Key Responsibilities: Support learners with the transition from centre to work placements. Undertake the initial vetting and any update of work experience/apprenticeship placements. Undertake periodic reviews of learners in work experience placements ensuring full learner and employer engagement. Where placements progress positively, encourage the employer to employ the learner and engage them on an Apprenticeship or Traineeship programme. Create strong relationships with colleagues and other organisations that act as key progression routes. Undertake localised marketing and outreach activities to ensure an outgoing flow of referrals to the learner recruitment service. Coordinate local marketing and careers events. Support learners to source suitable progression routes and assist with a smooth transition into the learners chosen destination. Requirements: Relevant, successful experience within a sales/IAG orientated business to customer environment. Minimum level 2 literacy, numeracy & ICT Highly proficient in Google, Gmail and Google Meets. Experience of successfully managing own performance targets against stringent and challenging targets IAG qualification would be desirable. Full clean driving licence and own car Employee Benefits: 25 days holiday entitlement increasing to 30 with length of service Day off for your Birthday Optional early finish on a Friday at 2.30pm Holiday Purchase Scheme, allowing you to purchase an additional 2 weeks holiday per year. Employee Assistance Programme, 24/7 support for you, direct family members and dependents over the age of 16. Employee Referral Scheme, potential to earn up to £500 if you refer somebody we employ. Cycle to Work Scheme. Employee Discount Scheme Significant savings on essential and everyday purchases through instant vouchers, reloadable cards and cashback. Nova Training places the highest priority on safeguarding all of our learners and staff. We are a Safer Recruitment employer, job applications will be subject to detailed scrutiny. Applicants for all jobs will undergo appropriate screening including identity checks with past employers, Disclosure Barring Service (DBS) check and entitlement to work in the UK will be verified as part of our further recruitment process, following a face-to-face interview. All relevant employment documents will be seen and verified. NB: Only original or certified documents are acceptable. Applications for employment must be made on the NTS1d Employment Application Form which you will be sent if you are called for an interview. Nova Training receives a high number of applications for each role advertised and although we would like to, we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 7 days then unfortunately your application has been unsuccessful. Thank you for your interest and please do take a look at our website and Indeed for future opportunities

Programme Assurance, Governance and Compliance Officer £50,000 - £55,000 + bonus and extensive benefits Full Time / Permanent West Midlands / Hybrid - 1 day a week in the office + monthly UK wide travel The Role and Company: I am looking for a driven Programme Assurance, Governance and Compliance professional join a large nationally recognised brand head quartered in the West Midlands. The successful candidate will act as the internal governance and programme assurance specialist providing independent oversight of programme compliance and decision-making processes, ensuring governance arrangements are robust, proportionate and consistently applied. The Programme Assurance, Governance and Compliance Officer will establish and operate governance forums, coordinate approvals, maintain audit-ready evidence, oversee compliance and assure that programme artefacts, decisions and data are managed appropriately. We are looking for someone Midlands based who can travel to the Warwickshire headquarters 1 day a week and is willing to travel throughout the UK monthly. The Focus Areas of the role are: Governance and Approvals Programme Assurance Compliance and Controls Information, Artefact and Evidence Management Reporting and Stakeholder Engagement Continuous Improvement Experience required: Proven experience in working in governance, assurance or PMO functions within complex programmes or portfolios. Track record of managing governance processes through senior leadership and executive decision-making forums. Strong understanding of programme governance, controls, assurance and risk management principles. Experience coordinating high-quality governance papers and executive-level reporting. Ability to manage multiple approval routes, dependencies and stakeholder requirements simultaneously. Strong analytical skills with the ability to interpret complex information and provide clear recommendations. Experience developing governance frameworks, standards and operating procedures. Excellent organisational and planning skills, with a high degree of attention to detail. Strong stakeholder management, facilitation and influencing skills. Experience maintaining audit-ready evidence and compliance documentation. Please apply via the link or contact (url removed) for more information Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website

Job Description: Adult Care Assessor – Level 5 Location: Hybrid, Birmingham Salary: £23,500 - £27,000 (Prorated 30 – 35 hours per week) (£33k full time equivalent at 42 hours per week) Job Summary To assess, support, and guide learners completing Adult Care apprenticeships, Diplomas, and relevant qualifications up to Level 5. The Adult Care Assessor – Level 5 will ensure timely achievement, high-quality learning experiences, and compliance with awarding body, Ofsted, and regulatory requirements. The Adult Care Assessor – Level 5 will use their sector expertise to provide effective assessment, coaching, feedback, and professional guidance, supporting learners to develop their knowledge, skills, and behaviours and progress within their chosen career pathway. Key Responsibilities Assessment and Learner Support Deliver high-quality assessment using a range of methods, including observations, professional discussions, questioning, and work-based evidence. Assess learners working towards Health and Social Care qualifications up to Level 5. Support learners to develop the knowledge, skills, and behaviours required by apprenticeship standards. Conduct regular progress reviews, set SMART targets, and provide coaching and constructive feedback. Prepare learners for End-Point Assessment (EPA), where applicable. Act as the main point of contact for learners throughout their programme. Work closely with workplace managers to support learning, development, and achievement. Identify learner support needs and provide appropriate guidance and signposting. Quality and Compliance Maintain accurate and up-to-date learner records in line with organisational, awarding body, and funding requirements. Ensure assessment decisions are fair, valid, reliable, and meet IQA and EQA requirements. Contribute to standardisation activities and continuous quality improvement. Support compliance with Ofsted Education Inspection Framework requirements, DfE funding rules, safeguarding, Prevent, equality and diversity, and data protection. Complete assessment documentation and written reports to the required standard and within agreed timescales. General Responsibilities Support staff induction and completion of the Care Certificate for new employees.. Develop positive working relationships with learners, managers, colleagues, and external stakeholders. Provide consultancy and assessment support outside rostered hours when required. Professional Development Maintain current occupational competence within adult health and social care. Complete ongoing CPD and remain up to date with relevant legislation, apprenticeship standards, awarding body requirements, and sector best practice. Maintain current knowledge of assessment and quality assurance practices. Essential Skills and Experience Current experience working in adult social care, supporting vulnerable adults, including individuals with learning disabilities and/or mental health conditions. Strong knowledge of adult social care legislation, regulations, and Fundamental Standards. Proven experience assessing Health and Social Care qualifications up to Level 5. Understanding of apprenticeship standards and End-Point Assessment processes. Experience planning and delivering effective assessments using a range of assessment methods. Strong communication, coaching, mentoring, organisational, and time-management skills. Ability to motivate and support learners at different stages of professional development. Competent use of IT systems, e-portfolios, Microsoft Office, and digital learning platforms. Full UK driving licence and willingness to travel between CTTM services. Essential Qualifications Level 5 Adult Care qualification, such as the Leader in Adult Care qualification, or an equivalent qualification aligned to the relevant occupational standard. Level 3 Assessing qualification – TAQA, CAVA, A1, D32/D33, or equivalent. . Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds

Customer Services Officer City of Wolverhampton Council - Civic Centre (Training Period) / Hybrid Working £13.69 per hour Monday to Friday, 9:00am - 5:00pm Join City of Wolverhampton Council and Make a Difference to Your Community Are you passionate about delivering outstanding customer service? Do you enjoy helping people and solving problems over the phone? If so, we have an exciting opportunity to join the Customer Engagement and Registrars Team as a Customer Services Officer. This is a fantastic opportunity to work for one of the region's leading local authorities, supporting residents with enquiries relating to the Council's new food waste collection service and Green Bin subscription renewals. You'll be the first point of contact for customers, providing a friendly, professional, and efficient service while ensuring enquiries are resolved as quickly as possible. What You'll Be Doing As a Customer Services Officer, you'll provide a high-quality customer experience through telephone, email, and digital channels. Your responsibilities will include: Handling inbound customer enquiries regarding food waste collections and Green Bin renewals. Providing accurate information and advice on Council services. Resolving customer queries at the first point of contact wherever possible. Updating and maintaining customer records using internal systems. Investigating, tracking, and following up enquiries when required. Escalating complex enquiries to specialist teams when appropriate. Working collaboratively with colleagues across various Council departments. Ensuring all service standards and performance targets are met. Supporting continuous service improvement through customer feedback and suggestions. Delivering a professional and positive experience for every resident you assist. What We're Looking For We're keen to speak with candidates who have strong customer service experience, particularly within a telephone-based environment. You'll ideally have: ✅ Previous customer service experience. ✅ Excellent telephone communication skills. ✅ Strong listening and problem-solving abilities. ✅ The ability to remain calm and professional when dealing with a variety of enquiries. ✅ Good IT skills and confidence using multiple computer systems. ✅ Strong organisational skills and attention to detail. ✅ The ability to work effectively as part of a team. ✅ A positive, customer-focused approach. Experience within a contact centre, call centre, local authority, public sector, utilities, housing, or administrative environment would be advantageous, but is not essential. Training & Working Arrangements Full training provided. Initially based at the Civic Centre in Wolverhampton for approximately 4 weeks whilst training is completed. Following successful training, the role will move to a hybrid working arrangement. Standard working hours of 9:00am to 5:00pm, Monday to Friday with no weekend work. Why Apply? ⭐ Competitive pay rate of £13.69 per hour ⭐ Monday to Friday working pattern ⭐ Hybrid working after training ⭐ Opportunity to gain valuable local government experience ⭐ Supportive team environment ⭐ Make a positive impact within the local community If you enjoy helping people, delivering exceptional customer service, and want to work for a respected local authority, we'd love to hear from you. Apply today and become part of City of Wolverhampton Council's customer-focused team

As one of the fastest-growing building societies in the UK, we combine a proud heritage with bold ambitions for the future. Everything we do is driven by our purpose - Helping People Live Better Lives - whether that's supporting our members through financial challenges, strengthening our communities, or acting with integrity at every step. We're looking for an experienced, credible Head of Compliance and Operational Risk to lead the Society's approach to operational risk, regulatory compliance and data protection. Reporting to the Chief Risk and Compliance Officer, you'll provide trusted advice and oversight across the Society, supporting strong governance, effective assurance and continuous improvement in our risk environment. Working closely with senior leaders, first line teams and key stakeholders, you'll lead activity across regulatory change, RCSAs, risk events, assurance planning, committee reporting and risk and compliance policies. If you are passionate about good customer outcomes, proactive risk management and helping a purpose-led Society operate with confidence and integrity, we would love to hear from you! Key Responsibilities Oversee the Society's approach to identifying, monitoring and managing material compliance obligations. Develop and ensure successful delivery of the annual regulatory compliance assurance plan and RCSA programme. Maintain awareness of the regulatory landscape, providing clear advice and support to help the Society prepare for and deliver regulatory change. Provide compliance oversight and practical support across Society projects and key business initiatives. Provide advice and guidance to the business on relevant procedures, policies and regulatory, legal and statutory duties. Oversee risk events, including assessment, regulatory reportability, root cause analysis and remediation activity. Produce accurate, insightful risk and compliance reporting for committees and senior stakeholders, supporting quality governance conversations. Maintain and develop relevant risk and compliance policies, including the Enterprise Risk Management Framework and Compliance Approach. Manage supplier relationships for the Insight system and support the delivery of strong third-party management expectations. Lead, support and develop colleagues within the Risk and Compliance team to deliver a consistent second line experience. What we're looking for High level of technical knowledge and proven experience managing compliance and operational risk within a regulated financial services environment. Strong understanding of mortgages and savings products, with the ability to apply regulatory knowledge in a practical and proportionate way. Experience providing advice on FCA and PRA rules, regulatory change and operational risk matters. Experience overseeing or delivering RCSAs, assurance activity, risk event management and committee reporting. Excellent written and verbal communication skills, with the confidence to influence senior stakeholders and present at committees. Strong organisational skills, sound judgement and the ability to balance regulatory expectations with commercial priorities. A positive, collaborative leadership style, with the ability to develop others and create an inclusive environment where people can do their best work. Previous experience in a regulatory role holding certified or code staff status would be desirable. What you'll get in return Competitive salary between £65,000 and £75,000, depending on skills and experience. Intelligent working - our policies allow you to work where best suits your day ahead. 30 days' holiday + bank holidays + "Moments that Matter" days. Up to 8% pension contribution. Life assurance at 4× salary. Private medical insurance for you and your family. Healthcare plan covering everyday essentials such as dental and optical. Access to salary sacrifice schemes including Cycle to Work and Electric Car. Diversity, Equality & Inclusion We're building a culture where everyone feels respected, supported and valued. Diversity isn't a tick box for us - it's a strength we actively champion. Whoever you are, you'll be welcomed here and encouraged to thrive. And that's not all… We're recognised as a Great Place to Work, and there's a reason for that. Check out our careers page for more information about what it's like to join The Dudley team, who we are, what drives us, and why you should join

Parking Services & CCTV Technician Are you organised, customer-focused and looking for a varied role supporting essential local services? Join our Parking Services & CCTV Team and help deliver efficient, high-quality services across Nuneaton and Bedworth. You'll play a key role in the administration of parking and CCTV operations, dealing with customer enquiries, payments, permits and Penalty Charge Notices, while supporting projects and special events. If you have strong administrative skills, excellent attention to detail and confidence using IT systems, this is a fantastic opportunity to make a difference in your community while developing your skills within a supportive and busy team. Key Responsibilities: Provide comprehensive administrative and clerical support across Parking Services and CCTV, responding professionally to enquiries from customers, Members and stakeholders. Process payments, permits, season tickets and Penalty Charge Notice records, including investigating formal representations and maintaining accurate documentation. Monitor CCTV and Civil Enforcement Officer rotas, liaise with contractors regarding repairs and identify and report operational issues. Maintain accurate records across specialist IT systems, produce management information and reports, and support filing and correspondence processes. Assist with projects, special events, town centre bollard operations and liaison with organisations including the DVLA, Traffic Enforcement Centre, Traffic Penalty Tribunal and Enforcement Agents. Key Requirements: Strong administrative and organisational skills, with excellent attention to detail and the ability to manage competing priorities. Excellent communication and customer service skills, with the confidence to deal professionally with enquiries by telephone, email, correspondence and in person. Good IT skills and the ability to accurately use and maintain information across multiple systems and databases. An understanding of parking legislation, Traffic Regulation Orders and the Traffic Management Act 2004, or the ability to quickly develop this knowledge. A flexible, proactive approach with a commitment to high-quality service, confidentiality, health and safety, equality and continuous personal development. FOOTNOTE: If you feel that you are right for this role technically, but the rate, location, or seniority does not suit you specifically, please still feel free to send us your CV. We constantly recruit for similar roles at all levels across the UK. We are always keen to chat with you discreetly about your employment situation. Even if you are happy in your current role for now, we always welcome calls from professionals looking to explore future opportunities. Our specialist team has over 40 years of combined experience in this market. Please contact Leah Kimber at Carrington West on (phone number removed) for more information. By applying for this position, you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third-party clients specifically relevant to any roles you have applied for. If at any stage, you wish to withdraw your consent, please email (url removed)

Income & Recovery Officer Wolverhampton | Fully Remote Rate: £18.51 per hour IR35 Status: Inside IR35 Initial Contract Length: 3 Months Extension Potential: Likely Start Date: ASAP Working Hours: Full Time (Up to 37 hours per week) Role Summary This is a fantastic opportunity for an individual with experience in revenues, debt recovery or customer-focused financial services to support the collection and recovery of Council Tax, Business Rates, Housing Benefit Overpayments and other debts. Working within the Revenues team, you will provide high-quality customer service while ensuring recovery processes are carried out accurately, efficiently and in line with current legislation and Council policies. What You'll Do as an Income & Recovery Officer ·Manage the collection and recovery of Council Tax, Business Rates, Housing Benefit Overpayments and other debts owed to the Council. ·Provide advice and guidance to customers on liability, discounts, exemptions, payment options and debt recovery processes. ·Negotiate affordable repayment arrangements, taking into account customers' financial circumstances and vulnerabilities. ·Monitor repayment agreements, pursue outstanding debts and take appropriate recovery action in line with legislation and Council policy. ·Maintain accurate records, process correspondence and liaise with internal departments, enforcement agents and external organisations to support effective debt recovery. What You'll Need as an Income & Recovery Officer ·Previous experience within Council Tax, Business Rates, debt recovery, revenues or a similar income recovery environment. ·Excellent customer service skills with experience handling enquiries by telephone, email and face-to-face. ·Knowledge of Council Tax and Business Rates legislation and debt recovery processes. ·Strong organisational skills with the ability to manage a busy workload and meet performance targets. ·Good IT skills with experience using Microsoft Office and case management or revenues systems. What's On Offer ·£18.51 per hour. ·Fully Remote ·Initial 3-month contract with the potential for extension. ·Inside IR35 ·Opportunity to join a supportive Local Authority Revenues team. ·Immediate start available. Apply If you're an experienced Income & Recovery Officer looking for your next Local Authority contract, we'd love to hear from you. Apply today or get in touch to find out more about the role

Job Title: Business Development Manager – Business Administration Apprenticeships Location: Birmingham Salary: £40,000 This role is a mixture between home working, visiting clients and working from the office. About Our Client Our client is a training provider dedicated to delivering high-quality, professional apprenticeships. Working in partnership with employers, our client provides relevant and valuable training designed to develop the next generation of childcare professionals. The organisation supports businesses and apprentices throughout England through a combination of office-based and remote delivery. Main Purpose of the Role The Business Development Manager will be responsible for developing new business opportunities, generating revenue and fulfilling apprenticeship cohorts by successfully placing apprentices into suitable workplace settings. The Business Development Manager will build strong relationships with employers, identifying their recruitment and training needs, and matching suitable apprentices to employment opportunities. The role will also support employers with the upskilling of existing staff members and promote relevant commercial products and events. Key Duties and Responsibilities Develop strong relationships with employers and businesses in the surrounding areas through proactive sales activity, including sales calls, networking events, meetings and other engagement activities. Identify and understand employers' business, recruitment and training needs. Work closely with Intake Consultants to understand the strengths, aspirations and suitability of apprentices being put forward for vacancies. Match apprentices to appropriate job opportunities and arrange interviews with employers. Provide a single point of contact for existing key accounts, maintaining strong relationships and escalating any issues to management where appropriate. Ensure a positive and suitable fit between apprentices and employers, monitoring the progress of these relationships. Provide structured support to learners to ensure they are fully prepared for interviews and the commencement of employment. Ensure all compliance paperwork relating to apprentices' workplace and employment is completed accurately and in full prior to the learner's start date. Meet or exceed all relevant KPIs associated with the role. Effectively implement the Account Management strategy to ensure excellent service and strong retention of learners with employers. Promote other relevant commercial products, services and events. Identify opportunities to develop new business and generate additional revenue. Support employers with opportunities to upskill existing staff members. Contribute to the successful fulfilment of apprenticeship cohorts. Key Objectives / KPIs 1. Ensure all compliance paperwork relevant to apprentices' workplace and employment is fully completed and compliant prior to the learner's start date. 2. Ensure a suitable match between apprentice and employer and monitor the ongoing progress of the relationship. 3. Develop and maintain a strong pipeline of new employer opportunities. 4. Achieve or exceed agreed business development, placement and revenue targets. 5. Maintain high levels of employer and learner engagement and satisfaction. Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds

Governance and Compliance Officer £50,000 - £55,000 + bonus and extensive benefits Full Time / Permanent West Midlands / Hybrid - 1 day a week in the office + monthly UK wide travel The Role and Company: I am looking for a driven Governance and Compliance professional join a large nationally recognised brand head quartered in the West Midlands. The successful candidate will act as the internal governance and programme assurance specialist providing independent oversight of programme compliance and decision-making processes, ensuring governance arrangements are robust, proportionate and consistently applied. The Governance and Compliance Officer will establish and operate governance forums, coordinate approvals, maintain audit-ready evidence, oversee compliance and assure that programme artefacts, decisions and data are managed appropriately. We are looking for someone Midlands based who can travel to the Warwickshire headquarters 1 day a week and is willing to travel throughout the UK monthly. The Focus Areas of the role are: Governance and Approvals Programme Assurance Compliance and Controls Information, Artefact and Evidence Management Reporting and Stakeholder Engagement Continuous Improvement Experience required: Proven experience in working in governance, assurance or PMO functions within complex programmes or portfolios. Track record of managing governance processes through senior leadership and executive decision-making forums. Strong understanding of programme governance, controls, assurance and risk management principles. Experience coordinating high-quality governance papers and executive-level reporting. Ability to manage multiple approval routes, dependencies and stakeholder requirements simultaneously. Strong analytical skills with the ability to interpret complex information and provide clear recommendations. Experience developing governance frameworks, standards and operating procedures. Excellent organisational and planning skills, with a high degree of attention to detail. Strong stakeholder management, facilitation and influencing skills. Experience maintaining audit-ready evidence and compliance documentation. Please apply via the link or contact (url removed) for more information Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website

Job DescriptionWe are seeking a proactive QA Systems Officer to support and enhance our Quality Assurance systems. Quality KPIs:Define, monitor, and report on quality KPIs, identifying trends and opportunities for improvement. Skills & ExperienceStrong analytical and problem-solving skillsExcellent

As the QA Officer, you will ensure all quality processes are followed diligently and foster a culture of quality awareness across teams. KEY DUTIES AND RESPONSIBILITIESYour duties as the Quality Assurance Officer will be varied however the key duties and responsibilities are as follows: • To maint

The QC Officer is responsible for conducting a variety of quality checks, inspections, and validations within the production environment, while closely collaborating with the Quality Manager. Summary The Quality Control (QC) Officer plays a key role in ensuring that products meet the highest standar

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We are recruiting a Fleet and Driver Compliance Officer to join an award-winning team.

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QualityManager #QualityAssurance #Aerospace #Defence #AS9100 #ISO9001 #EngineeringJobs #QualityEngineering. This is an opportunity to take real ownership of quality and assurance within a growing British engineering business rather than simply maintaining an established system. Quality & Assurance M

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Proficiency with root cause analysis (RCA) tools (mandatory);Analytical or laboratory management experience (an advantage);Budget preparation and management;Applying comprehensive quality management principles and practices;Developing and implementing programs, policies, and procedures;Investigating

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Proven experience as a Quality Manager or senior quality professional within manufacturing. Develop and maintain quality procedures, processes, and documentation. Working closely with production, purchasing, and senior leadership teams, you will champion a culture of quality across the business.

HeaderQuality Practitioner - Governance and Assurance (Permanent)Victoria, BC Expected Salary $67,021 to $87,965To determine final salary, Babcock considers a variety of factors including the successful Candidate’s skills and experience and internal equity. DescriptionIn this role, you will: Und

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Proficient with code review, quality analysis, and identifying/fixing code smells, anti-patterns, and test gaps in Ruby codebases. Experience generating and maintaining high-quality documentation for tests, bugs, and technical debt.