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Specialist Advanced Physiotherapy Practitioner - Spinal Please note: This is a part time role of 26.25 hours. Clinical hours are from 8am-8pm so the role may entail late evening work. At Healthcare Business Solutions, we offer and provide numerous healthcare-based solutions to a variety of clientele. Whether it be patients, clinicians, or corporate businesses, we are always innovative. We consistently provide tomorrow’s solutions, today. This role will require you to operate at an advanced level of clinical practice, providing expert triage, assessment, and management of musculoskeletal (MSK) conditions and undifferentiated symptoms within a virtual setting. This specialist role acts as the Subject Matter Expert (SME) for Spinal pathways, ensuring clinical excellence in the early identification and management of complex spinal pathology, including screening for serious spinal conditions. You will be reporting to the MSK Clinical Services Manager. To be considered for the the role you will require the following: Essential Criteria; EDUCATION QUALIFICATIONS & TRAINING • BSc/Grad Dip in Physiotherapy with HCPC registration, • IRMER trained and certified EXPERIENCE • Minimum 3 years’ experience working within a Specialist Spinal service or neurosurgical/orthopaedic spinal clinic, • Minimum 3 years in an autonomous MSK role as an APP or FCP, • 3 years’ experience requesting radiological investigations KNOWLEDGE AND SKILLS • Expert clinical reasoning and the ability to adapt physical exams to a virtual setting, • Excellent IT skills and interest in healthtech, • Expert clinical reasoning skills in spinal screening and radicular pain identification, • SME level knowledge of clinical governance and risk management, • Self-motivated and capable of acting on own initiative without supervision, • Strong communication and presentation skills Desirable; EDUCATION QUALIFICATIONS & TRAINING • MSc or evidence of Master’s level study in Advanced Clinical Practice EXPERIENCE • Experience working in a remote role, • Experience in leading or training other APPs KNOWLEDGE AND SKILLS • Knowledge of clinical governance and CQC requirements, • Interest in data analysis to improve outcomes, • Critical appraisal and data analysis skills for improving outcomes Within this position, you will mainly be; Clinical Excellence & Subject Matter Expertise • Act as the SME for patients presenting with complex spinal symptoms, including those suggestive of Cauda Equina Syndrome (CES) or spinal malignancy, • Conduct high-level clinical examinations from physiological and psychological perspectives via video or audio to establish rapid and accurate diagnoses, • Request and interpret radiological investigations (e.g., MRI, X-rays), understanding the sensitivity and specificity required to identify spinal pathology, • Expertly manage the interface between virtual assessments and face-to-face (F2F) secondary care or neurosurgical services Spinal Leadership & Training • Lead on the development and delivery of Spinal screening and complex back pain management training for the internal Advanced Practice team, • Act as a positive role model and mentor, educating team members on the latest evidence-based Spinal pathways and NICE guidelines, • Contribute to and lead the creation of local protocols and standards specifically for the identification of spinal "red flags" Governance, Audit & Incident Management • Lead on clinical investigations regarding patient complaints and incidents, with a specific focus on missed spinal pathology or delayed referrals for CES, • Utilise structured frameworks to identify learning from near-miss events and implement service-wide changes, • Initiate and lead the audit cycle to monitor the quality of spinal care delivery and ensure compliance with clinical governance and CQC requirements, • Collaborate with clinical leads to deliver a robust clinical governance strategy for virtual spinal services External Provider Support, • Provide specialist subject matter expertise to external physiotherapy providers regarding spinal and radicular pain management as required, • Support external providers with clinical incident investigations or complex case reviews involving spinal pathology when requested, • Offer specialist training input to external partners to ensure alignment with HBSUK’s spinal clinical pathways Our Commitment to you We are dedicated to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all choices are based on merit. No person is subjected to any less favourable treatment on any discriminatory grounds on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy and maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. If this opportunity is something which appeals to you, get in touch today, so we can ensure you have the best experience throughout your search.

Rota Coordinator Please note: There are 2 positions available for this role. At Healthcare Business Solutions, we offer and provide numerous healthcare-based solutions to a variety of clientele. Whether it be patients, clinicians, or corporate businesses, we are always innovative. We consistently provide tomorrow’s solutions, today. The Rota Coordinator plays an essential role in supporting the delivery of reliable, efficient, and high‑quality rota fulfilment services across all HBSUK client programmes. Reporting to the Rota Fulfilment Lead, you will be responsible for the day‑to‑day coordination of staffing rotas, ensuring all shifts are accurately recorded, proactively filled, and maintained in line with service requirements, contractual standards, and workforce policies. You will work closely with the wider Workforce team—including Recruitment, Compliance, and Operations Managers—to ensure workers are booked safely, appropriately, and efficiently. Using our rostering systems and Workforce Portal, you will maintain high‑quality data, monitor staffing gaps, communicate changes promptly, and ensure a smooth and professional experience for clinicians and internal stakeholders. This role requires strong organisation, excellent communication skills, attention to detail, and the ability to work effectively in a fast‑paced, multi‑service operational environment. To be considered for the the role you will require the following: Essential Criteria; EDUCATION QUALIFICATIONS & TRAINING • GCSEs or equivalent experience, including strong literacy and numeracy skills. EXPERIENCE • Experience of rota coordination, workforce scheduling, or administrative support within a fast‑paced environment (healthcare preferred)., • Experience using rostering/CRM/HR systems or similar digital workforce tools., • Proven ability to manage multiple priorities and maintain accuracy under pressure. KNOWLEDGE AND SKILLS • Excellent communication and customer service skills., • Strong organisational ability and attention to detail., • Ability to analyse information, identify issues, and escalate appropriately., • Ability to work shift patterns that support operational service requirements. Desirable; EXPERIENCE • Experience in healthcare workforce environments or clinical staffing., • Knowledge of NHS employment standards or clinical governance requirements., • Experience using rota or workforce management software., • Understanding of compliance processes related to staffing (DBS, RTW, registration). KNOWLEDGE AND SKILLS • Understanding of confidentiality, data protection and GDPR principles. Within this position, you will mainly be; Rota Coordination & Fulfilment • Manage day‑to‑day rota coordination for assigned services, ensuring all shifts are recorded, updated and maintained accurately., • Identify staffing gaps early and work proactively to fill them through available worker pools, self‑service bookings or escalations to the Rota Fulfilment Lead., • Ensure all shift allocations are compliant with rostering rules, contractual requirements, worker availability, and compliance status., • Respond to short‑notice changes, cancellations, and urgent cover needs in a timely and professional manner., • Monitor fulfilment KPIs and keep the Rota Fulfilment Lead informed of risks, trends, or recurring issues. Systems, Data & Administration • Maintain accurate and up‑to‑date shift information within rostering systems and the Workforce Portal., • Ensure worker availability, shift allocations and changes are logged correctly to support payroll accuracy and service delivery reporting., • Flag data quality issues promptly and support system testing, updates, and workflow improvements., • Contribute to audit readiness by ensuring compliance checks, worker details and documentation are consistently recorded. Worker & Stakeholder Communication • Act as the first point of contact for workers regarding shift confirmations, changes, cancellations, or queries., • Provide clear, timely communication to clinical leads, operations teams and internal stakeholders when rota issues arise., • Build positive working relationships with workers and internal teams to support a smooth fulfilment process., • Escalate complex issues or risks to the Rota Fulfilment Lead as required. Reporting & Performance Monitoring • Produce weekly and monthly data summaries including shift fill rates, outstanding gaps, worker activity and cancellation rates., • Support the Rota Fulfilment Lead in producing service reports and performance updates for the Head of Workforce., • Contribute insights on rota trends, worker behaviour, or operational challenges to support continuous improvement. Team Support & Continuous Improvement • Support onboarding and training of new team members, sharing knowledge of systems and processes., • Contribute to the development and embedding of best practice standards across the Rota Fulfilment team., • Participate in service improvement initiatives, workflow reviews and system enhancement projects, • Represent the fulfilment function in cross‑team activities where required. Our Commitment to you We are dedicated to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all choices are based on merit. No person is subjected to any less favourable treatment on any discriminatory grounds on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy and maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. If this opportunity is something which appeals to you, get in touch today, so we can ensure you have the best experience throughout your search.

Specialist Advanced Physiotherapy Practitioner - Rheumatology Please note: This is a part time role of 26.25 hours. Clinical hours are from 8am-8pm so the role may entail late evening work. At Healthcare Business Solutions, we offer and provide numerous healthcare-based solutions to a variety of clientele. Whether it be patients, clinicians, or corporate businesses, we are always innovative. We consistently provide tomorrow’s solutions, today. This role will require you to operate at an advanced level of clinical practice, providing expert triage, assessment, and management of musculoskeletal (MSK) conditions and undifferentiated symptoms within a virtual setting. This specialist role acts as the Subject Matter Expert (SME) for Rheumatology pathways, ensuring clinical excellence in the early identification and management of inflammatory conditions and systemic rheumatic diseases. You will be reporting to the MSK Clinical Services Manager. To be considered for the the role you will require the following: Essential Criteria; EDUCATION QUALIFICATIONS & TRAINING • BSc/Grad Dip in Physiotherapy with HCPC registration, • IRMER trained and certified EXPERIENCE • Minimum 3 years’ experience working within a Rheumatology service or specialist inflammatory MSK clinic, • Minimum 3 years in an autonomous MSK role as an APP or FCP, • 3 years’ experience requesting radiological investigations KNOWLEDGE AND SKILLS • Expert clinical reasoning and the ability to adapt physical exams to a virtual setting., • Excellent IT skills and interest in health-tech, • SME level knowledge of clinical governance and risk management, • Self-motivated and capable of acting on own initiative without supervision, • Strong communication and presentation skills Desirable; EDUCATION QUALIFICATIONS & TRAINING • MSc or evidence of Master’s level study in Advanced Clinical Practice EXPERIENCE • Experience working in a remote role, • Experience in leading or training other APPs KNOWLEDGE AND SKILLS • Knowledge of clinical governance and CQC requirements, • Interest in data analysis to improve outcomes, • Critical appraisal and data analysis skills for improving outcomes Within this position, you will mainly be; Clinical Excellence & Subject Matter Expertise • Act as the SME for patients presenting with symptoms suggestive of inflammatory arthritis or systemic rheumatic disease., • Conduct high-level clinical examinations from physiological and psychological perspectives to establish rapid and accurate diagnoses., • Request and interpret radiological and pathological investigations (e.g. MRI, X-rays), understanding the sensitivity and specificity required to identify inflammatory pathology., • Expertly manage the interface between virtual assessments and face-to-face (F2F) secondary care Rheumatology services. Rheumatology Leadership & Training • Lead on the development and delivery of Rheumatology screening and inflammatory MSK management training for the internal Advanced Practice team., • Act as a positive role model and mentor, educating team members on the latest evidence-based Rheumatology pathways and NICE guidelines., • Contribute to and lead the creation of local protocols and standards specifically for the identification of inflammatory conditions. Governance, Audit & Incident Management • Lead on clinical investigations regarding patient complaints and incidents, with a specific focus on missed inflammatory diagnoses or "red flag" rheumatological presentations., • Utilise structured frameworks to identify learning from near-miss events and implement service-wide changes., • Initiate and lead the audit cycle to monitor the quality of Rheumatology care delivery and ensure compliance with clinical governance and CQC requirements., • Collaborate with clinical leads to deliver a robust clinical governance strategy for virtual Rheumatology services. External Provider Support • Provide specialist subject matter expertise to external physiotherapy providers regarding Rheumatology and inflammatory disease management as required., • Support external providers with clinical incident investigations or complex case reviews involving rheumatological pathology when requested., • Offer specialist training input to external partners to ensure alignment with HBSUK’s Rheumatology clinical pathways. Our Commitment to you We are dedicated to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all choices are based on merit. No person is subjected to any less favourable treatment on any discriminatory grounds on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy and maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. If this opportunity is something which appeals to you, get in touch today, so we can ensure you have the best experience throughout your search.

Specialist Advanced Physiotherapy Practitioner - Fracture/A&E Please note: Clinical hours are from 8am-8pm so the role may entail late evening work. There are two roles available. At Healthcare Business Solutions, we offer and provide numerous healthcare-based solutions to a variety of clientele. Whether it be patients, clinicians, or corporate businesses, we are always innovative. We consistently provide tomorrow’s solutions, today. This role will require you to operate at an advanced level of clinical practice, providing expert triage, assessment, and management of musculoskeletal (MSK) conditions and undifferentiated symptoms within a virtual setting. This specialist role acts as the Subject Matter Expert (SME) for Urgent Care and A&E pathways, ensuring clinical excellence in the identification and management of acute injuries and fractures. You will be reporting to the MSK Clinical Services Manager. To be considered for the the role you will require the following: Essential Criteria; EDUCATION QUALIFICATIONS & TRAINING • BSc/Grad Dip in Physiotherapy with HCPC registration, • IRMER trained and certified EXPERIENCE • Minimum 3 years’ experience working within a Fracture Clinic, Orthopaedic Service, Urgent Care, or A&E, • Minimum 3 years in an autonomous MSK role as an APP or FCP, • 3 years’ experience requesting radiological investigations KNOWLEDGE AND SKILLS • Expert clinical reasoning and the ability to adapt physical exams to a virtual setting, • Excellent IT skills and interest in healthtech, • SME level knowledge of clinical governance and risk management, • Self-motivated and capable of acting on own initiative without supervision, • Strong communication and presentation skills Desirable; EDUCATION QUALIFICATIONS & TRAINING • MSc or evidence of Master’s level study in Advanced Clinical Practice EXPERIENCE • Experience working in a remote role, • Experience in leading or training other APPs KNOWLEDGE AND SKILLS • Knowledge of clinical governance and CQC requirements, • Interest in data analysis to improve outcomes, • Critical appraisal and data analysis skills for improving outcomes Within this position, you will mainly be; Clinical Excellence & Subject Matter Expertise • Act as the SME for patients presenting with acute MSK injuries, including those potentially requiring A&E or Urgent Care intervention, • Conduct high-level clinical examinations from physiological and psychological perspectives to establish rapid and accurate diagnoses, • Request and interpret radiological investigations (e.g. X-rays, MRI), understanding the sensitivity and specificity required to identify acute pathology, • Expertly manage the interface between virtual assessments and face-to-face (F2F) urgent care or orthopaedic services Urgent Care Leadership & Training • Lead on the development and delivery of urgent care and fracture management training for the wider Advanced Practice team and physiotherapists, • Act as a positive role model and mentor, educating team members on the latest evidence-based acute MSK pathways, • Contribute to and lead the creation of local protocols and standards specifically for urgent care and fracture screening Governance, Audit & Incident Management • Lead on clinical investigations regarding patient complaints and incidents, with a specific focus on missed fractures and acute diagnostic errors, • Utilise structured frameworks to identify learning from near-miss events and implement service-wide changes, • Initiate and lead the audit cycle to monitor the quality of acute care delivery and ensure compliance with national clinical guidance, NICE guidelines and CQC requirements, • Collaborate with clinical leads to deliver a robust clinical governance strategy for virtual MSK services External Provider & Relationship Management • Provide specialist subject matter expertise to external physiotherapy providers regarding urgent care and acute injury management as required, • Support external providers with clinical incident investigations or complex case reviews involving acute injuries when requested, • Offer specialist training input to external partners to ensure alignment with HBSUK’s acute clinical pathways Our Commitment to you We are dedicated to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all choices are based on merit. No person is subjected to any less favourable treatment on any discriminatory grounds on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy and maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. If this opportunity is something which appeals to you, get in touch today, so we can ensure you have the best experience throughout your search.

Lead Physiotherapist Please note: Clinical hours are from 8am-8pm so the role may entail late evening work. At Healthcare Business Solutions, we offer and provide numerous healthcare-based solutions to a variety of clientele. Whether it be patients, clinicians, or corporate businesses, we are always innovative. We consistently provide tomorrow’s solutions, today. This role will require you to provide clinical leadership and subject matter expertise in sports injury management and rehabilitation within a digital-first environment. You will drive the clinical excellence of the virtual physiotherapy offering, ensuring that rehabilitation pathways are evidence-based, innovative, and effectively delivered through the Physitrack platform You will be reporting to the MSK Deputy Clinical Services Manager. To be considered for the the role you will require the following: Essential Criteria; EDUCATION, QUALIFICATIONS & TRAINING • BSc/Grad Dip in Physiotherapy with HCPC registration EXPERIENCE • Minimum 3 years’ experience in a dedicated Sports Injury or high-level Rehab service, • Proven experience in delivering evidence based treatment pathways and patient materials KNOWLEDGE AND SKILLS • Expert knowledge of sports-specific pathology, biomechanics, and rehabilitation phases, • Strong understanding of clinical governance and the audit cycle Desirable; EDUCATION, QUALIFICATIONS & TRAINING • MSc or evidence of Master’s level study in Sports Physiotherapy or Rehab EXPERIENCE • Experience in training or leading a team of physiotherapists, • Experience working in a remote or virtual clinical role KNOWLEDGE AND SKILLS • Advanced proficiency in using Physitrack or similar digital rehab tools, • Interest in data analysis and applying it to improve clinical outcomes Within this position, you will mainly be; Clinical Leadership & Subject Matter Expertise • Act as the primary Subject Matter Expert for sports-specific injuries and complex rehabilitation pathways, • Lead the development and optimisation of the virtual physiotherapy service, ensuring high-quality patient journeys from self-referral to recovery, • Take operational and clinical ownership of the Physitrack platform, ensuring the exercise library and remote monitoring tools are utilised to their full potential, • Perform virtual assessments for patients with sports-related MSK conditions, providing rapid diagnosis and personalised rehab plans, • Work closely with product team to improve virtual physio pathways Training & People Development • Design and deliver comprehensive clinical training programmes for the physiotherapy team, focusing on sports injury management and rehabilitation techniques, • Act as a clinical mentor and positive role model, supporting staff development to maximise their clinical potential, • Ensure the team remains at the forefront of healthcare technology and evidence-based MSK practice Governance, Audit & Incident Management • Lead clinical investigations into complaints or incidents relating specifically to rehabilitation and sports injury management, • Work closely with the Advanced Practice (AP) team to conduct root-cause analysis and implement learning from clinical incidents, • Initiate and manage audit cycles to evaluate the effectiveness of rehabilitation interventions and the virtual physiotherapy offering, • Ensure all clinical records and treatment plans are contemporaneous, accurate, and consistent with HCPC and CSP legislation Our Commitment to you We are dedicated to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all choices are based on merit. No person is subjected to any less favourable treatment on any discriminatory grounds on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy and maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. If this opportunity is something which appeals to you, get in touch today, so we can ensure you have the best experience throughout your search.

The Ark (95988), United Kingdom, London, Network Compliance Senior Manager About this role The Network Compliance Senior Manager will perform a key risk management role in the second line of defence for Capital One’s network and merchant businesses to help implement the framework for the network compliance program. The Network Compliance Senior Manager is a critical member of the team responsible for delivering effective challenge and compliance advice for business processes worldwide, as well as serving as a subject matter expert to ensure the development of the network compliance program at Capital One aligns with the company’s broader enterprise risk management framework. Senior Managers in Network Compliance at Capital One are highly motivated Risk Management professionals with excellent organizational, leadership and communication skills. They have a high level of exposure to business leaders and the opportunity to work with executives to create and implement innovative solutions to identify and mitigate potential risks to the company. What you'll do: Utilizing subject matter expertise, provide advice and effective challenge on the compliance risks impacting the network and merchant businesses through both formal and informal engagements Develop expert-level understanding of network and merchant business processes Analyse business processes and determine applicability of laws and regulations based on Capital One’s global legal inventory Proactively identify trends in business data and demonstrate appreciation of network payments compliance risks, including emerging external risks Maintain subject matter expertise in the broader payments industry and applicable laws, rules and regulations Collaborate with first and second line functions to analyse the existing risk management program framework and applicability to the network and merchant services business; educate and influence risk management colleagues and senior leaders with respect to nuanced or specialized considerations, as necessary Ensure ongoing application of compliance requirements to business expansions and new products, including as the network and merchant businesses engage with new downstream entities, evaluate new opportunities for card acceptance, or develop new products Develop strong relationships with Business Risk, Legal, and Audit peers to support the ongoing network compliance integration What we're looking for: Strong organizational skills, clear results orientation, and focus on achieving both short and long term goals Successful track record of thriving in both a highly regulated industry and a fast paced, entrepreneurial, and dynamic environment Collaborative, solution-oriented mindset with solid teamwork skills; ability to build and leverage the capabilities of a high-performing team Highly developed interpersonal, presentation, and communications skills (written and oral) coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills Ability to balance operating independently with appropriate escalation and interaction with senior leadership Ability to thrive as a team player and interact with associates across functions, departments, and job levels, both inside and outside the Compliance Department; Understanding of key regulatory requirements and three lines of defence risk management framework What we're looking for Bachelor's Degree or relevant experience A compliance specific skillset/knowledge Significant experience in legal, compliance, or risk management OR relevant regulatory experience in consumer financial services or payments industry An advanced degree, including Doctorate or Master’s degree is desirable We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position and can be based in either our Nottingham or London offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. The number of days you spend in the office will usually be led by the type of work you’re doing, and the hybrid working patterns of the people you partner most closely with. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Company Secretary About this role Capital One (Europe) plc (Capital One) has an exciting opportunity within its Legal, Governance and External Affairs team for an experienced Company Secretary and corporate governance professional to join as our Company Secretary. You’ll lead a governance team responsible for supporting the Board, CEO and the wider executive management. You will have the opportunity to help develop and shape Capital One’s corporate governance arrangements as it continues to enhance the effectiveness of its Board to support the delivery of its strategy. What you’ll do Provide Board secretariat advice and governance, including coordinating the effective delivery of Capital One’s Board and Board Risk Committee meetings (including active engagement with Board and executive management in helping to shape and prepare effective agendas, Board packs and minutes, following up action points, and making sure meetings run in accordance with prevailing rules) Work closely with the Head of Legal and External Affairs, Chief Counsel and Chair of the Board to continue to review and enhance the effectiveness of Capital One’s Board, committee structure and corporate governance arrangements Work closely with Capital One’s executive management team to support them in the proactive identification of matters that should be presented to Board, the production of high quality Board papers and effective engagement with the Board Support the Board in their interactions with executive management, including through developing a strong relationship with Non-executive Directors to enhance the value of their interactions with executive Directors and the broader business Manage the appointment and resignation process of Board directors, including the onboarding and training of new Board directors (both executive and non- executive directors) Manage relevant corporate filings to companies house and FCA as appropriate Develop and oversee the processes that ensure the company compliance with all applicable codes, including the Wates Principles for Large Private Companies Partner with the Corporate Governance team of our parent company in the US in relation to other UK entities within the Capital One global footprint, reporting on close links, shareholder requirements and knowledge sharing With support from external counsel, maintain statutory books, including registers of members, directors and secretaries Take responsibility for ensuring other corporate non-financial reporting required of Capital One, such as climate related annual reporting, is undertaken in accordance with prevailing rules Monitor changes in relevant legislation and corporate governance guidelines, including regulatory expectations Partner with legal, external affairs and regulatory relations functions to support external engagements that involve the Board What we’re looking for The role would suit a Chartered Governance Institute professional with experience leading on Company Secretarial matters within a financial services environment Track record of strong stakeholder management and an ability to influence Excellent organisational and drafting skills and an eye for detail Strong communication skills A desire and ability to shape, lead and drive change, including supporting key stakeholders through change Great problem solving skills to be successful in identifying, evaluating and resolving issues of strategic, legal and reputational importance Confidence in building new relationships and connections, both internally and externally An ability to work autonomously and effectively manage conflicting priorities Ability to work in a fast paced environment, with flexibility to adapt to our changing business needs We are committed to creating teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA’s to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you’ll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Process gaps Error trends and root causes System failures Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs Governance: Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process Support well managed activities such as control testing Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings Provide administrative support for the management of the QA monitoring platform Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we’re looking for A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Knowledge of conduct risk and compliance requirements Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Senior Strategy Analyst What you’ll do You’ll join our Analytics department in one of our core teams; Marketing Strategy, Lending Strategy, Customer Management, Valuations, Financial Support or Fraud. In this role, you’ll help us on our mission to Change Banking for Good by: Using your analytical skills to solve complex business challenges, finding patterns in the data and building new credit risk strategies. For example, you could determine who is most likely to use a credit limit increase responsibly, the optimal account terms on a price comparison website, or the best support for customers behind on payments. Optimising lending decisions to drive sustainable lending growth and improve customer experiences. Delivering strategic recommendations and bringing them to market - working with product, data and tech teams to deliver them. Ensuring good outcomes for customers by tracking and drawing insights from performance of credit decisions. What you’ll need Enjoy solving analytical challenges Able to use technical skills to solve complex data problems. If you know how to use SQL and Python, that’s great. No worries if not, as we will help you learn Strong mathematical and critical thinking skills An open mindset in your approach to change and personal development Experience leading a project, and working with people at every level to see it through A university degree or equivalent Experience in consulting or financial services Where and how you'll work This permanent position offers the flexibility of being based in either our London or Nottingham office. We prioritise collaboration and connection, so you’ll be based in office three days a week, from Tuesday through to Thursday. To further foster teamwork, you'll also travel between offices twice a month. Mondays and Fridays are designated as company-wide virtual days. What’s in it for you We’re set up for growth – and that means in our people, as well as our business. You’ll get plenty of opportunities to learn and develop your career. We love to give our Strategy Analysts the opportunity to rotate to roles across various teams, from Marketing and Lending strategy, to Customer Management and Valuations. This is part of our winning formula for creating great future leaders so this role is well suited to high performers looking for growth opportunities. As well as that, you’ll get: Pension and bonus schemes 25 days’ holiday (and the option to buy up to 5 more) Private medical insurance Season ticket loans Cycle to work scheme Enhanced parental leave If you’re based in Nottingham, you can use a fully-serviced gym, subsidised restaurant and mindfulness and music rooms. In London, you can sweat it out on our rooftop running track. See our full list of benefits here What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Manager, Compensation Consulting About this role Here at Capital One, Compensation is an important component of our Total Rewards strategy which focuses on Delivering Total Rewards that compel the best people to join and stay with Capital One and empower them to live their best lives. We are looking for a Manager, Compensation to join our International compensation team and who are detailed, results-oriented and flexible with the ability to manage multiple initiatives in a fast-paced environment. This role is responsible for designing, planning, and implementing compensation programs, policies, and procedures across our international footprint. We work in a business-casual, collaborative environment where one’s contributions are recognised, successes are elevated and effort is rewarded. We bring an analytically rigorous, data-driven approach to compensation and are focused on improving the associate experience including associate understanding of pay. The ideal candidate for this role should exhibit strong communication, influencing, and problem solving skills towards all stakeholders. Experience gathering requirements and digging into the details of business objectives along with the ability to translate these requirements into terms that others can develop solutions for is critical. We bring a data-driven approach to compensation. If you have a passion for analysing compensation and want to be part of a winning team, then this is the job for you! What you’ll do Partner with HR and senior business leaders to develop pay programs for our International Business while exhibiting strong communication, influencing, and problem solving skills and ensuring alignment with the HR and business strategy for Capital One internationally Deliver expert compensation consulting and develop proposals and presentations about compensation programs (including market data and appropriate pay levels/targets) to influence and educate senior level decision-makers Serve as the primary compensation point of contact for mid-year and year-end compensation cycles for assigned client groups, ensuring smooth execution and managing within internal and external controls Contribute to strategic compensation projects, key initiatives or processes horizontally across client groups Collaborate with recruiters to develop competitive offer packages for external hires Perform deep analysis on effectiveness and competitiveness of existing compensation programs and model potential impact of alternatives Conduct benchmarking and job evaluations using market data and internal evaluation, and regularly analyse our market position on jobs; make recommendations on market adjustments Research and formulate recommendations on external and internal employment offers, job leveling, and internal equity adjustments through the use of salary surveys and internal compensation tools Draft plans, educational materials, and communications designed to provide associates, managers, and HR partners with timely and accurate information regarding compensation initiatives Be an influential HR leader who thinks beyond compensation programs and builds strategic initiatives in close partnership with our HR analytics and benefits teams Demonstrate an understanding of labour and pay equity laws to effectively audit, analyse and develop internal compensation practices inclusive of corrective actions as needed Provide compliance consultation to HR and your business clients What we’re looking for Compensation management experience, preferably within a regulated industry High level of experience with building compensation models and conducting pay analysis Experience in a client consulting role Advanced Google Sheets / Excel skills (VBA, macros, array functions) and experience in developing data-based stories in Powerpoint / Google Slides Great attention to detail to understand compensation analytics and how to present to senior business leaders Ability to work cross-functionally and globally with lots of stakeholders to drive compensation decisions Experience with Workday (desirable) Experience with benchmarking tools (BetterComp) or reporting tools (Tableau, Business Objects) Knowledge of human resources and compensation, including knowledge of Local laws/regulations relating to compensation Where and how you'll work This is a permanent position and can be based in our Nottingham or London office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Data Scientist / Statistician (Model Developer) About this role Our Data Science team focuses on the development of machine learning and AI solutions, to solve business problems and deliver actionable insights. We are a talented, collaborative and enthusiastic group, who use our expertise to make sense of complex data, working in close collaboration with our business partners. This role will primarily focus on feature engineering and insight generation from new types of data and the development of machine learning models to address critical business challenges in underwriting. We are interested in candidates who have experience working with Open Banking or Credit Bureau data. A deep grounding in statistics and experience of Model Risk Management is also welcomed. What you’ll do Develop and maintain the machine learning models which define our competitive advantage in the financial services market. Explore and evaluate data, using advanced feature generation and categorisation techniques, in order to stay at the forefront of innovation. Analyse tabular and non-tabular data, such as text, logs, or time series, to produce powerful new insights. Consult on complex statistical test design, to efficiently learn our way into new areas of the market. Use a combination of business acumen, coding and statistical skills to navigate large amounts of data and extract actionable solutions, working cross-functionally to support key business initiatives and drive sustainable growth. What we’re looking for A strong understanding of probability, statistics, machine learning, feature extraction and familiarity with large data set manipulation. Experience using deep learning models, particularly for sequential data. Familiarity with Open Banking or Credit Bureau data. Experience working with multi-modal data; in multiple formats from a variety of different sources. Experience in producing reliable and maintainable code in Python, with an ability to adapt to new languages and technologies. Experience of Model Risk Management; technical documentation, coding best practices, the importance of validation and ongoing monitoring. Natural curiosity and proactive engagement with all areas of the business, with a desire to ask questions, challenge the status-quo and identify where Data Science can add value. Ability to communicate findings to a diverse business focused audience, influencing others in both verbal and written form. A drive for continued learning through an internal and external focus, in order to develop enterprise and industry leading solutions. We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Financial Support About the role Process Managers thrive in understanding how things work, and constantly challenging how we can improve them. This means mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place – and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business, to manage and improve some key business processes. What you’ll be doing Process Managers have the opportunity to: Participate in Capital One’s process transformation by defining and implementing process improvement agendas, driving efficiencies to create better experiences for our customers Use a variety of techniques and tools to define, manage and improve processes, like Visual Management, Business Process Management, Lean, and Six Sigma Apply different methods for process improvement such as variation reduction, waste elimination, or risk mitigation technique Identify and manage risks to the process, building effective preventative and detective controls, partnering with our risk management and data analysis teams to develop the right level of oversight and monitoring Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement Working within a business built on rigorous data, insight and effective risk management, your responsibilities will include: Identifying operational breakdowns and inefficiencies through KPIs to drive action to streamline and simplify existing processes Analysing and improving existing processes to ensure consistently great customer outcomes Ensuring that processes are compliant with enterprise standards and regulations Partnering with technology, multiple stakeholders, including intent owners and delivery teams, and vendors to ensure change is delivered smoothly Managing risks and events ensuring any impacts are remediated and issues are fixed forward in a timely manner Identifying any impacts to the risk environment including impacts to existing risks, as well as identifying new potential risks. Working with the Analysts to create new controls where needed Reviewing your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals What we’re looking for A keen attention to detail, to be able to understand key operational processes, systems and technology An understanding of Collections processes are preferred Experience of decision making and problem solving and ability to combine business experience and insights from a range of sources to make effective recommendations. Ability to work in a matrix environment with multiple stakeholders to drive business decisions around an appropriate approach to process management, and ensuring execution is in line with the process definition. Strong business judgement, leadership and integrity: able to bring a healthy, balanced approach to business with a strong customer focus Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Lead Data Scientist (Model Developer) / Deep Learning Practitioner About this role Our Data Science team focuses on the development of Machine Learning and Deep Learning solutions, to solve business problems and deliver actionable insights. We are a talented, collaborative and enthusiastic group, who use our expertise to derive insights from complex data, working in close collaboration with our business partners. This role will focus on leading the development of proprietary deep learning models in order to enhance our existing underwriting capabilities. By utilizing a mix of new and existing data, you will identify ways to improve predictive power and generate high-impact customer insights. What you’ll do Lead the development of next generation deep learning approaches to advance our current underwriting models, to ensure that our core lending capabilities remain at the forefront of the industry. Unlock the value in non-traditional datasets by building sophisticated neural networks (e.g. LSTMs, RNNs, or Transformers). You will find novel ways to transform raw, multi-modal inputs into powerful predictive features. Collaborate with business stakeholders to prioritize initiatives. You will bridge the gap between ambitious R&D and tangible in-market results, driving ideas from initial prototypes through to production. Use a combination of business acumen, coding and statistical skills to navigate large amounts of data and extract actionable solutions. Work cross-functionally on projects that support key business initiatives and drive sustainable growth. What we’re looking for Strong experience developing and deploying deep learning models, particularly for sequential data (e.g. time series or language models). A proven track record leading model development, including setting the technical direction, project management, stakeholder comms, and mentoring junior members of the team. Experience producing and managing reliable and maintainable code in SQL/Python in a team setting, including code reviews and setting software engineering best practices Hands-on experience with modern Machine/Deep Learning frameworks such as PyTorch, TensorFlow, or Hugging Face Transformers, including training deep learning models on GPUs or GPU clusters. Experience working with structured and unstructured data, such as text, logs, or time series and tokenisation techniques. A strong understanding of probability, statistics, machine learning and familiarity with large data set manipulation. A drive for continued learning through an internal and external focus, and an ability to prototype new techniques to assess value Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Forecasting Lead - Principal Associate About this role This is an exciting opportunity to manage a small but mighty team responsible for producing demand forecasting for our Customer Operations area. If you are experienced in using tools and techniques to manipulate data, managing others and interested in Forecasting and Planning, then please read on! What you’ll do Lead a small team to cover the production of all forecasts across operations Produce medium and long term customer demand forecasts for critical contact centre process areas and oversee the creation of back office operations forecasts Play a lead role in the creation of our operations budgets and outlook refreshes with Finance, through the provision of future volume demand views Utilise planning data, models and insight to provide compelling advice and recommendations Maintain strong, collaborative relationships by engaging stakeholders to become a trusted partner of the operation Continually improve the quality and accuracy of our forecasts by reviewing tools, assumptions, models and processes Communicate capacity plan outputs in a simple, easy to understand way Ensure the efficient and effective use of resources in line with agreed planning periods What we’re looking for Experience of producing forecasts in an operational environment to deadlines Understanding of complex models (Excel based) to enable a continuous improvement based approach and solve problems Experience coaching and managing a small team to maintain engagement and good service to our customers Fantastic stakeholder management skills and ability to manage multiple stakeholders and effectively We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates. Where and how you'll work This is a permanent position and will be based in our Nottingham offices. Our flexible, hybrid working model gives you the opportunity to work both remotely and in our offices, which provide great spaces for in-person collaboration. Our core office days are Tuesday to Thursday, but the number of days you actually spend in the office will be led by your team, the work you’re doing and your preferences. Many of our associates have flexible working patterns, so we’re open to discuss flexible working arrangements with you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Lead Data Management Specialist About this role Data is at the heart of everything we do. We have a multitude of systems that store, process and use data to support our operations, analytics and reporting - all of which drive us towards our business goals of helping our customers (and associates) succeed. Ensuring we have a thorough understanding of the data the UK business creates and uses, and the management of such data is crucial. All of this is essential to ensuring our business is well managed and gives users the confidence that the data they are using is available, and of the highest quality. We are seeking an individual to join us to help build, deliver, improve and lead on data management across the business. You will be working on a variety of activities to solve complex problems and unlock the power of data through good data management and help the business make informed decisions. What you’ll do With the permanent high focus on data management, we are looking for an energetic individual to help us support the UK business and wider Enterprise by: Helping define and drive our data management strategy through understanding the external environment, Enterprise direction to identify opportunities Work with key stakeholders to drive consistent, policy compliant practices to support all aspects of the data lifecycle. Including registration, usage, quality, retention and external data share Identifying, assessing and reporting on data management related issues across the UK business Providing advice across the business on how we drive value and change through great data management Insert yourself in to change forums to ensure data is a key consideration as the business creates new products and services Evolve Data Management frameworks to meet changing business and regulatory needs, including the focus on converging to Enterprise solutions and capabilities Engaging with UK, US and Canada stakeholders to share, assess and improve data management practices Execute and engage in data management assessments through control performance or 2nd and 3rd line review Coach, nurture and develop associates around the business to ensure they have a great understanding of their data management responsibilities and the value behind it What we’re looking for You don’t need to be an expert in data, instead we are looking for an individual with an appetite and enthusiasm who can demonstrate critical thinking and work with a wide range of stakeholders spanning the entire business. You will be part of an ever-changing industry with regular development in new tools and methodologies being proposed. As a member of the Data Management team, we are looking for an individual to: Support our data partners by using critical thinking to resolve complex problems and be a key figure in identifying, documenting and managing issues as an owner Use judgment come to the right solution whilst using influence, a strong network and communication skills to drive change Be able to influence decisions, have a strong network and communication skills to drive change Help data owners understand more about the data they use or create and the further embed the value of good data management Guide data owners and data users through the completion of relevant data management activities using established procedures / frameworks Bring new ideas and establish new processes that support the UK data strategy Support the Data leads to deliver a variety of enterprise actions whilst staying up to date on Enterprise and industry changes Be an advocate for great data management practices across the business Perform risk and control requirements where applicable Help the Data Management Team and Divisional Data Risk Officer shape how we achieve consistent, future-proof data management effectiveness Have a strong passion for learning and taking an interest in the industry as a whole Experience in any of the following would be great, however we will help you develop in these areas too Understanding of, or interest in, Data Management & Data Risk Management Ability to manage a process Basic knowledge of Cloud data / AWS Experience in managing and delivering large value add activities Risk Management fundamentals Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Head of Fraud Strategy About this role As Head of Fraud Strategy you’ll be centre stage in a business built on rigorous analytics and risk management. You'll have responsibility for setting Capital One's fraud strategy and oversight of all fraud analysis and systems. What you’ll do Fraud Management – define and manage fraud and disputes strategy for a growing UK Card business with aspirations to move into a multi-product offering Manage and support a team of fraud strategy analysts to ensure ongoing excellence in fraud outcomes for our customers Be accountable for our fraud losses and ensure performance remains within appetite Own and manage the credit oversight program for UK Fraud with support and collaboration from Enterprise Fraud Provide consultancy to other intent and product owners across the business to ensure business change is delivered in line with fraud risk appetite and with appropriate fraud controls Represent Capital One at industry forums and events (e.g. UK Finance, Cifas, various conferences) Assess new technology and ensure Capital One remains one step ahead of fraud Build relationships with vendors and understand what new products and services are worth pursuing What we’re looking for Significant experience managing a fraud strategy or fraud analysis function within a financial services organisation Ability to manage varying workload and solve for both the short and the long term A proven track record of finding resolutions using data and a strong quantitative orientation matched with conceptual thinking skills Ability to combine business experience and insights with econometric and statistical modelling skills to reach results that are both intuitive and technically sound Strong business judgement and integrity: be a tenacious decision maker, able to bring a healthy, balanced approach to business Where and how you'll work This is a permanent position based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. If you’re London based, there will be an expectation that frequent travel to Nottingham will be required. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the strategic direction and roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Complaints Insight Specialist About the role We're looking for a Complaints Insight Specialist to join our Complaints Process & Insight team on a permanent basis. We’re passionate about using customer complaints as a driving force for change, helping Capital One to deeply understand our customers and translate these insights into opportunities that we can invest in. You’ll be part of a team of six specialists and work across our organisation on a range of initiatives; from designing and delivering powerful data-driven customer insights, partnering deeply as part of our Operations department and enhancing our complaints strategy so that we can achieve great outcomes for our customers. You’ll report into the Head of Complaints Strategy and will need to have a passion for deep collaboration across different teams and leveraging data to identify where and why things go wrong. Spotting patterns, creating compelling visual narratives and clearly explaining your results to people across the organisation of varied disciplines and levels will be key in the role. What you’ll do Manage and deliver complaints insight projects to successful conclusion and implementation through initiating and leading problem solving efforts in close partnership with internal stakeholders Support the UK Customer Operations management team in the real-time identification of emerging customer dissatisfaction trends and specific performance improvement initiatives that can be quickly leveraged to ensure good outcomes, operational efficiencies and reductions in service costs Manage and enhance our complaints strategy, as well as the associated risks and process control activities, while providing relevant and timely communication to all internal partners and stakeholders Prepare and present insights and recommendations, through both written reports and presentations, in a concise and compelling way to internal stakeholders Leverage internal, industry, regulator and Financial Ombudsman Service (FOS) information to produce objective and actionable insights of customer complaint drivers and outcome trends Ensure all outputs are actionable, grounded in customer understanding, and guided by the broader context of our organisation to inspire the team to uncover the “so what’s” of all deliverables Collaborate with teams from across global lines of business and drive the delivery of key regulatory data and reports What we’re looking for A natural storyteller with an endless curiosity for how we can enhance customer outcomes Excellent interpersonal skills with a positive and cooperative attitude that fosters collaboration and teamwork across all lines of business Experience with both qualitative & quantitative analytical methods Strong presentation-building, storytelling, and data visualisation skills Detail orientation, with some experience of more broad strategy design and process management A proven track record in delivering sustainable improvements, with a hands-on approach and outside-the-box mentality Creative problem solving and cutting through complexity with simple solutions Relevant experience in a regulated complaints environment Experience with Google Workspace, e.g. Google Sheets, Google Slides Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Technical Programme Manager About the role At Capital One, a strong emphasis on technology enabled change is vital as a large proportion of our business strategy is enabled through technology related change. As a Technical Program Manager (TPM), we’re looking for someone that can help us build world class technical solutions, to ultimately enable Capital One customers to have incredible experiences. You will play a key role in defining and delivering the future of Capital One architecture. In this role you'll not only be working with a dynamic tech team, but also collaborate with cross functional teams across the business to help define product roadmaps and ultimately future strategy. In addition to the technical programs, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organisation what a great TPM can achieve. We’re always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That’s where you come in. What you’ll do Lead programs that deliver on critical business goals, overseeing the full lifecycle including planning, execution and delivery Bring cross functional resources together to tackle a wide range of technical business problems Contribute to the evolution and the effective day to day running of the TPM and wider change management function, leveraging your industry knowledge and experience to help build a best in class TPM function Inspire and influence others to focus on solving clear customer problems and deliver with a customer-first mindset. Provide clear communication and coordination between delivery teams and wider business stakeholders Adapt your methodology and style to suit different scenarios Challenge and stress testing plans, scope and delivery approaches Deal with ambiguity and navigating effectively when processes are not clearly defined or understood Identify ways to improve overall efficiency and ways of working for the TPM and delivery teams What we’re looking for Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives Excellent problem solving skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business Proven experience of managing cross team dependencies, risks and issues You are confident in leading through ambiguity, in a fast paced, changing environment Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. A credible track record of improving the effectiveness of delivery Proven experience of managing cross team governance and reporting A passion for leading, coaching and nurturing the very best talent Comfortable working in a complex regulated environment (experience is desirable) Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our Nottingham office and expected to be in office 3 days a week. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be handsomely rewarded with a role contributing to the long term strategy for an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit: We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Aureos are seeking a talented and experienced Proposals Manager to join our growing infrastructure team. This is a key role where you will lead the development of high-quality bids for complex infrastructure projects, helping us secure strategic work across our rail, highways, energy and nuclear business units. Managing the end-to-end bid process, you will craft compelling written content and collaborate closely with technical experts across multiple disciplines to produce exceptional submissions. Key Responsibilities • Lead and manage the full bid lifecycle across the infrastructure division, from inception to final submission, ensuring timely delivery of high-quality, competitive proposals., • Write, edit, and proofread persuasive and technically accurate bid responses, tailored to client requirements., • Collaborate with subject matter experts, commercial teams, and delivery leads to shape winning strategies and facilitate solution development workshops and reviews., • Coordinate closely with Bid Coordinators to maintain timelines and uphold quality standards across all deliverables., • Analyse tender documentation to extract key requirements, identify win themes, and ensure full compliance with client and internal governance., • Support post-submission activities, including clarifications, presentations, and feedback reviews., • Support internal knowledge sharing and coaching of more junior team members. Skills, Knowledge and experience • Proven experience as a Proposals Manager in infrastructure (minimum 3 years’ experience), ideally with exposure to the highways, energy, rail, or nuclear sectors., • Exceptional writing, editing, and communication skills, with the ability to translate complex technical information into clear, compelling and original content., • Strong project management and organisational skills, able to manage multiple bids simultaneously., • Collaborative and proactive, with the ability to engage stakeholders at all levels., • Knowledge of industry standards, procurement processes, and compliance requirements in infrastructure. Desirable: • APMP or similar bid/proposal management qualification., • Proficient in Microsoft Office (Word, Excel, PowerPoint) and Adobe (Acrobat and InDesign). In return you will receive • Generous Salary, • 25 days Holiday with the option to buy more, • Pension, • Cycle to work scheme, • Free parking, • Health & wellbeing programme, • Employee benefits portal., • On-site parking, • Private medical insurance, • Referral Scheme Equal Opportunities Aureos are an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

If you need support in completing the application or if you require a different format of this document, please get in touch with at UKI.recruitment@tcs.com or call TCS London Office number 02031552100 with the subject line: “Application Support Request”. Role: Admin Officer Job Type: Permanent Location: Nottingham, UK Number of hours: 40 hours per week – full time Ready to utilize your experience and expertise in Office Administration. We have an exciting role for you –Admin Officer. Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. • Build strong relationships with a diverse range of stakeholders., • Gain access to endless learning opportunities., • Work closely with the range of teams within the business to bring products to life. The Role As an Admin Officer, you will be the backbone of our daily operations, ensuring a safe, efficient, and welcoming workplace. You will act as the primary liaison between the office, vendors, and building management, overseeing everything from facility maintenance and health and safety compliance to procurement and event coordination. You have to manage essential office floor services, support financial administration through purchase order tracking, and serve as a key point of contact for staff health and safety needs. Key responsibilities: • Line of communication between the office and the vendors and the landlord/ building management, • Arranging of the required monthly and annual maintenance checks and any ad-hoc maintenance repairs, • Ordering supplies for the office including general office supplies and items for the coffee machine/ canteen, • Maintenance of the office floor including ensuring meeting rooms are kept tidy ready for use, storerooms are kept organized and the coffee machine stays stocked with coffee beans and chai/ chocolate powder etc., • Communicating with the finance team to raise and track required purchase orders for the maintenance work and any orders placed, • Tracking and reporting of company card spends and raising purchase order requests and processing receipts and invoices, • As the Health and Safety Executive for the office floor, responsible for maintaining the health and safety of the office, ensuring services are up to date to remain compliant and completing the monthly reports and risk assessments, • Assisting the team with any ad-hoc concerns or issues, Organising events., • Arrangement and monitoring of the keycard systems for the floor including creating new keycards for new staff, visitors, any required contractors, removing access for staff who leave, and producing monthly reports to track employee and visitor access. Your Profile Essential skills/knowledge/experience: • Familiarity using MS Office, O365 (Outlook, Teams, Word, Excel, PowerPoint), • Strong verbal/written communication; high level of organization; procurement and budget tracking; ability to prioritize multiple ad-hoc tasks., • Proven experience in office administration, facilities management, or a similar operational support role. Desirable skills/knowledge/experience: • Proficiency in Health & Safety (HSE) regulations; understanding of DSE (Display Screen Equipment) assessment protocols., • Event planning experience; proficiency in managing electronic access/keycard systems; advanced skills in reporting and data tracking. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity and inclusion motto is ‘Inclusion without Exception’. Our continued commitment to Culture and Diversity is reflected across our workforce implemented through equitable workplace policies and processes. You’ll find a welcoming culture and many internal volunteering and social networks to join (these are optional). Our diversity, inclusion and social activities include 12 employee networks such as gender diversity, LGBTQIA+ & Allies, mental health, disability & neurodiversity inclusion and many more, as well as health & wellness initiatives and sports events and we sponsor the London Marathon. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. If you are an applicant who needs any adjustments to the application process or interview, please contact us at UKI.recruitment@tcs.com with the subject line: “Adjustment Request” or call TCS London Office 02031552100 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. Next Steps Due to a high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Join us and do more of what matters. Apply online now.

Job Title: Occupational Health Physician Location: Home based Salary: £85,000 - £135,000 (FTE) per annum depending on experience and qualifications Contract Type: Permanent Hours: Part time or Full time - minimum 3 days per week Right to live and work in the UK is required for this role Role Summary We are seeking an experienced Occupational Health Physician to join our team in a home based role. There will be the requirement to carry out some on-site delivery local to your area when required. You will be required to carry out: • Conducting both telephone and face to face consultations, • Sickness absence management, • Attendance and performance case management, • Ill-health retirement advice, • Pre-Placement consultations, • Health surveillance, • HAVs Tier 4 assessments This position is also ideal for an experienced Doctor who has completed their Diploma in Occupational Medicine and is seeking to transition into the Occupational Health sector as an OHP. Through our market-leading mentorship programme, you will receive full training and one-to-one support during your first year in the role. Therefore, even if you have not yet gained hands-on Occupational Health experience but hold the DipOccMed qualification, we warmly encourage you to apply. A full job description can be found at the bottom of this advert. Who Are We Looking For? • Diploma in Occupational Medicine (Dip Occ Med) or AFOM/MFOM, • Full registration with the General Medical Council (GMC), • A Medical Practitioner who has, since full registration, consolidated their skills and continued their medical education in line with the requirements for Revalidation. What Can We Offer You? • 25 Days Annual Leave + Bank Holidays, • Buy and Sell Holiday Scheme, • Life Assurance, • Pension Scheme, • Health Cash Plan, • Volunteer Days, • YuLife Employee Benefits Platform, • Save As You Earn Scheme, • Eye Test Vouchers, • Flu Vaccination Scheme, • Cycle to work scheme, • Clinical Training Academy, • Paid CPD Days, • Professional Registration Fees Paid, • RAVE Awards, • Employee Assistance Programme, • Right to Request Flexible Working From Day 1 About Us Optima Health is the UK's largest provider of Occupational Health and wellbeing services, supporting organisations across both the public and private sectors. With a heritage dating back to 1947, we have been helping employers create healthier, high-performing workplaces for generations, and we continue to evolve with innovative, practical solutions that make a real difference. At the heart of our story are our people. We bring together like-minded professionals who are passionate about improving workplace health and wellbeing and delivering meaningful support to the organisations we work with across the UK. When you join Optima Health, you become part of something bigger. We invest in our people/you through structured induction, ongoing training and tailored career development, helping you build the skills and experience to grow your career. Together, we live our values: One Team – There are no barriers in our business. We trust each other and work together as one team to deliver what our clients need. We all have a part to play in our future, and everyone's contribution is important and valued. Doing the Right Thing – We operate to the highest standards. Success is underpinned by honesty and integrity, and by doing what we say we will do. We care about the impact of our work on our people, our clients, their employees, society, and the world we live in. Caring for our colleagues' wellbeing and respecting their time, energy and balance is fundamental to this value. Shaping Tomorrow – We are always looking for ways to improve and innovate. We train, support and empower future leaders, invest in market-leading propositions and use technology to advance service and clinical outcomes. We evolve how we work - embracing smater, more flexible approaches that help our people thrive both professionally and personally. Never Too Big to Care – We always retain a client-first approach. Every client, and every one of their employees that we support, matters. We work in partnership to optimise workplace health and wellbeing, sharing in the benefits of growing together. Optima Health is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, gender or gender expression, disability, race or ethnicity, religion or belief or sexual orientation.

Job Title: Bid Writer - Occupational Health Location: Homebased, UK Salary: up to £42,000 per annum (flexible depending on experience) Contract Type: Permanent Hours: Full Time, 37.5 hours per week – Monday to Friday Right to live and work in the UK is required for this role Applications will only be considered where there is Occupational Health Bid experience About Us Optima Health is the UK's largest provider of Occupational Health and wellbeing services, supporting organisations across both the public and private sectors. With a heritage dating back to 1947, we have been helping employers create healthier, high-performing workplaces for generations, and we continue to evolve with innovative, practical solutions that make a real difference. At the heart of our story are our people. We bring together like-minded professionals who are passionate about improving workplace health and wellbeing and delivering meaningful support to the organisations we work with across the UK. When you join Optima Health, you become part of something bigger. We invest in our people/you through structured induction, ongoing training and tailored career development, helping you build the skills and experience to grow your career. Together, we live our values: One Team – There are no barriers in our business. We trust each other and work together as one team to deliver what our clients need. We all have a part to play in our future, and everyone's contribution is important and valued. Doing the Right Thing – We operate to the highest standards. Success is underpinned by honesty and integrity, and by doing what we say we will do. We care about the impact of our work on our people, our clients, their employees, society, and the world we live in. Caring for our colleagues' wellbeing and respecting their time, energy and balance is fundamental to this value. Shaping Tomorrow – We are always looking for ways to improve and innovate. We train, support and empower future leaders, invest in market-leading propositions and use technology to advance service and clinical outcomes. We evolve how we work - embracing smater, more flexible approaches that help our people thrive both professionally and personally. Never Too Big to Care – We always retain a client-first approach. Every client, and every one of their employees that we support, matters. We work in partnership to optimise workplace health and wellbeing, sharing in the benefits of growing together Role Summary The Bid Writer is responsible for producing high-quality, relevant new bid/re-bid documents on time and within the governance framework. This will involve liaison with key internal stakeholders (sales, operations, finance, clinical) as well as with the client direct and direct writing. This role is about identifying service solutions for strategic sales activity and is pivotal in the formation of key win themes and the production of a first class bid document. The role also provides general marketing support to the Business Development Team assisting in the co-ordination and production of marketing and presentation materials. It also involves collaborating with colleagues and coordinating outside agencies to produce documents to required standards. A full job description can be found at the bottom of this advert Who Are We Looking For? • Minimum of 12 months experience working as a Bid Writer in an Occupational Health organisation, • Strong communication, written and oral, and presentation skills., • Good commercial understanding., • Discipline in applying quality assurance and governance., • Able to work under significant pressure and against challenging timescales (may involve out of hours working as required to meet deadlines)., • High levels of IT literacy to include Advanced Excel, Word, and PowerPoint, • Visio and other design tools., • IT Portals and e-Auction familiarity. What Can We Offer You? • 25 Days Annual Leave + Bank Holidays, • Buy and Sell Holiday Scheme, • Life Assurance, • Pension Scheme, • Health Cash Plan, • Volunteer Days, • YuLife Employee Benefits Platform, • Save As You Earn Scheme, • Eye Test Vouchers, • Flu Vaccination Scheme, • Cycle to work scheme, • Clinical Training Academy, • Paid CPD Days, • Professional Registration Fees Paid, • RAVE Awards, • Employee Assistance Programme, • Right to Request Flexible Working From Day 1 Optima Health is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, gender or gender expression, disability, race or ethnicity, religion or belief or sexual orientation.

Job Description Handkerchief Day Nursery Hours: Perm | 40 hours per week | Monday – Friday - £12.76 per hour About Us: Handkerchief Nursery is a vibrant and nature-focused nursery that offers an exciting outdoor forest school experience. Our nursery is home to a variety of animals, and we engage in outdoor activities such as fire-making and nature exploration. We believe in providing stimulating and purposeful learning opportunities for all our children, inviting parents to join in activities and supporting our community. Additionally, all of our children participate in Jo Jingles every week, where they thrive and engage with the music in a fun and stimulating way. Children's earliest years are fundamental to shape their lifelong outcomes; therefore, we are committed to fostering nurturing environments with high quality teams to deliver exceptional care and education for all our teams and their families. Requirements What do we need from you?- Passion and commitment to working in childcare - Ability to work shifts between 7.00-6.30pm Monday to Friday working 40 hours per week - Commitment to continual development - Have sound Knowledge of EYFS - NNEB, BTEC Nat Dip, CACHE Dip in Childcare, NVQ level 3, EY Educator Benefits Why Join Us? At Family First, we value our team members and offer a comprehensive benefits package, including: · Annual leave: 24 days’ holiday, plus bank holidays and an extra paid day off for your birthday · Childcare discount: 75% off nursery fees for team members · Wellbeing support: Access to a confidential Employee Assistance Programme helpline · Learning and development: Tailored training and development opportunities to support your career growth · Pension: Company pension scheme · Employee discounts: Access to Perkaboo employee discounts · Mentoring: Employee mentoring programme · Health and wellbeing: Dedicated health and wellbeing support · Refer a Friend scheme: Earn up to £750 through our referral programme We are committed to safeguarding and protecting the welfare of children and expect all staff and volunteers to share this commitment. A Disclosure and Barring Service Certificate will be required for all posts. This post will be subject to enhanced checks as part of our Safeguarding Duty. Handkercheif Nursery is part of the Family First Group where we take great care to treat everyone as a person, with equal rights and responsibilities to any other individual, whether they are an adult or a child. We are committed to providing equality of opportunity and anti-discriminatory practice for all children and families according to their individual needs. Discrimination on the grounds of gender, age, race, religion or belief, marriage or civil partnership, disability, sexual orientation, gender reassignment, pregnancy or maternity, ethnic or national origin, or political belief has no place within the Family First Group.

Job Description Join Our Passionate Team of Flex Early Years Educators Flexible nursery work with weekly pay and a £500 joining bonus for Level 3 practitioners. Join the Family First Flex Team and make a real difference every day. Get the flexibility of agency work with direct access to shifts across our nurseries. Whether you're juggling studies, managing childcare, or re-entering the workforce, our internal bank roles offer the perfect mix of flexibility, support and growth. Receive a £500 bonus after your first 200 hours – that’s around a week’s pay for a full-time Level 3 practitioner, on us. T&Cs apply. Why Choose Family First Flex? Since 2019, Family First has been dedicated to becoming the UK's leading childcare provider by placing families - children, parents, and colleagues - at the heart of everything we do. Starting with four nurseries in London, we now operate over 100 locations nationwide. We deliver exceptional, child-centred care and education while nurturing a supportive environment where our teams can thrive. What You’ll Love About Us: Flexibility: Take control of your work schedule by customising your shift patterns to fit your lifestyle. Simplicity: Easily manage your shifts and pay using our user-friendly app - designed to make your work life hassle-free. Variety: Choose the option that suits you best, whether that’s focusing on one nursery or covering multiple locations locally. Growth: Enhance your skills with our training and development plans, plus access internal opportunities such as apprenticeships and permanent roles. Recognition: Look forward to weekly pay and the chance to shine as our Flex Colleague of the Month. Support: Enjoy a comprehensive induction, uniform, and ongoing training - with a dedicated Flex Partner as your point of contact for any support you need. What The Role Involves: Essential Cover: Step in to ensure that daily tasks such as hygiene maintenance and room setup are completed to the highest standards in our nurseries. Engage and Educate: Work closely with your colleagues to implement the EYFS, using fun, interactive activities to spark children’s curiosity and learning. Prioritise Safety: Uphold robust safeguarding measures while always maintaining health and safety standards. Foster a Nurturing Environment: Collaborate with your team to create a cheerful, secure, and welcoming space where every child feels valued. Who We’re Looking For: Experience & Qualifications: We welcome candidates with a recognised Level 2 or Level 3 qualification in Childcare or Early Years Education (e.g., NVQ, CACHE or BTEC), ensuring a strong foundation in early years practices. Safeguarding: You must be committed to child protection and have a solid understanding of safeguarding practices to ensure a safe, nurturing environment. Communication: You should be able to communicate clearly and effectively with children, parents, and colleagues in both written and spoken English. Passion: We’re looking for someone who is empathetic, energetic, and driven to make a meaningful difference in the lives of children. Apply Today! Take the next step and explore a role that fits your lifestyle while making a positive impact on children’s lives. Apply now, and our recruitment team will guide you through the process. We look forward to welcoming you to the Family First community! We are committed to safeguarding and protecting the welfare of children and expect all staff and volunteers to share this commitment. A Disclosure and Barring Service Certificate will be required for all posts. This post will be subject to enhanced checks as part of our Prevent Duty. Family First Group take great care to treat everyone as a person, with equal rights and responsibilities to any other individual, whether they are an adult or a child. We are committed to providing equality of opportunity and anti-discriminatory practice for all children and families according to their individual needs. Discrimination on the grounds of gender, age, race, religion or belief, marriage or civil partnership, disability, sexual orientation, gender reassignment, pregnancy or maternity, ethnic or national origin, or political belief has no place within the Family First Group. #FLEX

Discrimination on the grounds of gender, age, race, religion or belief, marriage or civil partnership, disability, sexual orientation, gender reassignment, pregnancy or maternity, ethnic or national origin, or political belief has no place within the Family First Group. Level 2 Practitioner Do y

Esland employees are responsible for promoting equal opportunities for all and for challenging any behaviour or practice which discriminates against any young person or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, or any other perceived difference. The rol

Semi skilled labourer (Handyman) LOCATION: Nottingham START: ASAP DURATION: 3 WEEKS PAY RATE: £14.00 - £17.00 START/FINISH TIME: 7:00 - 18:00 MON - FRI An all rounder with basic knowledge of plumbing, happy to unblock showers, being able to change shower mixers etc. YOU WILL NEED: A current CSCS Card Full PPE (INC helmet) An understanding of Health & Safety Be able to provide references from relevant previous work Right to work in the UK We have lots of work and strong relationships with major players in the market. You will be paid weekly on a Friday. If you do well in this role, we will try and keep you in work. FOR MORE INFO. Please contact Sam @Search on (phone number removed) or Joe @Search on (phone number removed) or Apply now Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Job description PSR Solutions are recruiting for a Design Manager in Leicester to work on a new build commercial scheme. Location: Leicester Salary: £350 - £500 per day My client is a main contractor specialising in multi-million new build projects. They are currently seeking a freelance Design Manager for a commercial scheme in Leicester. As Design Manager on this project, your duties and responsibilities will include: Attending and contributing to design meetings Liaising with clients, architects and external consultants Managing site audits and creating proactive risk assessments Ensuring sub-contractor compliance with client specifications Ensuring project completion in line with programme Value engineering/ resolving technical and design issuesRemuneration Our client is providing exceptional pay rates dependant on the individuals experience. What to do next: If you would like to know more about this position, please call Andy Ward on (phone number removed). Our objective is to be an equal opportunities employer. Because of this we welcome applications from everyone regardless of Age, Disability, Gender reassignment, Marriage and Civil partnership, Pregnancy and maternity, Race, Religion or belief, Sex and Sexual orientation or any other personal characteristic

Ivy Resource Group are working with a well-established new build housing developer to recruit an experienced Senior Site Manager for a permanent role based in Cotgrave, Nottingham. The Company: Our client is one of the UKs largest residential property developer specialising in new build homes and large-scale housing developments, the company has grown into a major national housebuilder, delivering homes ranging from apartments to family houses across England, Scotland and Wales. The role entails: Lead and manage all site activities on a large new build housing development Oversee subcontractors, ensuring works are completed safely, on programme, and to required quality standards Manage daily site reporting, compliance checks, and coordination with technical, commercial, and planning teams Drive productivity and maintain strong relationships with stakeholders and local authorities Ensure H&S processes are adhered to across site, promoting a safe working environment at all times Report directly to senior leadership and provide regular updates on progress, risks, and resourcing Essential requirements: Proven experience as a Senior Site Manager within a PLC housebuilder Strong background delivering new build housing projects Excellent leadership, communication, and organisational skills Ability to manage multiple trades and maintain high standards of quality and safety SMSTS and First Aid certifications (mandatory) What are we looking for? A strong background as a Senior Site Manager Strong IT Skills (MS Word, Excel, Outlook) Proactive with the ability to work and manage time effectively Relevant industry qualifications Salary & Benefits Competitive salary of £68,000 - £72,000 + Car / Car allowance and Package How to apply: Submit your CV and a member of our team will get back to you. Ivy Resource Group are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. IND123

Passive Fire Estimator - Nottingham Are you an Estimator looking to move into a specialist, high-growth market? Whether you’ve worked in passive fire or come from construction or M&E estimating, this is a chance to step into a role with real long-term demand and progression. Package Salary circa £35,000 DOE 22 days annual leave, rising to 30 with service + BH Enhanced Pension Flexi-holiday Long service awards The Role You’ll be responsible for pricing and winning work across: Fire Doors Fire Dampers Fire Stopping Smoke ControlKey Responsibilities Prepare accurate, competitive estimates and tenders Review drawings, site reports, and specifications Liaise with suppliers and subcontractors for pricing Support bid submissions and client proposals Work closely with operations for project handoverWhat We’re Looking For Estimating experience (construction, M&E, or passive fire) Strong commercial awareness and attention to detail Ability to manage multiple tenders and deadlines Good communication skillsPassive fire experience is ideal—but not essential. If you’re interested in discussing this role, please apply today and V7 Recruitment will reach out to disclose further details. V7 Recruitment is an equal opportunities employer and does not discriminate on the grounds of age, disability, gender, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. All applications will be considered solely on merit and suitability for the role. Please note that by applying for this position you are giving consent for V7 Recruitment to process and store your personal data in line with our Privacy Policy. We may contact you about this and other suitable opportunities. You can request your data to be removed at any time by contacting us

Commissioning Manager – M&E - Based in Norway or Finland – accommodation paid by company - £120k basic salary & car (fuel paid for), 27 day holiday €60 per day food allowance, healthcare, all accommodation costs covered (for family as well), 8% matched pension “Mission Critical” experience – so data centre , pharmaceutical, battery storage facilities, nuclear or power station The opportunity: Fancy being a Commissioning Manager on a multi billion pound project that is seeing 7 data centres built in Norway & Finland? One of the worlds leading projects of this current time in this space for a world leading consultancy? On that basis, we are looking for 2 M&E Commissioning Managers on a permanent basis to use your expertise on these mega projects as the projects continue on. So a real chance to get some of the most interesting project experience with other high profile projects to get your teeth in to once these are done (in about 6 years)… We’re actually open to the background here, but something “mission critical” so the likes of data centre (obviously), pharmaceutical, battery storage facilities, nuclear or power station etc. Norway & Finland location: The elephant in the room is these roles are based in Norway and Finland so you would have to relocate out there. But lets be honest, it’s better out there than the UK these days! So that’s an easy sell… Add on the outstanding package of £120k basic salary, all accommodation covered (and that’s same for family), car (fuel paid for), 27 day holiday €60 per day food allowance, healthcare, all accommodation costs covered (for family as well), 8% matched pension that makes the decision pretty easy for a lot of people. We’ll even handle your visa’s too, so all sorted. The Person: We’re actually open to the background here, but something “mission critical” so the likes of data centre (obviously), pharmaceutical, battery storage facilities, nuclear or power station etc. We’re more bothered about getting the right “person” in who can add value from day one and use your expertise on the commissioning of these mega data centres, which is set to go no for the next 6 years at least. What next? Sound interesting? Simply hit apply and I can run through this with you in detail V7 Recruitment is an equal opportunities employer and does not discriminate on the grounds of age, disability, gender, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. All applications will be considered solely on merit and suitability for the role. Please note that by applying for this position you are giving consent for V7 Recruitment to process and store your personal data in line with our Privacy Policy. We may contact you about this and other suitable opportunities. You can request your data to be removed at any time by contacting us

Are you tired of the routine that comes with permanent roles? Looking for the freedom to choose when and where you work each week? If you're an experienced, compassionate Registered Mental Health Nurse with at least 6 months UK experience, and seeking your next meaningful opportunity in Bradford and the surrounding areas, this could be the perfect fit! We offer flexible ad-hoc or block booking shifts with several clients, covering weekdays, nights and weekends. The Role As a Registered Mental Health Nurse, you will: Deliver high-quality mental health care across various private settings Work closely with multidisciplinary teams to support individual care plans Monitor and respond to patient's clinical needs, escalating when necessary Maintain accurate records using electronic systems in line with professional standards Report directly to ward managers or clinical leadsWe're Looking For NMC registered RMN with relevant mental health experience Enhanced DBS Three years of employment references Strong communication and clinical decision-making skills A compassionate, patient-centred approach with the ability to adapt quickly to new teams and environmentsWhat's In It For You Fully flexible shifts to suit your availability Free DBS check Fantastic, competitive hourly rates Complimentary uniform In-house training including PMVA, MAPA, PEG, Buccal administration, Immediate Life Support and Basic Life Support certificationsApply Now! If you are seeking flexible, consistent shifts, take the next step towards a better work-life balance and apply today! Please send your CV to: (url removed) Alternatively, reach out to a member of our team to discuss this opportunity further on (phone number removed) Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Engineering Team Leader Food Manufacturing Shifts: Week 1 = Sunday - Tuesday Week 2 = Sunday - Wednesday Role: To carry out planned preventative, predictive and breakdown maintenance, repairs, refurbishment, installation, improvement and modification or upgrade of plant, food production, high-speed packaging and site services and, facilities maintenance Drive continuous improvements & process improvement work Carry out project work–electrical installation & modificationElectrical fault finding & modifications of PLC’s, HMi’s, SCADA Systems and Control Panels Mechanical repair and fault finding and routine plant preventative maintenance To work with the Engineering Manager to drive a positive team culture Requirements: Must have a minimum NVQ Level 3 Engineering Qualified to City & Guilds / ONC / HNC in Engineering is desirable Both strong electrical & mechanical fault finding and repair skills, 18th edition preferable Must have worked in fast-paced environment–Ideally manufacturing We act as an Employment Agency/Business with regards to this vacancy. As an Equal Opportunities employer we welcome applications regardless of race, gender, nationality, ethnic origin, sexual orientation, religion, marital status, disability or age. All applicants are considered on the basis of their merits and abilities for the job

JOB TITLE: Credit Controller SALARY: £27,000 - £28,500 per annum BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more. Established in the 80’s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we’re an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. We have an exciting opportunity for a Credit Controller who will be responsible for the processing of credit stopped orders, ensuring timely payments are made, processing incoming funds. You will also reconcile invoices and resolve account queries without loss of customer goodwill. This role is for an individual who thrives in a fast-paced environment, requiring a true professional who can take ownership and responsibility as well as being able to work on their own initiative and to deadlines. You will be working as part of a team, with colleagues across functions and key clients. You will be responsible for ensuring payments are collected, driving minimal aged and outstanding debt across the customer base. LOCATION: Nottingham – Hybrid working with 3 days in the office COMMUTABLE LOCATIONS: Nottinghamshire, Leicestershire, Derbyshire, Northamptonshire, Lincolnshire, South Yorkshire. JOB SPECIFICATION: Credit Controller The responsibilities include, but are not limited to: Identifying and collecting overdue debts and debts falling due and ensuring that future payments are made to terms Identifying, documenting and progressing to completion all customer queries and liaising with the customer services department/sales to ensure queries are resolved Processing and vetting all credit stopped orders, minimising complaints from sales and customers, and approving credit stopped orders for release same day To maximise sales whilst ensuring that there is no exposure to the company on uninsured debt, whilst maintaining a close working relationship with sales and customers Identifying alternative options for extending credit Maintain the sales ledger effectively by ensuring unallocated cash figures are at a minimum, credit notes are allocated to invoices where appropriate and correct use of journals and discounts applied Monitor the payment performance of existing customers and advise the credit manager of cases where payment performance has significantly deteriorated REQUIREMENTS: Credit Controller We are looking for someone with experience of chasing outstanding debt, who works well under pressure and is methodical and applies logic to tasks and decision making. Excellent Excel skills are essential as are strong telephone skills and experience of dealing with customers over the phone. KEYWORDS: Credit Control, Excel, Debt Recovery, Credit Management We believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences. We proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, colour, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law” We are registered Disability Confident Employer (Level 3) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is , we will be happy to action your requests

About this role Join Our Team - Make a Difference Today! We're currently seeking reliable, flexible, and committed support staff to join our team in Nottingham! You must be comfortable working with: Rehabilitation & Recovery Adult Eating Disorders Mental Health Secure Units We need candidates who are: ✔️ Able to work across multiple wards ✔️ Flexible with short notice and last-minute shift requests ✔️Comfortable providing weekly availability and responding quickly when needed Shift Options Available: ✔️ Regular part-time to full-time shifts ✔️ Flexibility to choose what suits you ✔️ Daily last-minute shifts available To be considered, you must have: ✔️A minimum of 6 months experience in a UK care or support role ✔️Experience supporting individuals with mental health needs or learning disabilities ✔️Confidence in delivering personal care ✔️Ability to provide 3 years of work references and an overseas police check (if applicable) ✔️Overseas Police Check (if you live in the UK for less than 5 years) Key Responsibilities: • Supporting adults as part of a multidisciplinary care team - Providing personal care and emotional support - Maintaining accurate care plans and reporting safeguarding concerns - Promoting independence and dignity at all times Why Join Us? ✔️Flexible hours that suit your schedule ✔️Holiday pay included ✔️Free, ongoing online training ✔️Free DBS update service Apply Now If You Are: • Comfortable with last-minute shifts - Restraint-trained - Looking to grow with a dynamic, values-driven agency - Be part of something meaningful. Start your next shift as soon as tomorrow! Apply today! Unfortunately, we cannot accept sponsorship/skilled worker visas at this time. AGENCY Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Role: FM Contract Administrator Location: Beeston then Hucknall from July Salary: £14.00ph PAY Hours: 8am - 5pm Monday to Friday Duration: 3 months Temp to Perm MAIN PURPOSE OF FM SCHEDULER: The Scheduler will be responsible for managing incoming calls, workforce planning and reactive maintenance work coming through from external clients. Reporting to the Contract Managers, to work as part of the Contract Management Team, carrying out the duties below. FM SCHEDULER DUTIES & RESPONSIBILITIES: • Scheduling work across the stated contract Reacting to emergencies raised by the client and overseeing engineer's attendance Plan efficiencies of location and response time improvements Schedule PPM's / WAF's to Subcontractors. Taking ownership of workload daily Diagnose technical abilities and fault reported to determine "P" code is correctly applied. Handling customer complaints or queries via telephone, email or letter. Manage completion of PPM's on Maximo. Manage completion of reactive tasks on Maximo. Control and issue engineer's uniform. Production of monthly performance report. Management of Contract performance schedule. Chasing subcontractors' reports/schedules * To achieve the teams agreed performance targets and ensure that SLA's are met FM SCHEDULER SKILLS & KNOWLEDGE: * IT Knowledge: o MS Office o CAFM Systems ESSENTIAL FM SCHEDULER EXPERIENCE: Previous experience in a customer facing role (Customer Services, Admin, PA, Project Management) Excellent communication skills and ability to work well as part of a team Ability to work in a fast-paced environment, multitask and make effective decisions quickly Experience of working in financial performance penalties This PFI contract has responsibility for school sites delivering Hard FM, fabric, pest control, window cleaning, manned guarding and grounds maintenance. Apply now --- Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website

Mobile Electrician - East Midlands An excellent opportunity has arisen for an experienced Electrician to join one of the UK's leading Facilities Management companies, covering Nottingham / Derby and the surrounding areas. The ideal candidate will have a strong electrical background and hold recognised qualifications such as NVQ/SVQ Level 3 in Electrical Installations or Maintenance, along with the 18th Edition as a minimum. The Role You will be working as part of a regional team across a number of retail sites, carrying out a wide range of building maintenance duties. The role involves both planned preventative maintenance (PPM) and reactive works on electrical and mechanical plant. Duties Support other technicians with major and minor maintenance tasks Complete all PPM and reactive maintenance within agreed timescales Ensure all documentation and paperwork is completed accurately Prioritise and carry out minor repairs efficiently Ensure all tools and equipment are available and in good working order Travel to additional sites within the region when required Work closely with colleagues and clients to maintain high standards Represent the company in a professional manner at all times Work in line with company KPI's Accurately update the Mercury system with live job information Qualifications NVQ/SVQ Level 3 in Electrical Installations (or equivalent apprenticeship) 18th Edition Salary / Package Basic Salary: £37289 Standby Payments: £2,535 Additional £1,500 competency payment (upon completion of electrical fault training on catering/bakery equipment) Total package: £41,324 (post-training) + overtime Overtime: 1.5x Monday to Friday 2x weekends OTE typically £45,000 - £50,000+ (higher depending on overtime uptake) Paid travel time Call-out rota: 1 in 4 Company vehicle (with private use) Private healthcare 33 days holiday Life insurance Why Apply? This is a fantastic opportunity to join a well-established organisation that offers strong earning potential, ongoing training, and clear opportunities for progression and development within a supportive team environment. Electrician - FM - Nottingham Electrician - FM - Nottingham Electrician - FM Calibre Search promote equality in the workplace and we welcome applications from all suitably skilled or qualified candidates regardless of their sex, race, disability, religion/beliefs, sexual orientation or age. We act as both an employment agency and employment business

Registered General Nurse - Nottingham & Surrounding areas Are you tired of the routine that comes with permanent roles? Looking for the freedom to choose when and where you work each week? If you're an experienced, compassionate Registered General Nurse with at least 6 months UK experience and seeking your next meaningful opportunity in Nottingham and the surrounding areas, this could be the perfect fit! We offer flexible ad-hoc or block booking shifts with several clients, covering weekdays, nights and weekends. The Role: As a RGN, you will: Deliver high-quality mental health care across various private care settings Work closely with multidisciplinary teams to support individual care plans Monitor and respond to patient's clinical needs, escalating when necessary Maintain accurate records using electronic systems in line with professional standards Report directly to the general service managers We're Looking For: NMC registered RGN with relevant care home experience Enhanced DBS Three years of employment references Strong communication and clinical decision-making skills A compassionate, patient-centred approach with the ability to adapt quickly to new teams and environments What's In It For You: Fully flexible shifts to suit your availability Free DBS check Fantastic, competitive hourly rates Complimentary uniform In-house training to upskill, incluing PEG, Catheter, Buccal administration, Immediate Life Support and Basic Life Support certifications Apply Now! If you are seeking flexible, consistent shifts, take the next step towards a better work-life balance and apply today! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Job Title: Graduate Account Manager Location: Nottingham Salary: £30,000 plus uncapped bonus Job Type: Full-time, Permanent About Us: At Baxter Freight, we don't just move cargo; we are 'Solutions Architects' for the global supply chain. Founded in Nottingham in 2014. The Opportunity How does working for a rapidly growing business with a vibrant, supportive culture sound? If you're a graduate with a 2:1 degree, we have a role that builds your skills, rewards resilience, and offers significant long-term progression. Here's how the scheme looks: First year - Stage 1 Account Manager - Basic Salary - £30K12+ months - Stage 2 Account Manager - Basic Salary - £35K24+ months - Stage 3 Senior Account Manager - Basic Salary - £40K36+ months - Stage 4 Account Partner - Basic Salary - £45K48+ months - Stage 5 Senior Account Partner - Basic Salary - £50K & a company carThe Impact You Will Have: Step into the fast-paced, dynamic world of logistics. You will become an expert in road, rail, sea, and air freight solutions, collaborating with global businesses to navigate the ever-changing landscape of customs, legislation, and complex goods transport. As an Account Manager, you will act as a Solutions Architect, providing not just any solution, but the right one, to ensure our customers achieve their commercial objectives. You will have full autonomy over your sales cycle, from sourcing leads to managing your account portfolio. Supporting You Along the Way We are committed to your long-term success. From day one, you will receive structured learning to equip you with knowledge of our market-leading solutions. You will benefit from dedicated support, including 1-2-1 coaching with senior team members to accelerate your skill development and help you achieve your targets. This performance-based development enables continuous financial and personal progress. A Typical Day Customer Success: Maintain open communication to provide regular updates and ensure a smooth service journey Solutions Sourcing: Liaise with Operations Teams to source and quote the best freight solutions for new and existing customers Relationship Building: Pro-actively source leads, make contact via phone/video, and build strong relationships to meet customer needs and develop future opportunities Journey Management: Oversee all transport journeys, guiding customers through any complexities or hitches that arise Continuous Learning: Navigate the ever-changing world of logistics, eager to learn and develop your knowledge with support from industry professionalsIs This Role for You? Do you have a 2:1 degree? Do you have a minimum of 6 months customer-facing experience? Are you confident in reaching out and instigating conversations with potential customers? Are you passionate about providing value to customers? Are you driven, resilient, and determined to succeed? Can you work independently?What We'll Offer You Besides a great work environment, here are some of our core benefits: Contributory pension (up to 6% employer contribution) Life Assurance of 4 times basic salary 25 days holiday plus bank holidays Office-based, Monday - Friday, 9 am - 5 pm (inclusive of 1 hour lunch) Family Focus: Up to 8 weeks paid Enhanced Parental Leave Culture of internal promotion and progression Paid professional development day each year with a training allowance Wellness Package: Employee Assistance Programme (EAP), Gym allowance, and Dental plan Culture & Community: Regular social events, free weekly breakfast/team lunch, sustainable travel allowance, and paid volunteering days with our partner or chosen charity. Modern, open-plan offices with an on-site coffee house and dedicated wellbeing room.Our Commitment to Diversity & Inclusion Baxter Freight is an equal opportunity employer committed to building a diverse and inclusive team where everyone can thrive. We recruit, train, promote, and reward individuals based on skills, experience, values, and potential, regardless of background (including race, religion, gender, sexual orientation, disability, or age). Inclusive Recruitment at Baxter Freight Our recruitment process is designed to be fair, consistent, and inclusive. We hire for skills, attributes, experience, required qualifications, and potential, not background. To support fair shortlisting and help reduce unconscious bias, we aim to anonymise direct applications in the early stages. To assist with this, please remove personal details such as your name, photo, date of birth, university/school name, and societies/affiliations from your initial application. Please do ensure you include your postcode so we can consider a reasonable commute and work-life balance, as well as your email or phone number for our Recruitment Team to contact you. If you require any support or adjustments during the recruitment process, please contact us directly. For further information on the role and the team here at Baxter Freight please visit our website and careers page. Please click the APPLY button to send your CV for this role. Relevant Keywords: Graduate Scheme, New Business Executive, Sales Consultant, Customer Success, B2B, Sales Executive, BDM, Business Development Executive, Graduate Sales Executive, Graduate Business Development

College Director Reference number: JR(phone number removed) Location: University of Nottingham International College Working pattern: Full Time, 37.5 hours per week Contract Type: Permanent Number of roles: 1 Salary: £76,000 per annum plus up to 10% bonus potential We are looking for a College Director to join our team. We are looking for a motivational leader who can build on this success and drive the College in the next phase of its development. This is someone with exceptional relationship management skills, an unwavering commitment to student and customer-focused excellence and the ability to lead a team with fairness and inclusivity, whilst demonstrating a commitment to having a diverse, high-performing team. This is an exciting opportunity to lead a thriving international college which boasts a diverse and talented student body. As College Director at UNIC you will be responsible for the leadership and direction of the College. Your focus will be to ensure that the College delivers an exceptional experience to each student – from the quality of teaching and support through to the standard of facilities, the high level of pastoral and wellbeing support and overseeing a 24 hour experience. You will support all staff in the College to deliver outstanding service and ensure the successful progression of our students to the University of Nottingham. We welcome applications from those with experience gained from many sectors who can demonstrate their skills and approach are transferrable to Kaplan International Pathways. This is an excellent opportunity for an exceptional educational leader who is looking to expand their skills and build their career with an industry leader. What you’ll bring to the role Extensive experience of leading teams in an educational or student-driven context. Knowledge of the needs of international students within an academic, welfare and experiential environment. A strong and demonstrable commitment to inclusive student and customer-centred delivery. Excellent relationship management, organisational, interpersonal and communication skills. Strong leadership and management skills, with a willingness and ability to lead inclusively. Experience in managing resources and budgets and good financial planning skills. Excellent teamworking skills, both as a leader and as a member of different teams. A commitment to, and proven track record of, improving and enhancing performance of teams and operations. Undergraduate degree or equivalent qualification. A postgraduate degree or equivalent qualification would be desirable. What we do Kaplan International Pathways, a division of Kaplan Inc., offers international students a wide range of flexible study options - from University preparation programmes in the UK, Australia, USA and Japan through to full degree programmes in Singapore, Hong Kong and Australia. Through our academic partnerships with leading universities, our expertise in student recruitment, our exceptional teaching and a real focus on customer service and pastoral care, each year we are proud to welcome thousands of students from more than 100 countries through the doors of our colleges. In the UK, we operate 9 campus-based colleges in partnership with Bournemouth University, University of Glasgow, University of Liverpool, Nottingham Trent University, University of Nottingham, University of Brighton, University of Essex, University of York and University of West of England, Bristol and an off-campus college in London offering pathways to 7 leading well-ranked UK universities. What we offer As well as a competitive salary, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes: 28 days annual leave* Big discounts on Kaplan courses for you and your family 24/7 confidential helpline providing counselling and other support services Company pension contributions Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels Medicash Health Cash Plan *Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time. How to apply: Please apply with CV and cover letter detailing how you meet the requirements of the role no later than 11pm on 8th June 2026. Note, we recommend that you apply at the earliest as we reserve the right to close the role before the closing date if we have gathered a suitable shortlist. Additional Application Information Kaplan is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. This role involves working with learners who are under 18 years old and are exempt from the Rehabilitation of Offenders Act 1974. Recruitment checks are undertaken in accordance with our background-checking policy. Successful applicants will be required to undertake an Enhanced Disclosure (including children’s barred list) via the Disclosure and Barring Service (DBS) check to confirm their suitability to work with children and young people. In addition to the DBS check, for roles that include teaching or coaching, a Prohibition from Teaching Check will be completed through the Teaching Regulation Agency. Please be aware that it is an offense to apply for this role if you are barred from engaging in regulated activity relevant to children. Disability Confident Scheme and Reasonable Adjustments At Kaplan International Pathways, we're dedicated to fostering a diverse, equitable, and inclusive global workforce. As equal opportunity employers, we ensure fair treatment for all employees, safeguarding them from discrimination based on protected characteristics as defined in the Equality Act 2010, and beyond. We actively welcome individuals from varied backgrounds to apply for roles within our organisation, appreciating the distinct viewpoints and contributions they offer. We especially encourage applications from underrepresented groups, including diverse racial and ethnic backgrounds, LGBTQ+ individuals, women, people with visible and hidden disabilities, and individuals of any age or family status. Following the submission of an application, applicants will receive details of how to request their application be considered under our Disability Confident Scheme. Applicants will also be given information on how to request reasonable adjustments if selected for interview. Employee Resource Group Furthermore, we proudly endorse and provide a platform for our Employee Resource Groups, such as Kaplan Pride, Higher Ground Race, Ethnicity and Cultural Heritage Group, and Parents and Carers. These groups serve as vital forums for support, connection, and advocacy within our company. Following the submission of an application, applicants will receive details of how to request their application be considered under our Disability Confident Scheme. Applicants will also be given information on how to request reasonable adjustments if selected for interview

Recruitment Consultant - Construction Sector Nottingham | Permanent | Office-Based + site visits Competitive Basic Salary + Uncapped Commission Ready for a fast-paced, high-reward sales role? Linsco Ltd is one of the UK's leading construction recruitment specialists, supplying skilled trades and professional staff to some of the biggest contractors and house-builders in the industry. Due to continued growth in our Nottingham office, we're looking for a motivated, commercially minded Recruitment Consultant who thrives in a target-driven, sales-focused environment. If you enjoy winning business, building relationships, and earning uncapped commission - this is the role for you. The Role As a Recruitment Consultant at Linsco, you'll be responsible for driving sales and delivering recruitment solutions across the construction sector. Day-to-day you will: Generate new business through proactive sales and outbound calls Build strong relationships with construction clients and decision-makers Source, attract, and place candidates into live site roles quickly Manage vacancies from initial briefing through to successful placement Negotiate rates, terms, and offers with both clients and candidates Develop your own client base alongside a warm client offering with full support from management What We're Looking For We want ambitious, hungry individuals who want to build a career in recruitment sales. You will ideally have: Previous experience in recruitment or a strong sales background Confidence on the phone and a consultative sales approach A competitive, target-driven mindset Resilience and motivation to succeed in a fast-moving market Strong communication and relationship-building skills A desire to earn well and progress quickly Construction recruitment experience is beneficial, but not essential - attitude is key. What's in It for You? At Linsco, performance is recognised and rewarded. You'll receive: ✅ Competitive basic salary ✅ Uncapped commission - high earning potential ✅ Clear career progression opportunities ✅ Supportive, energetic team environment ✅ Incentives, rewards, and regular team events At Linsco Ltd, we are proud to be an equal opportunities employer committed to building a diverse and inclusive workplace. We celebrate individuality and welcome applications from people of all backgrounds, experiences, and perspectives. We do not discriminate on the basis of age, disability, gender identity, marital status, race, religion or belief, sex, sexual orientation, or any other protected characteristic. We believe that diversity drives innovation, strengthens our teams, and helps us better serve our community. Join us and be part of an organisation where everyone is valued, respected, and empowered to succeed. Linsco is acting as an Employment Agency in relation to this vacancy

Net Temps are working with a well-established company who are currently seeking a CSCS Steel Fixer for a temporary role on a Building and Construction site. • Location: Bramcote, Nottingham NG9, • Duration: 2 days, • Pay Rate: £25 per hour Duties of Steel Fixer will include: • Tying L bars to mesh *POTENTIALLY ONGOING* Requirements: • MUST have BLUE CSCS (Steel Fixer), • REQUIRED to wear full PPE (HiVis, hard hat & safety boots), • MUST have working reference, • MUST have the right to work in the UK APPLY NOW! If you’re interested in this vacancy, please contact Mia in the Nottingham office on (phone number removed) to register your details with us. Net Temps are advertising this vacancy in its capacity as an Employment Business. Net Temps Limited supplies temporary, freelance and permanent labour to the construction, precast and manufacturing industries across the UK. Combined, our staff have over 160 years’ experience placing candidates in roles that match their career expectations. Trading for over 25 years we have the client connections to assist your next move. Net Temps is an equal opportunities employer. Our policy is to recruit a diverse workforce and follow the guidelines of the Equality Act. We are committed to equality of opportunity for all and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If this advertisement is expressed to be a temporary position, Net Temps is acting in its capacity of Employment Business

My client is a growing engineering consultancy operating across the UK power and utilities sector. Due to continued project demand, they are looking to appoint an experienced Principal Cable Design Engineer to support the delivery of complex, high-value infrastructure schemes. This is a technically focused role offering the opportunity to lead, check and approve cable design work while mentoring others and contributing to wider business performance. The Role You'll be responsible for delivering technically robust cable designs, ensuring work is right-first-time and compliant with statutory and industry standards. You'll work closely with Project Managers and engineering teams to deliver projects safely, on programme and within budget. Key responsibilities include: Producing, checking and approving cable designs using industry-standard software Leading technical input across projects, including design risk and constraint management Ensuring compliance with CDM, statutory and industry standards Reviewing and critiquing design outputs, drawings and technical notes Supporting project delivery through effective planning, coordination and communication Mentoring and developing less experienced engineers Contributing to forecasting, resourcing and wider business delivery Promoting best practice, lessons learned and continuous improvement About You You'll be an experienced cable design engineer with the confidence to work autonomously while supporting and guiding others. Essential experience: 3-5+ years' experience in cable design Strong background in UK power, utilities, telecoms or related infrastructure sectors Proven use of CYMCAP, ELEK, Cableizer or similar tools Experience delivering designs to time, cost and quality constraints Ability to review, challenge and approve technical outputs Qualifications: Degree in Electrical Engineering (essential) Chartership or working towards (desirable) Key skills & attributes: Strong technical judgement and attention to detail Ability to coach, mentor and lead others Clear and confident communicator at all levels Proactive, ethical and solutions-focused approach Committed to safety, quality and continuous improvement What's on Offer Opportunity to work on nationally significant infrastructure projects Clear progression to Principal level (if not already operating there) Collaborative, people-focused engineering environment Competitive salary and benefits package We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

Job Title: Welder Fabricator Location: Nottingham, NG14 Duration: Ongoing Contract Shifts: Days Start Date: MONDAY 27 APRIL Pay Rate: £24 per hour (CIS), x1.25 Sat, x1.5 Sun We are currently recruiting for experienced Welder Fabricators for site-based work in Nottingham (NG14) on a long-term ongoing contract. START DATE MONDAY 27 APRIL You will mainly be TIG welding on pipe, building a new production facility. • Site work - New Production Facility, NG14 40-50+ hours per week Long-term ongoing contract Immediate starts available £24 per hour (CIS) Flat day shifts OT available - x1.25 Sat, x1.5 Sun Requirements: Valid CSCS Card - Essential IPAF - Desirable Experience TIG welding on pipe. Proven fabrication/welding experience. * Ability to work on-site safely and efficiently. --- Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website

An established and growing consultancy operating across infrastructure, regeneration and development is looking to appoint a Senior Project Manager / Associate Director to support the continued expansion of its Project Management division. Working across major public sector and built environment programmes, this is a key strategic appointment for the business and an opportunity to join a consultancy delivering complex projects throughout the UK. The role will focus heavily on front-end project governance, stakeholder engagement and programme leadership across infrastructure and regeneration schemes, making it ideally suited to someone with strong pre-contract experience gained within a consultancy or client-side environment. This is not a delivery-only or site-based PM role. The successful candidate will have a proven track record operating at the early stages of project lifecycles, managing governance structures, public authority engagement and multidisciplinary consultant teams through complex approval and development processes. The Role Lead the pre-contract delivery of major infrastructure and regeneration programmes Act as the primary interface between clients, stakeholders, public authorities and consultant teams Support programme setup, governance frameworks and strategic project delivery plans Manage multidisciplinary teams across complex public sector projects Lead stakeholder engagement throughout feasibility, business case and pre-construction phases Oversee project governance, reporting, risk management and programme controls Support procurement strategies and consultant appointments Drive collaboration across technical, commercial and delivery functions Contribute to business growth, client development and framework opportunitiesThe Person Strong consultancy or client-side Project Management background Significant experience delivering public sector infrastructure and built environment projects Proven pre-contract experience is essential Strong stakeholder management capability with experience engaging public authorities and governance groups Experience managing multidisciplinary consultant teams Exposure to programme setup and governance within structured environments such as PRINCE2 or similar delivery frameworks Background within infrastructure, regeneration, highways, development or wider built environment sectors preferred Engineering background would be advantageous, although strong regeneration experience would be equally relevant Commercially aware with strong leadership and communication skillsCalibre Search promote equality in the workplace and we welcome applications from all suitably skilled or qualified candidates regardless of their sex, race, disability, religion/beliefs, sexual orientation or age. We act as both an employment agency and employment business

Job Title: Desktop Support Analyst Contract Type: Permanent, Full Time Salary: Up to £29,000 Benefits: Private Medical, Pension, 25 days annual leave, Gym Membership, Cycle to Work Scheme, Employee Assistance Programme Office Location/Working Policy: Onsite Working Hours: (Apply online only) What to wear: Smart casual The Role As a Deskside Support Analyst, you will be part of the Service Operations team, providing face-to-face and on-site technical support to end users. You will act as a key point of contact for resolving hardware, software, and access-related issues, ensuring a high-quality user experience in a fast-paced, security-conscious environment. This role requires strong technical capability, excellent interpersonal skills, and a proactive, customer-focused approach to problem resolution, operating in line with ITIL best practices. Role Responsibilities • Provide deskside and on-site technical support to users, resolving incidents and service requests logged via ServiceNow or other approved channels, • Perform hands-on diagnosis, troubleshooting, and resolution of issues related to desktops, laptops, peripherals, mobile devices, and meeting room technology, • Support Microsoft operating systems, Active Directory / Entra ID, Microsoft 365, and Microsoft Cloud services (including Azure), • Manage user account administration, including account creation, access provisioning, group membership, and password resets using Active Directory / Entra ID, • Install, configure, upgrade, and replace end-user hardware and software in accordance with standard operating procedures, • Escalate complex or unresolved issues to second- or third-line support teams while maintaining ownership and clear communication with the user, • Ensure all incidents and service requests are accurately logged, prioritised, and resolved within agreed service level agreements (SLAs), • Follow documented technical procedures, security standards, and knowledge base articles to ensure consistent service delivery, • Support security and compliance requirements, including endpoint protection, patching, and secure device handling, • Collaborate with service desk, infrastructure, and security teams to support continuous service improvement, • Participate in shift-based or on-call rotations where required to support business operational needs Skills, Knowledge & Experience • Strong working knowledge of current and previous versions of Microsoft Windows and Windows Server, • Hands-on experience providing deskside or on-site end-user support in a corporate or enterprise environment, • Experience using ServiceNow or similar IT Service Management (ITSM) tools, • Solid understanding of Active Directory / Entra ID administration and troubleshooting, • Good working knowledge of Microsoft 365 applications and end-user support, • Familiarity with Microsoft Cloud technologies, including Azure, is desirable, • Understanding of ITIL service management principles and best practices, • Excellent communication and customer service skills, with the ability to engage confidently with users at all levels, • Strong analytical and problem-solving skills with a proactive, solution-driven mindset, • Experience working in a managed service provider The Interview Process ☎️ Screening call: Phone call with our recruitment team to assess your suitability for the role, but also if the role is right for you First interview: A video call over MS Teams with the Hiring Manager + Team Member Second interview: Usually F2F interview onsite at one of our offices About Acora Acora are a progressive full-stack full-service business technology services partner, built for the AI era. Combining the capabilities of a Managed Service Provider (MSP), Managed Security Service Provider (MSSP), IT Consulting, Professional Services and Development company, Acora helps customers achieve breakthrough results - often quicker and at lower risk than they thought possible. We believe in a better working world, where our customers are confident to fully embrace the AI opportunity and generate economic impact. Our Values We’re proud to share the values we live by. They’re not dusty abstract concepts. Our values define our culture: they act as a promise to our customers and a constant challenge to ourselves, both as individuals and as a team, to be Game-Changers. #1 BE THE BEST YOU CAN BE We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers. #2 WE DO WHAT WE SAY When we make a promise, we follow-through - no excuses. We don’t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time. #3 TOGETHER WE WIN Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team – for each other and for our customers. How to become an Acoran . . . If you would like to be considered for this position and want to be part of a growing & innovative company . . . Click "apply" now. To be considered for this position, you must have full rights to work in the UK. Equal Opportunities at Acora Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team

Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Site Services Manager - Print Located: Nottingham (On-Site) Package: Competitive salary, bonus plus additional company benefits About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing To deliver an efficient and responsive business process service, ensuring that customer and employee satisfaction are achieved, Help solve operational problems quickly and efficiently to ensure the most efficient service is provided and understanding Ricoh’s business service lines to continually seek additional business growth. Build relationships with users and manage their perception and expectations, including resolving immediate/simple operational problems, whilst escalating poor performance, to ensure the best levels of customer service are delivered. Responsible for creating and sustaining an engaged workforce within Reprographics through workforce planning, coaching, and developing the team to promote a high performing work culture to meet the current and future needs of the business. Assist the Ricoh Management for the account to maintain the Ricoh Site Procedures Guides to ensure up to date content to allow employees to follow proper procedures and policies to meet customer expectations. Manage key systems/databases in line with the contract to ensure all information is maintained accurately and efficiently as per customer expectations. You will ideally have: To ensure all work carried out is to the highest quality to ensure customer confidentiality, customer deadlines, SLA and KPI’s are met. To provide timely, accurate and relevant management information covering financial and operational key performance indicators for use with both client reporting matrix and Ricoh requirements. To manage stock levels of consumables and materials effectively ensuring that all purchasing is conducted to Ricoh’s organisational guidelines· To support and implement Company initiatives and projects at site level to ensure site and Company success. Follow and adhere to all Ricoh UK policies and procedures, including being responsible for all Ricoh EHS (Environmental, Health and Safety) procedures and guidelines, reporting all hazards and risks to the health and safety representative. Ensure the site is compliant and adheres to the Ricoh Service Excellence methodology We are an equal opportunities employer We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. Striving for inclusion and diversity isn’t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers. To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs. Click here to learn more about life at Ricoh

Location; Nottingham We are working with a leading UK food manufacturing business operating one of the country’s largest chilled and bakery production networks, supplying major retail and foodservice customers nationwide. The site is a high-volume, fast-paced food manufacturing facility with a strong focus on reliability, food safety, efficiency and continuous improvement. This is a great opportunity for a Multi-Skilled Maintenance Engineer to join a well-established engineering team working a 4 on 4 off (2 days / 2 nights) shift pattern. You will be responsible for supporting both planned and reactive maintenance across high-speed food production and packaging equipment in a highly automated environment. The engineering function plays a key role in ensuring production uptime and product quality, with strong emphasis on fault finding, preventative maintenance and continuous improvement initiatives. The business has a strong culture of internal progression and long-term career development. This role would suit a Maintenance Engineer from a food manufacturing, FMCG or fast-paced production environment, who enjoys hands-on fault finding, breakdown response and working within a structured engineering team. responsibilities of a maintenance engineer: Carry out planned preventative and reactive maintenance across food production and packaging equipment Diagnose and repair electrical and mechanical faults across machinery and plant Work on motors, gearboxes, conveyors, sensors, inverters and control panels Respond quickly to breakdowns to minimise production downtime Support planned maintenance during scheduled downtime and quieter production periods Assist with continuous improvement and reliability initiatives across site equipment Ensure all maintenance activity is completed safely and in line with food manufacturing standards Work collaboratively with production teams to maintain efficiency and uptime skills & qualifications of a maintenance engineer: NVQ Level 3 or equivalent engineering qualification (Electrical, Mechanical or Multi-Skilled) Strong electrical fault-finding experience (motors, drives, PLC interrogation advantageous) Solid mechanical maintenance experience Experience within FMCG, food manufacturing or fast-paced production environments Strong diagnostic and problem-solving skills Ability to work independently and as part of a shift-based engineering team Understanding of continuous improvement and reliability practices (desirable) benefits of a maintenance engineer: Competitive salary (dependent on experience) 4 on 4 off shift pattern (2 days / 2 nights) Career progression and internal development opportunities Strong training and upskilling culture Employee Assistance Programme (health and wellbeing support) Retail and hospitality discounts Cycle to Work scheme Refer a Friend scheme Long-term career stability within a major UK food manufacturer If you feel this Multi-Skilled Maintenance Engineer role is right for you, please contact Becky Price or Keeley Mobley Maintech Recruitment for more information or click apply. Maintech Recruitment – Engineering Great Careers Maintech Recruitment are an equal opportunities agency and welcome applications from all suitably qualified persons regardless of sex, religion, belief, political opinion, race, age, sexual orientation, marital status or disability. Please note by applying for this role your data will be processed in line with our privacy policy, available on our website