Credit Controller
18 hours ago
City of London
Credit Controller Purpose of Role To manage and maintain the company’s credit control processes within the Insurance sector, ensuring timely collection of premiums, accurate allocation of funds, and minimization of bad debt exposure. The role supports financial stability and compliance with regulatory requirements. Key Responsibilities Premium Collection & Allocation • Monitor and chase outstanding premiums from brokers and coverholders., • Ensure accurate allocation of received funds to appropriate accounts., • Reconcile premium accounts and resolve discrepancies promptly. Debt Management • Maintain aged debt reports and follow up on overdue accounts., • Escalate problematic accounts and implement recovery strategies., • Work closely with underwriting and claims teams to resolve queries impacting debt collection. Reporting & Analysis • Prepare regular reports on debtor positions for management review., • Analyze trends in outstanding debt and recommend process improvements., • Support internal audits and compliance checks. Stakeholder Engagement • Liaise with brokers, coverholders, and internal teams to ensure smooth credit control operations., • Build strong relationships to facilitate timely payments and resolve disputes. Compliance & Process Improvement • Ensure adherence to FCA, Lloyd’s, and company credit control policies., • Identify opportunities for process efficiency and implement best practices., • Support system upgrades and automation initiatives. Skills & Competencies • Strong communication and negotiation skills., • Excellent organizational and time management abilities., • Analytical mindset with attention to detail., • Proficient in Microsoft Excel and financial systems (experience with insurance platforms such as Xchanging or PPL is a plus)., • Ability to work under pressure and meet deadlines. Experience & Qualifications • Previous experience in credit control within the insurance industry., • Knowledge of London Market and delegated authority arrangements desirable., • Familiarity with FCA and Lloyd’s compliance requirements. Key Performance Indicators • Reduction in aged debt., • Timely collection of premiums., • Accuracy of reporting and reconciliations., • Compliance with regulatory and internal standards. Nashrock Insurance Recruitment is committed to considering candidates from a broad array of diverse experiences and backgrounds. We believe that diversity of thought, background, and experience drives innovation and success. We do not discriminate on the basis of race, ethnicity, gender, sexual orientation, disability, age, religion, or any other characteristic protected by applicable laws. By working with Nashrock Insurance Recruitment, you become part of a supportive and inclusive environment where diversity is not only embraced but celebrated.