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Job Title: IT Service Desk Analyst (1st Line) Role: Permanent Start Date: ASAP Salary: 20k – 23k (depending on experience) per annum Location: Farringdon, London (with travel to clients sites) Job Purpose Provide onsite and remote support to our client systems and users, which includes routine site visits, computer systems and software installations (projects), and computer network and connectivity maintenance. Responsibilities & Duties - Provide 1st line IT support using the service desk and monitoring systems. - Offer troubleshooting, support, and fixes for client IT equipment or network failures. - Provide phone, email or in-person support (onsite and remote) - Client routine site visits to perform IT checks and proactive support. - Walk clients through solutions to solve problems and direct questions to line managers & 3rd party specialists. - Demonstrate great customer service skills and patience. - Update client documentation and record IT environment changes. - Manage and maintain client backups including backup technologies used. - Maintain records of client hardware and software inventory - Assist with maintaining information security through controlled hardware or software installations. - The ability to learn from other staff members and apply the knowledge to future projects or support scenarios. - Follow disaster recovery plans for equipment, power, or security failures when necessary to protect data and security. Requirements - Ideally 1 year working in an IT environment - Basic understanding of IT networking and active directory environments. - Experience with Microsoft Office 365 administration. - Experience within a desktop support or IT administration role. - Good customer services skills - Good written and verbal communication IT Skills and Qualifications - Knowledge of Computers and Networks - Knowledge of Software and Hardware, Decision Making, Problem Solving, Critical Thinking - Strong Written and Verbal Communication, Interpersonal Communication - Attention to Detail, Ability to Work Under Pressure, Ability to Meet Goals, Patience.

Position Category: Sales & Business Development Job Description: We are seeking a dynamic and results-driven Telesales Representative to join our team. In this role, you will play a key part in expanding our network by recruiting drivers and establishing partnerships with car-related businesses, such as garages and dealerships. You will be responsible for cold calling prospective clients, presenting the value of our quartz recovery services, and building long-term relationships. Responsibilities: • Conduct outbound cold calls to recruit drivers and secure partnerships with garages, dealerships, and other car-related businesses. • Present and explain the benefits of quartz recovery services in a clear and persuasive manner. • Build relationships with business owners and decision-makers, addressing any questions or concerns about the partnership. • Meet and exceed sales targets, including the number of recruited drivers and new business partnerships. • Maintain accurate records of all calls, leads, and follow-ups in a CRM system. • Collaborate with the team to refine scripts, strategies, and outreach approaches. • Stay updated on the quartz recovery industry and the unique selling points of our services. Requirements: • Proven experience in telesales, cold calling, or a similar sales role. • Strong communication and interpersonal skills with a persuasive and confident phone manner. • Ability to handle objections effectively and close deals over the phone. • Self-motivated with the ability to work independently and manage time efficiently. • Proficiency in using CRM software and Microsoft Office tools. • Knowledge of or experience in the automotive industry (garages, dealerships, etc.) is a plus but not required. What We Offer: • Competitive base salary with uncapped commission potential. • Comprehensive training on our services and sales techniques. • A supportive and energetic team environment. • Opportunities for career growth within the company. About Us: We specialize in quartz recovery services, providing innovative solutions to maximize resource utilization and create new revenue streams for businesses. Our mission is to build partnerships that benefit both drivers and automotive businesses, ensuring mutual growth and success. Apply Today: If you have a passion for sales and a drive to succeed, we want to hear from you! Join our team and help us revolutionise the automotive industry through quartz recovery.

We Are Hiring! Amazing Support 365 is here to make a difference in our community. We provide services across various sectors, helping our clients live happier, more fulfilling lives by meeting their daily and holistic needs. Join us, and be part of a team that truly makes a positive impact. About Us At Amazing Support 365, we are committed to safer, inclusive, and accessible recruitment. We believe in creating a safe environment for everyone and expect our staff to share this commitment. Please note that all candidates will undergo a DBS check as part of the hiring process. What You'll Do ● Be part of a friendly, supportive team working to improve the lives of others. ● Use your skills to guide people on their journey to recovery and a fulfilling life. ● Enjoy flexibility in your work schedule to suit your lifestyle. What We Offer ● Wellbeing support to help you maintain a great work-life balance. ● Career development and training to help you grow and achieve your goals. ● A supportive team that’s always there for you. ● A £50 bonus for referring friends. ● Mileage contributions (where applicable). ● Discounts through the Blue Light Card scheme. ● Opportunities to work towards NVQ qualifications. ● A reliable, in-house payroll system with no hidden fees or deductions. Who We're Looking For ● A kind, caring, and compassionate nature. ● Flexibility to work different shifts. ● Good communication skills. ● The right to live and work in the UK (we do not offer visa sponsorship). Preferred but not required: ● Previous experience in health and social care. ● A valid driver’s license. If you already have up-to-date health and social care training certificates and a current DBS, you could fast-track through our recruitment process! Job Details ● Job Types: Full-time, Part-time, Permanent, Bank, Flexible Hours. ● Pay: £12.80 - £26.50 per hour (depending on the sector). Join us today and make a real difference in people’s lives!

Based at the 999 club in Deptford, a safe and welcoming space for those experiencing homelessness Move+ is the latest of the 999 club’s service offerings which also include a drop-in day centre, employment & training support, advocacy & advice, a women’s space and the Bridge, our recovery focused out of hours service. This is an exciting opportunity to be part of a cutting-edge service within the sector. The overall aim of Move+ is to enable people who have been homeless to draw upon their shared experiences and support one another to escape homelessness for good. Move+ empowers people to live independently, to set up and maintain a stable home, while working towards long-term goals and aspirations enabling them to move forwards with their lives. This is achieved through a combination of peer coaching, personalised support and an exclusive program of workshops and activities. Working closely with the Coproduction Manager as part of the Specialist Services team, you will oversee all aspects of the day-to-day delivery of Move+. This includes line management of a team of Peer Coaches, focusing on support, personal and professional development. You will conduct assessments and manage referrals, build and maintain relationships, as well as promote the service, both internally and externally. Overall, you’ll ensure a high quality of service delivery that meets or exceeds targets and, most importantly, supports and empowers all participants. We are looking for someone who is passionate about empowering and motivating others. Previous management experience is great, but attitude is more important. If you have a positive, pro-active approach take a look at the Job Description / Role Profile. If you think you can match what’s required send us your CV and a supporting statement telling us, in no more than 500 words, why you’re the right person for this job. The ideal candidate will have: ·Great people skills, the ability to communicate effectively with a compassionate, non-judgemental approach ·A proactive approach, always looking to support the team in achieving positive outcomes ·A genuine interest in people, their innate strengths and their capacity to change Excellent organisational skills and the ability to oversee complex projects ·The ability to work without close daily direction and the ability to think outside of the box · A positive, ‘can do’ attitude and above all, a good sense of humour to survive our fast-paced environment Move+ has been made possible by the generous support of the National Lottery