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Major Incident Manager - Belfast The Major Incident Manager will be reporting operationally to the Senior Major Incident Manager and on a day-to-day basis, working as part of a team of Major Incident Managers taking ownership of all major incidents and acting as the conduit of information flow between Service Delivery Managers and Recovery Essential: • Previous experience in high-priority incident management in a multi-client or shared service environment, • Knowledge of Remedy or similar tools and the Incident Management process, • Ability and willingness to work as part of an On-Call ROTA (weekly shifts starting as early as 7:30am and as late as 11am), • Managing high-priority incidents through to closure, • Verify Priority and reallocate as necessary, • Determine incident severity, • Ensure appropriate and timely progression through to resolution, • Coordination and communication throughout the incident life cycle, • Facilitate conference calls where necessary, • Escalate where appropriate, • Verification of resolution details, • Production of Management Incident Information, • Manage the progression and closure of other lower priority incidents., • Conduct incident reviews with lines of service within agreed timescales

Company Description JTec IT Solutions, headquartered in Newtownabbey, is a trusted provider of IT solutions with over 26 years of experience in delivering tailored ICT support, service, and maintenance to private commercial businesses. Offering a comprehensive range of IT services, JTec supplies network servers, desktop PCs, data backup and recovery solutions, internet connectivity, and software solutions. Dedicated to customer education, we prioritize clear communication to ensure our clients fully understand their IT needs and solutions. With a commitment to forming long-term relationships, JTec emphasizes providing cost-effective, scalable, and reliable IT solutions that grow alongside businesses across Northern and Southern Ireland. Role Description This is a full-time hybrid role for an IT Service Technician based in Newtownabbey, with flexibility to work from home on occasion. Responsibilities include diagnosing and troubleshooting technical issues, providing support to customers, and maintaining IT systems and hardware. Additional duties involve training end-users, supporting software and hardware implementation, and ensuring IT systems function optimally across client businesses. Qualifications • Proven experience in Troubleshooting and Technical Support to effectively diagnose and resolve IT-related issues., • Strong background in Information Technology, including knowledge of IT systems, software, and hardware maintenance., • Excellent Customer Service skills with a client-focused approach to communication and problem-solving., • Experience or ability to provide effective end-user Training on various IT systems and tools., • Strong organizational and time-management skills., • Ability to work independently and collaboratively in a hybrid work environment., • Relevant certifications or qualifications (e.g., CompTIA, Microsoft, or equivalent credentials) and prior experience in the IT field are highly valued.

Job Description Strengthen our Team as our Major Incident Manager. Based in Belfast The Major Incident Manager will be reporting operationally to the Senior Major Incident Manager and on a day-to-day basis, working as part of a team of Major Incident Managers taking ownership of all major incidents and acting as the conduit of information flow between Service Delivery Managers and Recovery . In addition, you will be responsible for ensuring the timely progression and resolution of all high-severity major incidents in line with the agreed Major Incident Management Process and assist with developing and implementing process and service improvements across the team. What we are looking for: Essential: • Previous experience in high-priority incident management in a multi-client or shared service environment, • ITIL awareness In addition you will also have: • Knowledge of Remedy or similar tools and the Incident Management process, • Ability and willingness to work as part of an On-Call ROTA (weekly shifts starting as early as 7:30am and as late as 11am), • Willing to undergo SC clearance check if successful What you will be doing: • Managing high-priority incidents through to closure, • Verify Priority and reallocate as necessary, • Determine incident severity, • Ensure appropriate and timely progression through to resolution, • Coordination and communication throughout the incident life cycle, • Facilitate conference calls where necessary, • Escalate where appropriate, • Verification of resolution details, • Production of Management Incident Information, • Manage the progression and closure of other lower priority incidents., • Conduct incident reviews with lines of service within agreed timescales About Capita Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across 8 countries, Capita’s 34,000 colleagues support primarily UK and European clients with people-based services underpinned by market-leading technology. We’re a vital support service for our clients, enabling the everyday interactions that we expect to run seamlessly, to run seamlessly. Check out our website ___ for more information What’s in it for you? • Opportunity to progress your career, • company matched pension, life assurance, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more, • volunteering for our charity partners or a cause of your choice - opportunity to take a paid day out of the office, • access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform, • opportunity to gain additional qualifications through our Learning Academy or apprenticeships to help develop your career

Partner / Senior Solicitor Restructuring & Insolvency Location: Belfast About the Role Artemis Human Capital is partnering with a top-tier Belfast law firm to appoint an exceptional, commercially astute Partner or Senior Solicitor to join their growing Restructuring & Insolvency team. This is a strategic hire, offering a chance to lead, shape, and grow a well-established team that advises across a broad spectrum of restructuring, turnaround and insolvency work. Key Responsibilities Advise debtor companies, secured and unsecured creditors, financial institutions, banks and insolvency practitioners on recovery, turnaround and insolvency matters. Lead on contentious and non-contentious restructurings (e.g., pre-pack sales, debt restructurings). Take ownership of key client relationships and help develop new business in the insolvency/restructuring space. Provide technical leadership and mentorship within the team, driving excellence in both legal and commercial solutions. Represent the firm in high-stakes insolvency scenarios, including winding-up petitions, administrations, and personal insolvency matters. Criteria: A seasoned restructuring & insolvency practitioner, either at Partner level or senior-associate/director ready for partnership. Excellent technical knowledge of corporate and personal insolvency law. Proven track record of dealing with clients across different stakeholder groups (creditors, practitioners, companies). Strong commercial acumen: not just legal advice, but pragmatic restructuring solutions. This aligns with the teams reputation for combining legal and commercial perspectives. Leadership experience with ability to manage, mentor, and grow a high-performing team. Strong network in Northern Ireland and experience with local insolvency regime is highly desirable. Why This Is an Attractive Opportunity Join a progressive, well-respected commercial law firm that has rapidly grown in its restructuring practice. Opportunity for genuine strategic influence: you will help define the future direction and growth of the insolvency practice. Attractive remuneration package, aligned to role and contribution, with clear path to partnership or senior leadership. Be part of a close-knit, collaborative firm culture that combines technical excellence with pragmatic business thinking. For more information about this role, reach out to Ciara O'Connor at Artemis Human Capital. Benefits: Performance Bonus Pension Fund Parking Paid Holidays Mobile Phone Medical Aid / Health Care

Advertising End Date: 08 Dec 2025 Internal Advertising End Date Internal Advertising End Date: 08 Dec 2025 All Locations:Belfast or London Vacancy Type:Temporary Salary:£37,000 per annum About The Role The Role We are recruiting two Resourcing Leads to be part of the Independent Commission for Reconciliation and Information Recovery (ICRIR). You will play a key role in ensuring the Commission has the right mix of skills and capabilities to deliver the Commissions objectives. The Resourcing Leads will help us successfully deliver our resourcing campaigns, including volume, rolling campaigns and ad-hoc projects to support business needs. You will be responsible for developing strong and meaningful relationships with both hiring managers and candidates, supporting them from competition initiation through to and onboarding stages and formal offer. You will contribute to project planning, co-ordination, and evaluation to continuously improve our HR service, helping deliver effective resourcing solutions for our new and fast developing organisation. Reporting to the Resourcing Delivery Manager, you will support the strategic workforce planning function, identifying current risks and opportunities, and understanding future skills requirements. You will deliver timely people metrics to senior leaders to enhance decision making and drive performance. Youll be helping grow the HR function for a high-profile organisation carrying out vital work, helping us develop and deliver a high-quality HR service for a wide range of specialists. This is a fantastic opportunity for an ambitious HR professional to develop their career and gain a wide breadth of experience. Key Responsibilities The key responsibilities of this role include (but are not limited to): Managing the full recruitment lifecycle and candidate experience via our Applicant Tracking System Eploy. Developing and maintaining effective working relationship the hiring managers to provide advice on the most effective recruitment methods; leading effective recruitment campaigns including setting up of vacancies for advertising, arranging sifts and interviews. Working collaboratively with Corporate Services and external partners to manage onboarding, including vetting, IT, estates, and finance, to support workload and share knowledge and best practise. Engaging regularly and effectively with candidates to ensure they have a first class recruitment and on-boarding experience. Organising supplier payment processes and coordinating follow-up HR processes including provisional offer, pre-employment checks and contract issue. Ensuring candidate data is treated confidentially and in line with data protection legislation. Producing effective workforce planning data sets to drive improvement and evidence-based decision making. Supporting the HR team with ad-hoc project work as required. Our staff are split across both our London and Belfast offices; therefore, occasional travel may be required to attend key events. However, you will not be required to travel regularly. About Us Who we are The Independent Commission for Reconciliation and Information Recovery is an independent organisation that has been established to recover information about Troubles-related deaths and serious injuries to families, victims, and survivors and to promote reconciliation. We are building the Commission and hiring more staff now that we have begun receiving cases. We are building a values-led organisation. We operate with integrity, impartiality, openness, accountability, and respect, as set out in our Code of Conduct. This is reflected in our fair and open recruitment processes. We encourage people to join us across all backgrounds, communities and faiths to help us deliver. The Commission is primarily based in Belfast, with further operational sites in Northern Ireland and London. Travel to all locations will be required, but hybrid working arrangements will help us support a range of flexible working patterns. This is an exciting opportunity to join an organisation with a unique and vital remit. The Commission is formed of seven Commissioners, the Chief Commissioner, Sir Declan Morgan, the Chief Executive Officer, Louise Warde Hunter and the Commissioner for Investigations, Peter Sheridan, as well as four Non-Executive Commissioners to provide challenge and scrutiny to the executive team.

Recovery Driver:HGV Class 2 Fancy a career change and working with one of the best recovery operators in the Ireland? Marsden Recovery Specialists are looking for an enthusiastic person to join our recovery team, ideally Belfast based or in the surrounding areas. Our ideal candidate needs to have good problem solving skills and good people skill ! HGV Class 2 is essential and if you are willing to learn, we are ready to share our knowledge with you! What are we looking for? Full Category C1 & C Driving License as minimum Must live within a reasonable call out distance from our depots Lurgan, Lisburn, Belfast Basic mechanical Knowledge. The ability to carry out responsibilities with the minimum of supervision. What will your duties be? You will be responsible for the Recovery of cars and vans and light vehicles this could be anything from attending a broken-down vehicle to a vehicle involved in an accident This will require minor repairs to vehicles within your capabilities (experience in this field would be an advantage). Whatever the situation, you should be able to remain calm under pressure, friendly and reassuring. This will be a shift basis rota including call outs based on 4 days on and 4 days off (this may be amended) Think you're the perfect fit for this exciting opportunity? Please send us your up-to-date CV by clicking "APPLY" below. Skills: Driver Drivers Licence Mechanical

Why We Exist At Raylo, were on a mission to accelerate the move to a circular economy. The only way customers and manufacturers will make that shift is if its simple and cost-effective - this is where we come in. Were building a category-defining global subscription infrastructure, making premium tech accessible and affordable for both consumers and businesses. With over 180,000 subscribers in the UK and growth accelerating - weve proven the demand for a smarter, more sustainable way to access technology. Raylo is a fast-growing and profitable company, backed by global investors including Macquarie, NatWest, and Channel 4 Ventures. We are proud to have been selected for Endeavors network in 2024, underscoring our role as a high-impact, mission-driven business with global ambitions. And in 2025 we were recognised as part of Tech Nations UKs Future Fifty programme. We have been B-Corp certified since 2021 and were recently acknowledged by S&P Global for the positive impact of our circular business model via a Green Financing with NatWest. At Raylo, performance matters. We set ambitious goals, move fast, and hold ourselves to a high standard, because our mission is too important to settle for less. Our Core Values Be deeply curious We thrive on innovation through diverse approaches, views, and people. Walk in your customers shoes To build the best products and make the best decisions for the long term, we must figure out what our customers need, not just what they want. Focus and execute We have a big vision, but we believe in nailing the most important problems first. Be gritty Only gritty teams succeed. Our individual ownership, passion, and perseverance mean were a team through thick and thin. What to Expect This is a newly created role designed to own and optimise Raylos reverse logistics and device management operations, a crucial area for margin protection and sustainable growth. Reporting to our VP of Operations, youll partner across Legal, Finance, Risk Strategy, and Commercial teams to improve performance, reduce fraud, and build a scalable operational function. Youll build new processes from scratch, lead the rollout of key integrations (like Apple Business Manager), and negotiate with external suppliers to improve performance. The impact? A data-led, commercially impactful function that plays a vital role in Raylos circular tech model. In the longer term, youll shape the strategic direction of device management operations, with career progression into broader supply chain, risk, or commercial leadership roles. What Youll Do Build and own scalable device management operations , from workflows to third-party engagement Map current device management processes and identify key pain points, inefficiencies, and revenue risks Design and implement KPIs to track and measure performance over time Integrate Apple Business Manager workflows to automate Mobile Device Management (MDM) Establish strong relationships with external suppliers , negotiating improved recovery terms Partner with Legal to launch recovery notices and legal recourse workflows Deliver reporting dashboards for cross-functional visibility of performance Reduce fraud and loss rates through process tightening and data-driven insights Champion continuous improvement , collaborating with Finance, Legal, and Commercial Own and drive recovery volume targets Youll Succeed With 3+ years of experience in logistics, technical operations, supply chain, or reverse logistics Education to a degree level , ideally in a STEM subject Proficiency in leveraging data analytics (Looker, Amplitude, Google Analytics, etc.) to inform strategic decisions Strong commercial acumen and experience negotiating with external vendors or suppliers Experience working with reporting tools (e.g. Power BI), CRM systems, and KPI design A strong communicator who can influence both internal and external stakeholders A proactive, self-starting mindset with high ownership and professional presence Passion for Raylos sustainability mission and a desire to make measurable impact Were not looking for you to meet every point on this job description, please still get in touch if you think you could add value and do your best work here at Raylo. We'd love to have a chat and see if you could be a great fit. Opportunities & Benefits We are continuously improving and listening to our quarterly employee surveys to provide the best opportunities and benefits for our employees. Share in Raylos success Stock options for all employees Get the latest tech Exclusive Raylo device lease for employees 33 days off, your way 25 days + 8 bank holidays with full flexibility to use on the days that mean the most to you Invest in your growth L&D budget to support the skills you value Fast-track your career Two performance reviews a year Family-first policies Enhanced maternity, paternity, adoption or shared parental leave, if youve been with us for 12 months. Save big on childcare Workplace nursery scheme for major cost savings Perks on perks Perkbox membership with discounts & wellbeing benefits Good times, guaranteed Optional quarterly socials, plus summer & Christmas parties Hiring Process Whats next? Once you submit your application, our Talent Team will contact you if you have been shortlisted for the role. We set an exceptionally high bar at Raylo, and in return, we will aim to give you the best candidate experience possible. If there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason, please let us know. Stage 1: Talent Screening (30-45 minutes) Stage 2: Hiring Manager Interview (45 minutes) Stage 3: Task Stage: Case Study or a Take home task & Task Review (60-90 minutes) Stage 4: Values-based Interview (45 minutes) & Co-founder Final (45 minutes) As an FCA-regulated business, we conduct background checks (DBS and AML) on all successful candidates who are offered a position at Raylo during the onboarding process. Diversity & Inclusion at Raylo At Raylo, we celebrate diversity and are committed to creating an inclusive workplace where everyone can thrive. We welcome people of all backgrounds, experiences, and perspectives, believing they make us stronger.

Enso Recruitment are delighted to be once again partnered with one of Northern Irelands most successful software teams who are currently going through a period of rapid growth, to recruit for the role of Technical Support Engineer. As Technical Support Engineer, you will be an integral part of both the customer and development teams, working collaboratively in an agile environment to provide first class customer support. You will be the connection between our internal teams and our valued customers, providing insight, technical knowledge, and communication in a professional manner. The Role Create/identify Support SLAs Identify Support requirements relating to defined SLAs. Become familiar with the operations and deployments of the products. Plan and execute on Issue and Support priorities. Handle customer Incidents as per the defined processes. Design, build, source systems, tools, and processes to meet Support needs. Outline and define Support requirements for Delivery and Operations Work with agile development processes and take ownership for aspects of Support requirements by putting appropriate methods and tools in place. Troubleshoot configuration, environmental and software issues and help identify solutions to restore customer service. Work with our support tools in helping triage and address issues raised Advocate for additional tooling or processes with a view to optimisation and improvement. The Skills Degree level education in a relevant discipline or equivalent experience 4+ years experience in a support or development environment involving significant DevOps and/or Support responsibilities Experienced in at least one of the main cloud technologies AWS, Azure, RedHat, GCP, IBM Cloud Experience of building and implementing CI/CD pipelines Strong working knowledge of Linux Experience using Jira Service Management (JSM) to manage incidents, requests, and change processes Previous experience of Support tools and Service Desks An understanding or experience of high availability, business continuity and disaster recovery solutions in the cloud The Package Salary: £ Share options Pension Private Medical Insurance Free Car Parking To find out more about this opportunity, send through your CV to Enso Recruitment by clicking on the Apply Button.

The Vacancy ?? Project Worker - Millburn Close (Mental Health Supported Living) ?? Knockbracken area, Belfast ?? Full-time Rota-based shifts (Early, Late, and Optional Night Cover Shifts) ?? Permanent contract with excellent benefits About the Service Millburn Close is a 24-hour supported living service for adults with complex and enduring mental health needs. Based in a quiet cul-de-sac on the edge of Knockbracken Healthcare Park, the service includes a mix of self-contained flats and bungalows for 26 individuals, along with shared communal areas, activity spaces, and a team office. Our aim is to support each individual to live independently and with dignity, while providing person-centred assistance around their recovery, social inclusion, and emotional wellbeing. What You'll Be Doing As a Project Worker at Millburn, your days will be meaningful and diverse. You'll work as part of a supportive team delivering personalised support to people living in their own homes within the service. You'll: Support with daily living tasks such as cooking, cleaning, laundry, and shopping Provide emotional support and encourage engagement with therapeutic and social activities Support individuals to attend appointments (e.g. GP, community mental health team, pharmacists) Facilitate or help run group activities like art, cooking, gardening, and wellness sessions Help individuals maintain and build connections within their community Monitor medication compliance and assist with medication where appropriate Complete detailed records and work closely with colleagues to ensure high-quality care Play an active role in team meetings, supervision, and service development This is not a personal care role - our focus is on enabling people to maintain independence and live fulfilling lives. What Makes Millburn Unique? ?? A calm, community-focused environment - Millburn feels more like a neighbourhood than a care facility. Each individual lives in their own flat or bungalow, with freedom and independence, but with the support of a consistent, values-led staff team. ?? Creativity and connection - Whether it's running a quiz night, organising a trip to Portrush, or supporting someone to attend an art group, you'll help bring meaning and routine to people's lives. ?? Strong multi-disciplinary links - We work closely with Community Mental Health Teams, inpatient units, and Care Managers to ensure holistic, recovery-focused support. ?? Team stability and progression - Many of our staff stay with us long-term because of the positive environment and the opportunities for learning, growth, and support. Who We Support We support adults aged between 18 and 76, living with complex mental health conditions including psychosis, depression, and substance use. Each person is unique and is treated with dignity, compassion, and respect. The people we support value independence, friendship, structure, and being part of a community. Our team is there to help enable all of this - and more. Who We're Looking For You don't need previous experience in mental health services, but you do need to bring the right values. We're looking for someone who is: Compassionate, patient, and non-judgemental Organised, dependable, and calm under pressure A team player who can also work independently Resilient, with a sense of humour and a strong ethical compass Willing to learn, adapt, and engage with new ideas We particularly welcome applicants with experience in support work, social care, mental health, recovery, housing support, or related fields - but training is provided. Hours & Shifts You'll be working across a rolling rota which includes: Early Shifts - 07:45am - 3:15pm Late Shifts - 2:45pm - 10:15pm Optional Night Cover - 10:00pm - 8:00am (sleep-in shifts) Weekends on rotation Why Join Inspire? We offer: A full, structured induction and shadowing period A friendly, passionate team that supports one another Training in mental health, recovery, and risk management Progression opportunities within a respected organisation Wellbeing support and flexible working options Competitive rates of pay and a full benefits package including: ? Enhanced annual leave ? Occupational sick pay ? Contributory pension scheme ? Death in service benefit ? Health cash plan ? Cycle to work scheme ? Employee discounts ? Employee Assistance Programme (24/7) Sound Like a Good Fit? Click Apply Now to start your journey with us. If you have questions or would like to chat to someone before applying, we'd love to hear from you. At Inspire, we believe in people and that includes you. Please note if successful at interview, the applicant will have to complete an enhanced disclosure check. Following the interviews a waiting list will be created for similar posts for a nine month period. Inspire is committed to equality of opportunity and to selection based on merit. Our Organisation Inspire is an all-island charity and social enterprise and our aim is wellbeing for all. We work together with people living with mental ill health, intellectual disability, autism and addictions to ensure they live with dignity and realise their full potential. We campaign to create a society free from stigma and discrimination with a culture of compassion that focuses on people and their abilities. Our Organisation Inspire is an all-island charity and social enterprise and our aim is wellbeing for all. We work together with people living with mental ill health, intellectual disability, autism and addictions to ensure they live with dignity and realise their full potential. We campaign to create a society free from stigma and discrimination with a culture of compassion that focuses on people and their abilities. Our Benefits Enhanced Annual Leave Cycle to Work Scheme Shopping Discounts Employee Wellbeing Initiatives Death in Service Benefit Occupational Sick Pay To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

Urgently Hiring: Mechanical Engineering Technician Join the Northern Ireland Fire & Rescue Service! Are you ready to use your mechanical expertise in a fast-paced, mission-critical environment? The Northern Ireland Fire & Rescue Service (NIFRS) is seeking a skilled Mechanical Engineering Technician to join their dedicated team at the Service Support Centre, Boucher Crescent, Belfast. This is a full-time position (MondayFriday, 8:00am4:00pm) offering an attractive hourly rate of £19.72. The role begins as a 6-month contract with strong potential for extension based on performance. As a key member of the Fleet Mechanical & Engineering team, you will help ensure the operational readiness of specialist vehicles and equipment across three regional workshops. Key Responsibilities: Conduct inspections, diagnostics, planned maintenance, emergency repairs, bodywork, coach-building, and modifications on a wide range of emergency vehicles and operational equipment. Apply your skills across multiple mechanical disciplines, demonstrating adaptability and technical expertise. Support 24/7 operational resilience by participating in the Regional Standby Rota, providing essential out-of-hours assistance including emergency repairs, equipment servicing, and vehicle recovery during live incidents. What We Need From You Possess a certified level 3 trade qualification in Vehicle Repair and Maintenance. Two years post apprenticeship experience working within a trade role. Can demonstrate experience in plant mechanics and light vehicle repair. Possess a current full UK Driving Licence What We Will Offer You Weekly pay Opportunity to work in the public sector The Next Steps Contact Erin Robinson at First Choice Selection Services Apply via the link First Choice is an equal opportunities employer Skills: inspections diagnostics maintenance repiars modifications teamwork support

Major Incident Manager Location: Newtownabbey / Belfast Salary: Up to 47k pa Hours: Full-time, M-F, shift-based (7:30-19:30), could be 7:30-16:00 or 11:00-19:30 Contract: Permanent Office Requirement: 3 days per week (flexible) About the Role We are seeking an experienced and resilient Major Incident Manager to join a newly reshaped senior operations team. This pivotal position supports the development of a Technical Command Centre and will serve as the key point of control during high-impact IT incidents. The Major Incident Manager will work across multiple environments, coordinating complex Priority 1 and Priority 2 incidents while ensuring clear communication, strong governance, and swift progress toward resolution. You'll be part of a mature incident management operation with established processes and a steady flow of critical events. In this role, the Major Incident Manager will be expected to operate independently, take confident ownership of decisions, and influence outcomes across internal teams. This is an ideal opportunity for someone seeking a high-visibility operational role with autonomy and impact. Key Responsibilities Act as the Major Incident Manager, taking full ownership of major incidents from start to resolution. Assess priority and severity, reallocating or escalating as necessary. Coordinate recovery activities across multiple teams and ensure progress aligns with agreed procedures. Facilitate communication channels and incident conference calls. Produce accurate management-level incident summaries and updates. Support the progression and closure of lower-priority incidents. Lead incident reviews and contribute to continual process improvements. What We're Looking For Essential: Previous experience handling high-priority incidents in a multi-client or shared service environment. Awareness of ITIL and structured incident management processes. Desirable: Knowledge of Remedy or similar ITSM tools. Strong written and verbal communication skills. Ability to lead multiple teams during crisis situations, even without direct line management. Comfortable working independently and making fast, informed decisions. Willingness to work within an on-call rota. Ability to undergo SC clearance. Technical background helpful but not essential. Interview Process Stage 1: Competency-based interview Stage 2: Scenario and written communication assessment (with practical exercises) Next steps For further information on this role, please apply to share your CV, or get in touch with VANRATH for a confidential chat. Skills: Leadership Communication Troubleshooting Coordination Resilience Decision-making Benefits: Work From Home

Artemis Human Capital is delighted to be working with our client to appoint a Revenue Protection Lead for their expanding utilities business. This is a fantastic opportunity to join an organisation at a key moment of growth as they enhance and build out their operational functions. This newly created role will suit someone who enjoys leading teams, improving processes, and ensuring strong financial controls across billing and customer accounts. The Role Reporting to the Billing Manager, the Revenue Protection Lead will take ownership of all revenue protection activity within the billing function. You will oversee day-to-day operations as well as longer-term strategyhelping prevent revenue loss, improving internal processes, and ensuring customers are billed accurately and fairly. This role is ideal for someone with strong analytical skills, good judgement, and confidence in managing complex cases. Key Responsibilities Lead and support the Revenue Protection team Develop practical plans to reduce revenue loss and strengthen assurance Ensure processes are carried out in line with internal and regulatory expectations Review usage data and customer patterns to identify anomalies Support debt recovery activity and ensure consistency in managing overdue accounts Work with meter reading teams to resolve access issues Update and improve internal procedures with support from other departments Stay informed on industry developments and use insights to shape improvements Support system updates, business initiatives, and wider transformation projects Manage complex cases and disputes, including formal claims Provide reports and updates on risks, trends, and team performance The Individual We are looking for someone with a strong eye for detail, excellent problem-solving skills, and the ability to lead and inspire a small team. You will be confident working with data, comfortable managing competing priorities, and adept at communicating with both internal and external stakeholders. Skills & Experience Leadership experience in billing, compliance, revenue assurance, or similar Excellent communication skills Strong analytical skills and confidence working with data Advanced IT skills, particularly with spreadsheets and billing systems Ability to manage multiple priorities in a busy environment Self-motivated with a proactive approach Desirable Experience working in a regulated utility or service-led environment Background in customer-focused financial roles Familiarity with revenue protection best practice Values & Culture Our client is guided by empathy, clarity, integrity, and teamwork. The Revenue Protection Lead will help embed these valuessupporting colleagues, communicating openly, and ensuring a fair and transparent approach to revenue protection. Next Steps If you feel this role reflects your experience and ambition, wed be delighted to hear from you. Please send your CV to Nicola McCallum, Associate Director at Artemis Human Capital, who is managing the shortlist. Nicola will contact shortlisted candidates to discuss the position further. Skills: Billing Pricing Revenue Compliance

Your new company Working with one of the UK's leading audit firms you will be working with some really interesting and dynamic clients in a team that has seen exceptional growth, despite the recent covid crisis. The audit team is growing and career progression opportunities within this team are excellent. The wider firm provide services which include, taxation, business services, corporate finance and corporate recovery. Your new role Working within the busy audit team you will lead a team of qualified and part qualified accountants in delivering audits of a high quality. You will work with clients in a range of sectors, You will also provide coaching and development to your team. Clients will also call on you for advice and support and you will be on hand to answer a range of queries. What you'll need to succeed A qualified accountant (CA, ACA, ACCA) you will have experience of leading an audit team in practice and will excited to join a firm who are growing and the opportunity to grow with the team. You will have excellent technical knowledge and an eye for detail along with a good degree of commercial acumen. You will also have excellent relationship skills, which will allow you to build longstanding, valuable client relationships. What you'll get in return Along with a competitive salary and excellent benefits, you will also have fantastic career progression opportunities as this team continues to grow. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be Skills: Audit manager accountant chartered accountant Benefits: £40000 - £50000 per annum

The Vacancy We are Inspire. We work together with people living with mental ill health, intellectual disability, autism and addictions to ensure they live with dignity and realise their full potential. At Inspire, we value inclusivity, passion, determination, kindness, honesty, and innovation. If you're someone who shares these values and wants to make a lasting difference in people's lives, we want to hear from you. About the Role: We are currently recruiting a Senior Advocacy Project Worker to join our dynamic Mental Health and Addictions Services team on a permanent full-time basis (37 hours per week) In this role, you will be at the heart of delivering Independent Advocacy to people navigating complex mental health and community wellbeing systems. You'll act as the key point of contact for advocacy services within your designated Health and Social Care Trust area, ensuring person-centred support is provided in both community and clinical settings. This role involves advocacy support during: Mental Health Review Tribunals Safeguarding investigations Serious Adverse Incident Reviews Capacity and Best Interest assessments Discharge and housing planning Promoting Quality Care (PQC) meetings Community mental health team meetings You will support individuals as they transition between hospital and community settings, ensuring continuity of care and empowerment at every stage of recovery. Your work will promote rights-based, trauma-informed support and make a lasting difference to the lives of people accessing our services. Key Responsibilities: Coordinate local referrals and stakeholder engagement in your Trust area Deliver 1:1 and group advocacy in inpatient and community-based settings Support and guide junior staff and volunteers within the advocacy team Record and report data using Inspire's case management systems Provide continuity of advocacy across transitions in care Promote service visibility through outreach, co-production and rights-based education Attend partnership meetings and contribute to quality improvement projects Embed innovation and inclusivity into everyday practice What You'll Need: A recognised professional qualification in Social Work, Nursing or Occupational Therapy (registered with relevant body) AND at least 2 years' experience in health or social care OR QCF/NVQ Level 3 in a related field and at least 4 years' experience in a social care setting Working knowledge of relevant NI legislation (Mental Capacity Act, Mental Health Order, DoLS, Human Rights Act) Ability to independently manage a complex caseload Proven experience of effective, rights-based advocacy practice Excellent communication, reporting, and stakeholder liaison skills A full UK driving licence and access to a car and business insurance (or alternative travel plan for those with disabilities) Experience supporting people with complex needs in both inpatient and community settings Experience of delivering group workshops and facilitating co-production Why Join Us? At Inspire, we're not just offering a job, we're offering the chance to change lives. Our benefits include: Competitive salary & enhanced annual leave Award-winning training & personal development opportunities Flexible working & health cash plan Generous pension scheme & death in service benefit 24/7 Employee Assistance Programme Cycle to Work scheme & exclusive shopping discounts A values-driven workplace where your voice is heard and your work matters Sound Like a Good Fit? Click Apply Now to start your journey with us. If you have questions or would like to chat to someone before applying, we'd love to hear from you. At Inspire, we believe in people and that includes you. Please note if successful at interview, the applicant will have to complete an enhanced Adult & Child disclosure check. Following the interviews a waiting list will be created for similar posts for a nine month period. Inspire is committed to equality of opportunity and to selection based on merit. Our Organisation Inspire is an all-island charity and social enterprise and our aim is wellbeing for all. We work together with people living with mental ill health, intellectual disability, autism and addictions to ensure they live with dignity and realise their full potential. We campaign to create a society free from stigma and discrimination with a culture of compassion that focuses on people and their abilities. Our Benefits Enhanced Annual Leave Cycle to Work Scheme Shopping Discounts Employee Wellbeing Initiatives Death in Service Benefit Occupational Sick Pay To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

Were looking for a Systems Engineer to join our growing team at Hillview House, Belfast. This is an excellent opportunity to work in a dynamic environment alongside a large onshore and offshore team. Job title: Systems Engineer Job Description: As a Systems Engineer, youll be responsible for monitoring core IT systems and customer-specific infrastructure, providing first-line support for Windows Server platforms across both on-premises and cloud environments. Our team operates 24/7, including bank holidays, to ensure critical services remain available. Youll deliver round-the-clock support for our managed IT infrastructure, working on a rotating shift pattern that includes both days and nights. Generous rest periods and a shift allowance are included. Shift Pattern: 4 days on (06:30 18:30), followed by 3 days off 4 nights on (18:30 06:30), followed by 5 days off If youre ready to take on a challenging and rewarding role in a collaborative team, wed love to hear from you! What were looking for: Experience with Windows in a 1st and 2nd line role support capacity Experience with VMWare Ideally, experience with Azure and Unix Basic understanding of IP network, IP address, network devices and their role Eligibility for Security Clearance Previous experience of working in a 24x7 shift environment would be beneficial Mainly, youll be the point of contact when it comes to windows issues, as well as dealing with Cloud (Azure) and Virtualization (VMWare). Full training will be given. What you will be doing: Providing L1 systems support for servers running Windows Carrying out regular Operation system changes Providing 1st line support for applications (web portals, IIS) Reacting to client logged incidents and requests through Remedy Customer support experience with a basic IT Technical understanding Create Templates / Clones, create / delete Snapshots 3rd party vendor coordination for visit and troubleshooting Assist team with daily Backup failures, System Recovery with Backups Review Application logs Exchange /Office365 Management and troubleshooting, Knowledge on Archival Solutions Whats in it for you? Access to training via AWS and Microsoft Generous shift allowance 23 days annual leave (rising to 27 days with time) with opportunity to buy more leave. The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice. Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform. Company matched pension, a cycle2work scheme, 15 weeks fully paid maternity, adoption and shared parental leave and plenty more. Dont forget, youre part of a network of thousands of experienced, innovative and dedicated individuals across multiple disciplines, sectors and countries. There are countless opportunities to learn new skills and develop in your career, and well provide the support you need to do just that. Our purpose is to create a better outcome for you. What we hope youll do next: Looking to discover more? In line with our values for openness and transparency, if you are happy to do so, please let your line manager know, this isnt a mandatory requirement . Choose Apply now to fill out our short application and send us your CV. Were an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. Were committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if youd like to discuss other changes or support you might need going forward, please email and well get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website. Location: Belfast , United Kingdom Time Type: Full time Contract Type: Permanent

Sales Manager - Northern Ireland Location: Field-based across NI | Salary: Competitive | Hours: Full-time (4-day week trial post-probation) We are working with a leading provider of automotive and vehicle services in Northern Ireland, seeking a dynamic Sales Manager to lead and grow their sales function. This is a permanent, field-based role reporting to the Operations Director, offering the chance to drive strategy, revenue, and team performance across a diverse client base including repairers, car dealers, brokers, taxis, recovery agents, and vehicle fleets. The Role: You will develop and execute a comprehensive sales strategy to achieve growth and profitability targets. Leading a small sales team, you will manage key accounts, identify new business opportunities, and ensure sustainable revenue streams. You'll collaborate with internal teams to improve processes, exceed customer expectations, and maintain high standards of professionalism and integrity. Key Responsibilities: Develop and deliver a full sales strategy, including account and category planning, forecasting, and pipeline management. Lead, motivate, and manage a high-performing sales team to achieve targets. Build and maintain long-term relationships with key clients across multiple sectors. Analyse market trends, competitor activity, and revenue performance to inform strategy. Ensure accurate reporting and insights for senior management. Collaborate with internal teams to optimise customer service and operational efficiency. Uphold the company's values, vision, and reputation in all business interactions. What We're Looking For: Minimum 6 years' sales experience, with at least 3 years in a leadership role. Proven track record in driving revenue growth and managing complex accounts. Strong leadership, strategic thinking, and team development skills. Exceptional negotiation and communication abilities. Data-driven, with experience using sales reports, forecasts, and performance metrics. Experience in automotive services, accident management, or related industries advantageous. Full driving licence and access to transport. Desirable: Third-level qualification in sales, business, or marketing. Knowledge of the NI motor or insurance industry. What's on Offer: Permanent role with career progression opportunities. Competitive salary with performance-based incentives. 30 days annual leave including statutory holidays. Flexible, field-based working with potential to benefit from a 4-day working week after probation. If you are a results-driven sales leader with a passion for business growth and customer service excellence, this is an excellent opportunity to make a significant impact in a thriving, forward-thinking organisation. Skills: Sales Sales manager Area Sales Manager Automotive Insurance Field Sales Manager Benefits: Work From Home Bonus company car

Join Intact Insurance and make a difference every day. Whether you're just beginning your career or looking to take the next progressive step, Intact Insurance Ireland is where you can be yourself, learn and develop, and where your ideas matter. With offices in Belfast, Galway, and Dublin, we've embraced hybrid work, empowering our people to work flexibly and deliver great service to our customers every day. We want you to thrive and grow with us and we'll give you all the tools, flexibility and learning opportunities you need to do it. And, if you bring your best, then we promise to give you, our best. Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times. Our employee promise represents Intact Insurances commitment to you in exchange for living our Values, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us. Technical Claims Specialist This role involves handling large, complex or specialist cases using agreed claims processes to achieve settlement outcomes in line with business strategy and goals, regulatory and corporate policies, customer propositions. You will also work to agreed personal performance objectives and targets. You will use your strong investigative, negotiation, analytical, relationship management and decision-making skills to deliver an effective and efficient service to support delivery of business objectives. You will spend the majority of your time reviewing and assessing claims, liaising with customers, internal colleagues and suppliers (Loss Adjusters, Investigators & Solicitors), providing support, advice and guidance and contributing to policy and product development. You will be mostly desk based dealing with customers and third parties on a one to one basis, although you will also work with other colleagues and be part of a team. You will have strong communication, negotiation and organisation skills. Key Responsibilities: Reviewing relevant classes of claims (case by case) and achieving optimum settlement, within designated personal authority level, in line with established standards, procedures and guidance provided. Assessing claims against relevent criteria and experience to identify actual or potential issues and involving others as appropriate in order to minimise leakage and protect the interests of the business. Managing customer interactions in an efficient, courteous and timely manner in order to deliver high standards of customer satisfaction. Liaising and co-operating with Reinsurers and/or internal Reinsurance teams as necessary, in order to ensure full and prompt recovery of monies owed to the business. Organising and using approved internal and/or external suppliers to ensure repair, replacement and supply of appropriate goods and services to customers. Acting as a point of referral to colleagues and customers, providing expert advice and guidance. Helping and contributing towards the development of less experienced collegues to raise standards and expertise across the team. Leading, contributing to and co-operating with audits and reviews as required in order to support and enable the maintenance of an effective control environment. Providing proactive advice and guidance on the development of new and improved policy wordings to ensure policy documentation reflects claims experience and agreed risk appetite. Contributing to the identification of and research into new product and proposition development opportunities to ensure the claims components are feasible and appropriate to the target customer. Requirements: 5 years Experience of working in a broad range of casualty claims. Hold or be progressing toward a recognised qualification with the Chartered Institute of Insurers Have had exposure to complex and/or high value claims Experience of working directly with customers in a customer service environment. Depth and breadth of experience in the lines of business to which the allocated portfolio relates. Internal and external networking experience within the Technical community and beyond. Regulatory Requirements: If this role is defined as a "controlled function" by the Central Bank Reform Act 2010 Regulations 2011. Any appointment will be conditional on the company being satisfied that you meet the requirements as set out in the Fitness & Probity standards issued in this Act. Intact Insurance Ireland DAC and its affiliate companies consider applicants on the basis of qualifications and without regard to race, colour, religion, sex, national origin, age, marital or veteran status, sexual orientation, disability or any other legally protected status Skills: Claims Handling Injury Claims Insurance Benefits: Bonus & benefits

Skills: Admin Administrator Business Recovery Insolvency. General support & administrative duties to the manager. Candidate Criteria To be considered for this role, you will ideally possess the following attributes: A minimum of 1 years' administrative experience within a professional services setti

Mechanic Job Requirements: Due to our expanding workshop we seek a highly motivated Motor Vehicle Technician to join our team, the applicant must have a good knowledge of working on all car brands and have a passion for customer service, efficiency and treating every customer like they're part of yo

Your new role Engaging service users from initial contact and supporting them throughout their treatment and recovery process Carrying out initial screenings, conducting assessments, developing recovery-focused plans and coordinating referrals to appropriate services Minimising the impact of subst

As our Roadside Recovery Driver, you’ll go the extra mile for our customers. Take a look at Recovery Driver roles we have here: Search & Apply - AA Careers (theaacareers.

Your new role Engaging service users from initial contact and supporting them throughout their treatment and recovery process Carrying out initial screenings, conducting assessments, developing recovery-focused plans and coordinating referrals to appropriate services Minimising the impact of subst

As our Roadside Recovery Driver, you’ll go the extra mile for our customers. Take a look at Recovery Driver roles we have here: Search & Apply - AA Careers (theaacareers.

We are recruiting for a Recovery Coordinator - Criminal Justice to join the team on a temporary basis (3 months). Contribute to lowering reoffending rates by promoting healthier choices and recovery pathways.

As our Roadside Recovery Driver, you’ll go the extra mile for our customers. Take a look at Recovery Driver roles we have here: Search & Apply - AA Careers (theaacareers.

E My client is looking for a Sales Engineer, they are a leading provider of cloud-native Backup, Recovery, and Disaster Recovery solutions for AWS and Azure. Sales Engineer - Cloud Backup & Disaster Recovery Solutions Edinburgh (Hybrid) Up to £50,000 D.

As our Roadside Recovery Driver, you’ll go the extra mile for our customers. Take a look at Recovery Driver roles we have here: Search & Apply - AA Careers (theaacareers.

A well-established healthcare provider is looking for a Consultant Psychiatrist to join their Recovery Team in Northern Ireland.

As our Roadside Recovery Driver, you’ll go the extra mile for our customers. Take a look at Recovery Driver roles we have here: Search & Apply - AA Careers (theaacareers.

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

As our Roadside Recovery Driver, you’ll go the extra mile for our customers. Take a look at Recovery Driver roles we have here: Search & Apply - AA Careers (theaacareers.

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

As our Roadside Recovery Driver, you’ll go the extra mile for our customers. Take a look at Recovery Driver roles we have here: Search & Apply - AA Careers (theaacareers.

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

As our Roadside Recovery Driver, you’ll go the extra mile for our customers. Take a look at Recovery Driver roles we have here: Search & Apply - AA Careers (theaacareers.

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

As our Roadside Recovery Driver, you’ll go the extra mile for our customers. Take a look at Recovery Driver roles we have here: Search & Apply - AA Careers (theaacareers.

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

As our Roadside Recovery Driver, you’ll go the extra mile for our customers. Take a look at Recovery Driver roles we have here: Search & Apply - AA Careers (theaacareers.

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

As our Roadside Recovery Driver, you’ll go the extra mile for our customers. Take a look at Recovery Driver roles we have here: Search & Apply - AA Careers (theaacareers.

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

As our Roadside Recovery Driver, you’ll go the extra mile for our customers. Take a look at Recovery Driver roles we have here: Search & Apply - AA Careers (theaacareers.

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

As our Roadside Recovery Driver, you’ll go the extra mile for our customers. Take a look at Recovery Driver roles we have here: Search & Apply - AA Careers (theaacareers.

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

As our Roadside Recovery Driver, you’ll go the extra mile for our customers. Take a look at Recovery Driver roles we have here: Search & Apply - AA Careers (theaacareers.

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti