Database Administrator
24 days ago
Leicester
To maintain and support customer databaseson a 24/7 365 basis. The DBA will oversee supporting the technical services infrastructure at Tier 3-4. Providing a seamless flow of information to the customers system considering both backend data structure and frontend accessibility for end-users. Ensuring successful integration within the clients existing systems and focusing on maximising the value clients receive from the products & services. Key Responsibilities/Accountabilities • Understanding client needs gathering requirements and designing customised solutions to address specific challenges., • Installing configuring and deploying company products or services in client environments., • Assisting with data transfer from existing systems to the new solution., • Integrating the companys product with other client systems and applications., • Identify solutions to improve application availability and stabilize customer experience., • Assessment of current applications infrastructure architecture. Identify solutions to improve application availability and stabilize applications to improve customer experience., • Enhance operational efficiencies and effectiveness via tools scripts workflow technology and process improvements., • Technical lead and Tier 3-4 support for critical availability issues. Helps troubleshoot complex technical problems and provides operational crisis management., • Maintain and support operational tools which will include 24/7 support according to agreed SLA., • Assessment of current applications infrastructure architecture. Identify solutions to improve application availability and stabilize applications to improve customer experience., • Staying current with the latest product features industry trends and best practices., • Serve as a trusted DB advisor to clients offering strategic guidance best practices and insights to help them derive the maximum value from our product., • Collaborate with the development and support teams promptly escalating and resolving technical issues or system discrepancies to maintain smooth operations for clients. Key Competencies • Strong technical knowledge of the companys product or service., • Problem-solving and analytical skills to identify and resolve technical issues., • Customer service orientation to build strong client relationships., • Ability to work independently and as part of a team. Skills and Knowledge Essential • Excellent knowledge of relational database concepts and SQL., • Knowledgeable with DB performance tools such as Ignite., • Experience with the following OS: Solaris Linux and Windows., • Hands on experience with the following: MSSQL Oracle Sybase MongoDB., • Experience with writing shell scripts for Unix/Linux., • Experience in query optimization., • 3 years of experience in deep DB analysis and DB performance improvements., • Assumes ownership of problems root cause analysis and resolution. Desirable • Experience in supporting troubleshooting of SaaS-based security and/or endpoint agent technologies., • Understanding of data classification methodologies and techniques to identify sensitive data types and define appropriate DLP policies., • . in Computer Science or Computer Engineering Advantage. Required Experience: Unclear Seniority Key Skills Databases,Disaster Recovery,SQL,High Availability,Microsoft SQL Server,ssrs,Database Design,Performance Tuning,SSIS,Database Administration,Sybase,Oracle Employment Type : Full Time Experience: years Vacancy: 1