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Overview: MRTC (Midlands Radiotelephone Centre) specialises in high-quality, customised radio and intercom communication solutions for the motorsport and event industries. With over 40 years of experience, the company works with numerous international race series, including Formula 1, Formula E, Le Mans, WEC, and MotoGP. Known for its bespoke communication systems, MRTC combines Kenwood, Motorola, and Clear-Com technology with in-house expertise to meet the specific needs of teams and organisers worldwide. Job Description: The Race Systems Technician plays a crucial role in MRTC’s customer-facing operations, providing global on-site and remote technical support to motorsport and event-based customers in both individual and team environments. The role requires subject-matter expertise in a variety of communication systems, ensuring that MRTC’s wide range of equipment performs flawlessly under demanding conditions. In addition to assisting with Level 3 remote support, the Race Systems Technician is responsible for system management and coordination, implementing thorough documentation and resolution tracking. By building customer relations and providing cutting-edge technical solutions, this role also ensures that MRTC remains at the forefront of the communications industry. Role Expectation: As part of MRTC’s Race Support team, the Race Systems Technician is required to travel extensively to a range of motorsport venues. The role also demands adaptability, working out of hours (evenings and weekends, at an enhanced rate) aligned with racing schedules, and performing in all weather conditions. The position involves interfacing directly with race drivers, racing teams, suppliers, and organisations under the intense pressure of competition, where technical solutions can make the difference between success and failure on track. This physically active role requires stamina for long days on site, the ability to lift and move equipment, and the capacity to communicate effectively, even in high-pressure, high-noise environments. The fast-paced nature of motorsport means that applicants for this role must be able to troubleshoot quickly with limited resources, making critical decisions in real-time during practice, qualifying, and race sessions. Responsibilities: · Lead individual trackside and remote technical support for high-profile customers in motorsport and events. · Liaise and manage customer relationships, both pre- and post-event, offering technical solutions and encouraging business growth. · Configure radio systems, intercom networks, and associated equipment live at event locations. · Troubleshoot and resolve communication equipment issues in real time. · Manage small-to-medium-sized events, utilising time prioritisation to support multiple customers and their communications systems at event locations. · Build, test, and certify a wide variety of communications systems before deployment. · Manage and maintain race support inventories to ensure up-to-date stock levels on site. · Perform training for customers with regard to proper use and logical troubleshooting of systems. Essential Skills: · Experience in technical support in motorsport, broadcast, AV industry, or military. · Experience with two-way radios from global brands, such as Motorola or Kenwood. · Understanding of radio protocols, such as TETRA, DMR, or Nexedge. · Frequency management in UHF and VHF bands (simplex/duplex) for direct and trunk systems. · Excellent troubleshooting and problem-solving skills. · Ability to work under pressure in time-sensitive situations. · Excellent customer service and interpersonal skills. · Willingness to travel extensively to race events (both nationally and internationally, for approximately 100 days a year). · Valid driver's licence with clean driving record. · Good soldering and electronic repair skills. · Strong verbal and written communication skills. · Proficient use of diagnostic equipment and basic communications test equipment. · Experience with managed network switches/routing, VPN, and other remote technologies. · Excellent time management and organisational skills. Desired Skills: · Technical certification in electronics, telecommunications, or a related field. · Understanding of radio frequency and spectrum management. · Experience with AOIP technologies, such as AES67 and/or Dante. · Knowledge of race operations and procedures. Benefits: · Career progression and development opportunities. · Extensive travel opportunities. · Competitive pay, including bonuses. · Private healthcare. · Exposure to a technologically dynamic, fast-paced motorsport environment.

UK Product Testers is a consulting firm that specializes in product testing and product development work. Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or m

Customer Experience Partner (Remote). Remote within one of the following countries: United States, United Kingdom, Canada, Ireland, Australia, or New Zealand. This role supports day-to-day operational, content, research, data, and AI-related activities to help ensure smooth delivery across multiple

Our success is built on independence, innovation, and an unwavering focus on people — our team, our franchisees, and our customers. Commission on any referred customers. As a VIP Concierge / Customer Executive, you’ll play a key role in delivering world-class experiences for high-profile clients

Customer Experience Consultant (Remote). Interest in operations, research, content, customer support, or data-related work is helpful but not required; training and onboarding will be provided. Remote within one of the following countries: United States, United Kingdom, Canada, Ireland, Australia, o

As a VIP Concierge / Customer Executive, you’ll play a key role in delivering world-class experiences for high-profile clients - where precision, passion, and professionalism meet every day. VIP Concierge / Customer Executive.

Customer Experience Partner (Remote). Interest in operations, research, content, customer support, or data-related work is helpful but not required; training and onboarding will be provided. Remote within one of the following countries: United States, United Kingdom, Canada, Ireland, Australia, or N

A leading software company is looking for a Senior Software Engineer to enhance their customer interaction applications.

Customer Experience Partner (Remote). Remote within one of the following countries: United States, United Kingdom, Canada, Ireland, Australia, or New Zealand. This role supports day-to-day operational, content, research, data, and AI-related activities to help ensure smooth delivery across multiple

A renewable energy company in the UK is seeking a Head of Customer Experience to drive operational excellence and enhance customer interactions. In this role, you will lead a dynamic team, focusing on hiring and developing talent while ensuring a seamless customer journey through effective systems a

Job Title: Customer Experience Consultant (Remote) Employment Type: Remote (Part-Time/Contract) Location: Remote within one of the followi

A leading procurement firm in the UK is seeking a Head of Business Development and Customer Experience. This role involves overseeing sales functions, driving team performance, and maintaining strong customer relationships.

A leading cybersecurity firm seeks a Network Security Customer Success Engineer to enhance customer environments through advanced SASE solutions. This remote role involves technical support, integrations, and ensuring customer satisfaction to maximize their investment in security.

A leading SaaS recruitment firm is seeking an experienced Customer Success Leader to drive revenue growth for a global client base. In this remote-first role, you will manage a team and implement strategies for client success and efficiency, promoting growth across SME, mid-market, and enterprise ac

This full-time position supports flexible remote work and is focused on enhancing customer engagement through innovative technology. A leading web hosting company in Greater London is seeking a Machine Learning Engineer to build and optimize a Customer Success Engine.

Job Title: Customer Experience Partner (Remote). Employment Type: Remote (Part-Time/Contract). Location: Remote within one of the following countries: Compensation: USD 5,000–8,000 per month, depending on location, experience, scope of responsibilities, and performance expectations for a full-time

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies.We guarantee 15-25 hours per week with an hourly pay of between £18 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You don't ha

Job Title: Customer Experience Consultant (Remote). Employment Type: Remote (Part-Time/Contract). Location: Remote within one of the following countries: United States, United Kingdom, Canada, Ireland, Australia, or New Zealand.

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies.We guarantee 15-25 hours per week with an hourly pay of between £18 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You don't ha

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies.We guarantee 15-25 hours per week with an hourly pay of between £18 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You don't ha

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies.We guarantee 15-25 hours per week with an hourly pay of between £18 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You don't ha