Remote customer jobs in Middlesbrough - Page 19Crear alertas

Senior Customer Service Champion - Pet Insurance - Remote working. Handling complex customer queries, including reinstatements, billing issues, escalations and renewal disputes. You'll balance care with accuracy, ensuring every customer, especially those who are vulnerable, receives the right help a

A leading tech company in Greater London is seeking a Customer Success Engineer who speaks German. You will support customers in implementing and scaling the platform, focusing on technical onboarding and solutions. The role emphasizes collaboration and proactive customer engagement, offering the op

Doing this enables merchants and customers to capture immense efficiencies, drive better customer experience, reliability and business outcomes. Proven success owning enterprise customer relationships and driving adoption, performance, and growth. Experience advising customer product/engineering lea

A leading edtech company in the UK is seeking a Customer Engagement Advisor to enhance customer relations by supporting educators with subscriptions and queries. This remote role involves acting as the first point of contact for schools and helping them maximize the use of services offered.

A leading charity organization is seeking a Customer Service Advisor for a home-based role. Ideal candidates should possess exceptional customer service skills and experience in fundraising or call centers.

The ideal candidate will have several years of experience in leading Customer Success or similar teams, with strong technical curiosity and excellent communication skills. The company offers a remote-friendly environment and comprehensive benefits including training and development opportunities. A

CSMs at Seesaw work directly with customers to drive value for educators in a hands‑on way. Proven experience managing the full customer lifecycle, from onboarding through renewal and expansion. A minimum of 5 years of demonstrated success in a quota‑carrying, customer‑facing position.

A leading digital community organization is seeking a Customer Success Manager to ensure members gain maximum value from offerings. The ideal candidate will have B2B customer success experience, be highly organized, and have strong communication skills. Compensation ranges from £35,000 to £38,000,

A leading engagement solutions provider is seeking an Enterprise Customer Experience Manager to oversee customer success and drive customer engagement. The ideal candidate will have over 5 years in customer success or account management, with strong leadership and communication skills, and the abili

A leading educational organization is looking for a passionate Customer Success Manager to ensure members achieve their goals and maximize the value of offerings. The ideal candidate has proven experience in B2B customer success, excellent communication skills, and is comfortable in a fast-paced env

A digital customer engagement platform is seeking a motivated Remote Customer Service Representative to enhance customer interactions and provide clear solutions. This part-time role involves addressing inquiries across phone, email, and live chat, ensuring customer issues are resolved effectively.

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

A community-focused housing organization is seeking a Customer Experience Manager to optimize customer interactions within its property maintenance division. The role involves leading a dedicated team, ensuring high standards of service delivery while effectively managing sensitive customer situatio

About the job Customer Service Representative- Remote. Their duties include inputting data from paper documents into digital spreadsheets, updating order statuses for customers and double-checking their work to make sure they inputted data correctly.

About the job Customer Service Reps - Remote. We consult remotely with our clients for business and vacation travel, according to their specifications.

A technology company in the UK is seeking a Senior Customer Success Account Manager to enhance customer relationships and drive account growth across multiple verticals. Responsibilities include managing customer accounts, conducting business reviews, and developing ROI models.

A dynamic healthcare startup is seeking a Head of Customer Experience to enhance patient satisfaction and scale customer base to 350k/month by 2026. In this role, you will manage all customer-facing teams, driving service excellence through innovative AI solutions and rigorous performance monitoring

This fully remote role, with occasional training in London, demands strong organisational skills and previous customer-focused management experience. A reputable social enterprise is seeking an Ergonomic Team Lead to manage their team and ensure exceptional customer service for clients.

A technology-driven customer support company is seeking detail-oriented individuals to join their remote Customer Operations team. The role involves providing customer support, solving issues promptly, and identifying opportunities for improvement. The company offers training and a remote working en

A national customer service firm is looking for inbound call center agents in the York and North Yorkshire area. This work-from-home position requires the handling of customer queries through inbound calls and logging of calls.

MatchAwards is hiring a part-time Remote Customer Service & Support Specialist to join its vibrant team. Customer Service Representative (Remote UK) | $48. As a Customer Service Representative, you’ll be the first point of contact for customers, resolving inquiries and concerns with empathy and pr

A leading search intelligence platform is seeking a Customer Enablement Manager to enhance the onboarding and training experience for customers. Strong customer success experience is required, alongside skills in training delivery and understanding of paid search concepts. This position is remote-fr

A growing HR tech company is seeking a Senior Customer Marketing Manager to design and execute marketing programmes that enhance customer adoption and retention. This remote role requires strong B2B SaaS experience, excellent writing skills, and the ability to manage multiple initiatives.

A high-growth HR tech company is seeking a Senior Customer Marketing Manager to lead customer marketing initiatives in a remote role based in the UK. You will design and execute programmes that drive product adoption and support customer success.

A leading tech company is seeking a Customer Support Operations Engineer to implement, maintain, and support internal tools for enhancing customer experience. The remote-first role involves collaborating with engineers to improve efficiency through automation and tooling. Ideal candidates will have

Senior Customer Marketing Manager – Pinpoint | London (Remote, UK-based). Design and execute customer marketing programmes to accelerate time‑to‑value and drive adoption. With a mature product, strong product‑market fit, and rapid growth, Pinpoint is committed to building scalable customer��

Responsibilities include addressing inquiries, resolving issues, and ensuring a positive experience for customers. A leading retail company in the United Kingdom is seeking dedicated individuals for the role of Customer Service Representatives. This remote position offers the opportunity to provide

A premium property consultant is looking for a full-time Customer Service Representative to join their remote team in the United Kingdom. You will handle customer inquiries, support client concerns, and maintain high levels of customer satisfaction. Ideal candidates should possess exceptional custom

The ideal candidate will have at least 2 years of experience in Customer Success or Account Management, with strong communication and relationship-building skills. A leading retail technology provider is seeking a Customer Success Manager to ensure client satisfaction and drive adoption of their inn

Responding to Trustpilot & Google reviews in a personalised way ensuring prospective customers are confident in Rapha’s commitment to its customers. The Community Support Agent will contribute to this mission by offering elevated levels of service to our community including our paid-for members, p

Remote working but with ability to reach the Hertfordshire office within one hour, every 1-3 months.

Pedigree: Fast growing, dynamic SaaS business with a global customer base and team. Excellent communicator with customers and internal teams; confident saying no when needed. Strong relationship builder – personable, empathetic, and able to understand customer needs.

A leading recruitment agency is seeking a Senior Customer Success Manager to own and grow strategic accounts worth £5mil ARR. This fully remote role in the UK requires a strong SaaS background, excellent stakeholder management skills, and experience in driving retention and growth.

Technical Customer Support Engineer – EMEA | ClickHouse | Remote (UK). The role requires technical expertise in databases, cloud-native SaaS, and distributed systems, along with strong communication skills and a customer-first mindset. Mentor and train colleagues, users, and customers.

Help customers get the most out of the platform by providing best‑practice guidance and technical recommendations. Create and maintain high‑quality documentation for internal teams and customers. Strong experience in a customer‑facing technical support, DevOps, SRE, or infrastructure‑focused

We are seeking a strategic and results-driven Head of Customer Success to lead the global customer experience function for a fast-growing e-commerce brand. The ideal candidate thrives in a dynamic, remote-first environment, has a strong background in e-commerce or customer-facing operations, and is

This role focuses on providing excellent customer service and ensuring customer satisfaction. A growing conglomerate is seeking a Customer Success Manager to join their fully remote team. The ideal candidate will have proven experience in customer support, excellent communication skills, and a stron

A global leader in open source technology is looking for an Enterprise Customer Success Manager to join their remote team. In this role, you will onboard new customers, manage relationships, and coordinate projects to deliver solutions tailored to customer needs.

We are currently looking for a Customer Success Account Manager - REMOTE. In this role, you will manage strategic customer accounts, ensuring they derive maximum value from our technology offerings. Join us to make a meaningful impact in customer satisfaction and retention.

The ideal candidate has extensive experience in Customer Success or related fields and a passion for technology. This is a remote-first position based in the UK, offering a supportive work environment and a range of perks including work from home flexibility. A next-generation ecommerce platform is

Keeping customers informed about claim status both verbally and in writing. We offer a range of BPM services in finance and accounting, procurement, customer interaction, and human resources, tailored to address each client's unique challenges. To provide excellent customer service by promptly answe

Retail Customer Service Associate – $20+/hr | Remote (UK). Retail Customer Service Associate. Remote (UK-based applicants only).

The ideal candidate has a proven record of designing high‑performing support organizations, implementing voice‑of‑customer frameworks, and driving measurable improvements in customer satisfaction, retention, and loyalty. The Director of Customer Experience is a critical leadership role respons

A leading travel technology company is seeking an Application Engineer to resolve technical issues and ensure excellent customer support. You will own technical problems from investigation to resolution and work closely with customers and internal teams.

As Head of Customer Experience at Aios Medical, your fundamental role is to delight customers with “insanely great” service through a near‑pathological obsession with CX 🤯. Every action taken by each member of your team increases customer satisfaction and, by default, customer retention. Re

Doing this enables merchants and customers to capture immense efficiencies, drive better customer experience, reliability and business outcomes. As part of the Customer Success organization, you will combine systems expertise, analytical problem‑solving, and customer partnership to deliver measura

Submit your CV and a cover letter highlighting your technical customer success experience, ability to manage developer-centric accounts, and passion for driving customer outcomes. Customer Success Representative – Nutrient | Remote. Customer Success Engineer, Solutions Architect, etc.

A leading fintech company is seeking a Customer Interaction Team Leader in London to oversee customer service delivery, ensuring compliance and operational excellence. This role involves leading a team, managing customer interactions, and implementing improvements in service.