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  • IT Support Analyst
    IT Support Analyst
    il y a 1 heure
    £32000–£35000 par an
    Temps plein
    New Barnet

    Storm IT Ltd is a leading MSP based in New Barnet, dedicated to providing innovative IT Services and Solutions to their long standing client base. We are seeking a skilled 2nd Line Support Engineer to join their dynamic team and contribute to our continued success and growth in the industry. As a 2nd Line Support Engineer, you will play a key role in ensuring the smooth operation of our IT systems and providing excellent technical support to our clients. This position involves a mix of user support, system administration, troubleshooting, basic networking and collaboration with other IT professionals remotely from our New Barnet office or onsite with the client. Responsibilities: · Provide technical support and assistance to employees on IT-related issues including hardware, software, and networking. · Troubleshoot and resolve hardware and software problems in a timely manner. · Perform system administration tasks such as user account management, Active Directory updates, and software installations. · Monitor and maintain IT systems to ensure optimal performance and reliability. · Collaborate with internal teams to implement IT solutions and improvements. · Respond to and resolve support tickets efficiently. · Document technical procedures and solutions for future reference. · Assist in the setup and configuration of new IT equipment and software. · Liaise with external vendors and service providers when necessary. Requirements: · Proven experience as a 2nd Line Support Engineer or similar role. · Experience working for an MSP is advantageous. · Solid understanding of IT systems, networking, and infrastructure. · Hands-on experience with Windows operating systems, Active Directory, and Microsoft Office suites. · Experience working across the Microsoft 365 (SharePoint, Teams, Office365,Intune & Entra ID). · Experience with hardware troubleshooting and software installations. · Excellent problem-solving skills and attention to detail from 1st to 2nd line level. · Effective collaborator and communicator at all levels who uses their own initiative and shares skills · Ability to work independently and as part of a team. · Demonstrate professionalism and positivity to the team and end users by displaying good customer-facing practices · Demonstrated ability to quickly learn new skills · Working well under pressure, ability to prioritise work streams and refer on where required. If you are a proactive and skilled 2nd Line Support Engineer looking for a new challenge with a reputable company in the New Barnet area, we encourage you to apply and join our talented team! Job Type: Full-time Benefits: Company events Company pension On-site parking Work Location: Storm IT Offices. In Person

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  • HR assistant
    HR assistant
    il y a 1 mois
    £25000–£30000 par an
    Temps plein
    London Colney

    Role Summary, We are seeking a proactive HR Recruitment Assistant to drive talent acquisition for our care homes. You will act as our primary outbound liaison, actively approaching external companies, care home managers, HR professionals, and liaison officers to build recruitment pipelines. This role focuses heavily on networking, relationship building, and sourcing specialized talent in the healthcare and residential care sectors. Key Responsibilities • Outbound Sourcing: Cold-approach potential talent, agencies, and partner organizations., • Stakeholder Liaison: Connect directly with care home managers and internal HR., • Relationship Management: Build networks with industry liaison officers and employment companies., • Candidate Screening: Conduct initial vetting to ensure alignment with care standards., • Pipeline Tracking: Maintain accurate records of all outreach and communication. Required Qualifications • Industry Experience: Background in healthcare, social care, or agency recruitment., • Communication Skills: Exceptional phone, email, and professional networking abilities., • Drive & Resilience: Comfortable making cold approaches and persistent follow-ups., • Tech Literacy: Proficiency with ATS platforms, LinkedIn, and CV databases. To help refine this job description, could you tell me: • Will this be a remote, hybrid, or on-site position?, • What is the employment type (full-time, part-time, or contract)?, • Do you offer specific incentives (like commission per successful hire)? Once I have these details, I can generate a complete, ready-to-post job advertisement for you. AI responses may include mistakes. Learn more

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