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About Purple Dinosaur Purple Dinosaur is a creative and digital agency helping ambitious brands grow through strategy, design, websites, video, content, SEO and performance marketing. We work with businesses ranging from premium consumer brands and healthcare organisations through to ecommerce businesses, charities and growing SMEs. Our team combines creative thinking with technical expertise. We build brands, create content, develop websites, run campaigns and help clients understand what is actually driving results. As we continue to grow, we are looking for a Studio Manager & Client Operations Lead who can help bring structure, organisation and momentum to both our client relationships and our internal operations. Location Hybrid role. Based in Hampton, Greater London. The Role We are looking for someone who thrives on organisation, communication and making things happen. As Studio Manager & Client Operations Lead, you will sit at the centre of the agency, helping to connect clients, projects, systems and people. You will attend client meetings, coordinate delivery across the team, improve internal processes and ensure that nothing falls through the cracks. This role is ideal for someone who enjoys both people and process. Someone who can build strong client relationships while also creating the systems and structure that allow a growing agency to operate efficiently. You will work closely with the directors and become a key part of the agency's future growth. This is not a traditional administrative role. We are looking for someone who can help build the foundations that allow the agency to scale. Key Responsibilities Client Management & Communication • Attend client meetings, workshops and review sessions., • Capture actions, decisions and opportunities., • Produce clear meeting notes and task summaries., • Act as a day-to-day point of contact for clients., • Build strong relationships and maintain excellent communication., • Ensure clients remain informed and confident throughout projects., • Manage expectations around delivery, timelines and priorities., • Identify opportunities to improve client experience and retention. Project & Resource Coordination • Coordinate project timelines and delivery schedules., • Work closely with directors to prioritise workloads., • Ensure work is assigned appropriately across creative, video and development teams., • Monitor project progress and identify potential risks early., • Coordinate freelancers and specialist partners where required., • Support the smooth delivery of both retainers and project-based work., • Ensure deadlines, deliverables and approvals are tracked effectively. Studio Operations • Build and improve agency systems, processes and workflows., • Maintain project management platforms and operational documentation., • Create scalable ways of working as the agency grows., • Develop clear workflows that improve efficiency and accountability., • Support onboarding of new clients and projects., • Help document internal knowledge and best practices., • Identify operational bottlenecks and recommend improvements. Commercial Support • Track project status against agreed scopes and deliverables., • Support the preparation of proposals, quotations and client documentation., • Assist directors with reporting, planning and forecasting., • Help identify opportunities for additional services and client growth., • Improve profitability through better planning, utilisation and resource allocation., • Support the management of recurring client retainers. What We're Looking For • Excellent organisational and time management skills., • Strong written and verbal communication., • Confident speaking with clients and stakeholders., • Able to manage multiple projects simultaneously., • Highly proactive and solution-focused., • Strong attention to detail., • Comfortable balancing competing priorities., • Able to work independently while supporting a wider team., • Naturally organised and process-driven., • Positive, professional and commercially aware. Experience • Experience in an agency, studio, marketing, digital or creative environment., • Experience coordinating projects, clients or teams., • Experience using project management platforms such as Notion, Monday.com, ClickUp, Asana, Trello or similar., • Understanding of creative, digital or marketing projects., • Experience improving systems and processes. Bonus Experience • HubSpot, Pabau, Salesforce or CRM platforms., • Website projects and digital delivery., • SEO, content marketing or paid media., • Marketing, reporting and analytics., • Proposal writing and client onboarding., • Resource planning and agency operations., • Experience working in a growing SME business. What Success Looks Like After 12 Months • Clients consistently receive timely communication and updates., • Meeting actions are tracked and delivered., • Project workflows are documented and followed., • Retainers are proactively managed., • Resource planning is visible and organised., • Internal processes are continually improving., • Directors spend significantly less time on project administration and coordination., • The agency is able to grow without operational complexity slowing delivery., • Clients remain engaged, informed and happy., • The team knows what needs doing, when it needs doing, and who owns it. Why Join Purple Dinosaur? • Work directly with agency leadership., • Be involved in a wide variety of creative and digital projects., • Help shape the future direction of a growing agency., • Hybrid working environment., • Genuine responsibility and ownership., • Opportunity to build systems and processes that make a real impact., • Work with a talented team across design, development, content and video., • Opportunities for progression as the business continues to grow. The Kind of Person Who Will Thrive Here You enjoy bringing order to complexity. You are naturally organised and take pride in making things run smoothly. You enjoy building relationships, solving problems and helping others succeed. You are equally comfortable sitting in a client meeting, improving a workflow, updating a project plan or helping a team stay focused on priorities. Most importantly, you care about delivering great work and creating an environment where great work can happen.

Role Overview We are looking for an experienced LV Overhead Lines Supervisor / Project Manager to support the planning, coordination, supervision, and delivery of overhead line works linking utility poles to domestic properties. The successful candidate will have strong overhead line experience and be confident managing works on site, ensuring projects are delivered safely, efficiently, and to programme. Key Responsibilities • Plan and coordinate LV overhead line connection works from pole to property, • Supervise and manage site teams, subcontractors, and daily operations, • Ensure works are completed safely and in line with company and industry standards, • Track project progress, productivity, and programme delivery, • Conduct site inspections, audits, and quality checks, • Liaise with clients, residents, DNOs, and internal stakeholders, • Manage permits, RAMS, and health & safety documentation, • Resolve on-site issues and ensure minimal disruption to customers, • Support scheduling, material coordination, and resource planning, • Provide regular progress updates and reporting to management Requirements • Proven experience in LV overhead line works, • Previous experience supervising or managing field operations, • Good understanding of utility network construction and pole-to-property connections, • Strong knowledge of health & safety procedures and site compliance, • Ability to organise and manage multiple workstreams, • Excellent communication and leadership skills, • Full UK driving licence Desirable • NRSWA qualification, • IPAF / MEWP certification, • SSSTS or SMSTS, • Experience working within telecoms or utility infrastructure projects What We Offer • Salary sacrifice car scheme (Hybrid/Electric Vehicle), • Pension with a leading provider and up to 8% employer contribution, • 25 days holiday, • Personal Wellbeing and Volunteer Days, • Private Medical Insurance, • Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice), • Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes., • Personal development programme

Experience in workforce or resource planning within a complex environment. Ensure high-quality Management Information to support planning, forecasting, People Committee requirements, and resource forecasts & demand profiles. Produce short- and medium-term resource plans aligned to capital and develo

Customer Service Manager - Social Housing Repairs & Maintenance Based near Surbiton Full-Time, permanent Salary: £40,000 - £48,000 DOE We are currently working in partnership with a leading contractor within the Social Housing sector to recruit an experienced and customer-focused Customer Service Manager to join their growing team located near Surbiton. This is an excellent opportunity for an experienced service delivery professional to lead a busy Customer Service function within a fast-paced repairs and maintenance environment. The successful candidate will play a key role in driving customer satisfaction, operational efficiency, and service excellence across responsive repairs and maintenance services. As the Customer Service Manager, you will oversee the day-to-day management of the Customer Service Centre, ensuring residents receive a high-quality and responsive service across multiple communication channels. You will also support planning and scheduling functions to ensure repairs and maintenance services are effectively coordinated and delivered in line with service standards and KPIs. This role would suit somebody with strong leadership experience within Social Housing, Facilities Management, or a similar service-led environment. Key Responsibilities: Lead, motivate, and develop the Customer Service Team to deliver exceptional customer service Oversee customer contact operations, ensuring enquiries, service requests, and complaints are resolved efficiently Support repairs scheduling, workforce planning, and logistical coordination across responsive maintenance services Monitor operational performance, customer satisfaction, and service delivery metrics Act as an escalation point for complex customer issues and complaint resolution Work collaboratively with operational teams, planners, contractors, and stakeholders to ensure seamless service delivery Drive continuous improvement initiatives, implementing new processes and systems where required Produce regular operational and performance reports for senior management Key Criteria: Previous experience managing a customer service or contact centre function within Social Housing, Repairs & Maintenance, or Facilities Management Experience overseeing planning, scheduling, or resource coordination for a mobile workforce Strong understanding of repairs and maintenance service delivery Proven leadership and people management experience Experience using CRM systems, scheduling platforms, and repairs management software Excellent communication, organisational, and problem-solving skills Ability to analyse performance data and implement service improvements Strong stakeholder management and relationship-building skills What's on Offer: Excellent career progression and development opportunities Competitive salary and benefits package 25 days holiday plus bank holidays Enhanced company benefits and wellbeing support Opportunity to join a growing and forward-thinking organisation within the Social Housing sectorThis is an excellent opportunity for somebody looking to further their career with a highly reputable and expanding contractor delivering essential services within Social Housing

Project Manager - West London: High-End Events & Commercial Space JLL is seeking an experienced Project Manager to join our Central London team, delivering operational excellence across prestigious events venues and premium commercial environments. Key Operational Requirements Premium Environment Delivery: Execute projects in occupied high-end venues, flagship corporate headquarters, and premium commercial spaces Maintain seamless operations where downtime isn't an option Exercise discretion and professionalism expected in sophisticated commercial and events environments Minimize disruption to live operations while delivering technical excellence Project Management: Deliver multiple small works, fit-out, and M&E projects autonomously Manage complete project lifecycles from specification through closeout Balance competing stakeholder demands in pressured, time-sensitive environments Solve issues rapidly with minimal client impact Contractor & Team Leadership: Manage contractor performance to JLL's exacting standards Lead diverse teams across varied project types Provide technical guidance on M&E and fabric disciplines Conduct quality audits on subcontractors Implement HR procedures and performance management Core Accountabilities Health, Safety & Compliance: Ensure H&S legislation compliance including CDM regulations Maintain risk assessments and method statements Uphold JLL's zero-harm culture and client duty of care Manage contractor safety performance in live environments Financial Management: Budget control and project costing P&L responsibility contributing to portfolio profitability WIP tracking and debt management Monitor project costs against forecasts Client & Stakeholder Management: Proactive client liaison reinforcing JLL's value proposition Manage expectations in high-profile commercial and events spaces Deliver client satisfaction that supports retention and reputation Report on project progression with transparency Operational Excellence: Plan and develop project specifications Monitor progress and set realistic end dates Conduct workload review and resource planning Perform quality audits maintaining JLL standards Manage project reporting aligned to JLL's operational frameworks Business Development: Pipeline development to increase annual turnover Identify additional service opportunities within existing client relationships Contribute to JLL's portfolio growth strategy Deepen client relationships through proactive value delivery Essential Qualifications & Experience Health & Safety Certifications: IOSH or higher (mandatory) SMSTS (mandatory) CSCS Gold Card (preferred) Technical Competencies: Competent working knowledge of M&E systems Understanding of building fabric disciplines Ability to oversee complex, integrated building systems typical of premium commercial venues Professional Experience: Industry-relevant qualifications and proven track record Operational experience leading diverse teams Performance management to KPIs using operational MI systems Experience in live operational environments (events venues, premium office space advantageous) Background in small works, fit-out, and M&E project delivery Administrative & Systems: Computer literate: Word, Excel, Outlook Strong organizational and administration skills Ability to manage multiple reporting requirements Data-driven approach to performance tracking Ideal Candidate Profile Experience Background: 5-10 years' field experience in facilities or construction management Progression from technical/supervisory roles into project management Track record in high-end commercial, corporate, or events environments Experience executing work with minimal disruption to premium operations Key Attributes: Autonomous delivery capability in pressured environments Client-facing professionalism representing JLL's brand Discretion in high-profile commercial settings Ability to balance technical delivery with relationship management Understanding of sophisticated client expectations Distinguishing Factors: Experience in live events venues or occupied premium office environments Proven ability to manage multiple stakeholder demands simultaneously Track record of maintaining operations while executing technical work Reputation for delivering projects that enhance rather than interrupt client operations JLL Value Alignment Directly supports JLL's mission to shape the future of real estate for a better world Ensures premium commercial and events spaces operate seamlessly, safely, and efficiently Contributes to JLL's reputation as partner of choice for sophisticated commercial clients Delivers operational excellence combined with strategic real estate insight Reinforces JLL's commitment to client service excellence in Central London's competitive market Location: On-site London, GBR TPBN1_UKTJ

About the role A market leading public safety client of ours is currently in the market for a System Engineer to join a growing team within the UK. In the role you will be responsible for the technical implementation of their solutions throughout the entire project lifecycle for their Control Room Solution projects. Working under the guidance of the Public Safety Delivery Lead Manager and Lead System Engineer, you will be involved in the build, commissioning and testing of their solutions as part of Control Room Solution deliveries. Your Main Responsibilities Communicating with customers about all technical issues Installing, integrating, commissioning, and starting up systems Planning, creating & coordinating data/information to implement the technical solution. Troubleshooting - organising measures in connection with technical issues to remedy system errors. Collaborate with Solution Architect for decisions on implementation of complex technical solutions & system optimisation. Inspecting and accepting products from sub suppliers and partners prior to implementation Your Experience Network and IT infrastructure Electrical /Telecommunication know how. Microsoft Windows Server/Desktop platform system build and configuration. Solid Project delivery experience Requirements Engineering Telecommunications systems (Telephony/Radio Integration) experience. Knowledge of Mission Critical /resilient systems architecture Awareness of Cloud technologies UK Public Safety market experience ideal Your Qualities Thrive on collaboration and are happy working as part of a team or independently. Proactive and able to balance competing priorities. Customer & Service focussed. Solutions focussed in how you think and act Goal orientated - delivery of milestones / budgets etc. Passionate about personal learning & development Able to travel - both within UK and to Vienna HQ Allow for security vetting from government organisation.Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission

Nursery Deputy Manager (Morning & Afternoon) Location: Hammersmith Salary: £28,000 to £32,000 per year Contract: Full-time, Permanent We are working on behalf of our client who is looking to recruit a Morning Shift Nursery Deputy Manager and Afternoon Shift Nursery Deputy Manager at our independent long-standing nursery. Morning Shift Nursery Deputy Manager: 7:30am - 1:30pm Afternoon Shift Nursery Deputy Manager: 12:30pm - 6:30pm The role is split 90:10 between the room and the office. You will be joining a team of highly motivated, experienced and dedicated professionals where your strengths can be utilised and recognised; and where autonomy will be given to enable growth both personally and professionally. Key Responsibilities: In addition to in-room practice, the successful candidate will be engaged with: Lead and support on site staff with planning and delivering sessions and activities. Undertake governance responsibilities during the hours of work that overlap with Daytime care Adhere to company policies and procedures, including refining, implementing and rolling out Parent engagement, outside agency engagement and peer engagement with other managers at IMA and our competitors Develop and implement age- and ability-appropriate programme of activities and events, including clubs and focus on curriculum intent (based on the approach of the nursery and targeted to individual children), accounting for SEND if required. Maintain general high standards and adopt the ethos of the organisation at all times Refine, adopt and implement safeguarding and health and safety policies and procedures Manage administrative duties and regulatory compliance Work collaboratively with peers for the betterment of the business to ensure all children benefit from better outcomes Requirements: Previous experience in an Ofsted rated Outstanding nursery, or within a management structure in an Ofsted Good or above rated nursery Minimum Level 3 Early Years qualification 3+ years' experience in a senior role within a nursery/preschool setting Kind, approachable, empathetic, calm and self-motivated Ability to motivate, manage, and work effectively within a team Strong understanding of the EYFS, Montessori approach and current Early Years Inspection Framework Thorough knowledge of child safeguarding and welfare Benefits: Salary of between £28,000.to £32,000.00 per year We operate above legal ratios so there is always free resource available for support We operate 20+bank holidays as standard annual leave Additional Birthday Leave for all staff post-probation Enhanced Maternity/Paternity/Adoption Leave package post-probation Professional and personal development – our ethos is to employ the best-in-class talent and provide them with best-in-class tools and resources to be able to deliver the incredibly high standards of care and education within our nursery Opportunity to grow within organisation into managerial roles, as a part of a growing and ambitious group Paid inset days including staff training, team building and staff social Company wide staff socials through the year, fully funded Heavily discounted childcare, up to 75% off, post-probation Apply today email your most up-to-date CV. Plus Staff Recruitment is a specialist Early Years and Education Recruitment Company working with Nurseries and Primary Schools settings across London, Kent and Surrey. We respect candidate confidentiality Looking for temporary or permanent work in Childcare? and will not share your profile to our clients or request any references without your consent. We cater for all Early Years jobs and currently have Nursery Manager, Deputy Manager, QTS, Montessori, Room Leader and Early Years Practitioner / Nursery Nurse vacancies Plus Staff Recruitment are an Equal Opportunities Employer

Reporting to – Head of Mechanical Maintenance Working Hours: Mon – Fri, 8am – 5pm Probation Period: 6 months Job Type: Full Time, Permanent Job Location: Various Sites & Head Office Start Date: Immediate SCOPE 1. To provide leadership and technical oversight within the Water Services department, with a primary focus on statutory L8 compliance, water hygiene, plumbing, drainage and pump maintenance safety management., 2. East West Connect provide Building Services Maintenance (Reactive, Planned Preventative and Small Works) across RVAC, Gas/Heating, Water Services, Fire & Security and Electrical Compliance., 3. This role supports continued company growth and service quality by ensuring safe, compliant and efficient delivery of all water‑related works. KNOWLEDGE, COMPETENCY REQUIREMENTS 1. Prior knowledge of company policies and procedures for delivering safe and compliant water services in commercial and domestic environments (E), 2. Experience working within an employer’s integrated management system (D), 3. HNC/HND Building Services or Mechanical Engineering – NVQ Level 5 or above (E), 4. Experience with CAFM/CMMS (D), 5. Knowledge of SFG20 maintenance schedules (D), 6. Commercial H&S Awareness Course (D), 7. Full clean driving licence (E) This section provides guidance on competency requirements for the Water Services Manager responsible for delivery and compliance across water systems (water hygiene, closed-loop water quality, pumps, LTHW/LTHH interfaces, domestic and commercial plumbing systems, soil/vent and drainage). Competence should be evidenced through qualifications, relevant experience, and demonstrable ability to plan, supervise, assure and report compliant works. Statutory compliance & water hygiene (ACOP L8 / HSG274 / BS 8580) • Understands legal duties and roles (Duty holder/Responsible Person/Authorised Person as applicable), and can support governance for ACOP L8, HSG274 Parts 1–3 and BS 8580-1 requirements., • Can implement and maintain a Written Scheme of Control: task schedules, responsible persons, escalation routes, corrective actions and record-keeping., • Can review/quality-check legionella risk assessments, schematics, asset registers and logbooks; identify gaps and drive closure., • Can manage monitoring regimes (temperatures, flushing, inspections, tank checks, TMV checks) and interpret results to prioritise remedials., • Understands sampling strategy and actions (e.g., legionella, TVC) including liaison with UKAS labs and applying appropriate corrective controls., • Can plan and supervise remedial works (tanks, calorifiers, dead-legs, insulation, blending valves, pipework alterations) ensuring verification and revalidation., • Can lead/participate in internal audits and client audits; produce evidence packs and close out non-conformances., • Can manage incidents (positive samples, loss of control, contamination) with clear containment, communications and documented lessons learned. Closed-loop water quality (LTHW/LTHH & sealed systems) • Understands closed-loop system purpose and common failure modes (corrosion, scaling, microbiological growth, air ingress, fouling) and the impact on plant efficiency and asset life., • Can specify and manage water treatment regimes (inhibitors/biocides as applicable), sampling frequency, target parameters and reporting., • Can interpret water analysis results (e.g., pH, conductivity/TDS, inhibitor residual, iron/copper, microbiological indicators where applicable) and initiate corrective actions., • Can plan and oversee cleaning/flushing activities (power flush, side-stream filtration, chemical clean) including method statements, waste handling and reinstatement testing., • Understands interfaces with LTHW/LTHH plant (boilers, heat exchangers, pressurisation units, expansion vessels, air/dirt separators) and can coordinate works to minimise operational risk., • Can manage specialist subcontractors and verify deliverables (pre/post samples, certificates, commissioning sheets). Pumps, booster sets & pressurisation systems • Working knowledge of common pump systems: domestic boosters/pressurisation, circulation pumps, sump/effluent pumps, macerators, condensate pumps and associated controls., • Can plan PPM and reactive response: set-point checks, vibration/noise checks, seal/bearing indicators, strainers, non-returns, isolation valves and control panel alarms., • Can coordinate safe isolations (electrical and hydraulic), drain-down/refill, venting and functional testing/commissioning., • Can oversee troubleshooting and ensure evidence-based repairs (fault codes, trend data, flow/pressure checks)., • Can manage specialist OEM/subcontractor support and validate handover documentation (test results, settings, photos, certificates). Domestic & commercial plumbing systems (hot/cold water) • Understands hot and cold water distribution principles in domestic and commercial buildings, including storage, recirculation and temperature control., • Working knowledge of Water Supply (Water Fittings) Regulations/Byelaws, backflow prevention (air gaps, RPZ where applicable), and good practice installation standards., • Can manage TMV lifecycle: selection/fit-for-purpose, routine testing, fail-safe checks, servicing and documentation., • Can plan and supervise installation/modification works: isolation strategy, phased shutdowns, commissioning, disinfection/chlorination where required, and reinstatement verification., • Can assess defects and risks (dead legs, stagnation risk, scalding risk, cross-connections, inadequate insulation) and produce remedial plans and quotations. Soil, vent & drainage systems • Understands soil and vent principles, traps/seals, venting, odour issues and common failure modes in above/below ground drainage., • Can manage planned and reactive drainage works including jetting, descaling, root ingress treatment, minor repairs and renewal planning., • Can interpret CCTV survey outputs and translate findings into remedial scope, priority and costed plans., • Understands environmental and H&S controls relevant to drainage works (waste handling, contamination risks, COSHH, and confined spaces awareness where applicable). Project / contract management (delivery, commercial & governance) • Can define scope from surveys/specifications, develop method of delivery, and produce programmes that protect statutory compliance and site operations., • Competent in procurement and subcontractor management: pre-start reviews, competence checks, RAMS review, supervision, and performance management., • Can control cost, labour and materials; produce accurate quotations; manage approvals, purchase orders and invoicing inputs., • Understands change control: identifying variations, pricing, client sign-off, and maintaining a clear audit trail., • Can manage risk and dependencies (access, isolations, permits, shutdown windows, customer impact) and coordinate stakeholders., • Can produce client-ready deliverables: reports, certificates, O&M information (where required), commissioning records and compliance evidence packs. Leadership, competence assurance & quality • Can supervise multiple workstreams while maintaining quality, safety and compliance; knows when to escalate technical risk., • Can set and maintain a competency matrix for engineers and subcontractors (water hygiene, plumbing, pumps, drainage), including refresher intervals and evidence control., • Can carry out technical and documentation QA checks (service sheets, logbooks, photos, certificates) and reduce rework/returns., • Can coach and develop team members through site visits, toolbox talks (supplementary) and targeted training plans., • Can monitor performance against KPIs/SLA and lead corrective actions for recurring defects and non-conformances. Health, safety & environmental competence (water-related works) • Can review and implement RAMS and site permits relevant to water works (e.g., isolations, hot works where applicable, working at height, plantrooms, lone working)., • Understands COSHH principles for water treatment chemicals and can ensure safe storage, dosing, handling and waste disposal arrangements., • Can ensure safe system of work for drain-down/refill, disinfection, sampling and access to tanks/voids/risers (including confined spaces awareness where applicable)., • Can investigate incidents/near misses and implement corrective actions through the IMS. Typical evidence (minimum/desired) Essential evidence: demonstrable experience managing compliant water services delivery in occupied buildings; proven ability to manage subcontractors and control quality/compliance records; strong working knowledge of ACOP L8 and HSG274 requirements; competent report writing and client communication. Typically desired (role dependent): recognised water hygiene/legionella qualification (e.g., City & Guilds/LCA/WMSoc pathway), plumbing qualification (NVQ L2/3) and/or relevant building services qualification; demonstrable experience managing closed-loop water treatment and pump/pressurisation systems; WRAS knowledge/certification. CPD: maintains ongoing CPD covering water hygiene compliance, water treatment/closed systems, and relevant H&S/commercial contract management topics. DUTIES Team Leadership & Management • Lead a team of Plumbers, Water Hygiene Technicians, Pump Engineers and Drainage Engineers to deliver safe, compliant and high‑quality services., • Provide technical mentorship, support and operational direction., • Identify recurring issues and implement root‑cause corrective improvements., • Facilitate regular team meetings focusing on performance, compliance and continual improvement., • Monitor KPIs, conduct 1‑2‑1 reviews, identify training needs and prepare management reports., • Use SFG20 schedules to optimise PPM planning, statutory L8 compliance and resource allocation. Technical Support & Problem‑Solving • Act as the senior technical authority for all plumbing, drainage, pumps, water hygiene and water treatment operations., • Provide escalation support for complex technical issues, commissioning tasks and diagnostic work., • Ensure all works follow statutory guidance, industry best practice and manufacturer recommendations., • Review water treatment reports, logbooks, legionella monitoring records and compliance documents prior to client submission., • Promote technical excellence and hands‑on development within the team. Water Hygiene, L8 Compliance, Auditing & Accreditation • Lead water compliance across all operational sites., • Ensure full compliance with:, • ACOP L8, • HSG274 Parts 1–3, • BS 8580‑1 – Legionella Risk Assessment, • Water Supply (Water Fittings) Regulations, • Manage internal audits of water hygiene tasks, sampling regimes, monitoring results and engineer competencies., • Ensure all logbooks, monitoring sheets, flushing records, sampling data and remedial actions are accurate and complete., • Oversee water treatment activities for closed systems, calorifiers, cooling towers (if applicable), chlorine dioxide dosing and softening systems., • Maintain readiness for external audits including LCA and client audits., • Investigate water hygiene incidents, non‑conformances and near misses, implementing corrective actions. Plumbing, Drainage & Pump Operations • Oversee maintenance and remedial works across:, • Hot & cold water plumbing systems, • Drainage networks (internal/external), • Booster sets, pressurisation units and general plumbing pumps, • TMVs, calorifiers, tanks and expansion vessels, • Ensure assets are verified and documented appropriately., • Conduct lifecycle assessments and make recommendations for repair, upgrade or replacement., • Ensure correct isolation, drain‑down, reinstatement and testing procedures are followed. Asset Management & Lifecycle • Maintain accurate asset registers and statutory documentation., • Prepare quotations aligned with client budgets and technical requirements., • Use CAFM/CMMS platforms to manage compliance tasks, asset information and performance metrics. Health & Safety Management • Ensure full adherence to Health & Safety policies, RAMS and CPPs across all works., • Promote a strong safety culture, ensuring PPE compliance and safe working practices., • Deliver toolbox talks, safety briefings and awareness training. Continuous Improvement & Innovation • Identify improvements to maintenance processes, reducing costs and improving performance., • Stay updated on emerging technologies, water treatment methods and regulatory changes., • Encourage innovation within the team and evaluate new products and tools for operational benefit., • Consistently champion the company’s core values across all activities. MEETINGS • Attend and prepare reports for management meetings., • Attend pre‑bid and interim bid meetings to provide technical input., • Attend client meetings, recording all discussions., • Attend handover and tender meetings, ensuring accurate documentation., • Attend post‑contract review meetings and track improvement actions., • Attend appraisal meetings, company staff meetings, H&S meetings and team meetings. See full job description for more information

To contribute to an exceptional resident experience through the provision of a high standard of repairs and maintenance tasks. To inspect and diagnose faults and repairs in addition to undertaking minor day to day repairs and decoration to the building(s), grounds and equipment. Key Responsibilities Works as part of the Community team to ensure all our residents enjoy a high level of cleanliness throughout their community. Communicates effectively with residents, clients, contractors and colleagues; demonstrating a clear understanding of maintenance issues and using initiative to respond accordingly. Monitors and maintains the electronic maintenance reporting system, Entrata, ensuring tasks are completed to a high standard and within suitable time scales, corresponding with tenants when required. Promotes customer satisfaction by providing regular updates to residents via Entrata regarding ongoing or delayed maintenance issues. Administers all property maintenance & records in accordance with Greystar policies & procedures. Maintains a focus on delivering services within agreed budgetary & resource parameters. Maintains adequate levels of spares, stock and supplies, ensuring effective forward planning. Diagnoses and undertakes repair and maintenance tasks to a high quality including plumbing, joinery and carpentry, painting/decorating and lighting; or organises and oversees repairs to completion if referred to contractors. Understands and responds to health and safety matters in an appropriate & timely manner. Reports any incidents or accidents to the Maintenance Manager using the correct system and documentation. Moves furniture and heavy items around site as required. Ensures all communal areas of the site including refuse and recycling facilities are frequently inspected and maintained to the highest standards of repair & cleanliness. Coordinates and accompanies external Contractors/Suppliers executing minor works on site. Liaises with relevant team members within Estates Management or Operations teams to ensure transparency and clear communication when works are taking place. Monitors Sub-Contractors performance to standard and retains accurate records of their site operations including all relevant RAMS & Permits to Work. Highlights and assists with the management of any community works. Assists the Maintenance Manager in key management ensuring high levels of security at all times. Ensures annual checks are carried out for their statutory insurance and qualifications. Manages and maintains all statutory testing records, utilising other team members where appropriate. Carries out annual PAT testing and inspections of emergency lighting, weekly fire alarm tests and fire evacuations. Ensures the gardens and grounds maintenance to the property are well maintained, clean, tidy and hazard free, supervising external contractors as required. Practices proper safety techniques in accordance with Company and safe systems of work guidelines. Is available on call out of hours to respond to emergency situations to resolve problems or contact contractors to address. Reviews site risk assessments as required with Maintenance Manager. Seeks to maximise efficiency of utilities. About You A reasonable level of general education educated to O Level / GCSE level or equivalent with demonstrable written and numerical skills. Awareness of H&S requirements on site Continually strives to improve knowledge, skills and abilities to produce the best results A recognised trade qualification, Building Crafts Operative Certificate, City and Guilds or NVQ relevant to undertaking repairs and maintenance in a residential building, e.g. plumbing or electrical, is essential. Experience of undertaking repairs and maintenance in a domestic residential environment or as a general builder /residential construction in the following trades; plumber, electrician or carpenter. Experience of installing and maintaining hot and cold water systems, sanitary appliances and soil and waste drainage. Experience of installing and maintaining electrical systems and fire alarm, emergency lighting and security systems. Fluent English verbal and written communication skills Helpful, friendly personality with effective communication skills behaving in a professional, courteous and helpful manner towards colleagues and residents. Good team player with strong relationship building and influencing skills. Positive approach and ability to work on own initiative. Ability to determine cost effective solutions to repairs. Contractor & Supplier Supervision skills are desirable. Excellent organisation skills with the ability to multi task and prioritise. Flexible approach to work and adaptable to thrive in a changing environment. What We Offer We include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard. Please reach out if you are keen to know more. About Greystar Greystar is a leading, fully integrated real estate company offering expertise in investment management, development, and management of rental housing properties globally. The company's business model is unique in its ability to own, operate, and develop multifamily, student, and senior housing across the globe. Building a global platform with a local presence, Greystar continues to expand its geographic reach around the world, bringing a globally interconnected professional rental housing platform and industry funded with institutional capital to countries where the sector does not yet exist. Greystars pan European platform was established in 2013 and has scaled rapidly, now with investment, operational and development presence in the UK, Ireland, France, the Netherlands, Germany, Austria and Spain. One of Greystars core values is Equality, and as such, we continue to pride ourselves on being an equal opportunities employer, accounting for all protected and identifiable characteristics. We truly value diversity of thought, background and of experience. TPBN1_UKTJ

Project Manager - High-End Residential Audio Visual (AV) / Smart Home Surrey and London | £55,000 - £65,000 + Benefits Are you an experienced Audio Visual (AV) Project Manager with a background in high end residential integration and smart home automation? This is a fantastic opportunity to join a leading AV integrator delivering cutting edge technology solutions across luxury homes and prestigious residential projects. The Role As AV Project Manager, you'll be responsible for the full life cycle of projects, from initial planning and client consultation through to delivery, commissioning, and handover. Working closely with designers, engineers, contractors, and UHNW clients, you'll ensure every system is delivered on time, on budget, and to world-class standards. Key responsibilities include: Managing multiple AV and smart home integration projects from design through to completion Liaising with high-end clients to understand requirements and deliver tailored Audio Visual and automation solutions Developing detailed project programmes, milestones, and resource allocation Coordinating AV engineers, programmers, and subcontractors to ensure seamless delivery Overseeing installation of control systems (Crestron, Control4, Savant, Lutron, KNX, etc.) Monitoring progress, identifying risks, and driving resolution Holding regular client and contractor meetings with clear, proactive communication Managing budgets, procurement, and ensuring all compliance and quality standards are met About You Proven experience as a Project Manager in AV integration, smart home automation, or residential technology (high end residential strongly preferred) Strong technical understanding of integrated AV systems, audio, video distribution, home cinema, lighting control, networking, and automation platforms Exceptional organisational and multitasking skills with a detail-driven mindset Confident communicator with polished client-facing skills (comfortable with UHNW clientele) Proficiency in project management software/tools Industry certification (e.g. PMP, Agile, Prince2, CEDIA) is desirable but not essential What's In It For You? £55,000 - £65,000 salary (DOE) Exciting projects across luxury homes and high-profile residential developments Career progression and professional development opportunities Collaborative, supportive environment within a respected Audio Visual integration company Chance to work on design-led, innovative AV & smart home technology projects How to Apply If you're a motivated AV Project Manager ready to deliver prestigious high end residential smart home projects, apply today with your CV. Company details will be shared with shortlisted candidates only. Applications are managed exclusively via the recruitment partner. You could be a: Project Manager | AV Project Manager | Smart Home Project Manager | Residential AV Integration Manager | Audio Visual Project Manager | AV Installation Project Manager | Smart Home Automation PM | Home Cinema Project Manager | AV Systems Project Manager | AV Delivery Manager | AV Installation Manager INDAV

We are hiring a Capacity & Resource Planning Manager to help scale and operationalise one of the UK’s highest-growth mortgage businesses. Strong background in workforce planning, resource management, sales operations and capacity forecasting. This role will sit at the centre of sales and operation

The ideal candidate will have 3-5 years of experience in resource planning and will leverage tools like Wrike. A leading global beauty consultancy seeks a Principal Consultant (Freelance Creative) to manage resources for store design and visual merchandising projects.

It is essential that you have experience of dealing with a wide range of planning applications including major and complex proposals and experience of presenting complex planning information in a way that is easy to understand, as well as have in depth knowledge of planning legislation and developme

If you love the smell of freshly baked bread and always work with a smile, then please read on!.We are looking for Head Bakers who have a passion to join the GAIL’s family and for training and.With no day being the same, you must be organised and.You will be proving and baking items for our beauti

Supporting resource planning across projects. Strong planning experience within MEP projects.

Extensive experience planning and sequencing M&E packages on major construction or engineering projects. Strong proficiency in industry-standard planning software such as Primavera P6 or Asta Powerproject.

The London Borough of Merton is seeking a Planning Officer within the Development Management section of the Planning Service. We are looking for an enthusiastic person with strong technical skills to manage a caseload of planning applications and other various types of planning related applications

My client is looking for a case worker to process a combination of reallocated and new applications, including householder and minor planning applications, pre-applications, and associated appeals (This will be to predominantly lead on newer planning application submissions across a mix of minor app

Minimum 4 years of professional planning experience within consultancy, developer or local planning authority (LPA). Managing pre-application tasks and guiding planning applications through the development cycle.

Provide clear, commercially driven planning advice to clients. Proven experience in a planning consultancy or similar environment. Strong knowledge of UK planning policy and legislation.

Working across a diverse portfolio of projects including residential, commercial, leisure, energy, and heritage developments, you will have the opportunity to lead high-quality planning projects, build lasting client relationships, and play a key role in the continued growth of the business. This is

A Kent-based Local Authority is looking to appoint an experienced Senior Planning Policy Officer to support the team through a critical stage of the Local Plan examination process. Strong Planning Policy experience within a UK Local Authority. Senior Planning Policy Officer.

An exciting opportunity has arisen for an ambitious and commercially aware planning professional to join a growing and dynamic planning team working on high-profile strategic development projects across the UK. The role offers the chance to contribute to complex and rewarding projects, while working

Managing complex planning obligations and large-scale S106 requirements. Please call Ben Hitchman on 02393 876096 for a confidential discussion on this role, or email myself or our planning team if you are short of time to chat:. Carrington West's dedicated Town Planning Recruitment Team supply clie

Penguin Recruitment is delighted to be supporting a well-established planning consultancy in their search for a Senior Planner to join their growing team. Prepare and submit planning applications and appeals. Strong understanding of the UK planning system and policy framework.

Managing planning applications and appeals across a range of sectors. Providing strategic planning advice to clients. Preparing high-quality planning reports and statements.

Experience in planning policy in local authority. Knowledge of the new plan-making system and draft National Planning Policy Framework . Please call Ben Hitchman on 02393 876096 for a confidential discussion on this role, or email me or our planning team if you are short of time to chat:.

Previous Local Authority planning experience. Experience handling appeals and public-facing planning matters. Principal Planning Officer (South East).

The council is looking for an experienced Senior Planning Officer who can manage their own caseload of strategic planning applications and pre-applcations proposals. Carrington West's dedicated Town Planning Recruitment Team supply clients UK wide on both a permanent and contract basis and all level

Principal Planning Policy Officers – Now’s the Time to Explore the Market. The Planning Policy market is as busy as ever, with Local Authorities across the country actively looking to secure experienced interim support. There is particularly strong demand for experienced Planning Policy professi

A degree in Town Planning, Urban Planning, or a related field (RTPI accreditation desirable). Are you ready to take your planning career to the next level? A fantastic opportunity has arisen to join a leading independent planning consultancy based in Newcastle. As a Town Planner, you'll play a key r

A Local Authority in the North East is looking to appoint an experienced Planning Policy professional to support the preparation of its emerging Local Plan on an initial 6-month contract basis, with strong potential for extension. Supporting the delivery of a long-term planning vision for the boroug

A Local Authority in the South East is looking to appoint an experienced Principal Planning Policy Officer to support their Planning Policy function on an interim basis, You’ll be supporting the team across a range of policy work, helping to drive forward key planning policy projects and cont

A South East London Local Authority is looking for an experienced Principal Planning Officer to join their Development Management team, focusing on a caseload of major planning applications. Proven experience managing major planning applications. Strong knowledge of UK planning legislation and polic

This practice is planning-led and works collaboratively across planning, architecture and landscape disciplines, delivering high-quality residential and commercial development schemes across the UK. As a Town Planner, you will manage a varied portfolio of development projects, provide strategic plan