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Operations Manager - HV Transmission & Substations (132kV - 400kV)\n\nLocation: South Wales, United Kingdom\nSalary: £100,000 - £120,000 + benefits package\nStart Date: ASAP / June 2026Turner Lovell are recruiting on behalf of a growing utility and infrastructure contractor who are looking to expand their operational capability within the UK transmission sector. Having successfully delivered projects across 33kV and 66kV networks, the business is now seeking an experienced Operations Manager to support and drive the transition into 132kV - 400kV transmission and substation projects across the UK.\n\nThis is a key strategic hire for the organisation and would suit an experienced operational leader with a strong background delivering National Grid, SSE, Scottish Power, or major transmission infrastructure projects. The successful candidate will play a pivotal role in developing delivery capability, operational structure, client relationships, and project execution within the high-voltage transmission market.\n\nThe role will involve overseeing multiple projects and operational teams, supporting business growth, improving delivery performance, and ensuring safe and successful execution of complex HV infrastructure works.\n\nRole Responsibilities:\n\nLead operational delivery of HV transmission and substation projects from 132kV to 400kV\nSupport the company's expansion into the transmission sector, helping establish operational processes, project controls, and delivery capability\nOversee project performance across cost, programme, quality, and safety objectives\nManage project teams including Project Managers, Site Managers, Engineers, SAPs, and subcontractors\nDevelop strong working relationships with key clients, stakeholders, and framework partners\nSupport tendering, bid reviews, project planning, and resource forecasting activities\nEnsure compliance with CDM regulations, health & safety legislation, and industry standards\nDrive operational excellence and continuous improvement across project delivery\nProvide leadership and mentorship to operational and site-based teams\nMonitor commercial performance alongside commercial and senior leadership teams\nSupport recruitment, growth, and development of transmission project delivery capability\nEnsure reporting and governance requirements are maintained across all operational activitiesRole Requirements:\n\nStrong operational management experience within HV transmission and substation projects\nProven experience delivering 132kV - 400kV infrastructure projects within the UK T&D sector\nBackground working with major utilities or Tier 1 contractors such as National Grid, SSE, ScottishPower, or equivalent\nExperience managing multi-disciplinary project teams and subcontractors\nStrong understanding of NEC contracts and project delivery methodologies\nKnowledge of substation construction, HV plant, cable, and associated civils works\nExcellent stakeholder management and client-facing experience\nCommercial awareness with experience supporting project financial performance\nRelevant engineering qualification or equivalent industry experience\nSMSTS, CDM, and health & safety awareness essential\nStrong leadership, communication, and organisational skillsThis is an excellent opportunity to join a growing contractor at an exciting stage of expansion within the UK transmission sector. The position offers long-term career potential, the opportunity to shape operational delivery capability, and involvement in major HV infrastructure projects across the UK.\n\nFor further information please apply, or contact Maddie Jacob ( (url removed) )

Operations Manager – Claimant Injury Cardiff I’m working with a successful law firm with an exceptional claimant focusses injury team who is looking to appoint an Operations Manager (Non Fee-Earning) to support the performance and day-to-day running. This is a brilliant opportunity for someone with a legal background and operational management experience who enjoys improving processes, driving performance and supporting high-performing teams. You’ll work closely with senior leadership to keep the department running efficiently, ensuring workflows, KPIs, service standards and resources are all operating at a high level. What you’ll be doing: \n • Monitoring team performance, workflows and SLAs, • Producing KPI and management reports, • Supporting financial and operational performance, • Resource and capacity planning across legal teams, • Driving operational improvements and efficiencies\n What experience is needed: \n • Previous operations management, • Legal sector experience or a legal background, • Strong organisational and stakeholder management skills, • Commercial awareness and confidence analysing performance data\n This role would suit someone who thrives in a fast moving role, supporting people and playing a key part in a successful legal team’s growth and performance. Apply now to Loraine Silvester at G2 Legal #INDMADS

Operations Manager – Claimant Injury - Non Fee-Earning Cardiff Im working with a successful law firm with an exceptional claimant focusses injury team who are looking to appoint an Operations Manager to support the performance and day-to-day running. This is a brilliant opportunity for someone with a legal background and operational management experience who enjoys improving processes, driving performance and supporting high-performing teams. You’ll work closely with senior leadership to keep the department running efficiently, ensuring workflows, KPIs, service standards and resources are all operating at a high level. What you’ll be doing: • Monitoring team performance, workflows and SLAs, • Producing KPI and management reports, • Supporting financial and operational performance, • Resource and capacity planning across legal teams, • Driving operational improvements and efficiencies What experience is needed: • Previous operations management, • Legal sector experience or a legal background, • Strong organisational and stakeholder management skills, • Commercial awareness and confidence analysing performance data This role would suit someone who thrives in a fast moving role, supporting people and playing a key part in a successful legal team’s growth and performance. Apply now to Loraine Silvester at G2 Legal

Cumming Group is an international project and cost management consultancy delivering innovative solutions in construction, real estate, and infrastructure. With a commitment to collaboration, transparency, and performance excellence, we support some of the world's most respected clients across diverse range of sectors. Essential Duties & Responsibilities: General: • Support the businesses Recruitment Strategy., • Developing a knowledge of the business requirement to identify candidates and suitability for each requirement., • Identify and sign off vacancies with Hiring Managers., • Track recruitment data metrics and ensure transparent updates., • Manage resource tools including job boards such as indeed, LinkedIn. Manage relationships., • Being flexible, within reason, in terms of hours of work to suit the needs of the business., • Resource planning - facilitate resource meeting across the business, ensuring minutes are taken and distributed., • Being flexible, within reason, in terms of hours of work to suit the needs of the business. Please note that although this role is based in Cardiff, it requires weekly travel to our Stoke office every Monday. LinkedIn / Indeed: • Publish current live vacancies across job boards, ensuring that job advertisements have been reviewed., • Reviewing and shortlisting applicants that have applied via LinkedIn / Indeed., • Undertake initial telephone interviews with potential candidates including briefing them on our interview process and managing their expectations effectively. Interviews / Onboarding: • Ensure all relevant paperwork has been completed and filed ahead of the interview stage i.e. application form & GDPR., • Create diary invites for interviews ensuring that suitable meeting rooms are booked for in-person interviews., • Conduct interviews with Directors / Line Managers., • Ensure that the recruitment tracker is maintained and updated in a timely manner., • Create and issue offer letters with approval from the Hiring Manager / HR. Knowledge & Skills Required: • Good communication and organisational skills., • Thorough attention to detail., • Ability to always act with confidentiality, integrity & discretion., • Personable, approachable and adaptable., • Ability to function in a high-pressured environment working to deadlines., • Starting to build and manage professional relationships with a variety of personality types including senior leadership and fellow colleagues., • Experience using Workday is advantageous. Preferred Education and Experience: • Good experience in recruitment, ideally as an in-house recruiter or similar., • Good understanding of the full life cycle / 360 recruitment process., • Ability to influence and negotiate with all levels of seniority. Starting to build relationships both internally and externally., • Good understanding of HR processes., • Sound knowledge of the Construction Sector / Advanced Technology is preferred. Cumming Group is committed to creating a diverse workplace and is proud to be an equal opportunity employer. All job applicants will receive equal treatment without regard to age, sex, disability, sexual orientation, "race" (includes nationality, national / ethnic origin, colour), marriage & civil partnership, pregnancy & maternity, gender assignment, religion and belief. Note for Recruitment Agencies: We prefer to hire directly, and we will be in touch with our PSL Agencies if this role is eligible for release.

SRT Marine Systems plc (SRT) is a market leader in the domain of international marine surveillance technology and systems. We are a respected, established, and an ambitious multi-national company headquartered in the UK with a global customer base.\n\nThe company has a worldwide impact in the marine sector by leading the next generation of Maritime Domain Awareness technologies "MDA", products, and systems that significantly enhance security, safety, environmental protection, and sustainability. Our customers are global and range from the largest national coast guards to individual vessel owners.\n\nSRT is an exciting company where high-quality results are rewarded. We are ambitious and constantly seek to innovate in order to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work, where talented, hard-working individuals have the opportunity to make a real impact across the marine industry.\n\nRole overview of our Team Administrator \n\nAs our Team Administrator will report directly to the PMO (Project Management Office) Manager and you will be working within the project delivery function at SRT, your role will be supporting the PMO Team and liaising closely with a number of departments both in the UK and our Global Project teams.\n\nThis is a new, exciting and varied role for a dynamic new colleague who is seeking to progress their career into an industry sector that is unique and fast paced. You may not have a background in Projects, but if you are highly organised, able to manage an extremely diverse workload, then this may very well be your next career move.\n\nThe role of Team Administrator role is primarily based in our Bristol office, but you must be willing to travel to our offices in Cardiff and Bath on occasion, with some flexibility for Hybrid working. Our office is based in Bristol City Centre and therefore easily commutable.\n\nResponsibilities - Team Administrator (not exhaustive):\n \nProvide day-to-day administrative support to the PMO and wider project team \nManage training administration, including the creation of training certificates, attendance registers, and competence documentation for all customer and in-country partner training courses \nPerform quality assurance checks on project documentation, including work instructions, customer presentations, and engineering documents \nSchedule meetings, prepare agendas, and accurately record and distribute meeting minutes \nProvide administrative support to the Sales Team as part of the Tender/Bid process \nCollect information from project teams to develop and communicate success stories and updates for internal bulletin boards and communications \nPrepare high quality project status reports, dashboards, and presentations for stakeholders \nSupport procurement activities, including raising shipping requests and coordinating task assignments for in-country partners using Zuper \nMaintain and regularly update the project Actions Log to ensure accountability and follow-up \nMaintain and regularly update the project Whereabouts Planner to ensure visibility for resource planning process \nAd-hoc support to PMO Manager and Programme Director's \n\nRequirements - Team Administrator\n \nStrong organisational and administrative skills \nExcellent written and verbal communication abilities \nHigh attention to detail with strong quality assurance capability \nProficiency in Microsoft Office (Word, Excel, PowerPoint) \nAbility to manage multiple tasks and meet deadlines \nExperience supporting project teams or working within a PMO environment (preferred) \nFamiliarity with procurement processes and task management systems (e.g., Zuper) is an advantage \nAppreciation of cultural differences in overseas territories and ability to communicate well with overseas colleagues \nDesire to build a solid, secure career with a rapidly growing company \n\nBenefits\n \nHighly Competitive Salary and benefits package \n25 days annual leave rising to 28 days with service \nReal individual development opportunities \nCompany "Get to know you" days \n\nSRT Marine Systems plc are an equal opportunity employer. We are committed to creating an inclusive working environment for all employees and actively encourage applications from all sectors of the community.\n\n*Please note - we are not able to provide Visa sponsorship for this role

FP&A Manager\n\nCardiff, hybrid\n\n£55,000-£71,000\n\nA global organisation is looking for an FP&A Manager to join their team on a full-time, permanent basis. You will be joining the digital team as they undertake major programmes and projects to update and digitalise processes across the organisation.\n\nActing as the trusted business partner to c-suite and heads of department within the function, you will provide strategic financial oversight, planning and performance management for digital transformation initiatives, ensuring investment decisions are supported by clear commercial insight.\n\nBENEFITS\n\nThis role allows 25-days holiday, plus bank holidays with the option to buy an additional 5 days, 10% employer pension contributions, life assurance and more. Hybrid working is offered with the need to be in the Cardiff office once per week.\n\nRESPONSIBILITIES\n\nAs a FP&A Manager, you will:\n\n Act as the key finance business partner to the digital department, supporting investment decisions, business cases and project priorities with clear financial insight.\n\n Lead financial planning, forecasting and budgeting for several programmes and smaller projects, ensuring funding and resource plans support long-term organisational goals.\n\n Oversee the financial performance of large multi-year projects, monitoring costs, risks and value delivery, while providing regular updates to the Head of FP&A and CFO.\n\n Partner with project and business leaders to ensure financial impacts of delivery plans, scope changes and priorities are reflected accurately in forecasts.\n\n Strengthen financial governance and reporting by improving cost control, forecasting accuracy, financial modelling, scenario analysis and compliance with accounting standards.\n\n Prepare and present financial analysis and insights for senior leadership and the board.\n\nREQUIRED SKILLS & EXPERIENCE\n\nTo be considered for the role of FP&A Manager, you must have:\n\n A degree in Finance, Accounting or a related field.\n\n A professional finance qualification (ACA, ACCA, CIMA, CPA or equivalent).\n\n Strong experience in FP&A, commercial finance or finance business partnering within a technology or digital environment.\n\n Experience supporting on large, complex and multi-year programmes.\n\n Experience working with senior stakeholders in matrixed or global organisations.\n\n Advanced analytical and financial modelling skills, with the ability to turn complex financial data into clear business insights.\n\n High proficiency in financial systems, ERP/ forecasting tools and Excel.\n\n Proven experience working with large datasets, with exposure to AI or automation.\n\nNEXT STEPS\n\nIf you’re interested in becoming a FP&A Manager apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.\n\nWhy wait? Don’t miss out

SRT Marine Systems plc (SRT) is a market leader in the domain of international marine surveillance technology and systems. We are a respected, established, and an ambitious multi-national company headquartered in the UK with a global customer base.\n\nThe company has a worldwide impact in the marine sector by leading the next generation of Maritime Domain Awareness technologies "MDA", products, and systems that significantly enhance security, safety, environmental protection, and sustainability. Our customers are global and range from the largest national coast guards to individual vessel owners.\n\nSRT is an exciting company where high-quality results are rewarded. We are ambitious and constantly seek to innovate in order to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work, where talented, hard-working individuals have the opportunity to make a real impact across the marine industry.\n\nRole overview of our Team Administrator / Coordinator\n\nAs our Team Administrator / Coordinator will report directly to the PMO (Project Management Office) Manager and you will be working within the project delivery function at SRT, your role will be supporting the PMO Team and liaising closely with a number of departments both in the UK and our Global Project teams.\n\nThis is a new, exciting and varied role for a dynamic new colleague who is seeking to progress their career into an industry sector that is unique and fast paced. You may not have a background in Projects, but if you are highly organised, able to manage an extremely diverse workload, then this may very well be your next career move.\n\nThe role of Team Administrator / Coordinator role is primarily based in our Bristol office, but you must be willing to travel to our offices in Cardiff and Bath on occasion, with some flexibility for Hybrid working. Our office is based in Bristol City Centre and therefore easily commutable.\n\nResponsibilities - Team Administrator / Coordinator (not exhaustive):\n \nProvide day-to-day administrative support to the PMO and wider project team \nManage training administration, including the creation of training certificates, attendance registers, and competence documentation for all customer and in-country partner training courses \nPerform quality assurance checks on project documentation, including work instructions, customer presentations, and engineering documents \nSchedule meetings, prepare agendas, and accurately record and distribute meeting minutes \nProvide administrative support to the Sales Team as part of the Tender/Bid process \nCollect information from project teams to develop and communicate success stories and updates for internal bulletin boards and communications \nPrepare high quality project status reports, dashboards, and presentations for stakeholders \nSupport procurement activities, including raising shipping requests and coordinating task assignments for in-country partners using Zuper \nMaintain and regularly update the project Actions Log to ensure accountability and follow-up \nMaintain and regularly update the project Whereabouts Planner to ensure visibility for resource planning process \nAd-hoc support to PMO Manager and Programme Director's \n\nRequirements - Team Administrator / Coordinator\n \nStrong organisational and administrative skills \nExcellent written and verbal communication abilities \nHigh attention to detail with strong quality assurance capability \nProficiency in Microsoft Office (Word, Excel, PowerPoint) \nAbility to manage multiple tasks and meet deadlines \nExperience supporting project teams or working within a PMO environment (preferred) \nFamiliarity with procurement processes and task management systems (e.g., Zuper) is an advantage \nAppreciation of cultural differences in overseas territories and ability to communicate well with overseas colleagues \nDesire to build a solid, secure career with a rapidly growing company \n\nBenefits\n \nHighly Competitive Salary and benefits package \n25 days annual leave rising to 28 days with service \nReal individual development opportunities \nCompany "Get to know you" days \n\nSRT Marine Systems plc are an equal opportunity employer. We are committed to creating an inclusive working environment for all employees and actively encourage applications from all sectors of the community.\n\n*Please note - we are not able to provide Visa sponsorship for this role

Contracts Manager (Civils)\n\nSouth Wales\n\nPermanent salary + benefits package\n\nOur client are seeking an experienced Contracts Manager to join a growing civil engineering and infrastructure business delivering projects across the utilities, water, highways, and infrastructure sectors. This is a key leadership role responsible for managing multiple projects simultaneously, ensuring works are delivered safely, on programme, within budget, and to the highest quality standards.\n\nAs a Contracts Manager, you will oversee a diverse portfolio of schemes ranging from infrastructure and utility upgrades through to complex civil engineering works. You will be expected to take full operational ownership of projects from pre-construction through to completion, leading delivery teams and maintaining strong relationships with clients, subcontractors, and stakeholders throughout the project lifecycle.\n\nThe successful candidate will be a strong communicator and leader with a proactive management style, capable of driving performance whilst maintaining a positive safety culture and collaborative working environment. You will play a critical role in promoting company values, developing teams, and ensuring projects are delivered in line with commercial and operational objectives.\n\nKey Responsibilities\n\n Instil and promote the company culture across all projects, with a strong focus on human factors, behavioural safety, and team engagement\n\n Lead project teams to ensure the safe, efficient, and successful delivery of multiple civil engineering and infrastructure schemes\n\n Take full responsibility for operational, commercial, and programme performance across assigned contracts\n\n Ensure all projects are delivered safely and in accordance with company health, safety, environmental, and quality standards\n\n Build and maintain strong relationships with clients, consultants, supply chain partners, and key stakeholders\n\n Ensure client expectations are consistently met and exceeded, maintaining high levels of customer satisfaction\n\n Oversee project planning and programming to ensure works are delivered on time and in line with contractual requirements\n\n Manage and monitor project budgets, cost control, forecasting, and commercial performance in collaboration with commercial teams\n\n Lead regular progress meetings and provide clear reporting on project performance, risks, and opportunities\n\n Identify and manage programme risks, change events, and operational challenges to minimise disruption and maximise efficiency\n\n Ensure adequate resource allocation across projects including labour, plant, materials, and subcontractors\n\n Support tendering and pre-construction activities where required, including buildability reviews and programme input\n\n Mentor and develop Site Managers, Engineers, Supervisors, and wider project teams\n\n Ensure compliance with NEC3 / NEC4 contractual procedures including compensation events, early warnings, and programme management\n\nRequirements\n\n Proven experience working as a Contracts Manager within civil engineering, utilities, infrastructure, or water sectors\n\n Strong background delivering projects involving groundworks, drainage, reinforced concrete, highways, utilities, or infrastructure works\n\n Excellent leadership and people management skills with the ability to motivate and develop teams\n\n Strong organisational and problem-solving abilities with a proactive and solutions-focused approach\n\n Excellent communication skills and the ability to build strong client relationships\n\n Commercially aware with strong understanding of project delivery and cost management\n\n Good understanding of construction planning and programme management\n\n Strong working knowledge of NEC3 / NEC4 contracts and change management processes\n\nQualifications & Certifications\n\n CITB SMSTS\n\n CSCS Card\n\n Temporary Works Coordinator\n\n Appointed Persons\n\n HNC / Degree qualified in Civil Engineering or equivalent\n\n Full UK Driving Licence\n\nIf you are interested and want further details, please don't hesitate to get in touch

FP&A Manager Cardiff, hybrid £55,000-£71,000 A global organisation is looking for an FP&A Manager to join their team on a full-time, permanent basis. You will be joining the digital team as they undertake major programmes and projects to update and digitalise processes across the organisation. Acting as the trusted business partner to c-suite and heads of department within the function, you will provide strategic financial oversight, planning and performance management for digital transformation initiatives, ensuring investment decisions are supported by clear commercial insight. BENEFITS This role allows 25-days holiday, plus bank holidays with the option to buy an additional 5 days, 10% employer pension contributions, life assurance and more. Hybrid working is offered with the need to be in the Cardiff office once per week. RESPONSIBILITIES As a FP&A Manager, you will: • Act as the key finance business partner to the digital department, supporting investment decisions, business cases and project priorities with clear financial insight., • Lead financial planning, forecasting and budgeting for several programmes and smaller projects, ensuring funding and resource plans support long-term organisational goals., • Oversee the finan...

We are looking for an experienced and driven leader to join a Welsh Authority's Children's Services on a maternity cover basis. As Regional Development Manager for Substitute Family Care, you will lead the development of high-quality, innovative fostering services across the region - shaping strategy, driving performance, and championing best practice. You will have direct oversight of the regional front door for fostering recruitment, manage a small team of dedicated staff, and play a central role in the regional governance of Foster Wales. What you'll be doing • Leading the regional work programme for fostering services, including planning, delivery and improvement, • Using the national performance framework to shape regional priorities and generate plans for improvement, • Representing the region at national Foster Wales meetings and reporting to governance boards, • Managing a team including a Regional Marketing Officer, Recruitment Support Officers, Training Officer, and Resource Assistant, • Engaging with local authorities across the region to develop and implement shared objectives, • Working in partnership with operational managers, social work services, voluntary agencies and the third sector, • Ensuring children, young people and families are meaningfully involved in service development, • Reporting regularly to Heads of Children's Services and preparing business cases as required What we're looking for • Proven experience in a senior leadership role within fostering, children's services or a related area, • Strong understanding of fostering policy, practice standards and the Foster Wales framework, • Excellent stakeholder management and communication skills - from service users to senior leaders, • Experience of managing and developing teams, • Ability to analyse performance data and translate insights into actionable improvement plans, • A commitment to equality, safeguarding and promoting positive outcomes for children and young people, • Flexibility to work occasional evenings and weekends when required

Electrical Project Manager Permanent or Freelance Here at 1st Step Solutions, we are supporting an M&E contractor who are currently recruiting an Electrical Project Manager to join their Cardiff Office Team. The business has been established for almost 50 years, Cardiff Office has been opened almost 3 years. Due to successful projects wins, the Cardiff office is expanding, looking for two Electrical Project Managers, this can be site Supervisors / Engineers looking to make the step up or secondly proven Project Managers that are looking to join a medium sized business with an annual turnover of circa £20M. Projects secured total almost £5M, one near Chepstow and one in Cardiff This role demands strong leadership and coordination skills due to the requirement of working closely with clients, subcontractors, suppliers, and internal teams. This is to drive performance and maintain the highest standards of quality and safety throughout the project life-cycle, while also ensuring all works are delivered on time, within budget, and in full compliance with industry standards and regulations. Key Responsibilities: Lead, support, and develop site and engineering teams. Supervise site engineers to meet client expectations and project targets. Ensure all site teams follow the relevant Health and Safety legislation and client procedures. Prepare and manage RAMS, carry out site safety audits, and lead toolbox talks. Plan and oversee testing, commissioning, and resource schedules. Keep projects on time by managing time-lines and resolving issues early. Manage budgets, control costs, and ensure financial performance across contracts. Track and adjust budgets to manage resources efficiently throughout the project. Ensure high standards are consistently delivered at all stages of a project. Carry out site surveys and work closely with internal teams and clients. Oversee invoicing and ensure compliance with all contract and legal requirements. Requirements: CSCS Black Managerial Card / SMSTS Experience in electrical projects or contracts management. Proven track record of delivering technical solutions and costings for projects up to £3M Strong leadership, planning, and commercial awareness. Excellent communication and organisational skills. Strong analytical and problem-solving abilities. Ability to work independently and take initiative. Familiarity with health and safety regulations and experience in preparing RAMS documentation. How to apply for this role: To apply for this role, please respond to this advert or send a copy of your CV to (url removed) or give Andy Brooks a call on (phone number removed) If you do not hear from us within 10 days, then unfortunately your application has not been successful on this occasion. However, we may keep your details on file for any future suitable vacancies and contact you accordingly

Service Desk Manager – MSP Location: Nr Cardiff (Hybrid) Salary: £46,000 This is an excellent opportunity for an experienced Service Desk Manager to join a well‑established Managed Service Provider nr Cardiff. You’ll lead a high‑performing technical support team, shape service delivery, and drive continuous improvement across the operation. If you thrive in a fast‑paced MSP environment and enjoy balancing people leadership with hands‑on operational oversight, this role will suit you perfectly. Key Responsibilities • Lead, mentor, and develop a team of 1st– 2nd line engineers, • Oversee day‑to‑day Service Desk operations, ensuring SLAs and KPIs are consistently achieved, • Act as the senior escalation point for technical and customer issues, • Manage resource planning, shift patterns, and workload distribution, • Produce clear, data‑driven service performance reports for internal stakeholders and clients, • Support incident, problem, and change management in line with ITIL best practice, • Assist with onboarding new customers and services into the MSP environment Service Experience & Continuous Improvement • Own and enhance the end‑to‑end service experience, ensuring service quality remains consistently high, • Gather, analyse, and act on customer feedback, service data, and performance insights, • Identify trends, bottlenecks, and improvement opportunities across processes, tooling, and customer touchpoints, • Work collaboratively with technical teams and leadership to optimise the service offering and maximise customer satisfaction, • Champion a culture of continuous improvement, ensuring the Service Desk evolves in line with business and customer needs What You’ll Bring • Proven experience managing a Service Desk or technical support team within an MSP, • Strong understanding of ITIL principles (ITIL Foundation desirable), • Excellent leadership, coaching, and team‑development skills, • Calm, structured, and solutions‑focused approach under pressure, • Strong communication and customer‑relationship skills, • Experience with modern ITSM platforms (Halo, ServiceNow, Freshservice, Autotask, etc.), • Solid technical grounding across Microsoft 365, Azure, networking, and general infrastructure Why This Role Stands Out • Join a respected MSP with a strong growth trajectory, • Supportive leadership team and a culture that values continuous improvement, • Hybrid working model, • Investment in training, certifications, and long‑term career development, • Modern tech stack and a forward‑thinking approach to service delivery If you’re an experienced Service Desk Manager looking for your next challenge within a dynamic MSP environment, we’d love to hear from you. Apply with your CV today

To contribute to an exceptional resident experience through the provision of a high standard of repairs and maintenance tasks. To inspect and diagnose faults and repairs in addition to undertaking minor day to day repairs and decoration to the building(s), grounds and equipment. Key Responsibilities Works as part of the Community team to ensure all our residents enjoy a high level of cleanliness throughout their community. Communicates effectively with residents, clients, contractors and colleagues; demonstrating a clear understanding of maintenance issues and using initiative to respond accordingly. Monitors and maintains the electronic maintenance reporting system, Entrata, ensuring tasks are completed to a high standard and within suitable time scales, corresponding with tenants when required. Promotes customer satisfaction by providing regular updates to residents via Entrata regarding ongoing or delayed maintenance issues. Administers all property maintenance & records in accordance with Greystar policies & procedures. Maintains a focus on delivering services within agreed budgetary & resource parameters. Maintains adequate levels of spares, stock and supplies, ensuring effective forward planning. Diagnoses and undertakes repair and maintenance tasks to a high quality including plumbing, joinery and carpentry, painting/decorating and lighting; or organises and oversees repairs to completion if referred to contractors. Understands and responds to health and safety matters in an appropriate & timely manner. Reports any incidents or accidents to the Maintenance Manager using the correct system and documentation. Moves furniture and heavy items around site as required. Ensures all communal areas of the site including refuse and recycling facilities are frequently inspected and maintained to the highest standards of repair & cleanliness. Coordinates and accompanies external Contractors/Suppliers executing minor works on site. Liaises with relevant team members within Estates Management or Operations teams to ensure transparency and clear communication when works are taking place. Monitors Sub-Contractors performance to standard and retains accurate records of their site operations including all relevant RAMS & Permits to Work. Highlights and assists with the management of any community works. Assists the Maintenance Manager in key management ensuring high levels of security at all times. Ensures annual checks are carried out for their statutory insurance and qualifications. Manages and maintains all statutory testing records, utilising other team members where appropriate. Carries out annual PAT testing and inspections of emergency lighting, weekly fire alarm tests and fire evacuations. Ensures the gardens and grounds maintenance to the property are well maintained, clean, tidy and hazard free, supervising external contractors as required. Practices proper safety techniques in accordance with Company and safe systems of work guidelines. Is available on call out of hours to respond to emergency situations to resolve problems or contact contractors to address. Reviews site risk assessments as required with Maintenance Manager. Seeks to maximise efficiency of utilities. About You A reasonable level of general education educated to O Level / GCSE level or equivalent with demonstrable written and numerical skills. Awareness of H&S requirements on site Continually strives to improve knowledge, skills and abilities to produce the best results A recognised trade qualification, Building Crafts Operative Certificate, City and Guilds or NVQ relevant to undertaking repairs and maintenance in a residential building, e.g. plumbing or electrical, is essential. Experience of undertaking repairs and maintenance in a domestic residential environment or as a general builder /residential construction in the following trades; plumber, electrician or carpenter. Experience of installing and maintaining hot and cold water systems, sanitary appliances and soil and waste drainage. Experience of installing and maintaining electrical systems and fire alarm, emergency lighting and security systems. Fluent English verbal and written communication skills Helpful, friendly personality with effective communication skills behaving in a professional, courteous and helpful manner towards colleagues and residents. Good team player with strong relationship building and influencing skills. Positive approach and ability to work on own initiative. Ability to determine cost effective solutions to repairs. Contractor & Supplier Supervision skills are desirable. Excellent organisation skills with the ability to multi task and prioritise. Flexible approach to work and adaptable to thrive in a changing environment. What We Offer We include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard. Please reach out if you are keen to know more. About Greystar Greystar is a leading, fully integrated real estate company offering expertise in investment management, development, and management of rental housing properties globally. The company's business model is unique in its ability to own, operate, and develop multifamily, student, and senior housing across the globe. Building a global platform with a local presence, Greystar continues to expand its geographic reach around the world, bringing a globally interconnected professional rental housing platform and industry funded with institutional capital to countries where the sector does not yet exist. Greystars pan European platform was established in 2013 and has scaled rapidly, now with investment, operational and development presence in the UK, Ireland, France, the Netherlands, Germany, Austria and Spain. One of Greystars core values is Equality, and as such, we continue to pride ourselves on being an equal opportunities employer, accounting for all protected and identifiable characteristics. We truly value diversity of thought, background and of experience. TPBN1_UKTJ

Operations Manager - HV Transmission & Substations (132kV - 400kV) Location: South Wales, United Kingdom Salary: £100,000 - £120,000 + benefits package Start Date: ASAP / June 2026 Turner Lovell are recruiting on behalf of a growing utility and infrastructure contractor who are looking to expand their operational capability within the UK transmission sector. Having successfully delivered projects across 33kV and 66kV networks, the business is now seeking an experienced Operations Manager to support and drive the transition into 132kV - 400kV transmission and substation projects across the UK. This is a key strategic hire for the organisation and would suit an experienced operational leader with a strong background delivering National Grid, SSE, Scottish Power, or major transmission infrastructure projects. The successful candidate will play a pivotal role in developing delivery capability, operational structure, client relationships, and project execution within the high-voltage transmission market. The role will involve overseeing multiple projects and operational teams, supporting business growth, improving delivery performance, and ensuring safe and successful execution of complex HV infrastructure works. Role Responsibilities: Lead operational delivery of HV transmission and substation projects from 132kV to 400kV Support the company's expansion into the transmission sector, helping establish operational processes, project controls, and delivery capability Oversee project performance across cost, programme, quality, and safety objectives Manage project teams including Project Managers, Site Managers, Engineers, SAPs, and subcontractors Develop strong working relationships with key clients, stakeholders, and framework partners Support tendering, bid reviews, project planning, and resource forecasting activities Ensure compliance with CDM regulations, health & safety legislation, and industry standards Drive operational excellence and continuous improvement across project delivery Provide leadership and mentorship to operational and site-based teams Monitor commercial performance alongside commercial and senior leadership teams Support recruitment, growth, and development of transmission project delivery capability Ensure reporting and governance requirements are maintained across all operational activities Role Requirements: Strong operational management experience within HV transmission and substation projects Proven experience delivering 132kV - 400kV infrastructure projects within the UK T&D sector Background working with major utilities or Tier 1 contractors such as National Grid, SSE, ScottishPower, or equivalent Experience managing multi-disciplinary project teams and subcontractors Strong understanding of NEC contracts and project delivery methodologies Knowledge of substation construction, HV plant, cable, and associated civils works Excellent stakeholder management and client-facing experience Commercial awareness with experience supporting project financial performance Relevant engineering qualification or equivalent industry experience SMSTS, CDM, and health & safety awareness essential Strong leadership, communication, and organisational skills This is an excellent opportunity to join a growing contractor at an exciting stage of expansion within the UK transmission sector. The position offers long-term career potential, the opportunity to shape operational delivery capability, and involvement in major HV infrastructure projects across the UK. For further information please apply, or contact Maddie Jacob ( ) TPBN1_UKTJ

Conveyancing Team Manager Central Cardiff Location: Cardiff City Centre Salary: Competitive + Benefits Working Pattern: Full-time, Permanent | Hybrid (12 days WFH) TSR Legal are delighted to be working with a modern, tech-enabled law firm who are currently seeking an experienced Conveyancing Team Manager to join their growing Cardiff office. This is an exciting opportunity for a dynamic legal professional to take on a leadership role at one of the UKs most innovative property law firms. The firm blends cutting-edge technology with a strong people-first ethos. Theyre on a mission to transform the home-moving experienceand theyre looking for a talented people leader to support that vision. The Role As Conveyancing Team Manager, youll oversee the day-to-day operations of a team of Property Lawyers, ensuring excellent service delivery and high performance across the board. Youll play a pivotal role in managing team performance, developing legal talent, and embedding a positive, inclusive team culture. This is a hands-on leadership position, ideal for someone with both deep conveyancing knowledge and a genuine passion for people development. Key Responsibilities Lead, coach, and mentor a team of Property Lawyers to deliver high-quality, efficient conveyancing services Foster a culture of excellence, collaboration, and continuous improvement Oversee individual and team performance using a structured skills matrix Manage workload distribution and resource planning to ensure consistent productivity Support the development and delivery of personal development plans and ongoing training Lead on people management issues including performance improvement, absence, and recruitment Act as a key escalation point for service queries or complaints Contribute to departmental change initiatives and cross-team collaboration Work closely with senior management on budgeting, salary reviews, and business planning Ensure adherence to internal policies and external compliance standards About You Were looking for a driven and professional individual who brings: Extensive residential conveyancing experience youll be confident handling complex transactions and guiding others Proven team management skills with a track record of developing and leading high-performing legal teams Excellent interpersonal skills able to motivate, mentor, and influence A proactive mindset with the confidence to lead through change and drive continuous improvement A genuine commitment to service excellence and staff wellbeing Whats on Offer In return, youll receive a comprehensive benefits package, a vibrant team culture, and the chance to be part of a firm thats genuinely reshaping the legal landscape. This is more than a management roleits an opportunity to join a forward-thinking firm with big ambitions, where your leadership will directly influence the client experience, the team culture, and the success of the wider business. If youre a people-focused Conveyancing professional ready to step into a leadership role with real impact, Id love to hear from you. Apply today to discuss this role in more detail and take the next step in your legal career, contact Hannah at TSR Legal directly on 02920 388100 or apply below. TPBN1_UKTJ

We are hiring a Capacity & Resource Planning Manager to help scale and operationalise one of the UK’s highest-growth mortgage businesses. This role will sit at the centre of sales and operations performance, owning forecasting, workforce planning, capacity modelling and operational resource alloca

Proven experience as a Project Manager or Senior Site Manager stepping up. The company has built a solid pipeline of secured work heading into the summer and is now looking to strengthen its delivery team with an experienced Project Manager who can take ownership of schemes from early stages through

Key responsibilities include job planning, risk management, scoping and development of works, procurement and pricing, contractor supervision and performance monitoring. Project Manager 6 Month FTC | Cardiff | Up to £26/hour + Mileage. As Project Manager - Direct Delivery, you will be responsible f

At Barchester, we are offering a rare opportunity for an experienced IT Project Manager to join us in a new permanent position. Identify and manage demand on IT resources, ensuring team capacity is aligned. You're an organised, knowledgeable, and driven IT Project Manager with a passion for deliveri

Senior Electrical Project Manager | £55,000 to £75,000 + Car/Allowance | Lincolnshire. As a Senior Electrical Project Manager, you will oversee and manage electrical projects from inception to completion. Your responsibilities will include developing and maintaining project schedules, budgets, and

Work with the Account Managers to demonstrate problem management and potential upsell opportunities. The Service Problem manager would be expected to demonstrate the following skills and behaviours:.

Permanent Opportunity! Senior Project Manager (Civils), for Civil Engineering project near Chester. As Senior Project Manager (Civils), you will take full operational responsibility for a complex, high-value Civil Engineering project. Lead strategic planning, resourcing, and project-wide decision-m

We are working with a prestigious public sector organisation based in Wales to recruit an experienced Project Manager to support a portfolio of digital, data and technology (DDaT) projects. You will be responsible for planning and delivering projects within a wider DDaT programme, ensuring they are

Project Manager (Construction) | Cardiff, Up To £45,091 DOE. You will lead the end-to-end delivery of multiple building maintenance and refurbishment projects (typically £70-£80k, up to £1m), managing all stages from early planning to handover, ensuring projects are completed on time, on budget

We are working with one of the UK's leading privately-owned Construction and Interiors companies to recruit a Project Manager to join their team in Cardiff. We're looking for a driven and experienced Construction Project Manager who thrives in a collaborative environment and has a proven track recor

Proven experience as a Project Manager or Senior Site Manager stepping up. Location: Cardiff & Surrounding AreasSalary: £60,000 - £75,000 DOE + PackageSector: Commercial | Education | Public Sector | Refurbishment & New BuildA well-established and highly respected regional main contractor

Experience managing planning applications and appeals. If you're looking to take on a challenging and rewarding role within one of the UK's most respected planning teams, this is the perfect opportunity to advance your career. You'll be part of a collaborative, forward-thinking environment that enco

Project Manager Placement Programme - No Experience Required. Our expert Project Manager tutor will provide you with 2 case scenarios for you to complete that will be based on real-world situations.

Project Manager - Retail Business . A successful retail business is looking for an experienced Project Manager to join them during a busy period of transformation/modernisation. Manage external suppliers/resources and ensure delivery on time and to budget.

Join Us as a Temporary Customer Service Advisor!.Are you ready to make a difference in the world of education? Our client, a prestigious organisation in the education sector, is looking for enthusiastic Temporary Customer Service Advisors to support their University Admissions Clearing hotline.This

If you are organised, competent, dependable and can communicate well and motivate those around you; you could have a truly rewarding future as a Project Manager. Qualified Project Managers can easily earn between £450-£1,000 per day working on contracted positions and average salaries for lower le

Job Role: Customer Service Advisor (Hybrid).Language: Native Danish speaking.Are you a native Danish speaker looking to elevate your career within a global organisation?.Do you pride yourself on providing world class service and solving complex problems?.Are you ready to join a multicultural team wh

Project Manager Placement Programme No experience needed. Trainee Project Manager £38,000£60,000 Job Programme.

We’re looking for an experienced project manager to lead our most significant, "high-reward" strategic initiatives. Work closely with the Senior Leadership Team and departmental managers to maintain alignment and navigate competing priorities. External Partnerships & Resource Management.

First level of escalation from the project manager is the Project Director or an appointed management representative for supervision. A project manager is expected to be capable of heading standard EPC and EPCI projects. The Project Manager role is the operational head of a defined project, organize

We’re looking for an experienced project manager to lead our most significant, "high-reward" strategic initiatives. Work closely with the Senior Leadership Team and departmental managers to maintain alignment and navigate competing priorities. External Partnerships & Resource Management.

A well-established, design-led architectural practice is seeking experienced Senior Project Managers to join its growing residential team.

We’re looking for an experienced project manager to lead our most significant, "high-reward" strategic initiatives. Work closely with the Senior Leadership Team and departmental managers to maintain alignment and navigate competing priorities. External Partnerships & Resource Management.

Are you a Civil / Structural Project Manager with rail infrastructure experience? Do you have NEC4 contract experience? Job Title: Project Manager Location: Cardiff (Office & Site Based) Rate: £400 - £475 per day (CIS / Inside IR35 via Umbrella) Contract: Long-Term C

We’re looking for an experienced project manager to lead our most significant, "high-reward" strategic initiatives. Work closely with the Senior Leadership Team and departmental managers to maintain alignment and navigate competing priorities. External Partnerships & Resource Management.

Project Manager - Higher Education.

We’re looking for an experienced project manager to lead our most significant, "high-reward" strategic initiatives. Work closely with the Senior Leadership Team and departmental managers to maintain alignment and navigate competing priorities. External Partnerships & Resource Management.

Take on the role of a Senior CSA Project Manager with a rapidly growing contractor in the thriving data centre / pharmaceutical / manufacturing and mission-critical construction sector. Your Role as a Senior CSA Project Manager Will Include:.

We’re looking for an experienced project manager to lead our most significant, "high-reward" strategic initiatives. Work closely with the Senior Leadership Team and departmental managers to maintain alignment and navigate competing priorities. External Partnerships & Resource Management.