Regional Sales Manager
1 day ago
Newcastle Upon Tyne
Regional Sales Manager Competitive Basic salary + OTE Uncapped + Company Car Full UK Driving License Required PURPOSE OF ROLE: The Regional Sales Manager (RSM) is central to OrderYOYO’s success, growth and development in the region in question, and operates as a local business unit owner. Everything that goes on in a region in relevant for the RSM and success comes for: • Managing own team and their performance. Field-based team of 8-10 Business Development Managers., • Managing relationships with other internal stakeholders, to ensure alignment and focus across all commercial functions. Key metrics for the RSM: • Acquisition: grow number of partnering restaurants, • Activation: increase success of partnering restaurants by growing their revenue and profitability, • Engagement: build retention and loyalty, through partnership approach and excellent account management, • Talent Development: coach, develop and manage a team of Business Development Managers whilst continuing to support with BDM duties Other objectives for the RSM: Together with other both national and international RSMs, the RSM is expected to: • Report and forecast commercial performance, • Identify and action blind spots, • Develop new initiatives and solutions, • Implementation and launch new services and products KEY ACCOUNTABILITIES: Regional Responsibilities- • Analyse opportunities and challenges in own region, • Restaurant acquisition, • New restaurants onboarded and becoming successful, • Existing restaurants growing in revenue and profitability, • Penetration and effectiveness of marketing activities in region, • Operational excellence in region, • Liaise with organisation to optimise regional performance, • Continue to look after the Key Accounts in your region Managing members of the Business Development team- • Managing allocated team members (8-10) on a day-to-day basis, • Being present to support and offer any guidance to the team when needed, • Conducting regular catch ups with your team, • Managing 1 to 1s and playing a key part in helping them to achieve their development goals, • Developing team strengths and improving any weaknesses, • Assisting with recruitment and induction of new team members, • Organise and promote team initiatives and bring new ideas to the table, • Handling any disciplinary procedures and resolve potential conflicts, • Assist in upskilling all agents in extra tasks and responsibilities, • Support with the training and development of new recruits General: • Identify and suggest areas of improvement, • Work as part of a team, supporting colleagues and promoting a positive work environment & team spirit. CORE PERFROMANCE INDICATORS: • Restaurant Acquisition – growing actual number of partnering restaurants, • Restaurant Activation – enabling partnering restaurants to become a commercial success online, • Restaurant Profitability – ensuring partnering restaurants improve profitability REQUIRED SKILLS: • Passion - Adaptable with a can-do attitude - positive, proactive, and energised by working in a fast-paced environment characterised by constant change., • Action - Leads by example/Initiating ACTION, • Compassion - Able to empathize and provide support wherever needed., • One Team - Advanced communication skills (written and verbal) – Ability to build rapport with your team, maintain calm during pressurized situations, and share information in a clear and logical manner., • Ability to tailor approach to meet the individual needs of the team., • Displays honesty and integrity., • Be comfortable following established processes, using templates, and problem-solving issues to work through your onboarding checklist.