125 Best retail customer service Jobs in Beckenham (October 2025)

Do you have a flair for customer service and a passion for style and tech? Just in Case is a fast-growing retailer of smartphone accessories with 100+ stores across the UK and EU — and we’re looking for energetic Sales Associates to bring our products to life in-store. What you’ll do: • Engage customers with confidence and a smile, • Recommend the right cases, screen protectors, and chargers, • Deliver expert product knowledge and advice, • Keep the store organised and welcoming, • Drive sales and help the team hit targets What we’re looking for: • Previous retail or customer service experience, • Strong communication and people skills, • A passion for fashion, style, or tech, • Team player with a positive, can-do attitude, • Reliable and detail-oriented Why join us: • Competitive pay + staff discounts + Sales Bonus Scheme, • Ongoing training and career growth, • Fun, supportive, and diverse team environment 📱 Apply now and help our customers complete their mobile look with confidence!

The Mud Room is a boutique pet shop, doggy daycare, and café all under one roof, a place where people and their pets can enjoy premium coffee, wholesome food, and a warm, community-driven atmosphere. We pride ourselves on quality, creativity, and kindness both in our service and our coffee! About the Role We’re looking for an experienced Barista who’s passionate about both people and pets , someone who can craft beautiful coffee, engage warmly with customers, and help build a welcoming, premium café experience inside our pet-friendly space. You’ll be at the heart of the shop: greeting customers, serving excellent coffee and food, and creating an inviting environment that encourages people to linger, chat, and come back for more. Key Responsibilities • Prepare and serve exceptional espresso-based coffees, teas, and cold drinks to a high standard, • Provide outstanding, friendly, and consistent customer service, • Handle till transactions, upselling café and retail products with genuine enthusiasm, • Maintain cleanliness and presentation of the café area at all times, • Support the smooth running of daily café operations including food prep, stock rotation, and ordering supplies, • Build rapport with regular customers (and their dogs!) and help grow a loyal community around our brand, • Assist with social media moments (latte art, café displays, seasonal specials, etc.), • At least 1 year’s experience as a Barista in a specialty or independent coffee setting, • Strong knowledge of espresso techniques, milk texturing, and coffee equipment care, • Warm, approachable, and proactive you genuinely enjoy connecting with people, • Confident communicator with great sales instincts and attention to detail, • Comfortable working in a fast-paced, multitasking environment, • Passionate about quality coffee, good food, and creating a memorable customer experience, • (Bonus) Love dogs and don’t mind the occasional wagging tail at your feet!, • Engage with customers about our pet products and café menu, driving sales through conversation and care, • Come up with Event nights and help run them. Perks • Staff discounts on food, drinks, and retail products, • Dog-friendly environment (well-behaved pups welcome!), • Training and development opportunities in barista skills and hospitality, • Be part of a small, creative, growing team in an exciting new concept café

Want to be part of the UK’s No.1 voted Nail Salon? Townhouse is the global leading luxury nail salon brand, reinventing the nail salon experience with luxury treatments in beautiful surroundings. Our salons have been featured on Made in Chelsea, in Vogue, Tatler, Glamour, Marie Claire, Sheerluxe and many more, with 40+ salons across the UK, Los Angeles and New York. We are the most talked about nail brand leading in the revolution of the nail care space, not just for our clients, but for the hardworking team members who work in it! Founded by Juanita Huber-Millet, we are committed to raising the standard of the salon experience. With a focus on immaculate, bespoke treatments and meticulous attention to detail, Townhouse promises an exceptional experience for both clients and team members alike. This salon is operated by Goldex Beauty. Goldex Beauty: Goldex Group is a well-established and rapidly expanding business group with a strong portfolio of successful brands across hospitality, food & beverage, and retail. Our ventures include popular high-street names such as Goldex Fitness, Costa Coffee and Kaspa’s Desserts. We’re now bringing that same passion and expertise to the beauty industry. As part of the Goldex family, you’ll have the opportunity to grow within a supportive, ambitious team that champions excellence in everything we do. Our fantastic benefits include: • Annual Leave – 28 days of annual leave per year., • Employee Private Healthcare – Employee health coverage provided., • Employee Assistance Programme – Free, confidential access to support for mental health, legal advice, financial guidance, and more., • Employee Discount – Enjoy 25% off at: Townhouse, Costa Coffee, Kaspa’s Desserts, Gong Cha, • Goldex Fitness Gyms (Through the Goldex Staff Discount Card), • Friends and Family Discount – Discounted services for two nominated friends or family members., • Referral Bonuses – For every successful team member you refer to the business (paid on successful completion of their probationary period)., • Free drinks from Goldex Group Coffee Shops – As a day one benefit, you are entitled to a certain number of free small drinks whilst on shift., • Birthday Pamper – During your birthday month, treat yourself and a friend to a free signature mani or pedi and a complimentary drink!, • Commission – Commission available for retail product sales at 10%., • Starting hourly rate of £12.21 + keep all of your own tips! Responsibilities: • Deliver our signature services, manicures and pedicures, and additional nail enhancements ., • Infuse passion into every treatment, ensuring a luxury experience for our clients., • Assisting in salon upkeep, maintaining a clean and tidy workstation, and stock replenishment., • Demonstrating the highest level of customer service at all times., • Stay informed about current nail trends and techniques., • Educate clients on proper nail care practices and recommend suitable products., • Advising customers on the purchase of Townhouse nail care products. Qualifications: • Possess a valid certification as a Nail Technician (NVQ level 2 or similar)., • Previous experience as a Nail Technician or a similar role. Equal Opportunities: Goldex Beauty is proud to be an equal opportunity employer, embracing diversity without compromise. We celebrate all qualified applicants, irrespective of race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status. Join us in defining sophistication in the world of nail artistry! Apply Now and Be Part of Our Exceptional Team!

Role Overview Josh Hair and Beauty is seeking a talented, reliable, and versatile General Hairstylist to join our creative team on a commission-based agreement. This stylist should be confident in working independently across a range of services and have excellent customer service and technical skills. You will operate under a commission structure and work closely with our team to deliver an exceptional client experience in line with the brand’s standards of excellence. Key Responsibilities Hair Services Provide a full range of salon services including (but not limited to): • Silk presses, • Blow dries, • Haircuts (trims, shaping, precision cuts), • Colouring (tints, highlights, custom colour), • Texture releases, • Relaxers, • Treatments and conditioning, • Wig installs and maintenance (optional, depending on skillset), • Provide consultations and recommend suitable services and treatments, • Maintain accurate service timing and manage your daily schedule efficiently, • Follow proper sanitation and hygiene protocols before and after every service Client Experience • Welcome clients warmly and provide a high-quality, relaxing salon experience, • Ensure clients are signed in on Salon IQ (training provided if needed), • Offer aftercare advice and suggest retail products or packages, • Maintain a clean and organised workspace at all times Administrative & Booking • Manage your own appointments via Salon IQ (or with front desk assistance), • Confirm bookings and respond promptly to any client reschedules, • Keep track of your earnings (commission-based) Team Contribution • Attend monthly reviews with management for performance, feedback, and goal setting, • Support a collaborative and professional team environment, • Provide occasional input on promotions, packages, or service ideas Expectations • Punctuality and professionalism are non-negotiable, • Maintain a high level of client care, presentation, and brand alignment, • Be proactive in resolving client concerns and upholding salon reputation, • Take full ownership of your services, cleanliness, and time management, • Comply with all relevant health and safety regulations and salon guidelines Required Skills & Qualities • Minimum 2 years of hands-on salon experience, • Strong skillset in both natural and chemically treated hair, • Confident in cutting, colouring, and heat styling, • Excellent interpersonal and communication skills, • Ability to manage your own client base and contribute to team efforts, • A positive, professional, and client-first attitude

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Anna's Coffee House & Kitchen

PART TIME OFFER TO FULL TIME As a barista on our family run speciality coffee shop, you are not just preparing drinks. You are the face of our business, the start of someone's day. We are looking for someone who brings warmth, personality and professionalism to every shift and who takes pride in both craft and community. WHAT WE ARE LOOKING FOR IN YOU -A naturally friendly, warm and talkative personality -strong communication skills and emotional intelligence -willingness to learn about speciality coffee and refine your skills -pervious cafe or hospitality experience is a plus but we are happy to train the right person -a love for talking to people, good food & coffee and creating great vibes CUSTOMER SERVICE -you are friendly, confident and naturally welcoming ,greet every customer with a warm smile and friendly energy. When you say hello make costumers feel seen and heard. -you enjoy conversation and create a space where regulars return because of the way you made them feel -you understand how to balance fast service with real connection -build genuine rapport with regulars and new visitors alike. -engage in light, welcoming conversations to create a relaxed environment. -handle customer feedback professionally and with empathy . -remember customer names and favourite/regular orders when possible. -take orders confidently and handle payments accurately COFFEE PREPARTION & BEVERAGES Knowing how to prepare espresso based drinks to speciality standards (calibrating grind, dial in, tamping, extraction, milk steaming) Know your beans: origin, tasting notes and roast level Maintain grinder calibration and espressso machine cleanliness throughtout the day. UPSELLING & PRODUCT KNOWNLEDGE - UNDERSTANDING THE CUSTOMERS MOOD & INTENT Listen carefully to cues: Are they in a rush, chatty, curious or hungry ? Recommended add ons such as non dairy milks, extra shots, syrups or food pairings Proactively recommend pastries, retail coffee or drink upgrades based on customer prefence. Learn flavour profiles, bean origins and seasonal items and confidently describe them. Encourage costumers to try new things through tasting or limited free offers DAILY SHOP OPERATIONS -Open and close the shop efficiently, folling prep and cleaning checklists. -Keep the cafe tidy, well stocked and looking beautiful -Keep customer seating and service tidy, safe & welcoming. -Restock coffee beans, milk, condiments and other supplies as needed. -Maintain hygienic practices at all times (including personal hygiene and food safety) -You consistently maintain a clean and organised workstation, whether you are behind the machine, at the counter or handling dishes -You understand and follow hygiene practices (washing hands, sanitising surfaces, prper food handling) without needing to be reminded -You alwasy leave the coffee machine and bar tidy at the end of the shift, and you jump in to clean up even when its not "your mess" • You treat the cafe like your home, from polishing glassware to folding cloths properly., • TEAM & CULTURE, • -Work closely with other staff (including family) to support each other throughout shifts, • -Communicate openly about stock needs, customer feedback or team tasks, • -Contribute to a positive, respectful environment, bring energy and humour to the team., • -Be flexible and jump in to help wherever needed (kitchen, floor, dishwashing, restocking), • -Can stay cool under pressure, know hoe to move quickly without sacrificing quality or cleanliness., • -You are reliable and you show up on time. You are ready to work and your team knows they can count on you, • Looking forward to hearing from you,, • Anna & Team!

Live True London is looking for you! A talented creative hairdresser. Overview We are Live True London. We have 4 salons in Clapham, Brixton, Vauxhall and Soho. We are now looking to grow our teams and open in new locations, with exciting new openings and franchise opportunities coming soon! We believe our purpose is to empower people. We want to empower our teams to be creative and to pursue their dream career with us. Fun is at the core of how we work. We are creative and authentic in all that we do. We want to be a confident and strong voice for “positive change”. We are looking for: A fully qualified hairdresser, either on an employed basis or self-employed contract, who can grow a loyal clientele base, maintain a busy column, and improve performance on an ongoing basis. What you can expect from us · An above industry standard commission structure. · Investment in your ongoing development with a bespoke education journey. · A supportive environment where you can excel and thrive in your craft. · Opportunities to participate in industry events, photoshoots & educator training. · Education through Live True London Educators, L’Oréal Academy, ColorWow, Beauty Works, Zen, FUL and more! Our benefits: · Uncapped unlimited commission and high earnings to unlock your potential with us · Industry leading retail commission brackets (with up to 40% commission on retail sales!) · Salon employment or self-employed contract · 28 days annual leave (Pro rata) · Flexible working pattern · Company Pension Scheme · Mental health and wellbeing support available 24/7, 365 days a year from qualified professionals fully funded by the Company · Personalised learning and development program · Cutting edge training from industry leading experts · Opportunities for growing your career in hairdressing through art team opportunities, becoming an educator, working with world class brands for product launches and events, haircare product development and testing, managing a salon and head office progression and franchising · Exclusive company discounts · Recommend a friend scheme - £500 What you will be doing · Growing and maintaining a busy column of loyal, high value clients. · Demonstrating excellent technical capability. · Wowing clients with your customer service skills. · Showing desire, dedication, and passion for learning. · Achieving agreed personal & professional goals. We are dedicated to providing the best training in the industry; therefore, we welcome applications of all levels and experiences to strengthen our diverse team. If you want to be part of an exciting and growing company, please send your CV to us and we will be in touch shortly. SPONSORSHIP NOT AVAILABLE Job Types: Full-time, Permanent Pay: Up to £65,000.00 per year Additional pay: Bonus scheme Commission pay Performance bonus Tips Benefits: Casual dress Company events Company pension Employee discount Health & wellbeing programme Language training provided Profit sharing Referral programme Store discount Flexible language requirement: English not required Schedule: 10 hour shift 8 hour shift Day shift Work authorisation: United Kingdom (required)

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CBB Franchise Ltd

Superstar Salesperson – Snappy Snaps Camberwell

What you’ll do Engage customers and build instant rapport. Sell and upsell our range of photo, print, and personalised gift services. Hit and exceed personal & store sales targets. Build relationships with local businesses for bulk and repeat orders. Keep the store buzzing with energy, creativity, and great displays. What we’re looking for A proven sales track record (retail, B2B, or both). Confidence, enthusiasm, and a genuine love for talking to people. The ability to close deals and upsell without being pushy. A competitive edge – you love targets and hate losing. A creative eye – bonus points if you’re into photography or design.

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